1700 Wilson Ave, North York, ON M3L 1B2, Canada
Find your nearby Pizza Pizza Restaurant in North York, Ontario at 1700 Wilson Avenue. Pizza takeout & delivery chain offering Specialty & classic pizzas, alternative crusts (signature pan, thin crust, sesame, gluten-free and cauliflower), chicken sandwiches, wings, sides, dipping sauces, salads, desserts and eco-friendly plant-based menu items. Established in 1967, Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner. We're proud to bring you the best ingredients and the freshest toppings. Order online or on the mobile app for pizza carryout, pickup or delivery. Serving single pizza slices for walk-in service.
I went there for pick up at night on last Sunday, there was a man working there, ( he was Iranian man, middle aged), I greeted him and he did not reply my Hello even! I felt offended and bad about his behavior and I gave bad review and will not go to this store again because of this man.
TRIED to pick up an order Sunday from this location. Ordered xl pizza with fries... Got a large. Very rude lady baking says"what's the problem" I said its the wrong size she said she will remake it. Told her to remake the fries again full of attitude what's wrong with the fries? I said since I have to wait another 20 minutes don't want ice cold fries. Then the huffing and puffing started. I'm thinking do I really want this miserable lady making my food?? Asked for the refund and went to pizza Nova around the corner where my business was welcomed. Pizza Pizza really needs to do better.
Friendly staff! They have great customer service skills and took my order in a timely and efficient manner. The food was also really good and tasted super fresh which I appreciate greatly. As for the restaurant itself, it was very clean and neat--I always go back to dining in because I enjoy the atmosphere every time. Would definitely recommend anyone to this location as they always hit the nail on the head every time!
Perfect pizza joint that always hits the spot! You always know what you’re getting and the staff is very friendly. Wings are also super underrated. Funnel cake sticks may be one of the greatest things I’ve tasted.
Wasting my money for this and the serve really rude even i try to talk nice with them
Absolutely terrible customer service! My wife ran in to pickup our online order, while there she ordered me a slice (they can't be ordered through the app) and when we returned home we looked in the bag and realized they gave us the wrong slice (pineapple which I cannot eat). It would take 20 min to go back to return it which was not worth it but I decided to place a quick call to customer service just to let them know of my dissatisfaction. It ended up taking 30 min of my time between being transferred to different people, being on hold and then to be told that they called the store and the counter person said that my wife ordered Hawaiian, basically calling her a liar! Their customer service was actually able to make a bad situation soo much worse! I shall never go back there again!
Usually alright place. Kid made my wings pretty bad. Gave me a lot of additude too. And threw all the sauce at the bottom of the box…. 📦 thanks for tossing em kid.
It was my first time ordering from pizza pizza. The guy working there I think his name was Jay was really patient and explained me all the offers available. He also made me a customised tasty pizza which me and my family loved it. Cheers to guy working there!
Just ordered take out large pepperoni pizza at this location the girl cashier was fast and always welcoming whenever I come here place is cleaner than most pizza pizza places and I got exactly what I ordered on time
Friendly customer service
Great people, also very clean washroom. I love it. Food
3 times I ordered a coke the lady kept putting a diet coke and when I told there was no saracha mayo on sandwich and I asked for more to be put on they put garlic mayo ..once again I told them it was wrong and they told me that I am incorrect...and I explained the 2 mayos are different COLORS
impressed with it all, very nice place and people. Order was complicated but they did it correct and timely! Will be coming back!!
Best pizza pizza! Staff are friendly, welcoming and willing to help with any questions I had. Pizza was prepared perfectly and tastes amazing.
Thanks Sayed
fast working , every nice , good food , great customer service
Sayed is best in pizza pizza store jane and wilson. He is very friendly and helpful for customer Food
You are the best sayed brother
Sayed is the best of all, damn!
i really like sayed how he serve us, this kind of service should be see by others!!
I had a very bad experience with the worker,he was very rude and disrespectful no customer service attic. He was very racist towards me because I m black he even gave me the wrong order and refused to give me a different pizza when he was wrong. He started to get arrogant with me and even wanted to fight me. I had to call the police because I was so scared,as a black person please stay away from this location.
Good service
Pizza here is good! Will definitely buy again.
Tanks Enayat
Not satisfy with the guy service. Way of taking was rude. I dont recommend this place and i will not visit again.
employees are rude They dont know how to talk to customers
Great food, quick service and a overall great place to eat at Dietary restrictions: Halal options available was very nice Food : 5/5 |
always stop by to grab pizza from here, amazing customer service as always!
Sayed was amazing thank you . Kid-friendliness: Bring dem Food : 5/5 |
Great service!
Thanks sayed
Good pizza, good workers
Good pizza Vegetarian options: Must vist good taste Food : 5/5 |
Thanks brother saved for nice service
He makes me feel better, great service
Perfect
Thanks it was great
Sayed was a really helpful and kind guy!
Always the best customer service & very inviting store vibe. Recommend to anyone anytime 100% best pizza pizza location.
Very good services
Good was good
Thanks sayed for good service
Thanks sated for serving
(1:20am) I placed an order at this place and the crew s are nice. The food is hot and fresh. I love their snackbox.
The crew was the best by the name Of Sayeed and hes was so nice with treating
Will never order from this location again. Received my pizza and found a piece of wood in my food & threw out the pizza. Called customer service and explained I would like a refund. They said they can only replace the item. Because i found a foreign object in my food, at this point my stomach was turned and knew I would not consume this pizza and would choose not to eat at this location again. Asked once more for a refund- i was refused and offered the replacement. I agreed even tho it was just going to go to waste. 3 separate customer service agents proceeded to call me, asking for the old pizza back. I explained again to each of them- Its been trashed and I will not be going thru my garbage, but will provide them with the object I found in the pizza. Okay we apologize ma am. Fast forward, delivery guy arrives. I open up the door, I intend to apologize to him that he had to come to my location a second time, before I can open my mouth he cuts me off where s the pizza. Does not say hello, anything. At this point I am fuming. He is now refusing to give the pizza without the old one. I don t even want this second pizza at this point, off principle alone I was not allowing this guy to treat me like a thief. I explain everything for the 10th time, he once more is rude and calls the store. Lady on the phone wants a picture of the pizza then caves n says to give me the pizza. Delivery guy then refuses to take The foreign object i placed in ziplock baggie. I am finally able to get him to take this from me. At no point did I intend to escalate this situation until i was made to feel like a thief and NO ONE from this location including the entry level customers service agent had any genuine concern for the health and safety concern revolving unintended objects in ones food. Thankful a very kind supervisor from the customer department treated me like a human being and issued me a full refund & honestly saved my patriotism with pizza pizza as a company. I will never order for this Location 1700 Wilson Ave, Toronto Ontario- located in Sheridan Mall. Their poor customer service is one things, I do understand people try to swindle free food all the time. They need a class on decorum and judgement. However their lack of concern surrounding a health concern is astounding and only leads me to believe their health and safety standard are not up to par & I can no longer trust them to consume food. It s a shame id rather keep the money inside my community and keep my business local even tho it is a corporate franchise. Do better.
Very good customer service. Always prepare my food on time and accurately.
Totally recommend ... best place to eat
Great customer service!!
Very good and tasty food
Cashier was nice but cook was so rude when I asked him how long would it take. I waited more than 25 mins and he said pick up is 45 mins and if I can t wait just cancel the order
I ordered gourme thin pesto amore and what I got was nothing like what is advertised in store. I complained and the cashier told me to trust him and don t worry about it.
Approximately 2000hours (8pm) on Monday, March 18, 2024. I went to pizza pizza and picked up the order extra large thin crust with ground beef, mushrooms, pineapple and extra cheese. I brought it home for my parents and my 6 years old daughter. We noticed that the pizza was not cooked properly, the ground beef was not cooked well. They said the pizza would be ready in 20 minutes. However it was ready in 10 minutes according to the staff member. The service was not good. The staff were not wearing gloves when making pizzas and serving clients. THIS IS AGAINST HEALTH AND SAFETY PROTOCOLS The staff need to work on their customer service skills and they need to be trained on the importance of wearing gloves while making pizzas and or serving customers. The only good thing was the atmosphere.
Had really bad experience with the staff on the front desk. I purchased a slice of pizza which had too much of salt when i ask the staff to eat they started arguing with me specially the lady she dont have manners to talk. And finally i ended throwing the pizza in garbage.
Excellent service and fabulous staff
Great customer service by sayed, he s very friendly and welcoming. They have good quality pizza, serves fresh and quick. Will definitely come back again.
Thank you sayed for good customer service
Thanks sayed!
Got a pizza from here with my brother and my entire family got food poisoning and diarrhea. We were taking turns throwing up. I m typing this up while in the bathroom while my gut is churning.
Thanks Sayed
Thank Sayed. Appreciate your service.
Thanks for good service
Very friendly staff Parking: Lot of spots Food : 5/5 |
I absolutely love this pizza pizza! It s my favorite of all the franchises! Everyone is so nice and accommodating! Especially Carlos, Eneo,Maria & Harish! Thank you so very much!
Good pizza.Good place for dinner.
Enayat is the best customer service
Enayat is the best
Enayat good
Located in da hood. Service is friendly and pizza is okay for being pizza pizza Parking: careful if you go at night. Beggars and addicts creep up from anywhere Food : 3/5 |
Parking: Lots if parking as located at mall Pizza was terribly dry & pizza lacked toppings. , I had 4...3/4 pieces of gam on 1 slice...Thats the end of that!! Ill make my own from now on!!
I dont understand who hired these illiterate people in Pizza Pizza store at 1700 Wilson ave. I am ordering from the skip today it was my 4th order. These people are not following the special instructions given by customers. So whats the point giving of them instructions If we cant get food of our likes. I visited this store once but their customer service is worse. They are rude & illiterate people working over there. These people should be fired from the job.
They don t have their bathrooms open
Very good customer service and delicious pizza
Very good pizza and great customer service by harsh
Great customer service and good food
Delicious food
Good food and excellent service
The pizza was good and the lady was nice at the front . I didnt like how there was people dealing drugs inside of the pizza pizza and loitering outside. No security or police to be seen. I saw probably 8 drug deals go on Inside and outside the facility. A girl was working alone so I mean what was she supposed to do.
I visited your branch at Sheridan Mall located at Keele and Wilson intersection in North York to order and pickup an XL one- topping (pepperoni) Pick-up-only pizza. After a 20 minute wait, I received a pizza with a dough that was not crisp and 18 pieces of pepperoni rounds (about 1-2 pieces per slice), not at all like the photo on your website that showed 48 slices. We were clearly very, very disappointed, and upset.
I ordered pizza and they never got to me
Bought large pizza and ask for paper plates they said we are allow to give only 2 plates...what would you do if there are 4 ppl???
Good people and nice cooks special the indian guy who work in the kitchen I don t know his name but he is amazing
The service is very good, I go almost always and the people serve you very well, especially Jay, he doesnt speak Spanish but he greets you, the place and the food are very good too. Parking: It is located in the Jane & Williamson Mall. Kid-friendliness: they sell pizza
Jay is the best worker ever!!!!!! Kid-friendliness: so niceeee Food : 5/5 |
Friendly staffs and clean space
Service is good . Jay employeer is good person
Everything very good and very friendly
Always polite with fast service Very polite people Food
I love the persons who work inside
To much chaqueta in this place
Best experience of pizza ever!!!
Working too long bye bye
The first time I came here, I did a phone order for pick up and my experience was not good at all. Not only was I struggling to understand the agent on the phone who took my order the in person customer experience was also terrible. Upon reaching my house I opened the box of pizza and quickly realized it was undercooked. I had to put the pizza in my own oven to ensure it would cook fully so I would not get sick. It would have been better to buy a frozen pizza at the Walmart or superstore nearby. Two weeks later I decide to give them the benefit of the doubt and maybe it was just one time mistake they made. This time however, I ordered in the store. Not only was the lady behind the counter seemed like she would rather be anywhere else but taking my order the pizza tasted as bland as her personality. There was barely any cheese on this pizza. The only good thing I can say is that they cooked it well done as I instructed after my previous incident. If you have no others options than I d say come to this location, but honestly, there s better options nearby. This location clearly has a consistency error that they need to improve on in both quality of food and service.
Never had
The buffalo tossed & sauced chicken wings are very good. They covered with thick fried pulp to make it delicious.
The workers are so friendly
Pizza was very good and nice service
Inside the shopping plaza, still next to the entrance, the pizzas are very good, but it does take a while. A little more than normal than in other fast food centers, the price is the same, very accessible for all types of wallets and stomachs, I bought an xxl pizza and they gave me 3 soft drinks, the order was in 10 minutes and I was able to taste a delicious pizza that I will definitely go again
It was a walked-in pizza order, I am very disappointed after getting a totally burnt and overcooked pizza which I cannot even eat. Imagine you come from work after midnight and so hungry and when you get home and open your puzza which is burnt. Shame on pizza pizza and the store management.
Really bad experience! Yesterday night went there with my girlfriend and an employee was fist fighting with other people inside the store. My gf was really scared. You cant have have that kind of people working with you.
The customer service is extremely poor and the staff do not wear hair nets. The food is burnt to a crisp and no one seems to know how to properly work a simple register. I would never recommend this pizza shop.
I visited this location today; Im surprised at the bad reviews because I found the food great and the customer service from the employees was exceptional! That was my experience so I rate this place 5 stars.
We Got 2 pizzas both of them had mixed up toppings we got 4 drinks we orders 1 coke, 1 Sprite, 1 nestea, and 1 Canadian dry, on one of the pizzas it looks like they just dumped a bunch of olives in the middle and the other pizza wasent even cut correctly. Really bad dont recommend not very sanitary either. Dont order or buy anything, and not very friendly. Please can the Canadian food agency check it out please and thank u!
Please never order or buy pizza or anything this place 1700 wilson ave this is stupid place to go ever they dont care anything they are look like very rich and never listen properly what you order once u order done wait for 20 to25 mins and u got wrong order and wait again for nothing bcs u paid already.
This is what my kids get if i dont tip here. Disgusting uncooked pizza we have to throw it away
The food is not bad but a service was horrible I bought a pizza and had to wait for 20mins then we were going to get ice cream from there the server was the rudest human being on this Earth his name was Simon he was so rude and I left because of how rude he was this place is not sanitary and the people are horrible . DO NOT RECOMMEND
Had to wait while my preordered pick up item sat getting cold b/c of slow ppl ordering and no one else in the store could acknowledge me to hand me my prepaid food.
They didnt let the homies sit :(
They didn t let me rest my legs :(
Good
Very pleased with the service, excellent
They only had Hawaiian and pepperoni for slices wasnt much variety
God
I love the wings from this place they are just perfect the only thing I will recommend is just mix the wings with sauce so all the wings are covered with any sauce the customer ask
A good place to go if you are hungry and tired from work, theyre open until late at night.
Employees dont wash their hands here. Saw it with my own eyes. Disgusting.
Customer service is very slow. And full of attitude.
This quality of service took me to my breaking point, normally the service is good upon delivery but I got no phone call when I chose contactless and added a note to call. Im no sure whos on the delivery shift at 12-3 because they straight up and took my order. Im a university student during exam week and I need to get food delivered once in a while. I go out and my order isnt there but the riser that they put is still there. Ik that the neighbors didnt take it because they are all old people. I got a call saying the delivery guy would come back in around 5 ish minutes but even if I misheard the time I waited 1 hour and still got nothing. I cannot believe I got robbed 27 hard earned dollars tip included. This isnt fair to me or any other person that had the same problem, while in a pandemic things like this this is happing?!? This makes me not want to order from pizza pizza, I thought they were a good and honest company with trustworthy employees but this service tells me otherwise
A bright flashing open sign usually means youre open for business. Having it on at 7am is incredibly misleading. I watched a few seniors wander.up from across the lot for nothing. Please pay attention to these things.
This pizza made me.feel like I was bothing the girl behind the counter She cleat wasnt happy to be there Or maybe hungover .... possibly neither But it So how she made me.feel
Pizza is good, but whats even better, they sell ice cream too. Go check it out.
It s so disheartening with my recent experience cos I have been a regular customer here at the Jane and Wilson branch. I saw a tip of hand gloves (thumb part) in the large cheese pizza I got for my kids. This is so scary and annoying
Waiting time should be improved
Theres nothing wow.
Super good
I found a HAIR in my HALF MOON CHEESY BREAD! gross and during a time where were supposed to be cautious
The food is your standard pizza pizza food. Sign on door says proof of vaccination to enter. But nobody checked if I or anyone else that was there at the time had any vaccination. I dined in and was not checked for proof of vaccination.
Good pizza, ok service
Great
They are great pizza especially thin crust is my favorite .
Its a bit expensive compared to little Cesars and not better quality
Yummy
2 for 1 movie ticket was a good deal
Good pizza place
I ordered vegetarian chorizo and roasted peppers, received pepperoni. Also, a pizza wasnt sliced. Can you see in the photo? They got the order wrong AND forgot to slice the pizza. Flavour is fine. But if you are expecting vegetarian or no pork... This isnt the place.
Very good customer service and tasty food
Great food and customer service. Brian was very helpful at the cash informing me about the specials.
Best Pizza Pizza in Toronto
Dry crust, no variation of flavour,pizza was warm and the sweet potatoes soggy. Cheese have no cheese flavour very bland. Pizza pizza need some spice in its life. My least favourite pizza or one of.
The pizza is okay and affordable.
Attention-to-detail.... excellent customer service and delicious pizzas by Carlos
This places i tried pizza for the fist time i lived this area when i came to canada
I have been ordering the same pizza for months already and I have always loved it especially from the Jane and Sheppard one but this one at 1600 Wilson ave was so bad that I didn t eat even one full slice and had fo throw whole of it. Its a waste of money ordering here
Pizza on the regular
I never had a bad experience with my order or the staff.
Asian male worker working and walking around with no mask on. Will not order from here again. Bottom of pizza was almost burnt.
Worst pizza ever! Not all Pizza Pizzas are done well or equally. Maybe a real maker
Awesome loved it
Excellent place
Yummy pizza
The girls serving there were quick and great. Dint had to wait long for a slice of pizza because of there quick service.
Good restaurant
Not bad
Good pizza
So good
I ordered a promotion thatvincludes pizza, wings and sodas but the employee didnt want to give it to me, so he made me pay for each item separately, which I did and he kept complaining that I wanted the promotion that I ALWAYS order