East Side Mario's in Orillia

Had Jules as my server. She was friendly and prompt. Great service. Order was accurate and tasted great. Good value for the money.

Jules is so amazing!!! Such a bubbly and fun personality. She is so kind and attentive!!

The server Jules was AMAZING. Always checking in on us, made sure we were satisfied!

East Side Mario s - Exceptional Service from Jules I recently dined at East Side Mario s and had the pleasure of being served by Jules, whose exceptional service truly elevated the experience. From the moment we were seated, Jules made us feel like VIPs. Her friendly demeanor and genuine warmth set the tone for what turned out to be a fantastic evening. She greeted us promptly with a big smile, made us feel comfortable, and took the time to explain some of the specials and menu items with great enthusiasm. Her knowledge of the menu was impressive, and her recommendations were spot-on! Jules consistently checked in at just the right moments, ensuring our water glasses were always full and offering refills on the famous breadsticks without us even needing to ask. She was attentive, but never rushed, giving us just the right amount of attention without interrupting our conversation. If you ever find yourself dining here, I highly recommend asking for Jules you won t be disappointed.

Great night out with Family. Our server Delaney was excellent. She always made sure we had what we wanted. Perfect service with a smile. Food was excellent. Ate too much salad and bread so was able to take most of my meal home for the next day Thank you Delaney for making our evening a little extra special!!

We were there the other night to celebrate our Anniversary. Our Server was Delaney, what an amazing lady, she helped us decide on a beautiful meal as there was so many great choices. Thank you Delaney. We will definitely be back for so more of her amazing serve and suggestions. Ps the meal was amazing.

Food was great and our server Delaney was awesome.

Dinner was great! The food was delicious, the prices were super reasonable and Delaney our server really went over and beyond. I would highly recommend East Side Marios here

Had a great time at Eastside Delaney was our server and is awesome.Food wasloved by all

Meal was great Kid-friendliness: Kids taste plate Food : 5/5 |

Soup was packed sideways, so the contents were spilled all throughout the bag. The loaves were ruined, And we didn t even get extra parmesan that was paid for.

Long story short, I received my bill and my server put the total in the terminal, I pressed the 15% tip then the tip came up again right after (so I assumed it didn t catch the 15% from the first time I pressed it) so I pressed the 15% again. It said to tap my card so I did-that s when I saw the total and did a double take with my bill and the total. It charged me the 15% twice. I clicked cancel several times before it went through, but the payment still went through anyways. I told my server I was charged twice for the tip and that it asked me for the tip twice-she did not seem at all surprised making me believe that this is something that happens often there (probably hoping no one notices). She said I will refund you and asked me how much I tipped so I said 15%. My back was to her for a second as I was trying to get my three kids coats on. I turned back and there was $15 on the table. I thought I was getting the money out back onto my credit card-also I was still owed another $20. I looked around for our server but couldn t find her. By this time my kids (they are young) were running out the door. My husband told me to let it go, so I left but I am still upset about it. I feel very ripped off. I will not be going back, and I will be telling people about my experience.

We come here with our grandchildren. They call it the fancy drink restaurant. Kate was awesome!

Went above and beyond and we always had our salad and bread ready for us.

I ordered Seafood Linguine and I had 3 of the 6 mussels closed and one with a hole in it. These should not have been served. It was a waste of money.

Was hoping for a burger lol

Good food as usual, tonight we had the most wonderful waitress Meaghan - she made the whole experience wonderful with us and all tables around us!

Ordered take out for 6 adults tonight. Without a doubt this was the WORST meal I can remember having. It was suppose to be lasagna (couldn t tell) I had one forkful. It was luke warm at best. Absolutely terrible I WILL NOT order from them again!

Our waitress Karen was amazing you are lucky to have her she was busy but made sure we were taken care of

We have been in Orillia for a few days and this was our first meal at East Side Mario s, regret not going there sooner. Food was absolutely amazing, the service was beyond amazing. Our waitress Cait was fabulous, best dining experience we ve had in Orillia

We had Kate as our waitress and could not have asked for better! She was amazing and the food was great!

Disappointed with the chicken parmesan diavolo dish yet our Waitress was exceptional As for watching a hockey game on Saturday night the video performance was sub standard When compared to the other ESMs restaurants throughout Ontario

Came last fall with friends and were back today. Almost a year later, our server Taylor remembered us from the first visit! Amazing service and super friendly! Will definitely be back!

Taylor out server was really wonderful. Very quick with the orders and was always fast at taking away empty plates. Would recommend Taylor as a server. Makes you feel welcome.

Great experience and wonderful server named Taylor!! We will be back for sure!!! Food

This location is very clean. Friendly service and food is fresh. I noticed that the complimentary bread is much smaller. The manager was visible and she was working hard. She was greeting customers,cleaning and instructing her staff as needed. Parking: There are a number of disabled parking spots close to the door. The parking lot is large. Kid-friendliness: We have taken young children to East Side Marios many times. On this visit, it was not busy. We did see grandparents with their grandchildren there. Wheelchair accessibility: The restaurant is wheel chair accessible and there is a wheelchair stall in the washroom. The seating is both booths and tables. This allows for wheelchair seating at a table.

Excellent lunch

My girlfriend and I came for my birthday lunch at East side Marios in Orillia. Our waitress, Nikki was fabulous! Great service, friendly, happy waitress and great food!

Good food good price

Havent been there for a couple years food is still great service is excellent Ill definitely be going back

First time visit .. Great servive from Tony B .Attentive and friendy . He smells good too .

Went there last night for dinner with my husband. I ordered a drink and my husband ordered a coffee. Waitress said she would have to make the coffee. They brought my drink and we waited 20 minutes for her to come back and take our orders and bring the coffee. We were just standing up to leave when she finally came back. Still no coffee. Unapologetic and defensive. Totally unacceptable. We went down the road to Wimpy s and had a nice dinner. This was totally unacceptable!

My husband and I went on a date night to East Side Marios. Our waitress, Kureha H was very nice, friendly and professional. Unfortunately there was a huge mix-up with our order (kitchen error) however Kureha took good care of us and still made the night enjoyable. We had lots of laughs during this experience and left full of food and happy customers. Customer service is key in our minds and from this experience, we will definitely be back! Thanks Kureha!

Good food, service was awesome and the staff were very friendly and helpful. Our server Tony was awesome and was super attentive to our needs. A great experience!

Excellent service by my server Anastasio. Lots of personnel on the floor, everyone is smiling which is an added bonus. Great job guys!

Great service and great food.

Thank you for our 3 birthday wishes!

Anastasia did a great job

Great food. Great service.

Amazing food and service. Our server was very kind to my daughter and brought her an extra coloring page to keep her calm. Great time

We had take out from here that was terrible (Fully burnt parmesan chicken and pasta) and we also had couple dine in experiences that were pretty decent overall. Place could use some consistency in their food prep.

Food was great, and our server Meghan was excellent! The violet lemonade is especially delicious.

We dined at this location for the first time- what a great experience. Service, food and overall effort to serve us was fabulous. Other restaurants can learn from them. I really felt that they valued us as customers. Thanks for a wonderful experience.

Kate G was so sweet! She thought of everything, went above and beyond. We really enjoyed our meals! Thank you Kate!

Taylor our server was so sweet and very good at her job!! I would highly recommend eating here!

It was great!! Kate was amazing!

We had server Kate and our whole experience was amazing! Great food!

we had taylor as a waitress and she was absolutely amazing!!! she brought us so much bread and kept us nice and full. she needs a raise! we love taylor! stan taylor!

Great food,great service. Family friendly. Wheelchair accessibility: Yes.

Great food, great service and great atmosphere! Kudos to Tony B. always with a smile!

This is the best East Side Marios Ive been to. The servers were super friendly and helpful even though it was a long weekend and they were packed. A great selection of food and drinks and very well priced. Child friendly. We will be going back for sure. Kid-friendliness: Excelleny children s menu. Staff were friendly, helpful, and patient.

Great service east side

Tony was absolutely amazing, have dessert for my birthday. Absolute sweetheart. 10/10 experience definitely recommend Parking: Lots of parking

Great server, and the one dish was great. The other one had good flavour, but half of it was room temperature at best.

Food is good but dont look too hard at the kitchen area. The rear of the chefs tv screens is disgusting.

Our server was delightful, and the food was very good.

Food n drinks great waiting in parking lot after close some girl taking pictures of license plate because they are closed just spent 4 hours eating and beverage

Abysmal service. Sat my group at a table. We watched several group sat after us. All of them were served. We couldnt even get a server to address the fact we were being ignored. Bad service. We ended up leaving after no one served us.

Tony B made this experience absolutely incredible. He was pleasant and friendly and took great care of us. Thanks Tony! !

Good food, good service. Garlic bread is amazing. Parking: A little bit narrow parking spots but never too busy Food : 5/5 |

Fast and good, service was good and food was out fast. Didn t sit with a empty table at any point Kid-friendliness: Kind people, all smiles.

This rating is based on one experience we ve had, as we previously never had issues with east sides. We understand that our server may have been new and we were very patient in the service. Here are just a couple things that ruined our dinner/celebration: - forgot a drink order and then said that a liquor wasn t available even though we saw the bottle from our seats - one of the meals was wrong (we requested the pasta to be substituted for more vegetables and this was not done). The food was being redone but came 30 seconds later on a plate with no more vegetables than is in the original dish - there was a hair in the above mentioned dish - the other dishes were at most warm - our server kept being interrupted by other servers and repeatedly asked for our orders/clarification - men s washroom was a mess There were other little things that occurred that unfortunately impacted our experience but could be related to the experience of the waitress. While I hope this review doesnt deter others from going, I really hope management provides better training for staff on professionalism and steps in, in situations where it is clearly evident that a table isnt pleased.

Great chicken parm?!

Food was disappointing-Sampler Platter Italian Soup great Salad Good Calzone Canadian-Good We ordered a pitcher of beer. The pitcher itself was super heavy, not a fan! Beer and tall glasses very cold, lovely!!!

After multiple attempts at enjoying a nice meal out at various restaurants to no avail, East Side restored our faith in great food, service and hospitality, will definitely be returning! Cassie was our waitress and went above and beyond along with the rest of the staff! Highly recommend East Side in Orillia!

We got here at 5pm, 10 minute wait then we were sitting and greetit by Delaney and order drinks then food it then we got dessert she keep checking on us and making sure we are ok and good then we payed the bill and left to our hotel

Tony B was AMAZING Wheelchair accessibility: User friendly for those with special needs Food : 5/5 |

Thx you Nikki for being such a fantastic hostess your amazing.

Nikki is the best server in the whole world. The food is always good and shes cute too.

Had the best dinner of my life there thanks to my server Nikki

Nikki is the best always knows what I like. The reason I go there

Nikki is the best. No server like her

Excellent service and food! All servers should be like Nikki! She is the best of the best

Had a fantastic meal and Nikki was a excellent hostess. She always came by and made sure we were happy..Thks Nikki cheers

Thank you so much for delivering dessert that was accidently forgotten in our take out. Very much appreciated and enjoyed

Amazing Tony was fabulous!!!

Kate was a fantastic server and really went above and beyond to make the experience and meal wonderful! Fantastic service and wonderful kind and funny lady :)

Server absolutely amazing,

Today was quite a busy day at Mario s. Despite waiting in line for 15 minutes, when it was finally our turn to be seated, two other families were allowed in and seated ahead of us. This was particularly disappointing as we had been waiting at the front of the line for a longer time. After being skipped twice, we were eventually offered a table right beside the door. This experience was highly unsatisfactory and not what I would have expected from Mario s.

Memorial avenue ,(Orilla) East side Mario s Squirrel, the best manager! Food to Love.service perfect. Couldn t ask for better. Thank you Food

Kureha was our waitress, she was amazing. Food was great and great service.

Salad had some slimy lettuce in it. I had the Lasagna. It came piping hot but was lack luster in flavour. Wont be in a hurry for a return visit.

Always friendly service. Thank u jasmine & all staff for being so helpfull and friendly...Montana is a great host Shelly

I gave service 4/5 stars as they do not honour Veterans, First Responders, Paramedics or our Police Force for a thank for your SERVICE discount. Any ESM I have been to have never questioned it they just honour it. Now after speaking with the manager who was quite lovely she did offer a 25% discount. She also mentioned she would speak to her district manager on this topic. Our food was tasty and hot.

The food was good and the service was very good.

Had veal parmigiana it was amazing . And our server Casey was awesome I had a lovely time!

Taylor is an amazing server. Very prompt and friendly!

Taylor was unreal! She was really fast and always had our drinks, bread and soup topped up. 100% top notch

Taylor was our server at East Side Mario s and we had a group of 10. Taylor was very friendly and on the ball for everything!!!

Taylor was friendly provided great service.

We had a good meal and great service from Taylor. Will come again!

Good food, Taylor was a great server. Would go back.

This is my second favorite restaurant in town. Food is delicious and staff is very nice and helpful.

Tony B was amazing! Exceptional service and very personable!

First time at this location. Service was overall mediocre. The pasta dishes we got were what we were used to and the bread was delicious as always but the Caesar salad was terrible. It tasted and looked like they had watered down the dressing and the lettuce was old and wilted and brown. We let the server know it was disappointing and she tried to blame it on the new menu..

The friendly staff made me feel like a king and fed me like it too. Food was delicious, all you can eat was affordable and the bread just kept on coming. EAT HERE TONIGHT!!!

One of my fovorite go to restaurants. Always get the Hells Kitchen Chicken. Spicy and yummy. All you can eat garlic loaf an salad means a nice take out box for a snack later.

Our server Taylor was amazing! food was also great! Dietary restrictions: they have specified foods for different allergies Food : 5/5 |

Taylor was very friendly and helpful! Food was delicious!

Taylor was an excellent server, very friendly and attentive. 10/10

1st time back to marios in years and we all loved it.

With money so tight for everyone we are always trying to keep cost lower but not loose the fun experience and food quality. This location has always been our go to tonight s experience was very disappointing bread was not crispy and was almost soggy soup had far too much salt service was slow and seemed unhappy normally have only good things to say but tonight really left a bad taste in our mouths very unhappy with our experience tonight.

Veal parmesan was over done with some burnt spots. Very hard and difficult to cut

With limited restaurant options in Orillia, east side Marios has been our go to a few times. However each time we go we experience the same things. Food has always been good, and wait times to be seated are to be expected but never too long. But the service has always been less than mediocre. Waiting 10 minutes after being seated to get drinks.. then once were done our food we wait over 10-15 mins to try and flag down a waitress to get the bill, which we couldnt so we waited until our server came over. I get staffing is probably an issue but it shouldnt take this long. Will probably go back as the food is good. But maybe will do take out to avoid the lack luster service.

Wait staff was awesome. Bread, soup, salad was excellent. The fettuccine alphrado was bland and dry. Which isnt normal when I came before covid. Parking: Its never been full that Ive witnessed.

We have not been to this restaurant in 25 years and today, I remember why. My dinner was very disappointing. The spaghetti was dry and tasteless, very little to no sauce and the chicken Parm was so overcooked I could hardly cut it let alone chew it. Friends ordered the cauliflower pizza, it was way overcooked to the point of being burnt. I would have sent mine back, however I did not want to hold up the rest of our group. As it turns out our friend thought the same thing about the pizza. Very disappointing to say the least.

We met six friends for lunch and ordered cauliflower pizza which my husband has enjoyed at other East Side Mario locations. It was overcooked and burnt around the edges. Since the vegan choices are very limited in the ESM chain we thought this was a decent option but we should have stuck to build your own pasta.

Had all you can eat Wednesday, price very reasonable,service fast and friendly.Allowed to have different pastas of the four offered .Great for tasting some dishes you may not have tried before.

Food is always good if you can get it. Twice now in the last two weeks waiters too busy to bring salad and bread. I have a feeling this is a beginning of a trend as this was with different wait staff and the restaurant was not that busy.

Service was great. We came with a basketball team and they were able to accommodate our group. We had a good time and the food was good.

It has been years since we last visited an East Side Marios. The Ravioli Soup and bread were delicious. Marios Spaghetti with Meatballs, the sauce was a little weak and not quite as good as we remembered. The service was excellent. We will definitely be back. Thanks!!

To much of the cooks hair in the pasta unfortunately

This East Side Marios is so much better then the 2 Oshawa. Very clean, very friendly. I will definitely be back when visiting. Nikki our waitress was the best. She needs a raise! Cheers Parking: Lots of spaces to park.

Tony B at your Orillia location was the best server my family and I have ever experienced in Ontario so far! We hope to see him again when we return! Thank you! The food was fantastic! It definitely hit the spot!

Our server Nicki is amazing she is my favourite part of visiting east side Mario s

I booked my reservation on April 21 for May 12. I asked for a table in a quieter area because my father in law is very hard of hearing. They told me no problem and they made a note. We had eaten there before, with the same request, without issue and had a nice time. We meet halfway to see them and come in from Guelph. This time, we got seating in the middle.of the restaurant - dead center. Right away my father in law had to remove a hearing aid due to the volume around us. He couldnt hear us speaking even when we were looking at him. I quickly got up and explained the note on our reservation and that we had booked more than 3 weeks ahead. We got told we dont pick the seating plan and this is a restaurant so its loud. Last time we had been seated along the back wall and there were tables open there .... Reserved by others before we did? Not sure about that. We traveled a long way and my father in law was completely left out of the conversation. I asked for a manager. We got moved to the back wall but even the manager acted like it was a huge imposition. Then the food came. Terrible. We love East Sides but this time the food was over cooked, dry and warm at best. Only my sons pizza which was clearly fresh from the oven was good. Will not be back! Unaccommodating, rude and food totally subpar.

We ordered takeout and had it delivered through the Eastside Mario s App. I was able to track the order nearly to our door, when the driver had marked it delivered. We did not get our food customer service and they said that once the delivery service had the food it was out of their hands. Having your hundred dollar plus food order basically stolen by a DoorDash driver obviously didn t sit very well with me, especially on Mother s Day. Called customer service again and was directed back to the restaurant. I spoke with Sherry (the Manager and Hope I spelt her name right). Sherry was very pleasant to deal with, And she did everything within her control to make things right. Thank you very much Sherry. Your hard work was verymuch appreciated. You basically saved our Mother s Day. It s people like Sherry who will keep me coming back to Eastside Mario s. I will be following up with Door Dash . Beware of Kartik the the thief. (Driver)

edit to add: We foolishy decided to give them another go, two years later. The spaghetti bolognese we once again had to add our own sauce as the vast majority of the noodles were dry. Also the garlic loaf has significantly decreased in size since the last time we had food here. I do not recommend this restaurant. For dinner I had to add my own sauce to my bacon carbonara (that has Alfredo sauce? These are two different sauces though that s not fault of the employees that s head office) at home because there was not enough sauce (and the little bit of sauce on it tasted like no Alfredo I ve ever had before). The spaghetti ordered still had white noodles with no bolognese on them, so sauce also had to be added to that pasta dish, and the calzone was a quarter of the size of the box it came in. Not sure with the other food that was ordered how it tasted. The portion sizes have gone down while the prices have gone up, maybe for sit in it is still worth it with the unlimited soup and salad, but it s not worth it for take away, and honestly it s just not worth the price in general. Go across to Theos Eatery for decent pasta!

Great food

Our sever yesterday evening was Kate. One of the best servers we have ever had. Very attentive, friendly and just an overall fantastic person.

The staff is great but the food & restaurant itself has gone down hill. Use to be regulars but wont be returning anymore.

Resonably priced

Best food ever

Food was delicious. Service was brutal. Extremely slow to receive everything. Salad was even brought after the meal. Unlimited bread was never once refilled. We had to track down the waiter to get our bill. The restaurant is also super run down. Bathrooms were disgusting. I think they must have been understaffed for lunch today, but we had a very poor experience and will not be back.

Taylor was a great server! Friendly and quick to help :)

Wonderful food and service! Thank you!

Taylor was great. Made us feel right at home. Very helpful. Highly recommend coming if you are in Orilla.

Waitress Cassie was amazing but food was bland and not enough sauce and tried to charge us to add sauce. The kitchen was also very unpleasant. Overall not worth coming back.

Kurena was excellent.

Best East Side Marios around! Good food and lots of it! We try to atop in whenever we are in Orillia.

I don t go to many chain restaurants but I have a huge soft spot for East Sides. Prices are always so good. Taylor was a fantastic server and the monday special was a steal.

We had Taylor as our server tonight. She was a little ball of sunshine she was friendly and very knowledgeable about the menu. 12/10 would dine again if we could sit in Taylor s section. Kid-friendliness: Kiddos love the food!

AMAZING!!! food is hot and fresh , servers are so friendly. Very family oriented and great deals! Will definitely be returning! Its the best east side marios my family and I have ever been to! So many food options to choose from

It was a great experience when we had dinner at East Side Marios in Orillia on February 24th. Everything was A+...the service, the food, and especially the awesome and attentive staff. The tastiest dish was the garlic parmesan chicken wings...our compliments to the chef!

Was at the one in the a orilla. And fall . Not good for me.

Dietary restrictions: Gluten free options Food

Ordered 4 pasta dishes and a kids meal for takeout. 2 of them has little to no sauce and the other 2 were over cooked. Not a good experience.

Kate was amazing with are service

This place was very accommodating to all of us. This isnt an east side thing but I do wish booths had more room

Great time. Our server Owen was excellent.

This is the 3rd time ordering pick up from this location and something has been missing. This time I ordered on skip and and an entire entree was missing. They didnt even offer to remake it for me. 21$ for this tiny burnt calzone. I highly recommend you avoid this incompetent location.

They were able to accomodate 17 people in just 10 min notice. Great service! Parking: Wide parking spaces. Kid-friendliness: Very accomodating to kids.

The robot carrying the food to the table is super creepy and I did not like it. Also not much of a fan seeing again another job that in my opinion benefits greatly from the human interaction between server and customer being phased out. Currently the robot only carries the food. But its only a matter of time before they add an arm to it and an iPad and the customer inputs their own orders and the robot goes and gets the food and delivers it. The 5 star on service is for that. The service that the Human server provided. The 1 star in atmosphere is because once again I feel the robot takes away from the dine in restaurant experience. And well the 3 star on food is well lets be honest here. Its east side Marios. They are basically the McDonalds of Italian. Its mediocre at best. Decent for the price but Its not winning any awards.

Went in for a quick pit stop lunch on Boxing Day and they were kind enough to be open. Went with a kid, there were high chairs and booster chairs, kids dessert and menu. Their chicken parm is undoubtedly the best like they very rightly say. Unfortunately we didnt click any photographs. There was warm house baked bread on arrival with cold glasses of water and lemon wedges. The entrees looked awesome but since we we were sure about that we wont be able to have all the all you can eat soup, garlic loaf and salad we ordered the chicken parm junior. We also ordered Sausages and Peppers Penne Pasta (Gluten Free) & the flat bread The kid from kids menu ordered tenders and fries which were the generic ones and the kid also got a kids goldfish as dessert (but we missed it as we all forgot to pick it up ) in our extreme excitement to be on the move Dietary restrictions: Gluten free options Parking: Ample parking space for a public holiday, could not be the case on a regular weekend. Kid-friendliness: Kids Menu Wheelchair accessibility: Yes and in addition they have accessibility parking lot assigned closest to the entrance.

This is an update edit from a previous experience. I had previously shared a review of a disappointing experience at the take out side of East Sides Orillia. The general manager and customer support team for ESM reached out to me to discuss. I was very impressed with their handling of the issue. They assured me that they had some coaching conversations and issued a satisfactory partial reimbursement which we will use towards a future ESM in-restaurant dining experience with our kids in the New Year. At no point did the GM make excuses or ask me to revise my Google review. Instead they validated our experience, issued a genuine apology, and took steps to improve their processes at the take out station. This edit is entirely my own decision as a result. Honestly you couldn t ask for more as a customer to feel heard! Bravo ESM management team and thank you. Clearly ESM takes customer feedback seriously. Two bigs thumbs up. So impressed.

Arrived at 6:20 and the greeter was rude; basically saying they may not be able to serve us. We asked what was the wait time and she advised not sure 15 - 45 minutes and we could sit at the bar however there is no bartender to serve you. The past few times I have been there it hasn t been that great. Thought I would give it another try as my grandkids wanted to go there. Definitely won t be going there again

Just order take out and when I received my order it was wrong. There was supposed to be a substitute but ended up adding things I didn t ask for. I understand stuff happens but what makes me angry is when we called to see if we could bring back my food order and get a replacement for what I had originally ordered I was told there was no manager to help so they couldn t help us fix it.

Went there the other night. Food was good, but the real star of the show was our server Delaney. A+ waitress with a rockin bod. Will be back

Good food. Good family to share with. Good service

I just had a delivery. It was a special order and it was very good. Service great. Thanks!

Great experience here. Attentive service. Food was hot and tasty. AYCE bread and salad was terrific and nice atmosphere. Would recommend!

We usually have such a great time here but when we visited last week we had a very different experience, my husbands salad had no dressing on it and our waiter did not return for 10 minutes for us to ask for dressing. My daughter dropped her toy on the ground and when I went to pic it up I cut my arm on many staples sticking out of the bench! Super unsafe

Terrible service when I called to make a reservation. They said they were only offering walk-in customers a table due to other reservations. They didnt even ask what time I wanted to come in or offer another time we could dine in. I remember when restaurants wanted customers to come in and spend money. Service

Mindy was our server. She was excellent and courteous. Very good with our children and their needs. We give her a 10. Food : 5/5

Mindy, Server was excecellent. Only negative would be, not warned of no refills on kids juice. 2 O.J cost $6.98 WOW! Kid-friendliness: Treated well& given tools to occupy them.

Loved our server Nikki. Excellent food and service.

Welcoming Amy friendly and attentive to our needs. Thank you Kid-friendliness: Very kid friendly. KIERA felt welcome Food : 4/5 |

Amy was great!

Thanks Amy for lovely service and a nice smile the whole time! Will be back

Amy was a great server, and very pleasant!

Wonderful services from our waitress Amy! Dietary restrictions: Gluten free options were great Food : 3/5 |

Our server Amy was excellent. Food was tasty and hot. Parking: All good Food : 5/5 |

Always excellent here. Good value and excellent waitstaff. The cooks are brilliant. p.s. Amy is amazing!!

Dietary restrictions: Id More options for dairy free meals. Food

Great service and food. Robot sever is a big hit among kids. Love the unlimited salad and garlic loaf, of course.

Super friendly, quick service and the food was good!

Had a great lunch with my family!

Our server Hannah and the food were both great. Both had Chicken Parm. Large portions and always perfectly cooked.

The server was excellent,

Taylor was a excellent waitress

Taylor was a great server! Food was amazing

Loved our food and our server Taylor was a delight. Service was amazing

Taylor was a fantastic server.

Kid-friendliness: Servers were very attentive and friendly. Our server Taylor was amazing !!! Food : 5/5

Cool robot

Fast and yummmmmmmy. Cool robot waiter

Wonderful evening out with my niece

Great service . Waitress Amy was awesome . Kid-friendliness: Treated my boys like gold

Very friendly staff and great food

A classic, Love the breaddddd I d post a photo but I ate it all Kid-friendliness: We are teens but act like kids waitress was amazing Food : 5/5 |

Excellent service

Taylor was excellent! She was so attentive, and so so good with our kids. We were in and out with three young kids quickly and smoothly, the food was great, and the service A+. Highly recommend!

Taylor was great! Love the kids night! Great food, fast service! Makes it look like our kids are well behaved!

Great food and great service!! Thanks Taylor!

Thanks Taylor!

Taylor was quick to take care of our needs. I appreciate that she offered to change my meal when it was too peppery! It was fun to eat at Eastside Marios again after a long time. Always one of my favorite places. Thank you. Wheelchair accessibility: Good space for seniors with mobility needs.

Had the jr chicken Parm. Fast and tasty. Service was great. Food : 5/5

Vegetarian options: Great choices Food

Everything was great for date night! The only issue was we were seated near the electronic robot that delivers food, which sang loud Christmas songs all supper. Taylor was very professional and polite, 10/10. We ordered the all you can eat pasta and it was delicious!

Taylor is the best server, friendly and kind, checking in lots and makes you feel cared for

Taylor was a great server!

Taylor was our server and we were never without anything ! She was absolutely amazing and so was the food ! Im a happy birthday girl !!

Taylor was an amazing server, on the ball would have to say best server I have had at East Side Mario s Kid-friendliness: Very kid friendly

This is our second time having Taylor be our waitress here at Orillia s East Side Mario s. She is very kind and was very accommodating to my family. The food is always delicious with a clean atmosphere along with timely check ins. We look forward to our next visit with Taylor and the team. Thank you

Our server Taylor was very friendly! Great service tonight

Excellent service never left hanging always checked on and food was great! Thank you Taylor

Taylor was extremely courteous and provided excellent service! A very nice young lady and great food as always at EM!