Tim Hortons in North York

Very quick and accurate , thank you for having a clean store

Slowest service ever. It s faster to drive to the next Tim Hortons instead of waiting in the drive thru

Drive through is like 401 all the time. Avoid this location if you can

I wish I had read the review before coming here. Employees seems nice, but it doesnt have Wifi and no power plug.It is not a real Tim Hortons.

Good

This location always seem much slower than other Tims locations, even during quiet hours. Staff often seem unhappy and come off rude. Cold drink cups are always leaking nowadays (though this may be a general Tims problem).

Staff is slow as molasses. Coffee isnt always fresh but not terrible. Dont even get me started on the food quality. Unfortunately its the only coffee shop in the area Food

So far so good

They should listen to clients before placing the order, I got the worst wrap ever. Waste of money and time

Fast service and friendly

Fast and friendly

The best!!!

Great service from the staff

The culture of this Time Horton s is all about respect.

Very slow and worst service every I wait for my order more than 20 minutes Again I had bad experience at this location worst location to get coffee Food : 1/5

Stingy pathetic location. Asked for ice coffee half ice got a half empty cup instead. I asked the manager to fill it up with more coffee and he refused. I got a refund (paid credit / got cash back) no receipt given . empty heres a one star for your customer service. Bye

Very disorganized and long wait times when busier.

Good place

10/10 the best tims location. The staff and management are extremely friendly and serve with such care even when its super busy. They are very consistent in food and quality service. Far better than Starbucks service and a much friendlier/happier atmosphere.

Says it s open at 6 am but told me to wait till 7 for walkin. Has to be one of the first Tim Hortons that have an odd time schedule

This is my favorite Tim Hortons in Toronto! I have to order my iced Capp here cuz other place makes that very dilute. The kitchen is clean and staff is friendly.

insecure middle management driving place to the gutters. Double faced liars.

Half the stuff I ordered during dinner time was out of stock and had to substitute for other items I didnt really want. Overall drive thru was pretty quick during rush hour time and no other issues so 4 stars was given.

Extremely poor customer service. Drive thru takes forever Service

Delicious desserts, hot or iced coffee is fantastic, they have several places throughout the city so its excellent to have a coffee in whatever moment of the day

Its Tims. But they should stock more stuff on evenings. Seems to be lacking.

Its written that it opens at 6 AM in the morning i just wanted to have a cofeee. But the door was closed when i reached there at 6:50 AM, i waited for 10 mins but also they didnt open i dont know why the worst service ever

I recently visited the drive-through at Tim Hortons and had a pleasant experience. The staff were friendly and efficient, ensuring a quick and smooth service. While the quality of the coffee could be better, the convenience and speed of the drive-through make it a great option for a quick coffee run. Overall, a solid choice for a fast and friendly experience on the go.

I recommend slow cook chicken wrap with bacon ,

This morning I tried to order a Tim offer but the sales person don t know how to give the offer at all. The offer shall come any size of coffee but the guy in this Tim have no experience. Very bad. The guy is age around 50 and dress in red Tim Hortons shirt.

Place mobile order 2 mornings a week and consistently wait at least 5-10 minutes after arrival. Today placed order at 730 and received at 745 AND only after asking for order. Order was made in 1 minute. This is typical of every order at this location. I could drive to the restaurant wait in line order and receive my order faster than ordering on the app from home.

Ordered at the drive through and it was great. Staff very polite

This location always lacks the speed of service especially the drive thru. 1 order takes them 5 mins to wait, we had to wait 10 mins to get our order taken and another 10 mins to receive. There was only 3 cars ahead of us. This is always a problem in the morning.

Terrible service and atmosphere.

Great restaurant, great staff, great management team.

Even don t want to give them 1 star. Just visiting there as they have drive threw option but they are unskilled seems like they need training how to make a coffee and always taste of coffee or tea whatever I order at this store is tasteless even some times I go back to return and get another tea but always I cant waste my time to get perfect coffee on second visit. ( they offers hot water instead of coffee or tea )

When I order coffee from the counter 7 out of 10 times the order is given to me wrong. When I go through the drive-thru 9 out of 10 times the orders right. And it takes twice as long to get a coffee at the counter. They should also do something about controlling the flies.

The team at this store is nothing but superb. Fast and courteous. I appreciate them always going out of their way to make you smile! Thank you!

Mix of feelings here, some of the staff are genuinely nice people and others can be kinda rude and inconsiderate. Long waits and inconsistent service.

I asked for a small French vanilla in a medium cup they said i have to buy medium drink which makes no sense it s just a bigger cup I asked for

Went through the drive through LATE NIGHT. David was very friendly and patient as I had to scan my app (open it first) . He got my order perfect :)

What an attitude! bad service, poor management, no empowerment, all they can say is NO. It is just so wrong here. It wasn t my fault that you made my order wrong. It was YOUR fault! Tossing blames between their own colleagues. So they made my sandwich again. No apologies and threw my sandwich on the table. Taste was horrible and blend. there is no sauce or any seasoning so I ask for some mayo and they said it doesn t come with any sauce. So eat it or don t eat it. What?

Went during a busy time but service was quick and efficient. Parking lot is oddly designed making it difficult to enter and exit if you go through the drive through or park and go inside. Not the best for accessibility but my coffee was fresh. Parking: Hard to get in and out of the parking lot during busy hours.

I have been a patron of this place. I visit everyday and I order quite a few times in a day. Have to agree, the manager is very rude. Plus, the staff always get me the wrong order.

This is the first ever Tim Horton in Canada, who is charge for medium cup When you order, small coffee or tea

the place is ok. bright and I actually like the seats near the fireplace. the only reason I put 2 stars is there is no WiFi, I got out my ipad and was ready for some YouTube and chill.. well, this is the reason stopping me go back this location. Food : 5/5

They got the best French vanilla here

Tons of thanks to all the staff working on morning Jan 30th, 2023 especially the Manager on duties! My parents lives near by, just like to spend morning times and coffee almost every single day. Today my mother left her purse at the stove seat, her cash to pay her next month rent was in the purse, not mentioning all the credit cards and IDs. My mother realized she lost the purse after lunch, after about 4 hours. We went back to the store, the purse was kept by the male Manager, he checked name and returned the purse, all cash were still there!!!! Can t appreciate any more! Love this store, love the coffee, and all the nice and responsible staff!!!

No WiFi

No wifi

Good place to enjoy your Timmies

Don t do I here

The food is great, and the staff are friendly, but the place is a bit too condensed.

The best coffee in town, Dark Roast mmm

I had the worst experience with the store located at 5955 Leslie St. cashier ordered me a smaller size and kept saying FREE, but used my points without my consent. I was ready to pay by credit card, but she ignored my repeated request and treated me like a donor to a begger. Firstly, I ordered XL, only got L; secondly, I paid by points and was not informed before the transaction. Thirdly, from the manager to all staff all censured me of wrong doing, nothing is bad or any mistakes from their end. I strongly recommend not visiting this franchise again. Dont be the next victim. I would give negative star to their service. Dietary restrictions: no sugar

Great place with excellent staff!

Very nice and cozy Tim Hortons.

The service at this location was very impressive.I will definitely be going back.

The service in this location was more than I could ask for. This location has turned into my favourite Tim Hortons. I will most definitely be ordering here more.

It s in the best spot! Everything is freshly made.

Its one of the worst timmies. If you are out of data - or your plan is up. Well, the Tims app with all your money and rewards? No good here. Parking: Its a huge plaza.

Overall, it was good.

Good location, nice staff amazing beverages, doughnuts and the chocolate, raisins & bluberry muffins and last but not least delicious timbits

The espresso machine is broken when they pose the offer $2 for any size espresso beverages. Its been more than a week and it is still broken and the offer is expiring. What a coincidence.

Great service

Worst time hortons ever , always have their espresso machine broken. Employees simply trying to avoid work

Terribly dirty location - floors and especially the tables. It appears no one cleans the spaces where customers sit. Staff was friendly and food was fine. Also why no wi fi? Food

Lousy service.

Everything is good here.

Its a small portion Every day I buy steak bowls from different Tim Hortons locations I visit this location; its the worse location I feel like being scammed by Tim Hortons Food : 1/5 |

Very nice staff, busy place, but washrooms were so messy and not cleaned for a while!!

If I could give 0 stars, I would. Service is horrible. I got served ice cap in a leaking cup. ruined my car and clothes. In previous incidents, I got served drinks in cups that werent closed properly and the drink wasnt poured in properly and once again, dripped all over me. Ask for a tray or prepare for soggy clothes.

Why do you say you have Wifi when you actually dont?!

Very polite servers. Food is exceptional and the ambience is very warm and cosy.

Try out the Herb and Garlic savoury pasty. It is creamy and sticks on to my throat. I need to drink lots of coffee to wash it down, good strategy Timmy. Tim Hortons, your clients rate this outlet low starred rating. Have you paid attention to the training? Are you going to invest Wifi? You chose not. This store is understaffed most times. Room for improvement.

The most inefficiently run Tim Hortons. At the busiest time of the morning.. there was only one cash open and at least 20 people in line.They will not honour your mission to fill a personal cup and save the environment

The manager (worker wearing a red shirt) was so kind and sweet! Very good customer service

Never open on time

Arrived at 5:45AM for a pick up however they were NOT OPEN at 5:00AM as advertised on their google hours even though it indicated the hours of operation were confirmed just 6 days ago. Staff inside wouldnt even bother opening the window to see what I had to inquire and just stared at me. Ridiculous service attitude.

Very crowded aisles obstructed !

this morning at 6:30 this guy is always very slow and does not welcome customers, today 12/06/2023

Worst experience ever. I always get my everything croissant sandwich grilled from them and they refused to do so the other day.

Coffee is disgusting, especially decaf. Coloured water.

Today afternoon I bought a cup of coffee and two donuts at this store and studied for the final test on the corner. Around two hours later the owner of the store came to me and said that I had to buy another stuffs every two hours. So I said I have visited this store and another tim hortons for several years and haven t heard of such a thing. He said this is a business place so if you want to stay here more than two hours you should buy another thing. Yes I understand it. As a customer to stay long time such a business place, I know I should buy more than a cup of coffe. So I usually buy a cup of coffee with some cookies or a muffin. Anyway I have never heard of such a rule and seen such a notice. There were a lot of empty seats. It was never busy at that moment. Should I buy another coffee or tea to stay longer?? Is it a tim hortons rule?? To stay there I have to buy one by one every two hours?? I also know there were some people talking there just with one cup of coffee more than two hours. Why doesn t he say the same thing to them?? He kept asking me to buy something 3 times. His words made me so upset so I talked back at him nervously ok I will leave soon. He said Don t come again I said Don t worry!! Hahaha, what a f***ing tim horton it is?? What a rude owner of the store he is???

I usually come to this location in the evening while on my way to a friends house. Every time, there is a line up inside, and a line up at the drive through. When I finally get to the window of the drive through, I only ever see 3 employees - one at the front cash (also making food and drinks), one at the drive through (taking orders and making food and drinks), and one employee mopping the floor. I understand cleanliness, but mopping while the store is open seems inefficient and dangerous.

Worst customer experience! Rude staff! They don t serve grilled cheese!

This is the most horrible Tim Horton I have even been. Many flyes are fly in the food cabinet and the whole restaurant.

So, I dropped by Tim Hortons on Leslie Street in North York recently, and it was a bit of a mixed bag. Most of the crew there were friendly and quick, and the food and coffee were, well, typical Tim Hortons fare nothing to complain about. But heres the thing there was this older lady server who, honestly, came off as kinda rude. Not the friendliest of folks. It put a bit of a damper on an otherwise standard Tim Hortons trip.

This Tim Hortons is sometimes pretty busy and the service is not the best. Still this is not the worst Tim Hortons there is so I would still recommend it and just be aware that it could take a while to get your order done.

Quite cozy, friendly staff, fast service, yummy food

Probably one of the worst Timmies locations around. The employees are great but the ownership is horrendous. ALWAYS understaffed. Always smaller portions. Missed the Halloween food options? Dont worry! Still being sold a Christmas! Yeah... I feel bad for the employees but super cheap owners... ohbyeah... slowest lines too

This location tim horton the best so friendly, very clean especially the owner amazing &respectful

Good and fresh with a good dining area

No wifi , over all service is good couple times the staff gave me the wrong coffee from the drive through , over all coffee made FRESH and HOT ! Washrooms need immediate improvement and renovations!!

The location here is very good and parking is easy. I like iced cappuccino and cheese scones.

Its newly renovated, so its clean, tidy, quiet, the staff is friendly, and the food and coffee taste very good. Parking: The location and accessibility are very good.

This is the worst tim hortons in the whole country. Customer service is zero. They exploit their employees and to cut costs they only have 2-3 employees in the whole store. It took me 1 hr to get my order in the drive through.

The owner is terrible.

Honestly the only reason I give this spot 2 stars is because it s close to my house, and because it s consistent. Now it s not consistent in a good way. It s consistently bad. One of the greatest failures I ve experienced from this location was when I placed a mobile order on the app for a pickup at 5:55 am right before catching the bus. Too bad the store opens at 6!! After a minute of knocking on the door I had to abandon my order as I couldn t afford to miss the bus. Ive had other issues ordering as well. For example they ll have the option to order a caramel cold brew but when I come to pick it up it s not only not made but they don t even have the necessary ingredients to make it. On days when I do walk in however it isn t much better. On some days you ll have 2 staff members serving the whole store, and on others there will be upwards of 10. The thing that you can bet on 100% of the time is that they will be prioritizing the drive through, not the cash. I ve had the unique experience of waiting for like 10 mins (no joke) before someone comes and takes my order. Even when there is someone on the cash, it takes an incredibly long amount of time to get the food. Does it really take 10 minutes to get wedges out of the heated bin and put them in a bowl? If you want consistent disappointment make this Tim Hortons location part of your commute.

Too slow service by the staff. Moreover, they have chilli & only one option available for the soup.

Peaceful place and nice people.

The slowest tim hortons ive ever been to. The service isnt even bare minimum and you have to wait in the drive through at least 5 minutes on a good day and sometimes 10 15 minutes. The orders are mostly wrong and there are maybe 2 3 employees working which is obviously not enough.

Terrible store, employees have no idea what they are doing. Slow as molasses cant follow basic instructions and always get orders wrong. Waited 20 mins and ended up late to work and when I got to work freaking order was WRONG!! Id give this place zero stars if I could. Please just drive to one of the other tummies thats like 5 mins away this one sucks!!!

Very busy short of employee and you have to stay 10 minutes for cup of coffee

I had a disappointing experience at Tim Hortons. The supervisor, Narvy, asked for extra payment when I declined upsizing my cup. To my dismay, he responded by adding extra black coffee to my cappuccino without my consent. Unprofessional and unacceptable service.

Cool staff!

Ordered London fog hot beverage (Dec 21st 2023 @ 8am) and it tastes BEYOND disgusting. Why would any of you working here produce beverages you wouldn t drink yourself?!!!!! Unacceptable! I advise you all to drink and taste your order while in the drive thru, infront of the drive thru window to make sure it is up to original Tim Horton standard. I understand you have to serve guests in a timely manner but DO NOT SACRIFICE the quality of the food and drinks. I will be reporting you to health Canada.

It is best not to visit this restaurant at 8 or 9 pm, the service attitude during this time is very poor. Its like he wishes no one would come and close the shop early. I used to order Tim Hortons at night, and there was an Asian waitress wearing glasses who always had a bad attitude. It said closing at 10 oclock, and she told me that I couldnt bake anything at 9:30, but I felt that I placed the order before I could place the order. Its their business to turn off the oven early, and they shouldnt blame the customer. If its true, You can close takeout early if you want to get off work early, and the waitress complained to me at that time. But I went back a few times. One time at 8:30 I ordered two croissants and asked to bake them. She told me that they couldn t bake them anymore, and told me in a very bad attitude that they would be closed after 8:30. Turn off the oven. So one time I arrived at the store at 8 oclock and ordered a croissant. The lady still told me that she couldnt bake it for me, but she still baked it for me. I was very surprised. She was obviously lazy and wanted to get off work early, so why should the customer have to bear the responsibility? The door closes at 10 oclock and the oven turns off at 8:30. This is very unreasonable. However, the waiters during the day are quite friendly, although they seem to have changed recently.

The guy named Tom is an excellent customer service representative! He was very friendly and made my order quickly. I could not find a place to charge my phone, so he helped me out. Thanks a lot for your hard work. Parking: Good parking

Small but very busy place