Basil Box in North York

I went over during lunch hour to order Chicken signature box. The food came out within a minute. I am wondering if it was pre-packaged and has been there for a while because the Jasmine rice in the meal was stale and eggplant tasted a little sour.

Unmatched customer service, the lad with the cross earring took care of me from start to finish. First experience, and so delicious definitely will be back

Nice place but very slow service. Took probably 15 minutes to get our food. Should have 5 or so

Christian and Raph offered me excellent service. I ordered two chicken boxes, and I received my order really quick with little to no wait. The food was perfect for my post workout meal. The Thai iced tea also served as the perfect refresher during the summer heat helping me get through the day. Thank you again to Christian and Raph for the excellent service

Definitely the best basil box !

The food tastes good but the quantity is very little you feel hungry after paying $15.75.

Very bad

Rralph s recommendation of Bangkok Barbecue Chicken at Basil Box was spot-on! The chicken was incredibly juicy, bursting with tangy flavors that tantalized my taste buds. The marinade was perfectly balanced, not too sweet or spicy, just right. As for the customer service, Ralph went above and beyond to ensure a great dining experience. He was attentive, friendly, and knowledgeable about the menu. His recommendations added to the overall enjoyment of the meal. Overall, I highly recommend trying the Bangkok Barbecue Chicken at Basil Box for a delicious and satisfying meal, paired with excellent customer service.

I had the Vegan Pad Thai today with rice noodles and tofu with Thai Iced Tea. The pad thai was excellent, good presentation, large portion and so flavourful! A good Saturday evening meal after a long day at work. The person who took my order order was attentive to detail and the girl who prepared my order and served had a great positive attitude! Good hygienic place with ample seating :)

Ordered BOGO lemon grass chicken and curry tofu. For both boxes, they skimped on the protein and gave you a lot of rice. Never again.

Really great experience, Fresh food and friendly staffs. Will go there again. Highly recommended.

I placed an order from uber eats and noone came and delivered and when I called the restaurant they said they didnt cared that that was my personal problem and I was charged. This place scams ppl becareful.

I got the basil chicken box. it definitely had a nice kick to it with the toasted chilies. if you cant handle spice ask for no chili.

It s been awhile since I ve been to Basilbox and I m surprised that they have soo many food options now. I usually get the regular make your own box meals but I got the bao and fried rice this time. The bao were pretty bomb and the chicken in it was thick! The fried rice was okay. The meals before were already expensive for what it is but seeing that they went up in price again has me second guessing if I would come back

Clean, quick and tasty! I had their spicy pad thai with tofu which was delicious. It has perfect spice level with tad of sourness excellent combo. I liked it so much that I had it three days in a row! Their fries is also great! Parking: They have sufficient parking spaces in the back of the restaurant which is rare for being on Yonge street.

Basil Box is so good. And if youre really nice, and if the server is also really nice, you can totally get a bit of extra sauce. My suggestions are to combine peanut and panang.

Always good food and refreshing drinks

Good food, healthier take out option. Wish they still had this at yonge and sheppard but they turned it into a street kitchen version. This location also has a bubble tea place inside and they have this boba tofu dessert thing, I forgot the name of it , but it is really good. Nice place, clean. The couple times Ive visited the location it was good. In terms of ordering from uber eats from here, I had an issue where I was given the incorrect item, so always double check your entire order when having it delivered especially if you order extras for leftovers just to make sure you get what you ordered...mistakes happen. Overall, I would recommend this spot. Has vegan and vegetarian options, which is great! Vegetarian options: Vegan options too.

If you give me another chance, I will still choose this place. The lemongrass chicken rice is too delicious. I will ask my friends to eat it next time. I never thought that healthy food can be so delicious

Delicious, convenient, fast, Seans service is attentive and considerate.

Quick and easy, also the taste is superb!

I got a chicken pad thai about 18.50 dollars, including tax for lunch .portion size was good enough, although tofu topping should have added in the meal.

Had the meatballs on rice and Street fries from there. They re quite good for the price.

Not only its healthy but also its so delicious! Whenever I want to have a healthy-fast food this is my choice! Also, their staff is so kind!

The food is tasty and healthy. Nice and friendly staff and positive vibes in the place. I ll definitely go back.

I never thought a healthy fat loss meal could be so delicious, and the staff at the store had friendly smiles and attentive service, making me feel like I was at home.

After working out today, my friend and I went with Basil Box, and I havent had such a delicious sauce and chicken salad in a long time. The last but not the least, end of night boxes are surprisingly fresh.

Definitely loved their steak box, cooking on order to keep it fresh, worth to wait for 5 minutes.

We arrived at the restaurant 10 minutes prior to closing and I was not served food. Both of my friends were served and when I was trying to order the guy proceeded to fill up a box with rice and asked me what I wanted in the food, but they did not have anything, so he went ahead and offered me a box of rice for $16.

On the bright side theres no sugar added and ingredients feel good. However the food feels like cooking without soul - rice was very plain and without much taste, shrimp was very dry. The entire dish wasnt rich in taste. Staff is nice, I made the order by phone and she helped.

A bit too expensive for the amount of food you get. But nonetheless the food tasted really good. Parking: Dont like that I had to pay $6 just to park for 30mins while I eat

It tasted alright, barely get any thing in the box, and the shrimp was scanty at most. For $15 I am was expecting more

Nice spot for healthy food at a reasonable price. Large portions and friendly staff. Would recommend the Banh Mi fries!

Prices do not match menu, signage. So there are no special prices even though they posted Monday to Friday prices inside and outside.

Such a delicious food. Really appreciate the nice serving

Sells Asian fusion food which is always carefully prepared. You can dine in or take away. Dietary restrictions: Has Keto options

thai poutine is so yummers thank you raph

Chicken Padthai really delicious, really appreciate the service

I curated my own bowl. They have good vegetarian options!

AMAZING

I recently had a fantastic experience at Basil Box thanks to the delicious food and exceptional service from Marielle, the friendly and knowledgeable cashier. I ordered the thai double friend chicken bao with sweet chili mayo sauce, and also some build your own box with shrimp. The dish was packed with flavor and the portion size was perfect. What I loved most about Basil Box was the level of customization available - I was able to choose my protein, vegetables, and sauce to create the perfect meal for my tastes. Marielle was incredibly helpful in guiding me through the options and making recommendations based on my preferences. Overall, I highly recommend Basil Box for anyone looking for a healthy and flavorful meal on the go. And if you happen to visit the location where Marielle works, be sure to say hello and ask for her recommendations - she really made my experience memorable and enjoyable.

Wow! What a fantastic meal. My taste buds have never been so joyous. Not only was the food delicious, but the service was also exemplary. My special thanks to Marielle, whos comforting presence and beaming smile elevated the experience to a level Ive never experienced before, and doubt ever will again. I will be back soon, my dearest Basil Box; hungry for more.

Update: thanks to Basil box for inviting me again. I tried Garlic Rice Silog this time: vegetarian and chicken version for same. Being a vegetarian, I tried this dish with Tofu as protein. It was a bed of rice, with sautéed tofu, a fried egg, pickled carrots and onions and you can then top it with sauces of your choice. We had sweet mayo and Thai sweet and sour sauces. Likewise was chicken version except that there was Chicken as protein in stead of Tofu. Tofu dish was amazing. The coating on tofu was so flavourful yet not very spicy. You can of course top it with additional chilly big you prefer spicy. I personally liked this dish a lot, however my partner didn t like his chicken version much as he complained of dryness again despite topping it with both additional sauces. We both would love to return for Tofu Rice Silog as our lazy day takeouts. Previous review: I took a takeout for dinner for me and my partner. I got vegetarian Pad Thai and Double Fried Chicken with rice. Both lacked flavours and were very dry. It was difficult to even swallow. And it s not that they are charging any less than usual good-quality Thai takeout places. As a vegetarian, I could smell/taste meat in my Pad Thai which was even more disgusting experience to have. Maybe Tofu was fried in same utensil as Meat or Pad Thai was assembled in same wok as non-vegetarian dishes.

I was in the area and the dishes of the day got my attention. I saw a person entering the store and i soon followed, and I was greeted by an Asian girl who worked at the place shouting at me. I just asked if it was still open (since the door was open and someone came in) and she aggressively yelled at me 4 times. I didnt say anything and just walked away. Very sad to have to receive this kind of treatment.

Location is nice and big and clean. Staff are friendly. 3 stars because location, cleanliness and staff were great. This is the 2nd time I go to the basil box. 1st time I remember not being impressed. I ordered the create your box and I wasnt pleased. 2 options for sides is not enough for me to make my meal flavourful or appetizing. 1 niece ordered the create your box and I was disappointed to see its still has 2 options for sides. 2nd niece ordered beef poutine. She said it was alright. She expected the food to taste much better though. I ordered pad thai with chicken. The chicken looked like pork, it didnt look like chicken. I tasted it and it was chicken. I didnt eat it because I didnt like the flavour or look of the chicken. I didnt enjoy the oad thai. The only pad thai I love is from Ginger. I did eat the rest of it because I didnt have time to order anything else. The service is slow. I was feeling frustrated over this. It wasnt busy, we didnt have to wait in line and it took 15 mins for 3 meals. Remember, its fast food. I cannot give this place another chance. I realize that although I love thai food, this restaurant requires a different flavour palate.

Friendly and fast service. There were few people ahead of me, I still get my order done within five minutes. Thank you. Nice chicken with salad box, snack is a must try too

I ordered something I have enjoyed my whole life, Pad Thai. They had their own unique recipe I didnt enjoy.

Yummy food ! Fresh ingredients. Worth the wait.

LOVE IT HERE BAHN MI IS DELISH <3 the workers are so nice too!

I had chicken with fried rice. I m sorry to say that but it was horrible. I couldn t even finish my food. The chicken was very dry and the fried rice was so greasy and had different kinds of seasoning that didn t work well together. I don t recommend this place.

Its a nice place. We visited during a board game event, so finding a table to dine in was challenging. The food was delicious! Will come back again. Their in-house soda drink was nothing special.

Very delicious and want to enjoy it again. I really appreciate the Warm and attentive staff there

Worst washrooms ever

Orderd braised beef mac and cheese , Mac was really tasty as was the picked veggies , Malaysian braised beef was ok for me , overall would go back to try diff plates , seems like a clean and tidy place

Didnt like the food much. Food ingredients were dry and hard. Tried just once and never went back. May be the food was not good just that day ...may be not.

Their fries are delicious, one of the best. I love their spring rolls as well, they make their food fresh.

Food is good here, even though they have been cutting back the portions and raising the prices over the years. Friendly staff. I don t recommend going an hour before closing because most of the items on the menu will be sold out or put away for the day. Vegetarian options: Vegan options. Dietary restrictions: Vegan options Parking: Mostly paid parking. Kid-friendliness: Kids are welcome. Wheelchair accessibility: Wheel chair accessible.

The staff here make the food with care. The ingredients are fresh and many delicious options to choose from. I love to get the Banh Mi or the classic make-your-own-bowl.

Looking for healthy food this is the right place

Forgot about me. Asked if I paid, which I did 15 min prior. Had to wait an additional 10 min to get my order of two baos. Would not recommend.

My best friend and I received coupons to dine at Basil Box and we both loved our experience here! Our meals were tasty and hearty, fully customized to our liking and preferences, the restaurant was clean, and the vibe was great. The Thai Teas were quite interesting... not bad, but sweeter than we expected. Overall a great time! Vegetarian options: You can customize your meal to make it vegetarian!

Parking lot over here is a scam. Do not recommend to park your car here. Be aware of the parking fees as well. They charge a lot.

The person who took my order was extremely kind. Ingredients were fresh and tasty. I loved their spicy curry! Unfortunately, amount of protein was too little.

For the first time in a long while, I found a cafe that serves food that I had no allergic reaction to!!! And staff was so helpful and patient, explaining the ingredients, offering options. Cold noodles tasted good, even in height of winter. Loved their gluten free brownies, Thai sweet pudding, and main entree. Enjoy

Ordered from Ubereats maybe 2nd time here to see if they have improved however... Food- Yuzo Mayo sauce was missing. Meatballs was supposed to have cheese in it ** as described in description**, instead I was given packages dried meatballs. The rice tasted overcook and dried as well. Everything just so blend. Typical box meatballs with rice. Not worth the money.

Neat place but didnt appreciate the food and service.

Excellent service and lots of variety for food and drink.

Man, this place would be a great quick & healthy option if only the staff would be more considerate of the lines. Poor line management, staff leaving the counter to go chat with customers about their gym side hustles wait times can be ridiculous and wildly inconsistent. This is the 3rd time this has happened, and so while I enjoy the food, I d avoid this place if you re looking for consistent quick service.

Absolutely fantastic experience! The quality, diversity, and taste were simply outstanding. Highly recommend!

Service could be a bit faster, but other than that its good.

Friendly staff and delicious meal! And several vegan options as a plus!

We went to this Basil Box and while the food was solid and the restaurant itself was clean, with no issues, the real highlight was the fantastic service we received from Dong-Myung. The had a rice machine break down as we were ordering, but Dong-Myung kept us informed and apologized profusely. Additionally and more importantly, my wife has Celiac and we had asked about a few items being gluten free, Dong-Myung went above and beyond to ensure that my wife didnt have her experience ruined by anything that could have made her very sick. Its rare in this day and age for employees to show that level and detail care, yet Dong-Myung did. Basil Box should be very proud of the example that he sets for their staff by showing care and hospitality, from start to finish. Bravo.

The food is terrible. The flavors in the pad thai are off, kind of like cilantro lime, and even though I ordered mild spice, it was really spicy. Also, there was hardly any chicken in the dish, and what chicken was in it was chewy and hard. Also service was really slow. I had to wait half an hour for my food. The place is not that clean. I saw dirty plastic forks lying on the counter and the place had just opened. I went to use the washroom and there was no toilet paper. Customer service was lacking. Everyone who worked there seemed disorganized. I would not eat here again.

Delicious and healthy food,grand selection of choices. nice service - fast and reliable.

Excellent food and excellent service! Food is so delicious, fresh and really tasty. The workers were so nice, and overall experience 10/10

Horrible food! Almost no veggie options, no eggplant and mini shrimp are a joke. Nice staff but I m never going back. What a disappointment. Tasted and looked like a frozen meal. I can t believe this chain is successful. Vegetarian options: Almost none! No eggplant or sweet potatoes.

Delicious delicious food!

My go to food. So happy basil box exists lemongrass chicken all the way

Terrible service. They forgot my order and the food was very bland.

I order from uber eat and food was really freshh and healthy and fresh Got full Food

The lemongrass chicken is the reason I always come back to this place. It s really good! Their tamarind sauce is also nice.

Kusum service is outstanding

Never disappointed with the food And all the staff and the overall ambience of the store is very pleasing. Specially one of the team Kusum, she greeted with great vibes and her service was very good. Highly recommended!

Pad Thai was really good. The dine in environment was awesome. I came in with my friends. Aashish was so friendly and quick with my orders. I cant wait to come again at basil box.

Food of basil box was so good and hygienic and the staff was so polite and friendly especially kusum

I always preferred basil box because Food was so tasty and the staff especially kusum who help me to serve the food was so good and polite.

Such a perfect mixture of food and service. Im so surprised of the service provided and the concern they showed me if i need anything. Good job server kusum from Basil Box

Great spot for quick bite or to grab takeout. Service is always friendly

The Food was great and service staff Kusum was very friendly and professional

An enchanting Asian Fusion restaurant, has been nothing short of a delightful adventure for the senses. From the first bite to the latest culinary creation, this restaurant has consistently delivered an extraordinary dining experience that seamlessly blends diverse Asian influences into a harmonious symphony of flavors. I was surprised to see Silog in their list of options. My Pinoy heart is happy.

Healthy and tasty food Kind and friendly staffs Had really good time Food : 5/5

It s okay. I want it to taste better than it does. More flavourful, more seasoning. It s close to being good, but not quite there. The peas looked like they d been there since the beginning of time. Only one guy working and seemed to be doing everything tho he was very pleasant and nice. I got the vegan curry soup and the veggie spring rolls. They were both fine. Edible not exceptional. Jury s out as to if I ll be returning.

The food is healthy and delicious, I have been eating here for years.

Please train your staff on how to give better customer service. The wait time here is too long, even though I already placed the order through their app 1 hour ago!!!!!

Clean environment, very friendly staff, and the ingredients are not only fresh but delicious! definitely recommend

This guys screw me over I came to get 2 orders of carry chicken. They charged me for 2 but as I came home there was only one. I tried to call them they picked up told me that they will deal with it never took my info and when I tried to call them they never picked up.

Food was really good. Workers are good too. I would come again if i am in the area.

We ordered a regular box at Basil box and it was so good. Coconut curry tofu for protein is a must try. I would definitely visit this place again to try other items on their menu. They also have options for keto/lowcarb/lowcalories

Not the best experience with the North York branch. I used to love Basil box but this time that I ordered I was disappointed to say the least. The quantity of chicken in the box was joke worthy. Taste was stale and just not good enough. I won t be ordering anymore

I ordered a Tofu Box with coconut curry and spring rolls. Spring roll were so oily can t even tell you. My hands were soaking wet in the oil. Flavour of the tofu box was good but quantity was extremely less, was not worth $13.

My favourite place to get the high fibre box it is very healthy and it s vegan because it all vegetables with a a bit of brown rice !!!!!

Basil Box has amazing food and our experience with Solomon help us was absolutely amazing. I would go to this SPECIFIC location again because of his service!

I got a food poisoning after visiting this place. Would not recommend to anyone.

Great food and comfortable seating with outlets. Some of the drinks taste artificial and syrupy but some are good.

INCREDIBLE FOOD! Wow, really like this place, specially their steak box or beef. The toppings allows me to choose medium spice food, while my wife like sweet food and gets some sweet n sour toppings, i specially like their basil and herbs and sweet potato chunk! Easily one of favourite place to eat

Excellent attention, delicious food

$14.18 for a half full box of food with undercooked rice. Disappointing because not all basil boxes are like this.

Really tasty. Staff was friendly too.

O Stars! Disgusting! Just ordered the the lemongrass chicken Pad Thai and the noodles were Mush. One big giant ball of mush! Over cooked to a disgusting degree. And overpriced, it came close to 20$! If you like to waste your money on terrible Thai food, this is the place to go. If you prefer quality for your buck, go anywhere else.

Pretty expensive for what you get, particularly with the meat portions. But the spices they use are really good.

Bad service yesterday around seven. Lady must ve been having a bad day because she was very rude.

Terrible! I ordered Coconut Curry Chicken Noodle Soup fully expecting to have coconut curry as the soup base. The soup neither had coconut nor curry but was a weird bland soup. Can they at least have the ingredients that the menu described it to be?

Good service!!

Food is OK but more Thai-inspired than authentic Thai. Good if you like to customize your protein bowl/soup/noodles. The flavor profile for the pad Thai was a bit off (tastes kinda like the spicy Korean beef noodles from noodles and co) but tasty nonetheless. Also wouldve liked more flavor in the Tom yum soup. However, customer service was great as the employees were very friendly and helpful.

We ordered the chicken coconut curry noodle soup - and I was disappointed. The broth was fine (which I understand the healthy aspect) but we were served like two spoons of rice noodles. My boyfriend finished the dish very quickly, it definitely didn t feel right because we had paid over $30 for our meal. Not to mention, the depth of flavor was lacking. I ordered the pad thai shrimp and it was fine as well. I got a bigger portion of serving and I enjoyed it. Not sure if we ll revisit. Overall, it was not that pleasant of an experience for us as we ve been wanting to try Basil Box for a long time. The first time we did, we were disappointed.

Always good. Spicy lime dressing is not available now,unfortunately but still with salad and rice noodles. Love it still

Good service for a fast food place. Their menu has a good selection with fusion food. We tried their Mac and cheese, poutine, double fried chicken and coconut curry with chicken. The curry soup was like a comfort food, not much of a curry taste. The poutine is a must try. Follow our Instagram for more adventures @GTA.Eat !

Great comfort food! I had the mac and cheese and it was the perfect thing to have on a cool day.

$12 for 5 bites. Many other places in the area to find better food for less money. Pass on this place.

I have a huge obsession with Basil Box. Really wish they would open one up in Markham so I don t have to constantly drive over to North York. I need my cravings satisfied!

I have always wanted to try this place but it is quite expensive and Im poor like most folk in the city. Well, today I decided to treat myself and I was not disappointed. The young girl working there this early afternoon was so patient and helpful. She suggested a certain sauce for me and I was not disappointed. The steak is actual chunks of steak. All healthy, yummy food. If you have the money, Def suggest this place. Lots of options.

Good place with fast service. The portions are large and decently priced. Wish there was more variety in the vegetables. Overall a good quick place to eat that isnt too unhealthy.

Used to love this place, but quality seems to have gone downhill over the years. In my order today, the rice was extremely undercooked.

I had a regular box with Tamarind sauce, shrimp, corn, roasted peppers, and jasmine rice. Delicious.

I visited with my coworkers 2 days ago. Service was great, food was good. They need put more employees during lunch rush. There are few orders in front us, so the waiting time was a bit longer than I expected.

One of my favorite place, food was not bad at all. I like to sit along and enjoy my food, and the bright and clean dining room. I. will give a thumb up and 5 star to the hard-working crew. I have ever seen such a restaurant like this size has only two employees are working every time I have visited. Please hire more crew to help you guys out! Thanks for being very patient with me.

the pad thai tasted really bad and weird. it was all stuck together and mushed up. i had two bites and had to throw it out because it was super disgusting

Just Loved it! Must visit. We ordered multiple meal/ items/ dishes - checkout the pics. All Flavorsome...Awesome ... Yummm! The Staff is very efficient and polite. Specially Christan - tagged him below. Charming young fellow ... enjoyed chatting with him... check his Tatto :) Special shout-out for Shrimp Bao and Lemon Chiken Bao - unmatched flavor ... yummmm

I eat here regularly being in the trades and needing ahealth-concious fast food choice. I really enjoy the food here, I usually build my own box with rice, sweet potatoe, peppers, chicken and peanut/chilli sauce. Its very good and the flavours of that PEANUT SAUCE make me actually crave coming back every time... Staff is always kind and hard working portions are more leaning on the healthier side... But thats what theyre going for and you will be satisfied with the meal. But it really does feel like a healthy wholesome meal packed with flavour for a workday lunch. HIGHLY recommend

Fast friendly service and the flavors are amazing. Yum!

First of all, I really like the way of basil box for mix and match food. I can choose whatever food I want. Secondly, the staffs at this location are very nice. I ordered the food online and forgot to order my sauce for my box. I called the restaurant and thought maybe it s the restaurant who forgot to put the sauce in it. The manager is really kind to offer me to deliver the sauce to me right away!!! I am really grateful about what they did! Their veggie and meat are always fresh and delicious. It s pretty good for weight control if go with their spring mix base.

I had a meal here after my workout yesterday. It was super delicious, healthy and nutritionally balanced. The waiters are very enthusiastic and have a good service attitude. I will come again

This is my first time trying this shop. These are the best fries Ive had recently. And I love this sweet and sour sauce so much, its a genius.

This is the second time I have eaten here, and the taste is very delicious. The eating environment is also very clean. The service staff is very nice. Will come again.

Nice meal!

A nice place to hung out with friends. Server was very friendly. The food was good but are not authentic Thai and Vietnamese. Will come back for sure.

It is a hit or miss. I ve had boxes and buns and pad Thai from this location. They seem to be constantly training new employees. The food was not prepared to my liking on my most recent visit, it had way too much sauce and I could not eat it. It was a new female employee that prepared it.The other times I ve eaten at this location, they men made my order perfectly.

Delicious food and good quality

I ordered the Shrimp Pad Thai sticky fried rice. Great recommendation from Mitheel at the Finch location. Went in the lunch rush and still the service was fantastic. Good food at a reasonable price it is a must try.

Tasty box, sauces are nice, Daulet was helpful to choose a meal.

pretty good!!!

Vary delicious beef box.:D

Friendly staff, amazing food, great options, delicious overall. Will come back

Garlic Silog rice is fantastic. It was my first time and I asked what they suggested. Amazing recommendation by Mitheel. Great ambiance and vibe at the finch location. Delicious and Affordable.

Very friendly staff. The finch location is a good place to hangout. Quick service from Mitheel. I was just looking for a snack so I got the Satay Fries and thai iced tea. Absolutely delicious. Definitely recommend.

Very pleasant dining experience. This is my first time in this restaurant. Managers service left a deep impression on me, I like it very much, and I will recommend it to my friends.

Overall, the taste and taste of this restaurant is quite what I expected. Looking forward to continuing to eat here next time.

I couldnt believe my eyes, but a healthy meal can be so delicious and beautiful. The color and fragrance are perfect, I really love it. Also I want to blow a wave of manager Seans service. The young man is so handsome, very polite, and very nice. He is willing to do everything himself for a mere meal worth tens of dollars. I believe he will be a very successful person in the future.

I ordered through their app and everything was good, the app was easy to use and looked great. I went to pick up the order then went home to see that they missed a lemongrass chicken pad Thai meal on my order. I called the number on the Google listing and the phone just kept ranging for 5 minutes with no answer. The app was not helpful whatsoever when it come contacting anyone or anything at all. Had to go back to get my food n got a complimentary drink. Food was good Fix your phone.

Simply the best! Nice ambiance, hygienic and great customer service. Food was made tasty with minimal oil. Sean the GM is a true gentleman, he was so friendly gave us recommendations then made dishes.that showed his professionality and hospitality made me and my friends feel right at home! The owners are blessed to have such a great GM running the business.

Delicious light meal. Packaged well. Very convenient location. No parking, so you will have to do a quick pick up or go around the building to find parking.

One of my favourite lunch spots! I get the build a box with a chilled noodles base (sometimes spring mix if I want a lighter meal), tofu, edamame and roasted sweet potatoes, all the toppings (except the chillies because they are realllly spicy) topped with sweet chili sauce. The sauce has a medium level spice which adds great flavour. Sometimes I ll switch it up and get the peanut sauce with a half scoop of the spicy curry added. This was a delicious suggestion by the manager a few months ago. I used to order chicken instead of tofu, but now I m vegetarian. I am also on a gluten free diet so I appreciate that everything, including the sauces, are gluten free. If you are using their app, you can order in advance or pay instore, and get points for free drinks, snacks, or even a free box. Their mango ginger ale is so tasty and refreshing. Right now it s on promo for $1 if you buy a box. They ve added some new menu items including a stir fry option, pad Thai, Mac and cheese and soup. I tried the soup once in the winter and it was delicious. The Yonge and finch location has easier parking than Yonge and sheppard, the manager is so hospitable and friendly, the shop is modern and always clean. Highly recommend!!!!

Overpriced, poor VFM. The Thai Po and basil chicken very exactly the same except for a dash of basil in the latter. Scores of whole red chillies were dumped in to an otherwise bland preparation. The no.of chickwn pieces were 4 cubes each in both preps. I was very disappointed, if Thai food is on your mind, Basil box should not be your go to place.

I got home from a 9 hr drive and walked in to this restaurant just wanting a soup and noodles. I went into at least 5 other places and left. I ordered the Tom yum shrimp soup. And OMG! It was so good. Yes it had a bit of a spicy kick to it but nothing painful. Will totally come back to try another dish!

Very delicious food, thoughtful and meticulous service makes me look forward to coming again.

Edible but not really very tasty. Portion size is small for the price.

Great location!

Tried the basil box chicken stir fry, everything was cooked perfectly and had a really nice flavor but I wish it had some type of sauce. There was so much rice and it got a bit dry. Otherwise its delicious!

Great food and kind servers !

Fantastic place, hardworking and always cheerful staff. The food is an little expensive, but oh so deliciouos.

This basil box is located in a very convenient place, restaurant looks very nice and they focus on aesthetics. Very fast and nice staff. I just ordered some bowls for my family 10 minutes ago and am already eating! However, I do think some portions are a bit small and that they could put more meat in their bowl. Other than that, I want to thank my server for the present experience.

Their cold boxes are the best. Don t order Pad Thai, flavor is like a joke, and noodles all stuck together

Tasty food and lots of choices! Was made fresh and to order. Satay steak definitely a winner! Staff are friendly and really care about making sure my food is perfect. Can t wait to try some other combinations

the location is easy find but menu have not many choice

I have tried ordering from uber eats a couple times they have to accepted it and when I called them they said they havent received it (which is weird because if you dont accept an order for too long you get a call from ubereats telling you theres an order pending). Their food is good but the fact that theyre not professional when it comes to online orders explains the 2 stars.

I m a trainer from across the street and always come here for healthy and fresh meal.

Please hire enough staff. Was there at 8pm, not many customer but there was a really long wait because there was only two staff. One of the staff looks like she was on training, so slow and confused

I had the eggplant tofu stir fry, and split some fries with my friend. The tofu was very well done, and the stir fry was very flavorful. The fries were fresh, crunchy, and delicious. Service was fast and friendly, and the space was open and clean.

Food was fresh and delicious. It seems they have changed their menu. Lots of new items but still dont have paper menus.

Great Customer service. Really friendly stuff, they welcomed me with open arms and the food tasted really good. 10/10 would come back again

It was very nice place to eat. My Daughter ,her Boyfriend n I liked it very much

Literally left after three bites of their phat thai. No flavor only spicy. No reason to revisit.

Always happy to get food from this restaurant Doesn t disappoint Healthy and delicious food in the city

Very low quality food and expensive.

We ordered two boxes with lemon grass chicken and made them spicy. Flavours were on point. The baos are very delicious as well. The only issue I had was the pineapple drink, didnt have too much flavour.

This is one of my favourite go to healthy eats place. The food is the perfect portion, taste is always on point and good variety. The only thing I dont like too much on the menu is there drinks (Pineapple Rose water) as I find the Rose water doesnt taste good at all too sweet and the thai milk tea is missing something - Yangs tea down the street has the best Thai Milk Tea - but honestly when it comes to healthy eats and food options Basil Box is great

pricey but the food is good for just a small box. very health and nutritious meal minimal amounts of food for such and expensive price.

Good take out

Great food, even better service. We love visiting here.

I have been there for the first time today. Interior of restaurant was beautiful. Spacious and bright dining area, the agent on encounter was very nice guy. He helped to choose my meal and was very patient and nice. Food was delicious , fresh and the box was big. I could not even finish everything. I am giving 3 scores because the washroom was very very dirty , at least today around 12 am which I think is unacceptable for such a beautiful restaurant that make great meals.Please, pay attention to cleanliness of your restroom area and overall. It is especially important during these sensitive times, besides there will always be customers like me who are obsessed with cleanliness :) Thank you and hope to come back again:)