Osmow's Shawarma in North York

1746 Victoria Park Ave, North York, ON M1R 1S1, Canada

★★★★☆
(3142 reviews)
Categories: Shawarma restaurant Caterer Mediterranean restaurant Middle Eastern restaurant

About

Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 120 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001.

Website
osmows.com
Address
1746 Victoria Park Ave, North York, ON M1R 1S1, Canada
Plus Code
PMPR+CQ North York, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10:30 AM–12 AM
Tuesday
10:30 AM–12 AM
Wednesday
10:30 AM–12 AM
Thursday
10:30 AM–12 AM
Friday
10:30 AM–2 AM
Saturday
11 AM–2 AM
Sunday
12–11 PM

Services

Service options
No-contact delivery Delivery On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Halal food Late-night food Small plates
Dining options
Lunch Dinner Catering Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.3
★★★★☆
3142 reviews

Most Mentioned

rocks (91) hot sauce (29) portion size (16) quick service (15) good service (13) poutine (13) half and half (13) supervisor (13) franchise (11) employee (8)
5 stars
2272
4 stars
322
3 stars
139
2 stars
88
1 stars
321
★★★★
October 20, 2024

Osmow’s is a great spot for a quick and tasty meal! I had the Saj Chicken Shawarma, and it was delicious—perfectly seasoned with fresh veggies and wrapped in warm bread. The flavors were spot on, and the portion size was generous. The service was quick, and the atmosphere was casual and inviting. Definitely a place I’ll return to for more!

September 25, 2024

Most probably, the worst shawarma in town! This certainly cannot be real chicken! Just terrible!

September 9, 2024

Unfortunately, my experience with the chicken shawarma poutine was disappointing. The dish lacked essential ingredients—there was no brown gravy or cheese curds, which are key to a proper poutine. Additionally, there was very little chicken in the portion. I was expecting more based on the description, and it didn’t meet my expectations. I hope the restaurant can improve the quality of this dish in the future

June 2, 2024

Should have read the reviews before ordering. I’ll start out on a positive note: The atmosphere and interior was good. Establishment was clean, and the workers immediately asked me for my order. And that ends the positive note. I’ve ordered from this chain before years ago, and it the Schwarma was shameful. However, I was passing by, starving, and I figured possibly it was just a fluke? I ordered the “Chicken schwarma on the rocks”. Pretty simple right? It comes with rice, chicken, and overly saturated in some type of garlic sauce. It was pitiful. No flavour at all, it’s almost as if they expected the abundance of sauce to add to the lacklustre of spices. I went in there with low expectations, and Osmow’s Shawarma could not even meet that. Will not be going there again.

★★★★★
December 29, 2023

This is our nth time here. Alhamdulillah they’re consistent. We only order beef shawarma with rice and fries. The fries, however, is dry. We haven’t tried the other items. We’re very happy with the beef shawarma. Still, our to-go place after Jum’ah prayer.

★★
December 15, 2020

UPDATE: We don’t know what’s going on with this location but, the food and the service has become very erratic and inconsistent. The last time that we ordered the salads for pickup, they put much less vegetables than before and when we asked for more they simply refused. It’s very disappointing to see that this restaurant has been going down so much in such a short amount of time. ORIGINAL: Overall, Osmow’s is a good Mediterranean food restaurant franchise. We have been coming to this location since they opened just a few years ago and, even though there have been slight changes since, it is still one of our go-to places in the neighborhood. Their portions are generous, from the salads to the shawarmas, we normally order medium size as the large can be too much for one person. The vegetables are fresh, the meat portions are reasonable, you can customize your toppings and the sauces are tasty. The service is usually very friendly and diligent although, every by now and then, it can be a little off.

★★★★★
May 3, 2019

An excellent dining experience. Great food at great value. As there slogan says authentic middle eastern food served with a middle Eastern flare. Fast and efficient service despite your own custom selected toppings and degree of spicyness. You will enjoy a great ambiance if you decide to eat in. Great value and great food.

October 25, 2018

Edit: went in November 29th at 9PM and experienced the worst service. A stingy manager who was not down to rectify the issues. The server took our order wrong, my husband had to repeat himself constantly because the server was not able to comprehend the order... when the manager was putting the sauce on our orders, we asked if that’s all he’s putting on because every other time we come in they drown our food in sauce (which is amazing) and he plainly told us we have to ask and pay for more. Then when they realized they had gotten our order wrong they made a fuss, so we simply told them we don’t want to cause any troubles and to just give us the wrong order. They were non-apologetic and condescending. Not fond of the location after this experience. ... The food was fantastic. The meat and rice were warm and the veggies were fresh and plentiful. Ordered my regular daily special and my husband got the chicken on salad, and we found that there was far more veggies than usual! I do think there is some room for improvement. Service was extremely slow because they were short-staffed. Usually doesn’t take us 10+ minutes to get our order! Hopefully they are able to hire and train more staff soon

★★★
Local Guide
December 22, 2024

If youre looking for a quick Shawarma thats, in my opinion, average at best, Osmows is the spot for you. Service was slow and waiting inside the restaurant was the same, average. Ive been to better, more locally focused Shawarma restaurants.

★★★★★
December 21, 2024

Good

★★★★★
December 21, 2024

it s so goood you don t understand. everything is perfect about it.

★★★★★
December 21, 2024

its perfect and i am not lying

★★★★★
December 19, 2024

The best Osmow s in Scarborough! Calm and welcoming staff, exceptional hygiene, spotless washrooms, and consistently delicious food. Highly recommended!

Local Guide
December 16, 2024

Waiting time is just annoying, and I ordered the supreme shawarma pita bread that was double folded with very less chicken need a magnifier to see the chicken

Local Guide
December 9, 2024

The large after tax comes to $20. We ordered a mix of lamb and chicken. The portion of rice was 5x that of the meat. The shrinkage has been a problem for a while now but this was ridiculous. A scam. It was a feeble and thin scattering of meat hidden under sauce so we wouldnt notice at pick up. It was just all rice. You cant be charging $20 for rice. The portions have always been my appeal for Osmows so this was super disappointing.

Local Guide
December 2, 2024

Used to order all the time from here, but its gone downhill so badly. Lamb shawarma last few times has been so stale.

November 25, 2024

My first couple times at osmows was amazing! The food was delicious and it was my go to meal for everyday. But suddenly the food became terrible I found hairs cilantro and olives in my food(chicken shawarma poutine). It disgusted me so I dont go back anymore.

November 23, 2024

Very bad customer service the chicken was not fresh smelling bad and hard to chew.

★★★★★
Local Guide
November 23, 2024

Edit: Changed to 5 stars since this place is the go to osmows in the city

★★★★★
November 23, 2024

Kind workers and quick service. Would recommend

★★★★★
November 23, 2024

Excellent customer service and food as well.

★★★★
November 23, 2024

Good service and best shawarma

★★★★★
Local Guide
November 23, 2024

Im loving it

November 23, 2024

Chicken quantity very low

★★★★★
November 23, 2024

Food was great Vegetarian options: Great falafal Food : 5/5 |

★★★
Local Guide
November 23, 2024

Tried lamb on the rocks and was really dry. Great customer service though.

★★★★★
November 23, 2024

Best food place ever!!!

★★★★★
November 23, 2024

Neat place

October 23, 2024

Less chicken in super chicken wrap

★★★★★
October 23, 2024

Good meal

★★★★★
October 23, 2024

Amazing Food, Great Service!

★★★★★
October 23, 2024

Lovely staff and amazing service!

★★★★★
October 23, 2024

Top customer service and great food!

October 23, 2024

Literally half the amount of chicken, garlic sauce and hot sauce. Ordered medium spice but it s not even close to mild. You guys should do a whole lot better!

★★★★★
October 23, 2024

very good services

October 23, 2024

Should have read the reviews before ordering. The worst wraps, dont go or order here if you dont want to eat a wrap with just lettuce ...

★★
October 23, 2024

Just ordered on uber eat, the shawarma combo for shawarma day. This, based on their uber page comes with 1 shawarma, 1 pop and 1 fries. Order arrived without fries. How can you forget 30% of the order? Shawarma were good, but not receiving 30% of my order is baffling. Please read your receipts before you pack orders to make sure you dont forget almost half of your customers orders.

★★★★★
October 23, 2024

Fast, good quality food, and great service!

★★★★★
Local Guide
October 23, 2024

Best quick eats! Chicken half & half never goes wrong. It s delicious, staff are so nice, and great value.

★★★★★
October 23, 2024

Great customer service and food!

Local Guide
October 23, 2024

Saw a cockroach crawling by the cash register

★★★★★
September 23, 2024

Great

★★★★★
Local Guide
September 23, 2024

Greet late-night dine in experience!

September 23, 2024

Very bad service and very disrespect employees

September 23, 2024

Bad service and bad employees

September 23, 2024

The pita breads quality must be bad because my wrap tore open completely. Falafel was uncooked and raw. The only thing that is likeable is their hot sauce.

★★★★★
September 23, 2024

Great place to eat personal favourite is chicken

★★★★★
September 23, 2024

Good atmosphere and good service

★★★★★
September 23, 2024

Amazing place , good food Parking: Amazing place to eat Food : 5/5 |

★★★★★
September 23, 2024

i love osmows

★★★★★
September 23, 2024

Best

★★★★★
September 23, 2024

B3st in town

Local Guide
September 23, 2024

ordered on uber. despite asking extra sauce on the food through a phone call, they send it with less sauce.

★★★★★
August 23, 2024

Super shawarma

August 23, 2024

I would have given no star if that was an option. Person named Pratap- he doesn t know what customer service is, no smile on face , very rude. I did not like the service at all.

★★★★★
August 23, 2024

Waao food

★★★★★
August 23, 2024

Great service and delicious food.

★★★★★
August 23, 2024

very delicious and budget friendly.

★★★★★
August 23, 2024

Great service

★★★★★
August 23, 2024

Very budget friendly.

★★★★★
Local Guide
August 23, 2024

Excellent location Close to the mosque Close to commercial centers Close to schools and parks Close to Arab stores

August 23, 2024

Rude staff, need to learn some customer service. Cheap gujju s I guess

August 23, 2024

They store was filthy. Washrooms were so disgusting. I saw a pregnant woman going in she was so uncomfortable as she couldn t use it. So unhygienic. All the staff was on line. 5-6 people on line atleast one of them could have gone and cleaned it . A few of them even used the washrooms themselves. Garbage cans were full . Food was nice but It was very uncomfortable to eat there. Would never come to this location.

Local Guide
August 23, 2024

Come to the promotion Saturday evening. 10$ for regular chicken on rice. I am the only one customer with about 6 or 7 staffs working/walking around. A box of rice with 2 small spone chicken. I dont understand how this can be sold for more than 10$ regular price. Really not worth the money. (That could be the reason why I am the only customer in half hour vs 6 staffs.) Not recommend at all. On their bank card terminal, they asked for 10% tips as minimal.

★★★★★
August 23, 2024

It was great

★★★★★
August 23, 2024

Parking: Very nice ambiance Food

★★★★★
August 23, 2024

Good food. Especially beef. Little expensive than what we get from other brands even in mall good courts Food

★★★★★
August 23, 2024

The place is nice and the food is yummy. Staff are very helpful.

★★★★★
August 23, 2024

Nice place and food.

★★★★★
August 23, 2024

Their shawarma is really good specially with the thin tortilla type bread and the hot sauce, you can customise the spice level. They add decent amount of meat filling which is great. Staff and the service is really good, never had an issue. We almost buy from them evry week. Keep up the good work team.

★★★★★
August 23, 2024

This place is epic

★★★★★
August 23, 2024

I loved eating at this place. The staffs were friendly and I enjoyed the food. I would definitely recommend it.

★★★★★
August 23, 2024

Very good place !!

★★★★★
August 23, 2024

Excellent customer service. I m a regular customer and I really like this location. Employees are very friendly. Guy on Sunday morning helps me a lot with my order. Best osmows in GTA

August 23, 2024

Bugs all over the place.

★★★★★
August 23, 2024

This location is hands down the best osmows location. Recently I started driving to this location even though I live nearby to Markham and Sheppard location . The quality and quantity in this location is very satisfying . Good job guys.

★★★★★
August 23, 2024

Great

★★★★★
August 23, 2024

Good Service and food, Highly recommended.

★★★★★
Local Guide
July 23, 2024

Good food and great ambience

★★★★★
July 23, 2024

Get one free drink for a review

★★★★★
July 23, 2024

Great customer service.

★★★★★
July 23, 2024

Excellent food and best customer service

★★★★★
Local Guide
July 23, 2024

The staff is always friendly. Food service is quick, unless you get fries with your order. They seem to make the fries per order instead of having some on the ready, so be prepared to wait for that. Their shwarma wraps are delicious and meat is marinated perfectly. Their ingredients are always fresh. You can get a shwarma wrap and can of pop for less than $15 for lunch.

★★★★★
July 23, 2024

Great place. Good food and service. Recommended

★★★★★
July 23, 2024

Very nice service

★★★★★
July 23, 2024

Food was amazing And service is like super fast by the staffs.

★★★★★
July 23, 2024

Delicious food

★★★★★
July 23, 2024

The shawarma is a must try item its fresh

★★★★★
July 23, 2024

Very quick delivery even in late closing time!!

★★★★★
July 23, 2024

Overall good service Dietary restrictions: All good under my customization Food : 5/5 |

★★★★★
Local Guide
July 23, 2024

Love the Ambiance and service..! Parking: Spacious parking Food : 5/5 |

★★★★★
July 23, 2024

Very good food

★★★★★
July 23, 2024

Tasty shawarma. Service and the Experience is good

★★★★★
July 23, 2024

It was good

★★★★★
July 23, 2024

Good food

★★★★★
July 23, 2024

Good service

July 23, 2024

Hello I m not being rude but I m writing this review to explain the reality and the situation that this restaurant put me on. Therefore yesterday I ordered a wrap falafel regular size clearly explaining to the cashier what I want INSIDE the warp which was including tomatoes and pickles and extra tahini and they requested me to pay extra 80 cents for this extra tahini which other restaurants I can give examples of other restaurants comparing between your treatment and their treatment you made me pay extra and I was okay with that but normally the extra tahini should be for free. However it s okay but waiting for half an hour for only regular falafel wrap that includes only three pieces to be fried it s sounds very ridiculous. I said it s okay but lastly and finally I got the order and went home found out that only three pieces of falfel with no tomato no pickles and verrrrrry smalll amout of tahini. Okay I ll end this review by saying you just please improve your treatment because if you do that you will gain more costumers and be successful in future. I hope this review will make a positive change and I m really not happy with what happened to me thanks for reading.

★★★★★
July 23, 2024

Good service

★★★★★
July 23, 2024

Great services and. Highly recommended.

★★★★★
July 23, 2024

Great Service !!

★★★★★
Local Guide
July 23, 2024

Great place! Great customer service!

★★★★★
July 23, 2024

The service,food and atmosphere was good

★★★★★
July 23, 2024

Good

★★★★★
July 23, 2024

Good service as well as good food

★★★★★
July 23, 2024

Very good experience

★★★★★
July 23, 2024

Vegetarian options: Its really good Food

July 23, 2024

Bad rude customers they dnt like giving same portions as other locations

Local Guide
July 23, 2024

Low quantity even ordered large size plus extra chicken. Will never go in this outlet

★★★★★
July 23, 2024

Great place

★★★★★
July 23, 2024

Soooooooo good Kid-friendliness: i love this place Food : 5/5 |

★★★★★
July 23, 2024

Awesome service and food

★★★★★
July 23, 2024

I tried shwarma all around GTA but i found this location the best.

★★★★★
July 23, 2024

Very tasty and authentic food.

★★★★★
July 23, 2024

Good management and good store very organised and clean got the order ready soon :)

★★★★★
July 23, 2024

Food is good and hygiene Vegetarian options: There are lot of vegetarian options Food : 5/5 |

July 23, 2024

I asked for 2 students on the rocks the denied to give they told its till 5 pm I came at 6 pm. I am working at osmows as well there no policy like that. I dont know why they didnt give me its quite upsetting for me because I am working at osmows as well. Really upsetting l would tell all students that if they want student special go to different stores.

★★★★★
July 23, 2024

Must try the half and half Parking: Lawrence Food : 5/5 |

Local Guide
July 23, 2024

Everytime I order from this store, I mention UTENSILS. Fork, napkins etc. but they never give it. how am i supposed to eat shwarama rice without them?

Local Guide
June 23, 2024

Incompetence at its finest!!! Did you know on the side meant on top....They may have thought I would eat it out of a sideways container, matter of preference I guess.I personally eat my food the way the container opens. On top is not on the side. Greek salad had a bit too much garlic sauce and hot sauce, maybe Zeus likes it hot, but I dont. Maybe thats why they put the X on top in red(hot sauce)....means not to be eaten.....just imagine what If I asked for water on the side, I may have gotten soup. Anyways, can I get a refund and I feel the need to specify either back on my credit card or store credit and not in Canadian Pennies. Parking: Hope you drove a smart car or mini. Pretty tight to fit my SUV

★★★★★
June 23, 2024

Great customer service Especially Mandeep Food

★★★★★
June 23, 2024

Good aroma once when I walk-in. High quality food shown. Nice and travel menu

★★★★★
June 23, 2024

lovely and pleasant staff, food as good as it always has been

★★★★★
June 23, 2024

Best food when super hungry

★★★★★
June 23, 2024

Very nice and clean space and the staff is very friendly Vegetarian options: We tried the falafel on rice and was very Parking: In the plaza

★★★★★
Local Guide
June 23, 2024

The best chicken and beef shawarma platters in the city. Wheelchair accessibility: Its is easily accessible Food : 5/5 |

★★
June 23, 2024

To be honest the hot sauce was too hot that it made the shawarma inedible. I m pretty sure I ordered mild too.

June 23, 2024

Very inefficient staff! We ordered for pickup and they are starting our order when we reach there we waited for 25 mins after reaching there staff is very unprofessional Food

★★★★★
June 23, 2024

Good

Local Guide
June 23, 2024

Quantity of Chicken on the food went down drastically

June 23, 2024

Ordered their chicken on the stixs on uber but got the fries too soggy i know it takes time to deliver and the fries get soggy but not that much moreover the chicken was too dry and so chewy

★★★★★
June 23, 2024

The food was really amazing. The people hate extremely friendly. I would 100% recommend this place for anyone who wants to go

★★★★★
June 23, 2024

Absolutely splendid food offered, extremely friendly and efficient workers, location is kept tidy. I would 100% recommend to those who haven t tried Osmow s yet!!! Parking: Many available spots to park as the restaurant is located inside of a plaza.

★★★★★
June 23, 2024

Very good customer service and fast delivery

★★★★★
June 23, 2024

Great experience

June 23, 2024

I ordered off uber eats tonight. My wrap was so soggy, it just fell apart and the chicken on the sticks barely had any sauce and was also missing sumac. I even asked in the special instructions for sumac.

★★★★★
Local Guide
June 23, 2024

Delicious food.

★★★★★
June 23, 2024

Very nice service

★★★★★
June 23, 2024

Very good experience, and staff is very nice

★★★★★
Local Guide
June 23, 2024

The food tastes really different when you go and dine in as compared to the online deliveries, I dont know why. The quantity was great, the amount of garlic sauce was perfect, the fries were crispy and more than adequate. I would definitely go there and dine in next time rather than do uber eats.

June 23, 2024

Disappointing Experience at Osmows Restaurant at lawrence and Victoria.. I recently visited Osmows Restaurant and was left feeling underwhelmed by the service and food. The staff displayed rude behavior, and the portioning of sauces was incredibly stingy. Compared to other Osmows locations, this particular restaurant fell short in terms of generosity with their condiments. Its disappointing to see such inconsistency within the same franchise. I hope the management takes note and learns from other successful Osmows locations to improve their customer experience.

★★★★★
June 23, 2024

Ii love this alot Dietary restrictions: Is was so good Food : 5/5 |

★★★★★
June 23, 2024

The staff was good and they provide good service

★★★★★
Local Guide
June 23, 2024

Good, cheap, quick eats. You get a ton of bang for your buck. Be mindful of the spice levels! I can handle spice but their hot is really hot

★★★★★
Local Guide
June 23, 2024

I love you so much

★★★★★
June 23, 2024

Everyone here are super friendly. Prathap made our order today and I had the perfect amount of garlic and Philly sauce in my chicken half and half bowl. Thank you guys !!!! I am Gonna visit only this location when I crave osmows!!!!

★★★★★
June 23, 2024

Excellent food Best service Very friendly staff Food : 5/5

★★★★★
May 23, 2024

Tried the chicken on the rocks. Best shawarma in the town. My to go destination as the staff are professional and classy ambiance.

★★★★★
Local Guide
May 23, 2024

The place is clean and food taste great. Chicken is tender and the sauce is extremely good. Food

★★★★
May 23, 2024

Best customer service