Tim Hortons in North York
6464 Yonge St, North York, ON M2M 3X4, Canada
About
Located at 6464 Yonge St, North York, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
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This branch is only take-out , but you may enjoy the food court, The staff are always polite and have smiles.
There is a girl named M.M she worked in cashier and she is very rude and impolite . I asked her that this donut is with chocolate and she was like You can read from the bottom and she gave me wrong coffee and she was very rude and when i told her You should be more polite she laughed and she said ok ok .. That was the worst experience that i have ever had in timy’s.
Ordered toasted bagel with extra butter, an apple juice and 2 egg bites. Apple juice was warm, Bagel was cold, and with no extra butter. Egg bites came in a soup bowl, but tasted "okay". This order took nearly 10 minutes to process, they served at least 15 people before I got my food.
For most of us, Tim Hortons is such a nostalgic place, but today, a girl working there (her name was written as “Em.Em” on her badge) absolutely ruined the rest of my day with her unprofessional and rude behavior. I had initially ordered an Oreo Iced Capp online. When I arrived, she told me they didn’t have it. I wasn’t happy, but I’m not the type to make trouble. So, I chose the Nutella Iced Capp instead. But guess what? She made me a Bailey’s Iced Capp instead—something I hate and would never order—filled with artificial hazelnut syrup! I tasted it and immediately realized something was wrong. I went back and told her, “Hey, I’m not stupid. This is not Nutella.” She refused to accept this and said, “We don’t have Nutella either, so I can’t make you another one!” Seriously? Did they run out of Nutella in five minutes? No, she lied from the beginning. Instead of being honest and telling me they didn’t have Nutella, she made something completely different and tried to pass it off as Nutella.I asked for a refund because that was not what I wanted to eat! But she said we can not issue the refund while the head office team member told me they could! When I confronted her, she told me to stop arguing and to call the head office instead. The store was busy, so I waited while she looked for the head office number. At first, I thought she was being helpful, but no! She gave me the phone number for another Tim Hortons location instead of the actual head office number! This made me furious. I called the number, and someone—maybe her friend or colleague—answered and said, “Oh, I don’t have any order from you,” and hung up on me! What?? I ended up searching for the head office number myself and reported the issue. This entire experience was so frustrating. A little honesty and professionalism could have saved so much trouble, but instead, I was met with lies and disrespect.
Ordered a take-12, asked for 6 med cups instead of 10 small. Staff responded promptly for the request. The wait time is acceptable. 🙂
The staff is amazing and gives good advice for a person like me with lactose intolerance and cannot take up too much caffeine, the only down side is in the food court, need to stand to wait for food but everything else is perfect, one of the best Tim Horton spot 💪🏻👍🏻
I visited on Saturday morning. The service was accurate, friendly, and fast. I was satisfied with everything, but I do not recommend the hash browns. They were greasy, not crispy, and seemed lifeless, as if they were made yesterday. I ate them right away in the food court inside the mall.
I picked up a coffee here in the morning and the service was pretty good. There is usually a line up as its a pretty popular location for coffee pick up. This location is within the mall and there is pretty much plenty of free parkong outside. The coffee was freshly brewed and nice. The staff was pretty nice and fast and I had a great experience. There is also plenty of space inside to sit and enjoy if you need.
Waited over 10 minutes for 1 small coffee. Youre located in a mall, place more people to work for efficiency.
Always pleasant and friendly service from all the servers. They always strive to go above and beyond!
Every time come here lots of lines and its because the coffee is great however sometimes they are out of timbits.
I ordered an ice cap with chocolate milk and no whip cream. The woman working there freaked out on me for no reason. Saying why do you say no whip cream? It doesnt come with it. Extremely rude! I will never go to this location again.
I dont get any special pleasure from going to these branches, everything happens quickly and industrially. You dont get any pleasure except to eat the coffee you ordered or take it and go out.
It as good as usual....I like the vibe.
There was a long line up when I visited today. I decided to order through my mobile app for a quicker pick up. I waited there for at least 10 minutes, I even asked to make sure that they are taking mobile order. I then step up again and asked only to find out that my order was already ready over the counter but no one called the order number or name! With the amount of time I waited I could have already gotten my coffee from the line up. The girl was rude, didn t even apologize when she knew exactly how much time I have wasted there. Terrible management and lack of organization.
The manager use Philippino to insult the customer. The customer use English to make an order for a soup and no other things. She keeps repeating and others. The man said no for few times. After that she said here is the English speaking country.
The coffee serves cold
Rude and unpleasant staffs. I asked for a simple accommodation and its one I have always asked at other Tim Hortons locations and they have always been able to accommodate. But the staff here just straight up rejected me. I dont come to this location often and I will certainly not be back. Do you get a bonus for being unpleasant with your customers?
Horrible service. Very slow. They ignored me and took other customers when I had told them I had payed and I m here again to pick up my order. Overall always slow and rude with customers
Poor Customer Service, Very Rude unfortunately.
The guy working there is disrespectful and rude. Has done it several times!
I was at the mall Sunday may 21/2023 so I went to Tim Hortons for a cup of tea and I asked for tea bag on a side ,he got my tea and when I saw tea bag is not the tea bag with a package I asked him if he could give me that tea bag he said they dont have nit and I asked nicely if he could give me a black coffee instate ,,,he didnt like it and start talking Filipino and grumbling to his cow worker ,,,, I didnt like it
I got an English muffin sandwich (July 2023) and halfway through it I noticed one of the sides of the muffin was moldy. Service was also not great.
Worse customer service. The new staff knows nothing. Wasted my 20 minutes and they couldn t figure out the promotion i had in my app. I work in the mall and its very unfortunate that i have to go to them. Zero customer service. Just don t put the people in front if they are not trained well
Food and drinks are generally good, but the staff are so unbelievably rude. If you have a special order like no mayo or no cheese they consistently get it wrong and act rude if you ask them to make sure or redo it when they get it wrong. Some people have allergies or dietary restrictions and there is a clear lack of concern and compassion towards customers with special food needs. Tim Hortons is also not very transparent about ingredients, which makes it difficult to watch out for allergens and special diets. There is one girl, a young lady who is always very friendly and polite and she is always very kind to me, but the rest of the staff are rude, inattentive, and openly disrespectful. Today I placed a mobile order and I tried to redeem my points for an item, but for whatever reason, it was not added to my order. When I tried to ask about the item I was treated with hostility and was not given any room to speak. Additionally, members of the team are not properly wearing hair nets and masks, which concerns me. I understand that food service is difficult, but the idea that customers should put up with this kind of behaviour is frankly ridiculous and unacceptable.
1. Today I ordered a four cheese, the staff proceeded the receipt written heated , then told me it s still warm and doesn t need to be heated, and she let me feel it buy my feeling is it s cold but still no heating even though the receipt says heated. 2. Many times I encountered staff laugh loudly using their own language if the customer speaks the same language as them, and sometimes they have a long and loud small talk in their own language keeping the next customers waiting. Very unprofessional behaviors I wish there s a McDonald s nearby.
Coffee time
The Time isn t accurate they don t open until 8:20am
The people working there are rude, don t listen to the order is been place and when Zi got my breakfast order was old, sausage snd cheese were dry and overcook, English muffins was dry and discussing and I got a large coffee instead of small. Terrible service coffee cup don t have a sleeve if anybody burn their hands they can get hurt badly. Manager should be around more often to supervise employees, it s not just about making money but making customers happy. RN
I have a very bad experience today Jun 2022 because of the manager of this location ,I was almost 25 min staying in the line to get single coffee and when she is trying to help me I said how come u are short staff and many people staying for a long time at the line? she started to argue with a very rude attitude and a loud voice said I m manager of here and u can see we are 2 people and I can t do anything . I got very disappointed of her voice and the way she was talking then I said thank u for ur good customer services and ur politeness well if u can t do anything then talk to someone under charge of this location maybe she/he can do something with respect to there client.
terrible quality service, bad.
My food was cold and bland, I couldnt even bite into it. They didnt even give me a bag!!!!
Poor customer service very slow, Also I had a toe nail in my wrap
This was really bad, I went with my friend group and they started whispering about us. It made us feel bullied. And they overcharged our food. :( #godsaveourpoorworld
Worst BLT ever. 1 piece of lettuce, 2 halves of 1 thin slice of a tomato.
I came to the store late afternoon after a long shift at work. Ordered a farmers wrap and it was half the size as it should ve been at all other locations? didn t even come in the cardboard red sleeve (it was wrapped in a parchment paper instead?) and had only half a hash brown. If they don t have the proper ingredients to serve breakfast items at 2pm then they should advise the customers instead of deceiving them of half a meal, then proceeding to charge full price. Service was also very slow for a quiet Saturday afternoon. I am extremely disappointed at this location and do not plan on returning.
I ordered but all add my order was wrong
Giving order is great, receiving your sandwich or bagel is a pain, I ordered two bagels with cream cheese and butter, no butter and the sandwich station lady had so much attitude when I return it back. Not happy with there services.
KUDOS to ate APRIL (not sure on her last name) she and her team delivered my order on time and really helpful. ( 4dozens of donut and 2 dozens muffins plus 5 container of coffee) really patience on what ever struggle that we faced that day (May 5 , 2021 - 2-20pm) just to deliver it for MBC Thornhills small event. Thank you Guys!! appreciate your kindness and flexibility.
Good
Awful service...
Love the sandwiches prices good. Great for quick meal
Slow service
Good and quick service. Employees are great.
I love to buy coffee there delicious tasting
Gross.I got a strawberry creamy chill with a hair this how they serve.
I like this Tim Hortons. Its always clean and staffs are friendly.
I went with my friend a few days ago the cashiers were nice and it wasn t so crowded but they took very long although that doesn t bother me but maybe order takeout on this place if your in a hurry (not much to say about this cafe it was regular)
Great staff. Ensure the safety of public during covid times. Service is top notch. Coffee is always fresh.
Long line ups and coffee very strong
Coffee was good but egg and cheese sandwich was cold and bland
Yummy
Good
Yaaassss
Long line ups, and staff are unfriendly, and generally rude. Typically difficult to understand, what they are saying. Rarely a positive experience. I prefer going to other independent donut stores, as they actually smile.
It is like all the other Tim Hortons. The food is not bad. I like their frozen drinks and hot teas. This is located in the north west side of the mall before the food court. Wheel chair accessible.
Very bad in coffee taste. It is like hit water only.
At the north entrance to the Mall adjacent to the Canadian Tire Store entrance facing Steeles Avenue West. Busy entrance to the Mall which connects directly to the Malls food court. This is convenient as seating for this Timmys is only to be found in the entrance hallway and it is shared by a number of stores and food establishments including a bakery, and a Filipino restaurant which together with Tim Hortons create a lot of traffic. Nevertheless the food court is adjacent to provide seating for any excess customers who cannot find a place to sit nearby. In the other hallway connecting the food court to the rest of the Mall there is a large washroom facility which offers men/women, disabled and family options. The food court and hallways leading to it provide great people watching opportunities highlighted by the young, teens, students, singles, families and seniors representing a variety of ethnic groups all enjoying this space and its eating facilities together.
They mixed up my order, then failed to correct it.
Tim Hortons!
Loved it
Long wait times, staff talking in their language and poor to fair rating on customer service.
Ok but disappointed at times
Staff always work diligently.
I love coffee
Its Tim Hortons.
A little bit slow in their service.
Always have the freshly brewed coffee and the service is quick
This one is a busy place. Its one of the to go style. Its right at a mall entrance. There are a few tables and chairs in the mall hallway. Service is fast and friendly. All their cash registers are working. Its a good spot to grab a satisfying snack
Well known chain,best coffee,nice meals
Freshly brewed coffee always hot
Line stayed 5 deep for the hour I sat near. 1 server, 1 person wasting time. Sad! I do not like lines when someone could help... Like at banks
Best coffee
Thank you Lloyd! The service was impeccable !
Poor customer service very slow!!
Not very friendly staff...
This branch is horrible, avoid if you can. staff are rude and think they do you a favor or give you free stuff (which obviously they dont and not expected) they talk in their language when they screw up and make customer feel uncomfortable. They dont hesitate to argue with you if you complain, so save your self headache and walk across the street and get what you deserve .... I wont Go back here.
donuts harder then a rock. disgusting.
There are two Tim Hortons at this mall. This is new and is inside the mall. The other one is outside by the beer store facing Yonge St.
Terrible service. The girls are rude and aggressive, rushing me and my 3 daughters . .. Not happy :( . They messed up our order and we had to stand in line again
Terrible service. I am so disappointed with the staffs. They are so rude, and not paying attention what we are asking for. I will never come back.
coffee shop
Awful. Going downhill
always the best.
Steak sandwich was lousy, cheese was not melted, was cold as compared to other T.h.
Unfriendly waiting too long
Good and fast customer service. No complain
Great place to go for a tea or coffee the prices are very reasonable to get something to eat. This is inside the mall always a line up and very busy nice place.
Best coffees
Like any Tim hortons
As usual, Tims is always good
Over by entrance 2 of Cedarpoint Mall (closest to the food court) Long line but moves normally for a Timmy s lol Boston cream are always fresh and the Decaf was hot Please click like if you found this helpful. Cheers!!
Bad. My hot chocolate was too diluted not tasty at all. Too bad
