Tim Hortons in North York

As i order farmer s wrap the lady over sandwich station slide that to me in rude way and also there is a girl name BANJOT she packed the cookie where all the Nutella was stick to the wrapper and she didn t even heat up the red pepper.

Just got my online order if ice capp without a straw, Wow seriously???? How do you expect me to enjoy it ??????????????? Its too frustrating, even after paying you guys Food : 5/5

To Nisha you are the best service and great person to have wonderful day my friend

Classic

Very friendly staff, especially the girl name is (Nisha) that works in the morning. My coffee is always made correctly and fast.

So slow!!!

Okay

Service is good, nothing spectacular, just another Tim Hortons

This review is specific to an coffee/steeped tea traveller order made two days in advance. Everything was paid for and I had a receipt with the date and time of pick up. Day of pick up nothing was prepared (I was late too). There was no note of my order anywhere either. One staff made excuse and said I should have called in. I won t be relying on this location for coffee travellers anymore and will be going to another location.

I visited here because I wanted to buy some Tim Horton stuff (t shirt,cap,socks etc) I asked Tim Hortons customer service I want to buy Tim shop stuff but I don t have credit card then they recommended going to this shop, you can buy Tim shop items. That s why I visited here. But there is nothing special, I couldn t find Tim shop items :( I was so disappointed.

Tim Hortons has a huge problem with who they hire. Government gives subsidies to hire international students, Tim Hortons jumps at the chance to save money on employees, sacrificing every other aspect of their business for that chance. 17% youth unemployment rate this summer I wonder why.

Busy place , it also had a swlf ordering portal

Very friendly staff, especially the woman with the glasses that works in the morning. My coffee is always made correctly and fast.

Great service!

Nages and Harshit are always super welcoming!! They always call me by name whenever I walk through the doors, and are very friendly and always smiling. Thank you for the amazing service!

The staff are nice and the place is clean. The patrons are off. This isn t the first time I ve been here. Every time the patrons are characters. They re loud, intrusive and camp out for hours. Not sure if there s a center there that provides mental health service. Not trying to be sarcastic, it really is unpleasant due to the people who go there. Wheelchair accessibility: Tampa and auto doors

Honestly this is the worst Tim Hortons location I ve been. You have to wait for 10 mins just for a freakin large ice capp and the colour of it is too dark

Service is very poor, some people working there including the store manager is very rude and most of all they dont treat their employees well.

I am not so much about leaving reviews, but I have to this time. Its been the 4th time now I order something that is basically tasteless. After trying the same product in another location, then here ( which is the one I live close by unfortunately). Caramel Latte is one of many examples. I have wasted my money around 4 times now and obviously the last.

Food was ok but place is so dirty and sat fir 45 minutes and no one came by to clean up any of the tables or garbage. Staff friendly enough but did not know the products...3 pizza combo meals ordered at counter and was told there is no combo for pizza. We said look up at your ad above you showing the combo ad.

The washroom lock was broken and couldnt be locked!

Good place to enjoy the atmosphere in company

They always make my order wrong and take forever

Brutally slow service. The worst Tims ever. 25 m to pick up order!!!!

Always my best place to enjoy a drink or snack

You cant leave without having the best coffee

I purchased a order by To Go To Go which I did numerous time with Tims. I assume it is a company group deal with TGTG, given almost every location was listed. This particular one is the worst experience I had. I am fully aware this is left over pastries, but unlike other locations that packed at least was the items from yesterday. This location was packed from at least 2 or even 3 days before. The shape still there, but the taste is definitely different. I knew it given I kept the stuff for that long, upon my own discretion. On that note, when I forward to ask the TGTG order, the staff has not idea at all. She turn over to the Manager, I noticed her position with my bare eyes, as well as my additional purchase with an XL coffee. However, the Ms. manager cancelled my coffee order by assuming I expecting get the coffee with TGTG order. What make things worse, the coffee also tasted flat, like being utilized way more than it suppose to have. This location is rated below score 4 on TGTG, same as here, and there is the reason. Either the food or service is so under expectation, as well as the Benchmark, I assume? I did not leave photos, since all these common is my subjective reception. I acknowledged it! While, I am FIRMLY stand my words. If you read my common, and felt the same way. Leave your thumbs up, PLEASE! Let the headquarter shocked!

They always get the order wrong.

Very slow staff we order 1 medium double double and it takes 5minutes. We also go there recently we just order 3 drinks and it takes 15minutes and more. Poor customer service. Waste of our time!

Today July 21, 2024 around 10:30 am, I had coffee and muffin. After few hourse my stomach is upset. For sure it was not fresh. This bad for your brand. Looks that the owner wants to save money and does not through out out dated muffins! You can send someone to investigate Food

waited 20 mins for 3 donuts, and ended up getting the wrong order

This is a busy place. They always seem understaffed, staff always rushed and pushing orders over quality of service. The BLT I ordered was rather under whelming. 2 slices of bacon a bun with a leaf of lettuce and greenish tomatoes. I Would avoid here for food going forward. Drinks seem to be something they can handle but also hit or miss.

the staff forget put bacon in our sandwich and when I askes her she just put very small portion of it with attitude ! if you dont like your job simply just quit Food

Wheelchair accessibility: The entrance button is broken at the moment however, it is accessible. Recommended dishes

Very good food and hospitality

Fresh and ready

Customer service dont have a good experience

Kid-friendliness: Very friendly Food

Man Washroom door handle cant lock. Ordered the pizza, she didnt cut it properly. Food

Here s like any others Tim Hortons except they barely care about cleaning the tables which is a must ! I understand people have to clean it up after they re done with their meal/drink but if they don t it s the staff s responsibility to keep the tables clean !

The crews are not friendly . And one of the girl was sneezing and she didn t wash her hands

Very clean!!! Super , well stocked muffins , bagels , doughnut etc. Clean glass ( always one of my determining factors for cleanliness!) . Quick service. Hot and delicious double-double. This new location / building is just laid out exceptionally.

Employee dont seem to be working hard. Always long line of customers. Theee employees waking around not focusing on customers.

Slow. Washroom filthy

Went there for a quick breakfast. Ordered bagel with garlic cream cheese n there was no cream cheese at all. I could barely see it. The lady who was serving throwing the food on the counter. Very poor service.

The way they created my farmers wrap was unsanitary and improper. It was very off putting to see the manager karate chop my egg and sausage with her hands.

Employees are all speaking in their own languages to each other and ignoring customers. Horrible customer service. Female and male employees all need proper training and management

Service: I ordered a pretty plain sandwich (ham and cheese) and it took 20 minutes. I understand that there was no more bread but i was not told so until nearly 15 minutes of waiting. Food: The food was average but it really wasnt worth the wait. Many of the people working there are not very fluent in english and it was a bit hard to communicate. Atmosphere: The atmosphere was fine. Extra: I have quite a few past experiences of them making my drink only for it to have no flavour or not the one i ordered or part of the drink is missing. I often have to ask them if they can remake it due to the fact that they mess up things like ice-capps or just any normal drink. About 3-6/10 orders I believe they will mess up. Kid-friendliness: I feel like though they were pretty friendly, they arent as thorough with the food if you are a child, for example, they very often do not give me any syrup or whip-cream in a drink that includes it and they also rarely ever give me the correct flavour or order.

Staff is not so friendly. Except of this I like this branch.

Workers are extremely rude for no reason. Would not recommend going here if you absolutely didn t have to. Go to the Country Style a bit down the street instead (at Sheppard & Wilson Hts), love the employees & iced coffee there!

Only unfriendly people working in this location. Also working like they doing you a favour for providing service. Reused/ re-toasted bread

Can never ever toast a begal properly

Convenient location. Decent service. Could use some overhaul.

Small Tim Horton

I have been going to this Tim Horton location for over 7 years now. I have noticed, How they have gone from a 5 star location to barely a 2 star location. The place is very busy and dirty most of the time and every day you have to hear that they are under staff. The quality of the food, donuts, and even the coffees have dropped drastically. You can order a simple double double, and it would taste different every day. The inconsistency has become their new thing. The staff are not very respectful, and I would guess because they have been over worked or something but it is still unacceptable. This location needs to go under a drastic change. Maybe a new manager that cares for people and their worker. Hope to see that day soon.

Terrible customer service. No one in line except me, very few customers and many people working all avoiding eye contact with me. After a long wait I left without ordering food.

Me and my friend go here for lunch sometimes, but there s always something wrong. Recently, it took 20 minutes for us to get our potato wedges served. Another time they didn t say my name when my order was served (I ordered on kiosk). The food is always immaculate (once we get it).

Good service with standard food. This location seems to be open almost all the time, so very convenience (although doesnt have a drive through). Food is pretty standard and people are nice.

Gotta love a sour cream donut

Went into this tims to get a quick snack, and there was nothing really there. All the popular donuts all had signs saying they are baking more, when I went to ask the guy at the counter how long for all donuts, he said this is all we are going to have.

Nice place

Terrible service and work ethic! Every morning I am waiting more than 15min just to place my order, that s not because of a lineup it is because these employees move like molasses. If I were to work like this I wouldn t have a job! It s fast food, should be moving with pep to their step. Also I think their time is mismanaged by whoever is managing at that time. 1 baker and 2 on the floor but they both get occupied working on the same order they stop taking new orders. Possibly the slowest out there.

All good like Indias tapari chai

Good coffee and pastries. The service is really quick too, and the staff are very friendly. There is a good amount of seating and a nice patio, which is a bonus. This location can get extremely busy though. The negative is the last time I went, the washrooms were not well maintained; given there was a street festival that day which may have brought in a lot more patrons that day then the staff were prepared for. Also, this location has a Tims Shop. Seems they are trying to copy other big coffee brands, selling their merchandise in store- not sure its necessary, as it does take up some seating space.

Extremely slow. They only had one person on the sandwich bar.

I had a large peach quencher which was very fulfilling, and brought their Sunkist candy which is great. Parking: Quite a lot of spots

I love coming to Tim Hortons. Overall, I am very pleased with the overall experience from placing my order to receiving my order. Most of the time, the cashier is very friendly and efficient as there is almost always a very long line. Service is quick and accurate. I love how consistent the food and drinks are - usually am not disappointed. My usual orders are the egg and cheese breakfast sandwiches on homestyle biscuit and steeped tea.

Pleasant people nice atmosphere was passing through their town very clean food was great.

The food and services is good, but its not always very clean

Good experience

Nice service!

Store was filled with customers and nobody was attending to orders there was a lady shouting from the inside came out and instead of attending to guest started taking pictures have some respect for other s time

Quick and courteous staff

The most lame service from the staff! The Indian-looking cashier with glasses was rude, taking advantage of the fact that I don t know English well

Worst experience ever i have received in this tim hortons. I waited for my order for almost 10 mins. Even the representatives were shouting at me. I have worked at TIM HORTONS earlier and havent received this worst service ever. Please keep some good representatives who treat customers right. Take this into consideration

Travelled to this store because its advertised as a tim hortons gift store. 80% of the store is NOT Timmys merchandise. What a waste of time! Dont go if you are looking for tim hortons merchandise

When I entered this place to use the washroom, it was closed to my disappointment.

Tim Hortons cups, stationery, etc. are available, and the facilities are clean and have the latest style.

Needs more tables and chairs outdoors. Two people should always be at the cash when there is a lineup, other than that nice place, respectful staff, definitely need more diversity within your staff as.well

It took too long so I ordered 2 cups of tea and waited 10 minutes. I couldnt wait any longer. I was busy so I had to leave

The food was the awful and the quantities of servings can only fill a stomach of a toddler.worst tim hortons i have ever visted the cashier is abusing named Mathew.

A drive-through is not available. The order here kiosks are turned on but not responsive, malfunctioning. Cozy interior.

Hard working employee and not organized..had to wait looking time for my plan bagel

Workers are absolutely rude and disrespectful. I was waiting inside for a very long time and then asked if it was possible for them to open the second register to take orders. One of the male workers with curly hair and green eyes started yelling at me as well as the other girl standing next to him. They were very slow and had everyone waiting for such a long time. Despite all of that, They were RUDE. No worker should be yelling at a customer like that. Especially when you aren t giving my order on time. Someone needs to take action about this!!!

Not good. Its very unhealthy, but sometimes its convenient.

They often make mistakes in orders.

The server too slow moving

Worst customer service, the store closes at 11 but even if we went there at 8 there is no food items and there are not ready to make any. Most of the food we ask for will not be there. The employees at the front are very rude.

The WORST Tim Hortons I have ever been to in recent times. Extremely rude and impatient workers. Not even attending the customers in timely manner. Slow service and they dont even care the long Q. I have seen people talking while customers are in line waiting for orders. The store closes at 11PM but they wont have anything available after 8, they keep saying no to most of the items after 8PM. If they cant serve until 11PM, why is it open? People working here thinks they owns the place. The owner of the place must take this issue in hands and have to take an action. It s not just once, its been happening for a long time. I am writing this review after many rude incidents.Your workers need training in customer service.

Its good! I wish the staff was more friendly.

Fast service.

I drop my coffee outside and they remade without charge. It was so kind thanks

Good food

Was a great experience the guy was awesome friendly and super easy going

We sat outside as 2 tables were outside.

A place where you can find tea at every step in Canada

This is the best location ever staff is welcoming and always smiling . Food was too good and atmosphere of the restaurant is so nice

everything is cool, super tasty, a large selection of dishes

Got what i needed.

Me and my friend ordered and it took 20 minutes to make our drinks and for other people who just walked in they got the order in less then 2 mins and our drinks took 20 minutes and we missed our bus 4 times because of the slow service

MY ABSOLUTE FAVOURITE TIMS ON THE PLANET!! Being born and raised in this country & living 29 years on this earth means one thing ::: when and where can I get meself some Timmies in the morning!!! Look no further :) :) 1. The staff are always super friendly & polite 2. The quality of the food and beverage is always on point 3. The speed of service (esp for the food) is always 10/10!!! (Never walk in assuming anything and one might just see what happens - works for me!) LOS MEJORES

Good atmosphere

Food was prepared well but it took too long, restaurant tables and floor were dirty. I come here only when I am headed east due to long waiting times for orders. This location is walk-in only, no drive thru.

Its a shame, the bathrooms are completely dirty, the bathroom is dirty, I didnt feel like ordering anything... lack of general cleanliness in the premises

Great location....only thing missing was a drive through!

great

Hard working bunch of people.... action all day.

Very bad experience, firstly the guy did not put any sugar in coffee and later on He talking me rude. No kind of professional service, very dirty tables. They serving customer while talking to co worker. Manager should teach them how to do customer service.

Cashier have attitude..not focus in his job, doing something in the tablet while taking orders, not even saying anything that my coffee is ready bcoz his busy chatting with his workmate..

Food