Subway in North York
2353 Finch Ave W, North York, ON M9M 2W8, Canada
About
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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I recently visited Subway, and I must say it was an amazing experience! From the moment I walked in, I was greeted with friendly smiles and excellent customer service. The restaurant was clean, well-organized, and had a welcoming atmosphere. The food was absolutely fresh and delicious. I loved how customizable the menu was—choosing my bread, fresh veggies, sauces, and protein made it feel like the perfect meal made just for me. Their signature sandwiches, especially the Italian B.M.T. and the Veggie Delight, were bursting with flavor.
Disgusting behaviour from the Indian guy working there. My friends & I were nice to him when we walked in & we were very polite but he kept giving attitude & being rude to us . I’ve never experienced such disgusting behaviour. Not only was he rude he rushed our food & over cooked the churro on purpose. I told him to not be rude and fix his attitude & he ignored me . Spare yourself the travel time & money and pick a different location .
I've been going to Subway for years, and they never disappoint. The sandwiches are consistently delicious, and I appreciate the ability to see my meal being prepared right in front of me. It's my go-to place for a quick, tasty, and affordable meal. Highly recommended!
Subway offers a wide variety of sandwiches, and I love being able to build my own with all the toppings I prefer. The service is quick, and the employees are always courteous. Whether I'm in the mood for a healthy option or something more indulgent, Subway has it all. I leave satisfied every time!
I always appreciate the freshness of the ingredients at Subway. The vegetables are crisp, the bread is always soft, and there are plenty of options to customize my sandwich just the way I like it. The staff is friendly and efficient, making my experience pleasant every time. Highly recommend!
DO NOT GO TO THIS LOCATION! The owner does not take any accountability when his team makes a mistake. I ordered a fresh mozzarella sub....and the employee forgot to put in the main ingredient which is the fresh mozzarella!! Its like eating pepperoni pizza without the pepperoni. I ordered take out online and realized they made the mistake once I got home. I called the store and the employee never apologized and obviously had no idea what customer service is. He hung up on me and wouldn't pick up the phone when I called back several times. He insisted he put in the mozzarella but when I asked him what it looked like, he wasn't able to answer. The other issue was that the sandwich was missing spinach, when I asked about that, the employee said how they had run out. If that was the case, he should have told me this when I went to pick it up. So with 2 main items missing from my sub , I then sent an email to subway and the owner responded back right away with a generic response. Dharmeshkumar is a crook and doesn't care about his customers. I have asked for a refund or compensation of some kind and he will not respond back. This restaurant deserves 0 stars. This is not the first time they have forgotten main ingredients. And from the reviews, definitely not the last.
Horrible experience with Staff named Parth on the 28 of August 2023 horrible service with abusive language and a lot of attitude. I hope the subway officials and owner can see and hear the conversation. I have visited this location so many Times and got good service. But I am very disappointed on this visit. My wife sitting in the car was so scared on what was happening. The subway Staff (Parth) was yelling after I did the payment.
Well, I went to nearest subway from my place. It wasn’t my first time tho but this time makes me to write review. Food - it wasn’t the good subway I had, didn’t have the spinach cucumber was soggy, lettuce looked bad. Check out in the pictures. Service- I have had interacted with better people worked there.
Good place to have good food . Friendly environment and the food quality was an expected, was good ..
I went there with my friend , it was awesome food quality was good nice and friendly environment. Good experience overall
Staff service is very good
I would have given no star if there was an option. My order did not have any steak or cheese as requested. I will never go back to this place. Not worth anything. At your own risk folks
Last Saturday(July 13, 2024) I went to the restaurant at 10:00pm and it was mysteriously closed? The Open sign wasnt on, but strange enough, there was still someone inside. I just drove 10mins there for nothing.
1 person making sandwiches on a Saturday and hes been trained to make one sub at a time... This place doesnt deserve customers. This franchise needs to be taken over by head office.
I can honestly say in my 7 years of going to this location. This was my absolute worst staff experience. The staff that works Wednesdays at 8pm always has the worst attitude and service i have ever seen. I definitely would not recommend this location moving forward Food
Just got to know that the tip collected in the machine is all taken by the owner and not been shared with the hardworking employees. Moreover, the owner of the store works in the mornings and he thinks the customers are dumb and dont understand his language. He literally poked his employee in front of me to put less meat. And he was also trash talking about the customer with coupons. I mean if you want the customers to come regularly. This guys need to be true hearted.
I went to this location multiple times and it s my routine to go on this location because their excellent customer service, friendly staff, cleanliness of restaurant, and I don t have to stay in line more than 5 min even in lunch hours ..which is super convenient for me .great job Parking: Lots of parking available Kid-friendliness: Normally this is my regular location to pick my sandwich, I know most of the staff , they are so welcoming and friendly, no matter how busy they are , they tried their best to serve me as fast as they can .
Ordered on the app from this location. The food came in an OPEN plastic bag. This could be easily tampered with. Im disappointed and disgusted. I usually order mobile from the Weston rd and hwy 7 location and it comes in a closed paper bag. To add to this there was NO lettuce on the sub as requested. Its a sloppy mess. I ended up thowing it out..money down the drain. (Also just noticed they sent the wrong cookies. Never again)
The man that work there is very rude and dont respect customers.I was there at night on Thursday 21 march 2024.
Rotten lettuce and drink taste less without gas. Have to throw out.
Vegetarian options: Vegetables and vegan bread Food
Asked for Green Goddess but was served only veggie delite. Server didnt ask for any additionals and so didnt order any more. Staff Not interested in serving it seemed. Wont go there again. Food : 3/5
Always fresh and yummy, I had ordered a salad bowl with rice.
Bread was extremely stale and the filling wasnt distributed evenly ie. Half only half my sandwich had onions and the other half had one piece if long bell peppers... very disappointed.
Delicious
Please change your gujju staff
Really bad customer service every time we come at this subway. The guy with the tattoos i dunno the name but that guy always disappoint with the service. I dunno why this guy carries attitude and for what you just had one job to do. And the making of the sandwich is so bad.
Call before you go they might be close
This place is SO cheap in the lettuce and other product that it sits there so long it goes bad!! Very terrible service and extremely cheap with ingredients dont waste your money here Rotten lettuce for reference!
Food is way too expensive now 17$ for a sandwich is crazy.
It s nice and clean restaurant staff are so friendly and food was so delicious all veggies are so fresh and delicious I requested all people to go this location you have good food . Food
The Food was good, food quality was good,Excellent service, atmosphere was quite pleasant overall it was great experience!!..
Place is garbage the last 2 times I ve been all the coupons work but the one that saves you the most money doesn t so you end up having to pay twice as much the server wouldn t help at all even though the coupons were brand new then goes on his phone instead of helping me absolutely terrible will never be back here
Vegetarian options: Veggie patty is good option for veggie nice and clean store veggie so fresh and tasty Food
Vegetarian options: Very nice and clean store staff so good and helpful I bought veggie and steak subs it s very tasty and delicious Food
Its Awesome, Ill definitely go often
staff is great food was awesome
It is May 12 2022 and I just left this subway at 8:10 pm. Why am I saying this, it because whoever is in charge of reading this I want them to know, the young man that served me tonight was the most pleasant, and so kind. It been a while since Ive had such amazing customer service. I wish I knew his name so his bosses could know that that is how all employees should be. Thank you
terrible experience
Good because there is no grease bin on the back off this restaurant, cause theres no deep frying of your food in used washing machine oil. The only downside is it aint cheap... But good health never is.
Bread was hard not fresh staff talking to much on people food
It was my first time here,the staff was friendly and the service was fast ,good job guys oh yeah the food was great
Worst subway restaurant I have visited. Salad bowl was not even half filled as compared to other restaurants Even after the other subway colleague said to fill it but still the lady didn t did it.
Healthy alternative
Staff is professional and nice. Made my sandwich just right. Never had any issues when coming here
Good
I often visit here at noon time 2 pm around; the girl working there has very polite voice and Serve accordingly. Even she remembers what i order !! Good service there !! Food is also fresh and served Proportionally
The person put the pork on one of the customers buns and touched the same hand to cheese and mixed it with another cheese slice. I asked him why he didnt change the gloves after touching the pork he said he cant change gloves for each toping. My only concern is that He has to change the gloves after he touches the pork with his hands. Dont wanna buy from this branch anymore
Nice
Professional Service with a Smile.. cant find that type of service these days. 5 stars from me!!!
A good place to sit down and eat, i usually go here on my break and eat when i can. Customer service is so-so but they get the job done and do you custom order with no problem
Very friendly staff, quick service!
Its good
Friendly
Nice quick food served.
Good service
The meat is over stacked in the inserts, not allowing the meat to stay at a safe temperature. This place doesnt seem very clean or food safe
We used to live across the street and there was this bearded guy, who I regretfully did not know what his name is, who made THE BEST sandwich. You are, sir, is what my boyfriend use to compare with other Subways sandwich artist. You are THE standard! Subway, please find this man and give him a raise!
Great service
Good service, on time order ready.
They got the meat
Service is ok, its Subway the toppings are fresh and so is the bread selections. You can also enjoy a beer with your sub at this location.
The gentleman on duty was rather pleasant. The food tasted good. My husband and I both thought they gave very small portions of meat on the subs. The only topping that they were generous with was lettuce. My husband paid for double meat on his, because a single portion was so skimpy.
Staff was not helpful. Presented my coupon to the girl and my order was rushed with making my sandwich incorrectly, collect my money and move on. I was the only one in the place. What was the need to rush and being unprofessional? Not personable for a customer service position.
Service was fine. Sandwich was good
Great service, quick and easy
Nice food. Great service
In general I love Subway sandwich! love this location as well! Thank you!
Its one the healthiest and tastes food u can come across
Junk but healthy food between junk foods.
Friendly service always fresh
One of the best fast food chains out there, fresh veggies and amazing customer service.
Perfect
Service and meal great.
Moderate
good place
I love that place because it got fun thing to make me love.
Good service and quality of food
Just your regular fast food chain. Nothing special or out of ordinary...
Good customer service and very clean.
Garbage
Good
Staff dont listen or clean knifes before using them
Delicious steak and guacamole:) I obviously added tomato,onions,green peppers,lettuce,cucumbers, hot peppers and salt.
I love eating Subway with lot of options
No line and friendly staff, but for an empty restaurant all tables were dirty. Not fun when your customers have to clean a table to sit and eat their food.
Eat fresh is a good motto
As you would expect. Clean and fast
very slow
Nice staff
Nice food
Very fresh all breads are, some times the baby spinach is a little wilted but okay
I understand you have to clean but to tell us to move so you can clean is different. Also my shoes got wet from him mopping them
Good service as usual
Fresh subway
was ok just like most of the subways
I work in the same plaza as this branch, so I come here quite often. Staff is always friendly and polite, food tastes fresh, place is clean, no complaints!
Pretty good subway
Always fresh and friendly staff
thirsty or hunger go to subway love their food you should try hoi g there
Good service and best experience provided by sukhwinder
Good service thank you for tasty sandwich
