Guest Wok in Orangeville

Super staff! Our recent order was the best we have ever had in years. Loads of perfectly cooked broccoli in the Veg chopped suey and good size of chicken on the sweet and sour chicken balls. Always fresh and packaged up so nicely. Food

Food is terrible very salty overcooked and it took 45 minutes to prepare

Placed an order for take out & we arrived shortly before our order was to be ready but to our surprise everything was ready for us Good portion size for the price

We stopped in to order tonight, waited 20 min before deciding to get pizza instead after no one came to take our order. There were several staff in the back standing around and eating, very disappointed.

Order online for pick up! Tasted and looked like it was made 2 days ago! Stay away! Food : 1/5

Always A great meal at Guest Wok

What a gem of a place, delicious

I would give 5 star across the board. But I worry it would look like an AI generated review. I don t review often. So it s someplace special that makes me take time out of my day to do it. Great food. Fair price. On time. This is the spot. Food

Ordered Chinese food. Usually have half on delivery and the other half the next day Parking: In a plaza. Lots of spots

The food was inedible , I threw almost all of it out I should have known , with the sign that said no returns and no refunds

Always great dishes, service & atmosphere are 4&3 because its only takeout

Every single dish has the same uncooked vegetables and absolutely no flavour...you know if you cook your food the flavor will come out and make the dish taste like actual food .. SMH

Used to be the pinnacle of Orangeville and surrounding areas. Not sure what happened but a 40 dollar dinner for two tastes like leftovers and nowhere near the portions it was

Really nice people who serve great affordable Chinese food

Great food

they no longer do sit in but we got food to go and went to the park food was very tasty

Excellent service

Very quick for take out. Good lunch prices. Excellent food.

Food is very good and always piping hot.

I heard from someone who worked there that the beef is not beef. Some other domestic animal from china. The owners order all their meat from china. Too bad. It was a place I went to often.

Great takeout food. Lunch meals are a great value.

Absolute best place for Chinese food, its been a staple here for a long time. People come from different townships for it, its that good.

Chow mein, does not have the authentic gravy unless you order the more expensive option, the Cantonese Chow Mein. I looked up some of the pics from website posted years ago. I tried ordering a dish with a Side of noodles, gotta have something to go with just meat and sause like rice, etc. Obviously willing to pay extra. They would not do it, but they will send me a bunch of fried wantons for free...

Always great! And, so happy that our favourite Dinner for 2(A) has not risen in price, like everything else in this world! Under $40 with tax, and well have plenty left over for another meal, as the portions are very generous. Thank you!

If the beef n brocoli came with free rice like all the chi restaurants in brampton it would be nice

Best local Chinese I ve had ! We will be back . Great value and taste

First time ordering take out and it was FANTASTIC. Awesome food.

I just picked up our dinner with my daughter that has Cerebral Palsay and my daughter tripped on either the door mat or the hand sanitizer stand in the doorway. The two young girls working at the front counter chose to rudely laugh at my daughter rather than ask if she was okay. I m thoroughly disgusted and we won t be back!!! I also plan to spread the word regarding the behaviour of the staff, extremely rude behaviour especially considering they re working there. My daughter already has a bruise developing on her wrist so we ll be seeing our doctor tomorrow and possibly our lawyer.

Decided to get a dinner combo after the subway around the corner was cheap with the ingredients making my rice bowl lmao. I got a combo A which was chicken balls chicken chop suey and chicken fried rice. The chicken balls were ok they were the typical big ones with lots of dough but still good. The chop suey was good too but the chicken fried rice was the best I think Ive ever had!!! Cant wait to try other stuff from them.

Front counter staff is very rude (brunette guy, girl with glasses, and brunette girl) If you want better customer service go to McDonald s

Always great quality food. Fast and accurate service!

Best Chinese Takeaway

This place used to be thee best American style Chinese food ever, even beating all of Toronto. However as of recent any order I get just gets worse. The chef and ingredients you can tell have changed. The wontons are always cooked unevenly some burnt some too pale some too dark almost burnt and the meat filling now is waaaay overkill. Should just be a dime size in each one. The vegetables in the mixed veggies with beef are always undercooked and the chicken balls have changed .. posting because I know you re losing customers over these new quality issues.

Despite all the poor ratings under reviews I have been a customer of guest wok for over 20 years now and am just as pleased now as I was then!! The quality of the food and quantity had always been exceptional. Go to any burger joint and see what 12 dollars buys you compared to the guessing around 2 pounds of food in a lunch special. I am completely satisfied with the flavour, quantity and price. There will always be nay sayers that are having a bad day and need to lash out at this establishment to satiate there need for an out cry. Keep up the good work guest wok!!

No washrooms for customers. Our noodles were undercooked. This is the 3rd and probably last visit. Get out your salt shaker. Cantonese chow main so bland and noodles so undercooked. I tried to call and complain but no one answered the phone 3 times $90 down the drain.

Typical chinese food. Tried Yong chow friend rice 2 years ago and was so bland. I guess new cooks now and gave them a second chance. Same dish is way different. Way better. Very impressed. Order ahead as its busy in there around 4-5pm but things move very quickly.

Its Christmas Eve, I submitted an order at 8:30am this morning for 4:00pm pickup. Just finding out at 3:20pm that they cant accommodate our order for ourselves and extended family for this evening. Apparently they only take phone orders on Christmas Eve although their website and online ordering system doesnt indicate anywhere this is the case. The woman answering the phone was incredibly rude and said there was no way they could help us. Really disappointed in their communications and customer service.

When I went to pick-up our food at 7 PM on Christmas Eve there were at least 30 to 40 people waiting inside and outside of the store for pick-up. When we arrived back home we were missing the sweet-and-sour sauce for the chicken balls, the plum sauce for the egg rolls and soya sauce. When I phoned Guest Wok about the missing items several days later their only response was, Sorry. It was Christmas Eve. They should have offered free chicken balls and egg rolls the next time I placed an order. Disappointing customer service! Recommend that you never order on Christmas or New Years Eve from Guest Wok. Theyre not organized to handle the extra business.

Absolutely disappointed with this place ordered online at 1030am for 530 pickup at 2pm recieved email saying my was not confirmed Called the store and was told their is nothing they can do and next available pick up slot is not till 8pm This is not my first issue with this store will never return highly recommend no one else order here

I just tried to order dinner at 4:30 pm on New Years and they are not taking anymore orders for the rest of the night but are open until 10 pm. That s ridiculous!!

The food is absolutely disgusting. There is no flavour to any of the dishes. Diced vegetables & beef comes with chunks of broccoli and beef that s it. Shrimp and veggies absolutely no flavour. This was an expensive dinner for garbage. Save your money. Since this has changed hands it has gotten so bad. Guess we need to drive to Brampton for Chinese food.

Ordered multiple timed always well over $120 per order. The order is never correct and instead of offering to rush out the missing menu item I always get a run around. Need better restaurant choices in orangeville!!!

Best Cantonese chow mein

This place just screams authentic!! Fantastic food and the portions are huge, so its worth the $ your spending. This is my go-to for Chinese food in orangeville. I was worried about moving from downtown Toronto that the Chinese food might not be as good and I was blown away. No fillers at the bottom of your tray to make it look like youre getting more. Just good food on good food

I went today and I ordered chicken fried rice. And i asked them to make spicy. The chef and the girl at the counter refused me saying it, s not possible to make spicy .Then what is the point of ordering al cart food from the menu. It is not precooked. Once you take the order then you start cooking right. Or you cook the food in advance and warm it up and serve....

We order from here on Boxing day, very large order. It was ready on time. Food is always top notch.

Great hot & sour soup, fried rice, and kung po chicken.

Normally I enjoy food when ordered but unfortunately, not this time. Ordered 2 lunch specials and waited 10 minutes which was fast. Upon opening the containers at home, the bean sprouts were covered in some sort of jelly type of substance and the broccoli was soft. The breaded meat was fatty. The rice was ok. Unfortunate, because usually it s quite good. The young lady who takes your order is very nice though

I eat here once a week. Always fresh. Good value.

Best Chinese food in Orangeville

Atmosphere is basic take out no sit down service and I dont care food 5 star

Mostly excellent service and food. Only once I had subpar shanghai noodles, there were clumps of curry which made it unpleasant.

Ordered from here 1000 times! Maybe more, and they never I mean never disappoint. Ok, my wife says maybe 100 times. But still, always amazing food!

Best Chinese food!

Great food

My fav Chinese restaurant. The beef chow mein and chicken fried rice are the best.

This place is nostalgic for me, it is an Orangeville staple. No longer from the area I have gone years without eating here and missed it so much! Finally got takeout on the weekend because was passing through and it did not disappoint. Just as I remember it! No one does Chicken Chow Mein or Chicken Balls like Guest Wok. I have tried so many places and none compare. Nice trip down memory lane.

Best Chinese in town with great lunch options/deals

Good food

Guest Wok has been a Friday night favourite of mine for many years. I have enjoyed a selection of combo platters for one. The food is consistently great and only beaten by the prompt and efficient service. I have never had an issue with ordering or receiving exactly what I was looking for. Even on Christmas Eve, when ordering $100+ worth of food along with what seems like half the town, the amazing staff deliver the same top notch service.

Always hits the spot! Great Chinese take out!

Definitely the best Chinese in Dufferin. Great selection, my top favorites are the General Tao Chicken, Chow Mein dishes, Sesame seed chicken, and the list does go on. Very good value for your money. 1 dish feeds more than 1 people.

Yummy in my tummy.

Decent food.

Always order here when I m craving some Chinese. Order is always right, fresh and hot!

The best Chinese food of all time. Been going there since 1998, and it is without a doubt the greatest.

Friendly service staff, generous portion, mediocre food.

The worst experience ive had in my life. I waited 30mins for food when they told me 10 mins after driving over 2 hours to my girlfriends house. Some lady walked in and try to take command of the situation when she wasnt involved. I told the lady that took my order that I would of came later if I know. The lady that wasnt involved, had the nerve to say you got your food, didnt you and walk away.

Its our go to for Chinese. Worth the wait.

Good food aways fresh

Food was so good had leftovers for days everything was quick and flavorful cheers to the cooks and the servers

Amazing food.

Really enjoyed everything I ordered

Dine in was not available but great food and service.

Ordered takeout for 16 people and it arrived on time with all the dishes and still warm! Food was delicious and a great price.

Very annoyed when at my suggestions based on website info my friends and I went to guest wok to dine in today only to be they don t do dine in. If that is case website should have dine in removed. Very misleading as their take out food is good. Very disappointed

Had to throw out the 2 orders of general taos chicken. All fat and not very appetizing. I use to love this place, now not so much... really have to think about ordering from again...

Never had a complaint here

What is there to say about this venerable takeout institution in Orangeville that is not already known? The food? Delicious. The website? Functional. The lineup? Crowded but moving. Guest Wok has never bungled an order for us, or delivered a dish that wasnt delicious. General Tso & Shanghai noodles for the win. You cant go wrong with Guest Wok.

Disappointing food. - Bland and tasteless. - Very poor quality of plastic cutlery. - Poor packaging. Difficult to carry & eat from. The No Return No Refund board means there are a lot of return requests. Vegetarian options: #11 Mix veg with rice

Good Chinese food fast!

First time ordering here. The food was fresh, ready to order, great value and was great tasting!

Always delicious!

Loved their Singaporean noodles, tasted awesome with the soup I got (cant remember the name though)

Worst food I have had in a long time. Specifically mentioned to not have pineapple but they still included that. Refused to compensate for this mistake. Please dont eat here. Anita is from another part of the world and does not understand customer service at all.

This place is horrible. Anita is mean, rude to customers and doesn t know what customer service is at all. I don t recommend anyone to go to this place ever again because we had a very bad experience last night. We ordered Thai fried rice and specifically mentioned no pineapple as my husband has allergies. But they put pineapple and we had to rush to the emergency. But they denied the mistake they did. Never ever recommend this place. Pls don t eat from them.

Food was pretty good,no complaints! First time customer,would go back. Food

Been going to Guest Wok since it was in Shelburne, love this family owned business and the food. They also pay attention to my dietary needs.

Popped in for take out. Placed my order..$$75.00. Took 15 minutes and tasted great. All fresh and hot. Very polite. Will definitely be back. Thank you Food : 4/5

Vegetarian options: Good selection Food

Placed $45. Order and told 15 minutes. Went back in and handdd wrong order. They gave mine to someone else. Waited another 15 minutes for my order to be redone. Told I was given 2 extra egg rolls for my trouble. No extras in the bag. Been going here over 30 years and in past year have had numerous foul ups with the order. Missing or wrong items. Disappointing.

Ive been going to the Guest Wok 10 plus years never had a problem. Im suspicious of a person taking pictures of the inside of the business and thier food. Then there complaint the food made them sick. Maybe they want to start a restaurant and trying to hurt a good business

The online ordering is fast and easy

I am absolutely appalled at the way we were treated at this place of business this evening. We ordered food for a family of five - 7 dishes total. When the order was placed and confirmed online through the Guest Wok website the confirmation stated our order would be delivered within 30 minutes. We placed our order early, having three children under the age of 5. After waiting for 45 minutes we called to check on the status of our order. We were told that they were very busy tonight, and that the timing on the website is wrong. We asked for an update on our order and were told it wasn t even finished being made yet, and that if we were unhappy with how long it took they didn t care if we just cancelled our order. Throughout the conversation we were nothing but polite and respectful yet were met with raised voices, talking over us, rudeness and disrespect. To say I was shocked by the tone of voice, language and volume I was met with on the phone is an understatement. Our food arrived more than an hour after being ordered (twice the expected delivery time), we were still charged full price as well as delivery fee, and we will most definitely NOT be returning to this establishment. Congratulations on losing long-time customers.

Best cream cheese wontons ever

Best in Orangeville

Editing my opinion from several years ago: 5 stars. Great portion sizes. Food is delicious.

I order hot sauce always with my food because thats how i enjoy my food - Spicy. But Guest Wok always Forget to add spicy sauce and when you call them and ask where is the spicy sauce they would simply say oh we will add a note to your account. And they don t even apologize, what a terrible customer service. So guys and girls if you like your food spicy it is your job to remind them a thousand times on call, before they dispatch your food, otherwise guess what, a note will be added to your account to help them remind next time. Wow! Your money and tips are not good enough for them to remember how you like your food. Beware of these helpless people who have trouble remembering to add spicy sauce or see the notes or see it and then ignore it. I wish a lot of people see this and get their food the way they want.

Recently the quality has gone down a notch and it seems like that there has been a change of ownership as they seem to care very little about these issues as they choose not to worry or respond to them at all, which is very different compared to some fine Chinese food restaurants around the area.

Theyll deliver to mono mills, alton and Caledonia village but not grand valley. Disappointed.

Ordered early because it was New Years Day. Food came but was cold. Also to my surprise the delivery guy wasnt wearing a mask. We try to support our local restaurants during these tough times for them so was really disappointed he wasnt wearing a mask. It will be a long while before I order again for the no mask reason alone.

My order consented of several items the worse was vegetable curry ugh I know my curry & it was the worse ever couldnt finish & the steamed rice a big goo

Weve been ordering for years but not anymore after seeing a guy in the kitchen loading noodles to containers with his bear hand! Customer service at that place is the worst you can get in Orangeville

Our fav local Chinese food!

Im super picky about Chinese food but IMO this place is awesome my kids love it too

Great food, friendly

I was recommended this restaurant by a friend. The food was great, really large portions which I consider a plus. I will definitely be coming back!

Great food at a great price. Friendly service. Thanks!

Thai chicken rice. The rice is not cooked enough to eat

Great food as always.

They are consistent and what you expect from Chinese food. Good service and reasonable prices with decent portion sizes.

Worst experience on Valentine s Day. I ordered my meal at 6:20. They said it would be deliver at 7:00. I called at 7:20 and was told that my order is out for delivery. It is now 8:00 and still no food. I was told they are short on drivers and there is nothing they can do, so does that mean I food will be cold!!! End up canceling my order.

We are always so happy with these meals. We order lunch specials and love the way it tastes the same every single time. They are well priced and offer large quantities. We recently moved far but when my husband works in Orangeville, we treat ourselves from time to time. Guest Wok is our go to place!

Great food!

This is the worst food I have ever had. The noodles had no taste at all very bland. I wouldnt recommend this at all.

Very good Chinese food excellent service very fast

Not too many other options for Chinese food in the surrounding area. Its usually pretty good but not consistently.

First experience at this restaurant. Waited about 35 mins after I had placed my order for General Chicken wings with steam rice and was told it would take 20 mins. After I finally got my order, I opened the bag and to no surprise, no cutlery s. Chicken wings is drizzled with sooo much sauce. way too much for my liking. Cmon guys! You guys can do better than this. This order is more like chicken stew and its not what I expected. The sauce is very sweet and to make it better just add a little bit of sauce to the wings after being fried and mix it up. Simple. Don t over do it by pouring 400ml of sweet sauce on the wings. My stomach was not good after eating 3 wings. Unsatisfied customer.

If I could give negative stars I would

Best Chinese food around...

After an appointment, decided to come by here for lunch and was not disappointed! The staff was friendly and helpful, helping me identify the items I was looking for, and the food came out at a decent time. The food I ordered was very good, and the portion size for that price is fantastic, especially for a lunch special!

Food is fairly good, if not a bit pricy. It s always busy it seems, feels a bit like an assembly line picking up food. The quality of the food was pretty good, a bit greasy, and a good selection of dishes available.

This is definitely rhe best Chinese food in Orangeville! Ive been going here for over 20 years! The food is always good and reasonably priced!

Things went smoothly and quickly!

Real good food. Yummy. Order mixed up though

Amazing food

Ordered a personal dish with sweet and sour CHEESE Wontons only to find we got Pork Wontons upon getting home I called to advise them of the mistake and the lady over the phone said well it was free anyways because you paid cash. This should never be the answered and never even offered to replace the wontons we eat here very frequently but unfortunately for the person over the phone they lost a reoccurring customer.

Walked in, placed order, walked out 5 min. later. WOW

Its so yummy and they were great the one time there was a mistake with my order. We order here about once a month!

Parking: Terrible packing lot Kid-friendliness: The food is good for kids, but staff are not friendly Wheelchair accessibility: Not wheelchair accessible

Good food.

Food is ok, prices are ok , they are unable to make a a meal spicy when asked before which baffles me . Is it because the food is already pre-made or they just don t own any spicy ingredients ? Anyways good for Orangeville standards. Nothing special

Parking: Friendly and the food is good

Good food

Taken fore granted for my entire life until I moved away and discovered that the majority of Chinese Food out there is complete garbage. Black Pepper Beef is killer!!!!

Still the best.

Ordered from guest wok. Ordered 62.00 of food and the only thing edible was their rice. The shrimp was hard as a rock. The Cantonese chow neon was mush couldn t even pick up the noodles veg were mush. Sweet sour pork was hard not chewable at all and call to talk to manger and he was yelling at me not to come and order his food again. Go screw yourself. Watch v what you order from this place.

Love the food here and the prices are amazing

We brought our food home and while eating it I found a black hair in my food,

This has to be the worst food in Orangeville. Everything was disgusting. Nothing had flavor. Rice was burnt. General Tao was soggy and had no broccoli or hot peppers. Beef and broccoli no flavor. DO NOT RECOMMEND!!! $124 in the garbage! Thanks for nothing guest wok.

Worst chinese food Ive ever had!! Id give this place zero stars if I could

Ive been going to guest wok for years, they have never disappointed in the quality of the food for lower prices. Just amazing. I would HIGHLY recommend this place to anyone that asked. I hope to be able to continue to come back for years to come.

Great food and service. We had wanted to dine in but unfortunately they didnt have dine in open. It wasnt too big a deal that we had to settle for takeout as they provided plates and cutlery.

The food was hot and fresh. Staff were friendly

Food is always ok. But there s always something wrong with something. Old hard springrolls and sesame chicken for ex. Chewy ribs:( It s also quite expensive for the quality you get.

Worst Chinese food ever Tried first time Not recommended

Since moving to Canada in 2017, Ive been searching for a great Chinese restaurant and have frequently come away disappointed. With my first order in October 2020 from Guest Wok, that search is over. From the ease of online ordering, to quick pickup, and downright delicious food, Guest Wok has it all. We ordered a number of Szechuan dishes and were pleasantly surprised to have some spiciness and tingling feeling on top of well seasoned, flavorful food. Id highly recommend anyone in the Orangeville area make this their Chinese restaurant of choice, it was worth the 25 min drive for me!

I have enjoyed this place for years about time I gave it the five stars it deserves. Literally miss this place anytime Im eating Chinese food from someplace else.

I do not generally leave bad reviews (or reviews in general for that matter) however ai am blown away with the lack of customer service and horrific treatment from the location owner when I called to let him know the food was cold. We live less than 5 minites away from the location and the owner said we were lying and its physically impossible fle the food to be cold and continued yelling over me when I was trying to explain myself. There are a lot of deserving struggling takeout locations that are happy to listen to their customers feedback if there is an issue. For 50$ for some chicken balls and fried rice I wouldnt give this man my business ever again.

Always delicious and great portions sizes.

Food is always amazing. They were super quick and very courteous.

Been doing takeout from here for years! Always enjoyable

Pre-frozen food. Only decent dish we got was schezuan beef. Even the rice was terrible.

Food it always delicious. I often get chow mein and its definitely able to feed more than 1 person. Fast service, tastes great, and good money value. Vegetarian options: Can not include meat with most meals Dietary restrictions: Most Asian restaurants can accommodate most restrictions Parking: Parking available and always had spots available

My vegetarian order was smelling fish

Always a quick fix for dinner.

So disappointed with our food here, to the point we couldn t even eat it. The meat was tough, lacked flavour, and the vegetable and noodle dishes were waterey. I called in, and the initial staff member on the phone was kind and responsive, but when they passed me on to the manager to resolve the issue he was extremely rude and yelled at me over the phone. I was shocked that he raised his voice and in disbelief by the things he said, as I was just providing feedback, and was completely respectful. Will absolutely never be returning here again and would not recommend this restaurant to others.

Awesome food, no dining in at the moment, take out only

Great food! large amounts will leave you having to undue your belt a few notches if you try and eat the entire lunch specials. Never disappointed and the food is always fresh as this place is always busy! Give it a try you wont be disappointed.

Great food, friendly phone and counter staff, pricing is average for the industry! Have always had good quality food from Guest Wok!

Parking: Good but when this place gets busy ..wholly

Love this place, been going here since I was a little kid, love their dinner platters and the wonton soup.

I got the worst dinner today . If a next time I will check before leave

Amazing food & service

very generous portions, friendly service. very good web page interface. great price

The best Chinese Food in town!

Unfortunately, not the best food we have had here. My chicken with diced vegetables and almonds had only a mere trace of chicken! This place has always been good for us previously. Hopefully just a one off.

Good food

Good place