2731 Jane St, North York, ON M3L 1S3, Canada
Find your nearby Pizza Pizza Restaurant in North York, Ontario at 2731 Jane Street. Pizza takeout & delivery chain offering Specialty & classic pizzas, alternative crusts (signature pan, thin crust, sesame, gluten-free and cauliflower), chicken sandwiches, wings, sides, dipping sauces, salads, desserts and eco-friendly plant-based menu items. Established in 1967, Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner. We're proud to bring you the best ingredients and the freshest toppings. Order online or on the mobile app for pizza carryout, pickup or delivery. Serving single pizza slices for walk-in service.
H8 i had a great experience st this pizza pizza location Jane and Sheppard customer service is awsomme highly recommend thus place
I had ordered of your thin crusted pizza the past couple of times online. Both times, I received a “regular crust”. It’s why I go else where to order the “thin crust” pizza. Sadly.
Specifcally ordered 2 large pizza with 4 topping on EACH of the pizza NOT 4 toppings combined. Anyways Pizzas barely had anything on them, felt like I was eating cardboard with tomatoe paste and 1/8 of a teaspoon of toppings which included olives, roasted red pepper, tomatoes , musroom for pizza #1. grilled chicken ( extra $1), spinach, roasted red pepper, tomatoes for pizza #2. Advice is don't skimp on toppings to maximise profit margins! Economic hardship is no excuse!
They need to hire people that can speak english, I was there for 10min ordering 2 medium pizzas and half the time im getting them to repeat their thick indian accent. The person working that night also didnt know half the items on the menu and was speaking indian to the other worker asking if one of the 6 pizza sauces was on the menu.
Worst customer service. Cashier was NOT helpful. I even asked for a small box for take out and only gave me bag instead. Pizza didn't have enough toppings. THE WORST ON EVERYTHING.
Dear the owner, My house is 1.1km from your store(Jane and Sheppard location).Your store is always my first choice every time I want to eat pizza, I always come to buy it twice a week. Today I went to your store (May 17/2024 around 7.47pm),because I had to attend my friend's birthday party, I wanted to buy your pizza pizza as a gift, but when I got the pizza, do you know?I really liked to sprinkle a lot of herbal power you put next to the POS system,I like it too much because it make the pizza smell good. It doesn't have salt before , but now today it’s very salty,…..I really don't understand if you want to limit how many time to use of herbal power,you should not put free for everyone can get it or you can write the note for everyone know it’s different,right? …..No one in the party can eat it,I’m so disappointed , this is not the first time I buy from your store.I must say sorry to my friends too much because nobody can eat,too salty,they put it in garbage after they try it in their first time…….maybe today is the last time I come here to buy,so sad. 😞😔
Extremely poor customer service. Ordered the snack box for $12 . Got a bunch of left over fries and regular fries when it was advertised as curly fries. Came with 5 pieces of wings but look at the extremely small wing included in the order. Absolute madness. Will never come back again . Would not recommend this place at all to anyone. Terrible customer service
Guy at the front is nice. Good customer service. They don’t put enough toppings on the pizza; it is always sparse. There pizza is so thin. Plus they gave me the wrong toppings on my seconD pizza. I understand that mistakes happen. However, I noticed that they keep giving less toppings. The pizza below should be 2 toppings but it looks like a cheese pizza. This is the 4th time this has happened. I tired of this.
My experience is excellent. They serve the best pizza and the staff is super friendly.
Very good experience and food is fabulous
WORST PLACE EVER
Good
I was there Saturday night and witness them using the mop to clean the oven top n more a mop use to clean floor that was disgusting and turn me odd from even wanting to order again . You guy need to fix that or change worker or close that location completely if cannot comply to clean facilities.
Great staff and friendly service
nice
Great service and food
Great spot honestly great service and such a nice promo 10/10 experience
Quick stop for lunch in March
Navraj served me with my pizza. He was so nice and taking order in very polite way. Pizza was well done and the staff was nice. It was the best pizza in canada. Food
AC not working
The area is scary, especially at night. Would avoid. Parking: Dark at night Food : 2/5 |
Its best place
Excellent staff and the best pizzas made by top-notch cooks
Its a chill spot from my pov so why not check it out and see if youll chill there too
Very good establishment, without a doubt, they are pizzerias that sell good quality.
Food: 10 Cleanliness: 3
Is not good service the owner is too rude Vegetarian options: Not good Food : 1/5 |
Food was good, person at cash was pretty good. If you like a show while waiting for your food, this is the place to go. Never seen so much drama in my life. (Not the employees, but rather the over aggressive and dramatic customers, sounded violent) Be safe out there y all.
The staff did not notice that the order was wrong
For the first time was greeted well at this location. The night female cook is amazing. Good food; Good service. Understaffed yet so patient. Apologized for the wait and made sure we left satisfied.
There is a line for a reason and instead of going by the line I have time to write this review. It seems its a free for all at this location. The server clearly saw there was a line but let 2 different customers just barge in. They didnt even pay for their food yet. The stromboli was good when I got it though but service was not good.
Poor customer service. Lady dropped my pizza on the ground and was very impatient with me deciding my order. They also do not understand how the club-11 membership works. Will definitely not be eating here again.
A good place to have pizza at Jane and Sheppard Vegetarian options: They have few veggie options Food : 4/5 |
Stood line for 10 mins before anyone even came up front to look after us. The lady (think the owner) was going to pass us standing there then turned to asked if we were looked after. She was in a rush and I repeated my order and she still did it wrong. I dont like Crispy wing that and for the classic specifically but yet after waiting 25 minutes thus is what I got. The garlic bread with butter was nasty has to throw out. Never again
A good selection of slices. Fresh and delicious. Nice friendly staff. Would definitely come back again..
Trash! Mistakes were made! There is clearly better pizza out there! The old gentleman was not happy to see a customer walk through the door! Didn t want to give me choice of slice but had my own with them! Definitely just go to a mom and pop shop instead of this brand name rubbish!
Nice pizza
Kid-friendliness: Came into the store tonight, waiting to order for 10 minutes. Staff that were working didn t greet us, didn t even acknowledge that we were there. Not only did I walk about of that establishment but 5 other did the same. i won t be returning to that location. Awful customer service.
Nice place, friendly people
Service is always good. Open really late which is a bonus.
Nice guy but understaffed. They need a worker at the front. I saw him collecting cash then making pizza. No one should handle money then go make pizza and fold boxes. Pizza Pizza needs to inspect more or else a lot if people will get sick or even die like that. Parking: The road has a few pot holes in the plaza.
Can t follow instructions, asked for well done and extra sauce and got the opposite. Regular amount of sauce and a normal cook. Ordered this on another occasion with the same result. Also went to redeem a free slice and got essentially half a slice. Probably the worst Pizza Pizza location I ve been to.
Onion rings were burnt, but pepperoni pizza was good as was the can. Service was good, and the seating was nice. Cut my hand on the door on the way out. Parking: Dozens of spots available right outside the store
Walked in after work, thought it will be faster to get a pizza this way vs ordering a delivery online. WAITED ONE HOUR inside the store. They gave my order in front of me to someone else even I knew that and they knew that, and the guy knew that, this guy placed a similar order AFTER me already waiting at the store for 20 minutes. Then they forgot to start getting my order ready until I pointed that out. They made half of it ready and forgot to start making another half until again I pointed it out. What a nightmare. Finally after an hour I got completely cold chicken wings and onion rings with hot pizza and two free cans of pop as an apology. A worker wanted to see my receipt to compare that I am getting the right order, but he actually took the receipt from me and got lost at the back of the kitchen with it so I couldn t prove that I was waiting for an hour for my order. I was very tired after work and my child was at home waiting for me hungry so that was the worst experience of buying fast food IN MY LIFE. HORRIBLE SERVICE.
A good place to have pizza with some offers Vegetarian options: They have some vegetarian options Food : 4/5 |
ill be sincere concise the food from this wonderful establishment is fantastic great delicious i am always flabbergasted to get my orders always on time warm my children love the popcorn chicken the fries the burgers are out of this world incredible friendly staff the chicken wings are just the best iove the food from this great pizza pizza establishment overall a 10+++++++ an A++++++ AMAZING Kid-friendliness: a great establishment very clean you will have an amazing time
I spend a lot of time on the road, so I often visit their network of establishments, this is one of the few places where the toilet works, clean tables, and very nice staff THANK YOU!
Nice place
They are good pizzas at an excellent price, but you always find the Indians who dont serve you well and who always seem to be in a bad mood, thats the only detail
If there was option to give 0 or in minus would have select that. Selling unhealthy and unhygienic food to customers. Also Selling thin crust pizza by saying regular crust. I requested them to tell me the weight of pizza dough but they denied and when i asked from another employee he accepted that it was thin crust. Very poor customer service and the girl doesn t have sense to talk. She neither wear hear-net while making the pizza and was talking rudely. Better to eat from somewhere else rather to waste time and money in this store.
Today I wasted my 15$ in pizza pizza. If I have the option to give a zero to this restaurant but I cant thats why 1. I ordered a medium size pizza with vegetarian option tomato onion pineapple in it. When I wanted a small size the lady told take the big one even I ask for small pizza and said we will put a slice of tomato inside. It was barely 10-15 minutes When the pizza was ready I went out but when I open and see it was just a plane pizza and the onion was stale tomato was not even enough. it was so low or I can say a miniscule amount of toppings where its difficult to the pizza anyways I have to throw that pizza last 2 slice in garbage but for next time for sure never take pizza from this store. guys do not buy pizza from this shop. This is a blank ink on the goodwill of pizza pizza. Apart from this, the worker who makes pizza didnt use hand gloves basic hygiene no cleanliness. The guy who works at the front is so impolite and rude. I dont know how as an owner without training to hire guys here. If anything happens owner of the shop is equally liable for the health of the people. Vegetarian options: Tomatoes, pineapple and onion.
Worst experience ever we r regular customers from last 3 years. On Thursday night we went staff dont have manners how to talk with the customers they just cant rush us what we want will order. The guy with the specs literally yelled on us is this away to talk with customers. Their old staff was really good we always love to visit bcs of staff n their services. There was puke on the floor they didnt even bother to clean bcs of that we were unable to dinein after this experience will never visit at this location. Management should look forward for this kind of services. Wheelchair accessibility: No
Worst experience ever . Ordered a popcorn chicken combo . 5 piece of popcorn chicken on the whole poutine . Called to complain customer service said I would have a replacement. After that the store on jane n sheppard called me to argue with me . Than called again, shad the supervisor for customer service. Argued with me as well told me I cant get a replacement. Very bad service and customer service. Cant support pizza pizza anymore .
This location (jane & sheppard) has the worst employees who r disrespectful, talking behind ur back in their own language to one another, the service & delivery is poor, argue and lie on the job with u repeatively
Cashier dont know what she is doing they just stand there and talk not even wearing a mask. Made us wait while our pizza is standing there and waiting. Rate it zero if there is zero.
Cmon pizza pizza, you cant hook up your 3rd party delivery drivers with some better packaging? Poor Uber driver holding two greasy boxes of food in a small clear bag - boxes arent even taped shut. Potatoes wedges were soggy. Wings were good
I am eating from this place. I am okey. But last night I ordered shawarma pizza to try but I couldn t count how much chicken pieces is on it cuz there are 6-7 little tiny pieces. So It is not shawarma pizza.
Cheap with toppings few and far in between. Paid extra for prosciutto topping and received less than half inch pieces spaced 4 inches apart. Contacted Customer Service for their free pizza guarantee and they did not honor their guarantee to give me a replacement pizza. Buyer beware. I will buy from Pizza Nova.
Bad, very bad
They make Pizza.
Ordered 2 cauliflower pizzas. 1 with cheese, mushrooms AND 1 with NO cheese, with mushrooms and peppers. 1/4 of the pizza had nothing on it all the way around, not even sauce. GREAT taste, BUT skimpy on the sauce and toppings. Could have put MORE sauce and toppings closer to the edge. The following week, after complaining to customer service, they were aware of the situation, WHEN I ORDERED TODAY, I GAVE SPECIAL INSTRUCTIONS TO PUT SAUCE AND TOPPINGS TO THE EDGE.. IT WAS DONE PERFECTLY.
Oh my goodness gracious. I came here for a quick bite, ordered a slice, and they didnt even heat it up properly for me! I wanted a nice hot slice for lunch, but instead I got a barely warm slice. Taste like I just ate an overnight slice of pizza. Cmon! Please next time heat it up hotter and I can change to more star!
By far the most disgusting Pizza Pizza location Ive ever had. Dont waste your money here.
I come here pretty often because My kids love pizza pizza. Never really a bad experience here and the pizza is decent. They make the food pretty fast! I love their chicken wings too
Paid for a bbq drizzle on my pizza they didn t add it told the delivery driver he said he d come back with it didn t come back at all. Been ordering from this place a long time and the service has gone downhill fast
Worst service ever
Decorated so nice
Pizza is always ready when I order online
Very tasty
place is not clean but staff is friendly
Quick and good and adorable.
I would highly recommend the Too Good to Go app if you live in Toronto. Through the app you can buy discounted end of the day food that may not get sold. My family just bought 4 grab bags for $23.00 and each bag contained a lot of food. Because of a little confusion, the owner gave me two extra bags of food. That was such a huge act of good customer service. I really enjoyed my visit. The staff was very friendly, the food at the counter looked fresh and hot, and the place was very clean. I will definitely be going back! Thank you to the owners of this particular Pizza Pizza, your customer service was way beyond my expectations.
The staff are amazing!!! The cashier is very friendly and helpful. Pizza tastes amazing as well! Highly recommended.
The customer service here was so sweet and friendly! I had a huge order for a childrens party and needless to say, they were very reliable and very quick! Communication was amazing and I m very thankful
I stopped here quick today for a quick lunch break. The energy from the staff was really positive, and welcoming. Pizza was good and the variety was plentiful. Id come more if i lived in this area, a Great spot! Parking: Plenty of space. Noticed a small cube truck managed a quick park.
Always Closing before theyre supposed to
I dont know how to say more, the pizza in this place was very good, despite the language, they knew how to prepare my pizza.
First service
Just an ordinary place to have pizza around, people works here serves well and well behave. Overall very good experience to have a pizza here.
Worst place to order pizza from. How hard it could be to make a simple cheese pizza? They couldnt even get that right. Since the Pizza Pizza app doesnt let you change the delivery restaurant, now I have to go and pick up the order from other restaurant. If youre looking forward to a quality pizza, do not go to this location!!
Watch your steps at night cause this can happen to you..... Pizza Pizza, you need to fix your entrance to avoid hazardous accidents....
Good pizza
the brown guy didnt have a mask on when making my pizza and was so rude to me taking my order didnt follow any instructions of how i want my pizza made had to tell him to put it back in the oven to cook more because it wasnt ready and when i was trying to look of how the pizza was made he told me to stand on the other side of the room or go outside and wait like he didnt want me to see what he was doing to my pizza and now looking at my pizza it doesnt test right and now i know it was tempered with never coming back to this pizza pizza place this place should close down forever
Staff don t wear mask properly
The worst pizza location, I love pizza pizza unfortunately this is closest to me. Never going to this location again, till they change ownership.
I just ordered onion rings from Uber eats, and none of my boxes were sealed. Nothing came in a bag. And the boxes have greasy finger prints on it. How am supposed to know during a pandemic, if this food is safe to eat? I than tried to call the store to find out if they seal their boxes or if something happened to my order and was on hold waiting to speak to some1 for 15 mins. I spoke to Sazal who said its a problem with Uber eats and even tho their store didnt seal their boxes like they should, I have to take those extra steps and do a complaint on Uber eats even tho its clearly an issue with the store. And Im annoyed at the time and money Ive wasted on this. Customer services needs to b better at this store.
Dirty place
Disgusting quality and horrible service. Im convinced they make their pizza in the washroom at this location.
It was OK.
Its fast and friendly
It was awesome pizza
Awesome location and great pizza
Service great and fast
Always big fat customer love their pizzas specially drippings .. no one can beat them . I always ordered half cheese and half veg..,. Love this combi with feta cheese
Great place
The pizza and chicken is very delicious.
Awesome place must visit !!
Pizza was adequate. Used to be alot better at this location.
The worst pizza available on the planet, the owner does not even care about the orders and does not serve according to the order. I think pizza pizza should snatch away the franchise from the owner.
Saul lopez
Order time: Jun 15,2020 01:58AM. Order number: #81050. I ordered Spicy BBQ Pizaa with special instructions on UberEats for the first time from this store. They didnt followed the instructions and they made a messy pizza. Totally disgusting.
All pizza pizza very poar pizzas no chesse :( no too much topins very poar is better a local pizzeria in the front :( good service
Paid $17.50 for a for this X-L Hawaiian and this is what they give me??? How disappointing ! The bacon strips is like only one strip when combined, and the pineapples? Theyre barely there it looks like some toppings just fell on this poor pizza crust. Dont even bother buying from this joke of a store, very disgusting and disappointing!
I come to this location very often for many years. I have never had any complaints. However, recently I ve noticed the workers being a bit lazy with regards to hygiene. I ve notice one individual who was on cash (not in the back making food), package an order and touch the food. It was one wing that fell onto the table, he picked it up with his bare hands directly put it back into the box. This was directly after coming from the register without hand washing. I ve also witnessed the same employee eat while in the front, food in his hand and all. Usually this is no problem, I ve been a food worker I understand you get hungry and it s often a draining job. But in the middle of a pandemic please emphasize the hygiene and food safety to employees because it s become concerning.
Ordered a large cheese & pepperoni pizza. If you like pizza that tastes like cardboard then come here. Would not go back. It was like eating 3 day old pizza that was re-heated.
Quick, reliable, safe and amazing merchants
Well Im not a big fan of this place, but my kids are. I went in and order the pizza it was made exactly how I requested it. 4 cheese base extra cheese and New York style pepperoni on one side lightly baked. Sorry I dont have any pictures. My kids enjoyed it.
Freshly Bake n hot.. ready to go
my son bought pizza and an hours pasted by it still didnt come we call customer service and they said they would bring new pizza and nothing else i thought they would bring a new one they brought the pizza and it was cold burnt and dry they pizza was not fresh and they even had the sense to bring the wrong pop never again
None of them were wearing MASKS DURING A PANDEMIC???!!!!! LIKE WHAT! MY DAD WENT IN AND HE WAS SURPRISED AND CONCERNED WITH THE FOOD WE BOUGHT SINCE THEY HAD NO MASKS WHATSOEVER NOT EVEN THE ONES THAT WERE COOKING!
Wow great food and awesome product and prices the staff are very nice and helpful will be back again
Its all renovated now, so it looks comparatively modernized like the ones downtown. Good service overall. Can be a bit hot in there due to the ventilation and the amount of heat the ovens are distributing.
This is one of the pizza pizza places that actually make above average pizza, unlike other locations. Kudos to the workers making pizza here!
Fast service and good pizzas
This place is disgusting, horrible and super sude i just ordered food came home and opened the wing box to see patches of human hair on my wings would not recommend to anyone