Osmow's Shawarma in Orangeville

Hello! I came to this restaurant yesterday and I was served by Muskan, I liked the dish, it was very delicious ! I definitely recommend this restaurant

Pretty good customer service.The food was really delicious I ordered chicken on the rocks, I can say that was totally worth it. They have a beautiful ambiance with care taking staff specially a girl named muskan who treats like a family member.

This is the best osmow s shawarma restaurant as compared to other branches because of the friendly nature of staff and mouthwatering food.

RJ is the best guy working in osmows. He talks so nicely with everyone .love the services

Super nice experience. Great fresh food.

Hello! Today I came to Osmows. I appreciated the customer service, I was served by Muskan, she is the one who made my food. The food was very tasty and yummy. I even took some home, I hope to visit soon. I definitely recommend it to anyone!!

Shout out to Sayeda and Jaspreet for good customer service

Today, I visited osmows. I saw a girl named Muskan and she made my food. That was so delicious. Really appreciate her customers service. Hope I will visit soon this location.

This place rlly went down hill. Service sucks. Employees don t know how to make a wrap

Vegetarian options: Lots of vegan options, whether falafel based or Beyond Meat. Food

Great

Great service. Friendly staff especially Muskaan and Mohamed

Amazing experience by the employee muskan, she handled everything well and my food was great

Jyoti and sayeda are the nicest and super kind

Great food, great service from jyoti and sayeda

Good food from zyoti

Yummy food from jyoti

Just got stale chicken and rice. Absolutely disgusting

Food is too expensive for what you get

Great food, great service!

The new owners really turned this place around. Very clean and sanitary. The employees are friendly and the food is good. If you came here when it first opened and had a bad experience, I recommend giving it another chance.

Food was cold and god knows how old the fries and chicken were.

Classic osmows - great food, big portions.

I ordered my food for pick up because I can t deal with the long line there. I told the girl I ll be there in 10 minutes, when I got there I was waiting only to find out they didn t even make my food yet. So I walk out and got my food elsewhere. I would never go back there again!!

Everyone is awesome Muskan Food

Best service with Muskan

Best Osmows Ive ever been to.

Prices are reasonable, go for the specials

Big shout out to Jyoti, Sayeda and George. Their customer service was the best.

Tried half and half plate. Was so tasty!

Great service with joyti

I went to this place yesterday night. I was starving so I ordered falafel oz box and I I think it was jyoti yeah her name was jyoti she made my food and it was SOOOOO good. Id highly recommend!!

Chicken shawarma wraps are always a good time.

Best service form Adeshpreet & Muskan good customer service keep it up.

New management fixed this place it s a solid Osmows now. We were hesitant because of older reviews but tried it out and haven t been disappointed since. Edit: Sometimes the fries are so uncooked :(

I m really frustrated after my recent visit. I hadn t been there in a while and was hopeful with the new management, but what a letdown! The place was chaotic, with at least five staff members who clearly didn t know what they were doing. I ordered a falafel saj wrap combo to go, and it was a disaster. The falafel in the wrap and the fries were undercooked. Couldn t finish eating both. Never going back after this experience. It s disappointing to see such a poor quality of food and service. Save your money and go somewhere else!

Very bad experience. We ordered a Oz Box from here and the chicken was old and smelly. The rice was also cold and it overall had a very disappointing taste. We complained to the staff about this, but they ignored us. Do not waste your time and money at this location.

Good customer services keep it up guys

Gave me free stuff on my birthday

Used to be owned by lovely people and the place was amazing, change of management made this place go from a 5 to a 2 star. I went once a week but now i refuse to go..they mess up orders and the food quality has went wayy down

Good food never really had an issue w the customer service tbh !

10/10 food and customer service. Totally recommended

Great food!

Be careful in ordering. I just got food poisoning from me ordering the salad. I have always ordered the same salad but tonight I guess it came with a bit of food poisoning as a desert. Never again will I be ordering from them. I thought I was going to die.

I just went to Osmows with my friend I asked this worker is she could add a bit more chicken cause she genuinely put none. When I ask for more she looks at me face n says No absolutely terrible service she is always rude and disrespectful when I come in. If you walk into osmows and see a short Punjabi lady. It s best to turn around and walk away to save urself some money. Get her out of there!!

Got chicken on the rocks plus onions on top with Tahini and humus. Just hit hard in a great way. Punjabi bros and sisters set it up great. 5 star

These guys are so slow. I had to wait for an hour for the chicken to cook. They do not know what they are doing!!!! Worst shawarma spot in Orangeville do not come here

The food was really amazing and the staff was super friendly it was an excellent experience try them they are amazing. Specially the guy who was there amazing person.

Amazing food and customer service. Really loved this place and you can say they care about their customers every time

I ve come to this location twice and both times, I ve gotten my food within a few minutes and it tasted great. Mohammad is great! He provided fast, high quality service! I would recommend coming to this location if you re in the area.

Keep up the good work guys!

Philly steak on salad is my favorite here The place is very friendly and the food is made with great attention to details to give customers best experience ever.. All the best to, Mohammed, one of the nice crew members of Osmows Orangeville Parking: Plenty of parking

DAMN! THEY ARE SO CHEAP when it comes to LAMB. Dont ever order anything with LAMB from this location. Recommended dishes

If you re going to eat at Osmows, SAL is your guy. This guy knows how to whip some good shawarma. His customer service makes the overall experience worth returning to. Thanks Sal!

Delicious meal thank you

Very disappointed not recommending don t order on online they don t pack properly unprofessional staff

Children is rubbery Rice is hard Two thumps down Food : 1/5

Came in at 11:30 am left at 2:30. Enough said. Big Ups Simmer & Mohammad!!! Food

Simmer and Mohamed provided great customer service. The food was good

Love this place! Food is always fresh and you can tell they care about their customers!!

Saldrin did a fine job serving me during my last visit, service was fast, portions were fair and the restaurant was clean. We got beef and chicken dishes and both tasted great. Thanks

Really nice though the vibe felt kinda cold and would have liked if there s was music playing but the food was delicious and the staff was really nice.

After they change the management, the chicken slices are big and the garlic sauce is a bit sour compared to other osmows branch.

I really love their food jyoti and adesh customer service was top notch thanks guys

My always go to place after gym. Adhespreet Singh and Jyoti are always very polite and make my food perfect. Parking: Alot of parking available

Good service and the food was great!!

Its alright but the food isnt as good as it used to be. Use to be our go to place but it just doesnt do it for us anymore.

Disappointed with how the new store is run. Every staff member gives out different portion amounts and some cheap out on Everything. Sad because we love going there but will not continue if the prices continue to rise and portion size goes down..

One of the best experiences I had in a restaurant. Mohammad and Simran were very welcoming and polite. Great Customer Service! Simran made fresh food on request. Thanks

Went on Friday. Not the first shawarma I ve had but the tastiest. Fair amount of people in queuing but if the foods always that good then I m not surprised. Went for the chicken shawarma wrap, fair price (though I should have gone for a spicier version ). Definitely want to go back

This is my new favourite Osmows!!!!! Not only are they open late but the staff is lovely. The store is super clean and they do their very best to make you happy. I ll be here at least weekly!!!!! Update: went back last week and unfortunately the quality plummeted. 30% of the chicken in my container was grissel. There appeared to be all new staff who truly couldn t care less. Too bad. I ll be sticking with the mayfield location. Kid-friendliness: Staff is great, location is clean and spacious. Seating available.

this a message os to the owner, we bought like 10 sandwiches 8 of were spicy like hell, sandwich was full of spucy sauce, it seems like someone put it on purpose. spice killed the taste of the shawarma.

Always delicious! Friendly staff and vegan options!

Lovely food and good ambience. The owner was also so accommodating and friendly.

Theyve changed the store around. It looks amazing inside their night time. Staff is super friendly. Super helpful. I work and manage a local restaurant and its very hard to find something in Orangeville thats open at the end of the night when youre starving And not many options left open. Thank you osmows, much appreciated Heather

Really good food! And theyre open until 5am

Great customer service! Friendly staff! And the food tastes better than before!

I stopped by the Osmows in Orangeville today. I havent been here in awhile and just found out that they have new ownership. Very clean store and an all new vibrant design. Very different from my last visit over 6 months ago. I was pleasantly helped by Saldrin and Jyoti. Amazing food, and even better service. Ill be back again soon! ps. Big shoutout to the guy on the grill (I didnt get his name). He was busy chopping up chicken

Great food! And really happy that they are open till late

So much better under the new management!

Under New management- interior has been given a face lift and looks really nice. Clean, organized. They have it so you order and then pay which seems to move things along much faster when ordering. You can also see them make your meal and you go along the counter, which I like. The staff were friendly, polite and efficient always just doing something. The food is tasty and is a good portion.

Jyoti and Jaspreet were very nice

We have had Osmow s in Orangeville twice in the last month, both times the food was fantastic. Staff is very friendly and the restaurant is very clean. We will be back for sure!

Amazing service! I wasnt rushed and the worker recommended several options to make sure I was happy with the final outcome. Both my box and my husbands wrap were really really tasty. Highly recommend and their later hours are soo convenient!

New owners, better then it was but isnt the greatest

Food was good,half and half hit the spot and Miss Athira was an amazing service provider. Thankyou. Food

We had a wonderful time at Osmos! Our experience was exceptional, all thanks to Athiras outstanding service. Her warm and attentive nature made us feel valued and well taken care of. I tried the chicken shawarma wrap, and it was simply delicious. The ingredients were fresh, and the flavors were perfectly balanced. We highly recommend Osmos to anyone looking for a great dining experience. If youre craving a delicious and satisfying meal, this is the place to go! And if youre lucky enough to have Athira as your server, shell make your experience even better.

Beautiful

Mohammed made my food and did a great job tasted great! Awesome food and service!

Mohammed is the man! Food was great

Always amazing staff and the food is truly delicious

Service with a smile! Great food and friendly staff!

Great experience, employees are too respectful.

Nice food always fresh. And fantastic customer service by Mohammad and jibin! Highly recomendid.

I was going to get a salad on the side but the lettuce looked brown so I just got chicken on the rocks. I also think the rice has changed over the years and reminds me of boil in a bag rice now.

Place has really gone downhill. Tried again tonight and my order was wrong when I got home.

Very friendly with quick service

First time in since the ownership change over, and wow what a difference!!!!! Place is super clean, your actually greeted, the service and food were night and day better!!!!

Great food awesome customer service

I came here a bunch with the old owners, heard there were new ones so stopped in, was met with a smile and was served quickly, the meal is delicious, fresh, tasty, so amazing! The atmosphere is much more nicer, very wonderful experience. I d recommend Ps. The toppings are FREE!

Very friendly service, promptly served and very fresh. Happy that our favorite shawarma chain has new ownership here in Orangeville

Good food and friendly service! Thanks Saldrin

Friendly and fantastic staff

So spicy

New ownership not serving Osmows fare. So disappointed. Like a soggy Indian Shwarma.

Went the other day!! There was girl name jyoti extremely nice and she made my chicken on sticks really amazing, keep up the good work jyoti Thank you for the service Food

Went yesterday with my family and it was amazing. Customer service was fantastic and the portions too Im so excited I dont have to drive to brampton

It seems like the ownership may have changed. Every worker was completely new from before. The previous owners and workers seemed rude and didnt look like they wanted to be there at all. Glad something has changed. Also, when I paid for extra garlic sauce they ACTUALLY put extra garlic sauce unlike the previous workers. *Update* Portion sizes have dropped since new ownership. I get a box full of rice and maybe $2 worth of chicken on top, extra chicken costs $5 even though barely any extra is put on. Almost paid $17 for maybe $5 worth of food.

Very good Food and place too gow

Great service by Saldrin and Mohammad

Ordered 3 falafel wrap for $40, but it arrived burned and inedible. Had to spend more elsewhere. Disappointing experience overall.

Easily the best Osmows I had in the last few years. I orginally stopped getting Osmows as the chicken was overcooked and dry but at this location its always tender and juicy.

Very impressed with the new changes. Very clean environment. All the employees were welcoming and all seemed like they were working hard to please all customers. Wait time was very little. And food was delicious. Will definitely be returning!

Went in for the first time since the owners changed. Ordered a shawarma poutine and falafel on the rocks. Fries and falafel were precooked, taken from the warmer and not cooked to order. The service was quick but Id rather wait a few minutes for my items to be cooked to order.

Great food! The flavour of everything since the ownership changed is amazing. The chicken is nice and juicy and veggies are all fresher. Mohammed is also really nice and always has a smile and takes the time to make you feel welcome.

Friendly and fantastic staff. The new ownership has definitely improved the quality of the ingredients as well. Fries are more crispy, the chicken is very tender and the overall flavor is better. Highly recommend if you re looking for a new favorite in town

Was very happy at my last visit in March 2024. The standards have greatly improved with the new ownership. The shawarma was so flavourful and the service was great!

New management and staff are great as well as the food Food : 5/5

Good food, Authentic taste of Shawarma. Same taste of shawarma I had when I was in Qatar.

Previous owners were rude, but the quantity was good. The current owners are bad giving quantity. I ordered large on the rocks chicken and the rice was only half field, and the chicken quantity was not even close to the regular one like the previous owners. The large was literally the size of regular or even less. Something needs to be changed for sure.

Great food, excellent service and the staff are so helpful and friendly. Highly recommended! Food

Adeshpreet god service

Sooo much better than the old owners! The food was better in both quality and presentation. The staff were amazing, and so polite, fast and helpful when it came to recommendations. If you had a poor experience with them from the previous owners, I highly recommend you give these guys a try

The good is exceptional. So good. A nice healthy choice for fast food

Everything about this place has improved drastically since new ownership. No more staff yelling at each other and grumpy service. Current staff are very friendly, food is way better, and the place is clean!

My boyfriend went on Apr 4,2024 (Thursday) at 10:45 pm (they close at 11) and was denied service. As soon as he entered, he was bluntly told that he can t place an order as they ve already cleaned the station and packed everything. Horrible experience. We so wanted to try this location but thanks to the staff for not letting us. Update: We went again as the manager contacted us about the situation. It was honestly great in terms of the food and the service. They definitely changed my one star to five stars :)

New owner team is friendly but food quality is not good. Rice was very dry, seems like it was under cooked. Previous owner was very rude but food was good. This place has now good friendly people working here, hopefully they will improve food quality too Parking: Usually not busy parking lot. You will easily find parkings.

This place is really must visit! Service is just amazing; specially the guy named Mohammad he always greet customers with smile. Food was amazing. All in all, excellent!

Food was good but now it s even better!

Awesome place love the new owners! Best part is the new hours :) love this place

Love what you are doing to the place. It looks good.

Best Staff and Service.

This place is finally back to a having the best shawarmas!! The new management has done a great job bringing back life to the food.

Great service & food, always. Thank you!

Thank you so much for all your Saldrin. The food is amazing. Love this location.

Nice staff very friendly, and amazing food

Beautiful place excellent food fast service

My daily go to spot! Great service even better food.

Since the ownership change they put barely any sauce on it even if you ask for extra, and put way less chicken.

Mohammad at the Orangeville Location is the Dietary restrictions: Gluten Free Food : 5/5 |

Great food. Staff are amazing. Special mention, Saldrin, Jewel, Jaspreet and Adeshprert. Great team, thanks.

Great new staff and owner. Its more tasty than before. Kids love the place.

super friendly staff great food

Vegetarian options: Falafel, beyond steak, vegan garlic sauce Recommended dishes

Very poor service

Friendly fast service. In and out in 3 minutes or so. Delicious Shawarma. Fresh ingredients. Looks like they are in the process of renovating this location. It looks great already. They set up the preparation station so you can see and pick the ingredients instead of imagining them.

As always they didnt disappoint... I had a large beef shawarma platter in fetoush (salad) and the portions were plenty and delicious . Very clean store too. Very nice people.

Was served by Manager Curtis. He s a funny guy, made my day. Great service!

Amazing food. Consistently delicious. All staff are helpful and attentive. Great management and atmosphere. Thank you guys for all your work and incredible food. Keep up the great work.

Best shawarma place ever ! Highly recommended to everyone

Great food and atmosphere. Highly recommend.

Haven t been to an Osmow s for a very long time. Decided to give it a try as they do have vegan options (Beyond Meat ground and vegan garlic sauce). Had a falafel with fries and the other with salad. The only modification or option we selected was medium spice as we wanted to see how the vegan garlic sauce plays out. We have always made the falafels vegan by adding just tahini. The plates were overly loaded with garlic sauce as all the other plates were also loaded with regular garlic sauce. The vegan garlic sauce tasted - vegan. Not even close to the regular garlic sauce we have had. No garlic flavour, just odd tasting fat. The falafel, fries were freshly fried, which were good. The fresh salad was ok. The service was good and the interior was clean and empty when we went. They really need to work on the vegan garlic sauce - perhaps put (more) some real garlic in it. Vegetarian options: Falafel, Beyond Meat ground, salad are good vegetarian options Dietary restrictions: Vegan options are available by shaving galaoon Beyond Meat ground. I believe you can get a gluten free meal as well when you with rice, salad or fries

Rude staff, food was ok... I love osmows but this location is lacking in polite staff and quality food

Great service! Excellent food!

It was one of the best locations. But now the food quality have a drastic changed the chicken used to be proper cooked and tasted good and now it just taste like raw chicken with some spices on it. Really disappointed .

2nd attempt here. Service is slow and cannot get orders correct. I let the first one slide but it is evident that there is a problem. New ownership!!!!!!!

The crew members were friendly and made sure that the chicken was fresh for my order.

Had a great experience every time I have been there. Staffs were very friendly will come back for sure.

Best shawarma place to go..had a really good experience and the staffs were very polite too especially Saldrin.Definitely a go to restaurant.

The store felt much cleaner after the renovation. The veggies were fresh and they made sure to add extra sauces for my wraps. Would definitely come back in the future. Food

new ownership is great !

Very clean and the new ownership is the best

I visited there yesterday my experience was really excellent as the staff and service was really good . My experience really meets my expectations. Want to give a shout to Zaied, Saldrin, Glory. Thank you, keep up the good work

Great staff, great food

Great food on time staff was really friendly specially saldrin zaid and glori was so helpful new ownership is really doing great job highly recommended.

Just order food from here and I was very disappointed when I opened it when I got home. The food smelt spoiled. I thought I was just smelling something else but the chicken was not cooked thoroughly I had pieces that were raw. Also they use to cook your meat on the grill not anymore. Just a shame that the place is running down. I will not be returning. Last time I went there was 3 years ago and now I seriously will not be returning.

Very good and yea ma food

New management is excellent, they take pride in their customer service and food quality.

Customer service was very good, they made the food really quick. I will sure be coming back

Just went to this location to pickup chicken on the rocks and Greek salad to go with dinner!! Never disappointed quality of food is great, staff is very friendly and polite. Awesome location

Amazing experience after long time under new management greata food quality and service from staff

Great service, nice new lights thank you Mohammad

Location fell off hard after they sold it off new management and employees don t know what food they re serving and how to make the food properly, miss the old owners and the customer service they had and care towards the food.

I went to this place today and I loved their service all the staff is nice and Miss Jewel made my wrap which tasted so good. Its a really good place to have good food. I will come here again. Honestly, its way better than burritos places.