738 Sheppard Ave E, North York, ON M2K 1C4, Canada
Find your nearby Pizza Pizza Restaurant in North York, Ontario at 738 Sheppard Avenue E. Pizza takeout & delivery chain offering Specialty & classic pizzas, alternative crusts (signature pan, thin crust, sesame, gluten-free and cauliflower), chicken sandwiches, wings, sides, dipping sauces, salads, desserts and eco-friendly plant-based menu items. Established in 1967, Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner. We're proud to bring you the best ingredients and the freshest toppings. Order online or on the mobile app for pizza carryout, pickup or delivery. Serving single pizza slices for walk-in service.
Lived nearby my whole life, used to come by every so often to get a quick, reliable tasting snack (pizza slice, bites, wings, whatever it all hits the spot when you're good. Dec 6, 2024 I was having a rough day from work, stopped by on my way home to grab a pick me up. Walked in, see three employees. No one says hi or acknowledges me. Two walk away while I stand at the counter. Minutes pass and I decide it's not worth it and just walk out. I'm more than happy to wait but I felt invisible and disrespected. Never going back, the food isn't worth it.
It's been years that I have been ordering plant based pepperoni. I am a regular but this is the very last time. Horrible pizza with almost no pepperoni on one side and I order the xl. It happened before and I spoke up.another time I asked for pepper seed so I can put on pizza myself the grey beard guy was almost ready to fight...I will never visit again and if you want to disrespected then come here. Please it's a dirty environment don't go.
I stopped by on Monday to grab some dinner, I’ve been to several Pizza Pizza locations, but this one truly stands out. The pizza’s taste and quality are top-notch, and it’s clear they take pride in preparing each order with care. The staff here are incredibly hardworking, and a special shoutout goes to Mary, who made our visit even better with her exceptional service. 10/10 experience highly recommend!
I visited Pizza Pizza and was greeted by Mary. She is very nice, friendly, and polite. I ordered veggie and cheese pizza, and it was absolutely delicious — fresh ingredients and perfect crust with plentiful toppings. Mary was also attentive and made the ordering process smooth and easy. She offered great recommendations and was patient while we decided. Her positive attitude truly enhanced my experience. I will definitely return, thanks to her excellent service. I highly recommend this place.
We came at almost closing time and Mary still attended us with so much patience and with a smile! Lovely experience while buying pizza!
Pizza is always fresh and location is well maintained. Staff is really kind and generous, specially miss mary. Barely have to wait for my orders and the quality of pizza is always consistent. Highly recommend
I don’t if it was because my appearance (I was wearing dirty clothes because I work a manual labour job which I just came from) but the lady who handled me seemed condescending and in general I didn’t sense any sort of respect out of her tone when I was ordering. I didn’t do anything I think that would cause such an act to be reflected. I should have just walked out and honestly regret giving them my money. Overall service was poor in my experience and I probably won’t come back unless I’m in my finest tux and dress shoes; maybe then I’d be treated more fairly.
The pizza peperoni was great! But the real standout was the service ,Mrs. Merry, she was incredibly friendly and helpful. She had a warm smile and took the time to answer all of my questions. You could tell she takes a lot of pride in her work and is dedicated to providing a great customer experience. Overall, a wonderfully delightful experience. I'll definitely be back
bad attitude. The lady around 40-50yrs old is so mean to me. What s wrong with her.
We placed an order from pizza pizza last night and quickly canceled it for some reason and our total order cost 16$ and they deducted 30$ from our account.. we just telling us but they said they dont wanna refund the money
Great food very nice staff. Ricky was very helpful and kind! Really recommend this location.
They have to much delay to delivery
MARY is such an excellent host I had such a good time
Friendly staff
Quite place to
Love their food Hot and crispy Food
Mary is friendly and provided good service. Thank you!
I go there very often late at night to grab a slice of pizza and every time the foods on point and tastes fresh. The team working at this location is very good, especially miss mary, who is very kind. Food
Mary Very good service and she is very kindly person Food
Pizza Pizza delivers quick service every time. The crust is crispy, and the toppings are always fresh. Special thanks to Mhry for the fantastic service!
The Lady who Worked on Friday night was very Nice. Food was good too thanks.
I like their pepperoni and classic pizzas. well baked and toppings were fresh. not over or undercooked, just perfect.
Not great service and bad behaviour.
Very bad service No ketchup No plates It took a long time Food : 3/5 |
I went there last night and was delighted by my service and meal. Mary was very kind and patient. She answered all the questions I had. And my food really hit the spot! Got the Plant-Based Chickn and fries. Dietary restrictions: Vegan options
The lady works there is great!
Mary is such a Wonderful and kind host Food
Pizza is really good
Perfect atmosphere Mary is such a nice lady
I had an amazing experience at PizzaPizza thanks to Mary. She was incredibly friendly, attentive, and made sure everything was perfect. Her excellent customer service made my visit truly enjoyable. I will definitely be coming back!
Why is there a tip system in pizza pizza lol?
This Pizza Pizza location consistently serves delicious pizza with fast service. I also want to commend Ms. Mary for her excellent customer service. She was very helpful and always had a smile on her face
Mary Joon is very friendly and sweet! I always go to this branch to receive her warm welcome
Pizza is delicious and delivery is quick. Staff are very polite and helpful specially Mary! I will come back here again for sure!
Mary has an excellent customer service best attitude when I came it was amazing with best quality
Excellent service by Mary! Really great to greeted with a warm welcome and offered assistance with the best vegetarian options!
I ve always loved pizza ,I always pick you from sheppard ave, and Mary the lady as the desk has been a great person to me and the rest of the clientele, always polite and full of energy, Mary if you see this and hopefully the owners of location will as well ( she deserves a raise) thank you for your impeccable service and customer relationship!!! Will definitely continue to come back for as long as you are here. Thank you!!
The worst pizza ever I had , this store was one of the best pizza pizza about 3 years ago, however since two years ago the new management or owner has destroyed all the quality , taste of pizza . I never get back to them . Please do not waste your money,
Front desk lady should be more patient.
The quality of the Vagi pizza is awesome, and Mary is perfect and professional, thanks for everything.
The man with beard and long hair is the best
Their creamy mushroom pizza is so delicious. Mary was super helpful in choosing the right toppings. So happy with her service!
Mary is super friendly and nice. Really appreciate the great service!
Do not visit here.. They did not check properly price how much was on the menu. And add it secretly something more. They are Trying to rip off
Great experience at Pizza Pizza. Mary provided exceptional service, attentive and friendly throughout. I highly recommend this place for its delicious food and top-notch service!
Nice
I liked this branch very much, especially Mrs. Mary, she was very wonderful and treated us in the best way Food
I come to the store often on weekends. I love the staff and their kind welcoming. Best pizza in pizza store I have been to. Very clean place as well.
My favour pizza place and the customer service Mary is a very nice person and excellent customer service and she always positive and makes sure that my order is correct and complete before I leave. She also speaks a few Chinese mandarin languages! I love her personality and always smile, I love the pizza and chicken wings, they are so fresh and delicious
Pizza was delicious. Customer service was good specially Merry.
Pizza Pizza truly impressed us! Marys kindness made ordering a breeze. We opted for the Chicken Pizza with mushrooms, green peppers, and onions, and it was a flavor explosion. The crust was crispy yet tender, and the toppings were fresh and plentiful. Plus, the value for money was unbeatable. This experience has earned Pizza Pizza a permanent spot in our dining rotation! Thank you Mary.
Customer service provided by Mary was extraordinary. So cheerful and nice My best experience at pizza pizza when she was as there Food
Shout out to Mary for the excellent customer service
Perfection
This location has very good quality food, very good service, the drivers are very nice, cooks are very good, and overall good location.
Cashier girl was so nice and friendly. Served me quick. Place was neat as well.
Usually Im ordering Friday and Sunday for lunch Great service and great quality of the food Keep going Great :) Food : 5/5 |
Pizza-Pizza never disappoints! Every time I swing by after work, especially on Fridays and Saturdays, the service is top-notch. The staff are incredibly friendly and efficient, making the whole experience enjoyable. Not to mention, their pizzas are perfectly cooked crusts. Whether its a quick bite or a leisurely dinner, Pizza-Pizza is always my go-to choice for a satisfying meal.
I had really great experience. Cleanest pizza pizza I ever visited. Staff is really sweet and offered best deals.
Best food service and environment. Clean place and food taste amazing.
The place is good. Mary is an outstanding person. She is lovely and helpful. Welcoming with a warm smiling and taking care of the order. The location becomes one the my favorite places.
Exceptional Service and Quality Dining Experience! I recently had the pleasure of dining at Pizza Pizza 738 North York, and I must say, it was an absolute delight from start to finish. Ms. Mary went above and beyond to ensure a memorable experience, displaying impeccable manners and genuine hospitality throughout. From the moment we walked in, we were greeted warmly and made to feel right at home by Mary. The attentiveness of her was remarkable, as she catered to our every need without being intrusive. Her knowledge of the menu and willingness to offer recommendations made the dining experience even more enjoyable.
The girl who attend us every Friday it s really nice and the service and food is awesome, this is my favorite pizza pizza in whole GTA
The got the best pizza
I love this pizza
Good place to eat
I recently had the pleasure of experiencing Pizza Pizza, and I must say, it exceeded all expectations. Not only was the pizza absolutely delicious, but the customer service provided by Mary was truly outstanding. From her warm greeting to her attentive assistance throughout the ordering process, Mary went above and beyond to ensure a seamless and enjoyable experience. The pizza itself was fresh, flavorful, and cooked to perfection, making every bite a delight. With their unbeatable taste and exceptional service, Pizza Pizza (738 Sheppard Ave E) has undoubtedly become my go-to choice for a satisfying meal. If youre craving fantastic pizza and top-notch customer care, look no further than Pizza Pizza, where Mary and the team are ready to serve up excellence with every slice.
They say pizza pizza is location based and this one here is a gold mine. All you guys giving bad ratings dont know how to order haha you have to order the right crust, ingredients and toppings. Here is one tip - order the super pan crust. Cheers
Chicken sandwich combo. Nothing special about it.
The overall rating is based upon ONE EMPLOYEE and is not reflective of the quality of food served, atmosphere, or customer service of the other employees. Three times, said employee has interacted with me and today will mark the last time I choose to spend my money here. On two of the three occasions their middle-of-their-back length of hair has been in a loose ponytail; not confined to a hat or hairnet. When questioned about this, the answer received was I don t work in the back and prepare food . Contrary to that statement, they do package and retrieve items from food prep area in addition to manning the fryers. On my LAST visit today my order was taken at the counter. While waiting for it to be prepared I observed the same employee sanitizing the eating area; wiping down tables and cleaning the glass front door, using a spray bottle, no gloves and paper towel. They returned to the FOOD PREP area (PONYTAIL SWINGING) and proceeded to remove my pizza from the oven. I immediately told them to stop in a firm, slightly raised voice. They turned to me with a quizzical look upon their face. How is it that you think approaching my food with hands NOT WASHED after cleaning the seating area AND your hair unbound is an appropriate thing to do? I inquired. She was mumbling a response while approaching the employee hand washing station (located directly beside the cash register) when the older co-worker stepped in and completed boxing/bagging my purchase. In today s current economy where consumers are more selective where they spend their hard earned money, THIS SCENARIO should never be a factor in a food service industry.
I was at the Raptors game last night with the kids and they reminded me that we could redeem our free slices (since the opposing team missed a free throw in the 4th quarter). Honestly, it s so difficult to get a free slice since you have to be at the game, have the app downloaded on your phone, have an account set up and have push notifications on, and scan a QR code. Even though it was almost 9pm, we went to the local Pizza Pizza near our place. The person working at the front tried to question the validity of our codes, asked when the game was, and was giving me attitude and told me I had to wait. I was there with my 4 kids so we had a total of 5 phones with unique QR codes and when we finally got our pizzas, we were given 3 napkins and so I asked for 2 for napkins. The person I was dealing with walked to the back and the other worker had to come to the front to give me some more napkins. I was not impressed with the customer service at all - even the kids noticed that the person was giving me attitude. I was going to order a couple more pizzas for the kids to bring to school tomorrow but when I got the bad service, there is no way that I will give this location my business moving forward.
Don t go this location! They overcharged your order!
Excellent customer service
Very good pizza and service
This is one of my favorite pizza spot, they are very generous with their topping best customer service.
Good pizza , clean restaurant . Better than other pizza pizza places.
Their dough tastes unique and delicious from any other pizza pizza location I have been to. I would really recomend eating here.
Nice flavor and well made!
Needs to improve their service be more smile no rudely serving ppl also needs to charge same price for same order sometimes charge more for same order N.G TRUST IS BEST BUSINESS POLICY
Great food and service! Very clean place too!
Pretty friendly and quick service! Definitely better than other pizza pizza locations!
One of the best PP locations we ve be to. Great service, great people.
Exceptionally clean and great service
Customer service is always good but sometimes they put less amount of topping on the pizza. Rest pizza tastes good.
Great clean store and excellent customer service
Excellent food, service, fast and the place very clean
They serve very well
Very good
I had best panzerotto Food : 5/5
Excellent service!
excellent service
Excellent customer service
Great Clean Store. Kid-friendliness: Everybody Loves pizza Food : 4/5 |
Excellent customer service
Good service:) i love this place so much Food
Pizza pizza Besto pizza
excellent customer service
Excellent attention
Excellent place, very clean, great customer service, i would eat there again without a doubt
Loved it! The best panzerotto Ive had in years. Plus, the service was excellent, everyone is very attentive.
excellent customer service
Wow amazing service, best panzerotto!
Excellent customer service
Delicious panzerotto! Friendly staff! Love it!
Its cleanliness is nice, the food is excellent, and definitely the customer service deserves the best score
Excellent custom service
The pizzas are very good
great service im being totally honest
Very good place, there is variety and with good flavor
excellent customer service
Great clean store
Great Quran store
Excellent customer service.
Excellent customer service also a very clean space
excellent customer service!
excellent environment for the whole family 5 stars
great clean store anda excellent customer service
Excellent customer service
great clean store!!!!
The customer service was great, the person at the front was very friendly, I had ordered a garden veggie pizza and it tasted great. The sitting area was very clean!
Excellent service and an excellent place, greetings to Chayo!
A neighborhood fixture for as long as I can remember so they must be doing something right. The service is excellent, my order is always waiting for me when I come to pick it up and the friendly staff always says hello. Jhanvi, behind the counter, is particularly helpful and good natured. I often see families dining in and there is ample parking. A nice spot for a quick bite.
super rich
Excellent customer service! and the panzerotto was delicious!
Kind staff and nice & clean place
Great place for a pizza. Clean environment. Staff are friendly and Chris is the best. Will definitely go back for a pizza craving.
Who knew? I have never thought Pizza Pizza , pizzas were that good but I was at a Pizza Pizza and hungry so I looked at their menu and seen they had what they call a classic not breaded Chicken Wings, I ordered their smaller portion option thinking how bad could they be. Surprise, Surprise they are EXCELLENT Yes I said EXCELLENT. I will definitely be visiting again and ordering these Tasty Wings.
Love the taste of pizzas here, and the breads. Also if you would like to find vegetarian, you can ask the staff to serve vegetarian pizza.
food was great!
Best service by staff so delicious pizza Kudos to jhanvi and ben Food
Great clean store
Excellent customer service
Great cleane store
excellent customer service, I had best panzerotto
Great customer service and they made my pizza exactly as per my request. I really enjoyed my visit
Such a great place to eat! Nice food and very nice people there.
Excellent costumer service
excellent customer service
Everything excellent
Very good service and customer service
without a doubt the best
Worst pizza ever if you like heartburn this is the place for you
I had best panzerotto
Without a doubt a unique and delicious place to enjoy a pizza.
Kid-friendliness: Tienen excelente ambiente Food
The best costumer experience
Highly recommended, excellent service and very delicious food, I would definitely return
A very good place with exquisite food, assimilating the view is comfortable and has a pleasant smell as you pass by, and the food leaves me with a very good taste in my mouth.
its a great clean store
Great customer service, the panzerotto they make there is delicious
Great customer service, quality and fast delivery , thank you Josue.
Place serves exceptional food and more specifically wings that I can only get in a restaurant. Top tier pizza place!
Excellent customer service.
great clean store and excellent customer service.
Delicious!
Excellent place
Excellent service!!
I had best panzerotto
Good service!
Great pizza place, awesome customer service! Highly recommend.
Excellent service, very nice staff and delicious food. Will definitely be back.
Its the best pizza Ive ever had. Im Mexican and I really liked eating here
Great dine in experience. Close to home and easy to order/pickup. Service was excellent and had a great time there. Will be returning and recommending to others!
Didnt get much cheese on the cheese pizza rather than a thin plastic like texture. Reason why I came because my children wanted pizza.
Average pizza, didnt give any dipping sauce. Looking forward to trying other items from the menu.
Best wings in Toronto
The pizza was spectacular
It was my first time in Canada and I had heard a lot about the wings. Long story short the wings were the best I ve tried in any restaurant. They tasted home made and the pizza wrap was even better than expected and I ended up coming back many times while in Canada.
delicious!
Great Stromboli experience in a nice and clean pizzeria
The only reason i am giving 3Star on service is because no matter what time I order, the drivers always always stop at the mall on their way. I tried asking once and the delivery man got very angry and ran off in a hissy fit. Why are they stopping?? My pizza should go from the store to me no stops in between. Getting mad about this..!
excellent food and cleanliness of the place
EXCELLENT FOOD , QUALITY SERVICE
EXCELLENT GOOD FADT SERVICE AND GOOD MANNERS GOR SURE EE WILL BE BACK
Excellent service and taste and everything very clean and a very familiar atmosphere, I would definitely return
Excellent food, quality service.
The best pizzas, and the service of 10
Excellent customer service!!!
Great service Kid-friendliness: Yes Food : 5/5 |
Excellent customer service! They are friendly and the place is very clean and organized
Great clean store
Excellent service and attention, everything I ate was delicious, I loved it!!
EXCELLENT FOOD and QUALITY SERVICE
Best chicken wings Ive ever had, thank you!!!
Disappointing Experience I recently ordered a four-topping pizza from Pizza Pizza, with mushroom, bell peppers, pepperoni, and salami. While I was looking forward to savoring a flavorful combination, I was disappointed to find that there were portions of the pizza with just cheese and no toppings. The cheese-only sections significantly detracted from the overall taste and quality of the pizza. Its disheartening when a crucial component of an order is missing, especially when paying for premium toppings. I hope this feedback can help improve the quality control process, ensuring that future customers receive the delicious and satisfying experience they expect from Pizza Pizza.
Excellent service
Excellent service, good attention and friendliness, and the food was super delicious
Gourmet Thin crust individual pizzas were amazing !!! The owner of the franchise ,Vasiliy was very friendly and accomodating. Definitely coming back! Food
Always great customer service from front line to the kitchen Juanmi and Kambiz super awesome on this team