KFC in North York

1570 Wilson Ave, North York, ON M3L 1A3, Canada

★★★☆☆
(607 reviews)
Categories: Fast food restaurant Chicken wings restaurant Fried chicken takeaway Halal restaurant

About

We are currently serving halal food in all our location, come check it out!

Website
kfc.ca
Address
1570 Wilson Ave, North York, ON M3L 1A3, Canada
Plus Code
PFCR+G7 North York, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10:30 AM–11 PM
Tuesday
10:30 AM–8 PM
Wednesday
Closed
Thursday
12–8 PM
Friday
10:30 AM–11 PM
Saturday
10:30 AM–11 PM
Sunday
10:30 AM–11 PM

Services

Service options
No-contact delivery Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Late-night food
Dining options
Lunch Dinner Counter service Dessert
Atmosphere
Casual
Crowd
Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.1
★★★☆☆
607 reviews

Most Mentioned

tables (18) order (16) floor (14) oily (13) management (9) gravy (7) homeless people (6) skin (6) fried chicken (6) cashier (5)
5 stars
196
4 stars
93
3 stars
79
2 stars
43
1 stars
196
December 10, 2024

Soggy soaked in oil so much so that skin fell off. Totally disgusting… wrote to the head office complaining…manager called me and offered me complimentary chicken. I had originally purchased 8pc he offered me 6!!! I declined and would never go back to this location.

December 1, 2024

Be aware of those 5-star reviews with few comments. They are posted by crews there with the phone borrowed from customers! I placed my order on the app and the crew ask for my phone in the reason for “comments”. And he tried to rushed me out to the drink stand. I thought it was for the questionnaire on the receipt but I was wrong! I found a weird comment for the restaurant because I will never write a comment like that. Then I realized he used my phone to post review for the restaurant! 1 star is the must for the behavior!

★★★
November 30, 2024

We ordered to take home and my chicken did not taste good It had too much oil

October 6, 2024

We have been a long time fan of KFC. We were craving for KFC so stepped in. The taste is no way KFC signature taste. The fries are bad, chicken fry is hard. The name maybe kfc but the taste is not. It’s very disappointing to see KFC is not doing the quality control strictly and loosing its signature taste.

★★★
August 29, 2024

Staff very nice here. Busy store. Service was quick as not too busy. This is a new location. The store moved here from less travelled area. The $5 special for 2 snack sandwiches is not of value. As you can see from pic the chicken is tapered and small. My experience in food service was 20% - 30% food cost per item. It is evident that KFC is pushing 10-15% food cost to increase profits. Charging $11 for two pieces of chicken & small fries is equally insane. A whole chicken at Food Basics roasted is $10 so what up KFC? Be fair to Canadians please.

June 30, 2024

Went there and ordered a four piece meal with double fries and they barely put enough fries for one order. I went back and showed them and they acted like they didn’t understand English and was asking me what’s wrong. I was finally given more fries in a brown bag, not even in a fries bag just a few fries were dropped in a bag. At this point there wasn’t any point trying to get them to rectify the problem so I just left. I will never return to this location.

February 23, 2024

Ordered these items. It was my first time back in over 2 years at this location. Stopped going before because of how salty to the point of inedible it was. I know KFC is supposed to be salty (I usually like the salty skin) but this salty is next level. It’s so salty I could feel my blood pressure go up with each bite. As for the poutine, they put so much gravy it felt like I was eating soup. Not enough fries and it wasn’t hot either. I spent $50 on food in these economic times it was a waste. KFC will NEVER see me as a customer again. This was disgusting. P.s the photo with the poutine, the bottom left corner is solely gravy; no fries, barely cheese. JUST GRAVY like soup. It’s a disgrace.

January 20, 2024

If I could I would give zero. Unhygienic place. The food is horriblely oily. I ordered 4 dark meat, they gave dark and white meat mixed. When I said this is rib not dark meat the girl who was working there confidently told me that this is dark meat. She didn’t even agree that the meat was a rib piece and white meat. While eating I found that is white meat. I bought that for someone who was staying in hospital taking care of a patient so this was horrible situation for that person who don’t eat white meat.

★★★★★
December 21, 2024

Very good plant base sandwich..

★★★★★
December 21, 2024

Good food

★★★★★
December 21, 2024

Good food

December 20, 2024

this place is the ultimate shet whole and thats me being respectful the area np but the staff even worse I cant even say what I want to say but I promise you just take a trip by and you will see for yourself I cannot believe this city has become what it is and I mean the as a proud Canadian from the heart . TRASH TRASH AND MORE TRASH AND THE FOOD WAS EVEN WORSE , WHERE DID WE GO WRONG I CAN REMEMBER WHEN KFC WAS GOOD ! ! ! PERIOD

Local Guide
December 18, 2024

The worst kfc location I have ever seen all the homeless are there sleeping and it smells very bad

★★★★★
December 17, 2024

Good food

★★★★★
December 15, 2024

Good food and staffs

★★★★★
December 15, 2024

Good food

★★★★★
December 15, 2024

Good food and people. Loved it Food : 5/5

★★★★★
December 8, 2024

Very good boho deals

★★★★★
December 8, 2024

Good chicken on BIGO

★★★★★
December 8, 2024

good chicken and staffs

★★★★★
December 8, 2024

Good chicken

★★★★★
December 8, 2024

Good meal and staffs

★★★★★
December 1, 2024

Good food and staffs

★★★★★
December 1, 2024

Good food

★★★★★
November 24, 2024

Good staffs and good food

★★★★★
November 24, 2024

Good food and people

★★★★★
Local Guide
November 22, 2024

Staff for my order real quick and it was a crispy Sandwich

November 22, 2024

You dont deserve a star, but because I have to leave one. The customer service ( the cashier)was BAD the chicken had NO taste and had feathers in it. The chicken and the fries was Dry and cold. . PLEASE put people at the front who knows how to give good customer service. One more thing stop cutting the chicken like it is going to curry or brown stew.( small) wont be coming back. You dont served a star.

★★★★★
November 22, 2024

Excellent ; Under Rated.

November 22, 2024

the chicken is chewy and hard to eat. I do not recommend!need my refund

★★★★★
November 22, 2024

This store has improved in all parameters and staff s friendly.

★★★★★
November 22, 2024

Good chicken

★★★★★
November 22, 2024

Very good staff

November 22, 2024

The quality of food fell off. I ordered a family meal and the chicken was drenched in oil, soft and didn t look nor taste like it use too. I bought it after work to feed my family as I didn t have anything for dinner and honestly we couldn t even eat it. It was gross, I feel sick, my 10 year old wouldn t even eat it. What a waste of money. Save your money, I m about to make myself throw up. Popeyes, here we come from now on. KFC is written off.

★★★★★
November 22, 2024

Good

★★★★★
November 22, 2024

Good chicken

★★★★★
November 22, 2024

Had a good experience in the the store, Crispy chicken was good and friendly staffs

★★★★★
November 22, 2024

Good service and staff

★★★★★
November 22, 2024

Good chicken

Local Guide
October 22, 2024

Everytime I try and eat here there are guys with speakers blasting crap music with a bass that will give you a headache. The employees do nothing. Wont be coming back.

October 22, 2024

The personal is bull shit, all the site was dirty

★★
October 22, 2024

Food was not good. Chicken was salty. Fries had no flavour and needed ketchup. Sandwich was trash.

October 22, 2024

Is closed at 10 pm. Why you say 11pm. Is not true. LIES!! Rude lady said they were already cleaning and therefore not open anymore.

Local Guide
October 22, 2024

Of course it was not good for eat

Local Guide
October 22, 2024

This kfc is disgusting slow service they have no manners don t care about customers some are very rude make worst they can t speak English properly I will never go back there and the kfc smell like homeless people

Local Guide
October 22, 2024

Cleanliness: Please hire more staff. Your store, especially the dining area, is really dirty and full of clutter. KFC quality: The quality and taste is also inconsistent. Probably depends on whos working. Seems to be due to poor management as one factor.

Local Guide
October 22, 2024

Very bad and Very scary Cashier bad Hygiene Lots of homeless people in side if you want to go Some scary places those Halloween dont look enyfurther Food

September 22, 2024

service and wait time was horrible and below average food, atmosphere was nothing great but could use a bit more work.

★★★★★
September 22, 2024

Food is great, dine is clean and friendly staff Always happy to visit here Food

September 22, 2024

Total crap location since they moved here. 3 female staff members too busy complaining about management in their language ignoring customers waiting. Chicken was sour and fries were nasty. Waste of 50.00.

★★★★★
Local Guide
September 22, 2024

Okay

★★
Local Guide
September 22, 2024

The restaurant and bathrooms were absolutely disgusting, food was subpar for the price

Local Guide
September 22, 2024

Absolutely unacceptable. Ordered a 2 piece chicken combo. I pressed 7 Up and the machine poured not so sparkling water. The 2 piece chicken was not even 1 piece at all. It was a combination of scraps and end pieces. Absolutely ridiculous. It doesnt even deserve 1 Star.

★★★
August 22, 2024

Don t get the gravy it s super waterd down and they don t care about presentation

★★
Local Guide
August 22, 2024

Always a bad and dirty place

August 22, 2024

Very very dirty. Worst service. Food very disgusting, and to top things of the salad I ordered was damaged. I ordered a burger it came without mayo, I asked for mayo and said I did not want spicy mayo but still they gave me spicy mayo. I went back to ask for a burger without spicy mayo and the employee completely ignored me. Would not recommend and if I could would give them zero stars

Local Guide
July 22, 2024

They don t have trays, which discourages other customers to clean up after eating. The tables and seats are dirty. The place, in general, is filthy and unhygienic. We also had to wait for a long time before the staff opened up the washroom.

Local Guide
July 22, 2024

The staff doesnt let the customer use the restrooms to even pee. Disgusting.

Local Guide
July 22, 2024

Burnt and dry chicken wings. Burnt fries. Seriously the worst kfc experience I had. I ordered from koist, after 15mins I went to counter (which was empty and two people were already waiting) to ask about it only to realised they didnt even took the order I made, it was still on the machine. While I was waiting someone complain about how bad the fried chicken is, I was hoping since someone already complaint they wont make mine worst. But but but.... chicken wings that i received was so dry and dark brown. I can tell that it was fried again n again to make it this dry and dark. I was hungry and tired, i ear whatever was estable and throw the rest. Complaining wasnt doing anything so better save my energy. I dont even want to talk about washroom

★★★★★
Local Guide
July 22, 2024

Mi pana picakchu

June 22, 2024

tables and chairs are dirty. The chicken is so dry and not well-seasoned. I barely felt any taste beside salty. The fries is absolutely unflavour. The service is so slow. I used to love Kfc but this experience is very unsatisfied. Or because this location I dont know the reason.

★★★★★
Local Guide
June 22, 2024

Kindly friendly chicken

June 22, 2024

DIRTY

Local Guide
June 22, 2024

No washrooms for use

★★★
Local Guide
June 22, 2024

KFC needs to work on purchasing better quality chickens, come on man this is the most famous fried chicken restaurant in the world and the meal I got was like a half grown chicken. Fix this issue plz.

★★★★★
June 22, 2024

Excellent service

★★★
Local Guide
May 22, 2024

I wasnt expecting much but was hoping to at least find it clean. The dining room was filthy and every table was cluttered with garbage. The bins were full of garbage and the floors were covered with trash. The servers were the only thing that saved the experience. Its time KFC steps up their game and pay extra attention to keeping the lobby clean. It will be a while before craving for a overly salted and greasy meal again.

May 22, 2024

Disgusting... Garbage bin is right by the door and is always overflowing. Looks like the tables have never been cleaned since the beginning of the day with flies all over them. They also force u to take fries with the tuesday special doubling the original cost of it.

May 22, 2024

Their Never Open on Time !

★★★
Local Guide
May 22, 2024

Definitely need to clean tables more ofter. Too much people hanging out in the store

May 22, 2024

Havent eaten here in 2 years. Just had a combo and realized why. Their food is disgusting

May 22, 2024

I had diarrhea for almost week. Food is not fresh. Im very disappointed.

★★
Local Guide
May 22, 2024

Tables & chairs are disgustingly dirty. Service is slow. Food was ok.

Local Guide
May 22, 2024

Bought a large drink at the tablet menu and they gave me a regular when I inquired they told me they didnt have any. And both restrooms out of order on 2 seperate visits weeks apart tells me we dont like to offer restrooms to our customers because that means more work either that or we suck at finding a plumber

★★★★★
Local Guide
May 22, 2024

Excellent, great service and very agile, recommended, they open at 11am

★★★
Local Guide
April 22, 2024

Prices are inflated.

★★★★
April 22, 2024

Like tuesday its okey to me

April 22, 2024

Horrible employee told me when I asked food to be cooked fresh this isnt a 5 star restaurant, even tho I said I would wait patiently. Dont expect anything cooked for you after 8:30m. As they say they are closing early before there time.

★★★★
Local Guide
April 22, 2024

The one lady employee was nice. The place was full of shouting homeless people. The food quantity seemed lower than usual, but that could have been a one off time thing.

Local Guide
April 22, 2024

Worst client service ever and a lot of people drinking beers like nothing

April 22, 2024

10:41AM and they re not yet open

Local Guide
March 22, 2024

All tables are too dirty.

★★★★★
Local Guide
March 22, 2024

Friendly customer service....chicken is yummy

March 22, 2024

I became violently ill after eating a zinger sandwich 2 days ago. I will never go back to this restaurant!!!! It was the worst experience ever!!!!! I was vomitting and had diarrhea all due to the zinger. KFC needs to do better

★★★★
Local Guide
March 22, 2024

Overall good.. not bad. Went to get a chicken chicken burger combo but they ran out of it so had to get zinger instead but was okay..

★★★★★
Local Guide
February 22, 2024

This is a newer location. The decor is fresh, and they have kiosks to order from. The chicken was a good size. Lets hope they keep it up

★★
Local Guide
February 22, 2024

Drunkards consuming Alcoholic beverages ( select #-of-individuals), in plan view of s + Working Public & Customers. KFC management doing little to nothing-other than calling 31 Div.(Not much resolution). COMMUNITY Leader IS TAKING AN AGGRESSIVE; YET NON-VIOLENT MODUS OPERANDIS while MAINTAINING Food HOUSE CLEANING PRACTICES- Effective. 01/15\24 and ONGOING - to date (so, if your table is clean; chance its your Community Leader) Kid-friendliness: Alcoholic beverages being consumed in plan view of.Customers; by a select few-of-indivisuals (KFC management doing little to nothing-other than calling police) COMMUNITY Leader IS TAKING AN AGGRESSIVE; YET NON-VIOLENT MODUS OPERANDIS while MAINTAINING Food HOUSE CLEANING PRACTICES- Effective. 01/15\24 and ONGOING KFC SHOULD HAVE A FULL TIME SECURITY GUARD, DAILY & EVERY DAY THE RESTAURANT IS OPEN ( & ).

February 22, 2024

It seems like Im eating on the street, there were mosquitoes flying like they were seagulls in the sea, what a dirty place!!

February 22, 2024

The chicken i got had has half of its meat taken out and it looks like someone ne took a bite from it

Local Guide
January 22, 2024

Very dirty, the floors,table the workers attitude.

January 22, 2024

Double check price they steall money I went for two 2 piece combo they charge me 30$ I went throughout the drive thru just because its located in the ghetto u over charge ppl I want my money backkk

★★★
Local Guide
December 22, 2023

I had a terrible experience at this location. The workers were rude and unkind. Insult to injuries, they literally gave my food to an Uber guy by mistake and had me waiting almost 25 minutes. In the end, a manager constantly apologized and gave me extras. Hes the only kind, understanding, and respectful one. Check your orders before leaving people

Local Guide
December 22, 2023

Absolutely sketchy with the amount of people drinking alcohol at 5:30 at night and the amount of crackheads that are in KFC are treating it as a drug haven

December 22, 2023

Purchased a 14 piece combo for take out. Fries were stale. Chicken was dry and tasted old...like very old oil was used to fry. What happened to the macaroni salad? Basically all the food was disgusting. I will not be going back to KFC any time soon. Colonel Sanders would roll in his grave if he knew how terrible the food and locations are.

December 22, 2023

THIS RESTAURANT IS DISGUSTING!!! The food is nasty and don t smell nothing like KFC.The staff don t follow health and safety measures. The potions are small and sandwiches are made poorly with no effort. THIS IS NOT KFC! Kid-friendliness: It s to nasty to even keep your kid in there comfortably.

★★★★★
Local Guide
December 22, 2023

Crunchy juicy pieces of cukoooo kuk de kuku.. mean chicken

December 22, 2023

Why do I keep trying to give KFC multiple second chances? The gravy had no flavour, the chicken pieces were so soggy they were falling apart, and the chicken tenders were so salty they were practically inedible. Only positives: delivery was fast, and the portions were good. But portion size means nothing if I cant eat it. What a waste of food and money. Just go to Popeyes.

December 22, 2023

I just bought 2 pca chicken right now and their chickens are small and the all the staff are rude

★★★
Local Guide
December 22, 2023

Best KFC in the area. Always crowded though. They didnt have ketchup for the order, which I thought was weird.

Local Guide
December 22, 2023

Ordered here today and never again. Half the fries missing, salads not filled, chicken skin was rubbery. My stomach hurts now(7 hours later), and dizzy. I m contacting head office and Toronto public health! Disgusting. We need to stop poisoning ourselves and making these greedy corporations rich. Cook at home people. Check YouTube for recipes. Way better.

Local Guide
December 22, 2023

Awful Experience! My family was in the mood to get the spicy 10-piece chicken from KFC since we tried this before and liked the spicy flavor compared to the original recipe. Although we have always gone to the store to pick up our orders, we decided to use the KFC app and have it delivered. We got our order in under 50 minutes, gave the driver a nice tip. Upon checking the order, we got the original recipe and not the spicy recipe as we ordered. The store manager was less than helpful and needs training in customer relations as what he offered us was not justified. We ended up throwing the $65 order in garbage and made our own meal at home. I will be deleting my KFC app, escalating this to BBB and other social platforms accordingly! If they want to take my ~$70 and NOT deliver on their end of the transaction, it truly shows their character and their business model. I CHOSE KFC and in return, they did not deliver or care to resolve the issue.

★★★
Local Guide
December 22, 2023

KFC food is the same time all over but what I didnt like how people are loitering in and outside of the building. Drug deals going on, homeless and people just hanging out around the facility. All these places need to hire some security or police to keep the area clean.

December 22, 2023

Came to this location on Saturday April 22 at 2:28pm. On display shows one price however when I got to the window to pay, the price raised. The Cashier Aman stated that the price on display has not been updated as yet. I then requested to receive the price on their display or speak with a supervisor. Manager Harneet came to the window and demanded I pay the new price and informed that its not the workers problem its head office, before walking away from the window. Although the supervisor Harneet tried to aggressively move her computer screen in order for me to see the new price on their display, this too was very unprofessional. I guess this kind of treatment you will never see in areas like Foresthill etc. Beware of jane and wilson. They probably over Charge and keep the change themselves as tip!.disappointed in you KFC after 30 years of my valued service. SmH

Local Guide
December 22, 2023

So decided I wanted KFC today was gonna eat in the location but decided not after walking and it smells like urine u have a homeless man sleep under a table with no shoes on tables are disgusting drink machine is basically a spilling Hazzard honestly never eating at this location ever again

December 22, 2023

Ordered 13 piece box. I didnt realize that its just chicken strips and no drums. The tenders were very salty to the point where they were inedible. What happened to the Colonels receipt where the skin is easily removed. These pieces were just deep fried with little care. Im pretty sure lve eaten better chicken strips from my local grocery store. I guess we all recall the huge 24 piece bucket as kids. Well like everything else, those days are over. Hey KFC hold the salt, maybe donate some to the guy who clears the snow for the plaza. Will not be going back.

Local Guide
December 22, 2023

This is the type of place that makes the franchise put to shame. Other locations tastes super great but time and time again whenever i order from here the chicken is old and stale. The meat is yellow and rubbery which tells me that its old and the skin is like corn flakes , its being re-fried. Super disgusting and can make people sick. Health inspection were yall at??

December 22, 2023

The restaurant is disgusting like there s no way some can eat here. It s so dirty they need more people to work at this location because they re very slow in there. Floor needs to me mopped, counters need to wiped. Everything is filthy. Also, I was in the line for 15 minutes yesterday and when it was my time to order they said there s no chicken. So if there s none I feel like it should be announced so people don t wait so long. Plenty of customers were upset. I don t think this place should be open it has 0 cleanliness.

Local Guide
December 22, 2023

Got here at 9:30, waited in line to be told they have no chicken or hamburgers because they closing in 20 minutes, a chicken place that doesn t want to sell any chicken, worse customer service ever, didn t even want to or bother to offer anything else available for me to buy, never again in this place or kfc if I can avoid it, we just needed something quick to take home to eat.

December 22, 2023

dosent accept coupons on a paper or on a iphone on a books app! watch this place will get closed down for good!

December 22, 2023

Poor customer service

December 22, 2023

Yet again they forgot to put the chicken tenders in my order. I have 2 very upset toddlers

★★★★
December 22, 2023

Very busy

December 22, 2023

I ordered chicken burger in drive thru and they give me spicy chicken burger. now my daughter cant eat it ! The worker taking order in drive thru and shes wearing earpods and talking somebody. There kitchen its dirty too never to order again this place .

December 22, 2023

Went to the drive-thru. Woman taking order could not understand or speak English too well. Pieces of chicken were small, skin was soggy, meat was dry. Fries were cold and stale. I ordered gravy but when I got to the window to pay, she said they had no gravy. This place was pretty good when they first opened but now it s terrible. Never again!!!!

December 22, 2023

Totally messed up!

Local Guide
December 22, 2023

Ive been to some bad KFCs, but this one has to be the worst one Ive ever been to. The terminals were nice, but my meal consisted of brisk ice tea that was literally just yellow water, mangled chicken, and greasy fries.

Local Guide
December 22, 2023

The food is okay as with every other KFC, The service tho is hella bad and the atmosphere is crazy can t even explain in words how bad

December 22, 2023

A lady yelled out no chicken!! as I was about to pay at the terminal. That was around 8:30pm and the store closes at 10:00pm. Took my money elsewhere. :\

★★★
Local Guide
December 22, 2023

Love the chicken

Local Guide
December 22, 2023

Worst customer service ever

★★★★★
Local Guide
December 22, 2023

It gets busy, especially on Tuesday (for the special). However they are doing the best they can to serve customers. I like that theres a self serve drinking machine (even though its closed atm cuz covid). I also like the tv screen that shows what music is playing. Update: Covid restrictions are now lifted. Still busy for Tuesday specials. So expect a wait.

Local Guide
December 22, 2023

Rancid food. Dont eat here.

★★★★
Local Guide
December 22, 2023

Good food and great staff

December 22, 2023

I just bought 3 pc combo Drive throw when I m home I find it only 2 pc too small with very little fries too salty no ketchup never again

★★★★★
Local Guide
December 22, 2023

Food

December 22, 2023

Theres service is fast for drive through, but walk-ins takes forever to get serve.

December 22, 2023

Very old oil used oily bad chiken served Smelly as anything

★★★★
Local Guide
December 22, 2023

Love the ambience. The chicken tasty as usual. The location is central to view the entire square like area. Its a melting pot of people on the move. The service is really good n fluidy

★★★★★
Local Guide
December 22, 2023

So loved their chicken

★★
Local Guide
December 22, 2023

I get my meal and go to pull it out of the bag and the box is ripped so everything spills into the bag. Then I pull out the gravy and get it all over my hands as it is allover the outside of the container. Also every time I have been there the tables are filthy. You really need to hire some adults ( not teens ) who will take some pride in their work. As others have said worst location I have been to.

December 22, 2023

PLEASE PLEASE PLEASE DO NOT GO HERE. If you want to experience a restaurant with rude staff, bad service ,gloomy ambience and utmost importantly the unhygienic standards you can go for it. I havent been to restaurant this dirty and if u ask the employees they argue with you. No cleaning at all throughout the day. All bits of food on the table and floor, water spilled, tissues everywhere its all trash. The worst ever.

★★★★★
Local Guide
December 22, 2023

The server was very attentive service was fast.

Local Guide
December 22, 2023

Very bad customer service and racist behaviour. Some Indian cashiers are behaving like they own the kfc and didn t even bother to help with the order . Never going back .

December 22, 2023

What a joke... Never ever again.. - ordered through their app and app did not save order properly..called store and got what would you like me to do only after the person on the other end stopped and took the time to listen to me and on the worst phone connection ever. - when the order showed up it was wrong as 14 tender strips turned into 10 crsppy straps and 4 mystery pieces that came from the bottom of the fryer. Once called the store ...this time no answer at all. - oh yeah lets not forget the driver who forgot using the doorbell and knocked on the door and simply said here while shoving the food in my chest. Never again !!! The Col. Sanders must be turning in his grave.

★★
Local Guide
December 22, 2023

This is a beautifully redesigned KFC. New self-serve kiosks and neon lights. Unfortunately, its downhill from there... The customer service is lacking severely, I wish I placed my order through the kiosk to make it a better experience. This was not only me but 3 out of 4 customers that came in while I was waiting were greeted with eye rolls or just indifference. The manager was proactive and kind to a customer that had an issue but the rest of the team were best described as inactive. One rep even made fun of a customers name after they left the counter. After I received my food I looked for a clean table or spot to eat and nothing was found. Sadly it seemed that outside was cleaner than this redesigned location (and if you know Jane and Lawrence, that is saying something). The food was like the service rushed without thought, the chicken tenders were hard and certainly not fresh (despite waiting 10-12minutes). I like the look of the place but I wouldnt go back.

★★★★★
Local Guide
December 22, 2023

Awesome stop for fresh food. There was a Misscommunication with my order. But the manager stepped in and went far and beyond to fix the small issue. Food was great.

December 22, 2023

Do not go over there .after finish my order ,I went to cashier to open the washroom,he said I have to show my receipt before he open the washroom

Local Guide
December 22, 2023

When I went there for lunch, I was waiting for my friend for giving order. In the main time, I wanted to use the bathroom but it was locked. I asked to the guy please open the door. He told me that u have to give an order first. He didnt open the lock. No matter what I said, I couldnt get the door to open. Then, I changed my mind to give order and left that restaurant, to never come back.

★★
Local Guide
December 22, 2023

A taste that cannot go beyond the ordinary :/ I think the store is always crowded and neglected due to the location it is located in. I dont think I will stop by again and I dont recommend it.

December 22, 2022

I couldnt give this place ZERO STARS and wanted to let people know this location is absolutely garbage. Never on time, never fresh, no customer service, absolutely garbage. KFC SHOULD CLOSE THIS LOCATION.

Local Guide
December 22, 2022

One of the worst KFC I ve ever been. The tables are messy, there are 2 guys holding their phone while sleeping and looked really high, the floor is oily and not tidy. I feel so bad for those customers who happen to come here with their children. Staff and the service is good, they re efficient. But it seems like they already got tired on cleaning when other patrons are not respecting the place itself. I don t know, Maybe it s just me, but I feel unsafe inside the store.

★★★★★
Local Guide
December 22, 2022

Very busy, ..store

Local Guide
December 22, 2022

Probably one of the worst KFCs in this area. They took over 2 hours to deliver the food and delivered the wrong order. They would not answer the phone when called either. Their phone was off the line. Calling KFC customer service isnt much better anyways. They do absolutely nothing to resolve your issue and hang up on you. Not a pleasant experience with KFC at all.

Local Guide
December 22, 2022

Missing many items. I was oder spicy crunch shaker witch come with two crispy chicken, only make it one , and drumsticks alright on time , but order haven t ready , they start make it when I alright, it s was second time order this location. And happened twice. Should ve checked how s the service of this located!!!

Local Guide
December 22, 2022

5 months later still 1 star. Dirty restaurant no one cleans the tables the floors are sticky and garbage full to the max

December 22, 2022

The place is nasty all tables dirty ganbage running g over its nasty for a food place floor dirty its disgusting nasty

December 22, 2022

Unhelpful staff, takes forever to make an order and then an eternity to get it, the places is always nasty, dirty. Every time Ive been there they dont have chicken ready they let you know that after waiting +10 minutes then you can order but you have to wait around 30 minutes. If you get your food you get something different of what you asked for or 2 of the same chicken piece. Also as the time passes Ive been getting smaller pieces. A leg sometimes has less meat than a wing. This place and the staff are a joke.

Local Guide
December 22, 2022

It is one of the most recent KFC renovated restaurants and it keeps dirty everywhere. The cleaning is done by the same restaurant workers but only something very basic, nothing deep. Grease is found from the entrance platform, floors, windows, floor inside the restaurant, it already looks like grease from a mechanic place. Needless to say the conditions and smell of the bathrooms, without soap to wash your hands. The owners want to earn all the profit but they do not pay for them to be innocuous places. If that is seen outside, I dont want to imagine where the meals are made and where they keep everything. They must improve. Bad presentation. The attention is nothing special, that is, there is no added heat.

★★★★★
December 22, 2022

Best place

December 22, 2022

Absolutely disgusting and needs to be shut down. The dining room was filthy and the one available washroom looked like something from a horror movie....no toilet paper no soap no paper towel. Complained and no one seemed to care.

★★★★★
Local Guide
December 22, 2022

The chicken at this kfc is good, the combos are good options to share, this kfc is located in a very busy intersection so stopping by to buy a chicken here is a good option since on this corner you can take many of the routes that They go through Jane or up to York mills

★★★
Local Guide
December 22, 2022

Too salty, its better if make some delicious

★★★★
December 22, 2022

Love the chicken strips. Fries are always dry

December 22, 2022

Food is garbage. Even my dog wouldnt eat it. Horrible

December 22, 2022

Garbage all over the floor, just so nasty!!

★★★
Local Guide
December 22, 2022

Usually busy on Tuesdays because of the special but the tables are usually dirty. Dont dine in.

December 22, 2022

If I can give a negative star i would do -10. Asked for hot sauce with my food and was put on hold and I can hear the staff in the background laughing at me and the manage told the person that answered the phone to lie to me and say they ran out. Even tho the girl that answered was the same girl that answered the phone. D

December 22, 2022

Don t even waste your time the staff are horrible they don t care and I love kfc but this location is the worst I ve ever seen disgusting

December 22, 2022

No professionalism, staff was fighting with each other like anything and some were gossiping and were least bothered about the online orders and long queues.

★★★★★
December 22, 2022

A place of opportunity to serve God. A place to connect with right people to your destiny

December 22, 2022

What is this breading is too hard and chicken is over cooked

Local Guide
December 22, 2022

They cheat you on 14 peice chicken. It is actually 7 peices that they have cut in half. The chicken breast is smaller then a normal chicken leg!

December 22, 2022

If I could give this place a 0 star review I would its absolutely disgusting in there! Garbage all over the floor, sticky mystery liquid all over the floor, and the washroom had no toilet paper and there was pass all over the seat and floor, couldnt get photos of the washroom

December 22, 2022

I would not recommend anyone to do online order with this store . I ordered and it took 1 hr for delivery . The person who answer the phone kept hanging up on me, everytime I called to check on my order the answer is it s on its way I was only 15mins away from this store. I had to private my number for them to answer and guess what he did ? Hang up on me . DO NOT ORDER ONLINE FROM THIS STORE. I even ask if I can come and pick up my order myself . They don t even deserve 1 star. Customer service is 0%

★★★
Local Guide
December 22, 2022

The place is nice, only the food is not as good as some other KFC in the city

Local Guide
December 22, 2022

I wanted give 0 stars but I have no choice. Missing few pieces of chicken and fries.