KFC in North York

Best kfc in the area. Customer service is great. They always serve fresh food.

-Dirty place inside and out -Food is prepackaged and stale -old soggy bread -brown lettuce This place is absolutely disgusting.

The staff is very friendly the food is really good.

I visit this store twice or thrice a week, staff is always so welcoming And got the best food from this location.

Customer service is great, they knows how to interact with customer, they r the best

We come here regularly and their customer service is just amazing! Especially the manager :)) Will always be pleased with their service

The person working the cashier is always very friendly (worked today). This is the reason KFC is my favorite spot in this food court. Food is always ready in a reasonable amount of time and tastes like classic KFC

great value

Terrible service!! The corn they gave me looked like it was from last week.

Like waiting over 15 mins for my order is crazy food is OK and staffing is kind enough but they seem super super slow

This was quite the experience... The lady who took my order was I guess nice enough I guess theyre understaffed.... she kept on running to the back looking lost herself... The guy in the back looked completely confused about everything that was going on. My order took forever or at least it felt like forever. The third guy came out and confirmed that Im still waiting for my order for the past 10 minutes and said hell give me extra fries which of course he did not. And ask me to wait 2 more minutes until theyre done getting out my order which only had French fries and chicken nuggets... I mean how hard is that to make or warm up because I know they warm them up... I will not be going to that KFC again unless I have a serious craving. And to whomever is the owner of that franchise please hire capable people who are not confused about what theyre supposed to Do.

Amazing Foods! Coming back here;)

So dry ....zero flavor

Alawys a very long waiting times when I was about place my order a huge roach was crawling on the wall

Claire, a beautiful soul, noticed that something was wrong with my meal. Without hesitation, she offered to replace it. kFCs management, take notes. She saved the day! Food

Do not come to this location if you have a coupon. They will not accept it. This KFC inside the mall is a complete waste of time. What a letdown. I guess they dont want a new customer.

I was skeptical going in looking at all these bad reviews, but have to say, I got excellent service. The food was good, the staff were great. Rupinder was my cashier and she was very good at her job.

dosent accept coupons on a paper or on a iphone on a books app! watch this place will get closed down for good!

We went to order and the lady infront said there is no chicken when we show coupon really! Shocking no chicke. In kfc

Chicken had a funny taste. Couldnt eat it. Not sure what oil their using but. Horrible Chicken I have ever eaten. Healthy inspector needs to check this store out

A standard mall food court KFC. This one is not combined with Taco Bell. I was here on Sun 13-Aug-2023 for lunch. Good competent service, good ol familiar KFC taste. I would love to see this get expanded to include the Taco Bell menu some day!

I got a twister and there was no lettuce no tomato just a chicken tender and regular mayo not twister sauce... and they forgot to put fries in my bag. Disappointing

Do not eat here. They serve fresh nose hairs in the food.

Superb costumer service. I love rdering tru the app. Their $5 deals are the best.

The food is good and good service and treat me good

Poor service, employee coughing while serving customers not waring any mask it took 15 mins to get a 2 peice chicken with frys. While unber eats take away is was being served when I was first I had to wait 15 mins unacceptable! Just to get a small meal for child . Terrible service, I could have been served way sooner if the guy would stop chatting and server his customers!

It was horrible Chicken, it smelled like burnt fat from a long time ago and it also smelled ugly. I told the lady and she only gave me one extra piece but it was disgusting. I returned all your chicken

KFC is making the chicken pieces smaller like chicken thighs. They cut into 2 pieces as well the other pieces and not just that they increase the price.

We paid $80, and received chicken that literally tasted like burnt rubber and toxic chemicals. As a result, we sincerely decided this would be the last time we would ever eat at any KFC ever again.

Best KFC staff ever! Extremely respectful, understanding, apologetics, compromises, seriously visit today, you wont regret

I wish that I could give zero stars. Worst experience Ive ever had. Stood at the front of the lineup for 20 minutes while ONE girl worked the front, running around like a chicken with its head cut off. She only focused on filling skipthedishes and Uber orders the whole time, instead of taking my order. Pick up drivers were coming in long after me and being given preferential treatment. Having their orders filled long after I got there. They were even given free drinks from this girl! But when it came time to FINALLY take my order, she tells me there no more chicken, and that is too close to closing. I was there AN HOUR before closing! She didnt offer me any kind of deal (or free drink) for the wait, but she does to skipthedishes drivers...?

Staff are fantastic, food is fresh and fast. Highly recommend. Staff Prabh and Ankit were very friendly and helpful!

I got my food in ten minutes. The service was very nice.

It is an excellent place

The cashier working at this location on monday at 3:52 pm was very very rude. Unacceptable

I ordered a meal. all the chicken pcs were old and smelled. I took one pc and asked them to change it. They were so rude. They told me i always ask to change. In front of other customer they insulted me and made false claims. It was my first time there. I will never go to this place again. I almost hit the guy, but felt sorry for them.

I had wonderful experience in KFC Lawrence, the employees are so kind and food delivered fast. I would definitely recommend to my friends to visit. Kudos

Finger licking good experience..amazing service by staff...treated very well. Definitely recommend this particular kfc to all friends.

Waited at the counter for 10 mins before someone showed up. Server got my order wrong. Asked for hot sauce and they said they didnt have any (the Yorkdale location does have hot sauce). Ordered a 4 PC box and the chicken tasted off.

They said i had to wait for 45 minutes AFTER I paid for my food. And I actually timed them, but they took 1 hour, with the excuse that their fryer is not operational. I mean this is at 5pm. They served other people who didnt order chicken products within minutes, such as popcorn chicken, according to the counter girl, and just saw 2 employees leaving, getting out of thier uniforms within that 1 hour, signing off duty. Note it took 1 hour until i got my order of a toonie tuessay special

Picked up something quickly for dinner and there were barely any fries in the box, chicken was terrible, and the 7Up tasted like 90% water. Waste of money. Dont eat here.

One simple meal taking 40 minutes at least.

Horrible waits and poor customers service .Skip / Uber and mobile orders are prioritized over walkin guests

The opening time shows 10am, But it s 10:40am and still closed. Please change the opening time Thanks

KFC ain t what it used to be. ESPECIALLY at this location. Asked for a 3 piece combo, white meat got a 1/4 of a breast and 2 small little wings, tiny fries. Asked for gravy and had to go back to get it because they he forgot to put it in there bag. When I complained about where s the white he says that is what is considered white. I said this is just skin and bones he said talk to the manager it went back and forth between us. The person at the counter was rude, the service is terrible, the chicken is baby sized. Basically paid $15.35 for a kids meal consisting of skin and bones. If you have a craving for KFC avoid this location. Would have given them a 0 star if I could.

There is a big language barrier between the employees and customers..no social distance in the kitchen..

No hygienic condition applies to this location! Very dirty staff they touch everything and then they touch your food, they touch their face and clean their sweat all over their face and then pack your food, very unprofessional. During pandemic everything must be contactless but in this store everything is contacted!

The Indian girl and Indian guy working there are very rude! The girl is scratching herself with bare hand and then serving the food. very disgusting! Public health must get involved with this store.

Don t waste ur time. It s closed even if google says it s open!

they took literally 41 minutes to prepare my 2 person order (they were not busy). when i finally received it there was stuff missing. poutine also had way too much gravy

We had the Tuesday Special and it just past 8pm store closing at 10PM but the chicken they gave us are tasting burnt and too oily. ... my kids even too excited when we got home but disappointed when they tasted it... But the crew seems nice but still the chicken is burnt...

Staff can be rude and with no hospitality. Be mindful, they will not offer service even when it s a minute difference before they re close for the day.

The service is horribly slow. Comes off chaotic and unorganized at times. Often looks like staff are standing around, not doing anything. When you get your food it still ends up tasting like it should at least. Maybe the staff just needs more training and/or experience. Been here a number of times and never fails though, slow service, unreasonably slow.

the cant even get the order right and its only one sandwich and they took 20 min to make it.

The staff here is very rude and has no manners at all. The management should take actions in this kinds of situations. We pay our food and business is good because of the people buying it. We were very respectful when we ordered but the girl on the counter kept giving us attitude and throwing our foods.

I sales for coleslow. Got potatoe salad what the hell

Little comes in the bathrooms

Its not worth enough

Now is scary , corona chicken , lol

Not an official chain. Doesnt honour KFC coupons online nor mail-in.

Gross

The Prominade Mall location need new staff

Never again! Felt sick after

Love the Kentucky fried chicken

They serve quickly

Really liked it

Terrible customer service.

Terrible rude service, food is just thrown in a box while employees talk among themselves. Especially on Tuesdays the chicken gets smaller and smaller. Rip off. Not kidding anyone.

Love the food

Maintain the standard of hometown chicken maintain the good food quality of KFC

Very bad experience. Not professional like. Staff is rude don t ever like to listen Always gives me the wrong order! VERY BAD CUSTOMER SERVICE!

Perfectly delish

Good service. Fresh food.

Good service, nice people.

Love this KFC. Friendly staff also.

Bring back Toonie Tuesdays!

What is wrong with this management. They scammed me with a soft drink that was filled with alot of water ending up tasted like sparkling water. Not very good. Ill report to the municipal if you dont make changes. And they served me a chicken that was cooked many days ago because i can tell that the chicken was very dry. My stomach was even starting to hurt after i ate there dirty food.

This is family fav. for KFC they always have vegi burgers on the menu, the staff are really friendly and service is quick. they would get 5 stars if the area in the food court was a bit more appealing. awful small chairs no good for anyone who is disabled.

Fast and easy for a quick bite. Very reasonable prices. With that being said not the best healthy options here but good for a cheat day once a month

To much Greece

It was my first time at this kfc and I found that the staff here was nice. I didnt have much of a wait for my order. I found that the staff there give suggestions on what to get if you are not sure what you wanted like me since all I knew was that I wanted chicken. I would definitely go back when I am in the area.

Never open on time. Rude service

They dont have extra crispy chicken

staff are nice and its like any other kfc