Arby's in Orillia

Went through the drive threw. Rounded up 2 cents on my bill. Its on my receipt. THIS IS THEFT. I paid with a card. So NO ROUNDING should have happened. I will not be returning. Think about how money stolen change this adds up to!

Good beef sandwich and service

One of my favourite beef fast food stops.

Food fantastic service is good prices a little high but they have 2 fers deals u can get

I always stop at Arbys. The food is great

Really enjoyed the food and the service

Overpriced crappy sandwich

Rueb8n Sandwich was very good. Staff were very friendly and accommodated a couple changes to their standard Buffalo chicken sandwich Recommend eating here

Nice clean place. The food was good, especially with Arbys sauce.

Theyve got the meats

First time at an Arbys in 25 years, and just as good as it was then. Food could have been a bit hotter but everything was still great! Need more in the GTA. Will return.

pam is the sweetest and most hardest worker! 10/10 with her customer service :) she needs a raise!!

Love that place it clean and friendly

Ok Arby s is a polarizing place. Me - I wish there are more of them. Stop by every time I can

Great food and service

Love Arby s.. always stop. Two kids will only eat the Mac and cheese. So they were quite upset when they ran out and didn t have any. Food : 3/5

Glad to see they made it through COVID i visit this Arbys regularly. It saw its struggles with staffing but happy to see they are well above average in the customer service department. The team there works as a team which is rare. Food is consistent each and every time and fast. Never had a bad experience. Keep up the good work. See you again soon. Parking: Harder if you are pulling a trailer but doable. Wheelchair accessibility: Standard wheelchair access. Tighter 90 double door with 30 year old standards on wheel chair parking spaces and ramp access to walkway. Doable but not the easiest.

Food was fresh and served quickly. The restaurant was clean and the employees friendly.

Service Great.

Friendly staff always makes a visit more enjoyable!

Lisen here, there arent that many Arbys left in Ontario so when you can get to one and enjoy a nice Beef n Cheddar you gotta take the opportunity to do so.

Great friendly drive thru service. Spicy curly fries are always fresh. Vegetarian options: Please add a vegan option. The spicy curly fries are amazing! Food : 5/5 |

Soooo good!

I love me some Arbys. Line went quick, food was quick, quality was high. All around a great experience.

horrible horrible horrible! waited 30 minutes in. drive through. no joke. wish i was. absolutely pathetic.

I recently visited the Arby s at 9 PM on Wednesday, August 28th, and the customer service was outstanding. I noticed the sliders were no longer on the menu, and the employee who took my order was incredibly helpful. I didn t catch his name, but instead of just telling me they were gone, he informed me about the new juniors and went above and beyond by offering to add jalapeños to my order when I mentioned missing the jalapeño slider. It s rare to see this level of attentiveness and care most people would ve just said they didn t have it and moved on, but he truly made the extra effort to satisfy me. This guy deserves a promotion for his dedication and fantastic customer service!

They make the best roastbeef around for Arbys, always fresh and hot and juicey

The question is this does this location offer the Meat Mountain? The less than helpful person taking orders had no idea what was going on, and we are definitely not interested in helping or answering questions. Hopefully, someone can answer the question. Food

Danica is the best!!

Ive been waiting 15 years to have Arbys food was great. Service was great. Wish we had more locations close by

I have always loved Arbys.. worked there as a teen and love it still.. wish they would bring back the original Super Sandwich, or the Philly steak and cheese. I find it easier on me personally..

Great food, great service!

Amazing service

Love arbys everytime I pass thru I stop there

Food was good. A bit pricey. Staff were very sweet and friendly Restaurant and bathroom were very clean Food

Good sandwich, fast service.

Danica is the great CSR I have ever had the encounter of dealing with. Her knowledge, interpersonal skills, and kindness are unparalleled. I Cannot stress enough, how amazing of an experience it is dealing with Danica. She really goes out of her way to make everybody feel comfortable and so oriented to customer service and doing an amazing job. Give this woman a raise!

Foods good. Staff look like they dont even want to be working when you walk in.....no greeting. When you order, staff dont try to upsell anything. Staff look like they dont know why they are there. Someone really needs to shake up this fast food joint.

Always amazing, great service, will go back.

Food was delicious and service was fast

I love Arbys. Every time I go to orillia, I go to Arbys. Keep it simple..... beef and chedar. The other items are OK, but the classic sandos are king. Refill your own beverage, I like that. Horsey and Arbys sauce on tap. Oh, and always curly fries!

Good food, clean restaurant, and friendly staff!

Great service and food

The curly fries and Arby s sauce are worth the trip alone. Wish there were more locations in the GTA!

Best fast food chain ever. Everything was on point.

The beef and cheddar is amazing!

Arbys is awesome. The team is friendly and welcoming! The food is yummy especially the milkshakes.

Good rueben sandwich and juicy chicken burgers.

Great food. Excellent service TVs could use a bit of a tune-up hard to see, blue washed screens.

Its Arbys and as expected!! Good sandwich and not a burger

We love Arbys. The Arbys is, my opinion, the best fast-food restaurant. It is not like other ones. The Arbys has the best sandwiches and combos. Moreover, the Arbys has own sauces like Horseradish or Arbys sauce. The fries are also different. The thickness and the shape of the fries are distinctive and taste much better compared to Macdonalds or Wendys... I do recommend Arbys to try.

Beef n cheddar is a classic. There arent many Arbys in Canada anymore, so when I find one, its time to satisfy the RB craving.

Quick food, clean restaurant.

Great friendly staff, location very clean, tried one of their new sandwiches pulled chicken Sriracha. But, there was not enough chicken on it. I think it would have been better with a chicken cutlet or deli style chicken slices. Everything else I ordered was great. Definitely coming back to this location.

There should be more Arbys.. great food. Prices have jumped a bit but what hasnt.

Delicious food and drinks, with fast and friendly service.

Wheelchair accessibility: Easy and close to the door. Recommended dishes

Drive-thru visit was pleasant & thorough.

Food was very good! Cashier seemed liked she didnt want to be there. But overall was good.

The curly fries are just as good as I remember. But the sandwiches seen to have gone downhill a bit since I was a kid.

We visited Arbys many years ago and liked it. More often then not, we automatically think of a burger, chicken or sub sandwich meal when looking for a fast meal. With a recent memory of seeing an Arbys commercial on TV recently, we stopped in. This store was clean and well staffed. Parking was easy and we were surprised by the improved menu. The quality of the meal was great and our experience has convinced us to frequent Arbys more often as it is a great alternative choice to our run of the mill standard fast food stop.

It would have been nice to have the au jus sauce with my beef and Swiss dip . Isn t that the point of the sandwich to dip it? Didn t know that when they asked if I wanted any sauces (I.e., Arby s or horsey sauce) and I said no that they wouldn t give me the au jus. Very disappointing. You also need to bring back the all dressed baked potatoes as the Mac and cheese tastes terrible.

For fast food, nothing is better IMO. Just wish there was more of them around.

Always good!

Food has gone down hill. Tried the new Beef, Cheddar & Jalapeno burger and couldnt even finish it. Cheddar sauce was super liquidy for some reason, almost like water, and literally 3 tiny minced pieces of Jalapenos on it. To top it off, they crushed the bun and fries were old kinda what you expect from a Mcdonalds when their fries were left out for hours gettong cold and stale.

Arbys is the best food

Arby s

Good food good people and service and good times

Have never had an issue with this Arbys. Love the food and the staff is always very friendly.

Threw out 3x kids chicken tenders at $8+tax each! The children complained that the chicken was spicy (peppery) and so were the fries- no option for straight regular fries. The chicken smell and look was not appetizing. Usually they love takeout chicken tenders. Huge disappointment. The parents however loved our Classic Beef n Cheddar combos! Guess we won t bring the children next time!

Awesome food amazing service

Excellent food and great customer service! Our go to stop while going to Muskoka. Kid-friendliness: Lots of menu options for kids

I wish there was an Arbys closer to me however my wallet is happy there is not. I love Arbys and I always get good service at this location.

We went into arbys today. There was no one in line. And we stood there for abit not even a someone will be right with you. Numerous staff noticed us standing there waiting to be greeted. And looked the other way so to speak. Finally a cashier came out to help us. We wanted sliders that Arbys is famous for. No longer available. So my husband got his sandwich and i got a chicken bacon swiss. My chicken was so gross really old and over cooked. The sandwich was sloppy. Toppings sagging to the side. Not happy at all. If I could give zero stars I would.

The staff is awesome, the menu is fantastic. I love it there

Always Friendly staff with Amazing Fresh food

Excellent food

reliable brand and product. i like curly fries

I do not understand why there are not more of these around. Why eat a paper patti when you can get beef!

The people here are so friendly and the service is very fast. Will come back.

Bright, brilliant, and cheerful; this Arbys location doesnt fail to bring you the classic food youve been missing. Yes, its all here just like you remember it, with horsey sauce (or arbys sauce for the tame) on the side. Staff are insanely cheerful and helpful with everything. Prices are still good (actually compared to some fast food restaurants these days, prices are REALLY good). Its a great place to bring the whole family.

Love love love this place! We stop here for a meal every time were in Orillia. Theres nothing like their Beef and Cheddar sandwich. Yum!

My go to fast food anytime I see a location... Its a shame so many locations dont exist anymore...

We had a large group of 9. Everything was amazing! Was very impressed. Just wish they still had baked potatoes on the menu

Quality went down. All 4 sadwiches we ordered were soggy. Too bad, i used to like Arbys

They taught me about Au Jou!

Customer service was lacking, couldn t be bothered say hi at the window. Then forgot most of my order and had to tell them what was missing.

Ever since I can remember going to Arbys, thats when it opened. Ive always had the crispy chicken, plain with mayo on the side. There is one thing that is the best, ring the bell on the way out if it was great. Worse thing was, taking Arbys out of our local area.

Angry drive Through Lady, She treated me like a Homeless man. I will be a loyal customer because I love the food. However Clerks that are Not customer service oriented Must Go !

Rang the bell

My order was given away by the supervisor. I had to ask, and then he did not believe me until he looked it up. We got a large fry upgrade. He was just too pushy. The staff were doing fine without his pushy attitude.

I forgot how awesome Arbys is, and the Orillia Arbys is so fun and friendly! I think every single customer ran the bell Plus, butterscotch milkshakes Food

Great food as expected. Never been disappointed when going yo Arbys.

Love it even if its a guilty pleasure

First we were overcharged, it was ok because when my husband pointed it out he was promptly refunded, then they forgot to put cheese on our sandwich! Other then that it was ok!

Great food

I love Arbys but this one the service was very good and the food was tasty as usual

I like Arbys!

Fresh food, fast service with a smile. Absolutely best fast food in town.

Amazing atmosphere, wonderful staff that helped when I was unsure of what I would like, and even came to see how I was enjoying the food choice! Highly recommend Food

Arrived at Arbys on (memmorial drive/orillia) Thursday past at approximately 4:30pm to purchase a Crisby Chicken on a bun and poutine. In the past we always have enjoyed Arbys, however, lately its not the same. We did not eat in but, accepted the food and thought $17.00 was a little step to find that the one poutine was small pieces of curly fries and some were black in color, the one chicken on the bun was hard as a rock and also appeared to have sat for awhile. I tasted a bite of each and thru it in the composts. Would only like the owner/manager to receive this in order to stop selling this overdone food to customers.Just as Google would want the best for clients so should Arbys want the best for their clients too! thank you for listening!

Great service and great food

Erin and

Waited 15 min for fast food

Freaking wonderful! Wish I lived in Orillia for this Arbys! Definitely returning everytimr were up there!!

Awesome

Love it, shame that theres none in GTA, but when we have a roadtrip- we stop here

Did drive thru but love the food

Nice family restaurant. Food was good and hot. Self served drink station. Washroom was clean. Rang the bell on the way out.

Hate the ring bell if you had good serviceinside the dining room. Other than that excellent

Great. Prices are good. My wife loves it.

Very fast service and polite staff. The food was excellent. This Arbys is one of the last few in Ontario and they do an amazing job of keeping it running in great conditon.

Was SO disappointed with my Arbys Beef-Chedar sandwich !!! Cheese had NO taste to - neither did roast beef - Used to love Arbys -- wont go there anymore

Fast service, hot food, good portions, good prices? I swear this Arbys is the last place you can get a full real meal for under 15$

Not busy at all,but the food was good.

Food is always fun at Arbys. It was a birthday dinner for a family member, so we enjoyed it.

Absolute best food ever and great staff and its clean unlike harveys

Love Arbys, but getting our sandwiches took a bit too long.

Its Arbys. Consistent.

The staff were so nice!

Always good food and always hot, unlike other fastfood places where you are lucky if it is even slightly warm.

We come to Orillia a half dozen times a year and one of our regular stops is this Arbys location. Its clean, well run and the food comes out of the kitchen in a timely manner. What I really appreciate is that the sandwiches are typically not messy and made so that the condiments arent all over the place when you unwrap them.

The staff could be a little more friendly.