2499 Sheppard Ave E, North York, ON M2J 1X2, Canada
Find your nearby Pizza Pizza Restaurant in North York, Ontario at 2499 Sheppard Avenue East. Pizza takeout & delivery chain offering Specialty & classic pizzas, alternative crusts (signature pan, thin crust, sesame, gluten-free and cauliflower), chicken sandwiches, wings, sides, dipping sauces, salads, desserts and eco-friendly plant-based menu items. Established in 1967, Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner. We're proud to bring you the best ingredients and the freshest toppings. Order online or on the mobile app for pizza carryout, pickup or delivery. Serving single pizza slices for walk-in service.
Everytime I come here, I have to remind the server for my mobile order, they seem to busy moving around but never bother to check the screen for mobile orders, beats the purpose of a mobile order if I to wait for it - 7 minutes this time.
The worst pizza i ever have in Canada and in my life. I ordered online at that time we ignored that it would be mistake but after we dine in and the same thing happened . We specifically mentioned everything like less jalapenos and veggies should be properly cooked but it was uncooked . Its like that they just put after bake it. Even they didn’t even put the base sauce. That pizza was a joke and we all garbage it.
We often visit this one store and the staff there is very friendly and always help to select toppings and to get a best pizza. One of the employee O remember is Sofia , she is very friendly and helped same to get delicious pizza. Thank you so much for best service!
If you’re craving pizza, make sure to visit when Sofia is working! She’s not only a great cook but also one of the friendliest people around. Her warm personality and attention to every order make the entire experience so enjoyable. Pizza Pizza is lucky to have her, and customers are too!”
Sofia’s service at Pizza Pizza is exceptional. She’s dedicated, attentive, and always greets everyone with a smile. The pizzas she makes are top-notch, and she takes time to ensure every customer leaves satisfied. It’s clear she loves what she does, and it truly shows in her work. Highly recommend!”
This place serves the best veggie slice. The toppings are fresh, the crust is crisp, and the balance of flavours is spot on. Quick service and a solid spot for a great slice.
I recently bought a pizza from Pizza Pizza in Victoria park and Sheppard and had a really unpleasant experience. Not only was the pizza itself mediocre, but I also discovered a rubber band baked into it. It was an unpleasant surprise that completely ruined the meal. I’m really disappointed with the quality control and hygiene standards. I won’t be coming back.
This pizza pizza is right at the south west corner of Sheppard Avenue East and Victoria Park. It’s a very busy intersection. When you want to drive out it’s better you go out from the east exit and drive south a little to make a U turn back north. Then go north, east or west. The place is always busy and there will be a wait but the wait time is borderline reasonable. There are always pick up specials posted on the window. Their half moon is always good and it’s $8 only. The Stromboli is worth a try. We got the 4 meat Stromboli and it’s very good. Pizza is alright. Toppings are generous. Service is not good but I don’t really care. Overall the food is salty though.
I ordered 2 medium sized pizzas. I placed an order on mobile and I went and received the order. My name is Montana. I received my order 15 minutes ago. I came home and opened the package. I have never seen such a pizza in my life. I will never come again. You definitely do not deserve the payment I just made. Pizza is not made like that. There are very few ingredients. You do not know how to roll out the dough. I am sending the photo.
Great customer service i really appreciate that he was too good with us in night time shit the guy was did a great customer service
AVOID AVOID AVOID. Pizza Pizza has fell of, the sizes have shrunken, this business also uses TFW and LIMAs. The pizza is mid at best. Choose another place to eat unless you like below average pizza. Low quality ingredients are used aswell. This place was awesome not too long ago
Delicious pizza, good service
Sofia is the best!
Sofia provides the best of customer service and every time I come she greets us with a smile and tells us what goes best.
This is the first time i came and sofia gave the best suggestion in pizza.She knows perfectly how to greet a customer.
Sophia s a great lady to have in this location, A true gem. Quality service and I m always happy to see her behind the counter. Str8 Fax
Sofia is a personality! Food is always great from here compared to other Pizza Pizza s always choose this location for Pizza Pizza.
Wings were great. Nice and juicy.
Best pizza pizza always very nice workers and funny be sure to leave them a tip
Today for the first time I am been in this store and found the cashier Sofia very helpful regarding the quiery She is very friendly nature too. Food
Cashier sophia was very kind and generous.
Sophia was very sweet and helped up a lot.
The bad thing about this place is its doors to get in other than that the food quality is like any other pizza pizza.
My go to pizza pizza store. Super fast and courteous.
Best service by Sophia. Very polite and great customer service
Sofia has suggested a good choice for late night cravings. Good customer service.
Sofia is the best employee over here. I always loved her service and just because of her I go to this place. She is most friendly employee over there.
Sofia was amazing!! Friendly and quick service! Will definitely be back.
Nice staff
Sofia. She is nice. Vegetarian options: Try paneer topping. Food : 5/5 |
Great customer service from the staff
I often visit this store and the staff there are really good and always got best service and one of the employee I remember her name is sofia she is very helpful to choose the pizza , thank you so much for the best service
Great experience and service by Sophia
Employees sofia is very friendly and best store that i have visited.
Amazing treatment from the Employees specially Sophia and Excellent pizza
Sofia had a very friendly behavior. Its a nice place to enjoy pizza.
Sofia had a great customer service and very friendly! Great place to visit.
They dont keep clean the toilets.
Sophia does great customer service and amazing food great managments food is always hot
It s very cold inside pizza pizza. The pizza was very thick and the vegetables were not cooked well.
Sofia the best!!!!
Sofia is the most friendly and hardworking i have ever met
Very good customer service of Sofia.
Sofia was very kind and helpful the place is very clean.
The place is really good. Sophia is a really good professional and so hard working, had an amazing experience at this pizza-pizza location
Sophia here is very amazing. Wonderful service
Best customer service Sofa
sofia
I was met with a smile and kindness by the cashier Sofia who was friendly and inviting good location
Sofia is really great, and very helpful. She just recommended to try different type of pizza which was too good
I liked nature of sofia she is so humble and has great customer service.
Sofia is a great person she knows very well how to deal with customers. Her humble nature and respectful behavior towards work and custumers is very appreciated
Awesome Place and Staff, love the Hawaii Stromboli and the cheese crust fill pizza
Unhygenic! These guyz don t wear gloves while making pizza as well as while serving. Upon asking the guy told that they was their hands and they don t prefer wearing gloves. This is not acceptable
I am coming here for a long time and for the first time i met sofia and i must say, her customer service skills are really good. I felt so welcomed when i entered the store.
Had a great time here. Sofia served us and was very happy with the service. Will come back again
Sophia at the front good service, great atmosphere.
Thank God they were open at 12 am!
The delivery people here never want to do their jobs properly, they are usually lazy and incompetent. No other pizza place has ever had a problem with delivering it to our door, yet Pizza Pizza delivery people always make an excuse as to why they cannot. The Pizza Pizza workers also get small details wrong on our order- sure, it may not be a big deal to them, but every detail matters since customers are paying for exactly what we asked for. Even after giving them chance after chance, Pizza Pizza never fails to disappoint. Will not be returning, do better.
It was a great experience to be in there. Sophia is a great employee. Gave us great service. The food and place is excellent.
Sofia is a good cashier. She have a good customer service capability in talking with the customers.
The whole place is awesome, especially Sofia, is best at what she do.
Excellent service and food. Kudos to Sophia for the best time
This place has good service and food.
Regular customer. Always having a good service experience at this pizza pizza at Victoria Park.
Best service by Sophia. Shes friendly and shes fast... Amazing time at Pizza pizza Food
Me and my friends visit frequently and have loved the pizza around here. Great customer service, especially Sofia , she is awesome and looks forward to cater our needs !! Kudos to pizza pizza
Love the pizza. Great service too.
Sophia did amazing job with customer service
Good service. Sofia is kind and good employee. Welldone work in the cashier area
Best service especially from Sophia, Pizza is well prepared as well!
The manager is very helpful and her name is sofai. We loved the service Food
Its very good service
Shop is very clean and lady is very nice and the pizza is like perfectly baked nice place to eat pizza.
Very nice service, awesome hospitality by sofya, probably the best pizza pizza in the neighborhood.
Sophia is great and gave us great customer service
Sophia was great food was good fast service
Sofia is outatanding team member at pizza pizza, loved her service pizza was also very delicious, I will recommend this
It was fantastic experience at pizza pizza with Sofia. And the pizza was awesome. I really recommend it here.
This Pizza Pizza location has by far the best tasting pizza, fresh & tasting ingredients. Sophia is amazing and welcoming, always great to see a familiar face
Sophia was great. She was very friendly and helpful. Exceptional customer service from her.
My recent visit to pizza pizza was an absolute delight, thanks to the incredible team of workers who made the experience so enjoyable. From the moment we stepped in, the staff was friendly and attentive, creating a welcoming atmosphere that set the tone for the evening. Our server sophia went above and beyond to ensure our meal was perfect, offering insightful suggestions and making sure we were well taken care of throughout our time there. The food was exceptional, with every dish beautifully prepared and bursting with flavor, showcasing the talent and dedication of the kitchen staff. The combination of outstanding service and delicious cuisine made this dining experience truly unforgettable, and I cant recommend pizza pizza highly enough.
Awesome food and service by Sofia
Soai she is best and great person and she always helps me customers
Nice place, delicious pizza ,, great customer service by sopiha..
Sophia was great with the service. She helped us with our order and was fast.
Had a great experience today, the staff is nice. Sophia is really good.
Sophia is so beautiful I came only for her here Saturday Sunday. Food
Wow my birthday spent well , the service was excellent and I met this lady named sofia , what a lady she is loved talking to her very friendly and attentive. Overall , I loved the pizzas . Great place in Scarborough.
Amazing service here. She was super nice and treated us with respect and kindness.
Good service good food and a good environment Sophia
Great service by Sofia, she is really nice and polite.
Service of Sofia was awesome
Sofia is always taking care of me.
Not hygienic , workers are not wearing gloves while preparing pizza. They are playing with our health. Franchise holder should have to take a strict action against this .
Very convenient place and good service Vegetarian options: Many vegi options are available Food : 3/5 |
Good service
The service was amazing.. Sofia is the face of the store..She is super great at her job.. She welcomes everyone with a great smile.. we love coming here when she is working..
Incredible service..Sofia is such a great personality and they the way she treats the customers is great..she is the best..
Sofia is a wonderful lady and she is always nice to me.
I loved the service of sophie, very calm and joyful person, and enjoyed my food
Really loved the service and the staff The food was served fresh !! Would definitely recommend and visit again Food : 5/5
The service was very good. Sophie was great as always. We were happy with the pizzas taste and quality. The order was accurate and well done.
Sofia is really helpful with delivering the orders everytime. She does a good job!
Sofia is best with delivering services. I really appreciate her.
Always have wonderful staff even when its super busy..
This is the only pizza place that weve been to lately where the pizza maker/cook (oriental guy) really practices the proper food handling practices. He was fully covered with face mask. Most places with long beard and no hairnet. Too bad the one working on the counter, did not have a hairnet and beard net. An old guy was it the food handling area without hairnet, beard net and no uniform. Please make sure your employees look presentable / neat. Dont let people on street clothes near the food.
My experience was very very bad with the old and witch lady who always do work on the cash. Her behavior is awful and stinks. U buy pizza from there but she behav u like u are her servant. Any thing you ask like straw, cup, plate her answer is no I dont have in very rude way.
There isnt a whole lot I expect out of a fast food joint such as Pizza Pizza. But I was appalled by my experience. When I asked for dirty tables to be wiped so we (party of 9) could sit together and eat the service rep refused, citing she did not have enough staff to ensure tables are wiped. I should note, there were no customers behind us. Also, I could see two people sitting in the kitchen and talking. When we expressed our discontent, she yelled, What is your problem and turned around to wipe the front counter. We were upset and told her that the customer service was unacceptable and that we will be sharing our experiences online. She seemed a bit more attentive after this and tried smooth talking us by trashing the owners. She said they dont pay her well and dont order enough supplies for the store. She was a middle aged lady with platinum blonde hair and large penciled eyebrows. Horrible customer service, why and how is this place still open? Health inspection needs to be conducted as it was putrid and filthy. The washroom trashed and amongst other things had an oxycodone pill lying beside the toilet. Again, the store was not too busy and the staff is incredibly lazy and rude.
Great atmosphere, nice people
Best pizza pizza ever, Thanks to sofia
The place is close to where I live and Sophia is a really great host!
Good service
It was a great service by sophia. We really liked their prompt service even at 2 am. Would visit anyday!
The service was super good. And Sofia was super nice and was very friendly
Sophia is great at service and I would love to come back here anytime
Had very bad experience dining at this pizza pizza(Victoria and sheppard intersection). I requested the senior lady with whitish hair(dont know her name) to clean the table(table was very dirty) but she immediately refused saying that person who cleans has gone home,she can do if theres no customer but wont do now as there are customers.There were actually no other customers waiting behind me.She then gave me paper napkins so that I can clean that by myself.Holding my toddler kid on one arm I cleaned my table with the other hand.It took me 20 seconds to wipe it clean but the staff lady didnt have 20 seconds. After getting pizza,she gave us few paper plates saying that she doesnt have more.Owner doesnt provide enough supplies.She talked further criticizing the owner that owner doesnt care even if I tell them.I told her that you are representing this store so we can tell this to you and you can further tell your owner.She said store is 25 yrs in business,get so many customers everyday.It doesnt matter to the owners. I said that as a customer I have very basic expectations from you-to provide a clean table to sit and eat and get just enough supplies of plates. It doesnt end here.My kid wanted a straw for soft drink.My mom went to this lady again asking a straw.She shooked her head in annoyance saying we dont have straws.She went to some drawer and picked up straw and gave to my mom.(why she had to display contempt when you have the straw...learn some basic respect towards your customers) I have been to numerous pizza outlets,restaurants before and have never seen such terrible attitude and poor customer service. I told her that I will be submitting my review online as I cant speak to the owner right now. Its no surprise that she was later requesting other customers to give a good review online.What a manipulative tactic on her part. I took my time writing this so that her attitude and behavior can change or the staff could change. There are other pizza outlets in area with great customer service and food. This is the closest pizza pizza to my home but I will definitely not take anything from this store and will tell my friends to avoid it.
Pathetic service. We visited the restaurant yesterday and it was very dirty. I am surprised that customers have written good feedback about this place. The lady at cash is very rude and annoying. She gave me hard time cleaning table and asked me to clean myself. She even gave me paper towels to clean it. What kind of service is this? She told she has no staff to help, when she was free doing nothing but standing at cash and there was no more customer. My entire family love Pizza Pizza store and we have visited many stores. All other store have amazing customer service, very clean and staff is always friendly. I will never visit this location. Very bad customer service and dirty place. I will never recommend this place to anyone. Pizza Pizza needs to take some action to clean this place.
I loved the pizza and Arry has made the best pizza i have ever had.
We came late night. The lady was so nice to serve us delicious pizza. We enjoyed it. Thank you Arry.
Pizza pizza in Victoria park was a great place to have a pizza with some friends and front desk staff sophie was so helpful and chill.
Lady is good and serving is good
The lady at front is with good behaviour n polite
Sophia was very helpful. Good customer service. Our order was prepared very fast compared to other pizza stores. The plaze was very clean as well.
Sophia was very helpful.she gave good service. Makes us comfortable and help us to order
Sophia had the patience with us when we took our time to decide, thanks
Sophie was really great at her service I love how she attended to me will be back surely
Very nice staff. Excellent hospitality, especially Sofia. Made the interactions very interesting and nostalgic
Sophia was a delight and made my experience 10/10
The employee who took our order is very rude.
The lady who works in the afternoon is absolutely amazing and sweet. Plus, the pizza is absolutely delicious. I love this location Food : 5/5
The service given by Sophia was very good. I love the service
Sofia is so hardworking lady and so friendly. People love her so much
The lady that working as you guys see in the picture was rude they don t know how to talk with the customer when I was in the store they kicked out 3 customers don t try to go to this store never
she is good service the cashier sofa
I must review this store as it provides one of the best pizza I ve tried across all Pizza Pizza stores across the city. Sofia is really amazing and skilful in this business. Worth Trying!!
The service is super good. The Chinese employees service and explanation were very good. Im very satisfied.
yesterday I went to this pizza pizza location to get pizza. but the service I got was extremely bad. I ask for 2 large pizza. which on the website it was 28.99 for 2 large pizza with 4 toppings combined, 4 drinks and 2 dips. so I as the man to give me that as I only ask for one cheese pizza and one pepperoni he told me I cant get that deal as I am only asking for one topping only. I said no its doesnt matter yet he still said no. he charge me for 2 dippings and 2 pizza no drinks. doesnt go to this location.
The food is amazing as usual, plus sophia was really great, she s wonderful
Sofia give good service and very warm and friendly welcome
Sophie is the best, it was nice place, best service
Best service Sophie and team . Food : 5/5
The ac was not working. There was a 28 c temperature which is the same as the outside temperature.
I usually go to this Pizza Pizza location, and the food is decent, but my last experience was disappointing. I specifically asked for extra sauce, drizzle, and base sauce on 2 pizzas, and they charged me for it. However, when I got home, there was no extra sauce. It was frustrating to pay for something and not receive it.
Sophia was really kind and helpful. Great customer service. Will definitely be coming back soon.
Sofia is pretty girl, nice service, i feel happy deal with her
We recommend to this restaurant because employees are cooperative spl sofia
Sofia she is the best
Horrible experience with an elderly blonde lady, she rushed us and wasnt even listening properly, She put the wrong drinks on our bill and when I was telling her the right ones, she said its ok u dont need to tell me. The one who makes the pizza does nottt wear gloves and touches his face and beard ITS SUPER UNSANITARY and I would recommend NOT TO EAT HERE EVER. The blonde elder lady is super RUDE and kept rushing me to order when I didnt even take a minute. Employees are not polite and give rude expressions when talking to us.
Sophia
perfect day
Wonderful customer service! Great atmosphere
Amazing food and service. Special love for Sofia. Amazing!
The service was very good. Sofia was great. The order was accurate and well done.
Sophia, she is really good. Her service is too notch. Taste of pizza is also good
The old rude lady gave me the wrong pizza and never say sorry. Never come back!
Sofia did a great service
We walked to the store at 10:10, The lady in the cash counter (without a mask) was talking to another lady while we there waiting. We were asked to wait and later the lady asked if we were ready to order, then she wore a mask and came to take our order. Which kind of felt bad to us. we said yes then she said to wait! She came and we wanted to order special large pizza there were no regular coke and sprite. there were only three options zero coke, Diet Coke and nestea. we had questions about it and she said I can only give what we have or else order a different pizza which was rude. When asked her name she didn t tell anything and was angry on us. When insisted about name again she told we have cokes in the back I can get them. Just because of her behaviour we had to travel to another location at that time. I hope the owner looks into this issue and make sure nobody suffers like us again!
Sofia is wonderful. She is very Nice. We love to visit here often.
The atmosphere is excellent, and Sophia, the attendant, is truly wonderful. I would rate it highly. Thanks! Food
Sofia is one of the best personI have ever met. She is so cute. I love to visit this store frequently.
Pizza was so good, I really loved it. The service was excellent, especially by sofia.
Sofia was best, food and service was awesome!!
Good slow late but taste good
Sophia
Amazing response, and service by sophia Everything is good and great service by sophie
Homeless came in asking for money.
Love for sophia shes a great lady
Great wings sophia great service
Sophia great service respect customers
Amazing experience with Sofia, Nice serving and very good customer satisfaction.
Excellent service good atmosphere Sofia helped us a lot and gave good deal Delicious pizza Food : 5/5
The cashier (a blonde woman of approximately 40 years old) is incredibly rude. My dad and I went to order at this store and while we were deciding what to order (no more than 10 seconds) the cashier started yelling at us and acting in a very rude way, she also laughed at us. My dad, who didnt speak English, was very nervous. On other occasions when I have gone there I have seen how she treats clients very badly for no reason. This woman scares me and I feel like she might even be able to spit in your food if you annoy her too much. That woman has to be fired or re trained. I have seen many complaints in this review session about her, but for some reason shes still working there. do something
Best pizza pizza in town
Sofia is really amazing , shr is a fast and provides great service
Sofia serves very well with a good response.
Sofia gave great service and handled the order well.
Sofia sis great!
the service it was really bad they dont know how to talk with costumers after 1 Am Service
i really liked the customer service here.. especially sofia she was very polite and humble i would love to visit again..
I have never seen such a rude employee. Employees dont wear gloves while making pizza and they touch everywhere. Definitely not a place to eat.
Excellent service by employee ( sophie) really good service amazing food
Bought only fries but service was quick
Sofie pizza pizza
Very good
Very good customer service and food
Very good
Shes super professional and friendly. Love seeing her when I come here.
The lady at the front desk is so kind and she is so customer friendly
Sofia is amazing and very nice. We usually come this place to get pizza ,we got good taste.
Sophia amazing customer sevice!!
The cashier lady who enters the store around 6:10pm she went straight to the garage bin and tried to adjust the garbage boxes then she went straight to cashier counter and sits there without even sanitizing or washing the dirty hands and she was also giving rude expressions all the time , can any manager check the camera and let her know that this pizza pizza serves to humans so plz .. #yak
Amazing place to eat
Sofia is the nicest employee I have ever met!!
Sophia was a nice
Sophia was helpful and nice
Sofia is very cooperative. We really liked her service.
We really appreciate Sofia services , she is very nice.
Sofia ,the lady here , she is very kind and polite with the customers. We love her customer services. Sofia you are very hardworking , Thank you sooo much .
Sofia is really polite and kind . She is really interactive and good personality.
Sofía is the best !! We lover her so muchhh !! God bless her soul Kid-friendliness: Sofía is the best
My #1 go to Pizza Pizza in all of Scarborough! I want to give special recognition and thanks to Sophia sincerely for making sure that my husband and I are always taken care of. Im very pleased to say that we ve received 10/10 service from her every visit as she is very attentive with customers even on busy nights like tonight! Looking forward to stopping by again, keep up the good work! ;) ~Your large pepperoni regulars Marco & Shawna
Sophia was the best cash woman gave excellent service and was very polite.
Sophia was the best server and she really helped us out we will surely be coming back !
Sofia is a great person and helps alot
Sofia provided excellent customer service experience!!
Sofia is great person and helps a lot
Excellent service. Amiable staff specially Sophia
nice and friendly staff.
Good and friendly employee- Sophia
Best service, sofia treated us very well, and recommended us very tasty things, must visit the place.
Very friendly staff, especially Sophia. My friends and me had a great time there enjoyed pizzas.
Very friendly stafff specially sophia . great customer services
Pizza Pizza never disappoints! Their pizzas are always fresh, delicious, and packed with flavor. The crust is perfectly crispy, and theyre generous with toppings. Whether youre a fan of classic pepperoni or prefer something more adventurous like their gourmet options, Pizza Pizza has something for everyone. Their delivery service is prompt, ensuring your pizza arrives hot and ready to devour. Plus, their menu offers a variety of sides and desserts to complete your meal. Overall, Pizza Pizza is my go-to spot for satisfying my pizza cravings every time.
We visit there lots of times, today there was sophie over there. She helped me with all the good topings and choices.
I just came after long time but the service remains same as always. I always love the place for food and staff