Tim Hortons in North York

Amazing location!

Always my go to Timmy s! So fast and always a good service for Naveen!

Quick and efficient service

I always get served fresh drinks and food at this location, my preferred location always! Very friendly service too! Food

very good service and famililar at home

Friendly service Vegetarian options: Lot of options are available Food : 5/5 |

Good staff and nice place. I read books her

I got my stuff quick and easy

Food served here is delicious and staff is very friendly

Me and my friend came to 70 Forest Manor tim hortons, they service was impressive and immensely, we are very happy thanks guys keep rocking

Excellent service from some good people

Worst Tim s ever, half of their food is always sold out, the worker didn t spread the butter so there was just chunks of butter to bite into, toasted bagel wasn t even warm at all

Friendly customer service

This has always been my favourite Tim s. Staff is always so welcoming, service is always fast, and food is always fresh. Never once have they made my order wrong. The manager is such a kind individual!

It has a nice, vibrant atmosphere. Dietary restrictions: Given the significant number of muslim population in the area, it would have been really responsive if halal meat option were introduced in the menu. Food : 5/5 |

This is my go to timmies on my way to the station, and they re quite friendly and timely with their orders :) Dietary restrictions: They have almond milk :D

Our friendly neighborhood Timmies! Service is always on time and staff are very friendly. Wheelchair accessibility: Accessible

Hey quick service and very convenient location at sheppard and Donmills.

It is a fantastic place to grab a coffee

dirty tables, gave me US coins as change idk why

My experience with all the beverages Ive tried here, has always been consistent and good. Shout out to team member yashvi, great work!

Customer service can be improved, people visit stores for the experience, I would like to reach out to your guest services, the link you shared is not helpful. Please share a valid email address. Thank you

Once again, they mess up my coffee!! All these days I had been avoiding a negative post, but finally my patience runs out after they add more cream than asked for, most of the servers are just rushing to close orders (irony-they are still late on almost all my orders). Tims remains the best but service at this franchise is awful (being very gentle). 07/16 - And they do it yet again!! Ordered 1 cream/ 2 sugar, given 2 cream/ 1 sugar (pics attached). My bad I trust these useless servers, for others, better check your order before stepping out. Downgrading to 2 (full faith that soon I ll be downgrading to 1). Good luck 10/14 - and they live up to my faith!! Franchise owner must have hired them at half the wage, these people are not fit to even clean the coffee place let alone make/serve coffee. I wish they had closed instead of 2500 don mills location. (Unfortunately my wife picked up and didn t check the order)

This is my go to Tims everyday on my way to work. Excellent customer service and prompt order fulfillment :)

Huge waiting time. Staff wasn t as polite as usual Tims staff is. Took very long time to prepare order. I believe they are understaffed.

The customer service went in the trash it used to be so nice to go there maybe like five years ago the food was good and the employees were nice but now you go there and the employees are so rude. I just asked him for a straw and he rolled his eyes at me not only that but their food is disgusting now

Theres a need to mention three of them. Shahil, Kanisha and Yashvi, they are the three people whom youll see greet you with a smile and are ready to answer all your questions with patience. They do deserve an appreciation review.

Everytime I go in they get my order WRONG ask for DOUBLE TOASTED never happens ask for ONE cm3 cheese you get THREE LOL The older lady that works the sandwich counter shirt with glasses she is very rude slops my food together and shoves it at me each and every time They all need to be retrained in all aspects

I wanted to mention one staff member, Sudha, who was very friendly and made my order quick! However, this location does seem quite understaffed.

I would like to say a big thank you to Kanisha. She is always smiling and so pleasant. Always greets and makes sure you are taken care of. She is a hard working individual and it is nice to see when someone works hard and pays attention to your needs. Kanisha, thank you for all that you do!

Very rude employees. Will not be coming back to this location in future.

I was wondering how the people know the stuff names!! So i think they are there friends Actually this location is not like before and they are not helpful at all . I came to this location and ask for a green tea the lady kept asking black with big long face she doesn t even want to talk farther !! Also i ordered Too Good to Go and i got a bitten piece

The worst Tim Hortons location I have ever been to and unfortunately it s the closest to my house. They constantly mess up my orders and then the staff are rude to me when I nicely ask for it to be made correctly!? Anshu is specifically one of the rudest and most incompetent workers I have ever encountered, talks to customers like they re the scum of the earth for no reason, and refused to let me speak to anyone above her. I have literally never been treated so poorly by service staff, and I work in the service industry so I know this is not right. Just unbelievable rudeness, and that s not even touching on the cleanliness of the place. I love Tim Hortons but I have decided that I will NEVER visit this location again, I ll just walk to the farther location because I refuse to be treated like garbage by the employees at this location any longer.

I went just now on 28 July 2024 at 10pm, the shop is said as it is open but when the seller said that the said timing opens till 11pm is applicable from 1 Aug 2024. They either take the order or correct the available timing else my time and effort would not be wasted

Not too impressed with this location, service was below average, not much selection in non peak hours and the Coffee and Donuts could ve been fresher.

One of the most disrespect employees are working here. Please take a necessary action . Not once or twice almost 90 times and plus , I would ve came to this location. The employs attitude never changed. They don t want any customer after 10 or 10.30 .I don t know why ? Especially I want to mention a guy who works in the morning as well. Oh God I think he s a manager. provide them a proper training, how to deal with the customer .

I have waited for 20 mins for a chicken bacon ranch wrap there, and the staff feels normal about it.

This branch is not very clean, of course, this brand has declined.

Waited a long time for someone to take my order, and the worker was rude.

Hello there i am posting this review while i am at the location. To be precise i ordered only 2 items at 5.30 from mobile application. I set the pickup timing 20 min though i reached here around 5.55 6 oclock around 10 mins late though my order is not ready and staff is still busy with regular customers. Its good to come and order rather than doing mobile order . Thank you

Horrible customer service I online ordered muffin they didnt had so I asked for refund a short red head Indian girl said I wont do it because it a long process and there are many tims which makes item unavailable online if they dont have it but she instead started blaming me that I can not see that then I shouldnt have ordered it , its too rude to be acceptable and tims please make name tags visible not black so we could read their names

Absolutely ghetto

Not even worth any star...but no such option to rate. Slowest and laziest staff ever. Street vendors are faster and more courteous.

The washroom was disastrous

The staff here looks like they ask for their hands, to their feet and the rest of their bodies the permission to move, the service is so slow!

Worst Tim location in town . Staff ignore people even they have time to serve you, and make the meal really smaller than other places but keep telling you that is the right size . Few specific staff Very impolite and don t give you some extra ice because their manager don t allow them what a really funny fact in this store. Other places just serve better than this location.. but it is only the place for don mills forest manor community so can t skip it.. hope they can improve

one of the top slow Tim Hortons at GTA

Amazing

staff always ignores customers, every time I do a mobile order they just start doing it when you ask for your order because they see you on the mobile pick up counter and they just ignore you, what s the point of making mobile orders if I have to line up in the cashier for them to just start making it on the spot?

DONT order anything other than Timbits here, I order a beef burger and they gave me chicken, and it wasnt even good

One of the worst Tim that I ve been to. The crew was a female who was rude and arrogant. She doesn t know how to behave with the customers and have a weird attitude as if she owns the entire store. I feel sorry for everyone working with her during her shifts!!

The cashier was so rude and worst customer service.

Such a disgusting customer service from the guy in front. It looks he is a manager or something, if yes i am sure he needs training for customer service and solving problem instead of showing attitude. I don t mind waiting but when you handed me the order it should be done !!! That s everyone wants!! Friday May 10 (11:53 AM)

There was fly on the food, when I reported they didn t bother to do anything. Watch out before you buy anything from this place.

This is a serious complaint concerning potential racial discrimination. If it happens next time, I will call the police and request lawsuit. **The owner is nice, the store manager is nice but only one specific employee really will pose danger to the business. Incidence details: May 20 10:30-10:40am I was in line and its my turn so I came to the counter on the right(the one in front of the coffee machine). I was at the counter already but the guy refused to serve me for no reason, ignoring me and still calling next in line. Eventually it was the guy on the left counter served me with courtesy. The guy who ignored me is the one with beard. I cannot find a reason to excuse him because I said Hi to him already. There is no way that he didnt see me. If this happens to me next time, i will directly call the police and spread the details in forest manor neighbor social platform.

I went in to get a coffee. There was no line up. No one came to the cash to take my order. I waited more then 5 minutes and I left. The girl didnt acknowledge me. I find your service is getting worse and slower. Also, the lady preparing food not friendly or polite.

Worst service by Anshu. Please teach your staff to respect the guest. Take time to listen to the guest and act accordingly.

No one knows what they are doing here. A simple order can take up to 15 minutes. If you are in rush do not waste ur time here. Update: after waiting that long they gave me the wrong order. I was too frustrated to wait for the correct one. Damn!

This Tim Hortons is understaffed. Placed at a prime location, Sheppard and Don Mills, the store witnesses busy mornings throughout the weekdays. You can place your order through their app, and even after 15 minutes of ordering online, you can see two staff running and struggling to breathe. (6- 7 AM) The store owner should be humane, and add one or more staff in the store. Its a shame you have to save $130 a day. Of the thousands of dollars that come in, spend some money to improve your customer experience.

I don t understand!!! This place doesn t even have a drive through, yet they are the slowest location I have ever been to!! I placed my order online so that it would be ready when I got there. Of course the line is out the door and my order wasn t ready. Mind you, I had given 15 before I arrived. Every time I come, the two people that are at the front are always running around scrambling like a chicken with their head cut . Why in such a busy location is there only one person at the cash and one person at the food station? Stop being cheap and hire more people!!!!

This particular location deserves no star. I purcahsed a stepped tea, which I told the lady it has to me hot, yet I was handed over a very warm tea, plus upon I insited there should be no sugar. Yet she added it. I explains to the lady politely yet she attacked me. Her reason being that she has been standing for 8 long hours The lady was very arrogant, spoke to me in an unprofessional manner. I will definitely never recommend this location and neither will I visit the place again. The tea had to be thrown out because I do not take sugar. It is roll up the rim period. Yet my tea was handed over to me in a regular cup. When I asked why it was not in the roll up the rim cup. I was told that I have to pay extra money. It would have made a huge difference if I was gently explained that you ran out of a particular size of cup. Like I said this is the WORST SERVICE. No apologies, claimed to be right. Refused to listen and vomited all kinds of unprintable names from her mouth. Never never never will I visit this place again.

Why store manager decided to leave ONE inch of empty space in my coffee cup? Stupid change. This is 4th times happen since 2 weeks ago, why? I asked few people around this area, everyone said the same, ask why? This is cheating in business.

lazy employees

Food is just like any other Tim Hortons, staff are nice, very small store though, most of the seating is outside.

The best Farmers egg wrap and the double double coffee

My Tim Hortons experience was a delightful one, especially with the combination of mixed French Vanilla and White Hot Chocolate. The blend of these two flavors created a deliciously rich and comforting beverage. Tim Hortons signature commitment to quality was evident in the well-balanced taste and the warmth that accompanied each sip. Its a perfect choice for those who enjoy a harmonious blend of sweetness and creaminess in their hot beverages.

There was a new person working and the person training him was screaming at him in an Indian language and later on he screamed at me and spoke rudely to me too. Awful.

I got the worst SERVICE** I went to this location and was waiting to pick up an order. Took me 5mins mins to reach this location.The worker asked me to wait 5 mins to prepare the order I agreed! 15 mins later the food wasn t ready! I mean one sandwich wasn t ready! A fast food chain wasn t able to prepare one sandwich within 20 mins! I called the manager or so called manager without a name tag! I asked his name he refused to provide I asked only his first name! He wasn t able to solve the issue and asking the workers to prepare the sandwich ASAP! He told me to get it out of the location in a very rude tone! Which is very unlike to me! I d they don t need customers they should just close the location and not give a bad service ! He had his earphone in his ear and listening to music or talking to someone! Which is a bad example as a manager to give to other workers! I will never recommend this location to anyone if that person called manager is serving people! That is my worst experience in my entire life in a tim horton I would give zero star for service !!

Food

Good place for a snack on the go. Near by TTC Line 4 enterance on Sheppard East road West side.

terrible order experience, I ordered three items, but only two Combo on the receipt. Wasted my time in the morning rush time.

Very poor customer service by an indian girl named vidhi. Very rude and disrespectful behaviour towards customer.

Good ol Timmy

Best suited for anyone whos looking to get eatery products when in an hurry. The services from the employees and their hospitality towards the consumers is satisfactory. The food and service is very good. However, the ambience can be a point where they can improvise and I personally feel as its a smaller store, it can be a point for such review. But overall, again, it was very cool and good experience to get food when in rush.

Very rich, very fast and above all very accessible to everyone. My wife and I spent an average of $20 CAD for two coffees, a bread, and two wraps or bagels. The attention could be better, since when there are many people the girls get confused with the orders.

Three sugar three cream.. no sugar no cream. Bruh

Nice location. The coffee tastes good 9 times out of 10. Only issue is that sometimes it feels like there is no sense of urgency from the staff to attend their clients. Ive gotten inside and with no lineup have to wait for 5+ minutes to get my order taken. Maybe an understaffing issue but worth saying it

The quality of drinks is so low. Wraps are not done well. Quantity of wraps is very less compared to other Tim Hortons. They dont give atleast the cardboard kind of a thing for Breakfast wraps. They give it in a paper. Creamy chocolate chills is so watery no matter how many times I have complained.

A daily go to place

I live in the building so I come here for the convenience. Every single person on cash, including the manager is horrendous. You will be treated like you are bottom tier, given attitude, yelled at etc. I ve never left here happy. The ladies at the sandwich bar are always lovely though, the customer facing staff should learn a thing or two from them.

Great place to grab a cup of coffee

I ordered extra hot latte, he gave me cold coffee and destroyed my enjoying coffee time, i told him to heat it more and he said it is the max. He wants me to drink coffee as he wants not as i want. I will never go there again. I prefer Starbucks always heated as i want.

Tried their cilantro lime chicken. Absolutely horrible food. The grilled chicken was smelling like fish. Not worth the money and health.

Very nice Tim outlet. It has many sitting chairs. Very good staff, clean and neat place. I will definitely suggest this place.

This store is ALWAYS understaffed. I feel bad for the older lady working the wraps/sandwiches. Unsure why the owners of this store have the store in such a heavily populated area and wont even staff the store properly

Good place for coffee and bagel

Not crowded in early weekend mornings. Be patient with your mobile pick-up orders. Recommend to send your mobile pick-up orders well ahead of time if you want your mobile pick-up orders be ready when you arrive at the store. Otherwise other walk-in customers would most likely get their orders done faster than mobile orders, even if they arrived the store after you and while you are waiting the whole time for your mobile orders.

Your average Tim Hortons. Liked how theres nowhere to park so its always a bit more empty here than not.

Lots of attitude. I was the only one at the counter waiting to pick up my order, the lady didn t even look.

I usually come here out of convenience since its close by. Staff is always rude. Saw one of them drop a drink lid on the floor then hand it to a customer. Left immediately. Good thing there are options across the street - - albeit a little further

Closing half of the area. And wash room 9:45 pm reason Becz it close at 11 they closing ahead of time

Just as a regular Tims outlet but with patio seating

This is the best option in Toronto.

(2023-05-06) The mens room door lock has been broken for months. The door cant be locked so no privacy for anything. --- Upd: the owner replied and asked for additional info. I wanted to ask what more they want me to tell them, but their response was disabled from replying.

Welp, that s the worst looking sandwich I have seen in a while

Rude staff at the counter. No manners how to talk to a customer even if you are asking them to wait. Very bad customer service from the staff don t know the name but one with spectacles.

Good to go option. Service is quick

This place is a joke. All the workers here looks depressed and stressed out. Jeez the staff here gives you weird and creepy looks. BOSS I paid for my coffee just serve without giving attitude, here the staff look down at you as they are giving something out of their pockets. Never been to a place with this level of worst customer service. Ive never experienced such poor service. Yikis!!! Never going back to this location. And no wonder why people here are complaining about the staff and customer service. THE STAFF HERE ARE EXTREMELY RUDE AND ARROGANT.

The manager is terrible and so rude. I m working at restaurant to and I know the services it s all.

It s kind of strange and funny that they don t have locks in the washroom I asked the staff and they said we can t help it s broken since long time.

This place is very busy. Would not recommend if you re in a rush. However, the staff are friendly and trying their best!

Great cafe

Take your coffee and go. It s fast-drink after all.

just bought a haberno chicken bowl half of the bowl was empty please charge extra to get good quantity. Charging 10$ without quantity doesnt make sense its the worst just imagine you are hungry you got 4 spoons of rice and 3 chicken pieces never ever going to this place again

Fast friendly staff

Amazing place to have a cup of coffee with friends and family. Even if you are hungry, you always could have some amazing yummy wraps, soup, sandwiches, donuts, so friendly atmosphere

It is a clean store, but the question is; why don t you guys except American dollars? I bought a large coffee and I was short 0.17 cents and I gave them American dollar, so they said oh we don t take American dollars. !!!! On top I waited 10 minutes for a regular coffee, I would understand if u guys busy, but having only 3 customers and wait 10 minutes is not cool. Respectfully I want an answer please.

If I could rate this place lower than one star I 100% would. This is the third time I order something through Uber eats and my order comes either missing or with extremely poor quality. This time I ordered a small iced capp along with a couple other items and this is how I received my drink. It literally looks disgusting, I didn t even bother drinking it, I immediately threw it away. Terrible service!!!

Absolutely abysmal service. The cashier working on Friday Aug 25th at roughly 1230pm made my girlfriend feel terrible for simply trying to order. He yelled at her for trying to choose some timbits or accidentally asking for an item that was sold out. Shes done with Tim Hortons for good now.

Cant really say much about the service and atmosphere since I ordered via the app and my order was take out order. When I got there, my order was ready and it tasted like every other timmies

Quick food and beverages provided.. sometimes service is rude!!

The WORST location, and it s clearly because of the staff. Every morning, they have no concern with serving customers promptly or getting the orders right. On two occasions, the manager (who is the only cashier apparently) was on his cell phone. And did not decide to service anyone until he was done his call. Unacceptable. Not to mention, every time I m there someone is complaining that their order is wrong. The service at the Tim Hortons/Esso location is 100% better. AVOID THIS LOCATION AT ALL COSTS if you value a correct order and getting to work on time.

I ordered coffee double double but he gave me french vanilla . I dont get a chance to change because i left already. The crew guy is rude asking me to move to the side.

The worst Tim Hortons, terrible service.

It gets a bit crowded.. but its our go to place .. friendly staff

Fast friendly service

Bought farmers breakfast wrap. Hash browns were not ready so I ask person making wrap to leave hashbrown out because I didnt have time to wait. The person plastered Chipotle sauce on it and I couldnt eat it. Didnt taste egg or sausage just tasted Chipotle. Had to throw it out.

The guy who was working on Nov 16, 2023 around 10:30 PM is by far the most rude Tim Hortons employee I ve seen in Canada. Never greets back and looks at you like he s gonna pay for you out of his pocket. Other employees are okay but this guy straight up looks at you with disrespect. He should go back to elementary school and learn how to respect others. Post that, he should learn a thing or two about customer service. Then, maybe I ll order something from here. Worst customer service experience ever !!

Be prepared to stand and wait 10 minutes just to get your order taken, while the workers act as if they don t see you. Worst Tims I ve been to.

Every neighbourhood deserves a place to gather with families or friends or just unwind, relax and enjoy FREE WIFI for everyone.

No sanitizer

I hate giving bad reviews, but for whatever reason, this location always seems to take way longer than average to complete an order. Youll pretty much be guaranteed to see the person that took your order to do most of the order prep, whereas other locations delegate separate people to do that part. No fault of the workers themselves, but whoever manages this place needs to do something about it, but likely wont, since it has some of the best pedestrian traffic in the area.

A bit slow service, but worth it as you get your classic canadian experience.

The coffee over there is so disgusting also when I was want to use the bathroom they said no because they were clean it and I told them that I will keep it clean they said no and I really need it to use it also I was pregnant

No drive through. No parking Better for only those whos living there Parking: No parking

There is a lady wearing glasses being super rude , I m gonna report to the head office

Tables were not clean, flees flying all around,attendant with dot on middle of her forehead very rude was trying to make fun of customers. Very bad experience.....

Poor management

Bussing as usual. Better than dunks. Ransom Indian dropped hot coffee all over the floor when I was about to get my food. Shi was too funny

Yummy

Place is cleaned regularly. Washroom us clean for the area and service is good :) only unfortunate part is no parking space

New-ish Tims with all the usual items

Great place to grab a drink or bite to eat.

Tim tim there there

Worst Tim Hortons I have ever been too Lady working the front moving so slow on purpose to take as long as possible I had to leave before I could get my coffee before work :( DO NOT GO UNLESS YOU WANT TO BE LATE TO WORK

I ordered 2 large white hot chocolate and guess what? Only 1/3rd of the cup is filled I m not sure why every time I come to this place I have to check the cups and my order I don t like to waste my time for bad reviews but it s not the first or the fifth time that s so disrespectful for 15 years I never had the same mistakes from the same Tim Hortons branch

Location arbitrarily closes half the tables at 9:20 despite being advertised as open till 11 and asks patrons to move to the other side where there are 4 chairs.

excellent

There were about 3 employees there when I got in line to order. Most of the tables were occupied by just a few people. Everyone was actively avoiding sitting at two tables because someone spilled coffee on the ground and chairs around that. It wouldve been nice if the employees cleaned that up. I wasnt given a tissue with my coffee or my croissant so I went up to the counter to ask for one and was ignored. This was unusual, since almost all the Tims Ive been to offer them with a smile or have a dispenser next to counter or somewhere else for you to help yourself. I got my coffee on time. My croissant was cold and sad. Nothing to write home about. But the customer service and the cleanliness could be improved a lot. I dont think Ill come back here again.

Awful customer service.