KFC in North York

Terrible customer service. They forgot an item from my order after I payed for delivery. I had to go to the store myself in order to get the rest of my order. When I went in there to get the items, and asked for a refund on the delivery (since I had to go there myself anyway) the manager said what delivery, you have your food . What a joke! Yeah of course I got my food, because I had to go pick it up, after paying for delivery.

30 minutes wait for 3 pieces of chicken that I ordered online before arriving. Horrible employee with 0 communication skills

Fresh food was served Excellent service Food

Terribly long wait

Not a good place to dine in, very limited space.

Disapointed today . Ordered a large fries and gravy when i got home found a bucket of chips not a large!!!!!!!!!!!!! Food

Best KFC location in Toronto fs

I bought 2 special on Tuesday I got in each box a drumstick and half piece of thighs which you can tell divided the one piece to 2 pieces and put it in each box , I am senior and regular on buying that deal every Tuesday for my self and my wife Please look in to it and let me know Thanks

Went for Toonie Loonie Lunch today, price has been increased $5+, no longer $2 +HST, however the size of the chicken has been shrunk. Not worth to buy anymore. I would pay more or full price to get the full size of chicken at other similar stores (Popeyes, Jolibee, etc..) for the money worth. Goodbye KFC, will consider of returning if KFC improved in term of food quality and customer service.

Extremely long wait time

Worst kfc ever.....

Very nice professional cashier. Theusday

Good

The chicken was good but I was not crazy about the seasoned fries. I would have preferred them without the seasoning

Cashier is rude not only to me but almost to all the customer in that time. and i told her i want darkmeat for my order 12pcs then i paid already and mention again i want dark. Then suddenly she said they dont have alot of dark. I told her no one eat whitemeat and i want to cancel it. But said its not allowed. I went home and everything is whitemeat!!!!!

The Absolute BEST KFC Location in Toronto

Stay away from this filthy location, I got severely ill after few hours when I purchased a meal from them.

Came here on multiple occasions. Every single time I come, they never happen to have bacon and cheese as an add on even though its on their menu. Seems a little odd for it to be a coincidence for at least 4 times. KFC is one of the best go tos but this location is garbage

Tuesday 2 piece. Tiny pieces. She handed me an order that was sitting there from way before that a kid couldnt pay for, sloppy seconds. No niceness or good nature. People have been given a chance to live in Canada are not desiring to level up. Low class and really bad spirits. Immigration has changed for the worst. Immigration reform should be on the table in the next election. The kind of quality this country is becoming is no joke.

The food is extremely overpriced 3.15 for a drink the wait times are absolutely ridiculous we got at kfc at 12:00 12:30 one sandwich is still not ready 5 dollars for 4 oinion rings will never be coming back ever to this location

Food was cold but employees were polite

I came here around 9pm on a Tuesday night and I ordered a 12 piece variety bucket and I ve been told to wait a couple minutes for the chicken which is no problem at all but after couple minutes I ve been told that they only have 4 tenders instead of six that is included in my bucket( not the employees fault but I wish I ve been told before making the order) grabbed my order and I left. Once I made it home I also noticed that I didn t get any salads either (which is why I get the variety bucket so I get salads with my meal. So upset) even tho the chickens were fresh they were pretty watery and honestly tasted nothing close to before Even with coupon still 37$ (which is pretty much St. Louis price for two lol) and still having all these problems Not my first time here getting my order wrong that s why I decided to write a review My least favourite location

Long wait mediocre service just to get your order wrong and make you wait longer nothing is ever ready or in stock half the time

Slow service. Mid food. Tiny sizes. Overpriced.

Delivering Uber eats, food was not ready when promised, lady said 2 minutes and it was over 10 min. I almost cancelled order as I had other orders to deliver in the car. Cost me all my tips.

The staff were rude and inattentive. Our order was completely wrong, but we did not realize it until we were home. When we called the store, the manager on duty was indifferent, unapologetic and could barely speak English. Do yourself a favour, dont give this place your business. They clearly do not care, and have no concept of customer service.

Customer service agent was polite. Cook was rude and all on his cell phone just before making our food, didn t wash his hands. Also, he was very grumpy with the young girl at the front made things uncomfortable. Pieces were small - never seen this small of a piece (no bigger than the Pam of my daughters hand she s 6) Fries were salt with a side of fries Think it s Mary Browns from now on when I m craving a cheat meal

I laughed so hard when I opened the box. This so called piece chicken is like 1/4 of the Popeyes one, how can you find such a chicken piece?

Ok

We asked for a popcorn chicken combo with potine instead of fries(which they will do at any of you go to) but instead got fries. In the receipt it said poutine. We also ordered chicken wings but instead got chicken breast. Service 0/10

Terrible service. There is no need to call the number on this location as no phone call has ever been picked up. I have called on multiple occasions and different days.

Long waiting period for food that was cold and order was wrong. A few other customers brought back wrong orders as well

10 people after me got their orders, I have been waiting for 38min for a sandwich combo and hot wings! When I ask the reason, the cashier just walked away, such a good impression

Terrible service. I had to wait for a single order for over half an hour, which is unacceptable for a food chain. I am extremely, extremely disappointed. The fries were not fresh and tasted stale, and the chicken was excessively greasy, as if cooked in expired oil.

Very friendly employees. Food is better than other locations.

The fried chicken here has more fat and less staff. You need to wait for 20 minutes or more.

The two piece meal I had was smaller than I thought.

I am so disappointed!! Yesterday March 18,2023 I was there to order my food, while being there my finger got cut very badly that the blood was not stopping. I asked the employee of KFC if I could get first aid bandages for my finger, the employee came and told me that they don t have any first aid at their store I was shocked hearing that! How can a store have no first aid how is this a safe place to even work if you don t carry first aid for your own employee. Imagine if the employee gets burn or cut them self what are they supposed to do? Very disappointed!

The flyers deals are always accepted. Good deals there.

Hey Ravi, Just got told that your franchise has only sandwiches at 9;45pm. Not only that, but she wasnt very polite about it either.

I love the chicken they sell

Clean,quick service, and good food

Worth for zero. This location consistently offers horrible service and filthy quality. Tried after 1 year, no improvement. Soggy chicken and fries, tiny pieces, bland recipe. Tried Extra Crispy Bucket 8 piece. Tried same recipe 4 times at Don Mills location much better value for money for taste, quality, chicken portions and actual extra crispy. Dont waste your money at this location. This franchise needs to shutdown. Never returning to this location.

The chicken feels microwaved and both the chicken and fries were dry

Worst KFC I ever had in my life. Burnt, dry, old, stale meet with tons of salt. French fries - dried out, disgusting. Not mentioning that I had a cupon and a sales person said I need to download the App first. After doing so, the cupon I chose did not appear online. I had to chose something else, because she said she cant use it. Spent almost 1 hour there just to get this awful meal. NEVER AGAIN!!!!

The KFC in my memory is indeed delicious in China, but I can t find that feeling here.

Its a kfc

It had been a while since I had KFC when I stopped, turned around and went back here after passing by. I had a genuine fried chicken craving and I wasnt disappointed. The meal was pretty standard what you would expect to get at KFC a bit salty but it hit the spot. The young lady running the cash register was efficient and polite and the people behind her were turning out the orders at a steady pace so the wait was just long enough to get you anticipating the food without being too long to have to complain kudos to the menu savvy man before me in the line that seemed to know the secrets to ordering off menu items/specials I copied his order and ended up saving around 25% for the menu equivalent making the meal taste even better to me

The cashier was soo nice!! Food was good :)

The meals are always fresh and they are very helpful with the menu. Parking: Maybe open up into the other plaza parking. Kid-friendliness: Drumstick friendly

Our order took forty minutes after being told it would take twenty for white meat, and they only seemingly remembered us after serving the two people that came after us.

The chicken I ordered was soggy. Hardly any crust.

Very Good

Great place to get fried chicken

Very negative staff. Bad mood, can t even understand what you want, can t even describe the meal you want, and cleanliness wise, zero. I do not recommend at all. Food

Unprofessional staff. Food never ready on time Long wait time.

tuesday special is always the best

Quick and efficient service. Vegetarian options: Vegetarian burger made with soya and fries with mustard dipping. Food : 5/5 |

Its KFC this franchiser is on point. You get what you pay for.

No phone orders and placing an order didnt work on website food also took too long

I felt the chicken was not marinated or wrongly cooked. I had a horrible tasting chicken. The chicken was super salty and it had an unusual odour.

Waiting 30 mins for Tuesday special

Small chicken pieces and guy lied to me when i called and asked if i can poutine my fries. He said yes. When I arrive casher said only if I bought a $3 pepsi, Not really worth it for $10.50 for small dark meat and 15 minutes waiting in line. Popeyes is 3 minutes away AND MUCH better . $ 10.50 for a dark meat tuesday special ? My free bonus, there was a homeless guy sitting at a table chatting with me. Great ambience even for a quick service restaurants!

Wish all fast food shop had self order machine. Thank you

So filthy in here and they forgot to make my friend aleks food for 25 minutes

The food quality that comes out of this place is horrible. I ve been to other KFC restaurants, and this by far is the worst. Food

Odered a family bucket with large chicken popcorn but got medium chicken popcorn. Only been here twice and the recipe chicken is consistently salty as pickles. Food

Greasy!! Not fresh..been sitting for a while. Staff was to busy talking to each other..no interest a customer was waiting to order.

Been here twice for pick up through online order. Each time they forgot my order, so I have re-confirm everything and even reminded them my order (asked for only dark meat, and they had to remake the order which I had to wait even further).

Very good. Food and the customer service was excellent

absolute garbage ordered on skip today, the food was super greasy, was not fresh and looked like it had been sitting in a bowl of grease, just horrible. Not the first time for this location. I am calling KFC corporate about this.

Horrible customers service I ordered some items on Uber menus But they dont send me all items also send me wrong items Their promotion is a scam I called them The manager was very unrespectful

Screwed up my order. I told them not to put any mayo, but they did.

Great location.

Good food with fast, efficient staff

Great ravi brother and staff

Customer service is impeccable at this location!

Was not impressed! They dont sell spicy chicken, and the bread was horrible and tasted raw, not like the sliced bread it normally came with. The 2 pieces of chicken they gave me were the size of one piece of chicken. Of course your order is to go, so you dont get to check what you get until you get home. I am not a regular of fast foods, and the lady serving wasnt really helpful or didnt offer any suggestions as to which was a better deal.

The people are nice but they are all vegetarian so they dont know/care how the chicken is cooked or taken care of, the fries are always soggy and the chicken always seems really greasy and slightly undercooked, its local so I still go but if you have the option to go to a different kfc or popeyes take it.

Let me tell ya, if you are looking for some greasy chicken and fixings, this be the joint for you. Unlike the other KFC on finch and Don Mills, this one has honey mustard. Service is always 20 stars when Ive been there. Thoughtful, kind, professional and polite. Mind you this review is based on a take out fast food joint and hourly in-store paintball games (dont let them tell you that there IS no paintballing. Thats their way of keeping the trash out). If you are looking for a hotel, Im sure you could likely sleep on the floor until they realize whats happening and certainly theyd be nice while advising you that you cant do that.

Well KFC has raised their Tuesday special .Now $3.99 .And the pieces are puny and not like before..Now you have to say Tuesday special and not Toonie anymore..

Good chicken great staff

Run far away we got food poisoning from the chicken sandwichs we all only ate half because they tasted weird with in 8 hours we were the hospital with a bad case of food poisoning that was the only meal we ate thst day

Chicken very dry and not fresh. Fries taste horrible. Corn is dry. Coleslaw very liquidy. Very disappointed.

MMM, greasy junk food. Sure fills a need sometimes but man it hurts recovering from it.

They made me wait 40 minutes

This kfc has the best tasting chicken of KFCs so far in the area

23 minutes for an order they couldnt even fulfill properly is unacceptable. Order # 235 - 6/29/22

Tati

Absolutely woeful. At 5pm they had no potatoe salad and no macaroni salad. Claimed they had run out. Dinner hour is just starting and youve run out. Very poor .

Friendly staff and great products. There is a sense of urgency to deliver fresh food quickly.

Never going there again One of the worst KFC ever . Cooking and customer service is very low grade. U ordered sandwich and the patty was too dry and shrinked. Moreover they are so stupid that they dont agree that the food was lill old or not fresh .

Not better than Popeyes but this is close to my place so easy to just go for a quick snack and love their corn.

Fast service and pleasant attitude by counter person

Highly recommend the ultimate box of spicy zinger! Its definitely worth the price.

Its KFC.

KFC is known for Crispy chicken mine was Soggy and Wet Disgusting

Food was good, love the different flavor sauces. Kid-friendliness: Dining room is a bit too small. Recommended dishes Famous Chicken Sandwich

All you need is to bring your KFCs receipt with your survey and code. To get a free popcorn chicken.

update ur google operation hour

Store time Not accurate

I have to wait for so long

An order cannot be placed after 10:30pm and they wont honor their online coupons at store after that.

Hello KFC victoria branch, we ordered BOGO, two boxes for black friday sale and uber delivered only one box. please verify your order again and send another missing box. order number is written as 9cc47 on the bag. we tried to call you but there was no answering machine. please call us back. Thanks

Not the typical sized KFC and staffing seems to be an issue especially at nights with all the food delivery apps. Wait time is expected as its done to order... Chicken was good. Probably a little bit much in terms of oil but was tasty.

Typical KFC cuisine. The staff are friendly and helpful. The age of the restaurant is showing. Overall a good experience.

Worst location food was cold they don t answer calls regarding the service or the food given location is very small any wait is long

I pay money for stale food? That s not right. Deserves 1 star at best.

I don t know why KFC quality is just on a descending trend. The chicken was not dry and spices were not evenly spread and the oil had a waited after taste. Tried the place after a year still they need improvement.

Very arrogant behaviour. Never got food on time . There are 100 other kfcs which work properly . I don t recommend this Kfc to anyone.

Nice stuff

Poor service. Waiting for one burger for more than half hour. This is not what food chain does. Extremely extremely disappointed. I advise to not to go here.

I witnessed one of their employees use their own personal coffee cup(that they drink out of) in the fountain machine! Now, there are several things wrong with this, not to mention that we are in the middle of the worst public health crisis, which can easily be transmitted to other people. If their employees can do this in front of their employees, what else could they do be doing behind the counters?

I ate a fabulous chicken sandwich that has no name

Kind of out of the way to visit at times but the place is fairly empty so you get the food pretty quick sadly in the same vein the food is not that fresh or at least dosent taste it.

Not clean, cold food and very disoriented staff !!!!

Very unorganized! Why order online if they are just going to serve the walk in customers with chicken, that should have been put aside for the online order. Very disappointing that I had to wait 30 minutes extra to pick up an order that should have been ready for 6:15 pm... Kids are now starving and Im very upset. Wow

Very very slow . Don t waste our precious time please train your staff properly or get new people and more people if they are slow .

Totally disgusting.... Found cockroaches inside our fountain drink... Filing report on Canada health...

tasty

What an amazing staff! Very sweet people who take the time to recommend best menu options and savings. I recommend this store.

I would give zero star. Ive ordered 2 sandwitch and 4 peice chicken. The chicken was not fresh at all and on item was missing i recieved only one sandwitch . And the staff was saying they can not do anything .. totally disgusting. Never gonna try KFC.

They need a dedicated window to collect preorders. I placed an order for pick-up and came at the time recommended. Im now stuck in a line with all the people who still need to place an order.

Would you pay $40 for this? Not worth it. Fries taste from last year - probably old or fried in old oil not replaced. Tenders sandwich small meat and lots of bread. Salad is bite-sized. Driver could not find my place in 21st century. Sad. Will try Popeyes next time.

Pricing is off. I got charge around 22 bucks the fist time for 10 pcs darkmeat only and second time it was around 35? Alredy paid when I realized.

FLG

Food made me sick and tasted weird. They just rush the food

The food was very rushed and made me feel very sick. Poor customer service

Good

Great deal on KFC Famous Chicken Sandwich!

Worst KFCs of all time

Nice and friendly staffs

If you re craving chicken just go to Popeyes. KFC is dead and they never seem to change their oil and their chicken is just dull. I noticed this in a lot of their branches

Had 2 Famous Chicken Sandwiches. Tastes much better than other KFC locations. Very fresh!

Good very nice

Bought a burger for $10 and the burger was literally a kids burger. Most of the chicken wasn t even chicken, it was mostly breading

Accept coupons and good customer service.

Everyone likes the delicious food, and food delivery is more convenient for customers.