Jollibee in North York

Nothing beats Jollibee so far. Highly recommended! Food

I had a combo this past Saturday. 1 The chicken sandwich- the chicken tasted amazing 10 out of 10, but the bun and topping killed the taste for me. I should of eaten the chicken separately. 2. The mash potato side was a small scoop with gravy, it was just ok. 3. The peach mango pie was terrible!! 4. The refillable drink, I had Pepsi but unfortunately the dispenser which had two Pepsis on it, one tasted like garbage and the other was better, but it didnt taste like the way a Pepsi should. I guess they were to busy to fix it. Overall, a great disappointment because I heard so much about Jollibee that I had to try it. It was so busy that there werent any seats available to seat, we waited over 15 minutes for a seat. The tables were disgusting and all staff looked overwhelmed. I guess somehow this particular Jollibee needs to get their act together!!! Or do they really care? Why fix iany problems when your making money. Somehow this whole experience can be covered with one word... a CIRCUS!!!! And we are the clowns that go there!!! I really felt bad for the staff. They didnt look happy and they are so busy that we were given a puck that goes off when you food is ready. The friend I went with said he was there before just after the opening and it was much better back then. He had the 2 piece chicken and he liked it. So the is no denying that their chicken is amazing. But I blame whoever owns and runs (owners & manager) this Jollibee. You should be ashamed. Even Jollibee as a chain. What a joke!! Never going back!!! I want to try a different location to prove my theory, but after this experience, there is no way! thats happening!!!! AND YA CLEARLY WAY OVER PRICED MENU. For what you spend and then this??? I see that the Jollibee owner replies to the peoples comments which is nice, but spend some time fixing your establishment instead of giving stupid standard replies!! Dont bother replying to my comments!! You already showed me how much you care and respect your customers, by me throwing away my money into your pockets. Not even a refund can fix it. Enjoy my money and the others who gave a one star ratings!! In which are MANY!! I gave a 2 star out of respect for your overwhelmed and overworked staff. This was a personal review to the owner. I did many reviews for food on Google and Ive never have gone this far. Maybe its because you making a killing and at the same time not giving a damn about anybody else, except for yourself!!! What a disgrace!! Arent you glad that I shared my experience with YOU (THE OWNER). Im not a kid, im close to 60 years old!! Another word for THE OWNER IS - GREED!!!

For older women maybe manager

Their gravy gave me food poisoning 2 times now i will never order from jollibee ever again it took me months to recover from the first one now that im craving jollibee again this happens i am done

Good food and happy , cheerful staff

Best fried chicken sandwich period.

They are pretty much fast serving, toilet needs a little more care, you can sit abt 15 ppl food is great too,I enjoyed

Amazing Chicken ans Spaghetti.

My family ordered 6pc meal but was given the order without the drink. When my family came back to correct this the staff refuse to do so. That would have been an easy exchange with other store but with Jollibee was not. Really bad customer service. Will not buy from this store again. Food is really not great, would have been worth it if the customer sevice was excellent. Too bad.

rude

Jollibee Bida is fun

Kids enjoy it

Excellent service. Decent quality food.

Great service nice staff

I ve wanted to try this place because of the chicken but it s wayyyy to expensive, your crazy if you buy this

Yummy foods and great service from crew members and managers. Best branch in Toronto. Will always come back here.

Best

My tooth bit into the top piece of a drumstick that has another piece attached, usually not part of a leg. Please remove as my tooth feels like it almost came off lol.

I had a very disappointing experience at the Jollibee located at 79 Billy Bishop Way. It seemed like they gave clear preference to large orders, leaving smaller orders waiting far too long. The customer service was poor staff appeared inattentive and disorganized. On top of that, the fried chicken was excessively oily, making it hard to enjoy. Definitely not worth the wait or the hype.

Kid-friendliness: A perfect place for children Food

I tried their fried chicken when this location started, and didnt like it a bit. It smelled and tasted raw. The skin was falling apart and it was greasy. Never went back to this location ever.

Good food. Juicy chicken joy

Been here couple of times unfortunately Pasta is always lacking sauce,too dry and staff frequently forgot the essentials like forks spoon and straws napkins or tissue.consisitency is becoming an issue.

Our favorite!!!

Ordered a 12pc bucket. Line moved pretty fast despite them being busy. When ordering, their machine showed the previous customers order so I got confused and double checked my order. Staff explained the machine shows the previous order and that my order will be right. Not a big deal, used up 15 secs at most.

Get the dust!!!

Yummy food

One of the best spicy fried chicken!

Next level crispy

Staffs are very much friendly and always smiling. Looks like everyone loves to work together

Second time ordering from this location and something is missing again.

I ordered Spaghetti Party Pack and the sauce wasn t even enough to cover all the pasta. Sauce was too little for the amount of the party pack. Very disappointed!

Always wonderful service and food

Receipt Host: Jhon Kyms Jolibee, Wilson Station M3K 2C8 Thank you for sensing the urgency! Just one glance looking at my watch several times, you seemed to know am in a hurry. Yes, I am! For that, Kudos for the amazing service. Again, THANK YOU!

The best food

Nobody cant resist Jollibee lalo na kung pinoy Its located at Wilson. And hoping they will open more branches herr in ONTARIO

It felt like a waste of time, money, and digestion. Jus not a fan

Placed an order to have it picked up in store for 9:30 pm and did not get my food until 10:10pm. People picking up door dash and skip the dishes with a later order time got their food before mine even though the order time was 9:45 pm - 9:50 pm. Would not come here again even though I like the fried chicken

JOLIBEE IS BETTER THAN POPEYES....Juicy crunchy sandwich....great service...worth the money

Best fried chicken

I ordered 3 spaghetti with chicken. Cant even expedite the job properly. No spoon or fork and napkins?

I thought spaghetti sauce has only ground beef as the main ingredient. Apparently, this store or maybe all over Canada has ground pork ingredients on their spaghetti. I wish that Jollibee in this store or in Canada uses also or sell spaghetti with ground beef as the main ingredient.

Too slow

We ordered here didn t put any cutlery s and plates even if we add instructions the upsetting part is when we call them and still talking they hang up. If people order include cutlery s atleast and napkins!!!!

Its a nice branch just to pick up food. not enough space for customers to sit so plan ahead your visit

I love the gravy. Seats were full so deducting a star. The pineapple drink is awesome.

Spaghetti with hot dog awesome

The food consistently tastes great, just as always. The order was neatly packed, not just randomly thrown into the bag.

Manager wasnt even friendly when i approached her with my complaint. Not Jolly Friendly at all

my cousin and friend said their chicken was so spicy . they cant eat . you shoud try your food too. one of the crews also was rude. bad experience for us

We picked up our online order and the order was in a sealed paper bag. Assuming that we had everything, we preceded to go to our next destination only to find out that utensils were not provided when we opened the bag. We drove back to get utensils and told the crew that they forgot to include the utensils. My wife was then told that utensils are on a request basis only. Are we expected to eat spaghetti and palabok with our hands? Crew did not even say sorry for the mistake. Always loved jollibee but crew needs more training on how to handle customers.

Its more expensive than the Philippines and doesnt taste as good.

Adding a dollar to a pineapple drink because their machine is out is not fair. Why would I add up if its not evwn my fault that their machine is down. It should be same price as its the replacement of their pop. Dietary restrictions: Nothing to say.

Amazing restaurant! Totally recommended

It was my first time to try jollibee in canada and i was dissapointed with the price. Its very affordable in philippines and singapore but here in canada i was so surprise on the total amount I need to pay, Its almost the same price when I go eat in a restaurants. Food and service is okay.

CHICKEN is different from rest of the competition. Tastes really good especially spicey chicken,

I had an amazing experience at Jollibee at Billy Bishop, thanks to Mary and Bella. I have some dietary restrictions and they were incredibly helpful and understanding. They replaced my meal without any fuss, humbly and calmly listening to my concerns and providing a perfect solution. Even though the mistake was mine for not being aware of the menu options, they were so nice and accommodating. Their excellent customer service made my visit truly enjoyable. Thank you, Mary and Bella

I love jollie bee but tonight I ordered chicken for take out and some weird brown stuff was in the chicken when I got home and ate it I took a bite and it tasted like mushy mold. I want a refund !!

They take sooooo long with the orders, never enough seats, and they always mess up orders. Their speakers don t even work properly lol I can t

Very bad service, they dont really care about their customers.

Better than ever. Spicy Chicken is on a different lvl .

Very poor service. Long waiting time and poor management. I ordered meal and waited for 20 minutes (the lady didn t give me the recipe). I asked them if the meal is still not ready but they asked me what was the order and want me them show the receipt which is not received. So I need to search up my bank account and show them the credit card transaction. They even said anything about inconvenience but very moody and rude to me.

Always forget something in my order, every single time. 2 Big thumbs down. Chicken taste great but service is terrible.

The managers are incompetent. Its fast food, its not that hard, you just follow the instructions in the manual, learn to count, and boom! Even monkeys can do it.

Not sure if receipe changed but last 2 times ordering from this location the food is bland. The chicken and gravy both lacked flavour. The chicken pieces seemed smaller. Chicken was crispy but just bland. Weve ordered from this location multiple times in the past with no issues with the exception of last 2 times. The food was not enjoyable.

I ordered spaghetti, drink and fries. And they messed up my order despite of ordering 45 mins before the store close. The staff (or manager, idk) asked me if they could replace my order into 2 cups of spaghetti. She said they ran out of sauce but they were already doing it. I need to wait atleast 10 mins. I was very understanding and I said yes it s okay I can wait but she spoke to me again like she wanted me to take the spaghetti in 2 cups. Lol. They didn t care about what my order was. They just wanted to go home.

Totally had a bad experience, ordered using the app for delivery then they cancelled at the last minute.

Food was good Service was quick and efficient Placed my order online and picked up Took away one star because they did not provide cutlery, napkins or a straw for my drink. I couldn t eat until much later as a result and so my food was cold, but still good.

Top 5 fast food places Ive ever had EASILY I WISH I had this back home

First time at Jollibee, I hear this is one of the better ones in town so we came here. Take your time and explore the menu, try something new. You probably wont be disappointed.

Always loovveee their Pancit Palabok!

Jollibee was a bit too good for me, had me sitting for a while the next following day. Great taste, mix up that rice and gravy.

The palabok is my favourite

First time going. Very good chicken. Very flavorful. Service is a 4 because I didnt find them to be friendly but they were very speedy! Food : 5/5

Great filipino food. Love it here <3

First time here. Wow, delicious chicken sandwich, better than anyone else s.

Terrible service, stupid management which makes this shop feel so CHEAP! Drinks without straw, no paper napkins, no ketchup for the fries, you have to request every single time. The employee put nothing in your tray or take out boxes about those belongings. And the CHEAP BOSS change the POS system, you can t use your AMEX, which means NO AMEX NO BUSINESS, stupid decision! A cheap Boss cant lead his brand and team to success To save the paper napkin and AMEX credit card processing fee Soooooo Cheap

I love their chicken joy and spaghetti Filipino style. Peach mango pie is a good dessert too. Parking: Lots of parking for the location is a plaza.

Clean facility means clean food prep. Wheelchair accessibility: They have PWD parkings right in front of the store. Food : 4/5 |

Great fried chicken but very expensive

Spicy Chicken tastes really good I would recommend eat here. Washroom is clean.

Loved it

Bought chicken from here was not fresh at all an very dry an stiff would never buy again

ordered on the app said will be ready in 5 minutes. I showed up 10 minutes later. I was told my food was not ready at least another 15 minutes. Terrible service. I ordered the food because it said 5 minutes. This was going to end up at least 25 minutes total if not more.Not impressed. Not even an apology.

Awesome food and service

Some of the best fast food fried chicken out there. More similar to, say, KFC than Popeyes style, but legitimately good. Super crispy skin and batter, incredibly tender meat. Chicken Tenders are also excellent, also crispy and tender. Sides are generally fine, but the peach mango pie and pineapple juice are both EXCELLENT. Friendly, fast service. Online ordering is convenient. Highly recommended. I regularly go 20 minutes out of my way while commuting home from work to pick up some Jollibee.

As a fried chicken enthusiast, I eagerly dove into Jollibees offering, but alas, it fell short of expectations. The first bite promised crispy perfection, but alas, the flavor failed to follow suit. The chicken lacked seasoning and spice, leaving my taste buds yearning for that savory punch I had hoped for. It was extremely bland compared to previous visits and we couldnt handle taking another bite. It left an after taste of flouriness. Despite the inviting appearance, the experience left me craving more flavor and depth. Overall, a disappointing rendition from a renowned establishment and are very apprehended to visiting in the future.

Strictly grab n Go, the chicken is like Churches just more pricier. And nowhere to sit ... Still dont know how chicken and spaghetti work??? The Wilson location would be perfect for 3/4 picnic benches. As Nd table service.

This store closes 20 mins early. Drove 20 mins away thinking we made it on time only to find out that it was closed at 9 40- 50. But staff are standing around the counter staring and smiling at us. Crazy.

Ordered spicy bucket and they gave non spicy chicken!!! Soo disappointed !

Always a great eating experience, a little slow at times though.

Chicken and pasta are so delicious, but soft drinks taste weird.

Hey Jollibee, If you were getting hit by inflation or whatever costing you money, please don t let it translate to the quality of your main product (chicken). Few days ago, we ordered a 10pc bucket and none of those pieces tasted like the chicken you re supposed to be, the stand alone joint was even better. Like, what the heck happened Jollibee? It would ve been better if your employees take those inflation hit instead of what we are paying for. It s really disappointing. But I m still going to come back and give even more chances. June 4, 2021 - went to get lunch here again, after standing in front of the door for 18 minutes before somebody lined up behind me and another 10 minutes inside waiting for my $13 order. They seemed to care more of the customers who are buying more, I noticed that those people who were behind me in line with at least one bucket of chicken and some sides got theirs first. I don t always go get lunch here because I know there are always a long queue, but I happened to pass by and there was no line up. So I thought I can get a quick business here. BUT I WAS WRONG!!! First review: The food was always good but the service always disappoints. Looking at a thousands of staff in the back yet still takes half an hour of wait for your order to arrive. This is Canada, I was expecting a service like Canadian but I get the same old Philippines-style customer service. I wish someone would take initiative about this.

Asked for thighs and didn t get it when I complained, they blamed me for the mistake even though I mentioned what i wanted ..

How am I supposed to eat this with no utensils in the takeout bag?!?!? I m on a road trip and this poor service gets to your nerves. Needs more training!

Your store close at 11p.m on the weekend but I can not order on the app at 9p.m. You guys really being that ridiculous?

Yummy

Delightful little place, popular and busy.

Food is overrated and expensive! Chicken sandwich was just ok!

Im sad I didnt get to experience Jollibee until I was already an adult. This has become my favourite fast food restaurant in the city! I thank the Philippines for sharing their amazing culinary arts with the rest of the world

11 employees slow service alot of shouting and ubcan barely hear the music playing in the dinning area.i suggest ordering online for pick up.

Jollibee always offers fantastic food and exceptional service. The spicy chicken is crispy and flavorful, and the spaghetti is uniquely delicious. Friendly staff and a cheerful ambiance make dining here a joy!

Ordered on UberEats. Found a literal maggot/insect in my food. I thought it was potato skin but then I looked closer and saw the legs and everything. Absolutely disgusting. I couldn t even get a refund on my $40 order.

The best Parking: Almost always full Food : 5/5 |

Found hair in my chicken

Very slow service on a Thursday night, first of all waiting for side of rice would take approximately 30 min, spicy chicken which I couldn t wait as well would take another 11 mins to add it up where I just tolerated to wait for 7 mins for the pie mind you waiting on the line took 20 mins already. Staff need to prepare during busy nights like this especially when there are so many staff working there just goes to show unorganized management and this store is not we can consider as fast food environment at all.

Parking: In a plaza Food

Chicken on the greasy side, line is always wayy too long. Cash only now.

A little bit tad expensive.

Very slow service.Instead of standing and waiting for other products to come out, its better to start putting those food lined up trays for take out customers it save time. Just an opinion.

I have had Jollibeebchicken from many other locations, but here, the chicken tasted old and bland.

I already requested that we need a utensils, tissue and straw. But they didnt give it to us this is the second time that we do this. And the services is very bad. I ask them how can we eat this? Using our hands? And the lady says that YES we need to eat it with our hands. Poor services! Dont go here

love it

Fast food chicken and spaghetti. First time to try Jollibee will go back again. The deep fried chicken is good. Better than KFC

The size of chicken is too small for its price. Specially the size of legs.

you can never go wrong with Jollibee, the food is always great and ambiance too. I just hope they always double check the order when it is busy because there has been multiple times when they my order wrong or there is missing

Keeps cancelling orders through Uber Eats. Wish they would close the Uber Eats service online if they are going to keep denying/cancelling orders. Edit: Tried ordering March 3 between 530PM-6PM.

Went here when it s first opened, the food was good then. Over the years, I have been coming here (but not very regularly) since it s a bit of a drive. But I just came out of here with extreme disappointment. No, the chicken have almost no flavour- even the spicy one isn t event spicy for a Filipino/Asian, taste more like original. One piece was even a bit under cooked. I left with disgust taste in my mouth, and $70 lighter. Value for money and quality of food definitely has went down the toilet. Never again will I come back.

Popular as it ever was, especially with the Filipino community. Great location, and with friendly staff. I cannot wait until they add the Jolly Hot Dog! Might be an acquired taste for some. The elephant in the room needs to be addressed, why am I paying $23.99 for a 6 piece without anything else? Overpriced menu that needs to be revisited. Not an everyday go to joint but still a place to check out.

Awesome portions great prices service was fast and the staff was friendly they repeated my order back to me just to make sure it was correct before l paid l ordered two of their specials will be back again Awesome chicken and the pineapple drink and hand pie were the best l ever had wow

Love Jollibee but I came here today - March 16.24 around 7ish and service was fast considering they are very busy. However, what s frustrating is that when I got home one of my order the chicken is missing, so I only got spaghetti!! I tried calling as soon as I found out and NOONE IS ANSWERING THE CHAINS PHONE! What s the point of advertising we can be reached at when no one is answering. I am very disappointed and very upset and food now a days aren t cheap!!!!!!!!! Oh btw this isn t the first time this happened to me the last time I ordered palabok and got sphaghetti but I let it go!

Not spicy at all!

Foods awesome a little improvement is needed in service otherwise all good.