Arby's in Orillia

385 Memorial Ave, Orillia, ON L3V 6K8, Canada

★★★★☆
(2180 reviews)
Categories: Fast food restaurant American restaurant Deli Takeout restaurant Sandwich shop

About

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Website
locations.arbys.ca
Address
385 Memorial Ave, Orillia, ON L3V 6K8, Canada
Plus Code
HHRF+GX Orillia, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10 AM–10 PM
Tuesday
10 AM–10 PM
Wednesday
10 AM–10 PM
Thursday
10 AM–10 PM
Friday
10 AM–10 PM
Saturday
10 AM–10 PM
Sunday
10 AM–10 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Payments
Cheques Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.3
★★★★☆
2180 reviews

Most Mentioned

drive thru (78) roast beef sandwiches (32) beef and cheddar (21) gyro (12) curly fries (11) poutine (11) sliders (6) baked potato (6) mozzarella sticks (5) turkey (5)
5 stars
1282
4 stars
558
3 stars
196
2 stars
68
1 stars
76
★★★★★
November 7, 2024

A couple nights ago I had an excellent customer service experience at this Arby's with the lady who took my order. She was friendly, helpful and got me my food in less than five minutes. Bathrooms clean, sauces stocked up, all the trimming and surfaces were in great shape. Once I tore into the takeaway bag all my requested sauce packets were in there and the food was warm, prepared correctly and organized with sanity. I've always loved Arby's (check out my Oshawa review) but the Orillia location is similarly a well oiled machine that will get you the beef and cheddar of your dreams!

★★★★★
October 22, 2024

Amazing Arby’s in Orillia! The restaurant is super clean, and for us Torontonians who have to travel way outside the city to satisfy our roast beef and cheddar cravings, this visit hit the spot. The staff was friendly (and completely understanding at our more than normal sized order) and the food was spot on. 6 Beef and Cheddars later with curly fries and mozzarella sticks we rolled out of there completely happy and satisfied. Of course, we took some turnovers with us for tea later 🥰 Thanks so much Arby’s Orillia! See you again next year!!!

★★★★★
October 2, 2024

We drive from Barrie to eat at this Arby's! The restaurant was spotless, service was great, and the food was hot, fresh, and absolutely delicious. It's recently been hard to find a fast food place that checks all those boxes. Will definitely keep coming back :) Thank you!

★★★★★
September 2, 2024

I've been to this Arby's a bunch of times over the past few months and I've always received good service, the food has been tasty, and the staff have been friendly. On my most recent visit, I brought my 7 month old with me and asked for a cup of hot water to warm up her bottle in, and they happily gave me this which I really appreciated. I would recommend if getting the beef and cheddar to get it without the red ranch sauce as I find it tastes better without it. Looking forward to my next visit.

★★★★★
July 5, 2024

Food 10/10 Atmosphere 8/10 Service 2/10 This location opened at 10 am, we arrived at 10:10am. Our server Danica was already giving attitude like she worked a whole 12 hrs shift already (Maybe she did) My friend and i rarely go to Arbys as theres none in Toronto. We were really excited as we love the food so much, might have taken a minute or 2 to decide but does not merit the treatment that we got. Food is still 10/10. Service could be better.

★★★★
June 14, 2024

I love Arby's but I only eat it once every 10 years because they are few and far between me. The classic roast beef (double of course) with cheddar? NEVER DISAPPOINTS! 💜

★★★★
February 24, 2024

Arby’s is great; we need a location actually in Toronto. This location was well maintained and very clean. Sandwiches are some of the best for fast food in my opinion. Orange creamsicle milkshake is an awesome flavour

★★★★
May 17, 2022

I had not had Arbys in a long time but the hubby wanted it. We visited this location and I was impressed on how clean and inviting the store was. Friendly staff and fast service. I had the Reuben sandwich, which was delicious! Lots of meat, and fresh rye bread. It was hot and the fries fresh. Hubby had traditional sandwich. I feel it was light on any wow factor but he said it was served hot and his orange drink was like drinking a creamsicle. Over all a great experience, we will be back.

Local Guide
December 8, 2024

Went through the drive threw. Rounded up 2 cents on my bill. Its on my receipt. THIS IS THEFT. I paid with a card. So NO ROUNDING should have happened. I will not be returning. Think about how money stolen change this adds up to!

★★★★
Local Guide
December 1, 2024

Good beef sandwich and service

★★★★★
December 1, 2024

One of my favourite beef fast food stops.

★★★★★
Local Guide
November 24, 2024

Food fantastic service is good prices a little high but they have 2 fers deals u can get

★★★★★
Local Guide
November 22, 2024

I always stop at Arbys. The food is great

★★★★★
Local Guide
November 22, 2024

Really enjoyed the food and the service

★★★
Local Guide
November 22, 2024

Overpriced crappy sandwich

★★★★★
Local Guide
November 22, 2024

Rueb8n Sandwich was very good. Staff were very friendly and accommodated a couple changes to their standard Buffalo chicken sandwich Recommend eating here

★★★★★
Local Guide
November 22, 2024

Nice clean place. The food was good, especially with Arbys sauce.

★★★★★
November 22, 2024

Theyve got the meats

★★★★★
Local Guide
November 22, 2024

First time at an Arbys in 25 years, and just as good as it was then. Food could have been a bit hotter but everything was still great! Need more in the GTA. Will return.

★★★★★
November 22, 2024

pam is the sweetest and most hardest worker! 10/10 with her customer service :) she needs a raise!!

★★★★★
Local Guide
October 22, 2024

Love that place it clean and friendly

★★★★★
Local Guide
October 22, 2024

Ok Arby s is a polarizing place. Me - I wish there are more of them. Stop by every time I can

★★★★★
Local Guide
October 22, 2024

Great food and service

★★★★★
October 22, 2024

Love Arby s.. always stop. Two kids will only eat the Mac and cheese. So they were quite upset when they ran out and didn t have any. Food : 3/5

★★★★★
Local Guide
October 22, 2024

Glad to see they made it through COVID i visit this Arbys regularly. It saw its struggles with staffing but happy to see they are well above average in the customer service department. The team there works as a team which is rare. Food is consistent each and every time and fast. Never had a bad experience. Keep up the good work. See you again soon. Parking: Harder if you are pulling a trailer but doable. Wheelchair accessibility: Standard wheelchair access. Tighter 90 double door with 30 year old standards on wheel chair parking spaces and ramp access to walkway. Doable but not the easiest.

★★★★★
Local Guide
October 22, 2024

Food was fresh and served quickly. The restaurant was clean and the employees friendly.

★★★★★
Local Guide
October 22, 2024

Service Great.

★★★★★
Local Guide
October 22, 2024

Friendly staff always makes a visit more enjoyable!

★★★★★
Local Guide
October 22, 2024

Lisen here, there arent that many Arbys left in Ontario so when you can get to one and enjoy a nice Beef n Cheddar you gotta take the opportunity to do so.

★★★★★
Local Guide
September 22, 2024

Great friendly drive thru service. Spicy curly fries are always fresh. Vegetarian options: Please add a vegan option. The spicy curly fries are amazing! Food : 5/5 |

★★★★★
Local Guide
September 22, 2024

Soooo good!

★★★★★
Local Guide
September 22, 2024

I love me some Arbys. Line went quick, food was quick, quality was high. All around a great experience.

September 22, 2024

horrible horrible horrible! waited 30 minutes in. drive through. no joke. wish i was. absolutely pathetic.

★★★★★
September 22, 2024

I recently visited the Arby s at 9 PM on Wednesday, August 28th, and the customer service was outstanding. I noticed the sliders were no longer on the menu, and the employee who took my order was incredibly helpful. I didn t catch his name, but instead of just telling me they were gone, he informed me about the new juniors and went above and beyond by offering to add jalapeños to my order when I mentioned missing the jalapeño slider. It s rare to see this level of attentiveness and care most people would ve just said they didn t have it and moved on, but he truly made the extra effort to satisfy me. This guy deserves a promotion for his dedication and fantastic customer service!

★★★★★
Local Guide
September 22, 2024

They make the best roastbeef around for Arbys, always fresh and hot and juicey

★★
Local Guide
September 22, 2024

The question is this does this location offer the Meat Mountain? The less than helpful person taking orders had no idea what was going on, and we are definitely not interested in helping or answering questions. Hopefully, someone can answer the question. Food

★★★★★
September 22, 2024

Danica is the best!!

★★★★★
Local Guide
September 22, 2024

Ive been waiting 15 years to have Arbys food was great. Service was great. Wish we had more locations close by

★★★★★
September 22, 2024

I have always loved Arbys.. worked there as a teen and love it still.. wish they would bring back the original Super Sandwich, or the Philly steak and cheese. I find it easier on me personally..

★★★★★
Local Guide
September 22, 2024

Great food, great service!

★★★★★
September 22, 2024

Amazing service

★★★★★
Local Guide
September 22, 2024

Love arbys everytime I pass thru I stop there

★★★★★
Local Guide
September 22, 2024

Food was good. A bit pricey. Staff were very sweet and friendly Restaurant and bathroom were very clean Food

★★★★
Local Guide
August 22, 2024

Good sandwich, fast service.

★★★★★
Local Guide
August 22, 2024

Danica is the great CSR I have ever had the encounter of dealing with. Her knowledge, interpersonal skills, and kindness are unparalleled. I Cannot stress enough, how amazing of an experience it is dealing with Danica. She really goes out of her way to make everybody feel comfortable and so oriented to customer service and doing an amazing job. Give this woman a raise!

★★★
Local Guide
August 22, 2024

Foods good. Staff look like they dont even want to be working when you walk in.....no greeting. When you order, staff dont try to upsell anything. Staff look like they dont know why they are there. Someone really needs to shake up this fast food joint.

★★★★★
August 22, 2024

Always amazing, great service, will go back.

★★★★★
August 22, 2024

Food was delicious and service was fast

★★★★★
Local Guide
August 22, 2024

I love Arbys. Every time I go to orillia, I go to Arbys. Keep it simple..... beef and chedar. The other items are OK, but the classic sandos are king. Refill your own beverage, I like that. Horsey and Arbys sauce on tap. Oh, and always curly fries!

★★★★★
Local Guide
August 22, 2024

Good food, clean restaurant, and friendly staff!

★★★★★
August 22, 2024

Great service and food

★★★★★
Local Guide
August 22, 2024

The curly fries and Arby s sauce are worth the trip alone. Wish there were more locations in the GTA!

★★★★★
Local Guide
August 22, 2024

Best fast food chain ever. Everything was on point.

★★★★★
Local Guide
August 22, 2024

The beef and cheddar is amazing!

★★★★★
Local Guide
July 22, 2024

Arbys is awesome. The team is friendly and welcoming! The food is yummy especially the milkshakes.

★★★★★
Local Guide
July 22, 2024

Good rueben sandwich and juicy chicken burgers.

★★★★★
Local Guide
July 22, 2024

Great food. Excellent service TVs could use a bit of a tune-up hard to see, blue washed screens.

★★★★
Local Guide
July 22, 2024

Its Arbys and as expected!! Good sandwich and not a burger

★★★★★
Local Guide
July 22, 2024

We love Arbys. The Arbys is, my opinion, the best fast-food restaurant. It is not like other ones. The Arbys has the best sandwiches and combos. Moreover, the Arbys has own sauces like Horseradish or Arbys sauce. The fries are also different. The thickness and the shape of the fries are distinctive and taste much better compared to Macdonalds or Wendys... I do recommend Arbys to try.

★★★★
Local Guide
June 22, 2024

Beef n cheddar is a classic. There arent many Arbys in Canada anymore, so when I find one, its time to satisfy the RB craving.

★★★
Local Guide
June 22, 2024

Quick food, clean restaurant.

★★★★★
Local Guide
June 22, 2024

Great friendly staff, location very clean, tried one of their new sandwiches pulled chicken Sriracha. But, there was not enough chicken on it. I think it would have been better with a chicken cutlet or deli style chicken slices. Everything else I ordered was great. Definitely coming back to this location.

★★★★★
Local Guide
June 22, 2024

There should be more Arbys.. great food. Prices have jumped a bit but what hasnt.

★★★★★
Local Guide
June 22, 2024

Delicious food and drinks, with fast and friendly service.

★★★★★
June 22, 2024

Wheelchair accessibility: Easy and close to the door. Recommended dishes

★★★★★
Local Guide
May 22, 2024

Drive-thru visit was pleasant & thorough.

★★★★★
Local Guide
May 22, 2024

Food was very good! Cashier seemed liked she didnt want to be there. But overall was good.

★★★★
Local Guide
May 22, 2024

The curly fries are just as good as I remember. But the sandwiches seen to have gone downhill a bit since I was a kid.

★★★★★
Local Guide
May 22, 2024

We visited Arbys many years ago and liked it. More often then not, we automatically think of a burger, chicken or sub sandwich meal when looking for a fast meal. With a recent memory of seeing an Arbys commercial on TV recently, we stopped in. This store was clean and well staffed. Parking was easy and we were surprised by the improved menu. The quality of the meal was great and our experience has convinced us to frequent Arbys more often as it is a great alternative choice to our run of the mill standard fast food stop.

★★
May 22, 2024

It would have been nice to have the au jus sauce with my beef and Swiss dip . Isn t that the point of the sandwich to dip it? Didn t know that when they asked if I wanted any sauces (I.e., Arby s or horsey sauce) and I said no that they wouldn t give me the au jus. Very disappointing. You also need to bring back the all dressed baked potatoes as the Mac and cheese tastes terrible.

★★★★★
May 22, 2024

For fast food, nothing is better IMO. Just wish there was more of them around.

★★★★★
Local Guide
May 22, 2024

Always good!

★★
Local Guide
May 22, 2024

Food has gone down hill. Tried the new Beef, Cheddar & Jalapeno burger and couldnt even finish it. Cheddar sauce was super liquidy for some reason, almost like water, and literally 3 tiny minced pieces of Jalapenos on it. To top it off, they crushed the bun and fries were old kinda what you expect from a Mcdonalds when their fries were left out for hours gettong cold and stale.

★★★★★
Local Guide
May 22, 2024

Arbys is the best food

★★★★★
May 22, 2024

Arby s

★★★★★
Local Guide
May 22, 2024

Good food good people and service and good times

★★★★
Local Guide
May 22, 2024

Have never had an issue with this Arbys. Love the food and the staff is always very friendly.

★★★
April 22, 2024

Threw out 3x kids chicken tenders at $8+tax each! The children complained that the chicken was spicy (peppery) and so were the fries- no option for straight regular fries. The chicken smell and look was not appetizing. Usually they love takeout chicken tenders. Huge disappointment. The parents however loved our Classic Beef n Cheddar combos! Guess we won t bring the children next time!

★★★★★
Local Guide
April 22, 2024

Awesome food amazing service

★★★★★
Local Guide
April 22, 2024

Excellent food and great customer service! Our go to stop while going to Muskoka. Kid-friendliness: Lots of menu options for kids

★★★★★
Local Guide
April 22, 2024

I wish there was an Arbys closer to me however my wallet is happy there is not. I love Arbys and I always get good service at this location.

April 22, 2024

We went into arbys today. There was no one in line. And we stood there for abit not even a someone will be right with you. Numerous staff noticed us standing there waiting to be greeted. And looked the other way so to speak. Finally a cashier came out to help us. We wanted sliders that Arbys is famous for. No longer available. So my husband got his sandwich and i got a chicken bacon swiss. My chicken was so gross really old and over cooked. The sandwich was sloppy. Toppings sagging to the side. Not happy at all. If I could give zero stars I would.

★★★★★
Local Guide
April 22, 2024

The staff is awesome, the menu is fantastic. I love it there

★★★★★
Local Guide
April 22, 2024

Always Friendly staff with Amazing Fresh food

★★★★★
Local Guide
April 22, 2024

Excellent food

★★★★
Local Guide
April 22, 2024

reliable brand and product. i like curly fries

★★★★★
Local Guide
April 22, 2024

I do not understand why there are not more of these around. Why eat a paper patti when you can get beef!

★★★★★
Local Guide
March 22, 2024

The people here are so friendly and the service is very fast. Will come back.

★★★★★
Local Guide
March 22, 2024

Bright, brilliant, and cheerful; this Arbys location doesnt fail to bring you the classic food youve been missing. Yes, its all here just like you remember it, with horsey sauce (or arbys sauce for the tame) on the side. Staff are insanely cheerful and helpful with everything. Prices are still good (actually compared to some fast food restaurants these days, prices are REALLY good). Its a great place to bring the whole family.

★★★★★
March 22, 2024

Love love love this place! We stop here for a meal every time were in Orillia. Theres nothing like their Beef and Cheddar sandwich. Yum!

★★★★★
Local Guide
March 22, 2024

My go to fast food anytime I see a location... Its a shame so many locations dont exist anymore...

★★★★★
March 22, 2024

We had a large group of 9. Everything was amazing! Was very impressed. Just wish they still had baked potatoes on the menu

★★
March 22, 2024

Quality went down. All 4 sadwiches we ordered were soggy. Too bad, i used to like Arbys

★★★★★
March 22, 2024

They taught me about Au Jou!

★★
February 22, 2024

Customer service was lacking, couldn t be bothered say hi at the window. Then forgot most of my order and had to tell them what was missing.

★★★★★
Local Guide
February 22, 2024

Ever since I can remember going to Arbys, thats when it opened. Ive always had the crispy chicken, plain with mayo on the side. There is one thing that is the best, ring the bell on the way out if it was great. Worse thing was, taking Arbys out of our local area.

★★★
Local Guide
February 22, 2024

Angry drive Through Lady, She treated me like a Homeless man. I will be a loyal customer because I love the food. However Clerks that are Not customer service oriented Must Go !

★★★★★
February 22, 2024

Rang the bell

★★
Local Guide
February 22, 2024

My order was given away by the supervisor. I had to ask, and then he did not believe me until he looked it up. We got a large fry upgrade. He was just too pushy. The staff were doing fine without his pushy attitude.

★★★★★
Local Guide
February 22, 2024

I forgot how awesome Arbys is, and the Orillia Arbys is so fun and friendly! I think every single customer ran the bell Plus, butterscotch milkshakes Food

★★★★★
February 22, 2024

Great food as expected. Never been disappointed when going yo Arbys.

★★★★
Local Guide
February 22, 2024

Love it even if its a guilty pleasure

★★★
Local Guide
February 22, 2024

First we were overcharged, it was ok because when my husband pointed it out he was promptly refunded, then they forgot to put cheese on our sandwich! Other then that it was ok!

★★★★★
Local Guide
January 22, 2024

Great food

★★★★
Local Guide
January 22, 2024

I love Arbys but this one the service was very good and the food was tasty as usual

★★★★
January 22, 2024

I like Arbys!

★★★★★
Local Guide
January 22, 2024

Fresh food, fast service with a smile. Absolutely best fast food in town.

★★★★★
January 22, 2024

Amazing atmosphere, wonderful staff that helped when I was unsure of what I would like, and even came to see how I was enjoying the food choice! Highly recommend Food

January 22, 2024

Arrived at Arbys on (memmorial drive/orillia) Thursday past at approximately 4:30pm to purchase a Crisby Chicken on a bun and poutine. In the past we always have enjoyed Arbys, however, lately its not the same. We did not eat in but, accepted the food and thought $17.00 was a little step to find that the one poutine was small pieces of curly fries and some were black in color, the one chicken on the bun was hard as a rock and also appeared to have sat for awhile. I tasted a bite of each and thru it in the composts. Would only like the owner/manager to receive this in order to stop selling this overdone food to customers.Just as Google would want the best for clients so should Arbys want the best for their clients too! thank you for listening!

★★★★★
Local Guide
January 22, 2024

Great service and great food

Local Guide
December 22, 2023

Erin and

★★★
Local Guide
December 22, 2023

Waited 15 min for fast food

★★★★★
December 22, 2023

Freaking wonderful! Wish I lived in Orillia for this Arbys! Definitely returning everytimr were up there!!

★★★★★
Local Guide
December 22, 2023

Awesome

★★★★★
December 22, 2023

Love it, shame that theres none in GTA, but when we have a roadtrip- we stop here

★★★★★
December 22, 2023

Did drive thru but love the food

★★★★★
Local Guide
December 22, 2023

Nice family restaurant. Food was good and hot. Self served drink station. Washroom was clean. Rang the bell on the way out.

★★★★★
December 22, 2023

Hate the ring bell if you had good serviceinside the dining room. Other than that excellent

★★★★★
Local Guide
December 22, 2023

Great. Prices are good. My wife loves it.

★★★★★
Local Guide
December 22, 2023

Very fast service and polite staff. The food was excellent. This Arbys is one of the last few in Ontario and they do an amazing job of keeping it running in great conditon.

★★
December 22, 2023

Was SO disappointed with my Arbys Beef-Chedar sandwich !!! Cheese had NO taste to - neither did roast beef - Used to love Arbys -- wont go there anymore

★★★★★
Local Guide
December 22, 2023

Fast service, hot food, good portions, good prices? I swear this Arbys is the last place you can get a full real meal for under 15$

★★★★
Local Guide
December 22, 2023

Not busy at all,but the food was good.

★★★★
Local Guide
December 22, 2023

Food is always fun at Arbys. It was a birthday dinner for a family member, so we enjoyed it.

★★★★★
December 22, 2023

Absolute best food ever and great staff and its clean unlike harveys

★★★★
Local Guide
December 22, 2023

Love Arbys, but getting our sandwiches took a bit too long.

★★★
Local Guide
December 22, 2023

Its Arbys. Consistent.

★★★★★
December 22, 2023

The staff were so nice!

★★★★★
Local Guide
December 22, 2023

Always good food and always hot, unlike other fastfood places where you are lucky if it is even slightly warm.

★★★★★
Local Guide
December 22, 2023

We come to Orillia a half dozen times a year and one of our regular stops is this Arbys location. Its clean, well run and the food comes out of the kitchen in a timely manner. What I really appreciate is that the sandwiches are typically not messy and made so that the condiments arent all over the place when you unwrap them.

★★★★
Local Guide
December 22, 2023

The staff could be a little more friendly.