Ristorante Sotto Sotto Oakville in Oakville

Last night, I had the pleasure of dining at Sotto Sotto, and I must say, the highlight of the evening aside from the incredible food & cocktails was the exceptional service provided by Bella. From the moment we were seated, Bella made us feel like VIPs, greeting us with a warm smile and an energy that lit up the entire restaurant. Bella is an absolute gem, and Sotto Sotto is lucky to have her. I can t wait to return and experience her outstanding service again. Brava, Bella!

5/5 Stars! Amazing food, stunning ambiance, and top-tier service! Ana was spectacular, so attentive and friendly. Sotto Sotto is a gem in Oakville. Can t wait to come back! Food : 5/5

I went to Sotto Sotto Oakville for my friend s birthday and we had a great time. The ambiance is amazing and our server Ana was the sweetest. Ana was so patient and truly made the birthday girl s day with her level of service. I had the pennette via frattina and that salmon rose pasta was very tasty, I would highly recommend

Visited last night with friends the food was amazing along with the service, Bella was incredible, constantly checking in on my group to make sure we had the perfect night.

Had an incredible time at Sotto Sotto. Our server, Bella, was very kind and a great pleasure to be around. Highly recommend!

Bella was the best waitress! Very helpful, knowledgeable, and so nice! Thanks Bella, will be back!

Fabio makes me feel at home and I love the food !

Cacio Pepe was soggy and not al dente, it looked like ramen on a plate. Gordonia dish with veggies shrimp and calamari was not seasoned at all, completely flavourless. Waiter thought he was bourgeoisie because I asked for balsamic vinaigrette

The restaurant has a cool vibe and staff are friendly. We went on a Saturday night and were told we could only stay 2hrs - which I was fine with. We felt rushed from the moment we sat down and they got us out after less than an hour and a half. Would have been nice to enjoy our time and not be SO rushed. It was our first night out since having twins and would have been nice to enjoy our full meal without constantly being rushed by the waitress. The food was good but absolutely not worth the price point. We started with the burrata. The burrata was fresh but was the most lacklustre dish. I had the veal, which was cooked properly my side was 3 small slices of eggplant and only 2 fingerling potatoes cut in half should be way more potatoes as that was the most delicious thing in the menu. The tiramisu for dessert was flavourful but watery.

We arrived last night, our party of 14 was served by a young gentleman named Jerry. His family-style food recommendation was a great hit among our guests. Fabio s wine recommendation, the atmosphere, and the service made our night unforgettable!

Great dining experience. Staff are friendly and food is fantastic. Food

The carbonara is really one of the best in Toronto area.

Amazing from start to finish. The food, the service, and the ambiance were 10/10. Big thank you to our server, Jerry. The experience rivaled, if not topped, their Toronto location. Highly recommended.

Always such a wonderful time with personal amazing service and food quality. Special thank you to Fabio for always providing extra attention.

I went here a few weeks ago for my birthday. A little disappointment regarding the food as this restaurant was very hyped up. The food tasted bland, with little to no seasoning. Service was amazing and so was the atmosphere itself however the food was too disappointing to say I would be returning.

Last Saturday we visited the restaurant for our friend s wedding. I have to say that it was the best restaurant experience I had for a long time. The food was amazing, the service was excellent and Fabio (owner) was a great host. I loved every minute spent in the restaurant. I highly recommend Sotto Sotto for an event or just a dinner with your family. We will definitely be back soon:)

Food and service was amazing, went there for a friends wedding and the staff was very friendly.

It s the best. High quality authentic. The steak is perfect. The deserts are heavenly. The fish is charred to perfection. The gnocchi is crazy good. Don t get me started on the burrata the best fresh & real from Italy.

Very mediocre

Quintessential Oakville, as far as luxurious places to eat goes, deep pockets required, but Chef Sam brought Italy with him, and it shows. There is a reason why Drake frequently dines here.

Mario... Thank you for the great experience and again, love that shirt! And to the awesome server from Nepal to the hilarious Jerry, thank you. Made our night perfect. Food

Wish I could rate this higher but I was not able to even dine here. I called to make a reservation was told to call another day as the host was not available (??) Guess Ill book elsewhere. Shame that theyre so short staffed/poorly trained that none of them can even pencil in a reservation

We visited this place on Monday June 17th. We were seated right away with no wait by a cheerful hostess. Food and ambience was good however service was annoying. Yes annoying. Our server brought 3 pieces of bread for 6 people. We asked for another basket and she said kitchen has run out so during dinner hour you run out of bread. We ordered a bottle of wine and I told her that I would have my glass with dinner. Literally, every 10 minutes she came over to ask if I wanted my glass. I kept telling her with my meal. Then she came back poured out the wine to the other guests at my table. Just shook my head. We paid our bill and I hear her loudly tell her manager They didnt leave me a tip My husband walked over to her and handed her the folder and said look inside the tip is in cash. I suggest more training of this establishment to their servers.

Dont confuse this with the Toronto restaurant, other than a couple of employees with Italian accents this place shares in name only. This is our third time at this location after frequenting the Toronto restaurant for many years and things have gotten progressively mediocre. This is an overpriced replica restaurant in a neighborhood that likely cant tell the difference. Fish overcooked, vegetables mushy, Burrata special that looks like it was thrown onto a plate by a drunk teenager. We were there to celebrate a birthday and they were told as much, so when my daughter and I decided to spilt a desert they threw a candle in it and put it in front of my wife...was likely on the bill but I neglected to check. $650 with tip for 4 people who experienced a premium Olive Garden experience. Third strike is the charm, no more chances...time to move on.

Amazing food and service! Fabio is so hospitable:)

Sam the best chef Great service!! Food

Very underwhelming. The server was great however the food was extremely disappointing given the reputation of the restaurant. Ordered the special Buratta and it came with one basil leaf and a few tomatoes. Absolutely nothing special to make it justify the price.

I travel on business and have for the past thirty years. Fortunately I have been granted the opportunity to dine in more restaurants than I care to recall. My overall experience over the years has been generally very good, Tonight I visited with my wife a restaurant in Oakville.named Sotto Sotto. The experience in relation to food quality and temperature of hot food would rank in the bottom five percent of all restaurants I have visited over the .years. The service was satisfactory at best but the timeline between appetizers and main course was over an hour. The main course for both of us came to the table cold and inaccurate as to what we ordered, I spent $250 on drinks and appetizers, told them I would not be paying for the cold meal and that we would be leaving. Instead of acknowledging my concerns they charged me the $250 and said have a good night. The actual restaurant manager was too cowardly to come to our table and apologize for our unfortunate experience. This restaurant will probably not be open for business beyond this Fall as restaurants that are managed this poorly cannot survive in a competitive environment. They may respond to this denying aspects of my assessment which would disappoint me further to not acknowledge their shortcomings.

Went here for a late lunch on Saturday April 25th, had a reservation at 5 pm. Food was mediocre (I got pasta, partner got gnocchi), definitely not worth the price. The restaurant building is nice, quiet and clean, a nice place to have a meal where you can enjoy conversation with your party. Leaving this review to call out the terrible service by our waiter who I didnt get the name of. Throughout the duration of our meal, she didnt come ask how the food was, if we needed water, if we needed any condiments or any other basic service questions you get at a restaurant. She did however ask the two other tables that were next to us if they needed water, chili oil and how their food was and other questions, so we were being singled out for some reason. Made us wonder if it was something we said, the way we were dressed - I was wearing jeans and a dress shirt - or something else. Another gentlemen overheard me saying to my partner that I didnt like the food and came over to ask questions and see if I needed anything. Hoping the entirety of the tip I left went to him for his 15 minutes of help. Terrible service, would not recommend going here.

Excellent food and service. Highly recommended!

We had a wonderful evening at Sotto Sotto tonight, service was good food was excellent, I love the risotto, so yummy.. special shout out to Fabio and Kate for your fabulous service, for sure will come again

Had a delightful dinner last night at the Oakville location. Glen s service was impeccable. The restaurant was accommodating in that we stayed longer than expected. Dishes were beautifully presented and cooked exactly as requested.

Dynamite place. We ve been dozens of times. Best Italian food in the city bar none. Servers are outstanding. Kitchen staff is next level. The current Google rating of 3.7 is criminal.

Simple. Food sucked.

I have been here several times and always liked it... but today was different. Firstly, I ordered a coke and it came with a straw. On my first sip from the straw, a toothpick came out of the straw and into my mouth. Im hoping it wasnt a used toothpick? Gross. I ordered a fire roasted red pepper side dish and it never came to the table. We ordered a second bottle of water that never came. We ordered bolognese pasta to go and almost left the restaurant without it because it also never came. My wife ordered a fettuccine dish with white truffle and when she asked the waitress if it had anything else in it she was told no but the dish also contained mushrooms. The waitress also told the table next to us the same thing (that it was only fettuccine and white truffle). The funniest part about the whole ordeal was that there was a note in the menu about not doing substitutions because they want to maintain consistency in the food? This experience ultimately cost me over $300.

My 3 friends and I chose Sotto Sotto as a place to celebrate one of our milestone birthdays this evening and to say we were disappointed with the whole experience is an understatement. The food was expensive and nothing special and the service was abhorrent. Food: we ordered a pizza to share, the carbonara, the fettuccini truffle special, the calamari and the chicken scallopini. The pizza was decent, everything else was just okay but the carbonara was terrible. I enjoy my pasta al dente and this was borderline uncooked spaghetti with a little crunch in the centre. The overall taste of this dish was off putting too as we had tried this at the Toronto location and it was far superior than its Oakville counterpart. We were also shocked that the fettucini truffle special turned out to be $60+ considering the pasta was nothing special. $60 for a small plate of pasta that wasnt even mind-blowing? Absolutely absurd. We were shocked at the price but we should have asked for the price before ordering, lesson learned for next time. Overall, the food was not even close to being as good as it should be for the price. Highly overpriced and undeveloped flavours. Service: Now the food was meh, but the service was absolutely terrible. Our waitress seemed off from the get-go, seeming a little displeased with us asking for extra chili oil for the bread but we chalked it up to maybe it being a busy night and it was no big deal initially. However, once I politely mentioned that the carbonara was uncooked, she immediately got defensive, took the plate with the leftover spaghetti in a huff and told us she had to speak with the manager. She comes back and says to us the chef and the manager have both tested the spaghetti and it was cooked perfectly al dente. She then argued with us whether or not we were incorrect for suggesting that it was uncooked. The condescending tone she had took us all back and we were shocked. I have never ever had any waitress talk to me the way she talked to us. It was extremely rude and basically telling us that we were in the wrong because the pasta was perfect. She also INSISTED that she asked us how the food was and that we said it was good, which was inaccurate. She asked us how the pizza was as it was our appetizer but never came back to ask about our pastas/mains. Regardless of this, it all seemed so bizarre that she would even argue with us over all of this and this interaction made us feel incredibly awkward. I asked to speak with a manager and after a length amount of time, the manager came to our table and initially started defending her. Only after my friend said it was her birthday and that we were having a stressful time did he start to apologize and want to make it up to us, which he did by providing dessert and coffee. Although appreciated, we did not really feel heard regarding the whole situation. I do have to mention that the waiter who served us the dessert and coffees was great but it wasnt enough to make up for this terrible experience. Ive honestly never had such an experience at a nice restaurant like this. I dont think we were being unreasonable letting them know about uncooked pasta politely but were met with attitude that was unwarranted. We will definitely not be coming back to this location. I really hope they are able to take these situations into account and work to make it a better experience for their customers.

My super sweet friends took me out for my birthday and ultimately let me decide on the restaurant. They would have never picked Sotto Sotto on their own, which I why I feel horrible that I picked this place to celebrate my birthday. I have dined at Sotto Sotto Yorkille plenty of times and have excellent dishes complimented by even better service - as it should be when you spend your hard earned money, make the effort to leave your home to enjoy a night out, and choose that specific establishment to spend your time. My experience here at Sotto Sotto Oakville was completely unsettling. Our server, whos name I failed to get, was pleasant at first, but as the night went on she seemed more and more irritated by us asking for items that we should not have to continuously ask for like salt and oil. Her response was I can only bring it if you ask, I am not allowed to bring it otherwise. How strange - I have never heard this. She also mentioned the special, which now after reading these reviews, seems to be the special everyday (fettuccine/white truffle), which was a $60 pasta dish, which was subpar in flavour. We ordered a spaghetti carbonara, which was just not good plain and simple. I have eaten many carbonara dishes, even in Italy and this was just insultingly not good. It was also undercooked, not al dente. There is nothing fun about eating pasta when you can crunch into the hard parts. So as any normal paying customer would do, we brought it to the attention of the server who was so rude and took our concern very personally, took the plate of pasta and came back and said the chef and the manager checked it and it is a perfect al dente. At this point, I felt so dismissed as a customer and asked for the manager to come out so I could explain to him how unacceptable this whole experience was. At first, he was also super defensive, but when I told him it was my birthday he did try to rectify the situation by complimenting us some dessert and coffee, which was very much appreciated. However, I will never dine with Sotto Sotto again. I am completely turned off of the brand and cleary the experiences I had in the past were just a thing of the past. When it comes to dining out I am very big on where I spend my money or where I am taking my friends to have a good time. I think restaurant owners tend to forget that coming out and dining out is a big deal for people especially during times like this. I am also big on customer service - if you cannot staff people with good communication skills you shouldnt be in business. Not only did that server and partially the experience with the manager ruin my evening, I felt and still feel terrible my friends paid the bill. I honestly would have been more satisfied and happy having a Big Mac from McDonalds - at least I know what I am getting. Absolutely disappointing and on top of that I still dont feel like they really understood what the issue was. Seems like a lazy attempt to charge $30+ for plates of pasta that we all know should be no more than $10. Not into businesses robbing people for shitty dishes. Thanks, but no thanks!

OMG wow, what a great date night. The food, service and ambiance was exceptional. We will definitely be back. Thank you to all the staff that made our date night exceptional.

Great staff and amazing food.

Incredibly delicious!

We had a great time, Carlos our waiter was awesome! Definitely will be back!

Amazing experience- Fine dine Italian Restaurant. Food was amazing and the service was on top of the world. We tried Chicken Scaloppini, smoked Salmon Pasta and spaghetti and everything was tailored made fresh and service was quick as well. We had a reservation and had to wait for 15-20mins due to peak hours. It was our first time here and we were to celebrate a birthday of a friend and To our surprise, Restaurant Manager Phablo(I think this is his name - Sorry if I miss spelled it) decided that he won t charge us anything for the meal and drinks. All to make the experience memorable for us. This was fantastic and one of a kind service. We are definitely gonna visit again soon with more friends. It s hard to find people like him nowadays who value the customers so much. Great gesture. Thank you so much Sotto Sotto. You are amazing.

Service is hot garbage. Slow, food was good. Portion sizes were for toddlers.

I have been here 3 times in the last 5 months. The first two times were very good. In fact I liked it more than the downtown location. We had two of the featured specials. The burata was bland! I swear they forgot to put any dressing on it. Second we also tried the osso bucco. What they brought looked like shredded beef over pasta. Nothing wrong with the beef or the pasta but it certainly was not osso bucco. Sorry but from where we come from in Italy osso bucco is presented with the bone. Had they explained what they were bringing we might have ordered it but at least I would known what they were bringing.

Very nice. I just wanted a quick bite on their busiest time and they accommodated me just the same. Like mommas home cooked pasta

The atmosphere is beautiful, but unfortunately I did not get to eat. I booked a reservation over the phone for Valentines Day in January, in advance to ensure I had a spot for what is usually a fully booked evening. At the time of booking, the website had no mention of a fixed menu for that evening and presented only their normal menu. The gentleman on the phone also did not mention a fixed menu despite telling him I was reserving for Valentines Day. I received two calls in the subsequent weeks to confirm I was still maintaining my reservation, and yet no mention of a fixed menu. Come that evening, we take our seats and were informed that only a fixed menu is available for $120 a person. I informed the waiter that I booked well before they introduced the fixed menu for Valentines Day and we asked the whether they could accommodate any other dish. However, they were unwilling to make any other accommodations. Needless to say, we were unable to find any other spots across Oakville for the evening. To the restaurant - I dont think its fair to swap out the menu on reserving guests without notifying them. Had you informed me, I would have been more than happy to free up my reservation for others. Unfortunately I will not be returning.

What a beautiful gem of a restaurant. Five stars all the way and I didn t have to go downtown.

I liked it wasnt overally priced 65 (2 mains) before tip, I felt a bit rushed to order and get out. the servers meal recommendation was very good. one pasta not as much but overall decent experience.

Fabio in charge! Wonderful dining experience each and every time. Can t decide which location is best!!

I held a birthday event for my husband yesterday and the Manager Mr Fabio helped arrange a private room and a menu with various choices. I was extremely happy on the day of the event with attention to detail of the table set up and looked elegant with personalized menus acknowledging the birthday guest etc. food was very good and service and atmosphere was amazing. I will return due to a great collaboration from the Manager in setting this up and above all ensuring that my high expectations were not only met but exceeded. Fabio and team went beyond what I wanted . So a big thank you for making my husband a important birthday memorable and our guests very happy with this experience.

The experience was ok, but not at the level expected for a fine dining restaurant. Was there for NYE dinner and the menu was limited and they were out of the ossobuco. I tried the lobster gnocchi, the oxtail ravioli, the risotto and a braised short rib. The braised short rib was good and the gnocchi was alright, but the risotto and ravioli were sub par (A little too al dente for my liking). I found service was good, but not exceptional (forgot to bring out plates for apps). There are typically fine touches youd expect at a restaurant like this that were missing: offering to taste the wine you chose before serving, including butter or olive oil/balsamic vinegar to go with table bread, offer free water as an option vs assuming I want $8.5 bottle of still water, had to wait at door for 15 min despite having a reservation, was told we need to order antipasto since it would likely take 1 hr for food to come out. Maybe my expectations were too high, but others in my party felt the same way. Couldve just been busy for new years. The management was nice and it does have a good atmosphere, just expected more at this price point.

It took calling this place over 25 times just to get ahold of someone. When we finally did, the hostess told us to call after 4 to speak to a manager to book a table for 11 people. Needless to say, no one picked up the phone when we tried calling back, OpenTable wouldn t book a table that large, we didn t end up getting a table reserved until a week later for Dec 29 at 530pm. The day comes, our reservation went from 11 people to 6 due to holiday illnesses etc. we sit down and we have a choice of still or sparking water, we chose still, assuming it was regular tap water, nope- $17 +8.50 for mineral and natural water. We ordered 2 pizzas to start, a charcuterie and some grilled seafood as apps. All were good. Server insisted on taking our entire orders (drinks, apps and mains) all at the same time. Drinks arrived at the 10 min mark, apps arrived at the 30 min mark and mains arrived at the 55 min mark. Of the mains, 5 were good portions of pasta and 1 market fish. We were given 3 options for market fish, branzino, salmon and something we couldn t hear the waiter say. Salmon was chosen. I wish I took a picture of this laughable portion of salmon. Imagine the size of one large fish stick- that was exact portion we got for the salmon, it was accompanied with 3 pieces of broccoli and 3 tiny slices of potato, no more, no less. Because the fish was market price, you don t know how much your paying until the bill arrives- $36.95 is how much we payed for a sliver of salmon. It was however, delicious. Finally our main complaint- dessert. The 6 of us ordered 3 crème brule, 1 affogato and 1 tirimisu and 1 espresso. These crooks charged us 6 crème brule, 2 tirimisu, 2 affogato and 2 espressos. They overcharged us by $74.25!!!!!! I m never letting my partner come back here and he is cancelling his work holiday party.

Food was average , service was below average . They had ran out of a ton of things on the menu (meatballs for example, they couldn t locate their white rum), not even sure how that happens. Many of the items we asked for from the menu were not available and the server didn t seem to really care or apologize. Won t be going back .

The most delicious food. Authentic cuisine. Lovely atmosphere. I think they make the most delicious gnocchi in Toronto and Oakville area. I m convinced of that! And if you order pick up and you arrive late, they will make them fresh to make sure you get them fresh and the best quality. Also, the bartender will make whatever specifications cocktail you d like. This place is relaxed and amazing! Highly recommend it.

Very good food. Service was great. However I called to make a reservation during off hours and there is no voicemail to do so. I emailed the restaurant and received nothing back. The day we wanted to dine was the first day they were open so I called first thing. Luckily we could get a table for that night even tho I had tried to book it 4 days earlier.

Hugely disappointed with our dinner at Sotto Sotto. The service was poor and the food was average. Not what you would expect from a restaurant of this level in Oakville.

Beautiful and delicious food

We had lunch there and really like the restaurant. We ordered the minestrone soup, the portion was just right. The grilled octopus was perfect melts in the mouth. The grilled calamari was also done in perfection, one of the best I ve tasted. The tiramisu was truly wonderful. I already made a reservation to go for dinner with my friends later in the month.

The food was exquisite but the service was not the best.. the waiter was rude and dry and I didn t feel welcome at all even tho he was so nice to the table around us and he offered them a basket of bread and extra cheese for there pasta and he didn t even acknowledge our presence there

Great tasty food and the service is extremely pleasant. I definitely feel like Im in Italy in this restaurant.

Surprisingly the food was not amazing. Our pastas were a bit bland and lacked a lot of flavor. Service was okay.

Amazing food. Just like nonna makes it

Had a great experience at Sotto Sotto. Our waiter Glenn was so knowledgeable and with his great service just made our dinner all that better. Will definitely go back . The food here is outstanding! Thank you

We were all very excited to try the food here! When you first come in, you expect the restaurant to be a lot larger but it s fairly small as all the tables are cramped together. The food is fantastic! Had the arugula salad, calamari, different pastas and lamb chops. They ran out of lamb chops for one order so they substituted with sausage, which was fine. The reason for the low score Is the service. Oh dear, our server Natalia was super rude and obnoxious. She had no patience and did not want any one to ask her questions. The other staff there was also very rude. No smiles. Maybe everyone was having a bad day? But I won t be returning simply because of the service.

A small and intimate restaurant... Servers are kind and professional. Food is simple and authentic in my opinion. We love it here!

We had an amazingly good time, Natalia was helpful , fun and professional at the same time ! Food was great !We will be back :)

One of the fines places in Oakville to eat! Out Hostess Natalia helped us for food as well as dessert recommendation! A must go , if you want to enjoy the finest meal.

A wonderful lunch celebration for our daughters confirmation-The food and service was exceptional. Natalia was a delight and made sure we were happy and enjoying our meal! Thank you Fabio, Marisa, and all of the wait staff and chefs who brought the beauty and flavors of Italian cuisine to create a memorable experience!

Terrible, if I can give it zero I would! The only thing they have going for them is the atmosphere of the place. First of all, I ve been so excited to try it and we decided to go valentines since it s a special occasion but they literally ruined the night for us. The service was absolutely horrible, they even forgot about our table, we sat at 8:30 and got our food at 11:20!!!! It was absurd everyone around us that came after us got their food way before us and even left before us. I got the salmon since I m pescatarian and it was literally raw and disgusting. They didn t even do anything about it they just said they can recook it and I said no since I got disgusted but they didn t even give us any compensation. As a 5 star restaurant they should be ashamed of this service and food especially for the value we payed $200 per person I was expecting way more than this. This was my first time at Sutto Sutto and will be my last will tell all my friends about this horrible experience.

I can never seem to get a reservation, I ve called throughout the weeks at various times during the day and I always get some sort of explanation for having no openings but then get asked how many and when I say for 2 immediately I get a no. I then went on to explain my frustration and mentioned how it seemed they always want parties bigger than 2, the gentlemen went on babbling about something and I hung up. But here s the best part a friend of my son knows the waiter possibly the owner and when he calls he asks to speak to that person and always gets a table for 2. I guess it s who you know needless to say I will never go to this place ever !!!!!!

Run up a $400 bill to get told no to 2 drinks at end of meal. Good one buddy

Everything we ordered tasted amazing service was amazing. I would go back there again also I would Recommend this restaurant to anybody.

The food was amazing and Flavio was a good host.

Overall it wasnt a bad experience, we have been to other high-end italian restraunts in Oakville, such as Cucci, and we had a better experience there. With how much you are paying we would expect to have top of the line service, but overall it was average. My boyfriend found his lamb to be under-seasoned, and it seemed like our server paid more attention to other guests that he personally knew. I had to ask for water when it was empty - with how much your paying it should be done automatically. On top of that, the water i got back was warm .... Probably will not return - there are better restraunts with better service in Oakville

One star because we received food. The manager served us and lurked around our table in a way that made everyone feel uncomfortable. He was exceptionally rude until one of our friends who is a younger woman arrived, he gave her grace and that was it. It was a very unwelcoming experience and I cant recommend staying away from here more. Aside from the worst service possible, the food was not good. The pasta i had delivered from uber eats was better than the fresh pasta I ordered here. Highly recommend spending your money elsewhere if you want a fun night out with good food.

A very nice place to have dinner

Been here several times. Food has always been fantastic. The fresh pasta and fish are always really good. Tiramisu is home made and it tastes it.

Great coffee!

Outstanding location for our family baptism. Delicious food with impeccable service. 6 children enjoyed tailored meals as well as 25 adults with 4 course sumptuous menu. Everyone raved about the cuisine. Parking: Accessible sparking In Oakville that s a must.

Great spot for authentic Italian. Had the carpaccio and veal piccata, house soup and sea bass....all on point. This is top shelf Italian not to miss.

Magnificent

Love the seafood great location and atmosphere!

Walk in & they all looked at us as if we were colored people & yes we are & then we encountered the Most pretentious waiter I have ever encountered. They started us out with warm tap water (which only half the table got it) & warm beers. The food was at the best one star (I m being nice here. Should be zero star) Food was cold the pretentious waiter never checked on us. As a matter of fact no one did on top of that on the menu it say party of 8 or more 20% grats will be add on. What god given right do have to charge us 20% on horrible food & service. Disgusting place. Please save your self money & go somewhere else

Great food and atmosphere and the service is excellent. Fabio was very accommodating and made us feel like family.

Services was great, especially Page the attendant she was great and welcoming. Parking: A parking lot available but in a small area.

My seafood linguine came out and as the waiter was giving Parmesan to another guest at the table I requested some for my linguine. The waiter proceeded to tell me he was not allowed to give me Parmesan because of the seafood. At that point I wondered who was paying for the meal, me or the waiter. I will never return to this restaurant and I advise others to follow. Mediocre experience at best.

Had a business dinner here with 5 people and could not have been more disappointed with the overall experience. Slow, inattentive waiter, who clearly had a few tables drawing the majority of their attention while others, like us waited for too long for basic service. The various dishes were underwhelming based on the reputation of the Toronto restaurant. We had a few appetizers to share, of which the antipasto Gordiona was the best part of the meal. My veal was tough and inedible, I can t say for sure if it was the cut or the execution, but other guests who went with the strip loin had similar sentiments, so it could be a supplier issue. I see so many reviews about this location and the good food (consistent complaints about service), I m sorry to say that there are far better options in this price range within Oakville.

Amazing food- great staff! We always go for family events.

One of the best Italian in Toronto

Food was excellent, service not so much. McDonalds treats you better. You want good food and service, go to Pasquales Trattoria. Service has alot to do with the rating.

I had the fettuccine in a lamb ragu sauce. Food tasted excellent but my dish didnt have enough fettuccine. Service and atmosphere was great

To fancy for a hot summer day. Plenty of other very good options around the corner.

A wonderful restaurant. Atmosphere is so aesthetically beautiful. Vegetarian options: Pastas, pizza etc Parking: There is a parking lot near by.. free after 6pm.

The food is outstanding! We didnt have the best service unfortunately. Appetizers came out in 5-10 minutes, perfect. Then we waited almost 45 minutes before I had asked our server where our pastas were. She had told us, without telling us, the kitchen couldnt find our ticket for table 32. Waited another 10-15 minutes, so over 1 hr for 2 bowls of pasta, without any update from our server. So I didnt appreciate that. But it was the best carbonara I ever had. Just shouldnt have taken 1hr!

Good food, good service & really pretty atmosphere!

Second time at this location and ordered Amalfi Risotto(sharing dish) again. It never disappoints! Quiet and mellow atmosphere. Nice place for a celebratory occasion or even a casual dinner with family and friends.

This restaurant is loosing is prestige. When there for a business lunch with someone visiting from Italy and try to impress him. The food was so /so the service was disappointing. Need to improve to keep its reputation.

Dessert and apps were great. Main could be better

Great lunch thank you mauritzio.

Best Italian restaurant in Oakville.

Was always intrigued by this restaurant and finally got to visit and was so disappointed. I was trying to get my waiters attention because he was literally MIA most the time and he came and told me not to raise my hand to get his attention because I m not in school took me by surprise. We ordered 45 mins after we got there and almost an hour later, he came by to tell us that they lost our bill. We were already in a rush because we had other plans after so we contemplated just leaving but he promised us that the food would be out in 15 mins. He did bring complimentary bread to make up for this. Anyway the food came out and we all wished we had just left cuz everything was terrible. You can tell they rushed to make it. My chicken had 0 flavour. I asked for salt and pepper just so it would be edible but honestly it was just slimy and tasteless. My friends dish that was supposed to come with bread did not and he told us after the fact that they ran out of bread lol anyway he kept saying this whole thing was his fault but honestly it was just an overall terrible experience. It sucks because it was my friends birthday and she was really looking forward to this dinner.

We ordered our food and everyone that came after us got their food, ate it and was paying and we still didnt get what we ordered. We waited for out waiter to come by to ask how much longer for our food but he shows up over an hour later saying HE LOST OUR BILL!! We wanted to just walk out at that point but the birthday girl was too hungry and everything except fast food would be open by that time so we just waited again for our food. 20 minutes later the food arrives and it was terrible. The chicken and the pizza was not cooked and the other plates were missing stuff. I dont recommend

Food was good. Ordered the octopus which was cooked perfectly and the carpaccio to start. Had the carbonara and cacio e pepe for entrees. I did overall enjoy the food but the service was . To be fair, the entire staff was great but it was just our specific waiter that seemed disinterested. The only time he cared to have any decent conversation was when we were paying for the bill (I assume for the tip).

Good food portion was a little small tirimisu was really good according to my date Parking: There are some spots you can pay to park

Delicious food, and excellent service!

Parking: Parking is at grade level, 2 doors down from the restaurant. It looks like residents parking but is for the restaurant. Food

We had high expectations for my mothers birthday based on the Toronto restaurant. Perhaps we caught them on a bad night, for an experience that would have been comedic but for the premium prices. 1) our server disappeared for long periods at a time (eg drinks after 40 min; eg.after 30 minutes we had to prompt wait staff to remove our dishes). 2) incorrect bottle of wine 3) incorrect salad 4) missing side dishes that appeared after main course long finished. 5) re: atmosphere the blinds mysteriously went up and down at our table throughout the meal. Unfortunately, these are just examples. I suppose we could have taken all of this in stride if the food wowed, which it did not for the most part. The late-arriving asparagus was one of the highlights. I hope this was just a bad night with new wait staff, but we will not be returning to Soto Soto Oakville to find out.

My wife and I really enjoyed - the combination of excellent food and attentive service has made us eager to return.

My friend had spoken highly about this restaurant for long. We went here to celebrate a friends birthday and albeit the waitress was good with her service, the food was disappointing. It took over 1.5hrs for food to come to the table, this was after back and forth with items not available in the kitchen after we had been read the chefs special for the day and orders taken. Everything was disorganized and frustrating. The food didnt taste great. Personally, I wouldnt be going back to this restaurant and wouldnt recommend it to anyone.

Let me just start by saying I go to Italian restaurants all over the GTA.. REGULARLY. And this restaurant was by far the WORST restaurant I have ever been to. Service was below par, food was extremely disappointing.. and cold. We weren t even greeted until like 30-40 mins AFTER we were seated. Save your money. Go to Sugos or Trattoria Timone.

Came here for dinner and it s a cute little place, the food was good but I ve personally had better at surrounding restaurants. Still worth checking out.

Authentic Italian... loved the Squid Steak

I met a friend for a dinner at this location. It was busy however we were seated within 5 mins of arriving. Brittany was our very capable server; she was attentive and would check in frequently to ensure we had what we needed. I had the seafood pasta which was tasty, and was a large enough portion for me. Great food, great service and great value.

Decided to surprise my wife with a date night at Sotto Sotto in Oakville. I made reservations, highly recommend it as the place slowly became very busy. We both were hungry but not in a gluttony fashion, and ordered an appetizer, and main courses. The appetizer consisted of the shrimp and calamari basket. While most would say thats nothing to remember, the basket was perfect. The calamari and shrimp were lightly breaded and their side sauce was flavourful. We had no pictures of the basket since we goggled it down. The main course was the lamb chops and the pasta. The lamb was cooked to perfection, with a side of vegetables and roasted potatoes. The pasta was really really good. Perfectly made, and the right amount of sauce . We opted out of dessert as we decided to walk the food off in old Oakville. Next time we visit , dessert is on the table!

My experience at Sotto Sotto Oakville has always been exceptional. The staff are experienced, professional, kind, and knowledgeable. If you re looking for authentic Italian with an excellent atmosphere, look no further.

Decent experience but needs updating and some tightening on presentation. As we were leaving there was someone counting cash closing up. Perhaps wait until all patrons are out or do it another room not next to the front door.

Consistent, always worth it.

A beautiful restaurant with a wide variety of wine selections and the food is decadent.

Went with my husband just to treat ourselves to a nice dinner. The waiter from the beginning was pushing us to a different wine that the one we choose( didn t ask him for any advice). He never came back to add the wine to our glasses, same with water. He was very inattentive. Looked like he cannot handle the job, even though only half the restaurant was full. The food was very good but the service ruined our experience. Definitely, not a repeat.

Had a reservation for my friends birthday dinner upon arrival the host wasn t friendly l. Asked us if we had a reservation which we did gave him our name which he followed up with a dirty look. He then couldn t find us so he asked for a last name and a phone number all well looking at us with his arms crossed as if we were second class citizens. Finally after the CBSA interrogation they found our reservation which was booked under 2024 with no apology our server took us to our seat. From 6:30-8:15 the place wasn t full so there was no need for all the hassle at the beginning, service from our server was okay but with the sour taste left in our mouths from the host it put a damper on the evening. From such a high end place youd expect better service. All in all food was alright nothing special.

Excellent food and gluten free pasta

Weak food, weak service. Insane prices on cocktails. Better Italian experiences elsewhere

Needless to say it is quite expensive, but its very delicious. Theres a unique taste to some of the food here, in a good way; maybe its a combination of spices. I recommend the pasta dishes.

I went there to celebrate my birthday with a friend and since I ve been there before when it just opened, I was really let down. My pasta was far too salty. The Caesar salad, I probably could ve done better at home myself with only one strip of thin bacon. Piano piano Has an amazing Caesar salad with nice thick cut bacon which is much better. My profiteroles all tasted like a dust balls as if they have been sitting on a shelf for months. The waitress is very sweet though. Overall we where very disappointed

Great food, great service, great impressions! Thank you Fabio for being so hospitable and warm, we will definitely come back

Do NOT waste your money here! Food is extremely mediocre. Service was trying to be high end but completely failing at it. They wouldn t let you put parmesan cheese on certain dishes. They didn t carry balsamic because they use a rare olive oil. It was a joke.

I came here for the first time with my husband. We had Carlos as our waiter. He was so incredibly patient and attentive. The service he gave us was spectacular and he was so friendly and kind. We cannot wait to come back sometime.

Overhyped. Very small and crowded location.

This has been a place I have wanted to check out for some time now. Unfortunately it was just ok. The food was nothing spectacular, atmosphere and the service was just ok. The wine selection is excellent though.

We missed Italy so much that we had to come here to get our carbonara fix. We were not disappointed. Well return to work our way through the pastas and the wine list!

Our party of four had dinner last night. Both the food and the service were excellent!! We will definitely be back!

Patio time dinner, but the place was not prepared, the service was lethargic!

Coming to Sotto Sotto I had high expectations, but they were not met. The prices do not reflect what you receive. Overall, the carbonara was good.. but everything else was lack lustre. The service wasn t the greatest either. They do not split bills here, so you need to figure it out yourself.

The inside of this restaurant is absolutely gorgeous. The interior and decor is cozy while being elegant and authentic feeling, especially with the real candles and ambient lighting and soft music in the speakers. This place is meant to honour authentic Roman Italian cuisine and it is very evident in their menu. Unfortunately, this place is not vegetarian friendly, however I did enjoy the complimentary bread basket. I requested a margarita pizza and thought it was very generous for them to meet my request as it is not a menu item. In regards to my food, I felt the pizza to be mediocre and nothing to write home about. That being said, my friends thoroughly enjoyed their striploin which I am glad about. Overall, due to the limited vegetarian options here I would definitely think twice about revisiting but it just might be the lovely interior and my urge to try out their gelato affogato that brings me back. There is street parking on one corner and sheltered ground parking around the order corner which was only $2 after 6pm.

Decided to get dinner from here while meeting with a few friends. The staff was exceptionally friendly and the atmosphere and decor within the restaurant was very nice. Food was great as well. We started off with their fresh baked bread. The server (who was very nice and helpful) brought our a pepperoncini dip (I think) that was absolutely amazing. We then had a shrimp and calamari appetizer (called ANTIPASTO GORDONIA) which was great although portions are rather small. Next time I would probably skip out on the appetizers and get a main only (or two). We got then proceeded to order the steak (called BISTECCA ALLA BRACE) which was delightful and a Margherita pizza (not on the menu, but ordered by request) - which was also good but nothing outstanding. Overall great place for a date night for the atmosphere and vibes, friendly staff, and authentic Italian food. Useful tip: Try to come earlier if you can as it tends to get quite busy in the later hours. Vegetarian options: There are some vegetarian options but not many.

The place has a nice vibe to it, and the food was very mediocre. I found it very salty as did the rest of our table. However, the star of the show was how TERRIBLE the service was. We had a 6:00pm reservation and weren t served our meals until 8:30pm. Our server did not come over at all apologizing for the delays or asking us if he could get us something in the mean time. On top of that had to tip 20% due to our group being over 8 people. Clearly not a well run restaurant and has a lot of work to do if they want happy customers.

Great location, great ambience, great service, food is very mediocre and bland.

I ve been wanting to try this place for a long time. Can never get resos at the Toronto location and was shocked to get a table for 12 on a Saturday night with only two days notice. Food is overpriced and mediocre. I d even say Scaddabush is better. Dined with two toddlers and would not recommend. I ordered milk and they charged me for a latte. At the very least they could have served me a shot of espresso with it. We ordered their meals and asked for them to come out first but took an hour, along with our apps. We were aware that auto gratuity would be added to our bills but our server certainly didn t deserve it.

Service is impeccable! Cant beat it. The recommendations and the banter was great (for someone who doesnt like to small talk). I believe the servers name was Anthony? and it was his first week on the job. He asked what kind of wine I usually go for and brought out a bottle which I was VERY skeptical about because I usually dislike others recommendations but he guaranteed this one and it was a hit. The Sotto Sotto pizza was a bit disappointing. I know the burrata cant be hot but it was VERY cold on top of the warm pizza. Maybe a hot drizzle of olive oil would have heated it up a bit. It was missing something and overall not enjoyable. The Cacio el pepe pasta was okay as well. Nothing out of the ordinary and a bit zesty. Nothing I would ever waste my carbs on again. Im not an Italian foodie so maybe thats why I didnt like most of the dishes. The side bread was extremely hard and cold but I know thats the traditional way usually but just not enjoyable. The tiramisu was actually good (for someone who doesnt enjoy it at all). The Creme Brule was definitely the best Ive had in long time. The lemon sorbet was not for me and just way too sour but I can see how someone else may love it. Overall, I dont really understand the hype with the restaurant but I think its just the brand name that drives people. Its a one and done situation for me, however.

We went today for my husband s birthday, we were 5 people. When the food came, I discovered they made a mistake with my plate by serving me the chicken with lemon sauce instead of the veal with lemon sauce. The person who served us told me: do you want to have a couple of bites until we get you the right order? I said ok. Time passed and everyone around me finished their plates and my plate had not come yet. When I asked again about my plate, they said they need to check work the kitchen and eventually gave it to me to go! When I arrived home, the side potatoes were practically burnt and the veal tasted meh. I really expected first a better service for such a mm expensive restaurant and a bigger portion as everyone wants full by the end of the meal. My friend s pasta with ragout was so salty and that was one of their daily specials. When it was time to pay, we asked for 3 separate bills but the server ended up giving us 1 bill and provided us with a piece of paper and a pen to calculate our shares ! Overall experience was bad work both food and service. Never coming back. Ir was a big disappointment for my husband s special day.

I absolutely loved my visit and will be back again for sure. I will bring my friends here. Our waiter, was amazing, he was very attentive and pleasant. Their food was amazing especially their truffle lasagna, it was a special item and I am so glad I got it. Cannot wait to go back. I also want to try the Toronto location next.

Disappointing dining experience to say the least. Food wasnt the issue - it is slightly above average Italian food considering being in Canada. My concerns were the lack of professionalism, next to no welcoming atmosphere upon arrival, seating and overall treatment and service. Being well experienced in terms of dining out, I have only written one negative review in the past. I felt compelled to write this review based on how the Manager made myself and my entire table feel. I would hate for any other diners to expect more from this restaurant, hence my review. From the beginning, the server did not advise the high cost of water (4 bottles 100 dollars) Ive attended 5 star restaurants, I understand water isnt free but this seemed ridiculous. There is no menu to outline this, nor was there a cocktail menu with pricing attached, and not to mention the server explicitly said gratuity was not included in the bill. It seemed while paying for the bill the server was just entering in values into the machine. When asked for an itemized bill, we had overpaid significantly and the server was in fact adding gratuity. My intuition tells me he was looking to overpay himself with tips. Being a group of women we felt that the restaurant didnt care to tend to us in a serious fashion. Our server was also inappropriate, stating he couldnt help but stare when taking orders and that retaining orders was difficult because he was too distracted. There are more mature and appropriate ways to pay compliments to young women. Being called liars, and told to leave when we calmly trying to seek the attention of the manager was extremely disheartening and offensive. The Manager was agitated, aggressive and raised his voice when speaking with our table. Weve never been treated disrespectfully before, this was very unpleasant and dampened the evening (this was also my birthday dinner). I honestly believe that if a man was at our table, there would be no way the Manager would have presented himself in this way. Not to mention, the two groups of middled aged diners who were sitting behind us staring, making inappropriate comments and laughing - I hope that if they had daughters, they wouldnt want them to be treated this way so I hope they understand their impact in lack of culture and manners. I would have imagined, in a more cultured setting (ironic since they pride themselves on being authentically Italian) they would have urged the other guests in the restaurant to mind their business and be respectful. Sotto Sotto can take notes from management styles from restaurants like Allegro Ristorante if you dont want to drive downtown. This is also by far a better restaurant in terms of food, services and an overall dining experience. (youd likely be paying 500 dollars min for two to eat at this restaurant but worth it from experience). Im not looking for anything from Sotto Sotto, nor would i expect from my experience they would care to redeem themselves. Im just looking to save someone the time from going to this place.

Was very excited to finally try Sotto Sotto and was left extremely disappointed. Our reservation at 7:30pm took 15 minutes for them to find our table, food was mediocre at best, our server was barely present, and overall was just a lacklustre experience. Would much rather spend $300 for 4 people somewhere else.

We had a reservation for 930 and literally showed up 10 mins late tried calling no avail and they wouldn t seat us very rude and I wouldn t come back to this restaurant ever

Went for a corporate Xmas lunch, when I just ordered starters and told waitress I wasn t ready to order mains yet, I was abruptly told they were busy and had a lot of people coming in that afternoon ..I m sorry, you don t go to that type of restaurant and pay the prices you do to be rushed. I expect that at The Olive Garden, not Sotto Sotto

I went to Sotto Sotto on Saturday, Aug 27, 2022. I was so excited to go here and celebrate my cousins Birthday. When we arrived, we were seated quickly. However 45 mins - 1 hour, no one came to our table to give us water. We were assisted by one of the busers, Joaquin, as he was setting a table nearby and we asked if we can have some water as no one came to serve us since we were seated. Joaquin apologized and said our server was busy, this was at 5:30pm and there was not a lot of people at the restaurant during this hour. A customer came after us and was seated, and served so quickly. He had already received his water and drink order. Once we got our water, we were ready to order some appetizer and drinks. Joaquin assisted us with our order and said he will find our server. Our night only turned around thanks to Joaquin, if it wasnt for him, we wouldve left. Joaquin, assisted us so well, making recommendations from the menu and making sure we were well taken care of. Two of the ladies in my group spoke to Tiziano to complain, and he treated them like dust, he walked away from them while they were still speaking and he didnt apologize at all, just looked at the ground. Thats when we all realized we were not served right away because of the colour of our skin and that we didnt look like the other patrons at the restaurant. It was absolutely disgusting and such an uncomfortable experience. This is why Im giving 1 star which should be zero but Google Review doesnt allow you to. However if I had to give stars for just Joaquins service it would be 5 stars. We later found out that this was Joaquins last shift all because we split the bill 4 ways. How can you do that to someone who went above and beyond and assisted our table when he wasnt even our server?!?! Joaquin deserves a promotion!!! The two people who should not be on the schedule is Tiziano and the bald head server who never served us but only the people around us! We spoke to Mario, to share what happened. He provided us with names of the owners and that he will be filing a report and will make sure Joaquin still has a job, he apologized and was very genuine. Sotto Sottos name should be Notto Notto! We wont be coming back to this location ever again!

Came here on the weekend to celebrate my sisters Birthday. Our reservations were made for 5:30pm so the place was not busy at all. There was five of us ladies, we got seated and then never attended to as though we were forgotten. Another gentleman was seated in our section and was catered to right away and we still didnt get served. It was an hour before we even got water and the bustboy (Joaquin) broght it for us cause we asked him to. The service was terrible! I dont think we saw our server for the entire time we were there, if it wasnt for Joaquin assisting our table we would have just left. He alone turned our experience around and should be commended for stepping up and making sure we were taken care of. The rest of the staff is horrible and basically could careless that we were even there, keep in mind we were the only tabe of a different ethnic background. Once dinner was done we asked to speak to the manager to infrom him of our expereince and lack of service and the manager (Tiziano) basically shrugged us off and started to walk away in mid conversation and didnt even apologize for the terrible service we experienced. He pretty much had nothing to say...DISGUSTING!!!) We also spoke to Mario (manager) who was amazing and listened to our concerns and we informed him that Joaquin was the only one in the entire place that delivered when assisitng our table, he should be promoted and hire more people like him. Having said all that, I will never step foot in this place again!!! If I could give no stars I would have and 5 starts to Joaquin.

Our amazing night started with lipstick on a prosecco glass which was noticed after pouring and the waitress then just poured into another glass (this is sparking wine mind you). We then immediately realized the sparkling was room temperature, when we asked about our waitress(a real gem based on the first issue) suggested pouring it all into a cup and putting it in the freezer. mm so the carpaccio is dope. I would say the best I ve had, ever and I know me some carpaccio. Calamari and meatballs were also good. Our mains, well, three came out at one time and I guess forgot the last? The rest was pretty darn good. The reason for the 2 stars? The meal was like 345 before tip. I mean, I could go to toronto or the local olive garden and get better service and similar food. I will never go here again. Oakville should be ashamed.

Food was so bland and the service was extremely slow. Would not go back . Totally not worth the price.

Food is great. Location is beautiful. Service not the greatest.

Very disappointed in the service I experience tonight at this restaurant, so much so I had to write this review. Our server didn t attend to our table for at least 20 minutes after we had been seated. When he came to our table he asked if we were ready to order?? I told him he hadn t even asked if we would like some water or simply introduce himself. We ordered an appetizer, two dinners, with a side, and a bottle of prosecco needless to say we spent good money. Our appetizer wasn t cleared from the table our whole meal and we poured the prosecco ourselves. Other tables were offered pepper and parmigiana with their pasta however our dinner was just dropped off on the table. We had to wave our server down for our bill in the end. Super disappointed with the service overall. It s easy to write a menu in Italian but the food was far from it.

Sotto Sottos Oakville location needs some serious supervision from its big sister in Yorkville! Sloppy service, undercooked pasta, and poorly seasoned food. Such a disappointment. No longer on my list of places to go in Oakville.

We made a reservation for the inside dining room when we arrived they told us there was a private function and that we needed to sit in this awful covered patio that felt like a sauna!! The attitude of the host was like he was doing us a favor, so without any discussion we walked out!! Lots of places to eat so smarten up SOTTO SOTTO

Though we had made a reservation the wait was still rather long. That being said we were taken care of considerably well and given a hefty discount because of the wait. It made me reconsider the rating because Im sure that they would not go as far as discounting if their service was always like that.

The food it not that great for what you are paying, the service is terrible!! The servers are nice People but 3hrs for dinner is a bit much!!

Great atmosphere. We were seated 20 minutes late despite our reservation. Server was nice but food orders took a lot longer than expected.

This was supposed to be a nice birthday dinner, but instead it was the exact reason Im done with dinning out for a while. Since the pandemic it has been almost comedic how bad the service has been at several of the GTAs nicest restaurants and this was no different. Without even being asked about drinks, the server was rushing to get our food order, but we placed our first drinks at the same time. When our apps arrived we still didnt have our drinks, and when I inquired, I was told any minute. To be clear, it was prosecco and not some complicated cocktail, which was for a cheers in celebration of my birthday. After an awkward amount of time and our food getting cold, I inquired again and finally after talking to the maitre d and waiting several more awkward minutes, we finally had our drinks. When they brought our apps, they had no room on the table and waited for us to help clear the table to make room for the food. I also ordered the orecchiette and broccoli as my main, and the piping hot dish had little bites of ice cold broccoli throughout, but at that point I was beyond done and told my partner to quickly finish his meal so we could leave as soon as possible, which we did. Needless to say, Im taking a long break from dinning out because the cost is not worth the horrible service and food.

Service was fine. The food quality was soo terrible. Overpriced for what your getting

Ordered the Sea bass was not what I have had very difficult to eat with all bones . Service took forever and our waiter didnt even ask of we wanted coffee or desert.we ordered drinks that took forever to come to table Waited for him to return to table to pay but he didnt come back so we payed at front. Not worth the money

whoever manages on monday nights needs a hug . he is very very rude on the phone and called my boyfriend and i liars for questioning a cancelled reservation.

Our experience last night was not great. Service was very slow, waiting an hour for a cocktail, my pasta dish did not come with the sauce on the menu, my GF s pasta was not hot and I had to return the glass of wine, Chianti gone bad? I usually enjoy going there, will not be going back.

Met a friend for lunch and a catch up! Caesarean salad on point which we just split (gave us a 2nd plate) She felt like some soup for fall and had the minestrone- I HAD to try gnocchi with rose sauce!! We were NOT disappointed!! Had a 1/2 gallon of white wine perfect recommendations by Glenn our waiter- very attentive and gave great advice! We were there at noon on Saturday so had the place go ourselves for 30 min! Patio is beautiful and has heaters!! So lovely and great atmosphere can t wait to return!

Food most expensive, charge for water too, all charges in Italian names, don t know how much charges for what s item, $60 per persons just pasta, without alcohol, think again before going in second time. Most of food little extra salt, Pizza does not need salt, most food was packed brought home but did not enjoy. Need improvement & watch extra charges. Kid-friendliness: Kid seat good

Sotto Sotto Oakvillle. Food was disappointing. What was more concerning is storing cases of wine in the mens room??? And the manager has quite the ego. Place is pretentious. Never again.

Prices and service are deplorable. A trade off on either would have been acceptable but all around horrible experience. Will not return or recommend.

Ambiance and food was AMAZING service was great. The food was leaving you wanting for more Wheelchair accessibility: Easy access

After hearing how good sotto sotto is, I finally got around to trying it. I am assuming that the reputation stems mainly from their Toronto location because it is definitely not coming from their Oakville location! I am not one to complain, and I feel bad doing so right now but I was taken back by a few things considering the price that they charged. They are charging top price, and giving out very mediocre food and service. If this is what Oakville considers to be 5 stars then Oakville lacks palette in general. Beginning with our appetizers, everything lacked flavour. The tomatoes served with the burrata were not ripe. The table bread tasted like wonder bread. The arugula salad was bland. The calamari fritti was cold. The espresso martini was gross. There was nothing to it. I think it was straight baileys? I don t think the bartender knew how to make a proper drink. Towards the time when our mains came, the food runner was unable to determine seat numbers because he gave us each a meal that wasn t ours. I ordered the cacio pepe as my main. I took one bite and couldn t continue because it tasted as if someone dropped an entire bottle of salt inside of it. The server didn t even question if everything was okay or not. It was actually hard to find her at times??? Anyways, she asked me if I wanted it wrapped to go so I said sure because everyone at my table had finished their meal and I did not have enough time to order another one. Such a mediocre experience for a chunky bill. I will not be returning here. Sotto sotto Oakville has a lot to work on. You would think they opened yesterday with the dining experience I had today. The only reason why I gave it two stars was because the ambiance was somewhat descent. Disappointment!

I came to Sotto Sotto with a group of 9 of my closest friends and we were all extremely impressed, from start to finish. I had the pleasure of booking with the lovely Fabio who was very accommodating and hospitable. I had the Carpaccio followed by the Carbonara (very authentic, no peas thankfully) both were incredible. All of my guests absolutely loved the food and apps. Our server Natalia was very attentive and ensured we always had everything we needed at all times. I was a little reluctant about eating out on the patio in October however it was perfect in terms of temperature and ambiance, we really felt like we were inside the restaurant. A lovely experience that I would give a 6/5 if I could. Bravo!

Was very excited to try this restaurant out for my birthday dinner this year. Had never been and had heard good things, although I think the good things, were from the Toronto location. We had to wait outside as our reservation was 25 mins late. Ive been to many restaurants where Ive been told in advance that the table is booked after and I need to be out by a certain time, but that didnt seem to occur. While the hostess apologized, no one else did. We asked our waiter at the beginning of the night that we wanted to split the bill into 3 separate ones- one for each couple- this did not happen and he tried to split the bill in 3 which was unfair considering that certain people had alcohol and others didnt. In addition, he was MIA for most of the evening. One couple finished an entire bottle of wine before the other couple even received theirs. We had to constantly look for him to place additional food orders, drink orders and even water (which I wasnt expecting to pay for either). Once the food arrived, no one once followed up to see how everything was going, etc. Overall, we just felt ignored and it really put a damper on what shouldve been a fun night. Regardless of a celebration or not, the service really needed to improve.

Went for a birthday dinner and will never go back I order The calamari and shrimp as appetizer not knowing it only comes with one of each the calamari I had no flavour tasted like char marks and shrimp wasn t even cleaned very disappointing knowing that. for my man I ordered the Cornish hand and it was very salty and the sauce that it came with was burnt was extra bread and butter butter was hard from the fridge my cup had a chip in it and the waitress was very sarcastic there special isn t on the menu So when asked to repeat was on the specials menu she was being very sarcastic and had an attitude

What a great evening on Monday!! Our waiter Glen was professional, knowledgeable and provided excellent service. Food was delicious. Love the ambiance of your restaurant. Will be back soon

These people at this restaurant are the rudest individuals I ve ever meet. I m calling to make a reso and they gave me the run around and then when I called back to confirm they yelled at me. I m trying to give them business and they don t care about their customers. Downtown Toronto Sotto Sotto is great but Oakville location is horrific.

Beautiful place with great food. Takes me back to my years in the Med.

Third visit. Will be the last.

Kid-friendliness: Thats about it ... disappointing otherwise

Its a decent upscale Italian restaurant. The dress code here is formal. Service was great and friendly. The atmosphere was amazing, mostly due to the architecture of the Randall Residence, but also the pictures hung up on the wall were tasteful. I entered in a group of 3 others. I had the carbonara, it was great, I think it was authentic, great portion size, the same goes for the Cacio e pepe. The Regina di Cuori was great too. However, the antipasto cordonia had an offensively small portion size. Be careful, they charge you for the water and its not cheap either. The price for the water is ridiculous regardless of where it comes from or its quality, especially in Canada where good quality water is dirt cheap. For desert I had the tiramisu. It was made the authentic Italian way. It was great. Dont order if you have any allergies to raw egg though. Overall, this place has a lot of potential to be an amazing restaurant, but there are some small bits holding it back.

We were hesitant due to the reviews but decided to give it a try anyways. We came to celebrate our 3rd anniversary. The atmosphere was okay, I felt as if they added one too many tables in the space. It felt overly crowded and not a lot of room to walk. We got the truffle carpaccio and it was amazing, I would come back for this. We also go the Lamb and the Rigatoni, they were good as well. The only thing I would complain about for service was when we declined dessert, she automatically brought the bill over. For me, it felt like she was trying to rush us out. Yes there was a 2 hour seating limit from what I was told, however we were only at 1.5 hours. What if I wanted to get another drink? Not a big deal, but as someone who has been in hospitality I would have asked if they wanted the bill before dropping. I had a full Espresso martini still when it was brought over.