405 Memorial Ave, Orillia, ON L3V 6H1, Canada
Kelseys Original Roadhouse in Orillia, ON is your destination for an awesome and delicious restaurant and sports bar experience! Enjoy our classic Four-Cheese Spinach Dip, juicy double-stacked burgers, and unforgettable chicken wings, all while catching the game on our TVs. Take advantage of daily deals on happy hour and lunch, plus get 1/2 price wings every Thursday. Can't make it in? Order your favourites for delivery or takeout and enjoy Kelseys wherever you are!
The food was pretty good. Service was quick polite and very friendly... Atmosphere was loud and ringing. Pricing is on par with most medium scale restaurants. Clientele was having fun in both the bar and restaurant area. We will be back.
My husband and I stopped in for dinner in our way home. The restaurant was pretty busy but we were seated right away. Our waitress, Julie H was very efficient. We were ready to order our meal at the same time as we ordered our drinks. Our meals came fairly quickly and were just as we’d ordered. Julie checked on us a couple of times after that to see if we needed anything more. We were pleased with the quick service as we were in a hurry to get home. Would recommend this restaurant to our friends
Our waitress Stephanie was great! Food was delicious, and their chocolate lava cake was amazing!
Usually I like this restaurant. But recently the portions and quality has been declining. I ordered delivery today, a part of the order was 2 Ceasar salads, one with chicken and one with shrimp. And these are not the side salads, normal meal kind. I got 3 shrimps with one of the salads. Seems very insulting. Considering my order costed me close to $100 before tip.
Had a pretty good meal here. My waitress was awesome and working hard that night. Definitely loved the interior with the fireplace in the dining area!
My parents and I got there shortly after 12, she took our drink order pretty much right away. But it took a while for her to come back and take our food order, I'm glad we got an appetizer because it took an hour to get our main meal overall the food was good, I ordered a spicy chicken sandwich but it could of used a bit more spice! Overall good taste. Fries were super good , gravy was good too
Great experience, amazing staff. The fast friendly staff made our weekend. Great food, fun time. Worth visiting if you're in the area.
Service was slow at first , then got fast. Great food we had the chicken wings. House salad was super fresh. Garlic bruschetta bread was good. Loaded potatoes were disappointing, didn't have much flavor.
Friendly staff. Fast service. Major shrinkflation. Kid-friendliness: Staff interaction with our kids was very nice to see. Friendly and playful Food : 3/5 |
Food was excellent
Awesome staff and good drink sizes. Fairly quiet some nights for a bar, which is nice. Was here for a company staff party. The resteraunt staff were very accommodating. Food
Best wings around
Had my friends 50th birthday party in the party room, great food, great atmosphere and awesome service! Thank you Danielle and Chloe who took great care of us! Everyone had a great time!
He gave me free nerds
Solid place to grab a meal. Service was good and waitress was nice.
Food was amazing however service was a little short giving 5 stars because food came out delicious and hot and they were super busy
Came to Kelsyes and got the Buffalo chicken sandwich, absolutely IMPECCABLE. Great service and very cozy atmosphere
The Chicken wings and Spinach cheddar dip are all dry.. it s terrible dry!! I never come back!!
I come here for the sizzling fajitas. Best in town.
I like the cook with the long hair, I saw him at the bar and he has a cool vibe Kid-friendliness: Good food & friendly staff Food : 4/5 |
Great experience with Ryleigh. Would come back just to have her serve.
Ryleigh is always welcoming and friendly. Quick and accurate with our orders. We come every Thursday and look forward to her serving us.
Our server Ryleigh was excellent Parking: Hard to find parking Food : 4/5 |
Our server Ryleigh was excellent Kid-friendliness: Lots of options for kids Food : 4/5 |
Go in for drinks at the bar and our bartender Ryleigh is always polite and knows her stuff :). Kid-friendliness: Sometimes I have my toddler with me and servers and bartenders are always so inviting!
Sierra was a fantastic server!
Sierra was a fast and courteous server. Would come back for sure!
Our server sierra was very nice Parking: Great parking Food : 5/5 |
Restaurant is ok service too , bathrooms however are dull and smell. Could use a face lift or deep clean
Love this location
Amazing food, amazing service from Jen!
Horrible service. Save your time and money coming here. If you want rude waiters and people ignoring you then this is the right place for you.
Nicole s service was excellent. Her name is fitting people of victory . She is destined for greatness. Nicki .
Waited over an hour for wings Only had 14/15 wings on 2 plates Another plate had 10/15 wings on the plate Kitchen didn t know the difference between Applewood bbq and hot for sauces. Not very pleased as we are here frequently.
CHICKEN WINGS WERE AMAZING. DEFINITELY GO BACK. Evy our server was so great she knew what we wanted before we ordered ... on half price wing night. Food
Great place to eat, good fast service, and really tasty food, great fajitas!
Just had a delicious steak and potato! Perfectly cooked great flavor. Top notch service from Julie!
I always have an amazing time at kelseys. Prompt service and always have a smile. Steph and Nicole always know my order as soon as I arrive!! Will definitely be back!
Amazing service and food. Steph and Nicole are so polite and always smiling. I ll definitely be back.
Heather was fantastic!!
Stephanie nd Nicole are always nice and know my order. Its always a pleasant atmosphere and wings are delicious
Steph and Nicole are so awesome always have a great time when I come in.
Nicole and Steph service was amazing always smiling, bacon Cheese burger was great will be back.
Steph and Nicole provided such excellent service. Top notch
Heather was a great server. We ll be back!
Heather was lovely
Julie was amazing at handling our 18 friends. Food was great and came out at the same time. Parking: Lots of space
Great service for our huge table of 16
We were a large group and our server Julie was excellent. She got all our orders correct and was very friendly and helpful.the ribs were great and the Thai curry chicken was delicious.
Wonderful service and food Parking: Usually it s packed but tonight easy Food : 4/5 |
Delicious food and great prompt service Vegetarian options: Yes Parking: Plenty of parking
Always a great atmosphere with wonderful food, and great staff such as Bre L., Jen P. ,Steph, Evelyn, Nicole, Paige, Danielle, Ryleigh to name a few. Their friendly smile and great service keep me coming back.
Our family loved our meal at Kelseys, our servers name was Julie and she was awesome! She was so friendly and so helpful. The food was delicious!! We will definitely be coming back!! Kid-friendliness: The staff were awesome with our five kids, they definitely felt like they could enjoy themselves while here!
Julie was an excellent server.
Julie was great
Great food, friendly fast service. Thank you Julie A+++++++
Go to kelsey for a great time. Ask for Julie she fantastic
We had a great experience at this Kelseys. Dinner was served promptly, and Julie was very helpful and attentive.
Great service coming from Julie! Amazing food!
The food was yummy. Julie ( the weitres)was very nice girl. No complaints. We enjoyed our food Food : 5/5
Nicole was my server, made my experience great. Definitely will be back
Had a great experience my server was nicole she was great friendly and fast very helpful when I didnt know what I wanted to order
Great place to eat, the food was awesome and our server Steph was wonderful!
Great place to eat.Great service from Paige. Wheelchair accessibility: Excellent Recommended dishes Burger Parking space
Jen P was great, as always! Fast, prompt and friendly service. Always great to see Jen at Kelsey s!
Stopped in for a quick bite, our server jenn was very pleasent, our meal was good! Definitely will stop by again !
Always a great experience when Jenn is serving you
We recently visited Kelsey s and had a wonderful experience. The service was fast, the food was great and our server Jenn was amazing !! Will definitely be returning soon.
Julie was great! The food came quick. Great time. Parking: In orillia
Emma the comedian was the best server I have had in a long time. Thank you for the great service
Great service from Emma - and great food!
My husband and I met friends at Kelsey s this evening for dinner. We had an amazing waitress named Steph, who was very professional, knowledgeable and very friendly. We thoroughly enjoyed our evening.
my server Hudson was absolutely amazing made sure to check in once I started eating and just outstanding service!!! Super impressed
Food was good but it took over an hour to get wings.
Food was great spin dip is a go to for me I highly recommend you try it if you havent, i tryed the lava cake desert tonight I would recommend both caramel and chocolate swirl across it. Special shout out to our server I didnt catch her name but she had a very nice botanical tattoo up her forearm shes an asset to that restaurant very kind welcoming checking in with us just the right amount very friendly, She certainly takes pride in her work and goes above and beyond for her tables thank you. Jr
Steph was awesome :)
Always treated great ! Food is really good road house love the wings. Great selection of beverages!
The service is so slow. Forgot our tables meals, food was ok.
Nice place great food. Good place to have a family function
Love this off the beaten path place. Great food. Wonderful service!
Evy is a wonderful server. She made our dinner an enjoyable experience.
Great service, good food.
Great meal, great service , excellent server- we really enjoyed Ryan and how awesome he was with our table ! He was especially attentive to our kids which we really appreciated ! We will absolutely be returning and asking for Ryan !
Excellent service from ryan and food was great
Ryan was a great server! Food was delicious.
$20 for a bunch of old lettuce and 1/16 of a chicken breast!! Ordered the burger and it was all wrong, kids meal is 3 tiny tenders for $16. SHAME on the owner for making cuts like this
Just old and done. Wait staff just go through the motions. No care in food prep. If someone checks on you once, consider yourself lucky. Two stars for cold beer. This place will do the job. Just save yourself a graduity. Pay more and go down the road. Might as well flushed the money.
Our server Emma was fantastic. She was spot-on with our food and drinks and had a great personality. The food (wings) were 8/10.
What happened to this place? Chicken fried chicken was rubber with the gravy just gelled on top of it , fries were frozen and wine was like vinegar. Haven t been here in a couple of years and now I know why. Won t be back
Attended a meeting here and was impressed at how organized it was for handling a group of 20. Food was ready in good time. I enjoyed a Thai Curry Bowl with shrimp and noodles
Visited Kelseys Orillia last night - very busy however service was excellent. It was wing night everyone of us rated the food, service and atmosphere 10 out of 10. Nice to see as most restaurants today are lacking service and they are cutting back on their quality. Thanks for the night out.
Group of us went to try the new wings last night. Wow they are now much larger wings and the hot sauce is amazing. Service was first rate thanks to M. Our group all rated the new wings a ten out of ten. We will be back.
Alyssa was incredible. Always checking in and making sure our food and experience was exceptional.
Honestly the best wings i have ever had staff was amazing wings were medium and garlic mixed they were perfect . I would highly recommend going to this location and the new menu is fantastic cant say enough about my experience today cheers
Another great night at Kelsey s. Rob the manager is amazing talkative personable and customer service oriented
Paige is amazing!
We had a large group there on Friday night and our waitress was awesome! Even though we were a little rowdy wrestling parents , everyone enjoyed the dinner and service!
Server was innatentive & not friendly. Mojito had no mint or simple syrup so was basically carbonated water, vodka & limes with rotting skin - was bitter tasting. The other drinks were tasty. Garlic bread with cheese was lacklustre. Steak club had flavour but arrived barely warm and after a long wait. Spend your $ elsewhere.
Worst customer service for take out.
Came for dinner to watch the hockey game and Angelina was our lovely server. Tried the new Mediterranean salmon and the mac and cheese :)
We visited Kelsey s in Orillia on half price wing night and Jen our server was so amazing. The best service I ve had in a very long time definitely will be back
Good food. Quick service.
Jenn was great!
Awesome Chicken Wings !!!!!!
My son had his birthday dinner he and to his surprise they served alcohol at the table with under age kids, made him very u comfortable in there.
Our go to usually. Nice atmosphere and the service is usually great cant beat the half price wings on Thursdays they are always consistently amazing wings. Love their drink and appetizer menu is great too! I miss the shrimp they used to have though
I was there for a private function and there were at least 50 people and one poor waitress doing her best. Food was cold.
Claire is such an amazing smile to walk in to so pleasant and helpful
Forgot half our drinks. Spinach dip had barely any cheese, was bland and didnt look anything like the menu. Brought our food really late. Ordered 3 orders of chicken strips and fries. Got one order of fries. Chicken strips were so small and weirdly shaped I thought they accidentally put in chicken bites. Manager came out to tell me how they are strips they are shaped tiny and weird they have no control. Couldnt get ketchup or vinegar. Fries were bland and pretty horrible. Had 4 different people trying to serve us plus a manager come they were completely disorganized. Literally everything was a disappointment. Drinks. Every single food item. Service. Ive been to other Kelseys and it wasnt bad. Just orillia! Dont go!
Amazing staff
Amazing ambience and great service.
Great food, great service
I was there for a meeting for work, a group of about 20 of us. We had Melissa as our server. She was fantastic with all of us, remembering everything (I think that s quite a feat with 20 different people and orders) and staying on top of everything. She was super friendly and lovely to chat with. Thank you Melissa!
We recently held a surprise 70th party for My dad at Kelsey s . The service was hands down amazing . The food always top notch . Always a pleasure going to Kelsey s Food : 5/5 |
We were 4 for a late lunch. Danielle was our fantastic server. The food filled the plate, generous portions in a timely fashion and tasted AMAZING. Will definitely come back Food
Alyssa K was our server tonight and blew us away with her incredible service. She is so sweet and very quick with her service. Would recommend her 10/10.
Made a appointment for 7 pm on Sunday evening. We arrived 2 minutes past 7 pm and waited at the reception for at least 5 minutes. My wife talked to somebody at the bar. but nobody showed up to seat us, so we left. Not willing to come back for another try. Sorry, thats what happend on April 14 th 2024 at 7 pm.
Food took well over an hour to come. Then came completely wrong. People were leaving because service and food took too long. Ice tea took 30 mins to get to table. Don t go!!!
On Saturday April 13th we went to this Kelseys Orillia location and it was packed and on a wait the staff was friendly the service was fast. Food took a little longer obviously due to how busy they were but it came out hot and delicious. It was a overall great experience that I would do all over again.
Ordered off skip. Got a sandwhich & fries and a kidd mac & cheese The kids portion was INSANELY small and the veggies on the side were not edible. Sandwhich was okay, but the fries were literally raw and soggy.
The entire staff particuarly the manager Bri and our server Jess were so attentive and diligent regarding our grandaughters severe allergy to tree nuts. My son had called in advance and spoke to Bri When we got there everyone was up to speed and ready to ensure our little ones safety. Jess and Bri checked with us several times during our meal. Everything was perfect from the quality of the food and the service. We highly recommend this kelseys in Orillia on memorial. Thank you to everyone at this location
Was here on the weekend of Feb17, 2024. On the way in a couple stopped me and offered me their free appetizer card. I thought that was nice of them and they said the food was so horrible and over priced that they got that as a I am sorry. I wasnt sure I wanted to go in but could not get reservations anywhere else. We used it for the spinach dip and pita bread. It was not good at all. Luke warm, pita chips were so oily. My friends meal was to be chicken strips. For $15.99 she got a few deep friend chunks of bread and 2 small chicken strips. She mentioned the issue it to the sever and she got a free appetizer coupon (we laughed seeing as the one we just had was awful). Another friends chicken dinner was tasty he said but, NOT worth the money. Our server forgot about us at times which was not fun. Friendly but not great. We noticed there were a lot of free appetizers being offered to guests this evening. The bathrooms were a disgusting mess!! Horrible. Would I recommend, NO!
Very friendly server Kid-friendliness: Busy restaurant, lots of families Food : 5/5 |
If I could give a zero rating then I would. I booked the party room for 60 people celebrating a 90th birthday party. I communicated with Breanna(manager) and she said it would be better to have a smaller menu because of the number of people. Therefore we agreed to go with a smaller menu and I let all the guests know that it would be a smaller menu to order from. The room was booked for 4pm and at 7pm we still did not have a waiter/waitress to come and take our food order. The person celebrating the 90th birthday was diabetic and still had no food. I went to the restaurant area to speak to a manager and another manager said she would look into it as I told her I have been communicating with Breanna. Breanna came into the room and said one of the waitresses said she asked us but we said we were not ready which is not true so I asked the waitress why she said that when it was not true. No answer! Breanna said the waitress was crying and that she would not fire the waitress. I was shocked she said that because I would not expect any waitress to be fired. In my opinion it should be on Breanna as she was the manager so she should have came into the room to check on the waiters and waitresses to see if they were managing ok. There were two managers working that night and both stayed in the restaurant area and never checked on the party room at all considering 60 people were ordering food. Nine days before the party I confirmed with Breanna the total number of people. Though because of the poor service some people started to leave without ordering food before we could even do a cake and others went to the bar to order food because they had small children waiting to eat. I would never book a party there again and I would not recommend the Kelsey s in Orillia to anyone. A night that was supposed to be a celebration turned into a disappointment for the birthday person. Thanks Kelsey s.
Everything was great.
Great service dining in but I have had bad experiences with the take out
Terrible food quality! Went with my daughter. She ordered chicken fingers and fries. Came cold, fries were barely cooked. Kitchen sent out another order of fries, and they were exactly the same. My dinner was cold as well. Our server was nice enough. Comped us 5.00 for the fries. Still paid over 50.00 for 2 of us to eat terrible food. Will not be returning.
Friendly helpful staff and quality food.
What incredible service from Dante. He was quick, genuine, and super attentive. Probably one of the best servers we have had in a long time, by a landslide. I m still smiling from ear to ear after dinner, he truly made our night so enjoyable just with his presence. Such a cool dude and a great server!
Jen my Server was absolutely lovely.
Jenn P is a dedicated staff. She provides her customers with a positive, and friendly experience every time. She goes over and above, making sure you will return for another meal.Thanks Jenn! Dietary restrictions: Attentive to a persons dietary restrictions. Parking: Lots of parking in a free lot.
My server Jen was absolutely fabulous!!!! So friendly and happy - made our experience the best!!!
Jen was awesome, super friendly Parking: Right in front of restaurant Food : 5/5 |
Great food and service!! Would go back if we had Jen as she made our dining experience special. Best server ever!
I went here for my daughter s birthday dinner. We had an amazing server. I believe her name was Kali. She was so kind and sweet. Amazing service and I will be back looking for her!!! Kid-friendliness: Amazing staff. So kind, and inclusive. Made an impression on my daughters life for sure. With this kelsey s staff nothing but the best.
Good wait, staff, good atmosphere as well. Where it fell short is the food pretty pricey for subpar food quality.
Stephanie provided amazing service to our hockey team of 10. She was pleasant and we had some great conversations.
Recently dined at Kelseys and had an exceptional experience, thanks to our server, Steph. Steph elevated our dining experience, making it truly memorable. Highly recommend!
Had an amazing dining experience at Kelseys thanks to our server, Steph. Highly recommend for a memorable dining experience!
Kelseys Restaurant recently impressed me with significantly improved service. Steph our server was attentive, friendly, and went the extra mile to ensure a delightful dining experience. The enhanced service, combined with the tasty menu options, makes Kelseys a top recommendation for a great meal out.
Service was great. I had Stephanie as my server at the bar. She made me a really good ocean breeze drink. And recommended the steak bacon and Swiss sandwich which also taste great. Experience over all 9/10
Me and my husband were there the other night. I had gluten allergy our server Demetrius was very aware and attentive to our dietary needs. Their food was good and the service was great.
Fantastic service & food, Randy my server and Abby my hostess were both incredible.
We had lunch and Pita was our waitress. She is the absolute best! She is so kind and caring my children love her!
Always great service and Jen is one of a kind and such an asset to the establishment!
Paige was an amazing server. She even recommended fun things to do while I m in town.
Stephanie is a cool waitress.
The Cajun shrimp fry was super awesome. I really loved it. But the beef fajitas was kind of ok ok only. Food
Had steph as our server the other night she was really sweet and funny! I would highly recommend, the Service was great and the food came out fast!
What a great time at Kelsey s great beer Steph was amazing !! What a rocket
Steph was awesome
Steph is great. Excellent service and impeccable selections.
I had a great experience tonight at Kelseys with my family. Quick and friendly staff as soon as we entered. Our waitress Steph was pleasant and attentive making always checking in for anything we need. Definitely will be coming back!
Had an awesome time with my buddies watching the hockey game. Steph was super friendly and attentive. Food was hot and fast. Will be back again!
Steph makes a heck of a Beeraquiri. 5 stars
Heather and Steph were our bartenders and they were amazing! Service was great and all the food came out quick and delicious.
Jennifer is an awesome server! Very attentive and got everything to us correct and on time. Food was good and exactly what we ordered.
Awesome!
Excellent lunch and awesome service from Jenn!
Service was trash all the girls where just standing around
Jenn was a great server !! My family and I will return again !
We go to Kelseys weekly. We love the home town feeling and seeing all the regulars. Jen has been serving there for many years and is ALWAYS helpful. She has our drinks arriving at the table as we get to our table. A friendly smile and quick service! She is one of the main reasons that we go to Kelseys every week!
Experience was made even better by our server Jen. Would come back and sit where she serves in a heartbeat.
Had a wonderful night food was great, Our server Paige went out of her way to make sure we had everything we needed! Food
I went here with my wife and we had a lovely time! Our server Paige made our evening delightful with her friendly and attentive service.
Thank you so much to Jenn who always provides the best service with the sweetest smile!! Thanks
Had a great time Steph was awsome on the bar. Will be returning!!
Love it here, feels like a second home because of the service provided by Steph. She is the best server/bartender that looks after us on a weekly basis. I would recommend coming after a long shift to enjoy a pint and a smile, after a mens league game or just out for a beverage. Stephanie is goated .
Steph is amazing behind the bar. Hustles like a maniac to ensure everyone s happy.
Evelyn was a wonderful server. We will be back.
Evelyn was an amazing server! She was quick to the table and checked on us several times. The food was great. Overall great dining experience.
Came to Kelsey for a girls night and had the greatest time being served my Jen. She was extremely nice, attentive, knew what I needed before I did. I wouldn t highly recommend coming here and having her serve you. Thank you so much for providing a great service.
Great food great service , server jen was kind and very hospitable . Great burgers!!!
Enjoyed a truly decent buffalo chicken sandwich, angry fries and funnel cake dessert. Service (Jen) was friendly, warm and felt like an old friend. Updated interior was much needed and works well to continue the roadhouse aesthetics. Parking: Large open lot, easy access, ground level entry for elderly and disabled.
Came in expecting an average corporate restaurant experience and left very surprised. Steph, our server, was attentive, kind, and professional.
Great service. Jenn is always so friendly
Jenn was amazing! Such a great atmosphere with wonderful food. So glad we had time to stop in on our way through! One of our favourite Kelsey s
Always love when I come in and see Jen s beautiful smiling face. I request her section because I know the service will be amazing
Jenn(Pita) keeps us coming back to this location. Her great service with a smile is always welcoming along with her kind, courteous attitude!! The broccoli soup is a favorite.
Jen is always a friendly face
Food is always great with minimal wait. We love when Jen is our server/bartender. She s fantastic and a staple at Kelsey s Orillia
Jen was amazing. Made us laugh and feel very welcome.
Kelsey s is always my friends go to place to meet up for drinks and food! The service is always amazing and the food/drinks are even better!!!! And the party room is always a bonus for big events! We always love getting Jen as our server, she is always so nice and such a hard worker!
It was a great experience. Hosted us very well
We went for a large gathering, and it was a great experience. The food was delicious, and serving staff was available during the event. There is one issue to correct, but I would highly recommend them for future events.
I loved Kelsey s and usually order the same thing- a life lite burger with no bacon (as I m vegetarian). Every. Single. Time. It comes with bacon. Sometimes I even get a meat patty. Though I do specify as it is for allergies, my meal always comes with meat. This is not a one time occasion or accident, it s happened at least 6 times. AVOID. Vegetarian options: Comes with meat.
Such great food and atmosphere, our server Lexi was amazing we couldnt ask for a better server.
Lexi was amazing put up with our group of 7. Very nice, enjoyed our jokes and checked in with us constantly to see if we needed anything.
I come to Kelseys often and I have to say staff tonight really impressed me. I had a 50$ gift card from ultimate dining and while I was trying to figure out how to redeem the additional 10$ off stuff I processed the bill absent mindedly and didnt redeem the gift card which was my whole purpose for coming. The manager Judy was so nice-surprisingly they couldnt process a refund but she was very sorry she couldnt and gave me some vouchers to make up for it and was very very sweet and apologetic about the whole thing. My night got worse when I was ready to leave and discovered my car key disappeared off my key chain 4 different employees searched hi and low inside and out of the restaurant took apart the booth I was seated at in efforts to help me recover the key. Im stuck here until my sister comes to rescue me but Im very grateful to the staff here who keep trying to think up ways to be supportive and helpful to my situation. Very kind people who really offer impeccable customer service. I have a 9 year old with me and they have been really awesome with him too while mommy tried figuring out a way home.
I haven t been to Kelsey s in a while. Recently we made a stop for spinach dip and some drinks. The service was great, spinach dip was delicious and Melissa our mixologist made our beverages perfectly. We will definitely be back at Kelsey s for another date night soon.
I very much enjoyed the burger and the onion rings were an awesome exchange for fries. A zesty Caesar was quenching and worthy. Update: Returned with a friend for another lunch. Had a trio plate which included roasted tomato soup, Caesar salad, and a half pattie melt. Another savoury meal well enjoyed.
Where to begin .my daughter s root beer was warm and flat, I was given my drink in the can, no offer of a glass. Ordered the nachos, which were made with what seemed to be processed cheese slices or maybe a cheese sauce but I m going with cheese slices given that the same disgusting cheese product was also used on my daughter s burger which was soggy with wilted lettuce. A second glass of root beer was ordered and returned in the same glass, zero ice and flatter than the first, tasting nothing like root beer. Both of our meals were basically uneaten due to the quality of the food but the server never thought to ask if things were ok or anything was wrong. Basically we left hungry and $60 lighter. Will never enter another Kelsey s, ever.
When we went there seemed to be a party going on. The servers seemed to be very involved with the party and other guests. My brother and I had a steak. And mine was over cooked, there was too much pepper to the point it was too spicy. My other brother had gotten a pasta. It was cold. The server took it back and it was super dry. He wouldnt eat his dinner. My mothers drink had a fly in the drink. On of her pieces of bread to her sandwich was not toasted. Overall I wouldnt suggest it.
Great menu Excellent food Friendly and helpful staff All in all I was Very pleased Definitely going back..
We appreciated that everyone worked together , even the manager, to make sure we were well served despite being very busy. Parking: Not enough especially on 1/2 price wing night
Great place.
It is super disappointing to give this review as my wife and I order routinely via Skip or dine in. Tonight was our last attempt to hopefully have faith restored but here we re again. $80+ spent for some fish and chips and a buffalo chicken sandwich and its another disappointment. Requested extra chicken on my sandwich for it to show up with 1 piece, again!(this happens too many times that now it just feels like they re hoping that those who request it wont complain just to pocket the extra money) I request items to be removed and it shows up with them on it.(no tomato, simple request and really should be saving the cook time but don t worry, i ll do it for you again) Clearly a lack of care from the cooks this year but also I think a lack of quality control as well. I can excuse value when I get good quality but when quality sucks, the value no longer is supported.
Our party wasnt able to sit directly together so we had 2 both back to back booths, my children sat at the one both while the adults sat at the other, our server was great, treated the kids table like they were people and always asking if they were enjoying their meal, I believe our servers name was AJ she was fantastic
Jen was great :)
Dante provided such kind service to myself and my parents. Very professional, kind, and courteous to us!! The wings, and spinach dip that we had too were so delicious as always!