Orly Restaurant & Grill in North York

Theyre charging HST on food! I asked the nice lady who served me but she said she didnt know about it and its not her business. Should I report to CRA? Food

The food is delicious and so yummy and just like I ate before. I try Shawerma pati medium, and its a lot for me. The costs are good with the amout of the food you receive. Big like Food

Tasty, good portion, affordable. Very outdated interior.

Delicious food, great staff. Highly recommend

Everything was amazing, great service. Will definitely come back!

The taste wasn t good at all. The pita bread was super dry, and hard(probably over baked or stale). Service was good.

This place was my favorite in the past , worst place now , food was not fresh , dont taste the same , never coming back again

Very nice place, reasanoble prices, huge portions. We had a small shawerma dinner and pita. Everything was great. Recommend!

Good food, the potatoes were heated up by pan and tasty. The only con here is no washroom.

Arvin

Man!!! I wish this was next to my house. Food is sooo good and the quantity is huge for it s given called size! Highly recommended this place!!!!!! Amazing services from Susan

Got the lamb shawarma was pretty good for the price

Worst shawarma I ever had. The meat tasted old and very dry with no flavor. I have no idea how this place has this high of a rating service was really good though.

Best Falafal in my neighborhood & pocket friendly. My man Arvind always gives me the best service.

I came at 3:30 PM on a Saturday to pick up three falafels in a pita and the worker tells me sorry we don t have any. is horrible. It s the weekend. What do you mean? You don t have any?

super yummy with an affordable price! I will recommend the shawarma pitas with little spicy source. Food

Ordered one chicken and one lamb shawarma. Came filled with veggies but such a small amount of meat, it was very disappointing because it had the potential to be so much more. Very small time place with friendly service and prices a bit lower than most. But I guess you pay for what you get.

Been a customer for years, great shawarmas.

After I ordered and picked up the food, I figured out that they dont serve halal. So I didnt get the chance to try it. Just be aware, as people think because it says mediterranean means its halal. Updated comment: That falls totally on me for not knowing that they dont serve halal. So I tried to make it clear for the audience to be careful. Oh, and its expensive compared to other GREAT shawerma places

A friend and I ate there a few weeks ago. The owner seemed friendly and the portion sizes were generous but our chicken shawarmas were dry and quite flavourless. I didnt realize that they werent halal, either - but thats on me.

Great food , friendly staff . Love the atmosphere. I would definitely go back .

Used to be really good now the chicken just tasted weird. I don t know if they changed the seasoning, but I didn t like the taste as much I used to before

Unpretentious but the food is superb and food value. You wont go hungry.

This place is one of my go to go places for over 5 years now. But the problem with them is that they are inconsistent with their food. I usually order their shawarma dinner which comes with this tasty potatoes but the chicken is usually dry because it has been sitting around for too long. The place looks very old and feels like it s not fully clean ( in need for a big renovation ). So in my opinion if they start making fresher chicken shawarmas, they could have more customers.

For me and my daughter is our favourite shawarma place for the whole North York and Vaughan area! Very delicious ! We go there, though its further then other places, as their shawarma always taste great and big - they put lots of meat and delicious veggies. Especially we love red and white cabbage Thank you for the great food!

Worst food ever, paid $23 for a one time meal that kept me up all night, gave me acidity and an upset stomach

Ordered this for NYE and it was delicious!! Satisfied adults and toddlers alike! The service was absolutely outstanding!

I ordered the shawarma and hummus ($30) neither of which were any good. The shawarma was tasteless, room temperature and stale. The hummus was bland and grainy. The portions were modest considering the price. The gentleman working there threw in some free white sauce. Unless they up their game I would not recommend.

Fantastic food, very good personal. Strongly recommend

Been there a few times and really enjoyed the food and service. Taste and portion size is excellent and a good value too. Its mainly a takeout place lately though there are several tables that seat 4 or 5. Overall excellent!

Food cane in large portions and was very accommodating for my dietary restrictions (vegan). Great service.

tasty and not expensive...

I ordered two chicken dinners. Although the chicken tasted good, there was no garlic sauce or hummus provided with the plate. Overall it was quite dry as a result. When I called into the store to ask if sauce was typically provided, the server was defensive and advised that she had put in the garlic sauce herself. It was an unfortunate response that makes driving to pickup from this location difficult.

The portion was depressing would be nice if there was more chicken

Good portions and quality food, and thanks to aravind for the quick quality service

Nice place to get it, good taste and quantity, nice customer service too

This used to be my favourite spot before it got sold, food has been slowly declining and now unsanitary conditions, found a bug in my salad.

Came back after 3 years, shawarma dinner still one of the best

Well priced, excellent food made with real ingredients.

Best shawarma

Excellent!!! Highly recommend!

Delicious meat! I love the kebabs. Fried and the dips are amazing too! Always fresh, and cannot go wrong with the prices. Highly recommend

Wow! Amazing cozy place and delicious food!

My go to place for the best falafel and chicken shawarma in the area. Service is always fast and polite even when it s busy.

Amazing service and great quality food for a great price! We will definitely be coming back

Amazing! Delicious and fresh every time. 5/5

Best place with great food! High quality with good prices!

I stumbled upon this joint on a day out with few friends. The place looked quite nice and the hosts are amazing , greeting everyone with a smile. The food was amazing loved the Falafels (being the only vegetarian there) . But my friends loved the meat options too. Hands Down !! - Bang for your Buck

We always ordered from Orly and we always loved it but not this time.. Not sure what happened to this place.. Food was terrible.. Shawarma was a bunch of chunks of chicken breast, it was dry and tasteless..The shawarma sandwich barely had any meat in it.. It was stuffed with salad and on the very top there was chicken to make it look like it was stuffed with chicken. Lentil soup was basically a clear broth and just a little bit of lentil at the bottom. Almost tasted like it was watered down to give us the two orders we asked for. Really unfortunate!

Delicious food

Food was spectacular! We had chicken shawarma wrap, chicken/lulu kabob dinners, salad. There was potato dish on the side and it was really unique and delicious. Crunch outside and fluffy inside. Service was great/friendly.

Why is that rude Filipino lady still there? She is unbelievably rude, can t remember your order and not to put onions. Makes me not want to go there ever again. Horrible service!!! Food is also getting worse. Used to be delicious but in the last year or two the quality of food got so much worse. Beef souvlaki is not chewable. Humus looked old with a crust forming on top. Not going back.

I ordered chicken breast, falafel, baba ganoush and hummus for catering. Everyone at my baby shower complimented the food and they ate it all so fast! This is the best chicken and falafel Ive ever tried. Also, I had some leftover dip, ate it after two days and it still tasted very fresh and flavourful. Highly recommended for your next event!

Extremely good food. Warm and welcoming. Especially customer service representative aravind was extremely helpful and polite.

I dont regret coming here. The food and the portion is so large you can feed 2 people for less than 20$

Amazing Chicken.

The pita shawarma was so good and the price was more than reasonable!

Very good

very nice food and ambience plus the staff kasun and Arvn were amazing.

Was at counter to order but salads and hummus appeared to be VERY old. Place to be avoided

If you want to eat here, avoid this place. I was lucky enough to work here for a few hours and was shocked by the unsanitary conditions of the place. The refrigerator where the barbecue meat is stored is in a terrible state, it stinks, its not of the first freshness, there was no soap, no one disinfects the workplace, one rag for everything. For $15 an hour, the owner wants you to wash dishes, wait tables, prepare food, take orders over the phone, and stand behind the cash register.

I ordered lunch 1 pita chicken breast and 1 dinner chicken breast. It was so good my daughter ate the chicken and rice ( she is a picky eater). The pita was a little messy to eat the sauce was dripping out. The man at the front was very friendly. I would recommend.

Orly Restaurant & Grill is a family-owned restaurant located on Sheppard Ave W in North York, Ontario, Canada. The restaurant serves a variety of Israeli and Mediterranean dishes, with a focus on fresh ingredients and bold flavors. The interior of Orly Restaurant & Grill is simple and welcoming, with comfortable seating and Israeli-themed decor. The atmosphere is relaxed and inviting, making it a great spot for a casual meal with friends or family. The menu at Orly Restaurant & Grill features a variety of dishes that are made from scratch using fresh ingredients. The hummus is silky smooth, with a hint of garlic and lemon, and the falafel is crispy on the outside and tender on the inside. The shakshuka is also excellent, with perfectly cooked eggs that are nestled in a rich tomato sauce and served with warm pita bread. One of the standout dishes at Orly Restaurant & Grill is the mixed grill, which features a variety of grilled meats that are marinated in a blend of spices and cooked to perfection. The meat is tender and flavorful, with a smoky taste that is hard to resist. The accompanying rice and grilled vegetables add a satisfying touch to the dish. The service at Orly Restaurant & Grill is friendly and attentive, with staff members who are knowledgeable about the menu and eager to make recommendations. The portions are generous, and the prices are reasonable, making it an excellent value for the quality of the food and service. Overall, Orly Restaurant & Grill is a fantastic restaurant that offers an authentic taste of Israeli and Mediterranean cuisine in a relaxed and welcoming atmosphere. The delicious dishes, friendly service, and reasonable prices make it a top choice for anyone looking for a delicious meal in North York, Ontario.

Came in on Easter towards the end and Arvind was really helpful!! He had my food ready for me to go and it was really good service. Will definitely go back again.

One of best falafel I have in the city, and with great customer service

One person working there. If you are not ready to order shell retreat to the back until you are. Needed to keep repeating certain parts of the order several times. Food was fine.

My go-to place for shawarma! Absolutely delicious - Ive been coming here for a year straight and my order is made amazingly every time

It was my best experience.everything was above and beyond . Food was fresh and service was so good. I recommend everyone to try it!

it was very cozy place to go with family and friends , and very polite . good service . definitely will go again .the food was very very fresh

Food is delicious. It provides variety of food with reasonable price. Happy with the presentation of the plate thank you Arvan. Definitely recommended

First and foremost, I just ordered from here and the food was incredible for the price. Super flavourful! Really hit the spot. But my motivation for this review is a response to an earlier review by Coffee Milk . I wish we could reply to other reviews, because I would let them know that as someone with a ton of experience as a chef for reputable restaurants, the pictures that they showed are nothing but a normal kitchen in the midst of service, and are a malicious attempt at discrediting this establishment. I just felt like I had to say something in the case that someone sees that review and chooses to not eat here - they would truly be missing out!

Amazing place. Inexpensive food. Love the authentic taste. Food

Excellent food and service. Arvi made us feel very comfortable and took into account our specific requirements to ensure we had a good experience.

Super. Very tasty. And to order - pancakes, cabbage rolls, pilaf......! I recommend it.

It was affordable , the food was decent , the heated pita wasn t heated , it took a long time to cook which is okay because it was fresh . The garlic sauce was good but no milk for the coffee was a one star deduction . It s a decent spot just not a showstopper . Shawarma wrap is your best bet . Ingredients were fresh .

Food is not bad, especially shuarma with rice. Everything else is average.

I love this place!! They have the best shawarma and are always polite to me. Big shoutout to Arvn that works there because he s such a nice guy and they give amazing portions! If you want good shawarma come here!

This used to be my go to shawarma place. Hadn t gone in about 3 years after moving and I decided to go back recently. The food was not as good as before. The chicken was over cooked. The salad looked bad. The lettuce was old and browning. The vegetables were mushy and discoloured. I did not eat it. Maybe it s just a one time occurrence but it didn t feel like it was worth it to travel half an hour for this. I would go if it was the closest shawarma place to me and would tell them to skip the salad and I d make my own. The service was good. And the atmosphere is good too.

Just ordered there small shawarma dinner for myself and pita shawarma for my daughter and everything very delicious! The place is clean, but will benefit with more stuff, as never before I saw such a big place where the same person doing everything! Reading a previous comment I feel very sorry for a nice lady that works there, she was packing pick ups when we came and I had to wait, watching her finishing packing. Dear owner, please invest in your workers, hire help or pay higher salary, it will pay you back.

Rice and Potatoes are so good along with the kabobs. Aravind provided great service as well Food

Very homey vibes here as it was my first time but I ve had tons of shawarma before and this time was one of the best, here s why: Starting from being greeted with such politeness and a welcoming atmosphere, I already knew I was going to enjoy the food. It gives me soul food vibes because it s not a chain / franchise and those are the best because they care about the quality they provide and serve. My portion was huge and loaded even though it was just a regular shawarma wrap; What made me enjoy it more is that other shawarma places usually stuff the wrap with potatoes and rice as fillers to make you full but this place was pure protein and veg which I love as it shows that they don t cheap out on the portioning! I m very surprise this place doesn t have more traffic at a more busier time such as 5pm but nonetheless, the server was so fun and positive to talk to as she was relating to me and my significant other. She didn t have to serve us table side but the extra service gave this full stars! I ll definitely be back in the future with more friends and family!

Great food and service!

The fries and the borscht was good. Everything else was terrible. Falafel were rock hard, lamb was dry, garlic sauce was mostly ranch, lentil soup was mostly water. There was no soap in the restaurant,- wondering how employees wash hands after using the washroom The floor was quite sticky and we were the first customer of the day!

We like getting the shawarma chicken dinner. Garlic sauce is tasty too.

Good food

Mmmm mmmm!

Fish taste. Tomatoes in the salad were bad, had to be replaced. Quantity was good but my meal dish was still a little pricey.

Used to be better. Overpriced. Ordered 1 large and 1 small shawarma plate and small bottle Ayran (yogurt drink). Everything was dry and tasteles. I used to know first owner and first cook. Little plaza, almost deserted. Parking: Very little

Affordable delicious food meant for take out

One of the best shawarma I ve ever had, the place looks a little dated but the chicken was perfect and they make better fries now too, and decent price too , yummy

I have been going to Orly since I was in high school for the last 15 years. The food has never changed, and it is by far the best Mediterranean food you can find in the area. Sorry to say, but it beats Tov Li and Me Va Me by a long shot! The service was also incredible and I will definitely be driving back, (from downtown) just for their food! Thank you to your amazing team :)

Great place. The food tastes amazing, and the service is great too. Its one of the affordable joints too, hasnt jacked up prices in years.

This place used to be one of my favorites in the area, however the last time I was there the food quality was very bad, cold and old rice, the meat portions are relatively smaller in compare with what it used to be before and atmosphere was too bad. I ordered large dinner plate, but it came with very old made rice, served cold and with very small portion of lamb meat which was overcooked. Its sad that this place is no longer serve the good quality food. It used to be like a restaurant with take out option, but now it seems like an express shop with couple of table on the side.

Best Shawarma in the entire city (Toronto and GTA). Unbelievable taste and quality of meats and additional carb options. You have got to check this place out when you are in North York. Been an amazing location for many years and it still continues to hold up to superb quality and excellent service!

Superb food, priced right, highly recommended!!!!

This is the ABSOLUTE best restaurant around!! All the 1 star reviews are fake and made up by their competitors. I went in this morning and the Filipino lady cooked the best chicken pita Ive ever had in my life. Perfect meat to veggie ratio and the chicken was very flavourful. She was working alone and did a splendid job. I called earlier when they opened and asked her if she could have the wrap ready for me as I was in a rush to go to work and she had it ready as soon as I got there. Whoever the owner is they really care about their business and the quality of their product. I will definitely return here when Im in the area. Great job once again Orly.

The shawarma dinner has gone downhill! I cannot believe the scraps of dry burnt chicken shreds, the little handful of stale rice and 4 pieces of dry over cooked potato I was served! For $22! You have lost a long time customer.

Susan is amazing so helpful, and the food is good just alittle bit too salty for us

Best Shawarma in North York

Delicous shawarma

I had some issues here before while ordering through Uber and the management reached out to me to come up with a solution. I came into the restaurant and I was given very great service by Susan. She did a really amazing job and she deserves a raise. She was very kind and respectful.

This place Is straight up garbage they don t know what a shawarma is they fill it up with rice and horrible chicken and 3 large shawarma s was 64$ definitely not worth it.

Food was just good. Chicken seems over cooked/ grilled. We bought chicken wrap. Serving staff was amazing. Food

The food was decent. I ordered the shawarma dinner. The meat wasn t dry, which was always a plus, and seasoned well. It didn t seem fresh. Nothing was hot it all was room temperature. The place didn t smell of food either but of incense. It was an odd experience on the senses. The workers were nice though, bringing us our food to the table. The customers were also friendly as well. Parking: Parking is weird because the lines are faded people park normally but it s supposed to be slanted so it s kinda hard to get out if there s many cars in the lot.

Love their shawarma dinners - highly recommended

Literally the tastiest and most worth shawarma across the entire city. Most places charge $14+ but here they are charging me $8.75 for a pita shawarma. Awesome

Perfectly charred beef kebab. Tried them in a pita this time - this place can hold their head high as part of a strong scene that we call our city

Best shawarma, best service!

I ordered shwarma from here. I was really disappointed. Potato and chicken were really really dry and brown. Tasted like jerky. It seems they used left over chicken and potato and refried again! I bought this before many timed and it usually tastes good. I hope they dont used old food and re fied!

How did this place get a pass from Toronto health?! 1 person behind counter for lunch rush (not much of a rush). Big portions, but not tasty. Hard to eat pitas, overstuffed. This is NOT middle Eastern style.

Pretty good shawarma. Be aware that they close around 9pm instead of 9:30pm

Great service! The lady helping us was so nice and gave generous portions :) we live quite far but the drive is always worth it!

Nice quiet place with a cozy atmosphere. Delicious food and friendly service. I come here regularly to enjoy the taste of good kebab. I really love this place. I recommend it to everyone!

Nice restaurant

Holy the worst food I ve ever tried horrible chicken and very expensive

Best Shwarma place in the Bathurst Manor!! Signature potatoes and delicious chicken shwarma. Healthy and affordable option. And staff are great, and service is on point!

Amazing food and staff. I have been to numerous shawarma restaurants in the area and this one is by far the best yet. Will definitely be back with family and friends!

First time ordering on Christmas day lol and it was awful...no flavor whatsoever on ANY of the items....is salt and pepper foreign to this restaurant? Im actually blown away at how tasteless it all was....oh well....live and learn....btw my dogs will eat anything and they didnt even want it.

I feel ripped off. The food was terrible and the service was poor. I decided to try this place based on the rating. I wish I had taken the time to read some of the more recent reviews. I cannot recommend this place and will not be going back. The Food I ordered the small beef plate, and 2x beef pita. The rice & potatoes on the beef plate were bland and tasteless, and the beef (requested medium-well) was way overcooked and charred. The cucumber/tomato side salad had some old, soggy/slimy pieces of cucumber in it. The beef pitas were overstuffed with veggies, and barely any meat. The 5 cubes pictured in the beef plate, another skewer like that was used and split between 2 pitas. This meal was just so terrible, and with everything I ordered costing around $35, I feel ripped off. The Service When I entered I was the only one. I was not greeted, it took them time before taking my order, and I had to repeat my order multiple times, both while ordering and again before preparation. The servers seemed busy and stressed, so I initially let this go. After ordering, I had to wait 25 minutes for my order. It took time before before asking for toppings, and more time before they put the beef skewers on the grill. Several people came after me and got their orders before mine.

We order for my daughters birthday , great food , great service,amazing presentation and experience.

Fantastic place to enjoy a lunch or dinner. The food tastes great and offers value being reasonably priced and nice portions. Highly reccomended.

This place is amazing!!! Very tasty shawarma and great prices...Highly recommend it

Amazing! 5 stars!

Nice food

I don t know what these people writing negative reviews are talking about THE FOOD HERE IS AMAZING. I got the chicken shawarma plate, with yellow rice and potatoes with a side of salad and it s definitely one of the best spots in the area! Yes it is a bit pricey but you get what you pay for! Amazing service. portions are great! Definitely going back to try other things on the menu!

Great food. They aim to please

Extremely happy with the food and taste. Too good to give a try.

Extremely nice people!!! Taking good care of the customer! I got exactly what I ordered, portion size is impressive. Food is fresh and well seasoned! Got free delivery to the next building. Very recommended!

me and my homeboys hit up this joint. Best shawarma in the dang world. Very nice small business

Picked up a Party Platter for 2. The amount of food was more than enough for 2 people. 3 or 4 can eat comfortably with that amount. The rice, chicken and shawarma were all amazing and not dry. Like most middle eastern places. Last but definitely not least, the customer service was fantastic. They were very sweet and accommodating. Again not like most middle eastern cuisine places. You should definitely try this place.

Some great, no-fuss shawarma. Ordered a small shawarma dinner and was pleasantly surprised by the quantity of food. Unlike other places that require a smothering of sauces for flavour, the meat here is well seasoned and the potatoes included in the dinner had a bit of a crisp and coated with some oil/fat made it stand out (only wish they added more!).

Basic decor and ambiance, but good food and service. We arrived with six people at lunchtime and the staff worked hard to fill our order at the same time as dealing with takeout and delivery requests. A satisfying meal.

No complaints at all! Got the chicken shawarma plate. Amazing portion, meat was tender and juicy ! Not sure about what the other reviews are talking about. First time here and I would definitely come back. Garlic sauce was flavourful not as thick as other places but the flavour was there ! Don t Judge from the outside.

What a horrible experience for some reason they pre cut the chicken from the skewer and put it in a bowl and they would occasionally squirt water in the bowl and mix it. Absolutely worst Shawarma I have ever had I will never be going back to this location

Food was tasty. Great value! But we had to wait for the shawarma to be ready and there was one small chicken bone in it.

The food was sooo good!!

Excellent customer service and delicious food.. Affordable price.. Friendly staffs Loved the Rice combo filafel and shawarma its outstanding.. Soup wasn t that great but was ok..maybe I m not used to that type.. others might love

One of the best Falafel places in GTA. Always a pleasure having their food!

I ve ordered from Orly a few times and it never disappoints. Everything is very tasty and affordable. Orly s chicken breast is seriously the best one I ve had so far, I recommend this restaurant 100%

Really enjoyed shawarma dinner. Portions large and food tasty. Service excellent - they aim to please

Excellent very tasty and always fresh

Ive been ordering the chicken Shawarma dinner here almost every week for the last few months, specifically for their generous portion sizes. They really pack in the meat, to the point where they sometimes need a rubber band to keep the takeout box lid closed. However, my last two visits here, the amount of meat I got was literally half of what I used to get. I feel it depends on whos working that day. If these inconsistencies continue, Im afraid Ill have to seek out my shawarma from elsewhere :(

A terrific experience. I was referred by a friend who raved about Orly. I wasnt disappointed. What a great find! The staff was friendly and was happy to suggest menu options when I asked. The food is incredibly fresh - and they make it right in front of you. We got two pitas with all the sides. They are huge - you can share with a friend. I don t normally leave reviews but I felt that I should because the food was excellent. The shawarma might just be the best I ve ever had! I am definitely going back.

Quick service, the chicken shawarma was great!!!

Good portions, good food.

This amazing gem of a restaurant just served me the best chicken pita I didnt even know existed! Soft bread, cabbage slaw and crispy meat - well stop by the next time were in TO to be sure. This is what good vibes taste like <3

My wife and I decided to try Orlys for the first time today, as we were in the mood for mediterranean food. I was a little concerned, as the restaurant has an unassuming appearance. She ordered the dark meat chicken pita sandwich, and I ordered the chicken snitzel. Well, wasnt that just the best chicken snitzel that Ive ever had, and I mean ever in my entire life. Im 52, so thats quite a lot of snitzel that Ive had in the past, but never has any other one been better than the one I had today. I strongly suggest you try this place if you like snitzel.

Food is pretty as bad as it can.

Chicken on a stick or Shawarma was excellent and moist and an ample supply of rice and potatoes. However, salad of mostly head lettuce was disappointing. Tahini, hummus, tzatziki is extra. Vegetables such as onions, parsley, radish and fresh tomatoes that you would expect with shawarma were non-existent.

The food and service is amazing. Loved shish kebab and falafel. Highly recommend!!! Will be back 100%

Not the same since ownership change

Decent place. Short staffed. Tasty shwermas

Ordered from here for the first time tonight and wow I am pleased! The lovely individual working the cash tonight was such a kind person who made the experience ordering awesome! Im sorry I didnt catch their name, but they were very patient with me seeing as it was my first time there and for the fact I showed up 12 minutes before close. They made it obvious that they took pride in the establishment and wanted everyones experience to be the best. The food was also delightful, Im happy I tried this place. Will definitely be back!

Best shawarma around that place, I buy there regularly. Arvindh was helpful in customizing my order as well.

Delicious food and the service is excellent.

The small chicken shawrma dinner is so good! Nice hot food was made in less than five minutes great place for a quick and filling bite!

Food is good, fresh, beef a bit too spicy for me but my husband liked it, so those who love spicy its very good. Chicken very soft and tasty. Would definitely recommend this place.

Tasty food and good service. Will return

Delicious food!! Both swarma and kaboobs are tasty.

Good portion, good food. Will be back for the shawarma in pita.

Update: I feel the need to put an update to my earlier review. After posting my review, within 15 minutes I was contacted by the owner looking to understand my experience and wanting to make things right. The WOW part. This is definitely a great customer service experience. Mistakes happen, thats part of business. Its the service that brings people back. I took them up on their offer, went in for dinner, and the food was hot, fresh, fantastic. I now recommend giving this place a try, with full confidence, knowing the owners stand behind their business and do their best to make sure that each customer has a positive experience and great food. The Filipina lady that was working was also quite friendly and pleasant to speak with. - try the schnitzel, yummm First review: I just ordered this food one skip. I got the schnitzel pita where there was barely any chicken and just mouths full of coleslaw. Little flavour. I also got the garlic potatoes which were not cooked and dry so they went into the garbage. I also got the lentil soup which, while tasty, was very thin and I paid for a full cup but the cup was barely half full. Where is the rest of my soup? Looks like theyre trying to split 1 portion into 2 and sell my soup twice. I feel completely ripped off by this place like and its clear they are cutting corners. Order anything and from anywhere else but here.

I have always enjoyed a good shawarma but avoided the one wrapped in thick pita bread. That certainly changed today. The pita was so soft, fluffy and filled to the brim with all the good toppings, I just couldnt stop myself from finishing the whole thing in one sitting. SUSAN, the amazing cook at the restaurant made sure my first experience at Orly was unforgettable and had me hooked. She was very hospitable, we had nice little chat and I cannot recommend enough to just give this place a shot. Shoutout to Susan for her amazing service.

My Schintzel was cold pieces of chicken, randomly cut. Moving forward ordering from other place.

1st time here and it wasnt bad.. Doesnt taste quite as quite as authentic as other shawarma/Mediterranean spots. What I had was ok. What I disliked most was that my sandwich fell apart after the first bite. And the chicken was a bit chewy.. So not great.. Not bad.. Prob wont visit again.

Tomatoes look like a year old, lettuce and tomatoes are mixed together. There s so much water in the salad hummus looks like it has aged. One of the worst shawarmas I have had.

The food taste fantastic for a good price! The portions are good and the dine in experience is great. The restaurant is clean and tidy. I usually order take out as well and the service is excellent!

Most delicious shawarma in Toronto 101% goodness....10/10 Vegetarian options: Salads and felafel

Great fresh food, friendly staff. Small little joint!

My favorite go to Shawarma place.

Love the food tho

Really a great well packed Shywarma.

Fantastic food and even fantastic service by Mr Arvind. Great food. Surely coming again!

Pretty good falafel for a good price and the staff is pretty decent.

Yummy food and very accommodating service ! I had shawarma meat and my husband had the chicken shawarma dinner. Very delicious! The potatoes and salad are very nicely done, and the chicken was soft with crispy , edges! Just the way we like it :) Will definitely go back

Best bang for your buck. The medium shawarma plate is actually huge. Should probably just get the wrap otherwise its too much food for one meal lol

I ate a pita falafel for lunch and began feeling sick with food poising about 6 hours later.

I love the food here, can t stop ordering delivery! My favorite place right now. I go for chicken shawarma, lula kebab etc.

Best shawarma in the area

Really delicious food. I loved how much variety there was for the dinner!

Amazing service and great quality food for a great price! We will definitely be coming back