McDonald's in North York
1890 Avenue Rd, North York, ON M5M 3Z8, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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There are absolutely NO health and safety measures being taken here as ALL workers on the kitchen aren’t wearing gloves neither hair nets or mouth coverings. It’s unsanitary and it’s disgusting. You can’t work barehanded while manipulating other people’s FOOD. Common sense???
During my recent visit to this McDonald’s, I was genuinely impressed by the outstanding work of the cleaner on duty, Victoria. She maintained such a high level of cleanliness, going over every surface multiple times to make sure everything was spotless. The way she arranged the tables and chairs was meticulous, making the dining area look inviting and orderly. Her dedication to keeping the space clean and organized didn’t go unnoticed, and it made a positive difference to my experience. Great job!
I recently visited this McDonald’s and was incredibly impressed by the dedication of the cleaner, Victoria. She was thorough and attentive, ensuring every corner was spotless. She went above and beyond, cleaning everything multiple times. The tables and chairs were perfectly organized, and the space felt welcoming and well-cared-for. Her commitment to keeping the store pristine was clear, and it truly enhanced the dining experience. Thank you for your hard work and attention to detail, dear Victoria!
Rhea, thank tou so much for making this trip so much easier for a mom of two..you are the best. You have no idea how easy you made me day. Lots and lots of love. Love your calmness and smile. Thanks a ton.
I had the best service I’ve ever had at a McDonalds here today. There was an extremely helpful employee who helped me get seated and have a perfectly enjoyable meal with my son. She came to check on my table and other tables with young children multiple times while we were eating. It was such a nice touch. Will return to this location next time I am in the neighbourhood.
One day, I ordered a small vanilla ice cream cone. I waited over 25 minutes. Eventually, I gave up and asked for a refund. Instead of offering to prepare my ice cream, the staff member said, "You want a refund for a $2 ice cream?". After that, I didn't go back to this McDonald's. Recently, I went back, and the restaurant is cleaner, and the staff are new and friendlier.
It was my very first time coming to this branch for breakfast. I must say that the food was very very fresh and hot, the coffee was great, the staff was great, the atmosphere was great, it was very clean, I’m really satisfied, keep up the great work guys.
Not happy about my recent visit, ordered my food and waited over half an hour for it and the nuggets I ordered were soggy and cold as if they were sitting around for a while and not fresh at all. They do not give refills on drinks at this location. It is clean though, I'll give them that.
Looking wait
I am fed up with the service here...change all employees
What can I say its McDonalds they are all similar. Lots of parking staff was friendly enough.
Im happy to see that everything has improved here. Especially the service. Thank you
15min waiting in the mobile order and the said thank you for your order. No food... I went inside and my order was there. I asked what happened and someone said we are too busy. Well...if its too busy, dont allow mobile order...
I am very grateful to the cleaner ( Victoria )she cleaned everywhere excellently. This is the first McDonald in Toronto that I have ever seen so clean.
Fast, tasty. We stopped by around 11:20 in the evening because we were hungry after work. We thought the establishment was closed, but there is a special window where you can take food with you. It was great.
I asked the lady inside about my package. Since my English was not good, she behaved racistly and punched the table. I think she should be fired immediately.
The fries is too salty
Good
very disappointed, this branch is 5mins away from our place so we always come to this location, always experienced missing items in our order
Always good
Very tired Employees work there You have to repeat yourself 3 or4 to wake them up Food
reason for this review is because my girlfriend and i came here and we noticed the kitchen staff were not wearing no hair nets nor gloves while making the food threw out the food cause its been handled without the proper hygiene equipment. out of all the staff i would thinking the manager would do something but the manager herself was not wearing no hair nets or gloves. her hair was a mess as well..
Great place to order fast!
I am vegetarian. So I ate an egg/cheese McMuffin without meat. Vegetarian options: Egg McMuffin without meat. Wheelchair accessibility: Theres handicapped parking.
Coffee was cold and they didn t have any muffins.
Food was tasty and quick. Plenty of parking.
Boring but accessible
This location is notorious for missing items for take outs - happens consistently. They know the typical customer in this area is wealthy enough to not complain and are likely short on time.
Extremely upsetting experience at this location on 2024.October 20th at 3:00pm: the female shift manager s behaviour was extremely rude. I use my own cup for my coffee, and poured my coffee in my own cup and left the MCDONALDS cup on the counter. One would think that in a restaurant staff is courteous enough to dispose of garbage. However, the female shift manager embarrassed me in front other customers and staff, and she RUDELY ORDERED ME to dispose of my garbage and said it s not the staff s responsibility to clean up after customers. This was the rudest MCDONALDS staff member I ever encountered! Shame on her.
Worst experience ever Ordered 2 juniors 30 minutes ago The lady serving was very very rude. Asked for some ketchup when she gave me order reply was u should tell before.. What happened if i asked for something that i didn t punched while ordering before and its just KETCHUP The way of giving food was really hilarious Btw Thank you for giving two Junior chicken
With every visit, the service is consistently slow and the orders are often wrong. By comparison, the staff at the Yonge street location seem happier & the customer experience is better.
I dont know if its McDonalds hot
Said it would be open but when I got there it was not :/ drive thru included
Coffee was million years old, poor service
Had gone to dine in with a group of friends. The crew team was very friendly and welcoming. They also brought the food to our table.
The employees there were so nice and professional
Me and my mates went to McDonald s late in the night , despite it being midnight, the branch was busy but not overcrowded, and our order was prepared quickly. It was a good visit overall.
Dont
What a fantastic place, the manager gave me a coupon and I saved almost ten dollars on two meals!
Nice McDonalds
Love $1 coffee
Very clean place. Decent coffee, good price.
Worst mcd experience i ever have it took them 35 mins to make 2 junior chickens thats not what mcd should do.
No drive thru
no refill - is soft drink refill a standard?
Quickly and easily take the food.
Very disappointing.. I ordered 2 times because my first order is missing some stuff (maybe the crew just forgot to add it so its cool) but then i ordered again (same day) and damnn my order is still missing some stuff!! very poor service!! do better next time:)) Service
Staff was not even giving me answer. I m asking about my order, but Lady with the braids was not even talking full of attitude
STORE- 1975 I placed an order at the kiosk in McDonalds and after a few minutes, I noticed my order was marked as delivered in the system. However, I had to wait an additional 10 minutes for my food. It seemed like a tactic to trick the audit system into showing they serve quickly. Despite the delay, the customer service was really good and the staff were friendly and helpful.
not fast I waited 15 minutes for the Big Mac menu
Parking: Alot of parking at the back of the building Wheelchair accessibility: The door could be more wider. But its accessible. Food : 4/5 |
They are very rude
I entered the store as an Uber driver and customer, but when I tried to pick up the order, I was met with rudeness from McDonalds personnel. I am sure they are not fully trained how to treat and respect customers. When I spoke to their manager, I felt that the manager was more inclined to support his employees wrong behavior. In my opinion, this behavior should not be considered as a deterrent for that employee, so I do not suggest you to go to this shop. I hope the main managers of McDonalds see my comment and take action to improve the situation.
Unprofessional staff and management.
MacDonalds coffee is my favorite when I am on the road.
Came in at 12am. You can order through kiosk. Love the patio
This mcdonald location serves the slowest pace i have ever experienced. If i just waited for my orders idk how long i d be waiting.
When I ordered, they put it in a bag and handed it to me even though I said I would eat it at the table. They never deliver the orders properly.
Okay but sometimes you gotta wait for food for awhile
The Avenue Road location doesnt use the sip lids for cold drinks. Instead, I got to drink it with a mushy straw.
Very clean and organized. Polite staff . Great service. It was my very 1st time coming to this location. My daughter and I loved it.
Great food. Employees were nice. Location is kinda inconvenient and parkinglot is placed badly. Have to walk in the drivethrough to go inside
How they allow dogs on their patio is beyond me its completely disgusting. I dont think people want to sit down and eat outside on your patio and get dog hair in their food and what if people are allergic to dogs. Do better. Service is very very very slow we need the bring back the old system. Waiting 10 minutes for a fast food. Not fast food. I like to add this mcds sucks. I placed a coffee order and a carrot muffin and 3 to 4 people that ordered after me got served Before me and I asked the lady why is that, she says because theyre still making my coffee which those 3 or 4 other people that ordered coffee as Well and caught theres before mine and there food had to be made to. Lie right to my face. Explain to me why coffee and a muffin takes 8 minutes To give to a customer? this is absolutely ridiculous this mcdonalds is absolutely garbage on service and nothing is being done. Please do something about this very poor service. ITS A F...KING JOKE.
Great customer service, management and staff. Staff were presently and actively cleaning. Manager was handing out activities for all children, she was attentive and offered help with my kids and I. Had to come on here and leave a review regarding my experience this past Sunday. Keep up the great work.
The ABSOLUTE worst McDonald s ever they serve you cold food if you order from the app they are very unprofessional and rude! I only order from them because they are close to home and my little brother only likes McDonald s but they are disgusting in their with the way they handle the food they should be closed down this is crazy we spend our money for it to be delivered cold and when I call them they say come in store why would I come in if I ordered clearly I don t want to go nor can t make it atm on top of that the Food always arrived cold they always give out old food this is the 4th time I have had a problem with this location things needs to be changed asap this is crazy!
Update: Came here today for 2 fries and 2 drinks. Waited 22 minutes. Fries again still undercooked. I dont know how it takes that long and many were waiting quite a while. The kitchen was full but there was no sense of urgency. The manager was casually chatting with workers. Definitely go to another location. After recently being renovated we came back in. Wow, its worse. They made it smaller, took a third of the dining room for delivery and pick up orders. Remainder of room is taken by cash which is now further into the room. Its definitely a noticeable difference and not making the already cramped room better. Design is also meh. Despite many complaints the fries are still yucky and undercooked. Avoid if you can.
This is not fast food, its late food. 10 minutes wait for 2 med fries and a coke. Wow.
Great quick in And out Thank you Food
I had Ice cream with caramel and it was very good
Best MCD EVER. NICE SMILEY. AND BEST MANAGER THANKS AGAIN. IT IS NOT ONLY A FAST FOOD REST.
As a delivery boy, it took 45 minutes to get a combo. The boss of McDonalds needs to see this. Your employees are very slow. I strongly recommend you to go to other peoples stores especially at night. Dont waste your time there, their employees think I should work very slowly for the salary I get.
Carmi who was there for customer service was amazing. She brought my little granddaughter, crayon, and colouring book with stickers, a mask and balloon- checked to see if I needed anything was simply the best! The kiosks and the cashiers were all open so no problem with service.
Curbside closed, table service never done= Lazy staff!
Worst mcdonalds ever! Staff is super slow Food
Dumbest place I ve ever been to, you can t order from a person, 24 hours yet no dining area open they locked it!! They force you to go into this tiny area and order on a dirty machine, no humans here or anything.. just some guy hanging out in the dining area you can t get access to playing on his phone why did I drive here again. McDonald s is a joke!
Went for a Big Mac. Was not disappointed.
We are all waiting patiently for the extremely slow and disorganized service. A whole group of customers. Order numbers were disappearing from the screen without being announced to us! Then the rude male employee slams my order in a nasty manner. This individual was making sarcastic remarks to customers as well. If you dont like your job, maybe you shouldnt be in the service industry. A really unpleasant and unhinged lowlife. This has to be the worst McDonalds in the ENTIRE city.
They gave me someone elses hamburger
My Quarter pounder was so poorly made. No veggies. Just onions and a sole pickle.
Worst customer service representative experience a had at around 4.20 am in morning I was asking for my order and she replied I have no idea!!!! What is this mc DeLand she was just doing cleaning thats it. First teach them CSR SKILL Food
Nice job, front desk lady
Always heard that McDonalds purposely miss some items for order. Ordered 2 hash brown but only gave 1.
This place didnt have a drive through, the service was quick.
Overpriced garbage inflation doesnt justify anything for yall. 29 dollars total for 20 nuggets, a medium fries and an extra sauce. NUGGETS AND SOME FRIES FOR 29 U must be out ur mind
fire food and very very tasty and clean lots of nice and pleasant kids too
There were no more than ZERO bag fries and those are the best part. VERY DISSAPOINTED
Close at 10:50 pm actual timing is 11:00 pm
Good food. Good service. Small parking lot.
We ordered black coffees and they put milk in it and didnt give us refund and we have to pay again for black coffees
Its ok its just the washroom that smells bad and the crack heads outside
My order was 2163 last night at 10:41PM Feb. 19, 2023 . All my food was cold, the staff looked more interested in having a good time rather than serving good quality food. I dont often go to McDonalds but I expected more on this rare occasion, thanks again for reminding me why I dont go to MacDonalds .
best McDonalds for miles around. food is prepared beautifully!! looks like it should...and always fresh! workers very friendly. Manager is wonderful. he helpd out everywhere!
The food was prepared quickly and was very warm and delicious! Unfortunately no drive-thru at this location but they make up for this by offering excellent service! This McDonalds also includes cozy indoor setting for dining.
The happy meal fries is too little not even full the small size of paper bag of fries unlike before it is very full and they dont put napkin inside. Theres no even sanitizer around.
Not even half full fries or drink. Understaffed 1 person doing job for 3 people. Staff look tired and cranky, why they are so depressed. Why I am waiting my ice coffee 27 minutes it was sitting in counter and melted everywhere :( old guy janitor cleaning so mean he love to stroll around harassing customers while they re eating with their friends. He will interrupt u to not leave 1 crumb in ur table.
Food was very good. Fresh and hot. The premises were clean. The washrooms were clean. Pop could have been better.
Really slow service. The cash registers were all closed and only one self serve kiosk was open. The shift lead there is faking the stats by removing the orders from the screen and taking her sweet time in bringing the food out. You cannot pay with cash as they keep the registers closed most of time.
Its McDonalds, but they keep messing up the order. Daughter doesnt like mustard, ketchup or mayo and they keep putting it on even when you place a special order. Usually wrong 2 out of 5 times. Not worth the aggravation it causes. Will not be going back.
people that worked have in the night time from 29-30.01.24 should know that I am so glad for my meal. Have the best day ever on 30 Tuesday!!!
Great coffee, fast service.
Staff was unfriendly and had to wait nearly 15 mins for two cheeseburgers and a drink. Only to get uncooked beef patties on the burger. Staff was rude and didnt care. There were only three ppl waiting for their food, and it was taking so long.
Classic McDonalds, super friendly people here
The only good thing about McDonalds is their cheap coffee
Cheap owner. Fills drinks to the rim with ice, Then they provide no drink refills! What a disgrace of a franchisee
Lavisha was wonderful! Great service and very friendly.
too slow. online order and have to wait for a minimum of about 15-18mins then you will have your order.
Sleepy and slow staff
Same as it ever was
A good, clean McDonalds with ample parking.
Very nice branch of McDonald! Bright clean and people are nice! Food are high quality! Highly recommended
Best one
I ordered a coffee, Big Angus, and a full smile. The latter was very bright and the best part it was free.
Good
Its 25mins away from my home, i have closer places to eat, i still walk here. Its great.
The worst timing ever. 35 minutes for a coffee carafe!!
Typical
Morning staff always friendly in the minimal time I interact with them
Waiting for more than half an hour is so rubbish.
Closing before 11pm the cash register.
Clean and spacious. But no drive thru
Paid for extra mayo and didnt get it on my burg... Tres sad. Also the mcdix is crazy busy in the morning......
Its not opened 24 hours...Im came on Friday 1:26am and it was closed
Atmosphere is better than your typical McDonalds as its newly renovated but staff team for weekday evening service are extremely slow comparable to other locations. Waited over 20 minutes for 3 combos and 2 sandwiches. Staff were watched socializing with eachother rather than putting together meals. Parts of the meal were cold as they were not prepared at the same time and my quarter pounder had only one pickle slice. Will be avoiding this location.
Cracing a1/4 pounder with cheese. Sadly the meat and bottom bun was hard, as if it was sitting for 2 hrs or over microwaved, fries were cold .
McDonalds on Avenue Road near 401 is one of the better managed and staffed stores. My go to one.
