2508 Winston Park Dr UNIT C10, Oakville, ON L6H 7E5, Canada
I really enjoyed the signature chicken box. Filling but still with a nice light texture. The sweet tangy sauce is great and when you try it. It was prepared in under 5 minutes and I had my to go box quickly. The chicken was very flavourful and tender.
The best part about this basil box location is you always know what you’re going to get and the quality is always consistently good. The service and vibe are also always great. Slightly expensive but not stingy on quantity. The boxes are definitely fulfilling.
I was disappointed when my DoorDash order came with missing ingredients. I phoned the store and spoke to Emmanuel who was very polite and apologized for what happened. He then personally delivered a full box with all the ingredients. I really appreciate the effort he took to step in and resolve my issue. Thanks again. Highly recommend this store.
Overall loved the whole place and it had a good selection of food with reasonable pricing and space to sit and eat. I would say it felt a bit small if you come in at like lunch time when everyone else is there, but they do have a patio area at the front with more seating. Also I liked that they had a boba tea cafe tucked inside on the left right as you walk into Basil Box.
Really bland food I got here unfortunately and service was really slow but very nice and nice kept place. The owner has it wrong. It wasn't just. A healthy attempt at the meal, it was completely devoid of flavour or any good ingredient. Just bland and tasteless. It's possible to make healthy, tasty food that isn't bland. And my complaints where headed more towards the staff, they were extremely busy and rushing everything. And that's what I got. A rushed tasteless meal.
Just had another fantastic meal at Basil Box! This place consistently impresses with its fresh ingredients and vibrant flavors that bring a delightful twist to every dish. The atmosphere is modern and clean, perfectly complementing the health-conscious menu. Whether you're customizing your own box or trying one of their suggested combos, each option is filled with color and taste. It's a great spot for a quick lunch that doesn't compromise on quality or for a casual dinner out. Definitely a must-visit for anyone who loves fresh, tasty, and quick Asian-inspired meals!
Took a little long to prep my 2 pad thai orders but they packed and brought it to the table I was waiting for me very polite service. The noodle pad Thai was nit as good as the rice so I recommend the rice version. Flavor on both was amazing, super fresh and don't rely on salt or hot sauce for flavor. Definitely quality ingredients, and similar price as lower quality chains, maybe a couple dollars more expensive. The chicken isn't much per serving which is a shame but it was only a bother in the noddle dish because the stir fry didn't seem to be mixed as well. Perhaps it was the person who prepped mine, but the noodles were in a dry clump and all the toppings and chicken were off the perimeter of my box, and they held all the flavor. The rice dish was more balanced, same amount of chicken. Ypu can see the difference of the stir fry technique in the photos, the rice had even toppings throughout, where as the noodles weren't as well mixed in. Would go back for service and food quality. Fresh flavors unlike similar chains.
Overall I had a great experience ordering there. The way to order food is to choose ingredients, or they have their signature meal to call. All of the elements look fresh and smell good. I chose rice noodles as the base; the taste was okay, just a little bit dry at the end. My colleague ordered brown rice, and she said it was very delicious! I will try it next time. I love their chicken, which is well-seasoned and tender. The service was significant, and the staff was very patient. I'll see you guys next time!
Excellent! The food was delicious, the staff prepared my order quickly, and were very polite and professional. I will be coming backsoon
Asian style of cooking, ingredients are healthy will try different dishes next time.
Alright at best, Ive had the basis, street fries (or something like that), build your own box with satay beef and peanut sauce and lastly a lemon grass chicken dish. Most of it is boring and flavourless but if you get anything I recommend the fries or baos. Vegetarian options: Have tofu and veggies for the build your own box.
Vegetarian options: Curried Tofu is delicious! Food
I first discovered Basil Box in Toronto but loved that they had a location in Oakville near my favourite art shop. I love the option to build your own box, especially since Im vegetarian. Love the Coconut Curry tofu with Jasmine or Brown rice, assorted veggies, Peanut Sauce, assorted toppings, and a bit of spice. Especially enjoy the Sweet Chili Mayo on top. Have also tried the Coconut Curry Bao which were fantastic except for the cilantro. I do wish that there were more options to try.
Food is fresh and prepared in front of you. The menu and pricing is easy to follow. Try the pad Thai and dont forget the peanut sauce. Delish!!!!!! Food : 5/5
Great food
Well after paying almost 50 bucks and waiting 20 minutesl for our meals Tracey the manager forgot to pass the order to the kitchen. We were the only ones there. On top of that she has no idea how to refund the money. Big Dissapointment.
Decently priced. I enjoyed the build-a-box option, since I was able to customize it! Vegetarian options: Tofu is a protein option.
First of all I was butted in front of, staff served me after seeing I was waiting in line. I ordered a BAO nothing was done then another staff member took my order 5 minutes later and told me it would take 8 minutes. I waited 15 minutes. Nothing was done or acknowledged me as other customers were served. It wasnt that busy anyways. A bad service really bad service. Wasted 20 min plus waiting for nothing from time of stepping in.
The food portion was very little this time. We were very happy during our previous visits. All the staff should be trained to serve the same portions.
Clean, decent food, pleasant ambiance, responsive and friendly staff, all in all a positive experience.
30 mins till closing and they have no rice or noodles.
Delicious
I always have a fantastic experience at Basil Box, largely thanks to Josephs great service. Calm, friendly, very knowledgeable about the menu and went above and beyond to ensure I had a great meal. The food was delicious, fresh, and packed with flavor. If your pallet can handle a good spice then try the penang curry so tasty. The atmosphere was also welcoming and clean. I highly recommend Basil Box to anyone looking for a healthy and tasty meal, and I especially commend Joseph for his amazing customer service!
It was good, love the fries. Good vegetarian options
Have been several times over recent years, but tonight when we visited we were so pleasantly surprised by the server Tracy! She welcomed us as we entered and then smiled and was so friendly while we ordered. It was just that extra notch of service that is so often missing from quick service food. It really put such a positive spin on our whole visit and we enjoyed it that much more because of her! Dietary restrictions: Fantastic for gluten free!
CHRIS> we came today at this location. Met Chris & he greeted us so well. I must say, good service makes all the difference. Thanks to Chris, I think I enjoyed the hospitality offered by him with a great smile. Its the people that makes all the difference :) Food
Really expensive for the quality and service. I went tonight and paid 20$ for a rice bowl but the staff were much more interested in preparing takeaway boxes than helping customers in person. They made me wait over 5 minutes to start serving me and then were out of a bunch of ingredients and said they didnt have anymore for the night... despite closing in several hours. The bowl I ended up with was also ice cold as clearly the ingredients had been sitting out for a long time. Huge disappointment compared to other locations
Basil box is the best. Great tasty portions, good value and exceptional service.
super filling!!! great options if you re eating healthy and its super flavorful, prices are also great for the amount of food you re getting! thai ice tea is also very good! will be coming back def :D
Vegetarian options: Great vegetarian options. Dietary restrictions: Lots of great, healthy choices! Parking: Plenty of parking. Kid-friendliness: My whole family loves the food and services! Wheelchair accessibility: Staff were able to accommodate my son Shi a hard of hearing!
I have enjoyed every Basil Box location I have went to. I like that you can see them frying the ingredients in the store.
Fresh ingredients and great service!!
Very nice and helpful staff. Really great portions and flavourful food.
Staff are so friendly and helpful. Great option for quick bite!
One of our favourite quick meals. I love the choice and way you can personalize your bowl.
Their new menu is absolutely fantastic! So much flavour and comfort! Love their portions size and quality of their food! Coconut Chicken Curry and make it your own box is our go to
I eat here once or twice a week for lunch and order the same thing every time. The food is always great. My only issue is the inconsistency in portion sizes depending on who is assembling your box. Today I felt that it was a little light so I asked if I could get a bit more chicken. Your employee told me that a small box only gets a half scoop of protein which is news to me. I asked for more anyway which he apparently took offence to as he became super short with me and I didnt get any response when I said thank you after paying for my order. If thats truly the case with the half scoop of chicken then I think you need to me more clear on what can be expected when ordering a small box. Almost every time I place an order Ill get a reminder that a small box only gets to choose from one vegetable but Ive never once heard that you only get half the amount of protein.
Food is great, customizable to your preferences and healthy. Chris the store manager is also a pleasure to be served by. Thank you Chris :) Recommend Basil Box! Recommended dishes
Great portions and the box was delicious! I requested them to do half greens and half noodles in the notes on UberEats and they accommodated my request.
I went to Basil Box with my mother on March 17, 2023, while my brother was at a birthday party. Our food was served with speed. We both chose the Build your Box , where we can choose different options to make a unique dish to your taste. When you choose the option to create your own dish, there are two size options and the dish is assembled in front of you. Im vegetarian and have celiac disease, so I can never eat gluten. I have never been contaminated here, it warns that it is gluten friendly and it is true, there are many naturally gluten-free dishes. It s one of the only restaurants where I have complete confidence that I will never be contaminated. Its completely stress-free. The food is fantastic and you can take it on the road or eat it in the restaurant. We ate in a restaurant for the first time and it was fantastic. The tables are well cleaned, with comfortable seats and large windows. Plus, the servers here are fantastic! They are nice, with efficient and fast service. I love Basil Box, it s always a delicious and memorable experience!
Great experience. Potion size could be larger. Staff if very friendly and helpful. Food is always fresh. They make it in small batches, which is ideal for freshness and waste reduction. Food
I got the steak with vegetables and it was pretty good Good portions and they sent me two different spicy sauces as I asked for a bit of spicy which is very nice of them a bit pricy but worth it It was a really good lunch Will definitely order again
The Staff and service is Friendly and welcoming. I am writing this review due to the lack of portion and unnecessary price change. Basil box before when they had the bowl style serving. But now they have this miniature size box style that its like 1 inch height it was miniscule compared to what they had before. Supervisor inform me that their portion did not change but they changed the design of the box. In my opinion they raised the price and decrease the portion. About the basil chicken on rice and to be honest it felt like a snack size. And I spent $15. If you want a generous size and reasonable price, you should go to bamiyan kebab. Is the last time Ill be going to Basil box again.
Love the plant-based and gluten free options here!
Staff was nice, but the food was not good.
Amazing service, great food
First time here .... The food was really good and the service was efficient
Nice place and concept but food wasnt that great
The food was stale, and had no taste. It was more of sour taste and the entire money was a waste .
Friendly staff, wholesome food, I love coming here!! Def get the charred sweet potatoes in your box! Food
The lemongrass bao bun we tried was good. The tapsilog was not tasty at all. I had high hopes for the latter as it was rice, egg, and meat - it should be hard to mess up. I took one bite and didnt take more. The girl who took my order looked absolutely miserable on a Saturday morning. Hope shes alright.
This is a great place to eat at, compared to Chipotle they compare it to be healthier but I doubt it. The food tastes great and they have more choices that Chipotle, services was great and fast, o really seating area was good.
Ordered the basil chicken with rice! It was like everything was warmed up and slapped on the rice!! The fried onions were like eating rubber!! Inedible! The chicken also was chewy and tasteless. Total waste of money. Will not be eating here again!
Always the high quality food at great value!
Service quality and taste are not as good. Just a small average place. But they are trying to be slightly different. I didnt like the gravy or sauces they have, no taste and very less choice. Not much of options, though they try to do their best. They have a nice fire oven baked pizza place and freshii next door. So you can get a bit of something from all the places. Vegetarian options: Some vegetarian options are there.
Very fast and tasty! Love their selection of toppings!
I absolutely love the food at Basil Box Always fresh, bright, vibrant, clean tasting, and properly cooked at the right temperatures. The staff are always very friendly and accommodating and this location is a nice stop if youre in the area. Its especially nice in the summertime when you can sit outside but theres ample seating indoors and the restaurant is always clean.
Love the fresh options, and the large selection to choose from! Very tasty.
One of the best boxes Ive had really nailed the flavours here and they put alot of protein which a lot of places chip on that usually. The steak is a sure hit would highly suggest for a healthy hearty meal on the go over fast food any day and the price just 13.99!
Great food! Friendly staff! But bring back the Thai poutine
Had the Nutty Chicken, added a few extra free toppings with peanut sauce!! Will definitely be back at this location!! Food
The food is absolutely delicious. Its gluten free and dairy free which is amazing if you have food allergies. Highly recommend.
Spicy tofu had 2 tofus & 14 dry red chillies that cudnt be eaten & loads of rice. Instead one May drink a litre of acid. Not worth the price. Jus day light cheating. Vegetarian options: If u don t know to make veg options, learn. Instead of putting chillies & calling it veggies
I would give 5 stars because I like the food e service, BUT I just wish they add LESS black pepper! Don t get me wrong, I like black pepper but the way that it s added to the food is not enjoyable, my mouth burn and I can t have the real taste of the food! :( Pleeeease, less black pepper!!!!!
I recently had the opportunity to visit Basil Box, and it was an absolutely delightful experience, largely thanks to the outstanding service provided by Chris. His welcoming approach and friendly attitude made a great first impression.Chriss in-depth knowledge of Basil Boxs offerings was immediately apparent. He took the time to educate me on their promotions, explaining the details in a way that was both informative and easy to understand. This educational aspect of my visit was incredibly helpful and enhanced my decision-making process.What stood out most was Chriss dedication to ensuring I received the best possible deals. He carefully walked me through the current promotions, helping me take full advantage of them. This not only resulted in significant savings but also added to the overall positive experience.The level of professionalism and genuine care Chris exhibited is a true asset to Basil Box. Its refreshing to see such dedication to customer satisfaction. His commitment reflects the high service standards at Basil Box.In summary, I wholeheartedly recommend Basil Box for anyone seeking quality and value, backed by excellent customer service. A huge thank you to Chris for making my visit both memorable and rewarding. Im already looking forward to my next visit!
Their food is very fresh and quite tasty. You build your own dish here with some preset meats, veg, sauces, and toppings to choose from, or you can get a pre-built dish like Pad Thai. Ive had a few of their different combinations and havent had a bad meal yet. Additionally, they have a bubble tea stand inside their location, which is awesome. Parking is very tight here, and the spaces are narrow as well, so prepare for that if you visit during peak hours.
I enjoy their food and customer service. Healthy options and portions.
I didnt enjoy the food. Theres something missing, either barely any sauce, barely any flavor/salt...overcooked rice & noodles ..usually thats not an issue with Thai type of food so Im a bit disappointed.
Food is awesome, so is the service
I know everyone makes mistakes here and there. But I drove 35 mins to eat here and Im a little annoyed because the shrimp was overcooked pretty bad. I hope this is the only time Im not satisfied with the food/service every other time it was great and I really hope it doesnt happen again.
Repeat offender here. Healthy, tasty and filling. Generously portioned too. I have so many favourites. The soups are really good as well.
I ve been a weekly customer here since September. Amazing staff. You can tell they are passionate about what they do. I m not sure how they don t get stressed when there is a line up, because I do . But they never crack under pressure. I think they are lead by Chris. He s really knowledgeable about the menu and the food and great with the customers along with the rest of the staff. I love that they make my chicken pad Thai fresh for me. It s always so tasty. The owner of this basil box should be very very happy with this staff. I love going here.
I recently ordered shrimp Pad Thai with extra shrimp through delivery and was pleasantly surprised with the amount of shrimp I got (it was a lot, just how I like it) While I personally wasn t a fan of the Pad Thai - nothing is wrong with it, just personal preference, the chili lime shrimp was amazing! I m excited to try more.
This location is my favorite in the Mississauga/Oakville locations. Great food, great service and an overall great atmosphere. Its a bit out of the way for me but whenever I want Basil Box this is the location I go to!
Ordered through Uber. Great tasting healthy vegan options
Amazing amazing amazing! Basil box needs to open more stand alone locations like this, hands down one of my fav places to eat! Placed an order recently through Uber eats - omg - SOOO delicious and I loved the way the flavours blended. I was a bit skeptical about the eggplant & tofu but it was so good.
Did take out and looked very healthy and was done with my traditional places I eat. I could start with any choices and protein and lastly saices / toppings . Got myself custom veggie bowl with brown rice , mid spicy sauce . Being vegetarian i hoped they could let us get all 5-6 options of veggies to add rather then only 2 . Rest all was good and worth a try . But surely they should Consider extra topping as part of price . As it is decent priced
Oakville location seems to be falling off with the quality of there food. Found hair in my meal as well as the noodles being extremely over cooked. Not what Im use to when visiting basil box.
Great experience whether ordering in person or through uber eats. Food portion is spot on and tasty. They are kind to accommodate specific requests such as making the base part salad and part rice. They pay attention to customer notes and requests. The last time I ordered through uber eats they placed the sauces in separate containers and the drink was in a sealed bottle. I was very impressed with how they had packaged the food and drink giving consideration to Covid and health protocols. We are frequent patrons of this location and will continue to be!
Good food. Good service
OMG! My favourite to have lunch. The food is so tasty and green tea and dragon fruit complete your experience.Also, try the brownie is amazing.
One of my favorite resturants
Amazing food and very friendly staff.
Amazing food
Taste was pretty good but I have to give it 3 stars simply because of portions. I went to pick up dinner for me and my partner. We ordered a chicken bowl and beef bowl. It s healthy, ingredients tasted fresh for the most part - rice was on the dry-end though. For the price you don t get a good portion size for dinner. Seemed like something we would be maybe satisfied with for lunch definitely not for dinner. For that we are disappointed. We ordered a pizza shortly after.
The food I ordered stir fry chicken has a lot of flavours but it could have been better if I tasted more meat in there than green bell peppers. My son thinks the garlic rice is little sour for his taste. Though everyone liked the fried chicken with all the dipping sauces on the sides. Overall, it could still improve it s quality given there s a lot of competition around the area that will give you more for less.
Love this place since the first one downtown Toronto then loved it at square one then found out that when you pay for double meat portions its the same as regular they give you a scoop and say its one serving then give you a big scoop and say its double portions but using the same size scoop when I asked about it he had no answer just gave me more protein
I make the trip to this location as I ve always had issues with Square 1. Staff is friendly, and this location is always stocked in all of their ingredients. Absolutely love that I can rely on them for a lunch or dinner option as my husband and I are both gluten and dairy free and with how delicious the ingredients are, I always feel great and never bloated.
The food is very tasty! There is a bit of a wait if you dont Build your own box. So if its lunch hour, plan ahead of time. The staff is very friendly.
GIVE JAWAD A RAISE. THIS MAN GAVE ME THE BEST FIRST EXPERIENCE EVER. $$$$$
Good food. Nice take on Thai food. Quick and delicious.
We did like that food,servers very energize happy ro help an explain
Service and workers are friendly and polite although. Food is very random when it comes to quality. I ve been to this location many of times. Although at this point in time more so than not it is unacceptable. Ie. hair in food, expired cheese curds in poutine, extremely under cooked rice, over cooked chicken hard as a rock. PS - no response from owner asking me to email them.
Delicious! Also great customer service!
Love the flavors but spring mix should be outlawed. Its almost always got some or a lot of rotten bits. Unfortunately, this was no different. Definitely try this again and avoid the spring mix.
We were served by Chris today at the Oakville location. It was possibly the best customer service I ve ever received. We had never been to Basil Box. He walked us through the process, offered suggestions, was sure to mention items that would be of additional cost, and even referred to my boyfriend as sir. Having previously worked in hospitality, I know it can be fast-paced and stressful. I commend Chris for his positive attitude.
Youll never get disappointed with the food and service there
This is a shout out to Basil Box Winston Park Oakville location and their exceptional customer service. I ordered a box from them and the guy had forgot my sauce. I am currently 37 weeks pregnant and as they can see its a struggle for me to even move around. My office is a mere 6 mins away and they went their way on dropping off the missing sauce for me to enjoy my lunch. Exceptional service!!! Kudos to Chris one of their staff who brought the sauce.
The quality of the food is amazing! Great customer service too!
Delicious food!!
Not bad
My family and I love coming here. The staff is always friendly, helpful, and not shy to share what their favourite combinations are. I would love if there were more options for halal meats, but the tofu is honestly so good, Id still get that regardless. Vegetarian options: They have tofu and options to make a proteinless box. Parking: They share parking with Blaze Pizza. Theres not a lot of spaces, and it gets full during busy hours.
Loved their Tofu curry as I am a veggie lover. Highly recommended. The place was clean and was well maintained.
Was about to rate this place a 5.. cant even contact the store, number says its not setup yet... Purchased a pad Thai with chicken and tofu (paid extra). I just got home, no tofu in the meal.. I also ordered a side of spring rolls, no issues. Id try calling, though again number not setup. 20min drive from my place so not worth driving back for this.. the wait is always long though the food was always good. Staff are friendly otherwise. The cashier and even the gentleman who gave me my order asked if I wanted a receipt (yes), then asked if it was okay Im the bag (yes). no receipt in the bag -- just disappointed... -- Edit: The owner got back to me on this and was happy to provide a meal replacement free of charge, and of course correct this time. Happy with the service and would highly recommend visiting, let alone reaching out if your order goes wrong. Thanks Peter (Basil Box).
I order the reg box with rice and meat everytime so my experience is based on this meal only. I love it, they will cook fresh steak for me if its low. Once or twice the steak tasted a bit off or the rice was too hard. Considering how many times Ive gone and had a great meal, this isnt anything to deter me from going but I do prefer super fresh steak/ingredients only. Service is always friendly and accommodating, portions are pretty consistent although scoops vary from different employees on different days. Not by too much though. I highly recommend this location overall. I would like to give 4.5 stars because theres room for improvement with food quality but staff is really excellent.
Long time customer however the protein portions for the larger box are very small now. Used to be one and 1/4 spoons however received 3/4 of one spoon. May seem picky but it changes the meal as you end up eating mainly white rice.
Fresh & healthy food. Highly recommend
I ve ordered from here several times and have eaten in (but different location) and I have to say it s one of my favourite places. Everything I ve had was delicious, fresh, and portions are generous. It makes eating healthy easy, but if you want a little treat, the brownie is delicious! :)
Expensive and dry. No amount of flavour. I got chilli shrimp. Should not have ignored the reviews
The best food, no matter what you order. Good sized portions. Always fresh. Vegan pad Thai is amazing. Food
Love the food here, enjoy the healthy gluten free options and a regular customer. Although one thing I noticed is they can be most times stingy with the sauce, if I ask for extra on side the won t put original quantity in the food and instead just in a small separate container. I like my food healthy, spicy and flavourful! My favourite thing about this place that keeps me coming back just wished they would adjust sauce quantity accordingly (of course reasonably)
First time I try this restaurant. I live thaï food but i find this one very canadianised. I prefer the authentic Thai. Table not cleaned.
Fantastic service from the store manager and employees. Food is top notch. Great value.
Chris went above and beyond in making my Basil box experience wonderful today. He made steak, chicken and tamarind sauce even though they were closing in 20 minutes. His customer service skills are also impeccable, thank you Chris!
First timer. I had the pad Thai with chicken. Sauce was very sweet and a lot of it. Chicken overcooked. Overall a poor dish at a relatively expensive price.
Although it took some time to get something that wasnt on the food buffet, it was really yummy. Prices were also fair. I would go back to try something else
Fantastic place. The Baos are dynamite. Youve gotta try those! Loved the flavor of the Bahn Mi fries as well. Very courteous servers and staff! Loved the ambience. Will definitely try a few more stuff from here in future.
Wow amazing experience! Charles and the team provided the best customer service. Friendly, helpful, and kind employees! Drinks and food was great. Highly recommend.
Came to Basil Box with a friend for the first time over the summer! Ive been hooked ever since. The coconut curry tofu box is delicious, and is my go to whenever I order with Uber Eats. As a health conscious individual, Basil Box truly offers the best of the best when it comes to nutritious fast food. While it is on the pricier side, a dish from here is worth every penny. Would recommend Basil Box to a friend any day!
Great tasting food. I wish that they were using white chicken instead of chicken thighs.
This is the goods right here. If youre on a diet, trying to eat healthier or just really like tasty food this is the spot. Food is great, a little pricey but you certainly get your moneys worth and the employee I dealt with was great too. Definitely recommend this spot.
Rice is way too plain but everything else has some flavour
First time going here and it was great! Some awesome healthy selections and the staff was very nice. Food was really good as well.
This place is so good i went with my family and they even allowed to dine in. Eve tho we had a baby with us who made a little mess while eating, the workers attitude was still very good and he was humble. I dont remember the workers name but i highly recommend this place. Might visit again this week. Highly recommended
Soo good! Love the customized boxes! *Make sure to ask about their spice levels on the sauces.
What a delicious meal that the whole family loved! Ordered coconut curry tofu, spring rolls, mac and cheese, rice pad Thai with beef. Bahn Mi fries were fantastic (a must order!). Everything was fresh and tasty. Will most definitely be ordering again and can t wait to be able to dine in.
Nice and friendly customer friendly. Good food. The staff was very helpful in providing us with the best choices.
Basil Box is #1. Super clean and stuff too
Wow, what an amazing meal I had, I ordered Chicken Pad Thai and the fried chicken on uberEats. It was packed nicely, tasted amazing, it was so fresh and also the portion size was pretty good, it might seem a lil pricey but its all worth it because its so tasty.
I found the place very clean, and the service and food very tasty and fresh!
I ordered the beef satay keto bowl. It was very healthy.
Expensive but healthy food:)
It was our first take out. Had good experience. People were nice and helpful. Will recommend it
They forgot to add penang curry to my salad. I have to eat it without any sauce.
Fried chicken bowl or a build your own bowl is the best. Most times its great.. today they were quite busy and forgot our side sauce but Ive visited at least 20x in the past w no mistakes.
I was in the area so I stopped by for a meal. Ive eaten at the Square One location many times and I have also ordered from the Yonge-Dundas location on a few occasions. Unfortunately the ingredients at this location didnt taste quite as fresh. I will acknowledge that this was after the first Covid lockdown ended and so quality could have been impacted during that time. I would gladly still come back when I am in the area again and hopefully Ill be proven incorrect.
Food was fresh and fabulous!!
Amazing service, good food, reasonably priced healthy food. Only thing is the chairs aren t super comfortable
So many delicious choices! My favourites so far are the coconut curry tofu box, and the satay mac & cheese with braised beef -- but everything else Ive tried has been soooo good too. Great eco-friendly packaging too.
Staff were super friendly and the food was delicious and fresh as always!
Minus 1 for spelling.
The most healthy & delicious flavorsome meal in a while. Staff is so so courteous & genuinely concerned . Must visit, again & again.
Chris was super helpful, excellent customer service!
Amazing customer service and such flavourful food. Our favorite is the lemongrass chicken. It is so delicious!
Love this place portions are perfect
I like the way you can build your own bowl or order something to be made infront of you! Really yummy coconut curry! the pad thai couldve been spicier but it was yummy either way.
Super quick. Super tasty, what a great model.
This place has a major fruit fly problem. Not sure why they can t do something about that. Usually they are laying eggs in sinks so maybe they are not cleaning properly the drainage holes(?)
First time trying this place. Great service! Fantastic flavourful food! Will most definitely come back.
Place is clean, people friendly, wish they would give more protein than just one scoop.
Great service, great food.
Healthy option!
Lots of awesome items... just doesnt follow up with quality as much as Id like it
Great place Great food and service, the Thai iced tea is a must try. Will definitely come back more and more!!!
The service I received today (Thursday, November 11th) was fantastic, the lady was super helpful, Im so sorry I didnt get her name, but since the moment we got in she greeted us and asked if we needed any help, when we said it was our first time she was so patient and explained everything very well. She had such a great energy and was so helpful that I am so looking forward to go back, my husband and I were both so tired after a long day of running errands and once we left the restaurant we both left with smiles and said: this is the best service weve had. The food was good, the regular box is well enough for 2 people, I definitely have leftovers. We both created our own boxes, the beef was made to order (not sure if it was because they had just run out or if its always the case) but it was nice, she said it might take 5-7 mins but took less than that. We will be back soon to try more.
Super friendly staff, especially Chris. Great service
Tasteless and bland , this place advertises authenticity but theres nothing authentic about the food.
Chris (the manager) saved my dinner party. He really listened to my issue and found a solution for me. The food is flavorful and its made fast. Their service is also marvelous.
Pretty disappointed!! Was looking for a healthy option and thought I would give this a try but I wish I didnt get it. Got the pad Thai and it had no flavor, to much salt and tasted nothing like Pad Thai. The spring rolls were more doughy not really filled with much and again no flavor!! For $20 for one person I expected it to be alot better. I will not be going back. I rather take the time to make it at home and it will take more like Thai then what I just had.
The food was very bla. No flavour.
Love this place. Fresh food, great portion, good tasting and amazing service. Very clean also. If you love a good spice, try the penang curry on rice, yummy!!!
The most healthiest and delicious meal I had in a while!!! Jaiden and Charles are very good servers(thank you so much guys,) I enjoyed my visit here and will be back soon
Basil Box is great as always, our go to place
Amazing customer service!
Greaaaaat!
Love the food!
I love basil box, fresh and tasty lunch... U can go low Cal, or high protein or do ur own stuff. Great with peanut sauce on it. Not cheap... But not much is these days, especially real food!