2 Front St N, Orillia, ON L3V 4R5, Canada
Our Irish hospitality offers a place where you can enjoy the best of both food and drink in an atmosphere that encourages sharing good times with great people.
I was part of a group of twenty on a Monday afternoon. As a group we all moved around chatting etc. The staff were fantastic, quick with drinks and then with the food. Eveyone commented how great the staff handled us as a group.
The excellent service and good food is doing all the heavy lifting on this review. Man, was the "trivia night" ever irritating to sit through with dinner. I don't know why they decided to blast the speakers out to the patio when only people in the bar were participating. It was so loud I could barely hear the person right next to me.
My husband and I recently visited Fionn MacCool's, hoping to enjoy a nice dinner. Unfortunately, we were very disappointed by our experience due to a lack of service. After being seated, we waited for 20 minutes without any acknowledgment from the waitstaff. We decided to inform a server that we had not been waited on, hoping to receive assistance. The server spoke with the other waitstaff, but instead of taking action, they simply discussed our presence and ignored us as they continued to serve other tables. After waiting an additional 10 minutes with no service, we decided to leave and find another place for dinner. It seemed like the staff were either overwhelmed by a busy night or not properly trained to handle the situation. There also appeared to be a lack of managerial oversight. Unfortunately, we never got a chance to try the food, so we can't comment on its quality. The poor service made it impossible for us to experience what the restaurant has to offer.
Best fries and veggie burger ever had! Service was phenomenal. Our waiter was a younger male with tattoos and happy dad hat - he went out of his way for us. 10/10 experience because of him! Only negative thing was a female waitress came on shift started brushing her hair in the restaurant and putting on perfume. Other than that, would recommend.
We arrived around 6pm on a Saturday. The place was somewhat busy. There was a performer singing. We seated ourselves. It was a bar style place. The performer had a great voice and good songs. It was just too loud. I couldn’t hear my husband or the server talking. The service was quick. We ordered two Montreal smoked meat grilled cheese for $20. Being a grilled cheese it was greasy. I asked for mashed potatoes and a got a small bowl with gravy on top. I didn’t ask for gravy but that’s fine. There is lots of choices on their menu. It’s mostly bar food. There’s lots it TV’s and a bar at the front. The servers and clientele are more of a younger crowd.
I had the Buffalo ranch chicken tenders and they were the most amazing chicken tenders I’ve ever had. These aren’t just your regular tenders they’re plated with the sauce drizzled on top (so not too spicy or soggy) with green onion and bacon. The live music was good, the server was really sweet. the restaurant was super clean nice looking and a great environment
OMG the food was delicious I had the Guinness steak and mushroom stew. The server was very attentive. Great atmosphere real nice. We went as part of the CAA Orillia summer fun which included your room your dinner your lunch and your breakfast plus a theatre show.
Inside and outside seating. Limiting number of customers seated because not enough employees... only one chef. Fish and chips were very good. Cajun samon bowl was over seasoned.
I had the fish and chips. The bartender Dannica was nice and helpful. Everyone seemed very friendly.
First time there and i went twice this week lol! Love this place! My first visit, my hamburger was quite overcooked but my second visit, had a Reu-tine Poutine, delicious. Their espresso martini is also very good. Atmosphere is kind of sports bar/pub, so a hit with me
The food was great, gravy is to die for. Service was fantastic and they had live entertainment when we were there. Parking: Back if restaurants
Always friendly and welcoming staff . They have great tasty food
The food was not memorable, but our waiter was very helpful and attentive. We had naked wings, a side caeser salad, and a side of fries. The wings were overcooked and dry. The salad was mostly romaine ribs, but the fries were nice. The decaf coffee was fresh and tasted good. Food
The beer was flat on two different taps. Nachos were great. This place seems old even though it just opened. Washrooms were smelly and strange. The whole place has an old and damp feeling.
Fish and chips was not hot and soggy.
This place is a mystery! I wonder if whoever pays the electric bill knows that they keep the air conditioning on legit 55°. They were busy outside but not a single soul inside because it s so cold. Food and service was great but they are losing business because it s so cold. Our server was new and awesome.
Whole experience was lacklustre-service and food very underwhelming. Much better options in Orillia and I now totally understand why the one in Barrie closed down. Very expensive and service was disappointing Parking: Not much around have to hunt a little
Stopped in for lunch a few times now, always great service and fantastic food. Im particularly fond of the Cobb salad. Our server Kayden was very professional and attentive. Great place.
Poutine is salty, but very good. Drinks are very good.
The staff is always friendly and the food there is always good
Worst dining experience in my life. Waited 35 minutes for a drink (and this place wasn t busy). Ordered quesadilla without chicken, and it came with chicken. Waiter said the kitchen argued with his to make it with chicken. If you couldn t accommodate my request, they should have told me and I would have chosen something else from the menu. It was a two hour process for a drink and quesadilla. By far this is the worst restaurant in Orillia. And no comp for the mess up with the food. Boycott this place, it s disgusting.
This place is the worst dining experience I have ever had. From service to food to drinks. I will never ever return nor anyone I know. If I could post a picture I would have how disgusting our dinner was.
Fantastic lunch, we had the Yorkie app, fish and chips, fish tacos. Absolutely delicious! Rachel was awesome, 5 stars all the way!!!
My husband and I visited Fionn s today in Orillia and had wonderful service from Rachel! She was quick, efficient and friendly. She helped with recommendations and was so personable. Would recommend her anytime and the food was great to boot! Thank you Rachel!! You re awesome!
Was seated in the bar area and waited for almost a half hour without even being noticed, never mind served. Staff arent very attentive and seem to spend more time chatting with each other than serving customers. Thanks for the free parking while I walk across the street to Studabakers.
If i could give a 0 star i would . Ruined our date night , worst dining experience in Orillia by far . We ordered the spinach dip as the app , and it was cold and warm in spots , the chips were stale. Our main course we each order a steak med/rare , one with fries the other with sweet potato fries . 1 Steak was cooked med rare the other was raw and the fries were cold and hard , after sending it back and the second plate coming out the steak was still raw .We then left , would never recommend dining there and will not be returning which is a shame since it is such a good location .
Terrible service, bland food. When I first walked in someone came right away to take my drink order but then never came back after bringing my drink I finished my beer and still hadn t been asked what I d like to order to eat. So I walked to the bar and spoke to the bartender. I explained my server had forgotten about me, asked bartender to place my order with the kitchen, she refused and said I d have to just wait. I finally ordered the fish taco s, worst I ve ever had anywhere, the fish was mush and bland, tacos were mostly filled with coleslaw. This will be the last time I ll go there. Studebakers is across the street and service/food was not even comparable 10/10. Too bad because Sudbury location is great. This one needs some help.
Horrible. I had a black hair in my salad and they argued with me that it was not there. They refused to comp me and charged me 50% because they had to remake it.
Service was slow, waitresses were preoccupied with standing at the bar while people sat waiting. Food was great but definitely not worth the wait. People at the door were left waiting too long and just left.
Amazing service even with a packed patio! Cudos to Meg and Rachel for the amazing job today!!
The girls were running around like ctazy making sure everything was perfect! Had a great experience even though the patio was packed!! Meg and Rachel held the fort down! Amazing job ladies!
Meg and Rachel are the best, they will look after you
I visited Fionn MacCools for the first time while in town for a show at casino Rama. I had made reservations ahead of time and sure glad I did as it was packed and they were turning people away. Unfortunately, since it was so busy the service was horrible. It seemed as if they have never been full before. I was not greeted by a wait staff for the first 25-30 minutes. Finally, someone came and was clearly overwhelmed and was just interested in taking my order so he could move on vs. being friendly. Luckily, the food was better than expected, we started with the pub nachos and the fries pickles. The nachos were slightly over cooked but still good. The pickles were delicious. I had a chicken bacon club which was decent, the others with me had Shepards pie and fish and chips which they said was good. They also had a band playing during dinner which made things extremely loud that I had to scream to talk to my friends. Overall, it took 2 hours to finish the meal and it was mainly due to slow service the meal was also fairly expensive but I guess everything is these days. Parking here is also somewhat limited. I m not sure how quickly I will be back as I am sure there was better options in town. Parking: There is a small parking lot behind the restaurant but not many spots.
Got seated and waited 15 minutes for anyone to come over when it wasn t busy, chicken was raw but still took a long time. Had to wait another 15 mins for the bill. We both Got food poisoning next day, Worst restaurant experience both my partner and I have ever had. Ended up going somewhere else after sitting there for an hour for one appetizer and 2 pops! (Some of the employees need to rethink their choice of uniform as well)
Great vibe on St. Pattys Day with a fiddler and green beer flowing. Was well staffed for the green day, and service was good, but have been on the patio in the summer more than once with less-than-stellar service.
Food and service was amazing. Meg and Claire were great. Chicken leek pot pie and Guinness stew bowl were delicious
The restaurant had amazing food, reasonable portions, affordable,friendly service, and a chill atmosphere. Parking: There is a small parking lot at the back, so you will probably need to park on the street. Street parking is paid Mon-Sat from 9am to 5pm, and free after 5pm, as well as on Sundays and holidays. Kid-friendliness: There is an area where families with children can dine in. They have food items that kids will like.
Usually visit a few times a year. Ordered wings last visit on the weekend - smallest 1.5 lbs Ive ever seen and not a single wing. Every piece was a drumstick. But the Guinness was good I guess - hard to muck that up. Wont be going back.
I just ordered a half rack of ribs with 5 chicken wings and waffle fries. My husband ordered the 2 piece fish and chips. The ribs had no flavor. They were fall of the bone but needs seasoning and time to form a crust in the oven. The chicken wings were over cooked slightly and again the batter had no seasoning. The waffle fries could of used some salt but were cooked with a nice crunch. The fish was cooked nicely with a great crunch but, the batter had no seasoning. Was quite disappointed with the under seasoning of my food.
Met Jason the chef & spoke about his wonderful cooking & vegetarian food we ate. And also Rachel our server was great & very friendly & made our dinner so pleasant. Great restaurant at Orillia location Vegetarian options: Wonderful veg burger & lattice fries
Surprisingly disappointing. Weve been to other locations. It was a weekday night but the food was not great... Microwaved. Sheppards pie was missing the Sheppard or any other meat... I guess at that point they could have called it vegetarian. We wont go back. Lots of other good choices for the money! Parking: Had to park at LCBO?
Loved it. Just took friends out for dinner. Very loud, we should have sat near the door. All around, a great dinner.
I have had several positive experiences at this restaurant. The service is top-notch with quick and friendly waitresses, Taylor and Meg were both fantastic! Their personable approach makes dining at Fionn MacCools a delightful experience. The food is served in a timely manner and is delicious every time!
Ate there with my family, food and service was great! what made the visit best was our servers/bartenders Meghan and Taylor. Both were attentive and provided amazing service, were quick and helpful.
Great place, had a really good time with my buddies. Meghan was also frikin sweet, girl took care of us the whole time, definitely coming back because she made the whole event we had going on that much more enjoyable:)
Meaghan is the best server and will come back just for her!!!
Amazing service from Meghan!
Vegetarian options: Veggie Burger Food
We had a delicious meal ! Our waitress was Claire she was great, you have to eat here.
Went for appetizers and the food and service exceeded expectations. Portion size seemed larger than the other chains and the shrimp was cooked to perfection. All around great experience.
Great place to enjoy a drink and food great for live music and events!
Best service ever from Meg, Claire, Rachel and Dannica. Food, drinks and service was amazing
Taylor the bartender is so sweet and nice!
Taylor was our bartender and was awesome! Busy place on st Patty s day!
Taylor the bartender was amazing! Super friendly and attentive!
Great service, all the staff was awesome, ty
best bar! Meg, taylor, claire and all the servers are amazing, attentive and friendly! Definetly reccomend
Claire served us today. She was great! I enjoyed my one Guinness! Friendly and quick service. We will be backed. Really enjoyed the mini yorkies
Great service! Taylor who was working the bar, was an exceptional bartender. I will be back just for her.
Taylor was a great server !
food was delicious, service was amazing! our server Taylor was just excellent, gave us such a warm welcome and treated my table with upmost respect. will definitely be back:)
Great experience, Taylor was absolutely amazing! Would definitely recommend
Not a fan of chain pubs. But this place had a homie atmosphere. Great live music and my bartender Taylor was pleasant and cheerful.
We are here for St. Patricks day. Food is great, music is amazing and our server Claire is awesome!
Our food was amazing and the highlight of the visit was the impeccable service we received from Taylor. She was attentive, knowledgeable, and went above and beyond to ensure we had a memorable dining experience.
Claire was pleasant busy and attentive!! Such a great way to spend st paddys day in Orillia!!
Food amazing, music was awesome, and our server Claire gave us outstanding service. Will most definitely be coming back
Food was great and fast, our server Claire was super polite and cheery! Food
Claire was such a sweetheart. Fantastic service. Wheelchair accessibility: Minty Food : 5/5 |
Awesome party on st Patrick s day. Rachel was happy and personable. Made great food suggestions that were awesome. Highly recommend MacCool s. I urge you to request to be seated in Rachel s section.
Best service ever by Claire. Thank you for everything. Ill definitely com back again!! Having so much fun, awesome food and upbeat atmosphere.
Absolutely amazing experience here. Ordered calamari and a few drinks. They calamari was cooked perfectly crisp and the best in town. Our server Claire is sweet, funny and fast on her feet. She made the most incredible Lucky Blue Breeze and absolutely loved the purple rain . Definately recommend coming here for a great night
We were there on St. Patrick s Day. The band was amazing! Our server Meghan was friendly and attentive. Great night out!
I stopped by for a quick dinner last night and I m thoroughly impressed. Between the service, atmosphere and food alone I am beyond grateful to have such a good restaurant in my home town. Claire Caves service was hands down the best in the industry. And just from that I will be coming back. The food was well cooked to my liking. The way the whole atmosphere feels is almost a homemade style of restaurant and I really enjoy that. 10/10 would recommend!!!
The redheaded bombshell Gave great service.
Ordered a hamburger for 24.95 with a side of mixed vegetables and a Caesar salad for 14.95 Hamburger meat was very good but the side of vegetables was a small handful of plain fishy tasting green beans and 3 tiny pieces of limp red pepper .. Caesar salad had a strange smell to it and was very small
We were in the Ontario Senior games February 7, 2024 and reserved tables for over 60 players visiting from London Ont. WOW , everything was awesome. The service was great, food was hot and plentiful as well as tasting incredible. I shared the Wednesday dinner for 55+ and we had far too much to eat. They had a small live band and they were great. Lots of singing and dancing went on in the bar side.
Great place, food was good and service was wonderful
I d loved the place and Food! Claire is amazing! Always helping us to decide what to eat (and drink)
Amazing service provided by Claire, we could enjoy a lot with our little baby Giovanna celebrating 5 months enjoying nice songs.
The music was vary good Clair was a great bar tender
Best bar in Orillia. Great atmosphere and lovely service by Danika. Will defo be back!
Dec 28/2022 $60 gets you 2 beers a bad meal... Place was nearly empty so who knows. Noticed another table across the room fairly upset about something. Wanted to let the server know how we felt, response: Ill let them know..... Life is way too short to go back here
Food was terrible. Calamari was almost inedible, so salty. Ceasar salad was bland, not much dressing. Mini Yorkshires had nice flavor but just not very hot, warm at best. Cheesy burger cheese sauce was kinda gross tasting. Service was ok, slow for being empty.
Fish batter was so over done we couldnt eat it, the same with the wings half the skin was missing from ribs but was passable. The burgers were bland and tasteless. The fries, gravy and deep fried pickles were decent and button mushroom were good it was our first and last time at this place thats for sure will not return or recommend to others
Very comfortable atmosphere. My favorite bartender, Danica, is always friendly and quick with her service. The food matches or exceeds any Fionns franchise Ive visited. Overall, a wonderful in the Orillia core.
I m a regular at fionns in orillia. Claire is an absolute gem. Always fast and professional service with whatever you order. And does it with a smile . Best bar in town.
Claire was an exceptional server. Decent food for a reasonable price.
Had a great time. Everyone was so friendly. Went for lunch with a large group. Waitress made everyone feel important. The food was great. Will definitely be heading back soon ! Kid-friendliness: Made all my kids feel welcome and happy when we left.
We recently ate at the Fionn MacCools location in the Orillia area and really enjoyed our time spent there. The staff were very friendly and attentive. They are what makes this restaurant SHINE. Going above and beyond. We really enjoyed our food. It came out nice and hot and very tasty. Cant wait till summer to when we can return and sit on the out door patio and listen to some nice music and chat with friends. Great Job Fionns Orillia.
My husband and I went Feb 04th 23. Had an amazing sever Dannica, she was soo attentive to our requests and polite and always smiling. . This was first time at this place and food was amazing. Drinks where fantastic and the atmosphere with all employees where so bubbly. . Food came in an orderly fashion and cooked to our specifications.The live music was a great way to unwind and end the night. Koodos Fionn. Would highly recommend this restaurant for a great meal and great servers ans staff. We will definitely be back.
My husband and I had the best experience and meal here! Our server Dannica was AMAZING! She was very knowledgeable of the menu. She was so bubbly, friendly and attentive to her tables. The food came out nice and hot, very delicious! The atmosphere felt very welcoming and comfortable. Overall we couldnt have asked for better service! We will 100% be back!
Went out for dinner with my fiance, was recommended to try Fionns and I am so glad we did. I ordered the fish tacos and they are by far the best ones I have had. The service was fantastic made you feel like your part of the family, always checked if we needed anything, very professional, and great atmosphere. Everytime we come to orillia we come here, not just because of the food but the service is really amazing, you dont get service like this everywhere. Great job guys!
Had a awesome experience and excellent service. our server was Dannica, she was friendly, energetic, and accommodating. We enjoyed the live music and the service for sure. Will be coming back in the future for sure.
Eat at alot of pubs this by far is one of the best. Great atmosphere and friendly staff. Next time Im in Orillia Im stopping in again.
Really good
Went around 2pm so it wasnt super busy... but the coffee was hot and fresh. The server, Dannica, was very warm and friendly. I asked for a menu recommendation and I was going to order it but I dont eat cilantro. She had the kitchen make it without the cilantro and it was perfection. Everything came out piping hot and fresh and the portion size was huge. Have not been here since it first opened so I am glad to see the restaurant has turned around for the better. Will definitely be coming back with friends.
Manager is the best
Claire was an excellent very on the ball bartender waitress. I am a regular at this location and likely spend way too much money than I should ha ha but when I see that it is Claire serving I know that I won t be sitting with an empty drink waiting for the waitress to finish a conversation with another customer or with perhaps another coat employee which does happen often and some of the other restaurants I attend in locations near where I work in Markham. So not to continue but I think Claire is excellent and then you the new menu a little bit pricey but I m sure it s worth it. It is absolutely on par now with the higher and restaurants in Orillia like state and Maine and such.
Great food, exceptional staff, and always a pleasant atmosphere to come into and feel at home! How it should be
Koodos to the Chef, best seafood Fettuccine I ve had in a long time, and awesome customer service! Margaret
Google says they re open until 12am on Friday. We were there at 11:10 pm and the doors were locked.
Always friendly staff willing to get to know you. Always accommodating. This place has yet to let me down. Food exactly as advertised. Live entertainment brings a fun atmosphere to downtown Orillia!
Pub fare ... Food and service was ok.
The staff were pleasant, and the food was excellent.
Went here for a family dinner. Ordered the salmon bowl.. everyone s food comes and my salmon is so over cooked I couldn t even cut it with a knife. It was like jerky. They took away my meal and I waited so long that my family finished eating before my replacement meal came. My son got the fish tacos which comes with 3 tacos one of the fish pieces was entirely batter. The size of the salmon was tiny.. like they took a piece and cut in half. Really disappointed. Then to top it all off I got food poisoning.would never return or recommend!!!
I came here to enjoy the patio in the nice weather and was very disappointed. The live music was not good. There was a bunch of drunk old men sitting in the middle of the patio yelling back and forth to the musician and making a scene. I ordered fish and chips, the chips were okay but the fish was soggy greasy and mushy on the inside. Definitely would not recommend the fish.
A bit unsure of whether or not to seat ourselves coming in as only one hostess was busy in the dining room but she greeted us and was very friendly! Two fried chicken burgers were so good and even so were the drinks and cheesecake desserts. I was so full and it was so worth it. Nice place by the boardwalk!
Dined here on the patio with my family. I had the Guinness steak bowl as recommended by our server and was not disappointed! Probably one of the best meals I ve had in awhile. My husband had the Fish and chips and enjoyed that as well. My kids were happy with their meals, and loved that ice cream was included for them! Great portions, great food, great drinks, and probably the best service in town. Thank you for great service. We will be back!
Ive been wanting to check out Fionns for some time now and I must say, I was sadly disappointed with a particular dish. The tandoori chicken fajitas. Not only was the chicken not prepared on site (menu states pub made), but the portion size was definitely not on part with the price. And I cant even exaggerate on how bland it is. Luckily I had ordered an additional meal of the Buffalo Ranch Finger with a cesar side, both of which were delicious. The other 2 in my party were extremely satisfied with their meals which consisted of the Fionns Burger with fries and the Double Stacked Fried Chicken Sandwich with fries on the side. I didnt get a pic of the Fionns Burger bit the rest are in order of review.
Nice place amazing service. Live music was a nice touch, but it was a bit too loud when trying to have a conversation. I recommend giving the steak and fish tacos a try. The Ceasar was amazing!
Lunch with about 10 guys after golf. Food was good and everyone seemed pleased with flavors. Servers were friendly and service was also decent. Nice big heated outdoor patio. Prices seem a wee bit high but then everything is pricier these day.
Good vegetarian options!!!
Great food great service fabulous atmosphere!!
Great food and drinks on a very nice patio.
Food was alright and service was average. Slower service, staff never revisited to refill drinks.
Emma was excellent in serving us.
We had a great experience today at your patio. Our server was Kirsten. Receipt #20859 1:05 pm. Kirsten was an excellent server. Not pushy but professional and friendly. Needs to be recognized by management for job well done. Also the young lady who showed us to our table. Just excellent. Both visits to Orillia Finn McCool have been very pleasurable and we will surely be back. Oh and my pasta was excellent also.
Great drinks,great food, good times
Nice
Worst meal I have ever had (?). Menue is a joke.
Sat there for 25 minutes before I was asked if I wanted/needed/ordered something.. when I explained my disappointment I was kicked out lol. Very Profesional ill never go back to another fionns due to the service I received from orillia employees McDonalds is literally more helpfull literal.....
Great patio, friendly staff, and the yorkshire puddings are wonderful. The French onion soup is decent. The quesadillas are also not bad! The spinach dip was a little odd I thought, but all and all, a lovely experience.
Read the reviews before dining at think establishment.
Tender ribs with the meat literally falling off the bone and other side dishes that were all very good. Were glad we went and were surprised that the restaurant wasnt rated higher.
I am highly recommending this restaurant. Great food, amazing staff, and music.
MacKenzie was great! Excellent service!
Had such a amazing lunch Good was amazing Our server Mackenzie was amazing!!! Food
Our server, Mackenzie was amazing!
Mackenzie served us some very large delicious caesars with a wonderful smile and happy attitude. thanks. see you again
Great food, great people! Today I met Carrington & she was very professional & kind!
Always excellent service by Carrington and the whole crew! Our favourite place to go in town
Mackenzie was the fastest, friendliest and most fun sever ever! Great food too!
Gross. That s where it begins and ends. Ordered beer, wine, nachos, honey garlic boneless chicken, kids burger. ALL of the food was either dry, weirdly chewy or a pile of slop. Order kids hamburger without cheese due to dairy allergy. Came with cheese and unfortunately my son didn t realize until he was half way done with the now cheeseburger. He actually had to get up and go to the car do to now getting sick from it. Manager would not take it off the bill. Beer was also flat but wine was fine. Never going back EVER.
Claire provided excellent service and food was good. Large patio near the water, with excellent live music and fun atmosphere. Vegetarian options: Good options and variety for vegetarians
Great food Great staff Food
We came to this establishment with hopes of enjoying a pleasant meal on the patio. Our order included an espresso and the Guinness steak & mushroom stew. However, our experience quickly took a downturn. Within minutes, we were informed that the espresso machine was out of order, leaving us disappointed. To make matters worse, our food arrived before we even received cutlery. The steak and mushroom stew looked nothing like the enticing picture on the menu; instead, we were presented with a dish consisting of a mere 3 pieces of meat and 4 small mushrooms, smothered in mashed potatoes, with a side of fries. Our server didnt even bother to ask us about our preferred side dish. When I questioned her about the glaring disparity between the menu and the actual meal, she evaded responsibility by claiming she wasnt accountable for the menus contents. When I requested to speak with someone in charge, another staff member appeared, asserting that there was no such person present in the restaurant. Even basic information, like our servers name, was withheld from us, as they seemed to lack any identifiable name badges or tags. Later, the restaurant manager emerged alongside someone who identified themselves as the kitchen manager, Jason Pilgrim. Initially reluctant to share his name, Mr. Pilgrim eventually presented his business card. I attempted to document our experience by photographing the menu and our meal, and even our server for a potential Google review. However, I was coerced by the management to delete the photo of the server. Interestingly, our bill indicated that our servers name was Hannah. Its disheartening to witness such a low standard of service and food presentation in an otherwise picturesque waterfront location in Orillia. This establishments lackluster performance is truly disappointing.
Food was great, our server was lovely and courteous loved sitting on the patio to eat. Along trip to the bathroom. Food
Food was great. Taps where fresh. I had Rachel as my server for the evening. She was quick and came by frequently to check up on the table. Very attentive and polite. By far some of the best service Ive had in a very long time. Would highly recommend dinning here.
It s at the heart of Orillia and has a nice patio. The sea bass I ordered was great. Very tasty. Will recommend it.
By far the best restaurant in Orillia that I have found. Parking: Yes it s in a construction zone but we had no problem parking Food : 5/5 |
Words cannot describe how disgusted we are with our meal and a service that we got. We waited forever to get seated as well as being served in general. Our server Hayle, was not attentive and told us there no cutlery for our food. We just ordered appetizers and the spinach dip was watery and the chicken bites were so over cooked we couldn t even bite into them. We asked for our bills and told Hayle that we did not like the food and it was disgusting, she didn t try to even fix the issue. She offered us takeout boxes. And oh shoot when we said the food was disgusting. Why would I wanna take out disgusting food! The only good thing was our drinks. Never will be back
Small portion, over priced, extremely cold A/C.
Extremely unprofessional place, a friend of mine booked a gig at this place and as soon as they got there the manager claimed to have booked someone else to perform and completely forgot she had booked the band and even claimed she didnt know who they were until they pulled up the confirmation emails. So not cool! Thanks for wasting peoples time! Wow
Went out with a couple friends for drinks and dinner. Hayley was fantastic, kind and frequently checked up on us!! She was great and we ll definitely be back again and ask for Hayley!!
Highly recommend. The music, food and service were all amazing!!
Ten golfers for drinks and dinner, we were well taken care of, server Claire was exceptional , food and atmosphere could not have been better, we will be back !
Claire was a delight. Ordered steak fries, Chicago style with lattice fries and garlic shrimp. Closest Chicago steak Ive had in a long time. Live music was good but not very many people at the restaurant, too bad...
I visited last sunday with my husband and our friend. I ordered the garden burger without cheese or the house sauce, added bbq sauce, and lattice fries on the side with a side of guac. My husband ordered a chicken sandwich of sorts, I believe. He enjoyed it. My friend ordered a meat pie (which ever one they had available - the one she initially wanted was out of stock). We waited about 4 minutes to be greeted. We noticed that it was very cold inside when we were seated, as well. There were roughly 3 tables of guests inside and a couple of tables of 4 seated out on the patio. There were two wait staff and a host working on the floor. After about 10mins, our server came to take our drink order. We weren t ready to order food, so she returned after a few mins. It was a fairly substantial wait for our food, though I can t provide an actual amount of time. Maybe roughly 45-1hr? We were in good spirits though. When the food came out, our server apologized for the wait, which was appreciated. She mentioned that the kitchen was swamped/very busy. We figured it could have been online orders bogging them up, since there weren t many tables seated. My burger unfortunately had the house sauce on it and didn t include the bbq sauce. My guacamole wasn t included on the side, but I asked for it and the server returned with it shortly. She asked if I d like the burger remade, to which I agreed because I had hoped for a vegan option with my modifications. It happens! I work in food as well, so I understand the oopsie. I always check before I bite just to be sure. She d told me to keep the wrong burger but I didn t have anyone to eat it, so I left it on the table at the end of our visit. Our friend s pie was so salty that she couldn t taste anything else and needed to chase each bite down with her water, unfortunately. The roll that came with it was rock solid like it had been reheated in a microwave while stale possibly? She was highly disappointed but chose not to voice her concerns and add to the frustration in the kitchen. I m not sure if it was an understaffing situation or possibly training happening in the kitchen during the long weekend, but we were definitely bummed out by our experience. Our server was great and kept the energy positive! I just wish they d tighten up on the focus with order modifications since I used to eat here years ago and stopped coming back due to how much they didn t take care to not put cheese on my dairy free order. I tried again but sadly the same thing happened last weekend. :( Again, huge props to our server for her awesome service. Just a few kinks that management might need to tend to for the future. I won t likely be giving this location another try, but if you re looking for fish & chips or classic pub fare, they re your place to be. Unfortunately not if you re plant based, however. :(
Great service from Claire! Drinks, atmosphere and entertainment were great on a Saturday night!
If you have sensory issues, I do not recommend this location. We came here as a family on a Sunday, and while they were playing music INSIDE, on the balcony they had a band who did not set up their equipment properly and you could hear tones and scratches throughout our meal. We complained to our server, who really couldnt do anything about the situation, and we ended up leaving earlier than expected - Didnt even get ice cream for our kid!! I wont be coming back to this location
The patio atmosphere in Orillia is fantastic. The food service was not only quick but delicious as well.
Food was delicious! Great beer selection and live music. Amazing service by Cole and Danika :-)
Claire was absolutely amazing, and the service was great, highly recommend!!!
Claire was amazing tonight at Octoberfest we had great service and it was a blast all night !!!
Claire went above and beyond to help out hockey team get in and out in a speedy fashion. Good food, great service, nice patio
Claire was an awesome waitress! She accommodated our large group, and got our food orders in quick to accommodate our schedule. Food and beer was amazing!
Responsive service and great patio Vegetarian options: Good veg options Food : 4/5 |
Excellent food, Sheppard pie was great, Hayley provided excellent service!!
Our waitress Claire helped us, tourists from Holland, very well. Nice food. Good music.
Was very surprised at how good it was. We will return for sure
Server was fabulous and enhanced our dining experience.
Amazing experience, very busy and kept up just fine
Delicious food, and generous portion sizes. Claire accommodated our large group at last minute and got our food out quickly.
Claire crushed it. Great service and food as always!
All staff were outside the kitchen smoking a joint when we pulled up. Food was fine they were out of steak and mushroom pie had wings they were good but expensive.
We werent attended to promptly and our food was sub-par. The salt and pepper short ribs were over cooked and dry. The wings were undercooked and tasteless. The calamari was clearly frozen and over cooked and chewy. The shepherds pie poutine was tasty, but there was enough toppings for the amount of fries we received. We had to go find the waitress to get a refill on drinks. Weve been here before a few years ago and had a similar disappointing experience. Wed rather go elsewhere.
Food has improved greatly here. Servers are nice. Parking: Park in the lcbo lot across the street when the lcbo is closed. Food : 5/5 |
We were staying in the adjacent hotel, and the two are connected. Modern bar, live music that we loved, and a good beer selection. Not too busy when we were there. Very welcoming.
Waited 20 minutes no greeting went and asked for a server. Finally someone came by after ordering was notified 5 minutes later that they were out of what we ordered. After leaving called management to let them know what happened and they just apologized and said they would speak to there staff nothing offered. Would not go recommend.
Fantastic Shepards Pie !!!!
Staff was great. Wife ordered a double chicken burger and one of the chicken pieces was still pink. Fries were stake and cold as if they were cooked earlier in the day and left under a heat lamp.
Amazing experience with live music in the sidewalk patio, i love their bombers deal where you get a set of 4 with a device in which you press a lever and the shots fall into the larger glasses to make a drink. The food is amazing and the servers are very courteous. I have been to 2 different locations pretty far from toronto and i have loved both, this one included. Great job guys!
They had a ramp to get from the street, into their lobby, but then we were greeted with a set of stairs to get into the building! Not accessible! FAIL! Someone had a great idea to make bowl sinks in the bathroom, ROFLMAO! Another fail! I was washng my hands up at my chest! LoL. Oh, and check out the baby change station right in the entrance of the bathroom. Someone did not understand the assignment! Parking: Small, tight parking lot Kid-friendliness: The sinks were at my kids head in the bathroom. Wheelchair accessibility: NOT AT ALL WHEELCHAIR ACCESSIBLE
Amazing establishment definitely coming back!
Excellent kids menu value. Excellent cheese burger for adult. Very nice live music was a pleasant service.
Terrible service - waited for 20 mins while people around us got served. Decided to leave and take our business somewhere else.
If you like overpaying for tiny portions, this is the place for you. The double stack chicken burger was essentially 2 compressed chicken nuggets on a bun, and the kids meal was 3 chicken fingers and about 10 fries. Might be good for drinks, and our waitress, Rachel, was very nice, no complaints about her at all
Very good food; only complaint was one of the burgers was overcooked. The butter chicken nachos were very flavourful. The sides that were ordered were very well done. The service was pretty exceptional.
Waiting waiting waiting for food ,drinks , and to see our waitress. But when I asked for my bill they came very quickly lol I m sure it was just a bad night for them .
Went to get dinner tonight service was pretty slow took over an hour for our order.Asked for medium rare steak and it was over done,calamari was processed squid they re chicken wings was frozen and they just cook it on the site. Waited for the waitress to pay our bill and that took us 15 minutes.It s not worth the money I will not recommend this place to anyone.
So my first time here, and the place had live music going and was awesome. Our server Kristen was beyond amazing with her service!! The food was great and I had a few drinks from the menu I normally wouldnt buy, but they were awesome!! Again, our server was awesome and will strictly be back bc of the prompt service.
Went in around 6:30pm for dinner. The server took our order in a way that made us feel like we were a burden for being there. We ordered an app and two mains. After about 25 min, our app and one of the mains arrived. We then sat there for around a legit 15-20 minutes at which point our waitress stopped by and asked how the food was. We told her that I had never received my meal. After about 15 minutes, she brought my meal out and said that my meal must been brought to another table by mistake. She didn t even offer an apology, in fact she just asked do you still want it? . No apologies, no visit from the manager, and still paid full price, no worries, I ll take my money elsewhere next time. What a poor excuse for a restaurant that had 5 tables in it, while the staff sat around and talked at the bar. One of the worst experiences I have had. Please pay attention to your guests, eventually you may find you have none left.
Came here with a group of friends for dinner and drinks on the patio, food and drinks were great our problem was with a patron (man in his 50s) who was seated next to us who was visibly drunk (stumbling, slurring words, yelling at severs) and the staff still served him more alcohol. After a while he was trying to talk to us and interrupting our meal and conversations we ignored him up until he started to get personal with the young female server that s when we stepped in and told him he s disgusting and should watch it. Management should watch out for their younger staff as they should not be subjected to this and should not be over serving the disruptive local drunks. For this reason we will not be returning.
Had lunch here while in the area. Excellent food & Top notch service from Kat! Thanks
The food and service was so amazing!!
Service was great, if you go ask for danni
Our server was extremely punctual and made sure we always had full glasses. She was extremely polite, and provided us with excellent service!
Come here often for $5 tall boys. Love all my servers including Kim, Taylor, Kat, and Kirsten. Order poutine and wings often and they never disappoint. Love coming here.
I like the atmosphere of the place. Good crowd and good staff. Always great Service from the bartenders, Kat, Polly, Taylor and their Manager Danica. 10/10 would recommend!
Had a nice lunch today. Service was good and the food was excellent.
food was kinda bad tbh. i got the shepherds pie and it tasted like canned soup. the 5 stars are only for Claire, our server :)
Claire was absolutely fabulous, very accommodating and helpful. Spinach dip was delicious .
Good restaurant, better staff!! Ask for Carrington!
I would like to personally thank Rachel Vetter For an amazing experience, she has one of the best personalities Ive ever gotten the chance to dine out with away from home. great smile, friendly. Thank Rachel nice work on hiring Fionn Dont lose this one cheers Rachel. Best four days out of town I ever had. Great cooking staff to boot. Thanks Orrillia
I had a wonderful time with my friends, the bartender and the waiter where so nice all the time, and also they gave us an excellent service.
Food was decent but the human interaction / service element was completely lacking .too bad for Fionn s as we would ve stayed for many more drinks on this Saturday night!
Great service Nafisa!!
Great friendly service. :). Kim was awesome!
Amazing food Great Service Food
Great service despite a large crowd and the food was terrific Wonderful staff Food
Grateful to be close to our accommodations and staff were very friendly and helpful. Food was plentiful and delicious.
Good beer great patio