Westside Business Centre, 540 Riddell Rd, Orangeville, ON L9W 5H3, Canada
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
I dont know if the owner is feeding the staff ecstasy on their breaks, but this is without question the best DQ ive ever been to. Food quality is always crazy fresh, staff are insanely courteous and professional, everyone needs a raise
I got two blizzards here, asked for coconut, peanuts and pineapple in it. The server said a Hawaiian? I said sure... I don't know if that's what they call it.. I just want the toppings I am requesting. What did I get? Banana, coconut, pecans and pineapple😳 No thanks. I went back the following day to have it rectified, told them I only want the 3 toppings... she wrote it down on the metal counter top with a black marker... What did I get? Coconut, Pineapple, & Pecans😳 Is it that hard to have 3 items, pineapple, coconut & PEANUTS? Apparently, pretty dissatisfying👎🏾
Dairy Queen is my family’s favourite spot, this store is exceptional with a nice seating area and a cool fish tank the kids love going there. Food options are well are reason priced and ice cream is always great. Staff is super friendly and provide excellent service.
Absolutely no complains. I have visited this location weekly for Yeats and always experience the best service. I've never had my order incorrect, always fast fresh, hot and delicious. Thank you to the management and staff for a job well done. Kind regards, Steve
I went in to today around 7ishpm and it was fairly buzy the Young lady that served me was amazing and so nice and was non stop working. The other ladies and kitchen guys were also very nice happy and food was so good. Out of all the Dairy Queens iv been to in Ontario this one is always my favorite just miss the old location by home hardware. Good job guys
I got 2 4-peice chicken strip with fries and I was not quite happy with the quantity and freshness. I used to come here often and they would give appropriate proportions for the price. In my opinion not worth $12 for this.
I placed an order online with very little detail - just wanted the Frozen colours airbrushed on the cake. This location did an outstanding job and it turned out exactly how i envisioned it.
Staff was fast, and receptive to my requests to decorate the cake. Every year we get an ice cream cake, and this year has been filled with difficulties and turmloils, and all we wanted was some normality. Thank you so much DQ for keeping a long standing tradition going. Thank you for the cute decor on my cake.
Always the best time. Friendly staff, great facility and fun times
Whenever I come here to get a meal I am always so surprised on how fast the food comes out. Great service!
Great and quick staff, good products and a client point plan that really pays off.
The Dairy Queen in Orangeville is great!! All the staff is friendly and happy to be there. Food and treats are always delicious!!
Yummy
Clean environment, fast and friendly staff.
GUYS THERES A FISH TANK IN HERS
The food is always really good bout the same price you d pay at McDonald s across the stress except you can actually be full haha, limited interactions w the staff to be honest. Parking: About 7-8 spots I believe Wheelchair accessibility: Parking for those with disabilities
Clean, courteous, and great desserts
Great service, all the workers were friendly!
Kid-friendliness: The children always love the fish tank in the restaurant!!! it s like a free trip to the aquarium! Food
It was fine just ordered & picked up 2 Blizzards but I had to drive from Shelburne to Orangeville to purchase it thats the only issue I have need one here in our town Parking: Not alot of parking Kid-friendliness: Its made for kids to enjoy with large fish tank & alot of different kinds of fish Wheelchair accessibility: Its right in front of the store
This stupid place does not answer the phones.
Fantastic service today for a late lunch, food was hot and fresh and the young lady Emily was beyond nice, brought our food to the table, had condiments wrapped in our napkins, big smile. Very refreshing for a fast food joint.
The young people working at this location give me hope for the future! Always polite, professional, enthusiastic and seem like they are working hard. Very refreshing to see these days.
Awesome food and dessert. Never a mistake
Going to DQ is like going to Cheers - where everyone knows your name. Everyone is so friendly and lovely. The restaurant is spotless.
Staff was very friendly and helpful. Food was delicious.
Good food and staff, but why would you bring out the dessert before we have received our burgers. By the time we have finished our burgers it is melting
Fast Service every time. Foods always good
Great new flavours.
This place should be what all other Dairy Queens have to compare to. Always top notch food. Love the way they bring your food if youre dining in and treat it more like a restaurant than a fast food joint. Any other Dairy Queen is only good for ice cream, this is the only one Ill go for the meals.
I ordered poutine ..that was full of salt. Worst experience.
Peach Cobbler blizzard was absolutely disgusting. Full of sugar coated orange gummy s that tasted like paint thinner. There was nothing that resembled peaches After 2 scoops it hit the trash. Catastrophic failure Dairy Queen .gross Food
I got dQ coupon saying get a free blizzards and chicken fingers .And when I went we can t give it to you like what the heck
I always used the drive thru but today I went inside instead. Wow, this is the best DQ I have ever seen! And of course it s delicious.
Good service and the desserts are delectable. Highly recommend a visit on any day for no reason other than to enjoy the treats :)
Very cool place too gow
Loved the fish tank, friendly service
WAY TO EXPENSIVE $13.99 for a 6 piece chicken strip basket...just chicken no fries or drink. Then $4 for a poutine. We wont be back Food : 1/5
Total sweethearts! My family and I stopped in close to closing and they still happily served us! Thank you!
Consistently good no matter when you order, always the fastest Drive thru!
Thank you sooooo much for our amazing Frozen cake today !! Beautifully done by whoever was on shift April 20th morning!
Terrible location, owners are rude and refused to give me an ROE when i quit. I had to write to my local MP to force them to give it to me. Worked there in high-school and the kitchen is disgusting. Don t support this business unless you want overpriced food poisoning Food
Very nice place. Service is excellent.
The staff were very friendly and helpful. The food was as expected but the staff was the star of the show. I would like to mention Abby for her friendliness and helpfulness.
I had 2 employees help me after they saw I had my hands full amazing guys wish I got there names
I am very appalled at the poutine I just received. For $7.90 you would think the dish would be filled but sadly it was only half filled. I have always enjoyed your poutine but for that price and lack of food for the price I will not be buying another from this franchise.
Great service and like the food!! I would like to edit this review and give this DQ a 5 star for their awesome service and kindness and understanding. Thank you! P.S the food is still good!
ordered a milk shake but got no milk and i couldnt suck in anything with the straw. disappointed but service was good
Wonderful staff. Very pleasant. Extremely clean..... nice job, everyone. Every time I go in there, it is constantly perfect!
I got banana split, and there was barely any ice cream in it. There was banana and pineapple chunks in but no strawberry syrup and barely any ice cream. And they put a little bit of whipped cream in it.
Terrible food, I got sick from it !!!!!! Dont eat here...I got so ill for 3 days. And they also have terrible customer service at the counter on the phone and through management.... Simple questions cant be answered....and very rude!!! Food
i am allergic to dairy but its okay. mmmmmmmmmmmmmm blizzy Wheelchair accessibility: good
The owners are fantastic!
I m not sure who is answering the phone over there but they are absolutely fantastic!! Customer service extraordinar!!! Thank you
The staff at the Orangeville location is awesome!! It s great to see young adults with such good work ethic! It s a rare thing these days! And the Jordan 4 bday cake they did for my son was perfect!
This place has gone down hill.. I ordered skip tonight and they missed a side fry, gravy and the Caramel in my shake.. YOU ARE NOT PRIORITY ON SKIP. You mean nothing to them. Everytime I order skip theres always something missing but never this big. I havent eaten today nor will i be eating at all now. All so they dont have to buy fries so they get mine? Cool, Im absolutely LOVING this new generation of teens.. why do they even bother working at all?
Great cakes good food Burgers are awesome Great staff Food : 5/5
Excellent place to stop and eat! The food is good and the service is excellent! The people there are polite and very friendly! I always make it a point to stop here for lunch whenever I m passing through Orangeville!
My fav DQ!!
Orangeville Ontario only DAIRY QUEEN
The atmosphere was freezing and the way the booths are designed, the voices in the next booth echo. My burger had so much BBQ sauce the bun was soggy, patties were dry like they had been a re-fire, poutine gravy was thicker then ketchup and was only on half. Even with an added side gravy it was terrible and unlike other locations. Kid-friendliness: Temperature is not good for children
5 stars because fast food can be so-so on a good day. Great service. Consistent food quality (great at the fast food level imo) Clean restaurant with a beautiful (and big) coral aquarium. Ive come here often, though not regularly, and have never been put off.
Was not happy to see so much hair around food products. Hair is supposed to be covered completely not hanging out of visors .
Food was very good will come again
Honestly the best customer service in Orangeville. The day time workers are so kind and make you feel like the most important person in the world. Obviously their ice cream is also top notch. Would recommend.
I ve gon 4 times, every single time I buy a blizzard it is MELTED. they don t even flip over the blizzards because if they did it would ALL SPILL OUT. You have ONE job and it s not even being done. Not returning unless this is changed..the chicken strips are alright though
I honestly drive from Fergus to Orangeville for any cakes specifically because of the amazing service I have ALWAYS recieved from this location. This location unlike others, will allow you to place a cake order within 24 hours as well, they do not charge you an image upload fee. Love the service and the quality of cakes that this specific DQ has consistently provided for our family and our family events. FYI, my daughter does have Celiac and they have always been careful to ensure my cakes are gluten free, and my daughter has never fallen ill after enjoying these cakes. Thank you Orangeville! :-)
Food is always good at the DQ. The mushroom melt is delicious
I just experienced the BEST customer service from either the owner or manager at this DQ today (unfortunately never caught his name). I just called to order a custom ice cream cake and the fellow I spoke with was so incredibly helpful, warm, kind, and patient with me. Cant recommend this business and owner/manager specifically enough - 10/10 service! Thank you DQ Orangeville!
customer service was great and food was delicious. very nice interior and went for mother s day dinner. will definitely be back
Great place for ice cream and blizzards! Friendly staff. Always going there for a great treat!
The customer service was phenomenal! To all the girls working the morning of May 20, ya all were awesome!
Fastest Dairy Queen drive-thru ever.
Overall this is a great DQ. However, quite busy most of the times Ive been. Doesnt seem to phase the army of teenage icecream technicians, they are on their game.
The staff was friendly and quick to prepare our order. Great experience. 100.
DQ as always is a great traditional place to visit.
Always great place for ice cream treats.
They are a good example of this chain. Nicely done.
Loved it
everyone here is always so nice and food is so fast and good and this is the best fast food place ever. everyone is always so so kind. great service and good quantity of food and affordable Dietary restrictions: I am celiac and this place is perfect
The staff hustles and are very friendly and polite!
Very popular place all year long.... really like getting ice cream yreats from here.
I had a terrible day at workday, my car broke down and the water fountain wasn t on!! I thought I would stop in DQ on the way home and try to have a glimmer of joy on my way home. Line up out the door, kids screaming, rude teenagers. I finally get to the cash to order and see this young customer service representative. Her smile and energy were contagious. I look down and see her name Cara with a C. Well Cara was on her game, customers all over her and she didn t miss a beat. Busting and splitting hot eats, cool treats. I ordered my old reliable Snicker Blizzard but Cara could see I needed a boost. She talked me in to Cotton Candy Blizzard, talked and listened to me as she made this masterpiece. The best blizzard I have ever had and she brightened my day. Honestly the best customer service in Orangeville Ontario. Cara made my day!!!
Always clean and pretty much always have encountered super nice workers! Love to sit inside or out on the patio and the food is always great
Oh this place gets a Gold star in my book, I called with a massive order and the manager was so helpful and fast! Whoever was the manager here at 10am on July 7th Thank you!!
We always order an ice cream cake from this location for our family birthdays, which are many because we have a large family, and they never disappoint!
Friendly staff , and great food !
Quick service and great ice cream, it doesn t get better than the Orangeville DQ. Received amazing customer service from the staff member who brought us our order (I believe her name was Sarah?). She went the extra mile to ensure my family s satisfaction with our desserts despite my children having very complicated blizzard orders lol. Highly recommend this location and thanks again Sarah for the friendly and efficient service.
Best fast food burgers around. Strawberry shakes are also some of the best you can get.
Always like this DQ location. Food is good, service is always great!!
The service here is always nice, even the manager is pleasant. They never take too long every time I ve been there, and even when there s a long line it s efficient. Food is standard for Dairy Queen so, expect that quality when going, can t change that. But the people there make up for it!
Great service . Clean . Friendly staff . Great variety of cakes. Ice cream. Food . Reasonable pricing. Excellent locations . the s mor blizzards . Awesome peanut butter parfait
Good place for family dinner
Kid-friendliness: Great family seating, especially if you need a highchair.The fish tank kept them occupied until Food delivered. Having food brought to table is so helpful when you have 2 kids under 4. Food
Just had ice cream out on the patio, staff brought it out to us while we sat in the sun!
Everything I ordered today was awful. The onion rings were overcooked, the burger was undercooked (I actually couldnt take more than a bite, it was disgusting), and the fries in my poutine tasted as though they had spent hours hanging out under a heating lamp. Lovely girls working, however I would rather eat at 7-11. Which is where Im headed after tossing $26.00 worth or food.
We popped in for a pit stop snack and loved the entire vibe of this place. The aquarium is next level - so much love and attention into it (is that real coral?) the staff were lovely, super happy and having fun at their job, best DQ we ve ever been to, keep it up!
Good
Shakes are not thick anymore, and the food tastes so processed
Service with a smile goes a long mile. You cant go wrong with ice cream either. Food
I should basically live here!!!! Everything from food, to service was and is always absolutely amazing and delicious. I will always continue coming here!!!
Amazing Service couldnt ask for anything better always a positive atmosphere
Lovely staff!!!
These people are great! Once of the few left where people are happy to be there, I have never had an order mixed up, screwed up, or missing anything. Highly recommending this location and its staff
What is the point of having preorder on the app at your location when the app states a time it will be ready and to go to the pickup area? Then having the already paid costumer wait in line to check in before starting the order? Having no pickup area. You have been paid already. The point of preorder is to not have to do the in-store waiting. Is it a lazy thing this location is doing, or just a stupidity thing?
Extremely good, fast and kind service. We enjoyed our time there.
Very good place super clean and Staff are very professional and nice. Great service and well trained Best fast food place so far Food
Great place for Ice cream and a burger after a hike at many of the conservation parks in the area of Orangeville and Caledon. Love the fact that they served our ice cream to us at our table.
Friendly fast service in a clean restaurant. Delicious hot food.
The best
Everything was hot and fresh, but seemed to miss the mark. My fries were heavily salted so much so that I could only taste the salt, not the potato. The burger just had no flavour. It was hot and freshly made but maybe too hot. I tasted nothing even though it was one of their signature burgers. I wish I could score higher but I really was disappointed in the taste of their products.
Blizzards are the best
Nice place!
We really like this location!! Been going there for many years. Only had 1 issue a couple years ago and they were so wonderful in resolving it. This is the only location close to my home that will write on the cake with whipped cream if you arent a fan of the gel pen.
Fast service, friendly staff. Only a 3 star because the prices are so high. Not a staff or location issue.
It was hot today so we went for a drive to Orangeville. Stopped into dairy queen and got us a real cool down milkshake . My favorite is pineapple. Very quickly thru the drive thru.
Store was VERY CLEAN - saw a team members sanitizing the freezer door handles while we were there. Food cam out hot and fast. Counter staff were exceptional - friendly and professional. It was a lovely lunch stop for our group.
The cherry sundays were supper the Grandkids had large assorted sundaes
Nice spot!!
Ordered double flamethrower got double cheese... not impressed, check your orders guys!
Always a positive experience. Staff is friendly, they care about food quality.
Had an issue with a gift card and it was resolved by management with no hassle. Staff was very polite, and the service is always fast
We were there to buy a cake for my daughters birthday and I was pleasantly suprised at the selection. My husband got hungry and ordered a hamburger but it came with cheese on it and they very quickly got him a fresh one.
Very clean and spacious location. Lots of seating available. Friendly and courteous staff.
Service was amazing. We bought a cottoncandy ice cream cake, which we forwarded a pic of our daughter to put on the cake for our 7yr old and we thought it would be a typical cake with your sprinkles and a distorted pic of our daughter, but it looked amazing and the pic was as clear as the actual pic. It was amazing and my daugher was so happy when she saw it...as her parents were happy too. Dairy Queen keep up the good work and we will definitely be seeing you next year.
Awesome location, staff, food, and ice cream. Very clean, and the best staff works here.
I usually don t do this but it s getting very annoying now. I always order the strawberry cheesecake blizzard and EVERYTIME I can almost count how many pieces on cheesecake is in there not to mention I ALWAYS order EXTRA cheesecake I m annoyed
My husband and I were driving from Pearson back home to Bayfield and we re starving. Passed by at 6:30pm last night and decided to grab something at DQ on the way by. First of all, the FRIENDLIEST drive-thru voice I had ever heard - this lady was a DELIGHT! When we pulled up to pay, that young lady was also super friendly! Pulling up to get our food and the kitchen was hopping! Clearly this team knows what it s doing! Lots of smiles and the food was perfect, hot, and just what we needed to get us home. Honestly, probably the best drive thru I ve ever been to! If you re spinning past Orangeville in the near future, skip McDs and head straight to DQ. It doesn t seem like much but it was a very long day and the friendly faces were very appreciated!
Blizzards were a bit melted. Definately couldnt do the upsidedown blizzard test.
They changed the tasty red buffalo sauce I got last weekend with the chicken strips to some new thicker orange gunk less than a week later. Disappointed with it and wont be buying them again.
Always a good experience... everyone always smiling and in a great mood. Great team at Orangeville DQ!
We just had a soft ice cream cones They are always delious
For my daughter Birthday that we celebrate in October 11th I order a cake in this location and it was AMAZING. Thank you so much to all worker staring from the girl that took my order. GREAT JOB.
This is my go to place for lunch! They are able to get orders out very quickly with little to no mistakes which is great! The meals and other options are amazing and always done wonderfully!! Definitely a fun and cute spot for a family night!! Kid-friendliness: Very kid friendly! They have a fish tank inside and all of the children gravitate towards it. Great distraction for my boys while I order!
This place is always good
Server was very friendly which was a fresh change
Dont like the ambiance, but thats with every fast food restaurant. The burgers are ok. My main reason to go to DQ is the fantastic peanutbutter or peanutbutter-cherry flavor milkshake.
Food quality has dropped dramatically.
Always had a very friendly experience and quick service.
Lets be honest, its a chain restaurant that we go to when were craving all that tastes good. What sets this location apart is the wonderful staff! They are always smiling, pleasant and genuinely enjoy their jobs! You guys rock, keep it up! Great customer experience every time!