Tim Hortons in North York

1110 Don Mills Rd., North York, ON M3B 3R7, Canada

★★★★☆
(525 reviews)
Categories: Coffee shop Cafe Restaurant

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Website
timhortons.ca
Address
1110 Don Mills Rd., North York, ON M3B 3R7, Canada
Plus Code
PMP4+XF North York, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
6 AM–11 PM
Tuesday
6 AM–11 PM
Wednesday
6 AM–11 PM
Thursday
6 AM–11 PM
Friday
6 AM–11 PM
Saturday
6 AM–11 PM
Sunday
6 AM–11 PM

Services

Service options
Delivery Drive-through Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Dessert
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.8
★★★★☆
525 reviews

Most Mentioned

drive thru (33) morning (15) donuts (10) parking (9) school (7) wrap (7) cash (6) employees (5) efficient (5) prices (5)
5 stars
255
4 stars
105
3 stars
57
2 stars
27
1 stars
81
★★★★★
November 28, 2024

This is my "home" Tim's - the service is consistently fast, friendly and the food / drinks fresh and flavour. I'm greeted warmly by the staff and it makes a difference to start the day off right. Special shout out to Iris who always takes the time to say hello regardless of whether she's on cash or another station. She's gone above and beyond on multiple occasions (the credit card machine wasn't working once and she even offered to cover the coffee herself!!). She deserves a raise (or special recognition at least)! Others are great too, Akshil comes to mind. Highly recommended and thank you all for making my day, everyday!

★★★★★
November 28, 2024

I live in the neighbourhood and this is my go to Tim’s! The coffee is consistently good but the employees make your day! They know me so well, they can finish my order in the drive thru - morning time around 730. They’re always smiling, waving & talking to my children. I feel like they’re friends and not just Tim’s workers. Love them!

★★★★★
November 17, 2024

I was excited to try their pizza after seeing the commercial and Ethel did an incredible job. Paired it with my Nutella Iced cappuccino and it was fire. As must visit location.

★★★★★
November 17, 2024

Went to support the tim hortons camp day charity grabbed a couple of bracelets and it was a marvelous experience from this location. Every morning iris and her associates always make sure that my coffee and breakfast meal is fresh and perfectly made. Best location that i've ever visited.

★★★★★
November 17, 2024

Amazing location i love coming here every morning. Huge selection of fresh pastries and donuts and they always make my breakfast the right way. Iris the manager has an incredible customer service shes always a 5 star to me and omid the baker guy always focus on his craft i always watch him make the baked goods and he is always clean and organized. Highly Recommended location !!!

★★★★
June 3, 2024

Always Great Customer Service and Friendly employees.Cashier really good and Great Staff Team. Drive thru available. I really like this location. Clean and Quiet Cafe. Menu Information are visible on big screen. ♿ Access Parking, Dining Tables and Washrooms are available. Almost every Dining Tables are electric outlet available for your mobile phones and laptop.

★★★★★
May 27, 2024

Started lining up at around 5:50 and they just started serving me 5 minutes before opening. The service was fantastic and the workers were really friendly. I wish they fix this Tim Hortons up and make it seem more modern and update their equipment. This Timmies is way too busy to still have the old look to it.

★★★★★
September 24, 2021

Always here every morning Iris and her crew are always exceptional when it comes to service speed and accuuracy. Bake good are always freshly made and the breakfast are always delicious. Absolutely recommended to anyone to give this location a visit when you get a chance.

★★★★★
Local Guide
December 20, 2024

The gentleman said hello to me, I was on camera.

★★★
Local Guide
December 17, 2024

Ok, typical Tim Hortons, but the area is bad. Some homeless people, some times they can be annoying.

★★★★★
December 14, 2024

I strongly dislike most Tim Hortons locations these days as the quality & customer service has become non-existent, but NOT this one. It s the absolute BEST location in the GTA for their employees & service alone. Many of the (mostly pinay) ladies & gents working here have a system down pat. Everything is clean, and you can tell that good hygiene is practiced. Orders are never wrong, drinks always made right, drive thru is quick/efficient, and the pleasant friendly attitude of the staff is so refreshing each day! I commend the hard working staff here, especially the ones managing the drive thru during the morning rush hour.

★★★★★
Local Guide
December 14, 2024

By far the fastest drive through I have ever seen in my life!

★★★★★
December 7, 2024

Very fast and friendly gentleman on the drive through on weekday mornings.

★★★★★
December 7, 2024

Very fast customer service ever. Thanks to Akshil

★★★★★
December 7, 2024

Fast service in the drive thru always been here for my daily breakfast. Cheers to drive thru team

★★★★★
December 7, 2024

Very kind workers every morning I come here . Drinks and their food is amazing and much better than any other tims I went too. The workers are absolutely are very funny and very nice. If the manager is reading this don t fire them lol. Great job!!!

★★★★★
November 30, 2024

Diegooooooooooooo

Local Guide
November 30, 2024

Pathetic !! They cannot follow simple instructions. For some odd reason they are expensive when compared to all other Tim nearby. They close their drive-thru at 10.45pm for some strange reason when they have closing time at 11pm. You have to wait near ordering station in drive-thru because they are too busy talking to each other or they have more important stuff to do before serving customers. And they always charge you wrong. For small steep tea, I was charged 2.19? Can the owner or manger explain this. Just pathetic P.s. This review is not based on 1 single visit, I am giving this review after multiple bad experiences. Simply pathetic!!

★★★★★
November 30, 2024

Definitely my favourite Tims. The drive thru team gets my order right and fast. They always share laughs and smiles too !

★★★★★
November 30, 2024

Great people here, its like a family kind of feeling when they cheer customers with great satisfaction. Thank you all staff members great job.

★★★★★
November 30, 2024

ice cap I am addicted but I like a full cup and thats what I got

★★★★★
November 30, 2024

Excellent customer service by Rakesh, polite and respectful. I like the way he served the customers loved it.

★★★★★
November 30, 2024

Parking: Friendly staff , specially Nargis and Dhara, They know my order and give me the best coffe Food : 5/5

★★★★★
November 30, 2024

Fast and convenient location , the guy in the window is fabulous always cheerful and giving amazing service I forget his name starting form A thank you to him and entire team.

★★★★★
Local Guide
November 30, 2024

This was my first review to tim hortons because this tim hortons is the best i had ever visit the window guy is giving amazing service and quick quick

★★★★★
November 30, 2024

The team at Tim Hortons is exceptional! A special shoutout to Iris and Sagar, who consistently go above and beyond to assist with my large catering orders. Their outstanding customer service is truly appreciated, and I look forward to continuing to work with them in the future.

★★★★★
November 30, 2024

I get my breakfast from this Tims every morning. The smiling faces of the employees are crazy. I love that they work fast and without mistakes. This is the best Tims family in Toronto.

★★★★★
November 30, 2024

It was wonderful at the morning good service overall it great to be here Sneha helped with orders Wonderful employee to the Tim Hortons. Wheelchair accessibility: It s good that they sufficient availability for customers who use wheel chair

★★★★★
November 30, 2024

Love this local Tim s. Fast service and friendly staff I ll be coming here for as long as this building stands I m sure. Thanks for the great experience Sneah

★★★★★
November 30, 2024

They are amazing , fast service always

★★★★★
November 30, 2024

Good auntie

★★★★★
November 30, 2024

Sneha is one of the best team members in this store. She is really energetic and service minded. She always welcomes me with a beautiful smile. She only serves fresh coffee. She is very fast at her work. Since she started working at the drive thru I don t get to see her much often now, but sometimes when she sees me she comes to the front to serve me.

★★★★★
Local Guide
November 23, 2024

Rakesh is very polite and calm dude, fastest service ever i got

★★★★★
November 23, 2024

Great customer service Vegetarian options: Farmers wrap and cilantro lime wrap Food : 5/5 |

★★★★★
November 23, 2024

Thanks you all

★★
November 21, 2024

Crew must hate their job in this place... What an unpleasant experience when youre expecting to begin your day with a nice breakfast and somebody with an awful attitude ruins everything... This Sagar dude must really hate his job... Felt like he was doing me a favor by taking my order... The classic Canadian warmness and friendly attitudes that I usually find in every Tim Hortons is halfway down the drain already... Sad...

November 21, 2024

Staff is very rude quality off food is terrible

November 21, 2024

Disgusting restaurant! Really dirty. The employee made wrong meal for customer. They refused to change it and said the customer is so cheap. I saw the whole process as a bystander.

★★★★★
November 21, 2024

Nathan and Akshil they REAL MVPs of the Don Mills and Lawrence location. Akshil is a very welcoming non racist Indian person that loves all white people whether their Indian or not. And Nathan has a behind the back 360 Ice coffee move that is legendary. The Manager Anastasia is also ALWAYS welcoming and never being a undercover racist like at other locations where a lot of employees have this trait. And Iris ALWAYS RESPECTFUL and COURTNEY ALWAYS doing her job CORRECTLY and NEVER COMPLAINING like a lot of the crappy staff at other locations. The Don Mills staff for the most part is good apart from a couple employees that they need to get rid of. Everyone generally at this location is VERY welcoming and non-discriminatory whether based on race or eco-socialnomical status(New Word Invented) meaning they do not judge you based on how uch money you make in life or your appearance. They are kind to the rich and the poor Parking: Legendary Parking Kid-friendliness: Everyone is BLESSED apart from a few workers. Nathan, Akshil and Anastasia (The Manager) are the big 3 and add Iris in their (ALWAYS RESPECTFUL and COURTEOUS) and REALLY its the BIG 4

★★★★★
November 21, 2024

Food is very good and the place has a good atmosphere. Vegetarian options: They have Vege wraps and spinach omelette bites. Wheelchair accessibility: Have button to open the door

★★★★★
October 21, 2024

The loveliest of staff - Tim Hortons at Lawrence and Don Mills

★★★★★
Local Guide
October 21, 2024

Parking: The parking lot kind of wraps around the facility. You can access it from both Don Mills and from Lawrence. Wheelchair accessibility: They have parking spaces for accessibility. The doors have automatic door openers with the push of the button. The staff are very accommodating in regards to accessibility.

October 21, 2024

Always 8 people behind cash, no people working the register. Consistently slow as heck as the line hits 6+ with no people at the cashier.

★★★★★
October 21, 2024

good

October 21, 2024

It was my first visit here. So I waited long time here , there was no line no cars near drive through I guess , 6 people near cash no one came up to take order . I waited and I left within few time without ordering. I think it s high time Staff needs to be changed , unless no one will come here . I recommend hire people to not even come wait is so long that you will leave place without ordering.

★★★★
Local Guide
October 21, 2024

Efficient and good customer service, maintaining the same flavor of their products

Local Guide
September 21, 2024

The restaurent closes at 25 aug 2024, 11 pm came at 10:48 pm and the staff ignored to talk answer or even open the door ans immediately turned the lights off .

★★
September 21, 2024

I don t like the attitude of the staff.. so rude and I don t know whatelse to say.. its better to make a smiling face while giving service!

★★★★
Local Guide
September 21, 2024

It was very hard to park and get around in that parking lot.

September 21, 2024

This location has the worst Service. Waited to order my stuff for 10 minutes. All staff ware just busy with drive through. Nobody wanted to attend the line up. This location should only focus on drive through and close the dining area.

Local Guide
September 21, 2024

Used to be a nice place but last 3 yrs has gone downhill. Regular customers are persons with severe mental illnesses who loiter around causing trouble and fighting with other customers. Many smoking right in front of door and others talking loudly on cell phones or playing cell phone music full blast disturbing others. Recently, a customer threw a pot of hot coffee at an employee ( he missed) and there was a robbery. Teenagers from nearby schools are a major concern with their complete disregard for others. Service is very good and employees are friendly, too bad they have to put up with the non stop nonsense.

★★
Local Guide
September 21, 2024

Drive thru service was quick but when I ate my breakfast sandwich, the egg was riddled with egg shells. I am still throwing up in my mouth hours later from that crunchy, unpleasant sandwich

Local Guide
September 21, 2024

Saw 2 bees sitting on donuts. They have 8 staff but not 1 could take an order for 10 mins. Third world tim Hortons lol

Local Guide
September 21, 2024

I visit regularly, NO HYGIENE, found a few wasps today in the baked goods section where the muffins and cookies are kept..and they were sitting all over the food. I personally got stung by a wasp too. The place is usually filled with flies.

★★
Local Guide
September 21, 2024

Been going here for years, its been great, but I have had a couple of times where I just didn t want to go because of past incidents. One time a few years back, there was this lady, she still works here, my friends and I wanted a bagel but she said there wasn t any left, so we shrugged it off, and we saw another customer getting one after us, so we asked another worker if they had bagels, and they did. and sometimes there s just something off about her. She would just stare at my friends and I when we would sit down. And it would just make us feel really uncomfortable. The food is good. Sometimes the portions are really small though. It also gets really crowded during lunch as theres a school nearby.

Local Guide
September 21, 2024

Place is usually full no place to seat.

September 21, 2024

I ve been to several tim hortons, everytime, staffs are very rude: eyerolling, speaking in their lungauage (very unprofessional in terms of customer service), not helpful, interrupting the guests while they are speaking, no manners, always rushing the guests (if it s their first time, you should help them and welcome them but these people don t care as if they will have a job if there are no guests). The service is fast, but products are not fresh, it s not even hot. Restaurant is messy and unorganize, I am not having the environment. I think tim hortons doesn t really care about customer service, they care about kicking the guest out of their face right away, this behaviour is actually specific from one nationality, no manners. Poor experience from all franchises.

August 21, 2024

I ordered a too good to go box from here but this was the worst. They gave me 2 broken stale cookies, 1 bagel and a donut. It was a little ridiculous that I paid $4.99 for this. I have ordered Too Good to Go box from other places and its a lot more.

★★★★★
August 21, 2024

This is one of the best Tim Hortons location. Staff is always friendly and warm. Ive been going here quite regularly and their service has been consistently good. Coffees are always made well, especially iced drinks, which most locations do a lack luster job of. Keep it up team

★★★★★
Local Guide
August 21, 2024

Good service and affordable prices

★★★
Local Guide
August 21, 2024

Been going to this location for a bit over a week as it s close to my work. Last week they messed up my order twice ( I ordered the energy drink they gave me a mango drink and I pointed to the energy drink and said clear what it was) they next day they mess up the donut I want and gave me double chocolate but I didn t want too much problems so I never said anything. This week there are no problems with orders but I actually sat down and ate and I noticed the tablet are all dirty with crumbs and just not being cleaned often. But the people who work there are very polite and friendly.

★★★★★
Local Guide
July 21, 2024

What can I say, its Timmys

★★★★★
Local Guide
July 21, 2024

Timmins like no other

★★
July 21, 2024

Supposed to close at 11pm. I got there at 10:50pm. Lights were out and door was locked.

★★★
June 21, 2024

I come here 1-2 a week. Drive thru service is great very quick. But today because of how fast and efficient my order was wrong. Take the time to listen to customers. Medium Dark Roast vs Medium Latte are two different things. Also, please give napkins like I don t understand

★★★★
Local Guide
June 21, 2024

Good convenient small location.

★★★★★
Local Guide
June 21, 2024

Nice and spacious store Vegetarian options: There should be more options for vegi on Tim menu Food : 5/5 |

★★★★
Local Guide
May 21, 2024

Be careful of the drive thru it can be very busy in the morning and hard to get out of the parking lot which is very small. Excellent customer service though and good food and drinks as usual for tim Hortons

★★★
May 21, 2024

Drive thro always takes priority so sometimes the line is long, especially at weekday lunch time. The staff is friendly and efficient, with the above exception re: drive thro It badly needs some finishings replaced, eg. 2 chairs and the stained blinds. Parking: Very limited parking.

★★★★★
Local Guide
May 21, 2024

Busy place, yet staff still friendly amd churning out food fast with a very busy drive through as well. Kudos to employees at this location.

May 21, 2024

Any time I order my food or drink it s never fresh.Any customizations such as less sugar or more sugar is not put into account as they let the drinks sit out and give it out l. Additionally the customer service is truly awful as the employees are rushing.

May 21, 2024

The beverages is never freshly made. Any time I order my beverage it taste old. It seems to be sitting for awhile as the ice has also melted down. They are always in a rush and never seem to care how the food looks or the drinks taste, even when this location isn t busy.

★★★
Local Guide
May 21, 2024

Tasteless

★★★★★
Local Guide
May 21, 2024

I like coming to this Tim Hortons..I got my items the way I have ordered and the staff is really nice too..thanks for the experience!

★★★
Local Guide
April 21, 2024

Dont eat at timmies often. Service was decent.. but long cause of the line up inside and out. Seemed decent clean wise. Till you hit the bathroom...yikes.. no toilet paper. Thank goodness for handkerchief tissues. and no soap... I am hoping the crusty stuff I saw on mirror, was the soap. Informed staff. And got an answer of... we know, we will get to it ... as soon as we can. I though...ok and how long have you known about it and still havent dealt with it? Hello toilet is needed. Asap. Vegetarian options: Good question... you have to ask with out the meat on their sandwich options, wraps and such... other wise its donuts, muffins, bagels and maybe a soup Dietary restrictions: Not alot posted..have to look online Parking: Parking is a nightmare honestly as its in the middle of a plaza. All those other businesses plus a market use the spaces. So its almost impossible to park Kid-friendliness: Wheelchair accessibility: Not good...

April 21, 2024

I visited this location at 9:00 PM and ordered a wrap. I was told that the kitchen is closed even though it was still two hours till the closing time!

April 21, 2024

I have been here on multiple occasions 10-15 minutes before closing time, only to realize they have closed their doors and drive through completely. If it says your restaurant is open until a certain time, you MUST be open until that time, not 15 minutes before This is a disgrace to tim hortons and its customers.

April 21, 2024

Asked for a blt and got egg on it, then the roast beef sandwich had one piece of meat. For 16$ Ill never do that again. With the high school students coming in it took for ever. No where to sit, washroom had a crack head making noises, just not the place you want to spend your money at what so ever. Avoid

★★★★★
Local Guide
March 21, 2024

One of the fastest Tims in T.O.!!!

Local Guide
March 21, 2024

Delivery truck parks in bus lane

★★★★★
Local Guide
February 21, 2024

Great service

February 21, 2024

I almost never write reviews. ive been going to this tim hortons for years now because it is on the way to my daily commute, but it is awful. the employees are very rude for no reason, the coffee tastes different every time you order, and the food is put together very sloppy with the parts of their sandwiches falling out every time you order. also, there is always high school kids that blast music and yell inside

Local Guide
February 21, 2024

You re charging me for mayonnaise? Are you kidding?

January 21, 2024

The most worst customer service. The Indian descent old lady cashier has short and rude tone. This woman makes me definitely don t want to come this location again.

★★
Local Guide
January 21, 2024

The leather on the seating chairs has peeled off, the fireplace is faulty, only its light is visible.

★★★★★
Local Guide
December 21, 2023

Sheila was extremely knowledgeable about the Christmas merchandise and was helpful in addressing issues we had in the App. She did a great job!

★★★★
Local Guide
December 21, 2023

Good Old Tims. You will have a bit of hard time entering as the drive-through blocks some areas

★★★★
Local Guide
December 21, 2023

Some of the servers and cashiers are really friendly and always remember your order. Makes me feel

★★★
Local Guide
December 21, 2023

Hot water for $3

★★★★★
Local Guide
December 21, 2023

Great

★★★★★
December 21, 2023

Puertorican in Canada just verifying what was all the hype about... And Tim Hortons delivered! Great food! Great coffee we definitely need this in Puerto Rico.

★★★★★
December 21, 2023

Affordable food , coffee compare to the local restaurants who increased the prices rocket high giving excuse of inflation. But Tim Hortons kept there prices minimal and affordable and maintained there quality and thus reputation.

★★★★
Local Guide
December 21, 2023

Fast and friendly service.

★★★★★
Local Guide
December 21, 2023

Lovely place

★★★★
Local Guide
December 21, 2023

Everything is hood here.

★★★★★
Local Guide
December 21, 2023

One of the nicest Tims in town! Very kind staff, fresh and good selection of menu items, spacious and ample parking

★★★★★
Local Guide
December 21, 2023

Vegetarian options: Cracked egg sandwiches Food

★★★★★
Local Guide
December 21, 2023

Fantastic

★★★★★
Local Guide
December 21, 2023

Great place but usually very busy.

December 21, 2023

Toilet seat was soaking with urine and toilet paper is damp. Toilet paper all over the floor.

★★★★★
December 21, 2023

I always enjiy my drinks from here...but today i asked for oreo chill they gave me strawberry with some sprinkles of oreo..thats bad

Local Guide
December 21, 2023

Cannot comment on food but more so the tight parking lot. Tough to get into and worse to get out especially close to drive through entrance/exit

Local Guide
December 21, 2023

Ordered a coffee with 1.5 cream and they only put .5 in it. A wasted coffee.

★★★★
Local Guide
December 21, 2023

Service was a little slow. It wasnt until there was a line of a couple of people that the cashiers started taking orders again.

★★★★★
December 21, 2023

French Vanilla must.

★★★★★
Local Guide
December 21, 2023

Best staff ever in this tims. They are so quick and friendly.

December 21, 2023

The employees are so rude:/

★★
December 21, 2023

This is the worst Tim Hortons location that i have ever been,I ordered crispy chicken wraps , It was so cold and raw.

★★
Local Guide
December 21, 2023

Update review: Google says they close at 11pm on a Friday night, got there at 10:52pm with the drive thru window blocked off with cardboard.... If you are going to close early or not follow your hours then change it online so that the customers dont waste their time travelling there.

★★★★
Local Guide
December 21, 2023

Same taste as all tim hortons

★★
Local Guide
December 21, 2023

The washroom was very dirty....

★★
Local Guide
December 21, 2023

Classic sandwiches in combo have gotten cheaper... coffee is still meh

★★★★
Local Guide
December 21, 2023

The staff are all very nice and efficient. The food is always better than expected. Always a good morning breakfast sandwich and double espresso. Food

★★★★★
Local Guide
December 21, 2023

Staff are outstanding but they don t allow us to use restroom.

★★★★★
December 21, 2023

Naimah was super friendly, helpful and kind. She deserves a special shout out and was the best customer service I have had at a Tims.

Local Guide
December 21, 2023

There is ALWAYS an error with how much you owe them. Both at the drive thru or the counter. You must go over the bill and ask for a copy.

Local Guide
December 21, 2023

Went here a few days ago. Got very sick and had to go to the hospital after having a steeped tea. I swear it was either lack cleaness or the milk. Still not 100%. Never going back.

★★★★★
Local Guide
December 21, 2023

Its the best place to get coffee and fast food

★★★★★
December 21, 2023

October 3 2023 10:00 pm ..I droped my wallet inside the coffee shop thanks for the honest costumer who send it to the casher and thanks for the loyal employers for giving a call. Got my wallet back with no lost ...Coffee is served good too Thanks for all your Survice...

December 21, 2023

Kitchen closed at 9:00pm Why? Food

★★★
Local Guide
December 21, 2023

Good experience

★★
Local Guide
December 21, 2023

Watered down quenchers mostly. The orange ginger and black berry yuzu I get from this Tim hortons is different each time. Sandwiches are meh .

★★★★★
Local Guide
December 21, 2023

its a timmies bud

★★
Local Guide
December 21, 2023

Giving them only two stars since the young man in the mornings at the front counter is always reluctant to provide receipts even after asking for them multiple times. He was so rude enough to not give me one today and I m so disappointed with this behaviour. Apart from this, the place has great coffee and quick service.

★★★★
December 21, 2023

Too many kids from DMCI

★★★★★
Local Guide
December 21, 2023

Wheelchair accessibility: Wheelchair accessible, automatic doors. Food

December 21, 2023

Very bad cafe and bad service

December 21, 2023

We ordered 2 coffee, instead we got two tea. When I told them to change it they got angry and started to talk in Indian. And again wrong coffee !!

★★★★★
Local Guide
December 21, 2023

Fastest Tim Hortons

★★★★★
Local Guide
December 21, 2023

Something dirty.

Local Guide
December 21, 2023

Ok Google My experience at Tim Horton for the last 3 years was awful and I hardly go there anymore, I would suggest to Tim Hortons to hire an outside company to come and clean their facilities. I dont like to eat there anymore.

December 21, 2023

I am regular customer in this store. Today morning around 6.30 am I brought a coffee and I was not hot. I told that to cashier girl and requested hot coffee She said out side of restaurant is cold.Her talk was so rude and ignorance. Very bad attitude on one coffee. Food

December 21, 2023

Awful experience and rude staffs !! I went to Tim Hortons at 1110 Don mills rd this morning to buy breakfast, my order was simple : 1)egg and sausage English muffin 2) egg and sausage farmers breakfast, and medium dark roast coffee, first the cashier said we dont have egg and sausage farmers breakfast in the menu, then i showed him the photo on the screen, he said yes we have, i paid by Tim Horton gift card, then waiting for my meal, 2 ladies working at food counter, just gave me egg and sausage muffin, Is still waiting for the farmers wrap, finally the lady (find out later she is the manager of the store)said what u waiting for, i said still wait for the wrap, she said u didnt order the wrap, i told her that i did order clearly, then she asked for the receipt which cashier didnt give to me, found out the cashier didnt put the sausage wrap in the order, the lady {manager) told me : go to pay and then get the wrap very rudely, and all time No One said sorry to me , seems that it was my fault . i was very upset and the food and coffee getting cold, i decided to cancel order to get my money back, and want to talk to the manager as well, but she said im busy ,(which was not true, there s no customer behind me and there were at least 3 stuffs standing there but she has no time to talk to me). anyway I was so angry with this rude and not efficient and lack of respect service, never go to this Tim Hortons again!!I wish theres minus star, Ill give them!

★★★
Local Guide
December 21, 2023

I would not recommend this place if youre looking for a quiet and relaxing environment. Especially in the off-school hours. It gets crazy busy with teenagers and it becomes noisy. I would not go there unless I have no other choice.

Local Guide
December 21, 2023

They are always confused in this store, service a bit deplorable. SMELLY WASHROOM The place needs a good Supervisor. Food

★★
Local Guide
December 21, 2023

Service was horrible but it s a decent Tim Horton and not too small

★★★
Local Guide
December 21, 2023

Service has gone down a lot due to student staff.

Local Guide
December 21, 2023

Ordered two soups only got one spoon. What a shame.

Local Guide
December 21, 2023

Dirty and loud seating areas are poorly maintained.

December 21, 2023

Store timming is till 11 pm and i was there at 10:50 , knocked on the doors no one wanted to serve me