1289 Marlborough Ct, Oakville, ON L6H 2S3, Canada
Home of longest shawarma in the world. We are on a mission to modernize the humble shawarma by being innovative with the flavours we use and to expand these unique flavours nationwide for all Canadians to experience! MOST POPULAR SHAWARMA CHAIN IN CANADA EVERY COMMUNITY DESERVES LEGENDARY SHAWARMA!
So far the best fusion shawarma spot I have come across. You cannot go wrong with the bacon halloumi saj, loved it! I have to say again not everyone can pull off fusion well but this was impressive. Great to see them prepare their own saj from scratch makes it fresh and even better. It is rare to enjoy quality halal bacon here but pleased to say this was worth it. Biryani has room for improvement, quite a lot of elements, missed the essence not sure if it was biryani. But I will always keep going back for their great shawarma that make me happy :)
Very expensive more than osmows now happy they’re expanding but more like a luxury once a szn. Outrageous $29 for 2 wraps no drink no combo no sides like cmon now that’s robbery ur not a restaurant it’s very greedy the amount their charging you to pay this is the bacon ceaser
Updated: 4 stars for food, 4 stars for service: Sukh was kind enough to reach out and remake the order. It was perfect this time and the team was nice enough to throw in curros for us and apologized for the previous mistake. Thanks, Sukh and Oakville Shelby team, appreciate the better service! Original review: 4 stars for food (based on previous experiences), 1 star for service: I ordered a shawarma bowl and specifically asked for no hummus and extra garlic, but they added hummus and didn’t give the extra garlic I requested - if i did not check the bag in store, I would have missed this. This happened last time as well. The hummus completely ruined the bowl for me, as it was bitter and covered all the fries I couldn’t even eat around it. Plus, the bowl was only half full and i only tasted the hummus once i got home and ate the food – it felt like they skimped on the portion size. I tried calling the Oakville location to ask about it, but they don’t pick up, and the call automatically disconnects. So, I’m either stuck with the wrong order or have to drive 20 minutes back to the restaurant. I’m really disappointed, especially as a regular customer. This experience was frustrating and terrible customer service. Edit 1 : to Owner - with all due to respect - i know what Hummus tastes like and what tahini tastes like and unfortunately I got hummus even though i asked to remove it!
Shelby's was recommended to me by a coworker after learning how much I love shawarma. Sadly, I was disappointed. My traditional chicken shawarma wrap (wrab), was skimpy with hardly anything inside (photos attached). I said yes to everything. I like my wraps loaded and spicy. I did not taste any pomegranate molasses. I ordered with the "Spicy garlic sauce" which had zero spice. Loads of garlic flavour, so that was good. Either they seriously messed up my order, or they need to stop calling their sauce spicy. On a scale of 1 to 10 the spice level was 0 (zero). The saj wrap itself was very good and so was the quality and flavour of the chicken. I might give them a second chance someday, and watch closely as they make my wrap next time. Haven't decided yet. There are several restaurants serving much better shawarma wraps than here. It's too bad. I was really looking forward to this.
I ordered a Rice & Salad base, but they gave me a full order of fries instead! I didn’t want fries, I wanted rice! This is unacceptable! I tried calling, The phone kept disconnecting automatically, and I couldn’t get through,and there was no way to resolve the issue. I have to drove another 30 mins back and forth to get my dinner! On top of that, the wrap from my other order had a piece of plastic in it! I’m so disappointed. Are all these good reviews fake? This was such a bad experience.
Shelby's in Trafalgar Rd: A Delicious Middle Eastern Restaurant I recently had the pleasure of dining at Shelby's in Oakville, and I was thoroughly impressed. The shawarma was absolutely delicious, with juicy chicken and fresh toppings. We opted for the Burrito Falafel shawarma, which was both substantial and flavorful. The chicken shawarma biriyani was equally enjoyable, and the accompanying samosas were a delightful treat. The service was prompt and friendly, making for a pleasant dining experience. If you're craving authentic Middle Eastern cuisine, Shelby's is definitely worth a visit.
I had the beef/lamb Shelby’s wrap that I ordered from the front counter because I don’t like those kiosk terminals. Service was quick and the packaging was skibidi. I broke sweat about 2 bites in because the AC didn’t seem to be working in the restaurant. Overall, decent Shwarma. Table could have been wiped clean but I was able to look past that because I had my bros there with me to enhance the experience. I really liked the parking lot. Lots of space to back out and some nice shady spots.
After seeing all the TikTok coverage on Shelby's Legendary Shawarma, decided to give it a go. Good food. Fresh Shawarma and topics. Very flavorful and warm. Took a while to receive my order as the place was busy. Lots of seats available but felt like they could have done more for both seating and atmosphere. Great food and a must try.
Very nice place and food is great
Overall a great shawarma
Found a thick black hair in my food bottom of my bowl. completely ruined the meal. Disappointing and unacceptable.
The food is great as always and I was very happy to find the restaurant bathroom clean.
New favourite place for shawarma. Comfortable terrace to sit and eat. Shout out to Ali - fine dining service from him.
Very good
Amazing shawarma bowls ah ah
Its ait
Yummy
Great service by Abhishek and staff
One of the best shawarma you can have in Oakville. Great taste and awesome service.
A place that sells food. The have a listing of many food. Its too complicated.
Got a shawarma, will definitely be coming back it was delicious, thank you! Also great customer service. Food
Good Shawarma option .... Amazing work with Branding and Marketing ..... Decent stuff .... fresh food
Recently tried shawarma tawook (twice), and It was cold and dry. Would not recommend. Otherwise, their regular shawarma on fresh baked bread is pretty good.
I visited Shelby s Legendary Shawarma a couple of weeks ago, and I have to give a shoutout to Zaid, who was working there that night. He was super friendly, welcoming, and clearly knew his stuff. I asked for some recommendations, and he went above and beyond to explain the options and make sure I got exactly what I wanted. The food was amazing (as always), but Zayd s great customer service really stood out and made the experience even better. It s not often you come across someone who s so genuinely helpful and easy to talk to. Big thanks to him and the team for an awesome visit. I ll definitely be back!
Nischal made the experience memorable; went out of his way to ensure our order was delivered not only on time but with care.
The good part is the setup. Love the order tablets. Unfortunately thats where the good ends. Tastes like 2 days old leftovers put in a bowl then masked with sauce. Most of these 5 stars reviews have to be purchased.
Finally made it to Shelby s Oakville branch and for a first visit n months of watching the amazing promos on TT, it was worth it. Best shawarma bowl the gta has to offer. From taste to sauces to quality n salad freshness its all stars. Definitely going back again n soon. Would have been a real treat to see poor abbaz being called, but it was a quiet cold evening today. N We need a branch in Milton.
Have been here a few times and it s been ok, but today s was a terrible experience. It took 30 minutes for my bowl, the place was not busy, and meanwhile there were 3 employees, one was making a huge order and actually working, while the other two were standing around doing nothing. I was on a time crunch, so once I got my food i immediately had to leave. And once I opened my food up at my destination, it was the wrong order. Maybe pace yourself as you work, or for the two doing nothing, assist the coworker who s busting their butt off while you relax and this wouldn t be an issue.
Namika
Love their wraps! namika who works there is too good with her service
Great food, great service. Always my go to choice for a shawarma wrap and I have never been disappointed. Namika who is usually at the cash or handing out orders is always cheerful and positive. Would recommend.
Great food, I just love it. But its expensive
It was great experience in Shelby s legendary shawarma. We ordered lots of stuff and the taste was good and staff is very polite and attentive especially Abhishek. I really enojed my food in there.
Really it s a osm place with very tasty food specially thnx to Abhishek who took order ..he is so gud person he helped a lot Thnx Food
Picked up food that was ordered online. I was told it would be ready in 5 minutes. After 10 minutes went to inquire. Food was sitting there, getting cold. Come on.
I mostly came here for jokes I had Shelby s a while back but it doesn t really stand out. Its main point is marketing, modernity, and trying new recipes but it s just really average. Would recommend if you need a quick bite but there are alternatives around.
Amazing shawarma, on par with other great shawarma I ve had, but what s sets them apart is the variety of innovative fusion dishes that are available such as shawarma poutine or biryani shawarma. I loved the experience.
Fantastic place, great food, reasonable prices and good customer service.
Awesome food quality . Taste yummy . Service is too too good . Must visit all
This is a cool place with a very modern vibe. The food is great, but it s best enjoyed fresh at the restaurant. We took some home, and it just didn t taste as good once it cooled down, so I wouldn t recommend delivery. Supinder treated us very well and made the experience even better with her friendly and attentive service. Overall, it s a pretty good spot and stands out compared to other shawarma places in town. They have a lot of options, and I m looking forward to coming back to dine in and try more dishes, including their sweets.
Supinder was the lady who took our order and she was polite and made our visit at Shelby s a memorable one!
I am thoroughly impressed with the level of service and the quality of the product I received. Supinder was attentive, professional, and went above and beyond to ensure my needs were met.
I visited this place today first time however the atmosphere was too great + Services provided by Supinder was great Nice visiting here and will try to visit this place again and make it my first priority to visit
I recently had the pleasure of dining at Shelby s in Oakville and I was impressed. The shawarma was absolutely delicious. Customer service was really good provided by Supinder Kaur.
Shawarma is different and delicious at this place..Supinder working at this place is polite and seems like hardworking!
Amazing taste, as well as the quantity. Good service and overall TOP NOTCH FOOD. IT WAS ZAA BEST Shawarma yet!! Vegetarian options: Falafel Wheelchair accessibility: Yes
Food was so good and the service of namika was also so good.
Customer service of namika was amazing
Zaid was a great guy. Made sure I got the best order. Totally recommend this place
Came here with a coupon with a code that didnt work on their ordering system. Asked the staff to help but they were clueless about it and had to call their manager to find out what to do. Then told I had to line up again to re-order to get the discount. Not wanting to waste any more of my time, I left, never to return. Lesson here for the owner or other operators. Make sure your systems work, make sure your staff are trained, and dont ever waste your potential customers time. In this case, it cost you all future business from me and perhaps anyone else who reads this review.
What looked like metal piece (steel scour) found in my wrap, had to throw out the entire wrap out after few bites. Unacceptable!
Honestly, two stars and I m being generous very mediocre. The meat was cold in my poutine telling me that it s not fresh. Also they don t put a lot of meat very little all the hype for nothing. I will definitely not be coming back.
Great service by Zaid
Service by Zaid was
So my first time and I have to say that it was so loud and pots and pans banging around with all young workers and it was hard enough to understand the vocabulary. It was even worse with all the banging around and it took some translations before. I already understood what was being said. After the noise cut down for whatever reason then it was acceptable and the food was actually quite good. But I didnt come in to a diner that hurt my ears. So Im going to try a few other places and see if they are not as packed with students. I think the managers need to understand that we have a large blend of international languages and it turns you off. If you dont understand the language and getting confused that the place is called Shelbys and its owners are from middle east countrys. So a little confusing as to were we talking about Shelby cars or shawarmas. I dont know. Could be fun guys. Young ladies tried hard.
Great customer experience with aarav and manveer delicious food
Great service by zaid and Aarav
I had an exceptional experience at Shelby Restaurant, thanks to the outstanding customer service provided by Anjali. From the moment we walked in, she made us feel welcomed and attended to every detail with care and professionalism. Anjali s warm and attentive nature really enhanced our dining experience, and it s clear she goes above and beyond to ensure guests have a memorable visit. Highly recommend both the restaurant and Anjali s fantastic service!
Really good service, staff is really nice and respectful- shout out to Manveer kaur
Very quick service
Really good service with Nichal!! Food
First time here and trying Middle Eastern food! Nischal ensured top service and satisfaction!
Awesome place
Tasty like the middle eastern shawerma or even better, the fresh Saj bread is EXCELLENT and the best you can eat ever. Great portions and value of money. For Shelbys team: can you consider a loyalty program? It will increase your market share and give you and edge against other restaurants. Keep it up
Its ok with expensive food but not enough taste was normal salt and pepper I gusee Anyway goodluck people thats all I can give u Decorative place... Food : 3/5
Nischal was excellent at service and helped me select as first time visitor of this place. I will definitely be coming again. The food was delicious and has a unique touch to the shawarma
The quantity of the chicken was very little. But its for all the restaurants, the moment they get famous the drop the quantity of the food. I just think its not fair to pay 13$ for very tiny quantity of chicken Food
Not at all generous with the fillings, didnt like the flavout
I got the bacon ceasar and it was delicious!!
Great service by zaid
Mukaram s a super chill guy. Took care of me. Isnt the best in the world but I ve never been let down by it so that s significantly better than I can say about other shawarma places
Shawarma was really good and mukaram was great
dropped by tonight for some fries and their bacon manaeesh; the cashier Mukaram was super sweet ^^
Very friendly staff.
Food is amazing staff was very friendly
Great service by abhishek
That was a great experience of having a food at shelbys oneof the employees name manveer has good and friendly nature knows great customer service.
Been here multiple times, today and my last visit are the worst experiences ever, my shawarmas both times were not acceptable, quality has gone down, sad to see
Everything was great, made fast and fresh. The beef and lamb bowl with halloumi is a favourite.
The staff is helpful
Good job(Nemika)
Rama was so helpful and too professional, We really appreciate her serving Food
Girl with glasses was very professional. Really appreciate her service
Great experience here in shelbys oakville, sukhjeet was very welcoming, great service by them and and always on time , whenever ordered online !
Quick service Sukh is the best.. Food
Quick service Sukh is the best Food
Best staff Great environment Co-ordinating staff and employees.... Food : 5/5
Sukh is my favorite Best staff Ive ever seen... Food
Best staff Clean and stylish Sukh is great.... Food : 5/5
The place is good for kids and even groups too.... Loved being there.... Sukh is the best...
Sukh is doing excellent Best staff Food
Good quality food, worth going
Its not just the shawarma thats legendary... Raman and team treat their customers well and upgrade their experience in store to the legendary status at Shelbys.
Sarmad is the best ... pro wrap maker The legendary falafel wrap is in deed legendary
amazing customer service really helpfull and nice specially imran was really helpfull with my order
Nice vegan option...sukhjeet great chef
The First time I ever try it and their chicken was uncooked half of the checkin that was in my bowl was literally uncooked. Never again
Great service by zaid
Best food and quickest service by sukh
Best shawarma ever
Prince was really great. Really nice service, very kind and polite. I will definitely recommend coming back
Best service by zaid.
Great food i love it and service is also very good prince is really nice to me
Kids love Shelbys food.. its awesome!
loved the food thanks sukh
best wrap ever, great customer service by sukh. loved the new launch tikka masala
Thanks for the service sukh. Loved the food.
Prince was very efficient and friendly
AAAAHHHH LEGWNDARYYY SHAWARMA TASTY TASTY IN MY TUMMMMMMYYYY W GUY W FOOD L KETCHUP L COKE W BEBSI
Abhishek was great to deal with! My kids like the place!
Great food great service
Shawarma was good but I didn t meet abbas
So delicious. So nice service
Food was VERY salty. It would be twice as good with half the salt.
The food is always good
Excellent food and service. Abhishek was very helpful and courteous
Love to go here! They have the most amazing staff working here.
Slow as compared to other locations
I recently visit these place and I like the food and the customer service is amazing and also the all staff members are very supportive and humble. I also like the atmosphere over there. Anjali
I am recently visit these place and enjoy the food. I like the food and the customer service, as well as the atmosphere also good and also a staff is very supportive. Anjali
I ordered a chicken wrap. It was so delicious. Great service by all team members especially by manveer .Very good and fast service.
Zaid who is manager over there was great would definitely recommend this place to everyone who wanna try shawarma
Great experience at Shelbys. The shawarma was delicious, and Zaids customer care made all the difference. Highly recommend!
Food is great. Service is polite and efficient. Atmosphere is clean and well maintained. Been here a dozen times and haven t been disappointed once.
Great food and awesome service by Abhishek
Excellent food and service I highly recommend it
Manveer Kaur gave an excellent service
Man veer kaur she was nice, the food was good, I enjoy the place, overall excellent
Manveer kaur gave an excellent service to me and all my friends! We came in at around 11pm and all the food came in fast and everything was so good. A 100% will order again
Abhishek was excellent in understanding my custom Shawarma
The food was great, the service was friendly, loved the fries.
Shelby s is an absolute gem! The staff is incredibly welcoming, attentive, and knowledgeable about the menu, making great recommendations. The food is beyond fantastic every dish I had was bursting with flavour. You can tell they use fresh, high-quality ingredients, and the creativity in each plate is impressive. The Bacon halloumi wrap was a standout, but honestly, you can t go wrong with anything on the menu.
Great place to grab a quick bite to eat and service especially from abishay
Very cool review tag
Really good but shawarma to big
I had food front this location last year and it was good today we spent 110$ here for absolute garbage. Can you imagine even the fries were burnt.. all of the meat was burnt...dried up meat it was as if they covered up the burnt shaving of shawarma meat from under the grill with sauce over rice and server it... absolutely terrible quality of food. Save your money and your stomach.
What an extraordinary experience I had today.Staff is so good and polite.service is so fast like I got my order in 4-5 mins only and its really really very good.will visit you guys again for sure.
Its so good . Its addictive. Its amazing. What more you need .
***** The most welcoming atmosphere and a great variety of delicious food. Kids love this place too! Highly recommended . Shelby s shawarma Food
Good customer service from zaid.
Best shawarma wrap ever! Flavours are amazing and the wraps are really filled to the brim. I love the freshly baked saj.
Very good service imran
Work of art
I ordered a chicken shawarma bowl and they forgot to add chicken . Order #611 (20 Nov 2024)
Good environment and the staff member jaskaran was such a sweet worker, i love his energy he makes my experience at shelby oakville very great. The food was great
I had an amazing experience at Shelby Oakville last night, loved the food and jaskaran was extremely kind and helpful.
The food was delicious, and jaskaran was amazing and very customer oriented
i had a great experience aarv was a great server
Well done Tvisha !
Nice service, Gurpreet kaur
Good service by zaid
I visited a week ago, food was fabulous and service was too good and quick by Raman. Really enjoyed my visit
The food at this restaurant is very enjoyable, with a great taste. All staffs are very kind and helpful specially komalpreet Kaur she listen properly and give great customer service.
Service here is very nice. Greatly handled by Raman, who provided quick service. Enjoyed visiting there.
Raman, is very kind and the food were very tasty! Highly Recommend this place!
First time here! Kunafe taste great!
Namika
Great food and great ambiance. Satisfactory service by Raman .
Thank you so much zaid for amazing service and also the food quality is top notch
Great food and great service by jaskaran will be back again...
Falafel wrap is very tasty
Good food and friendly nature of jaskaran
What a great taste of food , just love the traditional chicken wrap, and great recommendations by Jaskaran as well.
Things are getting worse here. The shawarma if full of Cartilage pieces. The taste is getting worse. The service is slow. I think many of the workers in this location are students and they dont give the service that people need. Owner needs to pay attention to food quality, preparation of food and the service. Food
Mukarran
Shelby is one of my favorite fusion shawarma place. I love the Halumi beef bacon wrap. The best part is that they make the Saj bread fresh. My favorite! I usually go to an Oakville location and Raman was there to assist us :). NOTE:The picture I uploaded is the chicken one :)
Food was amazing so was the service it was quick despite there was bit of lineup. I highly recommend it
Great experience
Manveer was great! This place has the best shawarmas
Manver s service was great!
I recently had the pleasure of experiencing exceptional service from Sarmad in Shelby, and I cant recommend him highly enough! From the moment I walked in, Sarmad was warm and welcoming, making me feel right at home. He took the time to listen to my needs and offered thoughtful suggestions without being pushy. His knowledge about the products was impressive, and he went above and beyond to ensure I had all the information I needed to make the best decision. What really stood out was his genuine enthusiasm for helping customers. Sarmad s positive attitude made the entire experience enjoyable, and I left feeling valued and appreciated. If youre in Shelby and looking for top-notch service, be sure to ask for Sarmad! He truly elevates the customer experience.
Best food and shawarma i have ever eaten and the service man that was just great really liked the guy named sarmad excellent support in helping me choose the right item.
Service was brilliant as well their menu And sarmad dealt amazingly Food
I had a wonderful experience at Shelbys legendry Shawarma! Sarmad provided exceptional service, making us feel welcome and well taken care of. Shelby s food was outstanding, flavorful and beautifully presented. Highly recommend!
Fantastic service the food was very good fantastic menu i love it a man who is working out there name sarmad was very polite ourstanding service from staff Vegetarian options: More salad options
Food was amazing and service was also the same guy named Sarmad was very helpful his service was very good
I had a fantastic experience at Shelbys Legendary Shawarma. The food was delicious, and Sarmad s attentive service made it even better. Highly recommend for a memorable dining experience!
The dining experience at Shelbys Legendary Shawarma was delightful, featuring delicious food that truly impressed. Sarmads friendly and attentive service added a special touch, making the evening even more enjoyable!
My visit to Shelbys Legendary Shawarma was wonderful delicious food paired with Sarmad s exceptional service made for a fantastic experience!
I had an awesome time a tShelbys Legendary Shawarma the food was delicious, and Sarmads great service made it even better!
I had a great time at Shelbys. The food was tasty, and Sarmads friendly service made it even better!
Ive had the beef+lamb shawarmas a few times here now and also tried their poutine. This has got to be the best shawarma place hands down. No other shawarma place comes close. Shelbys is now my go to shawarma place in the GTA. Good job guys.
Very good service by Sarmad and very delicious food.
Shelbys offers a fantastic dining experience with great food and a cozy atmosphere. Namika, one of the staff members, provided excellent service, being attentive and friendly throughout the meal. Highly recommended for both the food and the top-notch service!
Food is good no doubt.You guys have to work on service.Service is too slow .Waited for my order for 20 mins even though it was not busy
Good
Best in Europe bro
Good customer service. Thanks to Priyanshu.
Good atmosphere with great and tasty food. Thanks to Priyanshu for his excellent service.
Excellent customer service. Priyanshu has been really kind to me and with my order.
Oh Shelbys, I just discovered a legendary place to eat shawarma. Especially the guy Priyanshu did a great job and good customer service. 5 star for priyanshu and highly recommend this place.
The staff went above and beyond to make sure I felt welcomed and comfortable especially Priyanshu. Loved this place. Must visit please.
Abhishak is a great customer service specialist. Awesome food
They are awesome in service and food is so delicious.
Abhishek provided amazing customer service! He was so polite and quick with my order. Definitely coming back!
Abhishek s attention to detail and customer care is impeccable. He made sure everything was to my satisfaction. Great service!
The best shawarma I ve had in a while! Abhishek took my order with a smile and ensured everything was perfect.
Best place