Tim Hortons in North York

This is a busy place. Despite the double doors, it feels very cold. The fonts were not fresh (around 2 - 2:30P), and the washroom was a disaster. It is filthy. It accommodates only one person, which is not enough given the amount of people that stop by. The sink was black, it could use some renovation.

Great coffee and great staff work there, too

extremely bad customer service fails to accomodate reasonable customer order,do not recommend

Excellent service

Good service but the 4 cheses twist was not fresh at all and had a weird taste. It was purchased via drive through so I did not wanted to go back to complain about the quality of the pastry.

alona and dj are the best.

Very good food and good service from Kamalpreet, Shruti and dj

Shruti, DJ and Kamalpreet were very kind and helpful.

A cozy atmosphere and exceptional service by DJ, Kamal and Shruti. I always vist here, they are always cheerful and serves my coffee fresh. A must-visit spot!

Actually caring staff, Krishna and Shrutty were really patient with me to do my order and they gave me their new pizza really fresh and delicious

They work very well, very quickly and always help especially Kamal and Shuti

Nice guest service from Dhairya and Alona. Thank you guys.

I am regular customer and here and shruti and kamal are very nice to me. And this tim horton has a good employees. Thank you to make my day beautiful everyday. Food

Billo bagge billeyaan da ki karengi bagge bagge billeyaan da ki karengi Vegetarian options: Hashbrowns are best Food : 5/5 |

Vegetarian options: Veggie bowls and wraps Dietary restrictions: They have almond and oat milk Kid-friendliness: Absolutely. Wheelchair accessibility: Yes

Terrible service by the staffs. The girls who work the PM shift does not know how to treat customers right. Does not greet, does not smile and does not even say a thank you. She runs the place like she is a dictator.

The staff was really rude. The girls in the kitchen looked at my face and started laughing, which felt unprofessional. It seems like they don t treat this seriously as a job. I had to repeat my order three times, and they still didn t get it right.

Got their special box and it had 6 day old donuts.

Friendly atmosphere

Very busy store with only 3 staff visible. Only 1 serving. After 15 minutes the line hadnt moved so I left. Service

Good coffee classic doughnuts and other food. Hey what can i say? Its timmys. Their chili is good too. Oh and try the sour cream blueberry doughnuts

Its been 2 years i am a regular customer at this location Dhairya is the best and hard worker this location is very busy but always serving very fast

Good

I like the donut

Nice place with fast service.

Absolutely incompetent personnel. Lowest level if service. Misplaced order, I spent two times longer waiting for the order. Stuff hardly speaks English. Awful.

Flies everywhere place should be shut down.

The employees are the worst I ve ever encountered so far. Shruti was THE WORST. She gave attitude and nasty looks additionally being extremely rude. I don t understand why you would hire someone who cannot follow simple customer service criteria. Such a disappointment.

young brown girl Aug, 2nd 2024 afternoon shift. the girl was rude. forgot my order and made sure i saw her role her eyes. when she finally got my order, she put it the furthest away from me and walked away. i am not exactly a regular and i think i only seen her once before. i can only imagine that she treats everyone like this. she also made the older workers do her job, my order. was really awkward and weird to be in that situation.

I just ordered earlier around 6:30 pm iced coffee and I always get iced coffee extra cream extra cane syrup but i got regurlar iced coffee and have a lot of coffee granules at the bottom and floating in my iced coffee

The staff is too rude. I ordered two French Vanilla and it was like garbage. Worst first coffee ever in Canada till the date. They also didn t allow to use the restroom. But thanks to the gas station next door that I use theirs. Food

One of the best Double Double in Town, everything else is also good

ordering a bagel with cream cheese is a gamble as you would get a lot of cream cheese or barley any

What do we do without Timmy!

The cashier served me and the other customers very reluctantly, but she also did not pay attention to the orders I made and gave me 2 extra coffees, very bad service (the food has not been changed for at least three days and tastes very bad. evil)

The location was open but there was no washroom access. Also no signs saying the washrooms were unavailable. After waiting some time for the washroom to become vacant I asked an employee who told me the washrooms were both locked because they were broken.

Worst night staff, kick them out n the manager too

The apple fritter was rock had at 8am in the morning. Seems like they keep the donuts longer than 8/hrs. If that was someone s first tim donut they would ever return. Avoid this location serving stale donuts. Don t serve customers stale donuts!!! It s a waste of the customers money cause u don t want to throw it away. Quick service though but if the food is not edible it defeats the purpose of buying food. Parking: Finch and Bathurst has approx 4 spots

While cleaning they are brooming dust right towards customer. It is very disrespectful.

One of the strongest point in any businesses is the staff professionalism/service which this branch clearly lacks. As I have mentioned before, everybody has bad days and it is not everyday you can offer your smile to everybody. But never once did I ever see the staff smiling or showing a welcoming disposition to anybody. In fact you can clearly see and hear that they are NOT happy to serve. There are a lot of times they would even say something mean under their breaths. The food choices are not that good so at least they should offer a nice customer service.

Unless you want to wait 30 minutes and more for your food, dont come here. I ordered potato wedges and the worker said 5 minutes and itll be ready I had no problem with that, except for the fact nobody was in the store and they took 30 minutes just to give it to me. It was already prepared so I dont know why they took half an hour. The workers are nice except one guy.

Washroom is not available for customers! Bad management!

Perfect

When we placed our order at 4:54 on April 25th, the manner in which it was delivered proved somewhat vexatious, as it was challenging to discern our name clearly. Additionally, the demeanor with which the attendant regarded us upon receiving our order was perturbing.

The cashier here are not kind and mess up the orders frequently. Also, the pastry offer is not as varied as other Tims.

They could have been more friendly and faster preparing our meal.

Too busy with students hanging around at lunchtime.

They don t know how to talk with customer and i bought a ice white mocha somtihng was spoiled inside it i told them but they are not even carried.

Washroom was disgusting

I met some brain dead people

The most common problem is that the washrooms are closed at night.

Who the hire these people? Customer service is deaddddddd Veryy rude stafff Will never come to this store! Food : 1/5 |

Imagine ordering from here and a female employee at cash doesn t exchange one word with you, no hi no what would you like to order no your total is bruh that s crazy

Coffee and doughnuts is good but I think they should pay more attention to keeping the washrooms cleaner.

Great food and service.

Cap machine was broken. No complaints about the service though.

I go here after my Dollarama shopping. It is bigger than the gas station store as they offer more variety. I use the kiosk now since I have a gift card Ill keep coming! (Although there was a drunk guy once. Creepy.)

My favorite place

THANKS TO ODYSSEY FOR HIS CHANNEL AND THE BEST TOKEN @grimace

they work hard

Good Dietary restrictions: More options for Dietary

I ordered only a black yuzu drink by kiosk, and had to wait for 30 mins to get my thing. Even worse part was I told my situation to them and asked them if I could possiply get my drink faster but they just said order was missing. One of the workers made it fast, and said sorry to me but other worker s attitude was so rude that she told me as if it wasn t their fault. Even if my order wasn t received, my name showed in progress on the screen and I even waited for 30 mins. But no apologies? The drink tastes good, but poor experience.

Busy shop...hard working crew that day... put someone in a constant cleaning mood, people is messy and dont care much to keep the place clean, is a real busy corner.

Imagine walking into the bathroom, doing your thing, only to realise there is no toilet paper? Fun right? According to Pal a Tim Hortons employee - he cannot check every 10 minutes. He says that the regular procedure is to tell staff when paper is done, and only then they change it out. Public opinion: would you want to be in a situation like this as a customer of Tim Hortons?

Service was very slow, honestly waited in line for 6 minutes with only one person ordering. Also very little product choices. This must be a head office directive, because, in this area after 8pm your choices are very limited. Happy to say the service was a little better this evening. Selection still poor. Happy to say that today was a good experience at this location. This evening happy to say had another good experience at this location.

There is no point of writing open 24 hours if you have nothing to eat after 11pm

If I had not called out the guy who took my order or took the order behind the till and took cash using his gloves and then went straight to make my wrap with the same gloves he would not have changed his gloves. First of all, mishandling food prep would most likely cost you in the future and second of all, lack of sanitation and poor hygiene and lastly, GROSS.

Its Tims for crying out loud! Theyre all the same, mediocre at best. Coffee is hot but tastes like dog dung.

check ur milk and cream its been 5 weeks i told this location. uptil now nothing has been done.

Food was warm and waa made fast. Lots of room to sit down. I will definitely be back! Parking: Was a lot of space to park.

Great coffee and doughnuts. Quick service with kind staff

The person attending was courteous but seemed very distracted and had me wait while she filled. Another order rather than filling my order before moving on. This habit of taking donuts like a Boston cream and cramming them into a paper bag so that by the time you get where youre going which could be even just a table in the shop, the icing is completely stick to the inside of the paper bag and nothing left on the actual bag is really ridiculous. Waste of money for me. Cant you come up with a better solution? I was also dying for a coffee but everytime Ive gotten any type of hot or iced coffee at this location, it has been insrinkable and I end up tossing it. So 3 stars was me being nice.

No washroom access.

Visiting this place for more than 10 years. Everything is good, just need to pay more attention to cleanliness.

always busy

Date of Review: November 27 2021 I ordered the cream of broccoli soup via SkiptheDishes on Nov 27 and the broccoli felt & tasted like I was chewing through paper. I ate most of it because of hunger, but I wont be ordering again. The only drinks and foods worth it from them via delivery is the bacon cheese melt, ice capps, choc dip donut & muffins. Their food quality has gone down since the start of the 2020.

If youre in need of a caffeine fix or a quick breakfast on the go, Tim Hortons is the place to be! Every time I visit Tim Hortons, Im impressed by how consistent the food and drinks are. Whether Im grabbing a classic breakfast sandwich or trying a new seasonal treat, I know Im in for a tasty meal. The coffee is always fresh and brewed to perfection, and the Timbits (tiny donuts) are just the right size for a sweet snack.

When you ask for NO EGG AND UR ALLERGIC TO EGG!!!!!!!

Go place for fast and good breakfast! Nice personal and always on time cooking.

This place is smartly managed to keep people who like to use their laptop out of this coffee house bye providing Internet, but no power plug.

Washroom is really dirty. No hand soap and the toilet flush not working.

Nice size Timmy, but the staff tend to be slower. When served they are polite and friendly.

The washroom is not there for customer

Best staff ever , highly cooperative, all things are on time , taste is crazy

Absolutely delicious Iced Capp with a vanilla dip donut Parking: Quite a few spots in this minimall Food : 5/5 |

There is no drive thru

A real shout out to the whole team of this branch as I have never witnessed such level of hospitality before. I dont think theres any other restaurant that can surpass it in terms of Food quality. Its BEST. I usually order breakfast items (wrap and capuccino) every weekend from here and let me tell you, both these things are perfect. Sometimes, I call to make some changes in the order too which they do even while being so busy. Thank you guys for making my weekends mornings special:))))

Says they open 24 hrs. Came in at 2:30 to get coffee only to be told they will only be taking orders in 30 mins due to maintenance service. No notice posted.

I ask for an x-large dark rost coffee, two cream, and one syrope shot. I trusted and did not check the coffee at the restaurant. Only inside a bus, I sip coffee and tasted bad. When I opened the cup, I was shocked to see the coffee spoiled by spoiled cream or syrope. I had to throw it into garbage. I learnt againt that Tim Hortons cannot be trusted at all. You have to watch how they prepare drinks and food and check them at the desk before leaving the restaurant. Otherwise, you gonna waste your money and threw food in the garbage

Self-service displays are not working after lunch. When working its impossible to scan QR from the Tim Hortons app. Food choice is strange, but it has a good quality. I found for myself only bagels, ham melt (which is missing almost every time), chicken sandwich and donuts. Its sometimes hard to choose. Service people are friendly and hospitable, but the service itself is not understandable for me. They keep give you drinks separately from the food, so they will call you 2-3 times per order, so you need to wait or stand up several times. They dont call you by name, they shout a sandwich name instead, so you need to guess if its your order. Its relatably messy, loud and tight inside, I also heard that washroom is not working. Sometimes it takes a lot of time to wait for one bagel in the morning. Vanilla Dip donut is amazing.

Never got my coffee right. They only put tons of sugar .

Very nice waitress.

A bit dirty.

Nice staff clean restaurant

i love it

Burrrrraaah!!!! It s is a very good place to have fun and chill

Wow

Dholida dhol de wagad maro high levichee

Hello ji

I ordered a French vanilla and hot chocolate and they gaved me the beverages in no time. It was so amazing that it had satisfied my entire craving for something sweet, hot and delicious!!! Love the service and food

I ordered Boston cream, timbits, chocolate creamy chill and fruit explosion muffin. The food was finger licking fabulous. The service was great and a very friendly staff. Loved it!!

Fabulous service and excellent staff

All india staff are rude and no hygene!

I usually like this place because it s close to home and everyone is usually nice. I ve lived in this area for 12 years now and almost never a bad experience. Until today. Shirt I was incredibly RUDE. I was ordering a simple order and she gave me attitude every bit of the way. If you don t take pride in your job then please go to something else. Don t be rude to people. Please get her fired. Thank you.

Theyll get your order wrong on purpose

Been attempting to order bowls here (I always come in late afternoon) and all of my three attempts have been unsuccessful. There s one specific staff there who just seems rude and she s somehow in charge of making the order. Now Idk if she just makes the choice when or when not to make or even prepare what s needed for bowls but it s just frustrating because they or she literally stops making the bowls available in the afternoon til the rest of the evening I guess. And this time I went she was at the cash and she didn t even apologize when she said no as I asked if there s any more bowls. She definitely needs to be observed by the management. Absolutely no customer service.

Very quick service

The order was not given correctly, instead of apologizing, he makes accusations, the service is zero, even 1 star is too much.

Quite and nice place

Received a consistently burned bagel. Wondering why the quality isnt the same as other locations. Hoping for improvement.

Poor Service

Very Good ambiance.

My favorite French vanilla and bagel I love it

Ordered a toasted croissant w/ cream cheese and bacon the croissant was cold and the cashier kept talking to girl next to her too tired and frustrated to complain

Actually picked up the phone lol. Nice customer service :)

Staff here always ignore your mobile order, so avoid using app to order anything here. They will leave your order to the last, waiting 20 minutes for a wrap. And people just ignore your request. I guess they just serve the people ordering at counter. Attitude is the worst Tim in the Toronto. Stuff have NO class at all!

Food and beverages always good. service is questionable at times as line ups tend to take to long to clear

Worst experience. I ordered a steepe tea but it was very cold. It looks like expired tea not the fresh one. The shelf life is 20 mints for steepe tea but it looks like for than 30 mints and not good in taste also. He don t even ask me to wait for fresh tea. I can happily wait. I never want to go back to this tim again. Please don t do this to other customers as we are paying for our products.

Pros - I visit often since it is closeby to me - Good staff Cons - Most of the time, the products are out of shelf - Short staffed during peak hours

Better organized with more staff helped a lot. One person only last times I went was annoying.

Canadas best