Subway in Orangeville

Last evening I visited there for the first time. I was delighted with the service I was given. A must visit location.

11:17AM October 26 - Worker was on his phone, asked for my order, and after I ordered he said 1 second, kept talking AND typing on his phone, then put his phone on the board where they build the sandwiches... DISGUSTING.

Rude. Maybe because I didn t tip on my single sub takeout order.

Awsome subway with amazing people!

I visited the subway on Sunday morning. And the guy named Nikuj who is giving very good service. The sub he made was very good.

The guy who work on Saturday mornings is amazing. Giving amazing customer service making delicious sandwiches also maintaining hygiene. Wonderful place to sit and eat.

Went in 15minutes before close and they had put everything away. Not impressed, they should have turned open sign off

This is a well-located spot for us to stop and get subs to go, midway during our drive from the Greater Toronto area toward Grey-Bruce cottage country. The food and service were good, as expected.

Always a good, healthier option. Vegetarian options: Subway offers a few vegetarian options Parking: Available within the parking lot.

I have visited this place on last Sunday via passing Orangeville. I must say that I have never experienced this kind of service anywhere. Super clean, best sandwich, best service . I would recommend this store to all and this would be my go to place on next visit

Best place for Sub overall. Amazing service.

Disgusting customer service. I wish I could give you guys 0 star but unfortunately I don t have option

Absolutely ignorant staff.. bun was beyond burnt. Definitely won t be back to this location. Total disappointment

Just went there now. July 20, 2024. 9:30pm Terrible !!!! The Indian Lady Rushed and Threw everything together not taking the time to make a Good Sub. It was a mess !! Not following my online order. I got very few vegetables when I indicated more on the app. This employee may need more training with The Subway Craft . Very disappointed !!!!

Wish I could give 0 stars. I ordered online and my order didn t go through but I was charged twice. After my food not being delivered I went down to the subway on broadway and complained. They wouldn t even talk to me about how I was charged twice and then made me pay for another one. In total I paid $60 for one sub and they wouldn t do anything about it. I showed all the receipts and proof that I was charged twice and all they said was that happens sometimes with online orders they kept excusing the situation after an hour and getting 2 adults involved we finally got on the phone with the manager and they finally gave me my money back. Absolutely ridiculous and I will never be going back there.

Worker just stared at me. I asked for a sub. He didn t say anything. I left empty handed. No customers. Close this dump

Terrible service. The guy started to make my sub, then abandoned it to make an online order. And taking his sweet time while Im standing there waiting with a quarter-made sub sitting on the counter. No communication at all. I ended up just walking out and eating somewhere else. Will not be back.

Meet was very helpful and was very joyful he suggested the best food and my sandwich was so tasteful .

Rude , unfriendly , waited at least 10 or so minutes as he was making up only one persons sub before I came in to order my sub and then ordered my turkey sub as he put literally 3 pieces of deli turkey meat on my 12 inch sub and I just asked him if I could have a little more meat as to what he only put on my sub had spaces with not meat and then asked for spinach and such and he would only put a few pieces on my turkey sub and then changed me 19.99 for one sub and he didn t even bother to put it in a paper bag as sub shops do .. then to top it off the debit machine ask you for a tip 10 , 15 , 20 and I walked in to order it

Meet and Nikunj made one of the best subs for us. The servicing was really good. A must visit location. They were very helpful and patient with our orders.

Too bad I have to change my review. I accidently placed a BOGO order with only one sub. Cashier said he cant cancel or modify. Now theyre ignoring my calls.

Excellent service!! Friendly staff.

I would rate this store a zero if I could! I just had the worst interaction with the manager Meet Patel over my meal that was ordered from subways website and never delivered. He was talking over me and yelling at me - would not let me get a word in! Yelling at me to contact doordash when I didn t place my order with them! i paid $20 for a 6 inch sub, chips and drink that didn t deliver and they wouldn t replace the meal or contact doordash to figure it out. Just proceeded to yell at me !! . Worst experience ever. When I called doordash they said they couldn t help me because I placed my order with subway! Exactly what I was trying to say all along I will never visit this store again.

Recently brought veggie patty sub. The person who served was Kirtan. Not a good attitude to serve customers. Not sure how many customers stire might be loosing. I will go this store next time but will not buy from him:)

Good service, quick and accurate sandwich making. Very clean, and wasn t really waiting to order despite the lunch rush line up.

Very bad customer service and the staff had a bad attitude which we didnt like...he was acting like he was no interested in giving food to us . He wont even allow us to think what we need to order he was in a hurry.

I had a disappointing experience during my first visit to Subway. The staff member who served me at the counter had a bad attitude, which made the experience unpleasant. It was surprising to see that even customers who appeared to be regulars or higher-end were not treated any differently. While I understand that not all customers are the same, its important for staff members to treat everyone with respect and provide quality customer service. The staff members negative behavior could potentially turn away future customers and harm the reputation of the Subway chain. I suggest that Subway management take a closer look at the behavior of their staff and implement training or disciplinary measures to ensure that customers have a positive experience.

How do you mess up this bad. Never go to this location

Had a crispy chicken rice bowl. Very good

Staff made my order so fast that didn t even put veggies properly He knew the veggies are out then also he didn t care at all Food

Amazing

Bad attitude with customers, and Ive been more than once to give them the benefit of the doubt.

The Sandwich Artists here clearly couldn t care less about their jobs much less the customers. Constantly bantering back and forth on the phone in a different language while half heartedly attempting to serve you, but clearly irritated at the fact that you ve come into the restaurant. I understand it s only a stepping stone job and you clearly don t want to be doing it, but either go get a different job or shut down the store it s not the customer s fault. They also close randomly an hour or two early before posted closing times, regularly.

We were just in Orangeville and we stop by subway on Broadway. The service was great, the guy there made our sandwich so good. Very Neat and clean.

Not bad

Very hygienic place as well as the staff working here is very polite and humble

We tried veggie delight sub here first time today in the evening. Service was very good. He made our sub with full efforts and perfectly. Higly recomended Vegetarian options: Veggie delight sub was best..,

9am Thursday Oct 19. The guy was talking on his phone the entire time I was there. Completely absent from the interaction and before I went to pay he pulled out his phone and did something on an app Ive never seen before. Ill be keeping an eye on my banking and will be calling the police if any money goes missing.

Pretty busy. Find there new menu very confusing. Prices are up quite a bit

Asked for a simple order and they weren t able to accommodate. Charged ten dollars for a six inch sub with ONLY chicken.

The quality is very sloppy and the staff isnt very nice either. I always try to avoid this location.

Super Friendly service! Also tidy and clean! Thank you

Excelent customer service . Must visit here

Jay and Bhumi are the best. Great company with a great team at this location.

Dude put hardly any meat on my sub, i asked for some more and he sprinkled a bit more on and then charged me for Extra Meat when there wasnt even enough for a regular sub, then drowned it with sauce when i asked for just a little bit of BBQ, food is horrible to begin with let alone the way they serve it...wont ever waste my money here again

The food was really good

Update your timings on Google map here. Very unprofessional.

My only complaint is the tables werent clean.

This is my favourite Subway location in Town. I go almost daily on my lunch break. Staff is quick and friendly, always fresh ingredients & a clean store. What more can you ask for?

Excellent service and omg great sub! Parking: Lots of parking available. Food : 5/5 |

I will never come back to Subway this was the second time I came ordered four subs one I just wanted a bun and the last guy charged me for a price of a cookie this guy charge me eight somethings for a veggie I said but I m not getting anything other than a bun he called the owner the owner said no he couldn t help me well I m sorry but that is a rip off and I will never be back to the store again

This was one of the best subways! The workers were great and really made my sandwich really good. They made sure they changed their gloves and added extra veggies and sauce without me even asking. The breads were freshly kept in the oven and all the veggies were fresh. One of the workers, Prashant, was very friendly and nice. He made the subs very well.

Tried to go to any of the subways in Orangeville Saturday and Sunday, went both days before they closed at 8 and all locations were closed 20-30 mins early....very upsetting considering I work late hours and even getting there before they are scheduled to close expecting them to be open and finding out they closed. Very poor business if they think they will keep customers doing that. Went to Firehouse subs instead because they were still open like they said they were and dont regret it

Website said closes at 930 got there at 905 after driving 20 minutes...sorry sir were closed thanks for that

Super friendly staff, sandwich was made well and not sloppy/messy.

Not too bad

Nice bread item with sources.

Food was okay service is not so good

On multiple occasions they have not had the option Ive wanted or only had enough for half a sub. Very unprepared and unprofessional. Service is also incredibly slow. One of the worst subways Ive been to.

Always a good sandwich meal.

Over all the food is ok, but the way the employees treat the place is just not ok its always dirty. Another thing That I dont like about the place is that the flys are all over the food.

This location is insensitive to people whom have disabilities including non physical disabilities and pretend to be doctors even though they can barely speak English. I will not be coming to this location again and I wouldn t recommend anybody else come here either. The meat has mold and flys on and around it. Very unprofessional.

rude staff

Was able to get in and oot

Good service, never too long of a wait.

Very rude employees. They put on gloves to make your food but then proceed to touch EVERYTHING in their view. The sub I had turned into a salad was a soup of dressing. Then she threw my food and receipt at me. Go elsewhere.

They NEVER answer the phone! Each time Ive rang i get no answer but each time Ive walked in there is usually 2 people working but 1 is at the back. Honestly if you dont want the business why be open at all. Wont be coming back

Staff are friendly, Very Clean, Organized & Convient Location,

Had english muffin breakfast sandwiches. The were very cold on the inside of the egg.

She didnt know what to do - to argue on the phone, to prepare ordered takeout or to serve walk in clients. There was no separation between the phone, the cash and the sub.

Decent servic and a standard subway experience with fresh bread.

Friendly service

Very friendly and great quality

Dont waste your time with this subway, goto the other two in town.

Please train your employees properly. My family just got back from having lunch at this location. Both my husband and I asked for our subs to be toasted. Both were put in the toaster but the meat on both was cold. Now I know sometimes that inevitably happens. But the bread was not even slightly toasted at all. It was as if the sandwich was never in the toaster. To add to this, There were safe food handling practices that were broken while we were there. Also, the staff priced the kids meal all separately. I got charged 3.69 for the sub, 2.89 for the water and 1.75 for the drink plus a 2 dollar extra for the bacon for a total of 11.60 with tax. The kids meal(6.49) plus the 2$ for bacon with tax should have been 9.59. I asked the staff nicely they said they have to enter everything separately as there is no kids meal button. Its only a 2 dollar difference but it still should not be happening. This is not my first bad experience at this subway and I will be in contact with headquarters.

Great place! If you go in often enough the staff will remember you and your usual order.

Subway did it again.. awesomeness in a bun

Closing sign says 10:00 pm but they close at 9:30pm worst customer service employees lack of training

The food was ok

Ok

Delicious!

Bad service. Friday night they closed 10:40 pm when they saw costomer coming in the parking.

Fast and friendly. Chicken was warm and cold but precooked so safe.

I like the food here. Always fresh and tasty. Washrooms could be better though.

Lady there is constantly touching her face/glasses while making the subs. Also this time she went into the back for a bit touching who knows what. I asked her to change her gloves as she tried to continue making my sub, no apology or anything just a dirty look. I know its fast food so expectations arent high but watching it happen infront of me is just gross.

Not amazing customer service here. But it is what it is at chains like this.

Good food

Fast friendly service, always great sandwiches for great deals...

great for a quick bite

Staff was kind of rude . 2 women behind the counter and when I asked a question about a price all I got was pure attitude .

Perfect sub everytime multi flavored sodas are awesome too and kind people work behind the counter make for good service

Really enjoy a sub once a week subway is my favourite sub shop.

Usually a great service, took my girlfriend for a sub today and one lady was there, terrible service, she tried telling me she couldn t do extra cheese because of price.. I WILL PAY EXTRA! I DONT CARE HONESTLY! MY BABY WANTS CHEESE I PAY FOR EXTRA! She was very un-professional as she took a call In the middle of my order and i witnessed her yell at a younger worker for the same reason. I will flat out leave from now on if I see her, as she refuses extra toppings like they come out of her pay, and I know they don t. Give me my extra cheese and pickles!!

had to request to change gloves and knife for my veggie sub

Wao... Best subway in the province

Ok

Went in today and the lady who served us ( older lady with thick accent ) answered her personal cell phone while cashing my friend and I out. Having a personal conversation while still trying to cash us out and take our money. Didnt apologize nothing just sat on her phone and spoke to someone. Didnt even let me know the total I had to look myself and see how much I owed. Not the first time with a negative experience with this employee either. Didnt change gloves between orders. Seen before would use the same knife to cut a cold cut sub to then cut a veggie sub without washing or wiping just very bad customer service from this location.

Good place for a decent sandwich.

Worst subway experience ever. The person was rude, gave me the wrong order and over charged me. Did nothing to fix the problem and told me, too bad. Usually a fan of Subway. Will NEVER go back to this one.

Not impressed, my worst Subway experience to date. Staff would ask a question, then turn and talk to a co-worker while I was trying to reply. Then they asked again, only to ignore me again. Food was made ok, cleanliness (dining area) was average. I enjoyed my meal, but Ill be going to another location next time.

Overpriced and sometimes slow.

It is a Subway. Clean.

Was lunch hour and the guy was moving fast! Nice job.

Sells expired meats

Sandwiches

Excellent service and clean

Saturday evening. Line up of about 8 people and only 1 person working! Also out of pipular items. Very dissatisfied.

helps to maintain diet even on busy days

It was s quick transaction. No hassle