Osmow's Shawarma in North York
75 Billy Bishop Way Unit A1, North York, ON M3K 2C8, Canada
About
Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 120 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001.
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It was my first time coming to this location at Billy Bishop and for sure I will be back. The customer service I received from Sean was absolutely helpful and he was very happy to answer all my questions. He was a delight and made great suggestions, which helped me decide what to order. The food was so delicious and worth the money I spent. Thanks again Sean.
I've been here multiple times and never had any issues. More recently, though, the quality seems to have gotten worse. I also came here last week with someone, and we noticed that they were missing some of our items. When the person I was with asked the employee why they were not adding the items we ordered, the employee acted quite rude to her. After that, I confirmed with the employee that i would be getting the chicken shawarma poutine, and they said yes, but when I got home, I found out that they gave me something else. I am upset by how this visit went and do not recommend this location.
I love Osmow’s for the taste. Staffs are treating customers very nicely. However, on a couple of recent visits I mentioned I do not want the fries to be deeply over fried and seems no body cares of the health and well being of the customers, my added photo is showing the portion I did not eat because of being over greasy and literally fries are burnt. I would recommend to ask the staff to avoid putting the fries in deep oil for long time.
Food and service is very good. I came here with a friend who was visiting the country and the food and service was very good. The employees are welcoming and nice to talk to. I highly recommend the lamb shawarma wrap and you can make it spicy. Also the Greek salad is very good. Definitely worth coming to alone or with friends
Absolutely thrilled with Osmows Swarma! As a regular customer, I can confidently say their service is consistently outstanding. The quality of the food is always top-notch, and the staff is friendly and attentive. Keep up the fantastic work—you guys are rocking it!
I ordered the chicken half and half at here, and it was delicious, the best in North York! The staff, including Jaismeen, Jeap, and Jashan, were very friendly. Highly recommend!
This is my fav location. They're generous with the portions and the staff are always patient with all my changes. When i say extra garlic, i get extra garlic! Other locations charge for hot sauce on the side but this one understands that I need an amount that's in btwn the spice level options. Ingredients have always tasted fresh.
Not a fan of Mediterranean food but this brand maybe my second thought 😂 We had large portion in each serving. Tasted good (a little salty to me but fine to my roommates) A bit long wait time when we walk in. I just moved to the condo next to this location so definitely will come back when in the mood of other cuisine than my original country.
I loved hospitality of Shubham and Harpreet. Great portion and clean environment. It ends with a cute note for all valuable customers. Thank you
The workers are amazing I came super late at night and their service and the food was great.
Very well service
The service was great and food is always amazing. Thank you! Dietary restrictions: We needed gluten free for celiac person and they made sure it was even bagged separately to avoid cross contamination. Parking: Billy shop Kid-friendliness: Yes
Aman was amazing! His service is excellent and he is very cheerful and kind! Although I already ordered, I asked for an alternation, and he was very willing to help! Splended job Aman :)!
I paid more for super size crispy chicken shawarma. I can t believe the portion size. It s too small. Happy with the cashier. Super nice but their super size is not super unfortunately. If we pay $15.88 before tax for a shawarma, we have to have a good size not that small.
Service is gd and the employees welcomes customer with smiling face and also they give a gd respect to customers...kudos to employees....
Best frfr
I got my order wrong I ordered a half and half with salad and rice but I got it with fries
I said half and half and they gave me this
Good food, great and fast service and the staff was really friendly. Must give a try
Great quick service!
This is the best Osmows in the town, staff is really good and welcoming, try their poutine, chicken on the rocks,
I love Osmow s chicken shawarma and chicken on rocks.
Staff working in sluggish manner, too slow.
Came here today to grab a bite on my lunch break. Wasted my time as I was standing at the counter for quite some time without a single employee acknowledging that I was there. Walked right out. Never have I experience this at any osmows.
amazing ambience food quality is high and the staffs are fast and friendly.
Nice place. Fresh food.
Come here once a week, they always put a little more chicken the other osmows and I love it
Amazing plac3
Trina was really nice!
The staff is really friendly everytime I go there and service and food is amazing too.
Very nice staff and clean place
I brought 2 falafel on the rocks and it was worst in taste, no enough sauce. Simply waste of money. NEVER GOING BACK TO THIS LOCATION.
Crispy chicken wrap is amazing! Love the combination of sauces recommended by Ram. Will definitely come back. Great service on this location too!
I always get chicken on the rocks from there, and the service is usually pretty quick. But this time, the chicken was a bit too salty for my taste. But overall, theyre still pretty good.
Delicious food and great service. Strongly recommended ..
Friendly staff nd food was really tasty .!
Fresh, high quality ingredients , the flavours were incredibly rich and well balanced. The service was top- notch with friendly and attentive staff . Highly recommend. Food
Not sure why the 4.6 stars. Horrible quality food, super expensive, and the minute rice wasnt cooked properly.
Staff is very helpful. Good customer service:)
I tried their new crispy chicken shawarma and i liked it! It was good! I ll definitely come back here again.
Great service with high quality of food Thank you Ram and Jashan Food
Amazing service from harpreet . She attended me very nicely. And food was on top.
Beautiful staff!! Great customer service!! Kid-friendliness: Yes Wheelchair accessibility: Yes
Best chicken on the rocks! They have the juiciest chicken unlike other locations. Customer service is great!
Rihan was super kind when I came in pretty hangry hahaha. He handled the requests and mind changing and when I said what I wanted to eat he gave me recommendations and accommodated me until I was happy. No attitude. So sweet. Everyone was kind. I wish more people were like him. Thoughtful and respectful and responsible!! Amazing Dietary restrictions: Gf Df friendly
Good service and employees are amazing
Good food and service ,thanks Triana and che
Order on the Rock . It was really nice. Will look out for the nearest Osmows to me when I am really hungry .
Just starting to go cheap on their ingredients
good place very good customer service
good food and service.
The evening staffs ware so good.. they served me testy food as well as put my low battery phone on charge . Thank to them.
The food quality was decent but was soo miserly with the sauce. Chicken on the rocks was so dry to eat as a result.
Good service. Vegetarian options: Do beyond chicken Food : 5/5 |
nice service go beyond initial need
Chicken had a very weird texture like its been boiled? Very rubbery. My wife even asked what kind of meat I ordered
Good customer service The food soooo yummy!
Just tried the new CRISPY CHICKEN SHAWARMA! Definitely a steal!! Must eat right away cos why not. Got a new fav at osmows plus the people that serves the best! Thank you Ram, Chelle and Jasmin see yah again!
5 stars for the food and service. Friendly staff. Im coming back again for sure
Price is crazy. But the food is good. Portion a have gotten alot smaller. But I love the choice of food as it s the healthiest choice in the strip mall!
rice tastes good, fries are really crispy and seasoned well, and the chicken is ok.
Jasmin us really nice.
Food and service is very good.The employees are welcoming and nice to talk to. They do offer student discounts as well.
The Ram and Chelle
They they don t know any customer service because they kept me waiting for almost 20 minutes to give me Uber order and only concentrating on the customer walking in, but usually Uber has to be priority because those guys order prior to the customers coming to the store, I don t know why the guys giving this kind of service they need to learn
This place, specifically this location left me with a bad stomach infection. Not recommended at all.
Great service from the staff, thank you for the smile.
Great overall
Came here on National Shawarma day, $5 for chicken on rocks worth it
Great food
Crew and staff are very welcoming
Best shawarma day! Good food + great service = Happy Tummy Thank you Osmows Billy Bishop Team!
Great Shawarma place with friendly staff!
Good food, fast. Staff were accommodating
Friendly service, clean place and handsome server. I want to shoutout shubam
Great food, super yummy
Great and clean place
Very apologetic about the long wait and willing to make it up to me! Much appreciated
Tried the chicken wrap and chicken on the rocks on Shawarma day. The wrap is really good with a choice of toppings. The staff are amazing and best when it comes to turnaround time and service!!
Great service by all employees on Shwarma day Food was served within no time and service was great.
They are so nice and I think you should try
Thank you for discounts
Amazing services and great taste
Great food
Good service. Specially Yesha is very co-operative and helpful
Phillycheese steak on stixx - is so bad
trinnah is great and cute
Great food with great service and a clean and positive environment. The employees are great and mindful.
i want to commend the excellent service of the staff, Ms. Trinnah! we had a nice time in the place!
I ordered here and it had the sweetest note on the box, I had to say something yk
Outstanding Service at Osmow s I want to take a moment to acknowledge the incredible service provided by Jasmin and Raymond at Osmow s. Their hard work and dedication are evident in everything they do. Both of them consistently go above and beyond, ensuring that every customer feels welcome and valued. Jasmin has an amazing ability to connect with people, making every interaction pleasant and personal. She is always cheerful and attentive, ensuring that orders are correct and that customers leave with a smile. Raymond, on the other hand, shows an exceptional level of efficiency and care in his work. His attention to detail is impressive, and he always manages to keep things running smoothly, even during the busiest times. Together, they create an atmosphere that keeps customers coming back. It s clear that they take great pride in their work, and it shows in the way they treat people. Thank you, Jasmin and Raymond, for making every visit to Osmow s a great experience!
The food is always great, always fresh. It opens at 10am. How can you go wrong?
Good service and the food was excellent. The place is also clean. Highly recommended.
amazing food
The most friendly staff ive ever met. They made the experience 10 times better.
Great service! Very friendly and amazing food
Amazing costumer service very nice worker, good food, it was my first time having osmows and it tasted delicious
The food and staff are SUPERB. HIGHLY RECOMMENDED
W sigma in the chat
Always great food, quick service and a clean environment if you prefer to sit and eat-in. A little tricky to get to if you dont know your way around the area. Bought my usual: Chicken Shwarma wrap with lettuce, tomatoes, onions . Spice level extra Hot with Garlic sauce..... Damn that garlic sauce!!! On point! Highly recommend.
Very good place to have food
Great customer service Vegetarian options: Good option Dietary restrictions: N/a Parking: 20 Kid-friendliness: Good atmosphere Wheelchair accessibility: N/a
Staff was super friendly and accommodating! They knew how to have fun. Great music choice if you decide to dine in.
I like the service because when they had a setback they was letting u know
I rate osmows a 5, there food is great
Food was amazing and very welcoming staff. I remember Yesha helped me with my order and she did a brilliant job.
Thanks you Raihaan for the Excellent service; all personnel served me with a smile Also open late. The space is well-kept and tidy. Overall, an excellent location.
Came late night for late dinner. Pleasantly surprised to see it open and making fresh food. Food tastes awesome - quality has improved drastically since my uni days!
Great food, Chellle, helped in ordering the food. Quality was way better Food : 5/5
Yesha was amazing
Polite, friendly, fast service. The food is always delicious.
The food was served hot and fresh and was so tempting the customer service offered was up to mark team member were so helpful and kind, premises I must say it was kept neat and clean, one can spend good time over there. Thankyou
I placed an order at this osmos and got a chance to interact with an employee named Yesha. She was so polite and friendly with me and other customers. Customer service 10/10
Good food. Exceptional service from trinnah!
One of my favourite Osmows locations always consistently good and really nice employees
Great place to eat and for take out. Thank you Yesha and the team for their effort in delivering great customer support. Food
Staff there are so nice. And place is nice and clean.
Best Osmows in the city. Friendly staff that pays attention to special instructions. They recently changed their hot sauce, which I don t like. Hope the old one makes a comeback.
I am always order here the area is so clean the customer service is superb The prepare the orders very quick The main think the washrooms are always open to the public and clean Food : 5/5
Great workers and clean environment. Will definitely eat here again.
Great food service, and they add more food in your plate. Love it
Good service and taste .
Delicious food, kind staff and good atmosphere, highly recommended!
Most amazing food and the service is top notch Kid-friendliness: The staff is nice Food : 5/5 |
Order half and half chicken got chicken not properly cooked and got big chunks of chicken. Stay away
This place is an amazing place. The workers are very nice
Great food, always clean!
Great place and food. All employees were really good especially Yesha.
Its a nice , neat and clean place and the food is so yummy, Good place to go
Yesha ben Tandel she is very good server very nice employee proud of her
Very helpful staff and the food is great
The staff were so helpful and kind
I asked for half rice and half salad they said we stop doing that
This place is osm. And the employee Yesha she is just amazing at her work. So kind and friendly. Also, always smiling. You go girrl!!!
A great service and food was delicious
Customer service was very good especially jashan and trinna those girls are very polite and friendly.
Perfect location, great service, food always delicious
very good
Amazing food
Amazing service
Sick all day after eating this saj shwarma
