Osmow's Shawarma in North York
6981 Yonge St, North York, ON M2M 3X9, Canada
About
Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 120 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001.
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I ordered chicken wrap and falafel wrap on Uber eats. They did not prepare according to the topping list. When I called in, they just arguing with me and talking so rude to me. Last time they did not put any sauce in it. So I confirmed them today when I placed the order, still they are not taking care. And telling me that I am fighting with them and asking me to come there. The manager on floor, he doesn’t know how to talk with customer.
Absolutely fantastic! The meat was perfectly seasoned and cooked to perfection—juicy, tender, and bursting with flavor. The meal was fresh, and the balance of sauces and toppings was spot on. I also loved how generous they were with the portions without compromising quality.
The staff members are all really polite and go above and beyond for customer service. The service is fast, and the food is awesome! Great work by the entire team and management! There's also a very good vibe for dining in!
I got a chicken shawarma poutine and it was disgustingly oily the box the packaging
Harman is the guy who works there and he was very helpful and kind. He fixed my order. Food is a lot better than any other Osmows. Must try
Twice I've been to this location and had an issue. During my most recent experience, i didn't get the extra garlic i asked for and there was no hot sauce. The chicken tasted old. I drive back 20 min just to get my meal exchanged. The man that helped me was very apologetic and made sure I tried and approved the chicken before making me a new meal. The service was good until I was forced to write a positive Google review. He brought out the QR code and insisted I scan it in front of him. So here's your review sir!
I’ve been to a couple of Osmow’s fast food chain and none of them were as good as this location from fresh food to nice and helpful staff.
I recently had the pleasure of experiencing exceptional customer service from Harnoor and Parbh at Osmos. From the moment I walked in, their warm greetings and genuine enthusiasm set the tone for a wonderful dining experience. I highly recommend Osmos, and especially commend Harnoor and Parbh for their outstanding service. They are a true asset to the team. Thank you for making my dining experience unforgettable!
Very good
Great service, Goos staff Overall great experience Food
They hide the toppings away from counter so you cant see them and dont even know whats there. They ask if you want hot sauce and assume you want garlic sauce. Then get pissed off when you dont want garlic after they put it on. Owner is a real dick and has to approve remaking order after they make it the way they want, not the way you want. Been to other Osmows. This one is bottom of the barrel.
Great food
Best team and best food.
Best place for vegetarian food, falafel is a great option here
Best shawarma in town
Best service and food always. Im a regular customer and love the food and service. Special shoutout to Harman, Harnoor, Prabh for excellent service Vegetarian options: B
Best shawarma in the town, prabh, harman and harnoor gave the best customer service and food also great
Went in evening, cleanliness on the peak, best shawarma was served by the prabh and his team
Best customer service and food. Dinner was great
They didnt give topings
Recently I visited this branch and asked them if this shawarma is halal or not, they said yes it is halal, but when I asked them to show me the halal certificate to make sure they dont have the halal certificate at all. And that is so bad
Food was really delcisious, harman and harnoor gave the best customer service. They helped me to choose the best dish from menu.
Now this is my to go place, best shawarma place in the town. Harman and harnoor are best in customer service here
I really enjoyed the food the staff were kind and smiled. I recommend this place. Food
Manager is awesome very friendly, as well as the worker.
visited for take out around 6pm today. uncomfortable on a bus back because of smell didnt feel right. probably one of ur sauce went bad. please check before serve next time. Food : 2/5 |
Prabh is soooo generous! Love this location
Prabh was so nice, good customer service
It is a convenient location to access by bus or by walking. The food is fine and the service is very friendly
I went to osmows during break and ordered chicken on the sticks. Cashier didn t tell me there wasn t chicken and they still had to cook it . I waited 35 minutes for my order as they were moving really slow.
By chance I went here on national shawarma day and the place was super busy but they had the appropriate amount of staff and they were able to take on every one with ease. Well done and the food was delicious.
My previous review got deleted. Also, I highly suspect fake reviews on here. You need to clean house Osmows. This brown girl dropped the spatula she was cooking shawarma with on the ground and put it back on the grill. Another customer and I pointed it out to her and she justified it with Im not cooking YOUR food with it. Unsafe, disgusting, and lazy. DONT EAT HERE. THE STAFF DONT CARE ABOUT BASIC FOOD HYGIENE.
Best shawarma in the area . A must v s t place. Best customer service by Harman and prabh.
Great service , always polite and friendly with customers
The best osmows location I have been too, always been consistent and service is amazing , the managers on the evening shift are really friendly.
I come here all the time and is usually 5 stars, I just left your establishment with a spoon, no bag and cold fries from a freshly made meal the girl working at the counter should be removed immediately and work at Tim Hortons with that work ethic.
Everything was good food and the staff was good one small issue is the chicken has fat more than usual but not a big deal, compared to other Osmows this one is very good and the food is high quality
One of the best ones in town with very friendly staff
Good Parking: Good spot Food : 5/5 |
They are very generous with their portions and serve food quickly and efficiently. Great restaurant
Everything was amazing the food was amazing the taste of the food was really good the Manager John is the best really friendly guy the food was really really amazing I suggest trying this place out they have really good stuff
One of the best osmows in GTA. Always serve fresh food and I never had any complaints with the food they serve. Cashier are always nice and welcoming.
Best place for dinner, prabh and his team working really great
I just love there food specially chicken on rocks And fabulous customer service specially prabh and harnoor are so good Food
I am sorry but the server needs to know decent etiquette of how to wrap a shawarma. I asked the server to cut the wrap in half and then wrap it in paper, but she cut it after wrapping it in paper. Then, she placed the two wraps upside down in the bag which leaked all over my car. The height of stupidity surprises me.
No table was clean. I got food poisoning from Chicken shower my plate.! I don t recommend this restaurant, NOT CLEAN! All tables were there, and the floor needed to be mopped! Food
We had to wait over 45 minutes to order because they had a broken machine, and they didn t even give or offer a discount for the inconvenience.
No good , ask them to put salad instead of rice in half and half , he said you can t other locations they gave me every time , don t come this location
Best preparation and staff! Great customer service and environment
HOT , FRESH, DELICIOUS
delicious, best shawarma poutine Ive ever had. Open late, so I can drop by at night if Im famished. WOULD SCARF DOWN AN ENTIRE PLATTER AGAIN
The best location and the best food. Thanks keep up the great service and delicious food!
Great service and great food as usual. Thanks
They re better than a five star You guys are great. Great service delicious food. What more can I say?
Such a nice Osmows I saw in Toronto I got more than I expected They filled 1 lbs chicken in 0.5 lbs box I really appreciate their service Food : 5/5 |
Their food is just ok-ok.
Had a very great experience with osmows, Prabh served us and so far the best osmows we went to!
That s very fantastic place to eat food specially the manager prabh is very friendy and his co employer simar i think i visted there first time it quite impressive and delicious taste
Be careful when they said the payment does not go through! They asked me to pay second time even the first receipt has approved. They told me will do a refund if its a double payment. However after I called them twice, I didnt get my refund .
Good food to eat with your significant others and friends
The service was very fast
Good service
Great service by them as they are too friendly and their service is pretty quick
Every time I went to osmows but never taste the delicious shawarma, i really love their food. Now this is my to daily go place. Manager gave me best options from the menu. Best place for late night dinner
Everyone is so nice here! Food is always on point. The welcoming customer service makes it the best osmows ive ever been!
Food was absolutely perfect! Never say no to cash :)
Staff and food both amazing
Great service by Harnoor, cheers.!
Very fast and friendly
Great
The food was great and the service was great also also love to mention a worker name Friya she was an excellent worker Kid-friendliness: More kids will go here
Grate fast service Parking: Not bad Food : 5/5 |
Parking: Few parking at door Food
I was served by a very pretty and pleasant girl. Vegetarian options: Good Parking: Good
Good taste and good services
Best place for shawrama lovers neat and clean....good service
Went there and the guys help me really well and recommends me good food for my lunch
The food is yummy, the staff are great and the place is clean
Parking: Plaza Food
Best food and customer service
Amazing place to eat! Would recommend
Amazing food
Good customer service
The garlic sauce is the best!!
Very nice staff and clean store
Good Priya
John is very friendly person, will make your food extra tasty with his good customer service skills. This Osmows place is one of the best I have tried.
Parking: Mall entry Food
Amazing customer service they re always good
Wonderful!
Good portions, fast service.
Excellent service, amazing food, and a fantastic team.
Great customer service
Best osmows i have been too ever! Customer service could not be any better, food tastes amazing and the owner is really nice. I would recommend this place to anyone
The best osmows in GTA.
Vegetarian options: Parsley was my favorite toping, I would like to put Parsley on any item from Osmows. Food
Good service and good staff.
Food was ok, but the service has got to the worst I have ever experienced. 4 people working when I came in, including the supervisor and manager John, and they we so unorganized it was actually comical. When I pointed this out the manager tried to offer lame excuses and argue with me. Stay clear.
Very kind workers. Sanitary conditions and fast service
Great service!
Jot and Harry are doing an amazing job, I am not going to any other location, very quick and clean.
Its fresh and delicious
Delicious chicken wrap Parking: Thornhill Food : 5/5 |
Good service and fresh meat cooked nicely compared to other branches.
John is very hospitable
Best Service I ever had experienced in GTA, Osmous food are the same bur service here thats attrack customer
Everything was on point , keep up Vegetarian options: Falafel was good Food : 5/5 |
Prabh is has amazing customer service good place to be Vegetarian options: Plenty of options Food : 5/5 |
Harman, Navdeep and Harnoor are the stars of this restaurant
Excellent restaurant
Very good Parking: Good Food : 5/5 |
I ordered a Chicken on the Rocks hot and it came with no hot sauce. I ve never been more disappointed eating Osmows. Food
I had a fantastic experience at osmows. The shawarma was flavourful and perfectly seasoned, and the fries were crispy and delicious. The restaurant was clean and had pleasant atmosphere. The staff were friendly and attentive especially Prabh. Overall, i found it to great value for the price. I highly recommend it and will definitely be returning.
I recently visited Osmows and had a wonderful experience. Navdeep, Prabh, and Harman provided excellent service friendly, attentive, and efficient. The restaurant had a cozy, clean ambiance that made the meal even more enjoyable. Overall, it was a great experience and well worth the visit. I look forward to coming back!
I recently visit osmows very much impressed with customer service given by Prabh. He greet us when we enter in. It was my first time so he gave us overview as we were not aware with menu. Food was delicious especially falafel on the rocks. I will definitely visit again.
Super friendly stuff and freshly done juicy shawarma
great food and great service, employees were rlly nice and welcoming food was fresh
Osmows is a great spot for Mediterranean food! The shawarma and falafel are flavorful, and portions are generous. Theres a wide variety on the menu, and service is usually quick. However, quality and service can vary by location. Overall, its a solid choice for a tasty and filling meal.
Its good. No complaints
Osmow s priya
amazing
Priya is amazing
Amazing team
very good
Friendly service, wonderful ambience delicious food. Thanks team :)
Parking: Good amount of space Food
Nice food , good service
Good food
Nice clean location with good staff!
It was, good like always, staff is nice, fast and friendly service, best palace to have your lunch, morning staff is nice and friendly.
Nice service and food!
Good food quality, amazing service .!!
They play wonderful music. Moreover, when you enter, a very polite lady welcomes you. The teams energy is very high, and they are very warm and friendly. The food tastes great!
Great
Parking: Well Kid-friendliness: Good
10/10 food and service very clean as well! Thank you :)
The food was scrumptious.
Amazing people , Jean was very nice
Satisfied
Beautiful customer service
Awesome customer care , early food delivery and hospitable staff Parking: Awesome half and half Food : 5/5 |
The food is very good and people are very friendly
Great customer service and tasty food! Definitely recommend.
Friendly staff!
My usual to go place whenever I work and too lazy to grab lunch. Staff here are very nice, especially the older gentleman whos always polite and know what customer service is all about. Portion wise, I never have any problems. They seem very generous in portionwise too. Definitely worth your money
Great food and great staff
Amazing food and service by staff.
Best shawarma store if you like it hot and spicy!
best place to chill and eat delicious food!
The best shawarma I have ever tried
best osmows i ve ever been too
Friendly service!
Great place to eat very friendly, fast food service. They always seam very happy while serving their customers...
food is bomb
Yummy food and good workers definitely try!!
The best Osmow s in toronto, if your looking for the best Mediterranean food go to Osmow s ! The workers were extremely kinda and funny.
this location is very good, amazing service
Great food, great customer service!
Good customer service by night crew
I like the food. The service is very good.
amaxing service by jean
Just visited . Amazing service by harry . Food was really delicious.
great service by harnoor , navdeep, prabh and harman night team always best .
Had a great experience at the store night team having harnoor, navdeep and all they all were great
