1078 Marine Dr, North Vancouver, BC V7P 1S5, Canada
A feast inspired by the Middle East, the Levant and the Mediterranean.
The food was super delicious and flavourful. Portions were also very generous for the prices which is amazing. Only downside is the service was a little slow, but overall I would love to come back again to try their other food!
This was our first time in Chelo after hearing a lot about it. Unfortunately it let us down, the portion is big and affordable but if you care about the quality and dine-in satisfaction I don’t recommend it. It is a big crowded restaurant and on Sunday it took them about one hour to bring us our food. We ordered Soltani, Vaziri, and Lamb kebab. Rice was oily and Soltani was cold. Koobideh had the lowest quality I ever experienced in Vancouver, it actually smelled! Barg and Lamb kebab was stiff. Only the Jooje Kebab was good! Gheymeh Bademjan was okay, but nothing like what we had in Iran, not a rich concentration and taste!
Of course quantities are massive in general, however i ordered lamp shank and it was okay.. i felt meet should spiced more. On a side note: our table wasn’t so clean Reasonable pricing tho.
Very spacious and open indoors. Right next to Persia foods. Food is extremely great value for the amount you get, very fair prices. Chicken was moist, beef was delicious. It was a good place for a quick lunch. Only one thing was that service was a little slow, but we could see them working hard.
It has a nice and nostalgic atmosphere, with pleasant vibe. The food was good, though I wouldn’t say it was the best Persian food I’ve had in Vancouver. The staff were polite and kind, but the service was very slow. We waited almost an hour for our food to be ready, which took away from the overall experience.
Food is decent and comes in large sizes. The steak kabob was a little dry but the loghmeh was juicy. Service can be improved as the wait staff aren't very attentive and need to confirm a lot of things with management. Also wait times can be ridiculous depending on how many pickup or delivery orders they have.
Persian cuisine lovers, this place has a good variety of Persian dishes, a spacious dining area which allows good distance between tables. I tried Kobideh with salad, the portions were good and were delicious. There are free parking spots in front of the restaurant which was great and convenient.
The first thing I liked about this place was how chic it looked when I first came inside and I was really amazed by how tasty the food was here. I suggest you try anything at this restaurant, because it all taste delicious! One last thing the price here is better than most Persian restaurants
We had a lovely meal with yummy soup, two appetizers, main course, rice, tea and dessert. Every bite was enjoyable. We had more than we could eat, so we also left with enough food for another lunch at home. Thank you again.
We had great food, well cooked, and great service every time. I like to thank our waitress Sheida for the outstanding service. We usually go to Chelo a few times a month. Also the price is very reasonable.
We usually go to this restaurant. The food is amazing. Last night we experienced an excellent customer service with Sheida. She went above and beyond to make us happy. Thanks Sheida for your amazing service. You re wonderful
I recently dined at Chemo Restaurant, and I must say everything about my experience was excellent! The Barg Chelo was cooked to perfection, tender and flavorful, and the Loghme Kebab was equally delicious with its juicy, well-seasoned meat. I also thoroughly enjoyed the Gheime Bademjan Khoresht the combination of tender eggplant, split peas, and tangy flavors was absolutely delightful. I highly recommend trying the Shallot Yoghurt. It s the perfect accompaniment to the meal, adding a refreshing and unique touch to the dishes. The atmosphere at the restaurant is warm and inviting, and the service is impeccable. The staff is friendly and attentive, ensuring that everything is served on time and with a smile.
I have been there recently and the taste of the meals got really better, thanks for caring about the quality .
Challo, CHELO ! This kebab is very tender
Worst service, they brought food whith out any spoons and forks, the food wasnt High quality either.
It has Quality and tasty food with good price . Much better than other Iranian Resturant in north van , we tried couple times with different food , I am disappointed how some customer put 3 star it deserve 4-4.5 star compare to others Persian Resturant Food
Great value. Delicious food. Very slow service.
We ordered large portions for work and family and it s always fairly decent.
You can enjoy the finest flavors of Iranian cuisine at Chelo.
Incredible food and nice portion size. Feels very much like a large family home here.
Any time I go to CHELLO I become more & more impressed . I love that restaurant, the atmosphere is fantastic to compare with others , the food is to die for , rice is always unbelievable, service is good nice beautiful young girls are working with smile very nice girls, resultant is always clean & welcoming, prices are very reasonable, and if you want to have the best Chelo kabab in town only CHELLO don t go anywhere else I m not related to owner I don t even know them but I congratulate them and thank them to have a good service for Iranian community
We have been there several times. The portions are large, the quality is okay, but the koobideh isn t very good. In my opinion, the best dish is the Qeymeh Nesar. The staff are friendly, but it takes a long time to get served. My last experience there, which might make me stop going, involved the host (a man who is there most of the time). I asked if we could sit at a table near the window, but he said it was reserved for four people. We accepted and sat elsewhere. However, we later saw several two-person groups sitting at similar tables. When we asked one of the servers if we could move to one of those tables, they kindly agreed. After we moved, the host came over angrily and said, Why are you sitting here? I explained that we got permission from one of the staff members, but he just shook his head as if we were stupid and walked away. It was so disrespectful.
Hello, unfortunately, the pounded kebabs smelled very bad of fat and it was awful. We also told our friends. The staff comes and talks to the job seeker and gives a warning. Instead of the manager coming to tell where the problem is and solve it, I am really sorry for Chelo restaurant. Its a shame, really a shame, with this hot-headed staff
The restaurant food was excellent Princels behavior is very warm and friendly Chalo restaurant is highly recommended :) This restaurant is amazing from all points of view
hello In my opinion, the quality and price of the food is very reasonable, the taste of most of the food has improved a lot, and there is a restaurant that we go to several times a month and enjoy the food.
I visited Chelo and had a pleasant experience overall. The atmosphere was cozy, and the staff were friendly. I tried the Kabab Torsh, Koobideh, and Joojeh Kabab. The Joojeh Kabab was definitely the best it had better flavor than the Koobideh and Kabab Torsh, which were both a bit underwhelming in taste. Still, it s a nice spot to visit with great service and a pleasant ambiance.
The quality of the kebab has significantly declined and is not the same as before, unfortunately. I have always been a regular customer at Chelo, but with this situation, I doubt I would want to come here again.
The food was delicious, the service was bad, we waited 40 minutes for the food to be ready and in the end 2 of our orders were mistakenly given to another table and our food was ready late...and no one apologized to us..
Thumbs up for Chelo Restaurant! The place is impressively clean, and the food is always fresh and incredibly tasty. The staff are respectful and provide excellent service, making the overall experience delightful. Highly recommended for anyone looking for quality food and great hospitality!
I recently visited Chelo Restaurant and I loved it! The food was so delicious and full of authentic Persian flavors. Their menu is super helpful, with beautiful photos of the dishes that make it easy to pick what you want. The restaurant has colorful chandeliers, traditional Persian decorations, and a cozy, welcoming feel. The staff were really friendly, and the service was quick and smooth. If you re looking for great Persian food in North Vancouver, this is the place to go.
The lamb neck and lamb shank were absolutely amazing perfectly tender and flavorful. The Iranian rice was excellent as well fluffy, aromatic, and the perfect complement to an authentic Persian meal. Highly recommend this restaurant to anyone looking for delicious Persian cuisine.
I had an outstanding experience at chelo Restaurant! The food quality was incredible everything was fresh, flavorful, and perfectly cooked. Their ghormeh sabzi and kebabs, in particular, were absolutely delicious and some of the best I ve ever had The management and staff were incredibly professional and welcoming, making sure we had a great dining experience. The atmosphere was warm and inviting, perfect for enjoying a meal with family or friends I highly recommend Chelow Restaurant to anyone who appreciates top-quality food and excellent service. I ll definitely be back
It has very delicious cuisines and the best management team
Really good food, kebab is juicy and this is the only place I get joojeh (chicken) kebab from because its not dry at all. Taking off one star because service could be better.
Lightly seasoned food which is better to taste
The people are incredibly kind. All of the food was REALLY tender and unimaginably tasty.
Good food, great service, and reasonable price
AWFUL!!!!! food, service, cleanliness, customer service all awful!!! Food
I had a very disappointing experience at Chelo. The cashier, Mr Saeedi , who claimed to be the kitchen manager, charged us more than what we should have paid and was incredibly aggressive when we questioned it. His rude behavior was shocking and completely unacceptable. This really ruined our visit. I hope they address this issue.
Absolutely awesome quality of food and services, would definitely recommend.
Update: Had a wonderful dinner here today with my wife and our family. Thank you to Ms Saide for being so attentive, friendly and kind. Also to the management, Mr Said. Thank you for always looking after our visits at your restaurant. Your team is one of a kind. Great food, great place, great people. Congratulations to our Persian Community for having this wonderful restaurant which consistently bring high quality food and high level of service. Highly recommended ************************************* Had my surprise birthday celebration here for dinner this evening. We really loved the food. Really delicious. Thank you to Khanoon Nasim for taking care of our dinner celebration. Very attentive and caring. We will definitely recommend and come back. 5 star service ***** Merci!
friendly staff and fresh foods in the central location of North and the West Vancouver with reasonable price and Great atmosphere is much noticeable and appreciated. well recommended.
I have tried various dishes in this restaurant and koobide kebab is the best in this restaurant, you must try it.
I have visited here on multiple occasions, the food has always been delicious and fresh. The portions are large, and prices are very reasonable. So far all the dishes we have tried were great, no complaints on the quality or taste of the food what so ever. The staff are polite, but the service could be improved a bit as the wait times are long and the wait staff are not as attentive. I have to say the service has improved a bit over the past few months, but could still get better. The resturant is very spacious and presentable. There has been some renovations which improved the appearance even further. Overall always been happy with this place and will be returning, I genuinely hope the service keeps improving as this place has the potential to be one of the best persian restaurants in North Van.
Amazing food
Nice experience
Love the food here. Close to my work, so whenever I crave for kebab, I go here! Service is quick, too!
I recently dined at Cheloe , and it was an extraordinary experience! From the moment we walked in, the warm, inviting atmosphere made us feel right at home. The menu offered a delightful array of traditional Persian dishes. We started with the Kashk-e Bademjan, a creamy eggplant dip, which was bursting with flavor and paired perfectly with freshly baked lavash. For the main course, I ordered the Soltani , was cooked and comes with Zafron rice! The service was exceptional; our server was knowledgeable about the menu and made great recommendations. Highly recommend!
This place started first with OK food, then seemed to go down in quality and now has gone back up again, which is a pleasant surprise!
The food was good
I was there yesterday and the quality of the food had gone down a bit. What really bothered me was the behavior of the gentleman who worked there, who was very rude and insulting when he was counting the bill. In contrast to the beautiful, friendly, and kind ladies, I dont know who that gentleman was, but he behaved very rudely. His blue clothes were messy and a little dirty.
Really great prices for the food quality and portion, the inside of the restaurant is also surprisingly nice.
Today we ordered Vaziri kebab and Ground beef kebab for lunch. Both were so delicious. Thanks
I guess that s a best one in town, fair price, portion size, and taste. Really good experience Food
food is awesome and excellent service. Highly recommended . Food
I put the post in Farsi so that our Iranian compatriots can only read it. I am devoted to Mahnaz Jun and the late Mr. Behrouzi. And I also like the restaurants food, and in my opinion, the price and quality are really satisfactory, but unfortunately, I dont have a positive opinion about some of the women who work there. We all know how important it is to attract and treat customers. When they were there, they said that we dont have room, I said, well, what do you mean? shall we go Instead of telling the correct answer and the waiting time, they shook their heads, meaning to go. And unfortunately, the friends who were with us said that they also faced this behavior of that lady before I would like to thank the restaurant manager for taking care of this issue before losing more customers thank you
I visited for lunch a month ago and we ordered neck with rice, the neck was not of good quality and the rice was cold, but the behavior of the staff was good, the only problem was that it was hard to find them in that big hall.
I like this restaurant , we had shishlik, kobideh and gheime nesar, they were really delicious, i will come again
It offers great value for money, but the service quality is somewhat lacking. Additionally, the waiting times for orders are quite long.
Food is very delicious. Staff are also nice. Service is quick.
Good quality food clean and Famil friendly
Great customer service, very lovely place and welcoming staff.
Waited one hour and 16 minutes before the food arrived. Quality of food 6-7/10. The second time I came here with my family. I would avoid it from now on.
Food was great but there was so much delay.
We went to the restaurant last night. Ms. Saeeda Nami, who was very friendly, gave us good service, and the food was excellent, and the food was excellent.
Very slow service for pick up, they take their time when you order for pick up!!!
Quality is good, Portion is good but service is very poor
I was really stressed because our guests had expectations matching the food in Iran, and I was very anxious about introducing Iranian cuisine in the heart of Vancouver. But they were incredibly satisfied and amazed by the high quality of the food. The eggplant and split pea stew (Gheymeh Bademjan) was excellent, and the sour kebab (Kebab Torsh) was amazing. Im very happy I chose Chelo.
A few months ago, I stopped going to Chelo restaurant due to the poor quality of the kebab and service. But after hearing from a few friends that the chef had changed and it was worth trying again, I decided to give it another shot today. I ordered the Ghormeh Sabzi stew, which for me, is a true test of a restaurants chef. If their Ghormeh Sabzi is good, it means the chef is skilled. The stew was very delicious and well-prepared, with excellent rice quality and an amazing saffron tahdig. You should try the Thorne sabzi
Loved the kabab. Ground beef mixed with lamb made it very juicy and yummy. I would return. Quite inexpensive.
Nice place, good food, friendly staff.
The quality of the food is reasonable, but sometimes the kebabs are not cooked properly. Saba is very nice, and when we stopped by late, she provided excellent service happily.
It was my first time to go to this restaurant. We had a ceremony, there were about thirty-five of us. The grilled chicken was amazing. Many thanks to the chef who cooked the kebabs well. It was neither burnt nor raw. It was great It was great to serve 35 press at the same time, which is a sign of the skill of the chef and dear servers. The staff of the restaurant are respectable and experienced women who served the food on time, collected it on time, and served tea and dessert on time. From here, I want to thank the staff on Friday evening, August 23 at 7:5 pm for all the efforts they put in so that we could have a good ceremony. Friends, thank you for your kindness and thank you for being fast. Hoping to meet singles at our wedding ceremony.
If you re thinking of hosting an event or birthday here, this is definitely the place to do it. The employees were very kind and respectful. Everything went very smoothly and their service was very fast. They had everything set up for us when we walked in. Every person in our big group had something great to say about Chelo. The environment wasn t too loud and the food was very good and juicy. It is a great place to host.
August 23, 2024 Last night at Chelo Restaurant Ordered Zabzipolo with Grilled Salmon Zabzipolo was stale no taste to it! Grilled salmon was tough, not fresh. Overall unpleasant experience. Did not enjoy my order at all. Not coming back.
Vegetarian options: Vege kebab Food
This restaurant is perfect! I came from Windsor, a small city next to Detroit, Ontario. I just came to Vancouver to visit the beautiful Iranian community and eat my favorite Iranian food. I discovered this restaurant as a gift. I ate Fesenjoon here for the first time, and it was unbelievably delicious! I had Fesenjoon before at another Iranian restaurant, but it was not good quality. This food was not only very delicious, but also fresh and full of appetizers. I cannot believe the food can be of such high quality and at a very good price. The atmosphere is very lovely and encouraging, with very nice, polite, and respectful Iranian staff. I am here until September 2, 2014, and I will come here as much as possible. Today, I ordered Kabab Torsh, which was wonderful. I highly recommend this restaurant as unbelievable. Regards,
The food was good, but the ayran was bad. It was not only inedible, but also spoiled and therefore contagious. The staff were overworked and unreasonable. We will never spend money again.
Service was awful. We had to beg the waitress to come to our table. Asked for water, plates, knife and plates didn t make it to the table at all. Long delay to bring things to our table
The quality of their food is inconsistent. I usually order the Baghali Polo as a substitute for white rice with the Vaziri kebabs. Unfortunately, today the Baghali Polo was disappointing it tasted old, as if it had been refrigerated and then reheated, leaving it mushy and watery. The chicken kebab was also not up to the standard I ve experienced in previous visits.
One of the best places for Persian food
I recently dined at Chelo, and while the food was absolutely delicious, the experience was completely soured by the atrocious customer service. The staff were inattentive, unfriendly, and seemed like they couldn t care less about the customers. It felt like an inconvenience just to get basic service, which really overshadowed the great taste of the food. The atmosphere was mediocre at best nothing memorable. It s a shame because the kitchen clearly knows what they re doing, but the dreadful service makes it hard to recommend this place to anyone
Good restaurant, free parking, beautiful interior design, spacious, friendly and efficient staff, yummy and big portion food
The quality of food is good , but be prepaid for the long wait! Not satisfied with the service.
Ive been in this restaurant several times because of the convenient location for me to go. It is interesting that since the first experience for me in here which was one year ago until now the service and also waiting time to get the food is getting worse and worse. Food
Nice and perfect waiters, They are so polite, But there is a problem with serving foods It took so long for them to make the food ready and also when they served the food it wasn t warm enough.
Excellent restaurant, the polite and friendly attitude of the staff and the friendliness of one of the staff named Saba
Great delicious lunch with friendly front door service affordable pricing as well! Will be back!
Tasty and the prices are really good
My food was cold and they brought after 45 minutes
Tried for the first time. Food was good! but the service, music, drink and overall experience was not pleasant, didnt enjoy it at all. I would probably not dine in again and just do a take out.
Visited from Seattle and I really wanted to like this restaurant but it would be my last visit unfortunately. Baghali-Polo was so bad and not look like fresh. I could find just 10 small broken pieces of fava beans in it. It was like they have just warmed up a leftover. Loghme and Soltani was not cooked well and was smelling disgusting after leaving it in just cool air of car for an hour. However atmosphere was good, servers were nice but they didnt even asked us if we need anything and food was served late. And a worker was screaming the orders at kitchen all the time which we could hear him while eating our food.
Dear business owner This is the third time that we take food from you and unfortunately the quality of your rice and food is zero. This lady who receives service from everyone is very rude, low service, and does not like to talk to anyone??? Dear Mr. Behrouzi, please reconsider keeping your business thank you
The food is very delicious and of high quality, I suggest you try it
It was awesome
Budget friendly place that is clean, comfortable and spacious! Food is delicious. Good value for the price. Saida, our server, provided fast and prompt service, refilling our water glasses with a smile. Food
The food is good and the prices are affordable, but the service left much to be desired.
Service was very slow. We were never asked if we wanted anything to drink. After 30 minutes waiting we were told they had bone in chicken kabob and special barg kabob. Our Chicken kabob was so spicy we couldn t eat it.The only delicious thing was their salad dressing.
I love this place, vibe and the Foood
Chelo: Vancouvers Top Spot for Persian Food Chelo is a fantastic place to enjoy Persian food in Vancouver. The restaurant has a spacious and inviting atmosphere, with a simple but lovely design. The food tastes great, and the prices are very affordable. The staff are friendly and provide excellent service, making your visit feel special. If you want delicious Persian cuisine at a good price, Chelo is definitely worth a visit!
The worst customer service everrrr!!!!!! We went to celebrate a friend s birthday and the restaurant embarrassed us for the worst. The food was super late on the table, and there was hair in the dish! We asked to cancel the dish with hair while they didn t offer any discount or free meal to make it up for us! And the worst, they charged us for the wrong table and refused to do the refund because it would mess their till!!!! The staff were super rude and not helpful in no way, they tried to convince me that I paid almost the same amount as my order so they don t have to do the refund! The supervisor said she is not an accountant so she is not able to get me the money back!!! Like what in the hell?! And eventually when I asked for the tip I paid on the bill back, cuz what kind of service is that and you are asking for tip?, she gave me cash back still not my whole money! She preferred to keep the change to herself and acting weird! Never gonna get back there. Not worth the headache at all! There is no Zero Star for the ratings otherwise I would have ranked my experience a big Zero!
Unfortunately, I cant give zero stars, but if I could, I would rate this restaurant with a big zero. The order took far too long to prepare, we found hair in our dish, and the overall experience was terrible. I will never go to Chelo again, and I strongly recommend that you avoid it, even if youre starving..
Food is good, good price. Not enough staff, bad service because of that. Servers are all nice but overworked..!
If you want to test your patience, be sure to visit this restaurant.
Don t get the koobideh, it is full of fatty tissue and barely any meat or seasonings. There are much better options in North Van for beef and lamb kabobs. Their joojeh kabob (chicken) was pretty good and the kabob torsh (Caspian sour beef kabob) was flavourful but over cooked and so chewy. For a middle eastern restaurant you would expect some tasteful decorations but this restaurant is decorated like a boring modern brunch place, and the music was so loud we could not hear each other at the table. Overall, avoid this place if you want good kabobs and a pleasant dining experience.
The barg kebab and the joojeh kebab were truly among the BEST foods in all of Vancouver s Persian restaurants! I ve been to almost all of the Persian restaurants in Vancouver, but the kebabs here are something else. Also, the service is excellent and their kebabs never fail to amaze me
We do not know much about Iranian food but enjoyed the rice dishes we ordered. Everything seemed very fresh including a very tasty Greek salad. Portions are very generous and prices seem very reasonable if not too low! We would have liked to have a bit more spiciness to the dishes. Booth seating is very comfortable. We were seated in a corner above the front desk so there were many staff exchanges that were a little distracting.
Great and tasty food, Friendly personal.
They play very good music and bring a lot of memories back for me with the style of the restaurant. Definitely recommend
Most of those who know me know that I am a picky eater and I know food very well because of 12 years of restaurant management. Today, I entered the restaurant to eat lunch at around 4:00 and after being told to please, I chose a table, and a respectable lady apologized that the table had not yet been cleaned with napkins, and I cleaned the table before they brought me. I asked for Jo soup because the last time I went, the soup was brought exactly at the same time as the main dish, so this time I ordered early, the soup was brought relatively quickly, without any taste, just had a good glaze and a few parsley leaves, exactly the taste of a hospital. There were no vegetables left, the two previous times I had gone, let me not tell you what a great soup I had, it was really great, I asked the lady if she cooked the bean pilaf with neck today, and she said no, it was appreciated yesterday, and I said yes, please. About 15 minutes later, the food came This is where the story begins. I ate the first spoonful and felt salty. I thought the sauce on the neck was salty and I ate a piece from the middle of the neck. It was still salty. I called the lady and told her that this dish is salty and she said let me tell the kitchen after 5 minutes. They came back and said that the chef said, I cooked all the necks together. There is no salt. Then the lady turned red and white and said maybe you are eating too little salt. I said no salt and I dont eat this food. The lady left and another lady came and took the food and I said. Please give me a sultana, the lady came back from the kitchen again with a plate and neck and said that since you ate from it, we wont change it. I didnt argue and said that I will pay for this food but I wont eat it and bring a sultana and after 15 minutes they brought a sultana whose score is 4 out of 10 and of course In the meantime, one of the very respectable ladies of our restaurant brought the food to our restaurant and I paid for both meals. If it was any other restaurant, the manager would come. He asked the reason, not that he was hiding himself behind the ladies of the hall, and of course he told everyone that no, it is not salty, but no one says that it is yogurt, I am sour, Mr. Sir, it is very difficult to call you a cook, you do not know how to cook, what is the fault of the ladies of the hall, what should you do They face the customer red and white, and then you bully and say that it is not salty. The ladies are all respectful and if you dont admit your mistake, they really cant do anything. You are the beating heart of a restaurant, either cook well or find another job. Cooking is love and passion, then business. I am the main culprit of your dissatisfaction, I know that you are the desecrator of all the hard work of Behrouzis family and respectable staff, dont do it, my brother, go find another job.
Very nice restaurant food and service and all workers is great and very friendly and Kind
Hello, I came to the restaurant today and ordered a handful of mashed cabbage, and unfortunately, after half an hour, they brought a soup and they said that we have a big order, and your food is late, and after a long wait, I came out without eating, and I was very, very nervous and upset.
The quality of the foods based on the price is acceptable but the time of preparing the food is so low we are waiting for our food 1 hour and 15 minute it shows us that kitchen capacity is not compatble with number of the dinning table. I am not satisfied for your srvices.
The quality was great and Shakila as a waitress was so kind.
I ordered a Soltani Kebab, along with shallot yogurt and marinated olives. Everything was great except for the Barg Kebab, which unfortunately had too much turmeric. For a better flavor, its recommended to use meat that has been marinated overnight in onions, salt, and black pepper. Tnx
Amazing food!
Chelo is a restaurant that my family and I have frequented. The generally delicious food, the open and airy space, and the musical performances in the evening are all very inviting. In that context, my most recent experience at Chelo was quite disappointing. Along with appetizers, we ordered two entrees to share. The jujeh kebab (thighs) was undercooked. I pointed this out to our server and she agreed that it was undercooked. Serving undercooked chicken is an health code violation and I expected the restaurant to take it seriously. Instead, when it came time to pay the bill, I was charged for the undercooked chicken anyway.
The food was good, the space was nice and they had friendly staff. Only issue was, we didn t get water refill and they didn t take our plates away. We ordered dessert and tea and they just left all the plates from appetizer to main course on the table and brought in our tea and dessert, it was crammed. I m not sure If it s cultural thing, but it would have been nice to clear the table to make space for other items we ordered and also check in for water refills. It was our first time dining here and we will try it again.
I went to Chalo restaurant for lunch and it was a very bad experience. The chicken kebab was undercooked and had a bad smell, and the chicken in the Fesenjan stew was also very unpleasant. The kebab was literally inedible, and I had to ask them to take it back. The service was not satisfactory; we asked for separate containers, but they didn t provide any for the stews. I DO NOT RECOMMEND it at all.
We had a very bad experience today. The food was not fresh at all, and we could not eat it. This isnt the first time we have been dissatisfied, which is why Im leaving this review. Hopefully, the restaurant will take notice and improve its services and value its customers money. We wont be returning, and if you care about your money, I advise against going there. There are better options in North Van with higher quality.
Today, I visited Chelo restaurant and tried the Fesenjan stew. Unfortunately, it was the worst meal Ive ever had. I couldnt finish it and ended up feeling sick. When the restaurant first opened, the food was delicious, but now its not worth a second visit.
Delicious food. Friendly staff.
Previously, the waiters were more attentive, but this time they did not treat well, and more importantly, there was no place in the WC to serve the children of New Born (changing table).
The kebab was hard and we ate half of it with bad feeling and we asked to change it but they spoke with bad language, not recommended
The food is so good But service? Not at all You have to beg for services mostly if you get take away orders
Food is not good quality
I am writing to express my disappointment and concern regarding a recent experience at chelo restaurant.during my visit I found a hair in my food plate instead a sincere apology the Garson insensitivity suggested that it may have been my own hair. As a loyal customer I expect a higher level of professionalism and customer service from this establishment.finding foreign objects in food is not only unappetizing but also raises serious hygiene concerns. I stop going this restaurant because their bad customer service and their behavior.
Nice staff, nice atmosphere, and the food is also great! The price is very good compared with other restaurant!
We ordered Kabab and Gheymeh Nesar. The Kabab tasted was good but looks like plastic, and the Gheymeh Nesar was awful! Definitely wont be trying this place again.
I said hello I wanted to tell you that the last time we came to the restaurant and ordered fish fillets, we saw that there was less rice and fish than before. I just wanted to serve you for your information
They should pay more attention to the customer. Two days ago, my frinds and me ordered food in this restaurant and I took a salad, i spotted an insect in my salad and showed it to the waitres who immediately took the dish away. important point is that they tried to ignore this case. No serving another salad . It was still on the bill that I told them that you will be charged for the salad that I could not finish? eventually i just didnt pay for that No apologize.
A few days ago my friend and I visited chelo restaurant for the first time and let me say the experience was horrible. I ordered Ghormeh Sabzi and my friend ordered Kashk Bademjoon. Can you believe that their Ghormeh Sabzi had garlic in it??? It didnt smell like Ghormeh Sabzi at all. My friend was also unsatisfied with kash bademjoon since it didnt taste good and it was so greasy.
We had Soltani Kabab, and it was great. We also got some takeout, Baghalipolo and Tahchin. Its generally good food at a reasonable price in a nice environment. I wish servers were more friendly!
It was the worst experience ,services on table came after 10 min of serving appetizers, 1 hour waiting but main course was not ready!, after one hour they said sorry still main course is not ready So we left the restaurant without our food and went another restaurant.
I really wasn t satisfied,the appetizer was served cold.Food served with lots of delay without informing the customer (waiting time more than one hour).service was awful.
We waited for a long time, bad service. Unfortunately we don t feel welcome there. They only serve Iranian customers.
So happy with our meals today at Chellos. We were on our way to a brunch place when we saw the restaurant, and pulled a quick u-turn to check it out. The decor and atmosphere is so chic and lovely inside. The food was SO good! I ordered koobideh, and my partner ordered the tumeric eggplant dip starter with pita bread. The quantity you get for the price is so great, and the food was delicious. Meat was cooked so well, and the eggplant starter had so much flavour! Definitely will be coming back again :)
Best Persian cuisine in North Shore
Best Persian food in North Vancouver. I want to thank our server for their exceptional service. They were attentive and made our dining experience memorable. Food
Comfy and fabulous value
Unwelcoming environment. I had a few bad experiences with one of the workers there, who works as a cashier. This woman has a hidden dirty look with occasional roll eyes. This is absolutely unacceptable, unprofessional and not beneficial for the profits of the restaurant. The food is 5/10.
Best quality Best Service Fresh Materials Food : 5/5
I had a terrible experience with the kebab koobideh, which was completely overwhelmed by the strong smell of fat, and the tomatoes were completely cold. The restaurant s cleanliness was also very poor. The staff were polite and lovely, but unfortunately, the management was very weak. Parking: Free nice parking
Like always the best customer service and food Nice welcoming by staffs I will recommend hete to everyone to come and enjoy chelo services Food : 5/5
Everything good
Saba is one of the best workers in the Chelo restaurant.
Went there tonight with family for my moms birthday, the staff were super friendly and checked on us regularly , They played happy birthday for my mom as well , and not to mention the food was 11/10 , the rice alone was gold
Our trip to North Van is never complete without dinner at a Persian dining place. This time it was Chelo s. The interiors of the place were subtle and chique. We ordered Lamb Shank and a chicken dish (cant recall the name). The service is a little slow but we were told about it at the front desk so we were mentally prepared for the wait. The portion size is just right. We were skeptical to order 2 dishes unlike our other persian favourites that have huge portion sizes. Nevertheless, a great experience. Parking: Also, free plaza parking that doesn t stress you out while you enjoy your meal!
One of the best Iranian food restaurants in Vancouver, great atmosphere and friendly staff, especially Sabas friendly attitude
A good restaurant with a calm and pleasant atmosphere, excellent staff, thanks to Mrs. Saba for a very good hospitality and good behavior
Best service good food
I am a former Turkish chef. Food is so good, I would never have to bother making Kebabs for myself. Congrats, first class! Attached you can see Jujeh, Loghmeh and Lamb Neck.
Very good customer service and the best kobide in Persian restaurants in BC
Worst food ever. We waste our money and time to buy 3 food for lunch today . Never go there again .
Chelo is a nice and relatively large restaurant, tastefully decorated with friendly staff. We placed a takeout order, and they were respectful, with reasonable prices. However, we didnt like the food itself. The kebabs were undercooked and tasteless, and the rice was very dry with no butter included. We were disappointed and will never buy food from them again. I hope the restaurant uses our comments to improve the quality of their food. Persian food is delicious and requires skill to prepare well.
I go every month there with my friends to enjoy Persian food. Today itself I experience something very bad. When i was enjoying my food i see Hairs in kebob, Very very Unhygienic and disgusting.I did not expect this kind of food service from this restaurant.Very bad not recommend at all. I WILL NEVER VISIT HERE AGAIN I MY LIFE ..!I will also report this to food inspection agency
Amazing staff, amazing management and amazing food
horrible raw meat has been served every time we have been here. The food is always cold and not well prepared. The service is awful. DONT COME AND DINE HERE.
Way too much rice. Not enough veg.
This was one the most friendly encounters I have ever seen,, live music and friendly staff
Perfect in everything. Best and friendly staff and nice service and live music reasonable price.
The food was partially okay, but the real unique deal is their servers and service If anyone got one star for service in any other restaurant, experiencing this restaurant s service turns those one starts to 5 This is the worst customer service I have ever seen, no one comes to table to check what we need, servers don t communicate at all, there is not even anyone around you so you can even ask for even salt on table I think the owner just wanted to set up a restaurant and doesn t care about quality And the so called live music, my god let s not go there Let s add another uniqueness here: when we sat, I noticed a lady with walker was struggling with her senior husband to get off the stairs, THERE WAS NO HELP, and word The interior Design didn t have handicap way for disabled customers The shishlik kebab was burned The koobideh was actually good Service was a unique catastrophe there was no service at all
Fabulous cujsine, generous portions, reasonable prices. Food
I think this restaurant is very lux and I was really surprised by the deliciousness of the food here. I suggest you to try this restaurant, the price of the food was more reasonable than other Persian restaurants.
Not a friendly staff, very Rude
take out order I came back after 20 minutes I lingered in the restaurant for 30 minutes Im disorganized
It s amazing restaurant
We were very satisfied, clean, modern, friendly service and reasonable prices. Well go there again.
We are regular customers of Chelo. Always we enjoy quality of food, great service, affordable prices and available parking slots. I need to add, quality of the food has increased comparing to last year, with the same price, which made it our regular place to dine in. Thank you Food
Food is great, service was amazing, it is my new favourite place also it is priced fairly
Perfect Our experience at Chelo Restaurant was outstanding. The combination of good service, delicious food, and a welcoming ambiance. The attentive good and friendly be staff significantly enhanced our visits, making us ensuring we had a memorable time. We highly recommend Chelo Restaurant for anyone looking to enjoy a delightful meal with exceptional service. We will definitely be returning.
The entire team exhibited professionalism and friendliness that made us feel truly valued as customer. Tue food was super delicious and I can t wait to return and enjoy more of their food. The combination of outstanding service and mouthwatering food makes it a must-visit for anyone seeking a top-notch dining experience. Highly recommended!
Every aspect of our meal was crafted with precision and passion, making Chelo a standout in the dining scene. The combination of outstanding service and phenomenal food makes it a destination worth revisiting time and again. I wholeheartedly recommend Chelo to anyone looking for an exceptional dining experience.thank you chelo
Chelo is a must-visit if you re looking for a place with awesome food and even better service. The staff made the whole experience so enjoyable, and the food was some of the best I ve had in a long time. I m already planning my next visit!
Nice atmosphere and excellent services
Best service and food, especially for the price you pay.
Perfect taste and good service.
I dined at Chelo restaurant yesterday and had an amazing experience. The kebabs and Poplos with lamb neck were exceptional perfectly seasoned and cooked. The staff were patient and helpful, and Chef Farzin was incredibly friendly and professional. The food was delicious, and the service was top-notch. Highly recommend!