Tim Hortons in North York

309 Finch Ave W Ste C, North York, ON M2R 1N2, Canada

★★★★☆
(789 reviews)
Categories: Coffee shop Bakery Breakfast restaurant Cafe Donut shop Fast food restaurant

About

Located at 309 Finch Ave West, North York, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.

Website
locations.timhortons.ca
Address
309 Finch Ave W Ste C, North York, ON M2R 1N2, Canada
Plus Code
QHF5+53 North York, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
Takeaway Dine-in Delivery
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Prepared foods Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Catering Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.7
★★★★☆
789 reviews

Most Mentioned

donuts (19) washroom (9) drive thru (8) training (7) cashier (7) bagel (7) bacon (6) vanilla (6) DJ (5) wrap (5)
5 stars
349
4 stars
176
3 stars
92
2 stars
41
1 stars
131
★★★★★
November 16, 2024

Ordered food for my whole family of 6 with drinks for lunch and was able to feed them for under $50. Such great value

★★★★★
November 9, 2024

Staff is very friendly and well mannered. I'm in here every day. I get helped the most by DJ and Shruti they give quality service in a timely fashion and its always nice to see them when i come in. Most of the time they already know what I want before I even say hello.

★★★★★
November 6, 2024

I am regular customer here. They have Friendly staff and good customer service. Girls(Shruti and kamalpreet) are very polite and humble and always welcoming with smile.

★★★★★
November 2, 2024

Recently, the taste and quality of Tim Hortons coffee has declined almost everywhere in Toronto, But this branch with Bhiava and his night shift team is great, their coffee's size of cream and sugar are optimum and delicious, Im driving here for 6 7 8km sometimes..

★★
October 5, 2024

This Tim Hortons has plenty of parking although the interior space is not. It has charging stations for the customers to plug in their devices. The service is ok. My main concern is the washroom. As u can see from the images, its dirty and filthy. The toilet bowl is wiggling and falling off. The garbage bin is pretty old and falling apart. There should be a standard for a clean washroom to use by customers. Calling Tim Hortons Franchisor. Check this location...

★★★★★
August 30, 2024

I've been visiting the Tim Hortons at Bathurst and Finch regularly and have consistently had positive experiences. The staff is friendly, the service is quick, and the coffee is always fresh. It's a reliable spot for a quick bite or a coffee on the go. Keep up the good work!

August 16, 2024

I will never go to this location again! It is the WORST!!! The service was HORRIBLE! If I could have given ZERO STARS, that’s exactly what this location would get! I waited forever for my order. Other customers waited forever for their order! The staff was not considerate that it was rush hour. Let’s mention food preparation that was not properly prepared as they ran out of one of the top selling breakfast items, eggs- which one of the egg sandwiches I ordered had eggshell in. While waiting, I then noticed another worker was not wearing her hairnet. Just HORRIBLE!!! This location needs better and more considerate staff that understands Excellent Customer Service and Tim Hortons’ system of operation.

May 7, 2024

The worst Tim Hortons I've ever seen. I was the third in line and waited 15 minutes. Six workers like sleepy flies. The line starts outside. Why do you hire people who don't want to work. I never got to order and I was late for work. There's a similar restaurant across the street with the same problems. Train your workers

★★
Local Guide
December 23, 2024

This is a busy place. Despite the double doors, it feels very cold. The fonts were not fresh (around 2 - 2:30P), and the washroom was a disaster. It is filthy. It accommodates only one person, which is not enough given the amount of people that stop by. The sink was black, it could use some renovation.

★★★★★
Local Guide
December 17, 2024

Great coffee and great staff work there, too

December 16, 2024

extremely bad customer service fails to accomodate reasonable customer order,do not recommend

★★★★★
December 16, 2024

Excellent service

★★★★★
Local Guide
November 23, 2024

Good service but the 4 cheses twist was not fresh at all and had a weird taste. It was purchased via drive through so I did not wanted to go back to complain about the quality of the pastry.

★★★★★
November 23, 2024

alona and dj are the best.

★★★★★
November 23, 2024

Very good food and good service from Kamalpreet, Shruti and dj

★★★★★
November 23, 2024

Shruti, DJ and Kamalpreet were very kind and helpful.

★★★★★
November 23, 2024

A cozy atmosphere and exceptional service by DJ, Kamal and Shruti. I always vist here, they are always cheerful and serves my coffee fresh. A must-visit spot!

★★★★★
November 23, 2024

Actually caring staff, Krishna and Shrutty were really patient with me to do my order and they gave me their new pizza really fresh and delicious

★★★★★
November 23, 2024

They work very well, very quickly and always help especially Kamal and Shuti

★★★★★
November 23, 2024

Nice guest service from Dhairya and Alona. Thank you guys.

★★★★★
November 23, 2024

I am regular customer and here and shruti and kamal are very nice to me. And this tim horton has a good employees. Thank you to make my day beautiful everyday. Food

★★★★★
November 23, 2024

Billo bagge billeyaan da ki karengi bagge bagge billeyaan da ki karengi Vegetarian options: Hashbrowns are best Food : 5/5 |

★★★★★
Local Guide
November 23, 2024

Vegetarian options: Veggie bowls and wraps Dietary restrictions: They have almond and oat milk Kid-friendliness: Absolutely. Wheelchair accessibility: Yes

Local Guide
October 23, 2024

Terrible service by the staffs. The girls who work the PM shift does not know how to treat customers right. Does not greet, does not smile and does not even say a thank you. She runs the place like she is a dictator.

October 23, 2024

The staff was really rude. The girls in the kitchen looked at my face and started laughing, which felt unprofessional. It seems like they don t treat this seriously as a job. I had to repeat my order three times, and they still didn t get it right.

Local Guide
October 23, 2024

Got their special box and it had 6 day old donuts.

★★★★★
Local Guide
September 23, 2024

Friendly atmosphere

Local Guide
September 23, 2024

Very busy store with only 3 staff visible. Only 1 serving. After 15 minutes the line hadnt moved so I left. Service

★★★★
Local Guide
September 23, 2024

Good coffee classic doughnuts and other food. Hey what can i say? Its timmys. Their chili is good too. Oh and try the sour cream blueberry doughnuts

★★★★★
September 23, 2024

Its been 2 years i am a regular customer at this location Dhairya is the best and hard worker this location is very busy but always serving very fast

★★★★★
Local Guide
September 23, 2024

Good

★★★★
Local Guide
August 23, 2024

I like the donut

★★★★
Local Guide
August 23, 2024

Nice place with fast service.

August 23, 2024

Absolutely incompetent personnel. Lowest level if service. Misplaced order, I spent two times longer waiting for the order. Stuff hardly speaks English. Awful.

★★
Local Guide
August 23, 2024

Flies everywhere place should be shut down.

August 23, 2024

The employees are the worst I ve ever encountered so far. Shruti was THE WORST. She gave attitude and nasty looks additionally being extremely rude. I don t understand why you would hire someone who cannot follow simple customer service criteria. Such a disappointment.

August 23, 2024

young brown girl Aug, 2nd 2024 afternoon shift. the girl was rude. forgot my order and made sure i saw her role her eyes. when she finally got my order, she put it the furthest away from me and walked away. i am not exactly a regular and i think i only seen her once before. i can only imagine that she treats everyone like this. she also made the older workers do her job, my order. was really awkward and weird to be in that situation.

August 23, 2024

I just ordered earlier around 6:30 pm iced coffee and I always get iced coffee extra cream extra cane syrup but i got regurlar iced coffee and have a lot of coffee granules at the bottom and floating in my iced coffee

August 23, 2024

The staff is too rude. I ordered two French Vanilla and it was like garbage. Worst first coffee ever in Canada till the date. They also didn t allow to use the restroom. But thanks to the gas station next door that I use theirs. Food

★★★★★
August 23, 2024

One of the best Double Double in Town, everything else is also good

★★★
July 23, 2024

ordering a bagel with cream cheese is a gamble as you would get a lot of cream cheese or barley any

★★★★
Local Guide
July 23, 2024

What do we do without Timmy!

★★
July 23, 2024

The cashier served me and the other customers very reluctantly, but she also did not pay attention to the orders I made and gave me 2 extra coffees, very bad service (the food has not been changed for at least three days and tastes very bad. evil)

Local Guide
July 23, 2024

The location was open but there was no washroom access. Also no signs saying the washrooms were unavailable. After waiting some time for the washroom to become vacant I asked an employee who told me the washrooms were both locked because they were broken.

June 23, 2024

Worst night staff, kick them out n the manager too

Local Guide
June 23, 2024

The apple fritter was rock had at 8am in the morning. Seems like they keep the donuts longer than 8/hrs. If that was someone s first tim donut they would ever return. Avoid this location serving stale donuts. Don t serve customers stale donuts!!! It s a waste of the customers money cause u don t want to throw it away. Quick service though but if the food is not edible it defeats the purpose of buying food. Parking: Finch and Bathurst has approx 4 spots

June 23, 2024

While cleaning they are brooming dust right towards customer. It is very disrespectful.

Local Guide
June 23, 2024

One of the strongest point in any businesses is the staff professionalism/service which this branch clearly lacks. As I have mentioned before, everybody has bad days and it is not everyday you can offer your smile to everybody. But never once did I ever see the staff smiling or showing a welcoming disposition to anybody. In fact you can clearly see and hear that they are NOT happy to serve. There are a lot of times they would even say something mean under their breaths. The food choices are not that good so at least they should offer a nice customer service.

June 23, 2024

Unless you want to wait 30 minutes and more for your food, dont come here. I ordered potato wedges and the worker said 5 minutes and itll be ready I had no problem with that, except for the fact nobody was in the store and they took 30 minutes just to give it to me. It was already prepared so I dont know why they took half an hour. The workers are nice except one guy.

June 23, 2024

Washroom is not available for customers! Bad management!

★★★★★
Local Guide
June 23, 2024

Perfect

Local Guide
May 23, 2024

When we placed our order at 4:54 on April 25th, the manner in which it was delivered proved somewhat vexatious, as it was challenging to discern our name clearly. Additionally, the demeanor with which the attendant regarded us upon receiving our order was perturbing.

★★★★
Local Guide
May 23, 2024

The cashier here are not kind and mess up the orders frequently. Also, the pastry offer is not as varied as other Tims.

★★★★
Local Guide
May 23, 2024

They could have been more friendly and faster preparing our meal.

★★★★
Local Guide
May 23, 2024

Too busy with students hanging around at lunchtime.

May 23, 2024

They don t know how to talk with customer and i bought a ice white mocha somtihng was spoiled inside it i told them but they are not even carried.

Local Guide
May 23, 2024

Washroom was disgusting

★★★
May 23, 2024

I met some brain dead people

★★★★★
Local Guide
April 23, 2024

The most common problem is that the washrooms are closed at night.

Local Guide
April 23, 2024

Who the hire these people? Customer service is deaddddddd Veryy rude stafff Will never come to this store! Food : 1/5 |

April 23, 2024

Imagine ordering from here and a female employee at cash doesn t exchange one word with you, no hi no what would you like to order no your total is bruh that s crazy

★★★
Local Guide
April 23, 2024

Coffee and doughnuts is good but I think they should pay more attention to keeping the washrooms cleaner.

★★★★★
Local Guide
April 23, 2024

Great food and service.

★★★
April 23, 2024

Cap machine was broken. No complaints about the service though.

★★★★★
Local Guide
March 23, 2024

I go here after my Dollarama shopping. It is bigger than the gas station store as they offer more variety. I use the kiosk now since I have a gift card Ill keep coming! (Although there was a drunk guy once. Creepy.)

★★★★★
March 23, 2024

My favorite place

★★★★★
February 23, 2024

THANKS TO ODYSSEY FOR HIS CHANNEL AND THE BEST TOKEN @grimace

★★★★★
Local Guide
February 23, 2024

they work hard

★★★★★
February 23, 2024

Good Dietary restrictions: More options for Dietary

★★
February 23, 2024

I ordered only a black yuzu drink by kiosk, and had to wait for 30 mins to get my thing. Even worse part was I told my situation to them and asked them if I could possiply get my drink faster but they just said order was missing. One of the workers made it fast, and said sorry to me but other worker s attitude was so rude that she told me as if it wasn t their fault. Even if my order wasn t received, my name showed in progress on the screen and I even waited for 30 mins. But no apologies? The drink tastes good, but poor experience.

★★★
Local Guide
February 23, 2024

Busy shop...hard working crew that day... put someone in a constant cleaning mood, people is messy and dont care much to keep the place clean, is a real busy corner.

Local Guide
February 23, 2024

Imagine walking into the bathroom, doing your thing, only to realise there is no toilet paper? Fun right? According to Pal a Tim Hortons employee - he cannot check every 10 minutes. He says that the regular procedure is to tell staff when paper is done, and only then they change it out. Public opinion: would you want to be in a situation like this as a customer of Tim Hortons?

★★★★
Local Guide
January 23, 2024

Service was very slow, honestly waited in line for 6 minutes with only one person ordering. Also very little product choices. This must be a head office directive, because, in this area after 8pm your choices are very limited. Happy to say the service was a little better this evening. Selection still poor. Happy to say that today was a good experience at this location. This evening happy to say had another good experience at this location.

January 23, 2024

There is no point of writing open 24 hours if you have nothing to eat after 11pm

★★
January 23, 2024

If I had not called out the guy who took my order or took the order behind the till and took cash using his gloves and then went straight to make my wrap with the same gloves he would not have changed his gloves. First of all, mishandling food prep would most likely cost you in the future and second of all, lack of sanitation and poor hygiene and lastly, GROSS.

★★★
Local Guide
January 23, 2024

Its Tims for crying out loud! Theyre all the same, mediocre at best. Coffee is hot but tastes like dog dung.

December 23, 2023

check ur milk and cream its been 5 weeks i told this location. uptil now nothing has been done.

★★★★★
Local Guide
December 23, 2023

Food was warm and waa made fast. Lots of room to sit down. I will definitely be back! Parking: Was a lot of space to park.

★★★★★
Local Guide
December 23, 2023

Great coffee and doughnuts. Quick service with kind staff

★★★
Local Guide
December 23, 2023

The person attending was courteous but seemed very distracted and had me wait while she filled. Another order rather than filling my order before moving on. This habit of taking donuts like a Boston cream and cramming them into a paper bag so that by the time you get where youre going which could be even just a table in the shop, the icing is completely stick to the inside of the paper bag and nothing left on the actual bag is really ridiculous. Waste of money for me. Cant you come up with a better solution? I was also dying for a coffee but everytime Ive gotten any type of hot or iced coffee at this location, it has been insrinkable and I end up tossing it. So 3 stars was me being nice.

Local Guide
December 23, 2023

No washroom access.

★★★★★
Local Guide
December 23, 2023

Visiting this place for more than 10 years. Everything is good, just need to pay more attention to cleanliness.

★★★
Local Guide
December 23, 2023

always busy

December 23, 2023

Date of Review: November 27 2021 I ordered the cream of broccoli soup via SkiptheDishes on Nov 27 and the broccoli felt & tasted like I was chewing through paper. I ate most of it because of hunger, but I wont be ordering again. The only drinks and foods worth it from them via delivery is the bacon cheese melt, ice capps, choc dip donut & muffins. Their food quality has gone down since the start of the 2020.

★★★★★
Local Guide
December 23, 2023

If youre in need of a caffeine fix or a quick breakfast on the go, Tim Hortons is the place to be! Every time I visit Tim Hortons, Im impressed by how consistent the food and drinks are. Whether Im grabbing a classic breakfast sandwich or trying a new seasonal treat, I know Im in for a tasty meal. The coffee is always fresh and brewed to perfection, and the Timbits (tiny donuts) are just the right size for a sweet snack.

Local Guide
December 23, 2023

When you ask for NO EGG AND UR ALLERGIC TO EGG!!!!!!!

★★★★★
December 23, 2023

Go place for fast and good breakfast! Nice personal and always on time cooking.

★★
Local Guide
December 23, 2023

This place is smartly managed to keep people who like to use their laptop out of this coffee house bye providing Internet, but no power plug.

Local Guide
December 23, 2023

Washroom is really dirty. No hand soap and the toilet flush not working.

★★★
Local Guide
December 23, 2023

Nice size Timmy, but the staff tend to be slower. When served they are polite and friendly.

Local Guide
December 23, 2023

The washroom is not there for customer

★★★★★
December 23, 2023

Best staff ever , highly cooperative, all things are on time , taste is crazy

★★★★★
Local Guide
December 23, 2023

Absolutely delicious Iced Capp with a vanilla dip donut Parking: Quite a few spots in this minimall Food : 5/5 |

Local Guide
December 23, 2023

There is no drive thru

★★★★★
December 23, 2023

A real shout out to the whole team of this branch as I have never witnessed such level of hospitality before. I dont think theres any other restaurant that can surpass it in terms of Food quality. Its BEST. I usually order breakfast items (wrap and capuccino) every weekend from here and let me tell you, both these things are perfect. Sometimes, I call to make some changes in the order too which they do even while being so busy. Thank you guys for making my weekends mornings special:))))

December 23, 2023

Says they open 24 hrs. Came in at 2:30 to get coffee only to be told they will only be taking orders in 30 mins due to maintenance service. No notice posted.

Local Guide
December 23, 2023

I ask for an x-large dark rost coffee, two cream, and one syrope shot. I trusted and did not check the coffee at the restaurant. Only inside a bus, I sip coffee and tasted bad. When I opened the cup, I was shocked to see the coffee spoiled by spoiled cream or syrope. I had to throw it into garbage. I learnt againt that Tim Hortons cannot be trusted at all. You have to watch how they prepare drinks and food and check them at the desk before leaving the restaurant. Otherwise, you gonna waste your money and threw food in the garbage

★★★
December 23, 2023

Self-service displays are not working after lunch. When working its impossible to scan QR from the Tim Hortons app. Food choice is strange, but it has a good quality. I found for myself only bagels, ham melt (which is missing almost every time), chicken sandwich and donuts. Its sometimes hard to choose. Service people are friendly and hospitable, but the service itself is not understandable for me. They keep give you drinks separately from the food, so they will call you 2-3 times per order, so you need to wait or stand up several times. They dont call you by name, they shout a sandwich name instead, so you need to guess if its your order. Its relatably messy, loud and tight inside, I also heard that washroom is not working. Sometimes it takes a lot of time to wait for one bagel in the morning. Vanilla Dip donut is amazing.

December 23, 2023

Never got my coffee right. They only put tons of sugar .

★★★★★
December 23, 2023

Very nice waitress.

★★★
Local Guide
December 23, 2023

A bit dirty.

★★★★★
December 23, 2023

Nice staff clean restaurant

★★★★★
December 23, 2023

i love it

★★★★★
December 23, 2023

Burrrrraaah!!!! It s is a very good place to have fun and chill

★★★★★
December 23, 2023

Wow

★★★★★
December 23, 2023

Dholida dhol de wagad maro high levichee

★★★★★
December 23, 2023

Hello ji

★★★★★
Local Guide
December 23, 2023

I ordered a French vanilla and hot chocolate and they gaved me the beverages in no time. It was so amazing that it had satisfied my entire craving for something sweet, hot and delicious!!! Love the service and food

★★★★★
December 23, 2023

I ordered Boston cream, timbits, chocolate creamy chill and fruit explosion muffin. The food was finger licking fabulous. The service was great and a very friendly staff. Loved it!!

★★★★★
December 23, 2023

Fabulous service and excellent staff

★★★★★
December 23, 2023

All india staff are rude and no hygene!

December 23, 2023

I usually like this place because it s close to home and everyone is usually nice. I ve lived in this area for 12 years now and almost never a bad experience. Until today. Shirt I was incredibly RUDE. I was ordering a simple order and she gave me attitude every bit of the way. If you don t take pride in your job then please go to something else. Don t be rude to people. Please get her fired. Thank you.

December 23, 2023

Theyll get your order wrong on purpose

Local Guide
December 23, 2023

Been attempting to order bowls here (I always come in late afternoon) and all of my three attempts have been unsuccessful. There s one specific staff there who just seems rude and she s somehow in charge of making the order. Now Idk if she just makes the choice when or when not to make or even prepare what s needed for bowls but it s just frustrating because they or she literally stops making the bowls available in the afternoon til the rest of the evening I guess. And this time I went she was at the cash and she didn t even apologize when she said no as I asked if there s any more bowls. She definitely needs to be observed by the management. Absolutely no customer service.

★★★★★
Local Guide
December 23, 2023

Very quick service

Local Guide
December 23, 2023

The order was not given correctly, instead of apologizing, he makes accusations, the service is zero, even 1 star is too much.

★★★★
Local Guide
December 23, 2023

Quite and nice place

Local Guide
December 23, 2023

Received a consistently burned bagel. Wondering why the quality isnt the same as other locations. Hoping for improvement.

★★★★
Local Guide
December 23, 2022

Poor Service

★★★★★
Local Guide
December 23, 2022

Very Good ambiance.

★★★★★
Local Guide
December 23, 2022

My favorite French vanilla and bagel I love it

Local Guide
December 23, 2022

Ordered a toasted croissant w/ cream cheese and bacon the croissant was cold and the cashier kept talking to girl next to her too tired and frustrated to complain

★★★★★
December 23, 2022

Actually picked up the phone lol. Nice customer service :)

Local Guide
December 23, 2022

Staff here always ignore your mobile order, so avoid using app to order anything here. They will leave your order to the last, waiting 20 minutes for a wrap. And people just ignore your request. I guess they just serve the people ordering at counter. Attitude is the worst Tim in the Toronto. Stuff have NO class at all!

★★★★★
Local Guide
December 23, 2022

Food and beverages always good. service is questionable at times as line ups tend to take to long to clear

December 23, 2022

Worst experience. I ordered a steepe tea but it was very cold. It looks like expired tea not the fresh one. The shelf life is 20 mints for steepe tea but it looks like for than 30 mints and not good in taste also. He don t even ask me to wait for fresh tea. I can happily wait. I never want to go back to this tim again. Please don t do this to other customers as we are paying for our products.

★★★★
Local Guide
December 23, 2022

Pros - I visit often since it is closeby to me - Good staff Cons - Most of the time, the products are out of shelf - Short staffed during peak hours

★★★★★
Local Guide
December 23, 2022

Better organized with more staff helped a lot. One person only last times I went was annoying.

★★★★★
Local Guide
December 23, 2022

Canadas best