Tim Hortons in North York
1244 Lawrence Ave E, North York, ON M3A 1C3, Canada
About
Located at 1244 Lawrence Ave East, North York, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
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This is by far the worst Tim Hortons to go to early mornings.(5am-6am is a joke) 2 employee's fully focused on drive thru and ignoring walk in customers. If one employee is taking drive thru orders and the other is preparing them, why be open to walk in customer's? Horrible Horrible service. Hire more staff and do better.
I always like seeing a staff with a friendly, cheerful face and greets customers a feeling that they are happy you're there
worst tim horton I have ever visited, I entered and was waiting if someones gonna take my order, but the employees was behaving like they are too busy to take order although it was not that busy but I dont know why were they behaving to busy, I even made eye contact with them still they ignore me, need to change the staff
Complaint About Unpleasant Service at Tim Hortons Dear Tim Hortons Management, I recently visited one of your locations, and the lady taking my order was very rude. She seemed upset, was raising her voice, and made the experience uncomfortable. This kind of behavior is unacceptable, and I hope this issue can be addressed to improve customer service. Thank you for your attention. Sincerely
The renovation is horrible. Tables now are really tiny and there are less power input for working there. This place was one of the best Tin Hortons in the area, but the new distribution of the spaces looks like more shrink and uncomfortable to being here. This was the worst decision for the place.
By far the nicest Tim Hortons in Toronto. Renovation did wonders to this place. Looks amazing! Now if every franchise followed suit....
My recent visit to Tim Hortons left much to be desired. I ordered a medium French vanilla, but to my disappointment, the cup I received was only slightly more than half full. It was disheartening to pay for a medium-sized cup and essentially receive a small. The staff member at the drive-thru displayed frustration in his tone when I politely requested an extra cup. Furthermore, I was taken aback when he proceeded to provide an unnecessary and abrupt explanation about their ongoing policy of charging an additional $0.10 per cup for over a year. This experience was far from satisfactory and raised questions about the standard of service provided.
**THIS IS NOT THE FIRST TIME THIS HAS HAPPENED** I just paid $3.00 for what was supposed to be a bagel with cream cheese. Except you need a magnifying glass to find the cream cheese. When I politely asked the staff to put enough cream cheese on the bagel to cover it, she rolled her eyes at me then asked how many ‘scoops’ of cream cheese I ordered. I didn’t order any ‘scoops’ of cream cheese - I ordered a bagel spread with it. She rudely handed it back and said if you want more you have to pay for it. Look, if $3.00 gets you only one ‘scoop’ you better make sure it actually covers the bagel. It’s absolute highway robbery to be paying this much for a dried out bagel with a barely visible amount of cream cheese. Never coming back to this location and I strongly recommend you steer clear as well. They also charged $1.60 for an old fashioned plain donut. They put in zero effort and care and charge unconscionable amounts, they need to be held accountable.
Great staff, very friendly and accommodating. NISHA IS AWESOME.
This seems a new Tim Hortons. Everything looks very clean. Food
Excellent Service
I ordered a ice coffee . After repeating the order twice still i didnt got the coffee as i wanted . Thats really a shame.
Lot of space and good service and good food. Very fast paced and this Tim is perfect in getting orders etc.
Decent for a Tims
Not bad!
Not all branches taste the same unfortunately There are good branches and there are bad branches unfortunately
This Tim Hortons has been newly renovated, making it a very clean café. Above all, the Americano coffee is really delicious.
Yummy!!
Was five stars until i noticed all the garbage in the parking lot
Drive thru workers are very disrespectful and Rude! Please talk to your employees to be respectful and not to ruin TH! It s a customer service job!
Super
On Google the store is open but in reality it is closed due to construction.
BEST TIMHORTONS, Workers really nice and kind, good food, people who go in the morning kinda creepy
The staff is friendly, the food is delicious and the coffee is good.
Bad customer service!
They almost always get the order wrong, and workers are very rude. Multiple times I have been in and there is no one working the front counter. Have to wait 15 minutes for a single coffee with no line up.
Great staff
Washroom closed for customer.
All employees are so rude even they don t know what is the answer of thanks .
Small timmys , ok service ok food
The best
The staff was friendly, unlike McDonalds. The staff had a smile and was proactive.
I ordered 2 flatbread pizzas And the toppings were just in the middle. Stingy with the toppings so not worth the price! As if you are just eating plain flat bread. No toppings at all! Crew, more training
Good
First time I encounter such a humiliating and unprofessional experience at Tim Hortons drive through at this location on Sunday April 28,2024 at 4:57-5:00 pm , I asked for Caramel latte and a muffin and the lady asked me Hot or Cold option? I asked her to do a quick call to confirm less than a minute , and came back SHOUTING & SCREAMING, SIR I ASKED YOU COLD or HOT !!!! And apparently someone from the staff took over that call and said it s ok please proceed to the window . At that time , you don t need neither the coffee nor the muffin, I asked to speak with the manager DJ , but they declined to give me the name of the lady . I will reach to the franchise owner as well, please don t ruin TH reputation, invest in people and enrol the staff in a ,proper training . Very bad experience
Awesome As Always, Great Staff, kool atmosphere
Good
Very beautiful place
Good for hangout with friends with coffee.
Always a consistent experience
Ok. Not bad
Nice place to eat
good staff, service is nice
This Tim Hortons place is filthy. Tables are not wiped and cleaned. Floors are the same. I dont feel visiting this tim hortons anymore. No offense, but as a dining place, the place must be kept clean and sanitary for safety and health concern.
All staff are keeping upset
Worst tim hortons location in entire gta Staff is always rude with the customers whether its any time during the day But today it was such a horrible experience with one of the staff person named Dinesh Dinesh working at drive thru He literally disrespected us and started yelling at us We still said him to calm down but he is such an egoistic person and kept yelling We asked him to call his manager he lied to us saying that his manager is in meeting and it will take him half an hour whereas when we went inside the location the manager was there and manager felt embarrassed on behalf of his staff but that guy still had its attitude on peak and no ettiquetes how to deal with customers He literally disrespected a female Action should be taken for people like Dinesh and other staff members at this location should also learn customer service skills and should be nice and polite to everyone Guys we understand not only you work hard we all do But we all should be generous and polite with everyone no body wants to be treated in such a bad way if you don t like or want to work stay home many people are there looking for opportunities If you want than learn the proper way
It is a very busy Tim Hortons, care need to be applied on the simple things like specific coffee orders and bagels. My bagel was rough but my service was good. Vegetarian options: Its timmies Parking: Its tight Kid-friendliness: I saw 2 highchairs Wheelchair accessibility: You can roll in
Its a Tim Hortons just like any. I gave it five stars overall because the staff was very friendly and it seemed quite clean. 5 stars for the customer service I received and they had a very good selection of donuts and all the other things unlike some other ti.ms.
Dietary restrictions: Should offer healthier food. Not just sweets. Food
terrible customer service, lady was rude for no reason. coffee wasn t very good either. better tim hortons out there.
Sometimes I admire all these hard working employees in Tim Hortons. Hectic work. This particular location is another example of an honest and dedicated work. Always fresh.
totally annoying staff, they don t have a single thing to eat
Very nice! There was an issue with the online offer in the app and the manager came forward to resolve it quickly !
Amazing drive through very fast, Nice and friendly staff, Great service , Thanks
Can t complain it s Tims
Clean franchise as usual and everything you would expect from AAA franchise.
Stale biscuit bread, sauce on the burger was almost absent. Poorly managed. I do not know why I allowed them to disappoint for the third time. AVOID.
The drive-through is great.
Great stuff
I have stopped going to timmies ever since they charge extra for double cup. I have been a loyal customer for over 40 years, spending $10-$20 or more every single day. In my early adult life, I moved around a lot and one of my big criteria in finding a new place to live was that timmies had to be nearby. I now go to timmies sometimes because I have lots of accumulated points for free stuff. But because points expire every month and I dont use them up, it gets wasted most of the time. Another one of their unfavorable tactics. I dont know of any other businesses that use loyalty cards that the points I accumulate expire if I dont use it up in certain time frame.
Bright and spacious location with parking. Nice staff.
Vegetarian options: None Parking: More space
I will never ever come to this Tim they make burnt crossiant
Quick service
They need bigger place with more parking.
Its 24 hours. Whats not to like.
I go there every now and then. I enjoy the food without spending too much money
Store was dirty. Coffee was stale. Poor customer service
Try the turkey bacon wrap
A Tim Hortons thats open 24Hr near the place I used to work overnight is a bless. Countless times I visited this place for breakfast, lunch, dinner and everything in between. Overall positive experience here. The only thing I didnt like is not offering hot meals after midnight and the very early hours of the day.
As per usual wait 15 minutes to place your order. 6 employees not one person wants to take your order. They are bunched up together just talking instead of working
Well its Tim Hortons
Why you put heated croissant under the sandwich. It all crashed. Nobody wants a crashed croissant. Why not separate bags !!!!!!!!!!!!!!!!!!
Good staff
Clean location. Friendly staff and good service.
Men & Women Toilet close for one hour after cleaning, it doesnt make sense. All customers have to wait one hour.
Quick, got everything I ordered. Efficient
Service is good but the parking and the drive through is bad
Fast and responsible stuff
Good
I really cherish the taste of my everyday morning coffee here. Taste is good all the time. I enjoy having French vanilla and hot coffee. Wonderful, polite and speedy service. Efficient people .
Ordered through mobile, and 20min later i was in drive thru to pick up my order and it was not ready yet, i was asked to wait 7min. Thats why i ordered ahead of time so they can brew decaf on the go size. Donuts and muffins were not even packed yet. Whats the point of mobile order if u still.have to wait, and already paid ahead of time. There are so.many staff inside and still cant believe how my order was not.prepared on time
Bought a medium FV and half the cup is empty.
Had to wait 20 minutes to get served and cashier was rude
Good is ok but service not very good
Friendly staff and best tasteful foods overall. Highly recommend this spot over any other tim Hortons.
One milk, two sugar, With espresso, Taste and enjoy
I have been visiting this store every morning for the last few months and they really save my time by maintaining a healthy drive-thru timings. Its really commendable. Order taker, Angel is very polite and friendly as well as the other staff, Vatsal is helpful too. Best thing is they remember my order!
Love dounuts...no good coffee
May be one day i will find muffin on poppy & shia seeds, yhank you Tim
I visit this place very regularly, but one of their employees is rude and lack basic manners. If he doesn t want to work it s better he could stay at his home. Today, when we asked him to change his gloves, he became so frustrated and started arguing . It s high time you look the way your employees deal with the customers.
Always fresh
Very slow Drive thru Lack of communication . Food : 5/5
Quick and friendly service..
There was a lady name sudha, i order fresh steap tea she started shouting i have it i m not gonna make it fresh it wasn t fresh, i told her many times she shout for no reason you can check your cameras or whatever you have. She had airpod on she was talking on phone is it allowed on work having airpods on and talking while work.
I purchased a large ice coffee and they only filled it up half way I compared it the amount with my sister and she got a medium it was the exact same amount
Liked it
Good experience so far at drive through
I was trying use my offer to get two wrap which 2for 7dollars inside of the restaurant is too laud and the server just keep asking my question, because theres no sausage so i asked for two egg farmer wrap. And the server asked me a question is am i just wanna a wrap. I cant hear her that time i just wanna take my wrap and go work, and final i get one egg farmer wrap for 7 dollars.
This tims has horrible service. The older lady has no idea what she is doing or she just doesnt care. I was trying to use the offer to order a Iced Mocha Latte and a Breakfast wrap together for $6. She somehow rang me up only for the coffee. I asked her multiple times that I cannot see the screen and I dont think the amount is right. She said it is correct and I should just wait. After waiting for 15 minutes I only get my coffee and she tells me oh sorry I forgot to charge you for the wrap. Come to the register again and we can charge you. Are you seriously joking with me. This is not the first time it has happened but she is always very unpleasant and rude to talk to. I hate when 1 person spoils your whole experience.
Very good
Mix of hot chocolate with French vanilla is too good
Always excellent coffee
Good staff
Manager/ Cashier is so rude to customers as well as team members.
Worst service ever. The cashier is very disrespectful, and talks rudely to the customer. Im gonna come back to this Tim Horton. Service
Nice N clean washroom. Service is nice but can be better. Foods comes so fast. Like it
