Mr.Sub in Orillia

Really bed experience ever Veggies were stale Chicken was stale Bed was stale Food : 1/5 |

Boss of the restaurant a very rude man and doesn t even clean his left over after the shift. An employee told they had to clean his mess too.

The owner is very jovial & has a unique way of entertaining Food

The serving old guy was very rude and speaking rudely with the drivers as well

Very good service.

Ordered 2 subs, one was wrong and no drinks/chips as ordered. The absolute worst service

The lady was friendly and the food was good.

The food was delicious. We got a meatball sub. YUMMY YUMMY yum .

A superb welcome on this beautiful day of December 25 in Orilia with a warm and generous owner.

never again.

The creepy old man who took my order was hitting on my wife and argued with me about which bread I wanted. I had to insist several times I wanted white bread. He then suggested that I should pay because I am a man. I asked for my sub toasted and instead it just got flattened into a thin crumbled mess. Will not return.

I was completely discusted with the customer service I received or i should say didnt. I was never asked what bun I wanted or if I would like it grilled and the old man who served me turned out to be the owner and was being extremely rude towards me and my wife if she wasnt there the exchange would have been allot different and Im still disappointed in myself for not leaving after the first rude comment amongst the many. I highly recommend avoiding this mochary of a Mr.Sub at all costs !

Worst customer service I ve ever had. I m generally a very shy and respectful person so I do not know why I deserved to be bullied the old man / owner of this store. He harassed my girlfriend to the point where she felt unsafe and insulted me and my relationship. I told the man this was my first time at Mr.sub and then he continued with the harassment. The food was very school lunch like and the kitchen looked like it s never been deep cleaned. Would not ever recommend.

Great little shop, owner is an awesome guy!

I ordered a sub and with in the hour I was very ill. Could not get of the toilet. Not only was one sub over 20 bucks but then I was Ill. Not happy at all

The owner was the most friendly and positive man I ve ever met! Gave my girlfriend and I a free cookie and just talked like we were old friends! Food was great and just a great experience! Thanks

Food was awful bread was hard

As amazing taste and service as always. Keep it up.

I use to crave the subs from there. Always the best in taste and quality...until tonight!!! Absolutely the GROSSEST sub ever from anywhere in my whole life. It was such a disappointment. Il try 1 more time and if no change Im done with there. A shame too 20 yrs of what I thought was a guaranteed great sub.

No one beats the Original Classic Assorted!

This location definitely likes to rip you off and wont put the right amount of meat on your sub... dont even bother asking them to either.

I was in today with a friend and we each got a sub for lunch, the lady working was rude, unorganized, the place was disgusting, sauce was all over, the veggies looked rotten and tasted rotten. Was rude when we asked her to grill our subs. Assumed that we wanted cheese on our subs and my friend can t eat cheese. Overall it was not a friendly experience. The subs were so messy they were practically impossible to eat.

Great subs

Extremely friendly and polite and funny manager !!! The best and kindest !! Always mentions my dear mother when I visit ! Thank you !!

Is the best Southern town

Was ok.

Great place to eat anytime.

I received the wrong order so I called as they were about to close the store. they sent out one of their personal drivers which I really appreciated as I have Covid and can t leave the house. I just wanted to say another thank you, you guys are great.

Always gold. Super assorted, spicy sauce. What more needs to be said?

The lady behind the counter was extremely nice but the service was slow. They only had one person making sandwiches and when she called for back up there was no answer. I feel for the poor lady as there was also 5 people behind me wanting to order.

Amazing sandwiches And so delicious Chicken thank you so much Farid all the best for you and very clean store .

Staff was friendly and offered suggestions, but thats the only good thing I can say. I ordered the chicken souvlaki sandwich and was told it has been discontinued, but they were waiting for new menu signs. That was disappointing. So I ordered the peppered chicken ceasar wrap. The chicken was being warmed in a discoloured plastic food warmer filled with liquid I assume was water, even though it was grey (like the chicken). The liquid made my wrap soggy, and when I turned it upside down, it poured out into a large pool on the paper. I picked out all the chicken after a couple bites and just ate the veggies and soggy bread. I wouldnt be surprised if I get sick later tonight. The washroom was clean, but in need of some TLC as there were 2 broken soap dispensers mounted on the wall and a dollar store pump soap sitting on the edge of the sink.

Extremely disappointed with my recent purchase. Normally when I go into the store customer service is nice very friendly and subs are always fresh and loaded. Today when ordering online for delivery I was completely disappointed I cant explain the taste or look of this sub compared to my other visits.

Today being Wednesday I ordered the 12 inch chicken special it was tasteless and the chicken made the bun super soggy I was sooo disappointed

Excellent service... Everything is always fresh. Best buns of any Mr sub I have been to..

Absolutely disgusting sub. If could give zero stars I would! Ordered a keto sub from them through skip. When the sub came, I opened it up to put mayo on it, the extra bacon I paid for was Charcol Black! How on earth they could expect someone to eat charcol is beyond me.The bun may as well been a sponge. Had to throw it in the garbage. Will Neve order from them again!

I love this place .

Great staff, great service!

Owner keep coming onto me (I m a minor) and was rude

Great staff. Same consistently good subs we all expect from Mr. Sub.

I went there this morning with my daughter, the guy who was serving us started talking in friendly manner, even didnt ask us.what kind of breads we want, straight he did cut 2 foot long white breads, stuffed with our.chice.of vegetables, we were going back home ( Sunderland) we started eating after half way. The bread is.very old ,.very dry and falling apart .vegetables are very sticky. Since my daughter need to attend.online class at 2.p.m we couldnt go back. Since afternoon I am having bad tummy pain and by evening started throwing up. My daughter complaining tummy pain. I dont recommend this place to any one.

Worst seafood sub ever.the owner is so cheap with the seafood. The staff knows how.just like the picture. Looking for new sub shop.any suggestions.

Cindy is the best employee. Very friendly

Awesome place buns and ingredients always fresh

I was very disappointed as Mr. Sub is one of my favourite chains, but the bread seemed stale the lettuce looked brownish and the tomatoes were soft and bordering on mushy. The attendant was slow and the sandwich was sloppy. I know you can do better Mr. SUB.

Not only CLEAN and FRESH but have very good Bedside-Manor. One night My Bast Friend came in for a 1/2 Assorted and the Owner asked Why only half tonight?. My Friend Al told Him about His Stage-4 cacer of the Esophagus. He did ot pay for His Sub that ight. I kow that is only one of many Good Deeds in the Community.

Friendly service, the small sub was just the right size, very filling and reasonably priced. I recommend

The owner was very rude and creepy to me every time my mom and I went in (example: oh if I was younger than I would do so many things to you) then after he interacted with my fathers business and the owner of mr sub acted like a Karen he wouldn t serve me or my family and he gives me the dirtiest looks. And don t even get me started on the business and employee cleanliness (there s none)

Exactly what I was hoping for. Service was great and food even better!

Superb customer care! Great food, great service and always a pleasure to stop by. There s nothing these guys will not due for their customers. Amazing

Upon entering the store we were very nicely greeted by a employee named vicky. The Store was very clean and vicky had a great Attitude and was very Warm and friendly and cheerful and helped us with suggestions on our order Because I am not good with spicy foods. our overall experience was great!! We came from wasaga beach to enjoy the day fishing, we will definitely be a repeat customer. Food was fresh and buns not dry. Thank you Vicky!! Sincerely Melody

Owner is awesome and food is awesome always go here for my subs

Awesome experience. Only place my wife and I will go. Owner and employees are extremely Nice. Always a fun experience and lots of laughs. Will be our only sub shop we will go to.

Best subs tonight.

My husband and I ate there tonight for the first time. The owner was hilarious! He had us laughing the whole time we were in there. Our sandwiches were great! So many toppings added. We will definitely be going back to get more soon!

Great guy and service from the guy with the big truck

Good service. Very nice assorted meat sandwich. I recommend this place.

Great Friendly service. Really good subs too.

Restaurant clean and friendly. Food is typical Mr Sub.

Ive never had a problem till tonight when me and my roommate and friend all have a upset stomach and subs smelt sour and the meat didnt taste so fresh this time . Only problem Ive had their but any other time its amazing.

Super sub with hot peppers gets 7 stars, which may skew my review here.

Beyond slow girl working there. Not sure of name but holy hell it took her 20 min to make 2 subs. Pathetic

Great food. Great personality.

Friendly staff and always great subs!

Parking is limited

Fantastic

Love this place

Super fast, super clean, super friendly!

Very friendly staff great subs

Not fresh at all

The place is AMAZING. Buns are fresh and the food is exactly what I wanted it to taste.

Very friendly staff. Gave me accurate directions because of all the construction in the city.

Great friendly service.

The owner (I sadly can t remember his name) is always so friendly. But has anyone else ever noticed the lack of meat you receive on your sub?? The mr sub up in the plaza by PF you get 4 slices of every meat. (Canadian club for example, 4 turkey, 4 ham, 4 bacon slices on a foot long). But the downtown mr sub is cheap and only gives 3 slices per meat per foot long. Ripping one customer off at a time. Thanks mr sub. I also went in on a Thursday at 1030pm (they close at 12am downtown) and was told they can t grill my sub because they close at 1130?? And have to turn off their grills an hour before close. It was a frustrating visit to say the least. As well as their systems being down and having to go the next day to pay for the 2 subs. It happens. Systems go down, but I should ve just walked away at that point!

LOVE ... LOVE THIS MR. SUB LOCATION!!! I lived in Toronto most of my life and NEVER have I had a sub as good as this location!!! Always very generous with meats and toppings ... Since eatting from here I would never go to another sub shop ... Incredible service ... Awesome ppl ... Hands down best sub place EVER!!! Thank you for being so great, U have my family as customers for life!!!! Anyone looking for a great sub GO HERE! You wont regret it!!

Only place I will buy a Sub. However this particular location had stale buns. Will not buy from there anymore.

I love Mr Sub, when the owner is there. On the weekend, there is a nasty woman who is there. She argues with you about what you ordered, how you want your sub made and is just plain RUDE. Fire her and I will change my rating to 5

The oner varry plesent allways and delightful

Amazing owner, definitely knows how to entertain customers even when its just a sub. Definitely recommend this location.

Very good, Good people.

Very friendly and helpful staff. The food and drinks is very good.

Only been into the store a few times , always treated well by the gal behind the counter. Unfortunately there is an issue with freshness of the buns and lettuce Both times in the store ended up with dry stale buns and browning lettuce. Not sure if the third time will be a charm or not , probably going to be a little while before I return and try again. Honestly Id recommend the sub shop at Fittons Rd and West St. Always fresh there.

Slow service and typicial orillia

Awesome sub place. Great owner. Definitely recommend

Great food, fresh bread, clean floors, walls and washroom. Thanks

Very good sub made exactly as order and delicious

Mr. SUB is one of the best places to have a quick bite. The people are friendly and very polite. Would recommend this place to all my friends and family.

The owner is the friendly respectful guy in the world, if u want a great sub come to Mr. Sub on the corner of front st and missisauga

Never have tuna.

I went for the pizza sub at 10:30pm, was the worst sub I ever had never tasted anything like a pizza sub didnt even have pizza sauce I wouldnt recommend this place to my dog

Worst mr sub experience ever. I dont not recommand this place

Owner nicest guy youll meet

Very warm and friendly ambiance! We ll came back ...

Extremely friendly customer service, o and the sub was pretty good as well.

The server Cindy was amazing

Friendly and great service. Awesome subs .

Nice place to get a quick bite. Everyone here has been really friendly with me.

Staff not that friendly. New building better than their old location. Food is the same as any other Mr. Sub.