1500 Upper Middle Rd W #6, Oakville, ON L6M 0C2, Canada
Set in a strip mall, this low-key Middle Eastern eatery serves up wraps, salads & dinner platters.
Service was incredible staff were polite and created our order to perfection. Prices are very reasonable for the amount of food you get. Great atmosphere for any hungry family We were going to take home but decided to stay We were made so welcome by the manager and the staff.
Kind staff, always-fresh food made right in front of you and excellent taste. Recently I ordered from them through Skip and some fries were missing. After a short talk, the owner sent the missing fries to my house, no arguing, no BS. That's excellent service in my book. If you're in the area and want shawarma, Big Grill is the place to go!
Best shawarma in Oakville by far and excellent customer service, especially Raheel who always makes conversation and remembers his regulars. Always the same staff who are all very great at their jobs. I've been eating here for the past 4 years, I have the chicken shawarma poutine or wrap at least twice a week while on my lunch break. Very reasonable prices and great specials/deals, especially the lunch special which is 2 chicken wraps for under $15, which I would split with a friend almost every day for lunch.
Really great Shawarma place. I have been coming here since I was in highschool with my dad for almost 8 years. The food is really delicious, and the use of long grain basmati rice over the usual yellow rice that Shawarma places tend to use is what keeps me coming back. Raheel is a really kind manager, and I never have any problems with any of the staff! Really clean store. I will be coming here for more years I'm sure. They always keep the same prices, and don't change up things, just keep it simple and great.
Been coming here for years! Food is good and price is good! Raheel is very friendly and welcoming. The new design of the restaurant is very nice and open. Highly recommended!
This is my go-to place. Usually, I order their chicken dinner platters. Today I tried their wrap and it’s good. The portion is huge and worth the price.
First time trying this place and loved their Chicken biryani 💓 (Must try - spicy and garlicky) The rice was flavorful and chicken tasted amazing 🤩 I also like their falafel 🧆 Definitely going back again ☺️
Small but clean no frills location. Chicken Shawarma was juicy and plentiful. Garlic sauce was tasty but not over powering. Vegetables were crisp and crunchy. Wrap could have been grilled more to make it crisper but good overall.
Very great service so kind and great food
Best food on earth
Amazing food, amazing service, amazing people. I recommend 100% of the time :)
Always stops by here for their food when in the area.
Always great food, and super nice owners and staff.
The food was surprisingly good. I did expect such good shawarma when I stopped by.
Great workers that offer free food to the homeless/less fortunate, great food and a lovely atmosphere
The best
We love this place. Never had a bad meal. It has been around for a long time, family owned. Great food. We go all the time :)
Best shawarma in the GTA. Better than shelbys osmows lazeez and the rest. Authentic spices and taste as well as unique good for lunch and dinner dishes that are never to fail you or your taste buds
That chicken biryani! Best thing Ive ever had. Easy on the wallet and good quantity. Update : 6 years since i posted the first review and that shwarma biryani still going strong. Keep up the good work guys.
It was a great experience enjoying lunch here today! Met Raheel and he was so nice and patient while I decided what I wanted to order. Great experience, fresh food and perfect quantity!
Really friendly, all shawarma options are delicious. Raheel is the man!
Been going here for 12+ years, there is nothing that comes close. We drive an hour to go to the Big Grill for an authentic meal.
The best shawarma around. Raheel and the team are always smiling and make you feel so welcome. I have been trying to find my new shawarma spot and this is it. Highly recommended Food : 5/5 |
Raheel is kind and helpful.
Big Grill is my favourite spot to eat! I come here every week and the staff are excellent! Highly recommend! Thanks Raheel!
Big Grill has the most amazing shawarma and I ve been a regular customer since they opened. I won t go anywhere else. Their lunch special (2 wraps) is an incredible price and always made to perfection. The shawarma poutine is the most delicious! They ve taken great care to always improve their restaurant and keep it clean. They also have quick service even when the line is long and Raheel is so friendly with regular customers.
Food is top notch! I recommend to everyone for a REAL shawarma!
Best shawarmas, and great staff.
poutine is ideal for anyone craving a hearty and indulgent meal, and it doesnt disappoint in terms of portion size or flavor. Its a standout option for those who appreciate classic comfort foods with a satisfying twist. when ever i want to setisty my craving i always visit big grill for a delicious tood and cooperative and polite staff.
Best shawarma and biryani in town!!!
Amazing food really great taste the best in Oakville hands down
All the guys here go the extra mile. GREAT SERVICE. Costumer for over 4 years. Simply the best. Food : 5/5
I tasted their shawarma it was really very tasty and full of topping with flavourful sauce on it loved it
Veggie wrap and fries is a fantastic choice. Its a satisfying meal with combination of fresh veggies in it
Service has dropped and you get less now!
Good food in good price. Staff is very friendly and caring for their customers. Highly Recommended Food
I have eaten here for several years and have never had a bad experience or a bad meal. Highly recommended.
Food was great, stadd members were great. I would recommend this place 10/10.
I bought the chicken shawarma wrap lunch special. After chomping down on a couple of hard grissel pieces I opened up the wrap and there was a lot of veiny and gooey stuff from dark meat. Yuck. I called to complain. All I got was sorry. I asked to speak to the owner and was told he wasnt in. I asked when he will be in and was told not sure when. I threw the wraps in the garbage. Not going back.
Amazing place
I have been going to Big Grill for years and I always tell everyone that its the best shawarma I have ever had to this day. Staff is always friendly, prices are very reasonable with a great lunch special deal. The chicken shawarma wrap and the chicken shawarma poutine are my favourites. The fries themselves are actually amazing. If you love shawarma, this is the place to go!
Amazing falafels and fries! Best fries I ve ever tried. Exceptional customer service and management! Highly recommend this restaurant!
Best Shawarma in Oakville.
Great food and excellent service. Our favorite are chicken shawarma poutine, biryani, and chicken wrap.
Amazing Food! Great prices! Good portions! This is becoming our favourite go-to spot. We eat here at least once a week.
Best shawarma in the city
I ve been getting their wraps forever. Always taste amazing!
Food is always awesome, great staff as well, Raheel always makes me feel at home. Great place!
Best chicken on the rocks around. All workers are super nice, can t go wrong with big grill
The food here is amazing, especially anything with garlic sauce. Raheel will put it on your fries if you ask, and it tastes delicious.
The food there never lets me down! Taste great, hot and fresh! My to-go choice if do dinner plan or no lunch ideas for my child. Mixed dinner and lunch special are most ordered items. People there are always friendly, they deserve ten stars!
Oh man where to start! The best shawarma in town.. Customers service is on point and store manger amazing always takes good care of me.. Anytime your there vist Raheel, he ll make sure you always good.
Staff is friendly with great customer service. Food is always good. Affordable
My go to place for great tasting shawarma, great staff accompanied with great food. Can t do much better than that
Amazing place ! The nicest people working here and the food is amazing as well ! Management is super friendly
Ive been going here since high school and let me tell you the food and management is the best. Food always made fresh and all the staff is friendly! Highly reccomend eating here and especially getting their shawarma poutine
My go to place for shawarma wrap. Its most affordable and food is tasty. Also portions are very huge. Must try to fill your tummy.
Best Shawarma in Oakville! The staff is also very friendly
Awesome food, and great people. We eat here weekly for work for the last 8 ish years and have never been disappointed.
Best shawarma in the ville been coming here for years. The 1 place you can find affordable food in Canada
Always FRESH and on point! The BEST! - Shawn Food : 5/5
Great Experience, Super Friendly Staff and Great Food
Really love this local place for a good falafel wrap! The owner and staff are always very kind and the food is made fresh and quickly. I usually get the falafel wrap can be made vegan if you remove the garlic sauce. Absolutely give this place a try if you havent yet! Vegetarian options: Falafel is great and can be made vegan if offered without garlic sauce. Dietary restrictions: Falafel is great and can be made vegan if offered without garlic sauce.
Good food at a great price. Their lunch special worth every penny.
If you re looking to get authentic shawarma at a great price with freshness and good flavours, look no further - this is the spot. Big Grill Shawarma and Kebobs is an underrated spot - I think they deserve to charge more for the delicious food they make. Loved their chicken shawarma wrap and the owner (Raheel) was extremely nice and generous to give me some falafel to try. Everything here is great. 10/10 recommend!
Tasty Food, Reasonable Prices, Excellent Customer Service by Raheel and Preet . Order well prepared. Food
I have been to many many shawarma spots, and not a single one of them has come close to making garlic sauce as good as the one at big grill!
The food is always fresh and tastes so good. Amazing customer service. Everyone is kind and welcoming. Best shawarma in town. Would definitely recommend to everyone I know.
This restaurant used to be great prepandemic. I am not sure when staff/administration changed. It used to be much better (better food, larger portions). I went there recently and I was very disappointed
If you want a good shawarma, don t go here.
The staff is super nice and helpful Good food and value for money
best shawarma in the city. the employees are some of the nicest people you will meet.
Raheel is great guy when it comes to talking to customers i literally go there 4 times a week
Fresh, tasty and always friendly. My preferred shawarma option in a town full of options.
Love this place. Been coming here for years and it always hits
every time ive been here, the food has been super fresh and really delicious. the service is awesome and i recommend this to anyone in the area. i dont even live in oakville and i still come here!! amazing place :)
Seriously Big Grill used to be on my top lists and I literally craved for the Tandoori Chicken Dinner. Yesterday, it was a disaster. I had ordered Tandoori Chicken Dinner & Beef Shawarma Dinner, though wanted to order Beef kabob which would have taken 15 mins. So I switched to Shawarma dinner. According to the attendant Tandoori chicken would take 7mins After reaching Burlington, I was in for a SHOCK! Never had a stale - rock hard - DRY Tandoori Chicken ever iN MY LIFE!! I must say, BIG GRILL you have disappointed me BIG TIME. This surely shows, you do not value your customers hence you could fool & trick people. Big Time Warning! To all Big Grill Fans.
I m a regular customer of biggrill, surprised to find the quality of the shawarma was poor today. Chicken was not well done and quantity on the dinner meal was less. Not sure if there was staff turnover. Hope the quality improves!
Best shawarma we have found in Oakville to date. Great guys running the place. Overall good. Will be back!
Always coming here on my lunch break, it s a tradition! Delicious food, very nice team. Food : 5/5
Great food, excellent service, reasonable pricing and portions. Raheel was kind and provided great customer service
Been coming here 10 years for a reason, best shawarma in town.
Very fast service and the taste is amazing. These wraps and falafel are amazing in taste
Excellent place . Affordable. Friendly staff. Polite and good quality wraps.
Best shawarma in Oakville
I love this place so much, by far my favourite shawarma place in oakville. Very generous and kind workers. Food is excellent quality and is amazingly tasty, they also gave me naan with my order which i thought was very sweet.
Not your typical Shawarma Shop. They make their own hummus, hot sauce and so many other spice mixes and ingredients. It really shows. Now I don t enjoy very many other Shawarma places. This is such a tasty place to eat. Wow.
I find the food tastes pretty solid. But I m not impressed with the quality and price that your paying for. I asked for extra chicken and was willing to pay extra, they charged me 17$ for a shawarma poutine with extra chicken that had literally no extra chicken. The plastic container had barely any weight to it.
Just now bought a lunch plate to check out the food It was delicious and satisfying! Rice is really flavourful and chicken shawarma was on point with sauces on top! U wouldn t be disappointed Plus good customer service!
I ordered a chicken shawarma it was so good, the veggies were fresh and it was delicious!
My husband bought a tandoori chicken dinner plate from here and got so sick few hours later. Hes been nauseous and has stomach aches. This is the only thing he ate so we know for certain it was the food from here. YOU VE BEEN WARNED!!!
Very good food! Been going here for years
I was a loyal customer here, eating here nearly every lunch break, and after reading how horribly the owner treats his customers has prompted me to never return, and I will ensure all the people I know who have eaten here will never come back again. Instead of responding professionally, you are an emotionally charged wreck, insulting and degrading your customers who have brought forward valid concerns with your service. To those reading this: go back and read through the low reviews, and take note of how disrespectful the replies from this establishment are when faced with simple criticism, things that can be avoided with a simple apology. Grow up. EVERYBODY MAKE SURE YOU KNOW THE DISRESPECT YOU WILL RECEIVE IF YOU HAVE ANY ISSUE WITH THEIR SERVICE OR FOOD!
Got sick after my normal order of chicken biryani. Vomit, diarrhea, stomach pains. Ordered around late December. Reading through the reviews, I can see that more than one person has had this issue. Beware of their meats. Also, go ahead and reply to me, your childish insults, poor reading comprehension skills, and absolute lack of tact when operating a business will never phase me. A terrible, poorly managed, dirty, and disrespectful environment. What kind of owner replies to customers with XD? LMAO. See ya! Continue tarnishing your below average reputation! :) EDIT: Are you a 13 year old running this business?
Great place with amazing people. The man who runs the place is for the people the community and everyone. Great man!
I love the food here I recently moved to Oakville and honestly this is the best shawerma spot near me the staff is so friendly and the atmosphere is like home my favourite from here has to be the chicken shawerma biryani and the chicken dinner plate it s a must try you won t regret it.
Amazing food and awesome customer service.
Best shawarma we have ever had in this area. Strongly recommended for anyone who loves this type of food.
Prolly the best shawarma in the town. reasonable price, big portion, and fresh. Their fries are the best Ive tried so far
I usually order the chicken dinner plate, the rice and salad are both very fresh and on point, chicken is just right- not too drying, and sauce is not too heavy like some other sharwama places- just enough taste of garlic. And I love that they offer the lunch size of chicken plate as well, so on my light days I order the lunch size, which is also a good portion. Staff very friendly and price is good value.
Love big grill! One of the best shawarmas in Oakville and all for a good price.
The food very tasty but very pricey
Fresh, awesome falafels.
Ordered a chicken shawarma and got violently sick three hours later(throwing up all over the place). Will Never buy food there again!!!!!
Food is amazing, staff are very friendly
Not the best shawarma but does the trick, Just heads up: I ordered pita shawarma and they messed up my order, that s fine but when i went back and said this is not what i asked for, they said you have to pay again because we made it already The worst answer customer can get when ordering food, will never go back to this place that doesn t take responsibility for their mistakes. Who know what else wrong with this place if this their customer service
Really enjoy Big Grills chicken shawarma and chicken on the rocks.
The food from this place was really good and fresh ! Will highly recommend this place . Recommended dishes
Great natural food, and good quantity for the price you pay.
Great food for a reasonable price!
We ordered a pickup 3 chicken wraps and 1beef. The guy , called himself John rushed us while we gave the order. We specifically asked for Side order of fried with 2 wraps and the other 2 to be spicy. Nothing was spicy, no side order of fries but there was 2 pieces of fries in the wraps. When we called to complain it was the so called John guy. He was extremely rude that we had to hung up the phone. We are regular customers since 2016 to Big grill and we have never experienced such bad service. We hope the management does something to improve this. Our order was pick up around 4pm on April 16, 2023 ***In response to your msg, the person serving on the phone did not take the correctly. We did give the proper order.
I ve been coming to this place since they opened! The food is amazing, the staff is friendly and polite. 10/10 will drive from Hamilton or Mississauga just for their shawarma! Food
Good food
This place is a hidden gem! Their shawarma biryani is a MUST try. I m not a fan of shawarma or desi food but I love going here every now and then!
Food does not miss, always fantastic and the employees are always kind!
I ordered shawarma Biryani with a drink. It cost me total about 15$. The taste was good very closed to Pulao Biryani with lot if white sauce. Better to use less sauce and increase the portion size. Overall recommended for a good taste.
I tried their beef shawarma and it tastes good
will never eat here again.
First time here and got the chicken shawarma dinner platter and it did not disappoint. Tasty and fresh for the value. Large portion for one person. Tender chicken.
This is my favorite shawarma place, ever. Ive been going here for 7 years. Seriously, its that good. That being said, be sure to go earlier in the day when the adults are running the restraunt, because Ive had quite poor service several times from their younger staff Vegetarian options: They have a great vegetarian falafel! Parking: The parking lot is a little poorly designed, but otherwise, you can always find a spot. Kid-friendliness: Super family friendly spot Wheelchair accessibility: It is ramp accessible near the entrance
As always this food is delicious! Thanks guys! Food
Poor knowledge about their stuff. Avoid this place if you have food allergies.
Would not recommend coming here I ordered the shawarma poutine and asked for the garlic sauce on the side and I assumed the stuff would be on the side when I got home since the bag is not transparent. I get home and there s nothing no sauce on the side or anything fries and chicken. I heard good things about this place so I drive 20 minutes to get there and 20 minutes back. When I came back to ask for a remake since my food is now cold they told me I should have come back earlier but it takes 40 minutes total? I ordered at 12 came back at 1:30? They were reluctant to remake my food and the person I was talking too was very rude trying his hardest to make up excuses to seem like I was in the wrong. All I wanted was garlic sauce on the side of my poutine as opposed to on top of it plus I didn t even eat any of it before and still were trying to say I was wrong.Will not be coming back EDIT: The response written confirms i will not be going back its almost if you did not read what i wrote. I wouldnt say I refused to pay, i declined because i did not want to further give you my money. Learn to some customer service and maybe some reading comprehension lessons as well.
The shawarma is delicious, no doubt about that. The only slight problem is the price, its on the higher side for the portion sizes you get. Also, the place is a bit cramped. My favourite dish was their fries they were crispy and packed with flavor, theyre a must-try. Overall a decent shawarma place and you should try if you are around the area.
incredible quality and taste. super gas shawarma.
Best shawarma for best value. Super friendly service. Go for lunch for a good deal.
The food was really tasty .
Quality + preparation of product is decreased. This place used to be my regular lunch place. Today after long time I was in this area , tried my regular dish chicken Briyani. It was completely different what they used to prepare it before. There was very less chicken, veggies just for sake of name. When the owner of the store used to be on the floor food was amazing. Now it s looks like owner has stopped looking after food preparation and quality which is being provided.
This place used to be amazing for years... Now the shawarma doesnt have much taste, the portion is smaller, there was 3 pieces of turnip. Poor quality pita falls apart.
great food quality and serving size is at reasonable price.
Clean restaurant and good service and delicious shawarma sandwich
This place is great! They put tabule salad in the shawarma wraps which is so great. Very tasty!
Decent shawarma, pretty standard. Good portions.
Got shawarma wraps and a plate. Wraps arent filled much and the beef plate tasted old and too salty and chewy and powdery to the bite. We didnt finish either of them. One guy wasnt using gloves either
This is mine and my partners FAVOURITE shawarma place in Oakville. He is a picky person with his shawarma and he LOVES this place. The staff there are kind, the portions are awesome, and the food is delicious! We usually get the chicken shawarma dinners, with rice and veggies. LOTS of garlic sauce and hot sauce :)
Highly recommend their chicken shawarma poutine. Decent sized portion and unlike most its not submerged in gravy.
Best Shawarma place in Oakville.
Delicious chicken Shawarma wrap The fries were crispy and delicious. I could smell the food from the outside, this place is a real deal.
This place is a hit and miss. Some days their food is excellent and the staff is friendly but the next, the food is bland and the staff is incredibly rude. They also dont seem to like you when THEY make a mistake.
Great value on their lunch special of two chicken shwarma wraps.
Best shawarma ever!!! Excellent staff as well!!!
Our new favorite fast dinner. The chicken dinner is outstanding and with an extra chicken kabob my wife and I can both have dinner and lunch the next day. Great food at resonable prices.
Incredible
Great food at reasonable prices
Fast and delicios food
Was very disappointed when I was turned away at 7:45pm because they were closed... they close at 8pm on Wednesdays. I drove all that way to make it well before 8 only to be turned away. I walked in at the same time as another family and they were allowed to stay but not me... Had to leave a review because I was quite furious with the attitude that was given to me to tell me they were closed.
Great shawarmas.
Offered us water as we hadnt opened fast yet. Great service, great food! Would recommend.
Lovely little place for some great food.
One of the best schwarma plates i get!
Absolutely delicious as always! I tried the chicken shawarma poutine and it was delicious. The shawarma wrap was bang on as usual. Highly recommend!
An all-time great of Oakville Shawarma. Pretty average prices, but the lunch special, which is 2 discounted chicken wraps, is value. Has pretty much all the toppings you would expect. Wraps do a good job of staying together. Unfortunately you cant eat inside anymore, but otherwise, if youre in Oakville and want shawarma, I think this is the place to go.
Good food good staff
Excellent service! Portions were great! Food and chicken was fresh, just wish the hot sauce was spicy though
I love my local middle eastern restaurant!! Yummy food, great staff, good prices, and big portions.
best shawarma in oakville
It wasnt bad but it wasnt amazing either. The chicken with fries order were super small for the price we paid. The chicken shawarmas were decent but lacked flavour and the garlic sauce was not good. Nothing special. This place was not worth the hype, in my opinion.
Great service and really yummy food my family favorite is the chicken shawarma poutine. Made with fresh ingredients if your hungry great place and great prices. This place is so busy so you better hurry and some tasty food
Hands down the best Shawarma place Ive found in Oakville since, Ive been living here for 2 years now. All other fail in comparison. Fresh vegetables , shawarma is juicy, everything seasoned so well. You guts deserve 10 stars
Best shawarma spot, must try chicken poutine
You know it s going to be good when they use the authentic brown rice. Portion was great, lacked a bit of chicken as there was more rice but overall it was very delicious
My #1 favourite Shawarma spot in Oakville! Great staff and food. Super nice and always quick with the order. Thank you!
Big grill shawarma is our almost every week option. Kids love to have it once a week. Only thing, that I would like to advise to the team is, when you all salad and chicken/ beef in the the roll, try to mix it as you eat, salad is on one side and neat is on other side. I think, in every bite one should have enjoy salad and meat together, what do you think? Secondly, when you have more items in one order, please put proper numbering on there items.. as we find difficulty to identifying the right number for everyone.. Taste is great, and its quiet economical with good quantity. Best!!
So good food and service but I felt like kind of bad when I get in there
The garlic sauce has mayo in it.
Pretty dirty inside...dirty floors, tables
Best shawarma in the GTA.
Favourite place for take! Clean and delicious!
These were great in service. Fast , and boy was the food good.
This little restaurant has good shawarmas and food is always fresh! Highly recommended!
Love there chicken shawarma Biryani..... Every time its fresh and tasty.... When ever Im in the area I get it!
Always satisfactory, consistently good taste and great people behind the counter
This used to be my favorite little spot. Chicken Biryani was the best around. Unfortunately it seems things have changed. The chicken Biryani I got was subpar at best which is really disappointing. The person cooking my food had there phone in one hand and cooking with the other and the burnt bits in my food reflected the care taken. Hopefully the owner can address this. I will try again in a few months only because I know how good it used to be.
Friendly staff. Good food, and very tasty chicken biryani.
We have always been happy with our order. High quality, perfect customer service.
Best restaurant!!! Everything on the menu is delicious - come here every week! A family favourite. Known around Oakville as one of the best.
My go to salad shawarma
For the price this place can t be beat. Sometimes they go a little light on the garlic but either way the food is superb and the staff always have a great attitude!
Food is decent but the guy working the counter became incredibly rude when he got my order wrong. I have been here many times before but I wont be coming back with uncalled for attitude like that. Theres lots of good shawarma places in Oakville that dont have rude staff.