Popeyes Louisana Kitchen in North York

676 Sheppard Ave W #674, North York, ON M3H 2S5, Canada

★★★★☆
(790 reviews)
Categories: Chicken restaurant Cajun restaurant Fast food restaurant Restaurant Seafood restaurant

About

Louisiana-inspired fast-food chain known for its spicy fried chicken ,biscuits and sides

Website
popeyeschicken.ca
Address
676 Sheppard Ave W #674, North York, ON M3H 2S5, Canada
Plus Code
QH44+2W North York, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–11 PM
Tuesday
11 AM–11 PM
Wednesday
11 AM–11 PM
Thursday
11 AM–11 PM
Friday
11 AM–11 PM
Saturday
11 AM–11 PM
Sunday
11 AM–11 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible seating
Offerings
Late-night food
Dining options
Lunch Dinner Dessert
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.0
★★★★☆
790 reviews

Most Mentioned

tenders (9) fast food (8) oil (8) feel (7) wings (7) spicy (7) to go (7) crispy (6) shrimp (5) biscuit (5)
5 stars
420
4 stars
165
3 stars
85
2 stars
29
1 stars
91
★★★★★
November 20, 2024

This is my favorite popeyes close to my house the people who are running this business are amazing polite respectful and great customer service. If you ever getting a Popeyes I reccomending this one

October 30, 2024

On October 29th, around 2:00 pm, the sales representative at the cash register was very rude and degrading to me. Even though I wanted to be nice, her attitude was not nice at all.

★★★★★
September 7, 2024

Hi, I just wanted to say well done congratulations for making the best wings ever. I’ve loved the Popeyes wings. They are extremely good and I couldn’t get enough of them like when I came home. I was like so amazed of the flavor. I got boneless wings like I think 10 pieces of boneless wings with different flavours and all the flavours were amazing, but my favourite one was the barbeque flavor? Oh my gosh like I can eat them again they’re so good thank you Popeyes for serving up the wings and I loved the poutine and I mean I always order Poutine but today’s poutine was even better because the poutine had really good flavour and all the really nice flavours were really yummy and the poutine just had like a different flavour had like a unique twist to it because last time I ordered the poutine it wasn’t as good as the one I ordered a couple days ago when it was like better and stuff maybe I didn’t know how to order it or something or maybe just the poutine was not that good but anyway, I loved the wings and yeah, I would Definitely come back and try more boneless wings. I don’t know how many flavours I think it’s like 10 flavours but I only got like six different flavors and the service was great because The employee when my mom was Ordering the employee was very patient so yeah, it was nice service and the atmosphere is fine. I mean I really like the atmosphere because they didn’t really take much time preparing the wings. He just took like a couple minutes. I mean I wasn’t in a hurry, but I’ve already wanted to get my wings like I was really anxious to just get the wings and eat them already so that’s why the service was not that slow like it was really fast and yeah, it was nice that there were pretty fast They didn’t take like 20 minutes or so. They just took like five minutes making the food so it was nice that I didn’t have to wait for too long and the atmosphere while

★★★★★
August 1, 2024

Ordered the 8 piece family meal, it was enough for 2 adults. More than enough spicy sauce was given too. Enjoyed the meal for 2 days, still was fresh after heating it up again

★★★★
April 23, 2024

Yesterday I went to this location like always to order a 3pc Tenders and a Spicy Chicken Sandwich , the order took a little bit more than usual but that was fine , the food was fresh and fine , I first ate the tenders and fries but when I started eating the sandwich it tasted so salty and way much spicier than usual , I went to the counter and asked the staff and they told me they just receive the food packages from the company and yes they are right , maybe the company made a mistake , the staffs here were friendly but if I was the manager I’d at least refund the sandwich cuz I had to throw it away ! Anyways this location is one of a good ones !

★★★★★
September 2, 2023

Popeyes always good. Their old spicy chicken sandwiches are far more superior.

★★★★★
July 5, 2023

First off the people were friendly and helpful and fast. They all worked together as a team and that how it should be. The quality of the food in this popeyes location was perfectly fresh and hot. Kudos to those that worked here during canada day.

October 27, 2022

Popeyes has a quality control problem. Different locations have different portion sizes and taste entirely different. I ordered 5pc spicy chicken tenders and they were tiny, dry, and not at all spicy. Last week I was at a different location and they were juicy Costco sized pieces and I could barely finish them + my nose was running from the spice - I was impressed. If I'm paying $12 for 5 pieces and not getting a whole bag of tenders, they better not leave me hungry or wondering if there's any spice in them.

October 21, 2024

Today 27of September 2024 at 10.25 pm i just come to ourder there and the girl she worked in the front of cash she has a very bad attitude i feel sorry for these people who work with her and she gives them service i never come back here

★★★★
September 21, 2024

Watery gravy but really good still

July 21, 2024

Staff was super rude and shouted on me! Her name is DARA !

★★★★★
July 21, 2024

friendly atmosphere... staff is willing to explain everything to you as i am confuse of what to order... thank you for your help...

★★★★★
Local Guide
June 21, 2024

This is one of the best locations Ive been to. The staff are very nice, the food is always prepared fresh and tasty. Good job to all of you at this location.

May 21, 2024

I got one very dark piece & one undercooked piece .. this is not edible

Local Guide
May 21, 2024

They used to make the butterfly shrimp amazing but last 3x was mushy than I exchanged it for chicken and it was cold n hard I felt bad to return a second meal

March 21, 2024

Sunday Feb25 at 3:30pm. The boy at the cash was rude and ignorant. In the end he left my bag at the counter and went back. And the supervisor noticed that but preferred to remain silent. Let s educate our staff with some customer service training.

★★★★★
Local Guide
March 21, 2024

I had a job interview and was searching for a place since it was raining. I ordered the stuff, and they served it after I was done with my interview. I really appreciate that tbh.

★★★★★
March 21, 2024

Welcomes magnificent the man with the Chinese tattoo on his neck was very welcomes a friendly and pleasant person rarely meet such a kind person

★★★★
February 21, 2024

They serve some of the best fried chicken in Toronto. Highly recommend!

★★★★★
Local Guide
February 21, 2024

hihi beatttttttt bro this is firewweeweeeeee i wanna eaat alll thay dirt it has good food and good sercing and good time and an and anna anna odaya... Kid-friendliness: Allllllllllllll children lovesssssssssssssss...........<3

February 21, 2024

Im order 6 pic chcken combos But the manager lady get different order Afer I ask my older. She was very bad . We no come here. Service : 5/5

★★★★★
January 21, 2024

So nice

January 21, 2024

Takes way to long and food was cold and service sucked they had no idea what was going on

★★★★★
Local Guide
January 21, 2024

Food made fresh

★★★★★
Local Guide
December 21, 2023

I m a regular customer at Popeyes. Their food is amazing and affordable. Taste is great and staff is very friendly.

★★★★★
December 21, 2023

I love going to this Popeyes they are nice and frendly

★★★★★
December 21, 2023

Best restaurant for fast food. Friendly staff. Overall very nice experience.

★★★★★
Local Guide
December 21, 2023

Very good food and excellent customer service by staffs.

★★★★
December 21, 2023

Good food. Nice ambiance. Very welcoming atmosphere. Love it!

★★★★★
December 21, 2023

Good customer service..... Great food

★★★★★
Local Guide
December 21, 2023

First of all there Service was wonderful, the cashier named Aleena took my order and she is such a kind lady. I asked for fresh and they give me as exactly what I asked. The whole store and washroom is so clean and tidy. We need more restaurants like this. Will visit again soon. Parking: It has a lot of parking spots.

★★★★★
December 21, 2023

Even though the dine in space is small, you guys have arranged it well. The staff was friendly and humble. And of course the delta mini I ordered was so tasty as well. Kudos to the team. Keep going

★★★★★
December 21, 2023

Clean place with great service and good food.

★★★★★
Local Guide
December 21, 2023

Really appreciated the efforts of employees !!!

★★★★★
December 21, 2023

Really good service

★★★★★
Local Guide
December 21, 2023

The tenders I order today was delicious and juicy. The staffs are so friendly .

December 21, 2023

Worst customer service ever. You have to wait for your simple chicken order for 15mins..How can you call it asa fast foodchain... And what made me more disappointed is the way how the staff reacts to the situation.Seems like she doesnt care at all...Superbowl Sunday and you guys must be aware of that...

★★★★★
December 21, 2023

Good portion, loved the customer service<3

★★
Local Guide
December 21, 2023

I have problems with my orders every time I come here. The staff are too few and are overwhelmed! At least the problems get resolved and the staff try their best. Still, I recommend avoiding this location and simply going to a different one, where the servers do not rush the meals, which results in bad food quality.

Local Guide
December 21, 2023

The worst fast food ever , Popeyes Louisiana Chicken at Bathurst and Sheppard , the chicken meat from the gost paper wings the worst Delayed service even with the app, and no napkins in the food packing bag.

★★
December 21, 2023

I ordered 8 mild chicken, but they put 4 spicy pieces, and also, she told me it takes 15 minutes but turn out to be 30 mins, though and they put 2 extra as chicken for late order

★★★★
Local Guide
December 21, 2023

Good service. Quick take out place. And the chicken is delicious! Also, currently open regular hours. Even during this renewed lockdown / emergency declaration in ontario. Food : 5/5

★★★
Local Guide
December 21, 2023

Came by, placed an order, left. Got home to open the bag and noticed I was shorted a sandwich that I had paid for. Drove back and the lady at the front questioned me on this. She did not provide a receipt when the transaction was done either so I m not sure where they get off doing that if they re going to make mistakes on peoples orders. After 5 mins of her pulling up the transaction to confirm we weren t scamming her, she brought out another sandwich for us.

December 21, 2023

The most disgusting place I ve been to not only is the manager a disgusting human being she s also acts super unprofessional. The employees are always new at this location. You ll always return home with something missing or the incorrect item. I would definitely not recommend this place! I ll be posting a video in detail online showing the disgusting behaviour I dealt with.

★★★★★
Local Guide
December 21, 2023

Counter staff were great and friendly. Chicken was over breaded and greasy. Fries were good. Restaurant tables were clean. Thank you.

★★★★★
December 21, 2023

I asked for extra pickles on my chicken sandwich and I was THOROUGHLY impressed. They put EXTRA alright. Whichever team members working the closing shift on May 6th all deserve a raise. It was so good. 6/5 stars.

★★★★★
December 21, 2023

The workers are always sweet and the food is fresh, they deserve a raise!

★★★★★
December 21, 2023

This Popeyes location is very clean, food is delish and very good customer service. Employees are very accomodating... Keep it up. Kid-friendliness: Nuggets are made to order which is great.

★★★★★
December 21, 2023

Very friendly staff and fresh products all the time...

★★★★★
December 21, 2023

Awesome place love how close it is!

★★★★★
December 21, 2023

Parking: There s always parking outside the store and it s convenient to other store that has parking

★★★★★
December 21, 2023

Quick delivery with Uber. Food is great and a prepped quickly. Organized neatly as well. Thank you

★★★★★
December 21, 2023

Amazing service food was cooked really well, friendly staff. Will definitely come here with my family

★★★★★
December 21, 2023

I love popeyes Parking: Ok Food : 5/5 |

★★
December 21, 2023

Service was painfully slow. I waited 15 minutes to get a deluxe sandwich combo. I should have just walked to the subway close-by.

Local Guide
December 21, 2023

My experience at this location was extremely disappointing. The food was awful and the chicken they served was completely different from what was advertised. Garbage quality overall. Avoid at all costs.

★★★
Local Guide
December 21, 2023

The support is very rich

★★★★
Local Guide
December 21, 2023

Tasted amazing

★★★★★
Local Guide
December 21, 2023

Great service great staff, thank you Roy and Renz, for amazing work. Keep it up.

December 21, 2023

Sorry to say but the taste of chicken is awful,it has after taste.i dont know what happened to their food quality..this is my 2nd time,I thought at first it was the oil but now I realized the chicken has yucky taste....

★★★★★
December 21, 2023

Great service and helpful staff. Tasty food

★★★★★
December 21, 2023

Amazing employees!

December 21, 2023

Disgusting undercooked food. Delta mini was PINK inside. When speaking to the manager about it she had the audacity to give me an attitude. The moment I confronted her about her attitude was only then she said she would give me a refund. Practically threw the change at me. Worst Popeyes ever never go here

★★★
December 21, 2023

Friendly service and great food but our 12 PC order consisted of just legs and thighs. No wings, no breasts.

★★★★★
December 21, 2023

Farhan was absolutely legendary with his service. Went above and beyond for the client (in this case, myself and my friend) and am most appreciative of this. I will definitely be coming back and strongly urge you give this man a raise!

Local Guide
December 21, 2023

Slowest Popeyes I have seen

★★★★★
Local Guide
December 21, 2023

Polite attendants, good chicken. I drive past another popeyes branch to buy from these guys.

★★★★★
December 21, 2023

Excellent food every time. Really friendly staff. Clean restaurant. Parking: Strip plaza. Shared parking. Spaces depends on time of day etc. Food : 5/5 |

December 21, 2023

I ordered 12 pcs chicken..9 are regular size and 3 are small sizes drumstick what a JOKE!!. they count the small drumsticks as a regular size.

★★★★★
Local Guide
December 21, 2023

very rich everything

★★★★★
December 21, 2023

Good food

★★★★★
Local Guide
December 21, 2023

The team was closing up but they were still helpful and open about helping us to get food. Thank you!

★★★★★
Local Guide
December 21, 2023

Clean, great layout, dining in not bad for a fast food restaurant.

Local Guide
December 21, 2023

Average fried chicken with lot of oil ,spicy option tastes bland and undercooked fries all the time. Food

★★★★★
Local Guide
December 21, 2023

Fast friendly service, food was fresh and tasty

★★★★
December 21, 2022

I love this location it is close to us and we come to this place once or twice a month for a change. Most of the time their chicken and fries are so fresh so we enjoy coming here but mind you some times it also happened that their fried chicken wasnt fresh kind like just reheated but not juicy all dry and fries not as crispy and dry as well. Im giving 4 stars because if we cant come we place an order and on the order I specifically mention a breast and even pay more for it ( my husband only eat white meat ) but no breasts were included, it happened twice in the past.

★★★★★
Local Guide
December 21, 2022

Good customer service

★★★★
December 21, 2022

Great staff, always fresh and hot

★★★★★
Local Guide
December 21, 2022

Best Popeyes service and quality Ive experienced

★★★★★
Local Guide
December 21, 2022

The food was excellent and the service was good.

★★★★
Local Guide
December 21, 2022

Fast, clean, tasty

December 21, 2022

Slow Service!

December 21, 2022

Went into this location to sit and eat soon as we entered we where met with blast of hot air it felt like we where in the caribbean / So hot its amazing the staff are still standing / it felt like it was over 100 degrees / I asked the worker why no A / C. They said its been like this one wk now as everytime they call Boss / Owner they say there coming but never shows up / To me it looks like this boss / owner doesnt value there customers or there workers So we went to jolli bee sat inside a nicer cooler place to eat / No more popeyes /

★★★★★
December 21, 2022

Good

December 21, 2022

The worst customer service ever. They dont even know what customer service means. I just got home with my order and they did not put the sauce for the tenders. I called to tell them that and the most rude and impolite man picked up the phone, I was not even finished and he cut me off saying dont call us, call the customer service and he hung up on me. Seriously, we pay them so they disrespect us!!!. I am never going there again and I am telling all my friend in the area to do the same. The management needs to teach them manner on how to interact with customers.

★★★★★
Local Guide
December 21, 2022

Love it

★★★
December 21, 2022

Always too busy

December 21, 2022

Got served Raw Tenders Old Biscuit this gotta be the worst poppeys location ever like how do you mess up tenders seriously fire the cook can t even make tenders properly

Local Guide
December 21, 2022

Stale coke, stale chicken, good biscuit but unclean location

★★★
Local Guide
December 21, 2022

Chicken was nice

December 21, 2022

Ordered family deal from the coupon I had. They said I have to wait 15 minutes so I was expecting to get fresh batch of chickens but instead I got dried to the bones pieces! They gave me the ones that are sitting outside for a long time then refried it. Never ever coming back to this branch.

December 21, 2022

Ordered today and I got the most disappointing & disgusting sandwich of my life.. Popeyes is not doing so well with new locations, poor customer service, keep messing up with orders, just worse day by day.. That lettuce should not be on my sandwich Already had bad experience with Wilson/Bathurst location This location is also black listed ..

December 21, 2022

Their deals sell out by 6 pm unfortunately

December 21, 2022

I Ordered 12 pcs chicken from Ubereats and most of the chicken i got was all legs. Like seriously! How could this be acceptable!!!

December 21, 2022

I bought chicken with fries but I couldnt bite twice...didnt look fresh either and it tasted sour. Im really disappointed. I dont think I will buy popeyes soon.

★★★★★
Local Guide
December 21, 2022

Always a great meal. Food fresh and tasty. The staff are VERY sweet and friendly. They recognize us and remember our order. I complimented them on their courteous service and they answered we never know what the other person may be going through, the least we can do is bring them some positivity Thank you for being so lovey and for being here for this much needed treat, guys!

★★★★★
December 21, 2022

Amazing food and customer service