Tim Hortons in North York

Service super slow. Lazy workers.

Really really slow service

I m here twice a day 5 days a week.. wether long line or not this staff here handles everything nicely

Great service and quality

Timmys always ready to offer you a delicious coffee!!

Thank you Andrea for your great customer service.

One of the worst gas station, Tim Hortons in Toronto area. Your service is very slow

The cashier Simran was very rude, worst service

By far the freshest coffee. Consistently!

Veryy slow

Very unorganised and zero cooperation. Very poor service for pickup orders.

The Coffee is good; the food is alright. Parking: The view of Toronto from the parking lot is amazing!! Food : 4/5 |

impeccable, a brand that accompanies you wherever you go, at least here in Toronto

Good

I ordered pastry and couple of drinks. They took 10 minutes to take order as the staff was busy chit chatting. They forgot my pastry and gave it when I reminded them. Even the pastry was cold and raw. Unpleasant experience ! With a long line too, the staff was busy talking.

I ordered one donut, they charged me for and gave me 2 donuts. My only options were: get the 2 donuts or substitute the second donut with another kind. I decided to take only one donut. I cant believe Tim Hortons doesnt have the technology to refund money.

Closed at 10:30 PM Where as google says 11:00 PM.

They are the worst Stuff ever They filled up my coffee too much And this is the second time coffee is all around my hand and BURNING these people don t even care about costumers They just do their job in the worst way And also they don t use gloves and nothing This is unlikely from Canada !!!

One of the best Tim Hortons branches. The personnel work hard and are always polite and helpful. This branch starts at 5 AM every day, so its great for an early morning person like me! Food : 5/5

Super busy, but staff is on top of it.

The girl added water to my coffee!

One more Timmy

Awesome customer service, Thank you Manager Mikey

Mikey was very helpful!

Always so crowded

Great place and service

Need more People on counter and on Prep. Parking: Under construction so hard to tell Food : 4/5 |

Quick staff may come off as rude they are just busy, and the lines in the morning rush dont end. Saying that, its nice to see how they interact with the regulars and locals. They dont have a drive thru but it needs one. Parking is brutal its in a busy gas station.

Not all Tims are managed equally. This is a top tier Tim Hortons - food quality/freshness, and service is better than most; probably the best for gas station-style Tims. I can see why they dont offer drive thru - people are willing to park a bit and line up anyway, knowing they can get a quick and fresh meal.

Worst customer service - they sent the order wrong and got the store managers (I think her name is Maiteey)attitude when I called to explain it.

Rude attitude and customer service here

Untrained crew work here. No concept of client service. Even the manager attitude is strange

Terrible service. I waited 10 minutes and watched as deliveries were prioritized over my order. Stay away if you re in a rush.

Piece of garbage rude indian man who served me didnt want to make food at 130 pm so he told me that they only serve food until a certian time. I asked until what time and he didnt know what to say. Blatent false advertising if this was true but obviously it was just a lazy employee who didnt eant to make food. From a business point of viee the owner should be furious that his worker is refusing to make food and earn his business money because he simply didnt want to. Funny that a woman was preparing food for an uber eats order behind the counter at the same time the man told me they didnt have food at 130 pm.

Their coffee is consistently good, and I enjoy their classic donuts. However, the service speed can be hit or miss, and some locations could use a bit more cleanliness and organization. Its an okay choice for a quick coffee stop, but theres room for improvement.

I visited esso for using the inflator today. But I did not have cash to pay for it and the machine did not accept my credit card. When Ahmed knew this situation he gave me 2 dollars conis to pay for that. I really appreciate that Ahmed provided his help to me I came back to return that 2 dollars but he did not take it. He told me this is his personal help. Thank you so much Ahmed

Express Tim Hortons therefore Selective Menu available here for both breakfast and lunch items For food they have breakfast items on Biscuits, English muffins and everything crossiants. They have lunch wraps and deli bun sandwiches here as well. Wheelchair accessibility: This location does not provide adequate space therefore is NOT suited for wheelchair or stroller

The staff is very friendly but overwhelmed. This place is very busy, and I truly think that the store manager should seriously consider hiring more people. Theres always a lineup every time I stop over for breakfast or a coffee.

Absolute bad management. This branch is always short staff despite the fact that it is always crowded. I am going to file a complaint at timhortons hq.

Employees were working very hard and trying to please customer the best possible way....nevertheless they were not in harmony to gather....could be matter of training....went there again still same problem

Crack heads galore so fun in the AM

I stop by to get a coffe by 10:34pm and the employee refuse to serve what I ask for arguing that it was closed. So in Google it said it closes at 11pm. And then he said only he will serve me a Vanilla Late. Nonsense!

Alwsys fresh Bagels and Donuts, Friendly Staff.

They cant even read the order properly. Someone should train these guys so the orders come out right. 9 out of 10 my orders were incorrect.

This is the worst Tim Hortons location I have ever been to. Cant get the order right a single time. Ive gotten food poisoning from possibly ordering and eating food from here. I hope the health and food safety people come and check here

Awesome turkey bacon club and coffee.

Lots of traffic in the morning and lunchtime at this place maybe due to the gas station.

I stopped by on my way to Niagara and ordered an ice cap and an iced Americano. The ice cap tasted like slush. They say that when you come to Canada and stop by Tim Hortons, you must try the Ice Cap.

LOVE DOUBLE DOUBLE COFFEE

I can say this Tims is the worst in the area. Staff usually rude and not caring. Orders don t come as you place them. PBJ comes with cream cheese, instead of peanut butter!!

Looooong wait times and be ready to repeat your order atleast 5 times to multiple staff members.

I just waited 19 minutes to receive coffee.. From line up to wait time for coffee...

Morning staff are so rude. I witnessed an uber driver trying to get 4 different peoples attention to give him the already bagged and ready to go order and they ignored him and also Told him his order was not ready meanwhile the order was sitting there and did not check his phone or or even ask him for the order number. I dont understand te ignorance and level of customer service they have

Yo this place is absolutely trash how long does its take to make a coffee the line got bigger and bigger and service got slower and slower I walked out with even getting the coffee if youre trying to get a coffee avoid this place unless you wanna spend 17 minutes waiting and still not get served

Way too slow. Very disorganized. No management whatsoever. Worst tim place to go.

Slowest Tim Hortons in the city

There was a guy naming rouj or roju its written has shift supervisor on his name tag. This is on Oct 2nd 8:00-8:30pm around, I was asking him about to take my order, he is saying I m busy and he don t want to take the order.. and their is a new training girl and she don t know how to take the order.. how can an employee denies a order??? I was aww struck by seeing his behaviour. I don t know what is this attitude towards a customer?? If no customer to the Tim s he is not having a job right? Why is he having an intention to deny?? Just because he is a supervisor and can do anything?

there is a lady working there she looks like a supervisor . she is very rude . she insulted me today and used bad words just because i asked her where is my order. i don t know how the owner let her work there . i hope she s getting fired soon because i can t go there anymore while she working there .

I ordered 2 breakfast bagels for delivery and it came from this location. Upon arrival there was only one bagel even though I was charged for two. The bag was sealed and I had to rip it to get it opened, I doubt the courier took the other bagel. How do you miss a whole breakfast bagel - that s half the order?

They are doing a great job in North York in 2022 Yup Food : 5/5 |

Loom family I give this place a 0 because this nasty Indian work casher skunt spat on my drink In front of me, beware of his ugly behaviour (he wears glasses );

The food was good, and the staff was really nice

Best for mobile order on statutory holidays. Busy place

riya was sweet but i ask for bagel with butter cream cheese bacon and sausage. theres an egg and no cream cheese

Its a good place, nice people decent food.

- Slow service even when more workers than customers. - No paper bag when ordered combo. - Sandwich fell out of wrapper while walking, not being large enough and holding hot coffee without sleeve. Notice they never give you a bag, tissue, fork unless you ASK for it. Common sense people! Tim Hortons saving 10 cents of packaging, worth a customer I suppose. PS just waiting until Timbit prices are .49/each... Corp greed at its finest.

Went during a busy time and they got everything right

inattentive staff

Fast service

Always fresh

Hit and miss, weekday mornings used to be pretty solid, though someone now refuses to cut bagels in half, like at all. BUT, I tried getting a sandwich in the afternoon, I m the only one in here, 27 minutes later, & still no sandwich, 3 staff, no one knows how to ring in the basic menu items that are on the board, nor were any one of them aware that they are out of anything capable of making a sandwich out of.

Amazing couple that runs the cottage amazing bunkies and great service we will definitely be back

One star is just for the coffee. Ordered one everything bagel toasted with cream cheese. But got cream cheese toasted with the bagel. Cant you see when you make the bagel? Its just toasted with I never asked you to load it with cream cheese. And they dont cut the bagel. Weird because it doesnt make any difference if we say not too much cream cheese. Not the first time. Its being repeated everytime. So I quit! To the manager, please guide the person. No wonder if you ran out of stock.assuming she is a new hire. Please watch while new hires are on training. Pretty sure this is a place where reviews dont get a response.but I hope this helps the people who read this.

Constantly missing items in my orders. Staff are slow and it takes forever for them to even take your order

Service was so slow, even with my pre-paid mobile order.

Hot Coffee here is spotlight than other places

I bought 40 of these here. It was a busy time, so he gave it to me randomly. But isnt this too much? He didnt give me anything with jam, but only picked things that werent popular. You make my day feel dirty.

Inconsistencies between locations in terms of how they make a 2m1s coffee is frustrating.

Good people

They only chat happily with colleagues. Dont want to work at all, serve the guests poorly, and forget your order.

One of my original places to get a coffee, usually when I arrive its fresh and ready to go.

Service sucks

Poor customer service, lady in morning shift will piss u off just the way she takes order 5:30am feb23/2020

Its Timmys, whats not to like?

So so slow

Sucks. Cant get orders right. Very slow. Avoid if possible.

Timmy

Maybe I was unlucky but service was taking a while.

My order was made correctly and served fast.

Super slow, employees seem lost. They dont understand the concept of efficiency. Turn a 2 minute task into a 10 minute task. The staff is very nice and friendly which is a positive but they arent very good workers. Hey Tim Hortons train your staff correctly. Tim Horton the hockey player practiced regularly. Maybe you should offer the same to your employees. Why is there so much confusion..... Do better, your team is only as strong as you make them. Clearly you arent teaching them much

Steep tea double double

Overstaff yet no sense of urgency. They keep walking aimless. No leadership in the floor and workers dont care.

Ordered Bacon Breakfast Sandwich Combo with a Medium Iced Capp. CSR with an angry tone BISCUIT OR ENGLISH MUFFIN?. I really dont know why she asked me like that. Then on the other till, my sister got charge twice for the wrap. Which made domino effect that made our order took forever. The thing I dont understand is, while all these are happening everyone is laughing and talking with each other. That made the sandwich person missed my order --which made my order took longer than what it supposed to be. Not recommended.

Great place to go if you want your order wrong. Ordered a crispy chicken sandwich. They gave me the wrong sauce and wrong bun.

These guys dont have manners how to deal with customers and showing attitude while taking order

Id love to.

Excelente customer service Thanks!

Best coffee, donuts, lunch and the ladies are so kind and sweet there.

There are a lot of people ordering at the Tim Hortons coffee shop near the entrance, so its inconvenient to put gas in the car and pay.

Took them forever for the food. Everytime I get new hazelnut eclair there is barely any cream. They just do few mm line to be visible from outside. Its terrible to save on this stupid cream.

They were really quick but the bagel was too old which is not a way to grow as a restraunt.

As usual Tim Hortons. Like this brand . Not top of the line coffee, but good for daily drinks