Tim Hortons in North York

Everyday I come to this location and kawal is always greeting me with a smile as well as the other workers there guy honestly need a raise great service and attitude

The staff is really friendly and the ambiance is really good. Would recommend my friends and family to come and enjoy here.

Beautiful place beautiful workers beautiful location

Services are very good

Didn t work the toaster the door the washrooms and they weren t nice don t go

I ordered extra cream extra cane syrup and they give me regular and i ask if they can put extra cream they put milk i know what my iced coffee taste like this is what i order everyday

Store is always clean, staff are very friendly and helpful. Thank you.

One of the good Tims in the city. Thanks for employees and management. Food

very fast Parking: clean and spacious Food : 5/5 |

One of the worst location i have been to. They don t care about the customer just keep taking with each other. Work is very slow.

Incredibly slow, impolite, tried to pass off an incomplete order. I work on the road, I go to a lot of Tim Hortons, this one was brutal Service

Served spoiled cream on my ice coffee.

One stop area for my peppermint tea..

Went to pick my mobile order. First missing items. Second i ordered veggie wrap and they make it chicken wrap. Third when I ask for replacement then employee answers that can i remove chicken from wrap.

Terrible attention

Worst tim I ve ever been to, food quality is garbage serving stale bagels donuts. The coffee doesn t even taste like coffee. Idk what is wrong

Food

Employee sonali sharma is very rude and she smells like fart

I have been there repeatedly and I have to say that they have terrible service. They are not friendly, besides the coffee tastes strange and the breads are old. On my last visit I bought a plain bagel with cream cheese and they didnt even bother to heat the bread

Poor and sloooowest service I ve ever seen

my go to coffee shop . makes me feel alive again and again

The Tim Hortons located in the Atrium on Bay is convenient, and everyone forgets about it.

They don t have good behaviour.

Very slow service

There is this one girl working there, she moves slower than a turtle, doesnt speak an ounce of english, FIRE HER. Genuinely never left a bad review before but OMG she was so slow and I had to leave after waiting 15mins. Just fire her.

Thanks fir service

It was the worst experience Ive ever had at Team Horton. They werent doing anything, and I had to wait 30 minutes for a simple order.

This place always looks dirty, plus the employees are rude. On three occasions I have organized my things 10 or 15 minutes before picking them up and my surprise is that my things are never ready, a coffee and wrap in 15 minutes is not ready, but there are 3 employees doing nothing and when I arrive They even laugh with each other because of my things and they see my frustration at missing my bus, today was the last time I was here.

Now they charge $0.50 for oatmilk Paid $1.50 for milk and $1.80 for coffee Weird because not all locations charge for different milk People dont understand that it is not a choice not to have lactose ,people get sick We shouldnt paid more Oatmilk is cheaper than regular milk why charge us more

Never seems to have what is advertised.

It s too dirty

I ordered a chilli and some drinks, but they missed the chilli. I told them I paid for it and they just replied they cant see the order. Later they asked me to change the order to another item with the same price cuz they dont have chilli as it s a small branch. 1) If you dont have it why do you put it on the menu 2) they didnt even apologize for this situation poor experience

l love there coffee.

The slowest Tim Horton workers ever, especially the girl named some inder yell at her team members in some third-world language and move like a sloth. Absolutely the worst experience I had at Tim Hortons. Had to wait 15 mins for one cup of coffee, and three TTC buses left before my eyes. It wasnt busy at all, she spent more time whining to her teammates than actually completing orders. Please remove her or atleast find her a position back of the house.

By far one of the best Tim Hortons I have ever had the pleasure of eating at. The staff is professional and very friendly. I highly recommend this location to anybody near by that needs a great coffee and a happy smile. 9 billion stars

it wasnt bad. I ate a delicious sandwich and the coffee was also good. The staff are very polite, but I waited a little longer for coffee than expected.

One person with awful attitude ignoring me for 5 minutes and then half of their product went missing somehow . Despicable service for such a big brand . Cruel review but service really matters I believe.

great place to have coffee with friends.

Nice place !!!

Coffee to go

Its just a timhortons

Ordered 2 cheese begals took 10 min to make them with 3 employees not recommended to quick service

WORST!!!! Tim hortons. nobody in line but I have to wait for 15 minutes to get just steeped tea and a croissant. Team members are just talking with each other and not giving any interest to the customers coming if there is minus hundred stars I would give. Message to manager or owner please teach your team members to give priority to the customers first and if they have anything to share can do in their breaks. Team members talking with each other and I heard saying why people order so much like it is a disrespect of me and whatever I ask they are saying we don t have it. I ended up with just a steep tea and a croissant, even though I can see there was bagels and croissants More stuff in their shelves.

Delicious food Vegetarian options: Rice bowl Kid-friendliness: Tim bits

Some liquid was leaking out of this ceiling machine all over the drinks prep area.

This is a small, yet friendly restaurant. The service is good and mobile orders are always ready for pick up.

First tim hortons I have ever been to with working touch screens to order Besides the garbage overflowing and the two homeless guys fighting outside, the service was pretty good and fast Food : 4/5

Unprofessional Rude employees refused to refund my big order that I DID NOT ASK AND DID NOT TOUCH that they messed up when taking orders and took out items that I did NOT ask to be removed from my order! One of the person was named HARPEET Dirty dining and washroom theres urine and toilet paper all over the place.

Most unclean place in the neighborhoods

Don t visit here

Nice

Employees lock the washroom always saying maintenance it s hard for ever customer

Instead of toasting the sesame seed bagels for my egg BELTs, they picked the one they over toasted before. People there are nice but sneaky. Now I am eating it like biting cold bricks.

Too crowded

after 8 pm they don t want to make your order. they are trying to close before 9 pm.

Rude service lady. Wraps that should be hot are so cold and tastes bland. Not this Tim s anymore.

I pass by here in the evenings often and the staff at cash is always friendly, smiling and ready to take my order. Tim Hortons rep looks happy to be there so that definitely adds 5 stars to the atmosphere.

The male team member who was on the 6 pm shift of August 15 2023 was so rude. We were customers dining in when one of our friends have to go back in after we left to use the washroom but they guy wouldnt open the door Total lack of courtesy and customer service with the attitude . Where do they even get these people .

Service was FRIENDLY, but slow. Sadly slow seems to be the Tim Hortons way!. Happy to report that had great service at this location today.

I love Tim Hortons. Parking: Food : 5/5 |

It was such a great experience of food and service.

Good service

The place looks really dirty every where is there is a thick dust and crumbs. Every table have crumbs. I can not enjoy eating my meal because of the dirt of the surroundings.

No cleanliness in this tims specially in the washrooms early morning staff is worst. They dont even know how to maintain a hygiene. Never visit there your mornings will be better.

Mihir served very well, greets nicely

Yes is very good service!!

My go to coffee place

Clean and surprisingly intimate corner in the back.

Eployees doesnt understand English apperently and have hearing problems.

My coffee always good. Ice Coffee sometimes not.

Very slow, not enough staff. Line was out the door.

Great for a quick bite to eat.

Great place to have breakfast. I had the English muffin and hot chocolate. Great

Not the best on cleanliness. Only one person seemed to be working.

Meh

good as always

Staff is very active

Loved their vegetarian wrap and the French vanilla

Good coffee

Very poor service. The Sri Lankan lady who apparently is in charge is very rude and has no customer service skills at all. I have had so many issues at this location where they do not get the order right and instead of getting the order fixed she JUST argues with the customers and is very very rude. She needs some more training for sure.

10:15 am on July 12. The girl after me in line ordered a BLT sandwich and they made it with the wrong bread. When the customer asked if they can remake it with the right bread, the girl that made it responded, Well now I made it..what do you want me to do? Make you another one? So the customer goes back to the girl at the cash to ask if they can make her another one.. and they said to her, Well thats what you ordered. Instead of being professional by acknowledging the mistake and trying to make it right for the customer. When I saw that they were charging her again to make another one even though she gave them the old one back, I left without even taking my order...its embarrassing and very sad... never going to this location ever again.

Worst store we order online and they send wrong items, we called them and they promise to make a replacement, and they will deliver it. we wait for about 30 mins. its still not coming. they are the one who made a mistake they supposed to make a solution regarding online order we paid for the delivery they supposed to deliver it. its not us going to the store. !!!!!!!!!

How long should i wait for you to deal with my front customer for a change! I pay you bro

Where is my free donut

Friendly staff and clean place. Thanks

Parking: Finch & burthust has enough parking spots especially in the morning.

One of the more decent Tims. Clean store, decent wait times, polite staff

Double double is the cure, just take after or before work or school Parking: Most of them have it or some of them are drive thru Kid-friendliness: Have some special thins for kids Wheelchair accessibility: All of the Tims have it

Takes forever, better off driving somewhere further for better service

Very clean fast service and actually the order was accurate

Im not a fan of Tim Hortons anymore.

best tim hortons i been to in a while, super fresh tasting n the actually made the food with care styll, actually not too bad i cant lie

Another very standard and normal Tim Hortons The major problem is now all Tim Hortons mainly focusing on drivethru, most of staffs taking care of it but only very very few staffs to service or taking orders to walkin customers. As a shop owner, i know this is not your fault. However every single customer to buy a coffee, always your customer. Most of the time, we wait in front of the cashier to wait staff to come taking orders but they all busying on drive thur.

Good

The person who helped me was very friendly even though I dont know much English. I hope everyone is the same.

Staff behaves very rude Never got what I asked Coffee is never fresh And always got my order what the staff wanted to offer me ... Never visiting again even thats is most convenient location for me

Awful location for a Tim Hortons s and the seating is just as confusing and uncomfortable so not impressed

We were eating about 50 mins for craveable sandwiches,only one Pearson working,she is taking orders and preparing other stuff,there is a line about 10 people and nobody can get their food,disgusting branch I will recommend to never ever visit it even if it s close,coz another intersection has Tim horton also

Unfortunately for me, the coffee is always lukewarm here

Same as always.

An average Tims, nothing stands out. Small dining room. No drive thru.

Great

As Always Steeped Tea

Friendly and helpful staff, Food quality was superb

Worst Tim Hortons in the franchise. Coffee is frequently cold and they cheap out on the ingredients on your purchases. I buy the same thing at various locations and this location puts on 1/4 of the amount of cream cheese or other extras that are ordered and charged.

Honestly they are the slowest Tim Hortons in the world.

Good, cheap...sometimes not so clean

always fresh, thanks

Harshid you are an awesome person Thank you for your service today! I have never experienced this costumer service in Tim Hortons

Appropriate COVID protocols. Average Tim Hortons.

They are doing their best in these crazy times.

Slow service. Only 1 server working all the time. I was second in line but was served last caz I ordered wraps. Waited more than 20 mins. This happens everytime. Do something.

Seriously wrong order .. I asked twice from guy working in morning.. seems like he is high on drugs

She folded the tortillas in half before placing eggs and cheese, so it was not a quite nice wrap Just plain bread layers was all u can taste.

The cashier attitude was no good enough

A worker handled food with the same gloves she used to hold the costumer s money (July 20, 2021 @6:45am) Management should do something about this.

Staff are friendly

No Sandvich available at 6:00Pm.

Same Coffee and Donuts

Overall good experience

Fast and perfesional

Decent coffee and good atmosphere.

Worst tims. They don t know how make anything. You ask for 1 cream they make you your tea all creamy

Black coffee was water down Cashiers are busy fixing nails rather than listening to wat u order

Delicious coffee

Gross.. my food was prepared with no care.. a person in line with no mask asking people for money and staff not enforcing the mask policy. No social distance in line either. Wont be going back

It good, I like that it has kiosk which help me order food better.