Pizza Pizza in Orillia

Great Experience and Fast Service

Everything so wonderful Kid-friendliness: Good place good service Food : 5/5 |

We had a great experience, very friendly staff, also very quick service.

great food

Coming here for several years, always good and pleasant service.

Too much sauce even though crust was decently cooked.

BRING BACK THE WING IT BOX

Very good food and excellent service

Best place ever, amazing staff.

Great amazing customer service!!!

Picked up large peperoni, pineapple and hot peppers pizza. Cooked perfect oooppps it was pizaville

Absolutely fantastic strombolis! Its stromboli time!!! I love strombolis yay!

Make the god damn stuffed crust better

Very tasty pizza ! , friendly atmosphere your greeted with a smile ,. I will return that s for sure ! Food

Don t wear gloves while handling food and cross contamination between everything.

Fast and courteous service

So happy with the food service .

Very kind services

Great pizza

Vegetarian options: Their all veggies are fresh most of the time so any options from pizza or sides will be good Food

Great helpful staff! Vegetarian options: Great helpful staff Food : 5/5 |

Food is well served

Kid-friendliness: Best pizza Food

I think so pizza pizza fresh on best pizza

Food deserve five stars

Why they charged me tip for pick up. Not happy at all.

Lovely place and good times. Thank you Food

There is 1 cook for sure that makes the Za perfect! Not sure what days or the name.

Accommodating polite and clean

Parking: Limited free street parking Food

Pizza pizza is the best

Raw on one side burnt on the other

Ordered garlic bread there were no cheese, couldn t even eat them Fries were so bad , wasn t fresh Chicken wings were not fresh Nothing was fresh from this store Food : 1/5 |

Amazing experience, nice staff and quality food Must visit Food

The taste was really good. Clean hygiene and friendly staff.

We visited yesterday (Monday) afternoon. And ordered 3 pizzas. Taste was really amazing. Crisp was really good. I really recommend this place. Food

Nice customer service. The girl in the front in night time very nice and diligent. Food is also good.

Best place and best food.

Best pizza from pizza pizza i ever had in my life truly delicious. I can stop in orillia ehile traveling to have this awesome pizza from these guys love it.

Best staff and i really loved the taste of pizza .

Amazing service. Counter girl was nicer Parking: No spot to park Food : 5/5 |

Was very delicious pizza,Thank you pizza pizza..

Ordered a medium 3 topping with 2 drinks. When I picked it up I noticed their special was a large with 3 toppings and 3 drinks for less money than my medium. That was pretty shiesty

I have ordered from here multiple times, last night though will be my last time. There was hair all through out the pizza under the cheese, my wings were wrapped in Human Hair all under the sauce. I ended up throwing out the pizza. I have told them and am now waiting for a follow up. Though I definitely won t be back for a very long time. Parking: There are no spots, the spots around are paid and very far and few between.

Worst customer service in store and from customer service as well, get hair in my order too which is so bad on top of that they are not listening to you or not providing any satisfactory answers and i am still dealing with the issue, so rude and so unprofessional done with this!

good food but very rude

Nice place. Service was fantastic, nice behaviour with customers.

My recent dining experience at Pizza Pizza in Orillia was exceptional. The warm atmosphere and friendly staff set the stage for a fantastic meal. The pizza surpassed my expectations with its perfect crust and fresh toppings. The diverse menu ensures theres something for everyone, from wings to pasta. Overall, Pizza Pizza offers great food, friendly service, and a cozy ambiance that guarantees a return visit.

I have ordered from here a couple of times and these guys always make the best pizza as I expect from them.

Payed almost $20 for onion rings for my kids and the boxes came half full

Ordered late night Just an hour before restaurant closes Being in a small town Great service Delivery driver was polite and positive (Forgot to ask his name) Food quality was better than some locations in big cities Absolutely delighted Thank you

They hit my friend and didn t give me our good I paid 126 bucks for it like

They didn t let me go the bathroom when I had to pee

Amazing location!

I visited this place last week and would recommend everyone to give it a try. You will love their pizzas.

Fantastic pizzas..Super impressed!

cashier was very friendly. However, no spoon

One of my most favourite places to eat

Amazing food loved the whole vibe of the place. Must visit.

Excellent service !

Best pizza pizza in town, Viral is the best guy to deal with.

This is a very low quality pizza and very bad service. Very rude disrespectful waited over an hour for delivery just to be told that they forgot half my order will never place an order from pizza pizza again, and I hope this helps you for making a mistake of doing that as well.

First tip was included manually online and then driver wanted another tip I said no and I asked for receipt and he didn t give me the one with toppings on it just credit card receipt. Messed up my toppings and pizza was burnt on bottom never again called customer service no help

The owner is great. Very friendly and prepared the food correctly and I know a lot of people say well of course he did not all owners are so hands on.

XL pizza was soggy in the middle. We had to put it in the oven to cook it more when we got home

ordered 2 Panzerottis. driver got lost and delivered to cold deep fried panzos. uneatable. sorry pizza piza this review as per skip

Came in at 8:30pm and they had no slices. Store closes at 12am and the counter help REFUSED to make more slices? What happened to this place?

Really liked the unique building. Pizza was good wings were better, Good friendly service.

Its under New Management Canadian slice hot and fresh with lots of mushrooms and bacon. Fries were made on the spot. Thank you for lunch.

One of the best pizzas i have ever had. There jalapeno poppers are must try!

Pizza was heavy when I got a box Lots of toppings. This will be much favorite pizzapizza. Overall cleaning not perfect, but I dont care, food on first place. And this pizzapizza have 4.0 stars, that is very high for pizzapizza. Its first time when hungry family of 4 cant eat full XL pizza with 4 toppings and extra cheese Cons: no free parking before 5:30pm

Really enjoyed the chicken bites. I had them tossed with Barbecue sauce, and I liked how there was a decent amount on there but not completely drowned in sauce like some places Ive tried. The cook time was also on point, it was crispy on the outside, nice and soft in the middle, not burnt or undercooked. Also the new staff that have recently taken over are very respectful and friendly, and good at communicating with customers. I didnt like Pizza Pizza a few years back, but lately the quality has been improving. The price is slightly more than it used to be, but I feel it was worth the money spent for the quality. Thanks for the nice meal!

Good place, lots of space .

Excellent customer service representative here.

We enjoy the panzarotti. Hot and freshly made for us Loads of cheese inside! Polite staff Food : 4/5

** UPDATE** I wanted to update, I reordered what I had previously ordered and I want to say I was pleasently surprised. I appreciate how the situation was handled and how the outcome was different(better then excepted). Everything I bought was fresh and exactly what I asked for. Thank you ! I never write reviews but I am disappointed. I always have ordered from pizza pizza as Ive found the quality was always great. I ordered a panzo and half moon cheese bread. My panzo was hard and all dough, my half moon cheese bread was uncooked and not cut. Not sure if it was just an off day or if this is the new quality. I also did not receive my receipt. For 25$ plus tip I should have gone elsewhere.

Excellent service

Got 3 xl pizza dude wouldnt even give plates or take boxes, pizza was alright

Went in to pick up our pizzas and the first thing I noticed was the thousands of dead bugs on the window sill... went to use the washroom and it was the most disgusting thing Ive ever seen... I cant believe I even ate from this place.... 2 of the items I ordered you didnt even have... pizza was over cooked, staff is clueless...the owner should be ashamed at the condition of this restaurant... Im sure in India this is normal but in Canada we have standards

Not a lot of seating. No hand towel in restroom. Pizza was a little more cost then usual.

We decided to give pizza pizza a try again showed up only customer in location man finally comes to counter after ten minutes of us standing there, we ordered two slices, he proceeded to then just ignore us never got us the slices started to do other things after waiting another twenty minutes of not even seeing our slices go in the oven we asked where they were the man flat out said I will get them when I am ready.. this is the second time we couldnt even get a smile, a proper response or proper customer service from this location everytime we try to go back this is the garbage customer service we receive. Thanks for ruining every pizza pizza for us we will be going down the street to a place where my orders are always ready on time with a smile and with fast customer service. Worst customer service we spend alot of money why be treated like trash

Absolutely horrible service. Waited 45 minutes for 2 strambolis. Pizza wrap essentially. Pizza place was empty. Then they proceed to divide money amongst themselves on the counter where they were prepping a pizza an inch away. Grabbing all the cash barehand they started manhandling all the pizza without even washing their hands. disgusting.

Very small slices

I ordered my pizza to be delivered by phone. I waited over an hour for it to arrive. when it did not I called them and there excuse to get out of having to give the promised free pizza after 60 minutes. They proceeded to tell me that the driver was here and tried to call but the phone was unavailable and there not allowed to knock on the door. He never tried to call there are no missed calls on my phone and no voicemails. They sent back where I waited yet another 56 minutes for it to arrive. The driver tried telling me that he called, knocked and rang the doorbell, ( remember customer service said there not allowed to do that) He did none of them. I have a German shepherd boxer cross that barks every time someone pulls into the driveway but she didnt even twitch. I was also sitting at the table where I can clearly see someone going to the door from the window. It arrived completely cold and dried out yet I still have to pay full price for pizza that was sitting for almost 2 hours. They want me to pay full price for garage. This is my first time ever using pizza pizza and I will NEVER use there service again

Really not impressed, ordered pizza for 11:30 to be told their oven is slow and it s gonna be closer to 12pm. My even started for 12pm. Then they didn t have stuff to complete the order. Not going back this was a horrible experience and awful service. Spent almost 200.00. Way understaffed poor guys running around working so hard and no support. Owner should be ashamed

It was a long wait but it was worth it

We ordered 3 pizza and garlic bread online for pick up went there almost after 30 minute as it was not ready and has to wait another 20 minutes to get my order. I reached home and open the box and all the pizza and garlic bread were undercooked even after mentioning i want well done. Very less cheese and toppings. Place is understaff only 1 employee who is making pizza and doing customer service at the same time. Not gonna order another pizza from this location.

Place was clean and staff was friendly but the actual pizza was terrible

Completely incompetent!! Waited for service then didn t get what I ordered after I got all the way home!! Never going there again and warning everyone in town about this horrible place. I ve tried to reach out as per your reply but of course it s impossible. If you re going to offer a resolution then please give proper instructions on how to reach you! Or maybe that was the point? Tried again and service was worse! Waited 10 minutes to be acknowledged and told 20 minutes for our small order. Came back 20 minutes later to wait again to be acknowledged and told wasn t ready. This is the worst service and business I ve ever encountered. Run from this place. Not worth the frustration when you re spending your hard earned money. Shame on Pizza Pizza organization for allowing anyone to run a franchise. So unhappy and now boycotting this business.

Ask for Harry, he made us a really good pizza, great customer service and very clean store

love this place!! the pizza is delicious and also the workers are very friendly

Harry, the manager is great and very pleasant

The food was amazing and staff was very friendly and helpful. The store manger Harry was really helpful with everything. Loved the store. Will definitely go back.

BIG SHOUTOUT TO THE STORE MANAGER HARRY! Exceptional leadership and great character Such a great experience eating at this restaurant. The service was top notch and the pizza was to die for. Food : 5/5

Seen me but didnt even bother to ask what they could help with waited 5 mins

Worst pizza pizza i have ever seen in my life , the store is run by stupid management. I got maggots on the bottom of my pizza I don t know how this store is still running Advice to everyone if you want food that is suitable for humans don t visit this place.

Cant get better and more cheesy pizza nowhere else.. Outstanding.. Vegetarian options: Vegetarian Pizza Food : 5/5 |

Love their pizza and panzos

Staff was super friendly in accommodating special request made by my kid. Space is clean and family friendly

delivery guy failed to mention that pizza was at door. didn t notify us at all. When we opened the box up.. we found two earwigs in our pizza, we all screamed loud, sht was disgusting fr, we called to make an complaint and they kept us on hold for 10 minutes.. they playing in our faces.

Disgusting people working here with attitude and with no care for what they do for a living. Had to wait a forever for fries that I ordered which they tried telling me I didn t get. 5 minutes after I ordered my food, they were saying they don t have any proof of my order I just ordered 5 minutes ago and paid, how do u loose proof of the payment within 5 minutes. Unprofessional and uneducated human beings working here. Customer service: -10

Wish there was a zero star. Stopped in to make an order and was unable to provide any change. Was asked if i had change to complete the transaction, i didnt. Then was turned away, said they could not place my order. Will not go back! If you want to run a business be prepared.

Very good butter chicken pizza

The pizza was good.

Awesome , is just one word. What a turnaround under the new management!!!. . Amazing service and taste. Huge difference in comparison to when I ate here earlier. The new guy is so caring about service and the quality of food. . Keep it up.

Amazing place. The service was amazing, and the staff were very friendly, will definitely be back

I ve recently tried their Pizza and it was amazing! The pizza had the perfect balance of flavours, with a deliciously crispy crust and generous toppings. I highly recommend giving this particular Pizza Pizza a try if youre in the mood for some mouthwatering pizza. You wont be disappointed!

Amazing Pizza we had! Too tasty

Awesome pizzas and Great management and service .

Bang for Buck! Good service!

Delicious pizzas and great management. On time delivery and they made my pizza according to the specifications i mentioned. Thanks

I ordered my pizza from here, the service was excellent, the people are very professional and the pizza was great. Keep up the good work guys.

Awesome service and amazing pizza. Well done guys

Moving to a small town has its perks and drawbacks. Discovering the only Pizza Pizza location in town was definitely a perk! The service is convenient and friendly. The ingredients are fresh which can really make or break the quality of food. I m glad to say the pizza is delicious.

Very nice mediterranean pizza, with 2 toppings removed (broccoli and sun dried tomatoes), substituted with pineapple and mushrooms. Bit pricey?? and we sat waiting for it for over 30 minutes (we ate in). Friendly staff and dining in area very clean.

Very enjoyable, but I am concerned that the girl who took my order, was cleaning the floor when I arrived, then took mý cash, then helped make my panzarotti. All with the same gloves on.... kinda gross. Then took 2 more orders without changing them while I waited.

Always get treated bad at all pizza pizza s

Feather in our wings. After 40 minutes on hold and being transferred multiple times they refused a refund for the order and said a credit for the wings alone was enough.

you ordered a medium pizza Ko and it s too cold no cheese on it and veggies are like not fresh and hair on pizza

fricken love this place so much man y all make the best pizzas ever

I ordered 3 pizzas, onion rings and sweet potato fries using their website for a pickup order. One of the pizzas was gluten free and the other was completely vegan so the custom order was complicated. They got everything perfect. The vegan pizza was wonderful. Their dairy-free cheese, beyond meat chorizo and plant based pepperoni toppings were delicious. Ive visited pizza pizza in many different locations in Ontario and this spot is recommendable.

The sauce isnt pizza pizza here. It just tastes like tomato. Tried the Donair. Actually very good. Please consider using more domain meat though. Try adding pizza fries to the menu!!+ Edit, um. Im lowering my review to 2 stars... I know you told me to email you... now one of your staff just makes the attempt worse. Look up my number and email. Then ask me you the problem is

Their Pizza is still great as usual, good food.

Wish I could give more stars! Amazing food! And great delivery! The delivery guy is very nice and friendly! Always gets here on time! And the food is always very hot and fresh! Highly recommend this location! Great job! Keep up the great work!

Very very very nice staff, and nice food.

How my pizza turned up to my place, delivery driver didnt seem like he cared even after I tipped.

They take the parking spot where the bus has to squeeze in. So the bus can not get to the curb. RUDE RUDE RUDE. Still the same. Drivers park in the bus stop. Go in the pizza shop

One employee they could tell all the other employees were frustrated with and wasn t doing anything. Made the order improperly and made extreme wait time. Not a trainee either. His name is Ken. I asked another employee for his name. Put wings in 10 mins after everything ekes was ready. Stood around did nothing. Another however was a champ. She and another girl were rocking it even without him. Her name was Santana. Wicked employee.

employee was not in uniform. he was wearing flip flops and did not wash his hands after touching numerous parts of his body. this does not make me want to order food from Pizza Pizza.

We ordered 2 slices half-moon garlic bread and the last burnt the 2 slices then to get the money back was a disaster she didnt know how much to give back based on the receipt.

Good location

Very good service good staff

Delivery driver is very rude

Goo

Great pizza, whole wheat crust just as I like it. Good customer service and convenient location.

They cant cut there pizza properly. What the heck is this?

Great customer service

Pizza was delicious

Lunch was a disappointing experience today. I struggled to communicate with the counter girl because she was too busy stocking to bother listening to my order. When I got her attention She just put my slice on a plate. When I asked why she wasnt heating it and she said it just came out of the oven however it was lukewarm and limp. Then I asked for bag since I was taking it home and she stuck another plate on it and walked away. Cold, tasteless pizza, mmmmm .... just what I expected .... Third strike for Pizza Pizza for me

They sent Delivery man with a broken debit machine and since I didnt have cash they made the Delivery guy drive all the way back to my house and honestly the pizza was not worth it. Barley any toppings/cheese very sad how cheap they are for such a large chain. Would not recommend this pizza pizza to anyone. I know I wont be ordering from there again. This isnt the first time I have had issues like this with them.

SKIMPY SKIMPY on Toppings !!! Four slices on a Large pizza had no mushrooms on them. They said order double mushrooms to get more...Really? I expect some value for my money...

Delicious pizza. Good hospitality by new management. Really enjoyed.

Place has new management now. found the quality of food great and was hot and fresh.

My first time in this place I enjoyed and had a wonderful time, but the second time was completely different because I had a bad experience with the employee she was rushing us to order what she wanted and also was very rude with our foreign accents. Not a good place for tourist, they don t let you order what you want

I think its under new management, totally a better experience than what it was.

Our family loved the butter chicken pizza, Must eat

Great pizza and great service! Pizza always delicious and staff there are super nice!

Friendly staff, delicious food and clean place. Overall nice place and thumbs up.

amazing delivery driver. i ordered funnel cake fries two days in a row today (the second day) they call me after i order and say we don t have Carmel sauce and i say that s ok i want my fries and they say ok they ll be there soon when they arrive the delivery driver says i made a stop for you guys and he stopped to get us Carmel sauce and an extra ice tea with our fries.

Really enjoyed the food and good ambience.

Vegetarian options: Good amount of options Food

Loved the food.

It was ok, lol no toilet paper in washrooms, told the cashier and he did nothing. Parking: On the street, very limited, and pay parking.

Pizza was late, would not honour the pizza pizza time guarantee, but I understand things happen I can get by that. Also found cardboard in the cooked pizza, cannot get by that. Customer service would not refund me.

WORST CUSTOMER SERVICE I HAVE EVER RECIEVED, LEFT AND WENT ELSE WHERE if your looking for service in a timely manner DO NOT go HERE!!!!! waited over 15 minutes for a PRE ordered meal.. well two men stared at me in the back...

I called in for a pick up order, mulled around the house for a bit, went to shoppers drug mart to pick up prescription, then went to pizza pizza to pick up order, was just making pizza had to wait another 12 mins, pizza was under cooked and not ad ordered..

New management is a lot nicer which makes this place a better place to eat pizza. Would recommend!!

Very good

We were on our way home from Wasaga Beach and stopped off for a bite to eat. We have been to numerous Pizza Pizzas in our lifetime and I have to say this one was the best we have ever had! It was perfect!

Always good

Good price, good quality,

Delicious pizza

Taylor is amazing guy..he helped me very politely to choose my order..thank you

PIZZA CRIMES! I DECLARE PIZZA CRIMES HAVE BEEN COMMITTED. How dare you promise me a free pizza and demand a $5 surcharge?! Dominoes would never! For Shame Pizza Pizza, For Shame. Beyond that, they often get the order wrong. 9/10 if you show up they only throw your pizza in when you get there. Their website is actually cancer. This is the worst pizza place.

Oh my gosh, their pizza and funnel cake fries are so delicious. I am so glad I order it online instead of phoning it in. The goat cheese is amazing.