Osmow's Shawarma in Orillia

First time visit. Great food

Its kinda quick, but the food is great!

Vegetarian options: Nice food Recommended dishes

Best wrap place Ive ever eaten at and by far my favorite Shwarma place to visit. Beats out other osmows in terms of quality on the wrap and everything is portioned well thanks meghna for the awesome service.

Great customer service, and excellent food

Super fire

Osmows is awesome, I love this location. Staff are so nice

Wonderful food always fast and healthy choices

Great food! Friendly staff!

Excellent . Vegetarian options: Iam sure that will also be amazing Parking: Plenty space Kid-friendliness: Very safe Wheelchair accessibility: Very easy

Manali and khushbreet were great!

Manali and Khushbreet were great and food was delicious

These folks always provide great food and great service. Love the Chicken on Rocks and Falafel Wraps. Going to try the Falafel Salad next time.

You get a great amount of food for your buck.

great food great people

Guys working tooo hard. Keep it up.

Magna & Krishi were great! They were quick, handled my food with care, and very nice. Thanks for the great experience!

Khuspreet meghna were so nice, i got there at 10:55pm before closing and they were happy to serve me and explain the menu that i did not understand.

Meghna best employee

Friendly staff, great food!

I walked into this establishment thinking it was a Wendys, but I was convinced to stay and sure am I glad I did, going for chicken instead of beef

Beef saj was great

First time trying this chain of shawarma and it did not disappoint at all. Good price ,large portions and excellent quality. I will be buying this again!

Bad customer service Miss behaviour with customer for adding student id for the student offer

I love this spot. The staff are so incredibly friendly.

Love their food. Thank you guys Food

Friendly and efficient service. My first time here and the food was great.

Location has black mold in the wall behind where theybare cooking food and still operating. Major health concern. Got very ill last wrek when i ate there. Very disappointing because i love the osmows brand

Kid-friendliness: High chairs available. Wheelchair accessibility: Im not sure how wide entrance is to the restaurant, but there is plenty of room to the door and inside the restaurant. Accessible parking. Fully accessible washroom.

Unfortunately this restaurant decided to cut their costs not by increasing prices, they decided decrease size of shawarma wrap, Their super size now much smaller than they make 2 weeks ago, they told me they have pita of this size I definitely will newer not come again. I like osmow, but I will visit oswom 100km south, they make super size in 2 regular pita and it good and large. Definitely will go to Costco across road and fill my belly wirh cheap and large food. Until they also decided to cut portions. Osmow really good, but small and not cheap.

Im just a regular guy who likes chicken on the rocks and would be here primarily on the weekends. Now that it was June 13th, there was no light, so we went to get supper. It makes sense that the server would be unavailable if there were no lights. Considering that we took cash at this point. We ordered 2 chicken on the rocks regular price and when we saw the bill they were charging us the online price, they were audacious enough to request a gratuity. Really, will never go back. Never, ever.

A disappointing experience at the restaurant - i have visited many other osmows location and they serve good quantity of meat but this specific location have decreased their quantity significantly for cost cutting i guess. On 13th june, there was a major outage in orillia and we decided to eat there and they served us cold food and still charged way more than regular prices. When asked about the prices, they said we are using online prices due to outage. Really disappointed by whole experience. Sounds like they missed the mark on value. Never coming back

Amazing food! The hot spice was perfect!! Food

Good service

Good

One of the best Osmows we have had! Great service and food was fresh!

One of the best Osmow s locations I have been to! Very consistent and never disappointed. Food

Super consistent and friendly service.

Shawarma poutine is amazing!

Food very spicy to much to eat when wasnt supposed to be.

A usual stop on my way home. Service is good, food is tasty and the location is clean!

Fantastic staff, very clean store. One of my go to spots for excellent food. The OZ boxes are the best.

Decent shawarma, had the beef once and it was a little tough but the chicken was great. Dont bother adding sauce to your wrap, theres already loads.

My wife and I tried Osmos Shawarma last night, and unfortunately, it left us disappointed. Not only was the food underwhelming in flavor, but it also caused my wife to have an upset stomach shortly after eating. We wont be returning anytime soon.

Pretty good

My absolute favourite fast food restaurant in Orillia. The staff is so friendly and efficient!

Stopped here today for lunch on the way home from the cottage. Food was fresh and very tasty. The sharwarma salad and wrap were great

Osmows is my favourite food joint, this specific location has only gotten my order wrong once, i asked for extra croutons and they didn t give me any, other then that they ve been perfect

Good food. Quality, quantity, and price are excellent.

Ive been an Osmows fan since 2015. Stopped in here after an exhausting few days and was excited to enjoy some Osmows. I got a regular chicken wrap, but it was tiny compared to what I usually have gotten in the past from other locations. Maybe about 5 inches long and not very full. Was very disappointed.

Foods and service is always great!

The staff at this location has very unwelcoming attitude, should not visit again. They served us cold fries, no apologies , replaced our meal with very negative attitude, zero customer service.

Negative attitude of staff, zero customer service, Time visited 7:30pm on thursday. Unwelcoming atmosphere, should not visit.

Stale food, honestly guys cook chicken at least nicely. always have uncooked chicken in my wrap. Worst experience ever Service

This is the best Osmows location that ive been to. Very consistent and the best rice, chicken, sauce, and salad. Always seems fresh. The guys are great too and take pride in their work. I go here everytime i go thru this part of Orillia and you should too!

Osmow is certainly a pocket friend option. I love the fact that most osmow location can make the platters or shawarma perfectly spiced.

Literally only ever get one food item here (chicken shawarma poutine) but it is easily one of my top 3 favourite foods ever! Vegetarian options: They have beyond meat

Wheelchair accessibility: Wheelchair parking right outside the door. Easy Wheelchair access. Food

We LOVE Osmows food but cannot and will not ever order from them again on a Friday night or on the weekend. Orders are consistently incorrect when ordered via skip on these days.

I found a finger nail in my meal

After movie night with my son, we stopped at Osmos. My philly cheesesteak shwarma tasted nothing like philly cheesesteak. The meat was grisselly and it tasted like it was boiled. The lamb shwarma was just OK nothing to rave about. As a precaution we took the other 2 shwarmas home and 2 falafels home and refried them. And just to be clear. We have ordered from other locations dozens of times. The St.Clair location is way better.

Friendly service, great portion size and decent pricing. Service was also very fast, even thought there was a lineup. Very well run location!

Awesome foods!

Stopped here for lunch. I had chicken on the rocks with Greek salad. Delicious food and great service.

I love a little spicey usually, and we ordered our take out wraps mild but they were so burning hot we could not eat them. Throwing out $26 of food sickens me. I did not go back to complain bc the staff were not pleasant as we ordered, as often in these chains. They also weren t very big compared to my usual favourite - family owned Shwarma Time. I have no reason try osmows again.

Was great at the start but is slowly declining. Twice we ve ordered via skip the dishes and it s been horrible. But not their fault the restaurants. Today s order (21Feb23) I can t eat it s so hot and I asked for mild which I ve had via pick up and take out before and been fine. Plus next to no meat or sauce. It s all rice, ghen they offer 50% off one dish. DESPICABLE!!! DONT WASTE YOUR MONEY!

Osmow s was a good to for lunch until they changed their hot sauce (less heat and less flavour) then their portion sizes got smaller. Went back after a couple months and this location was very dirty, there was a hair in the cutlery and tables in drastic need of a clean.

A favourite stop of mine when Im traveling Hwy11. Friendly, efficient staff.

Fantastic food and the Hot was actually a hot sauce. Great

The hot sauce is aswome great food too

I ordered from osmows and it was really really good and the taste was yummmm the add ons and the veggies vere really nice the half and half i enjoyed eating it. Thanks to the staff

You guys nailed my Chicken on Fattouch salad today. Thanks for keeping a pregnant lady fed and happy this whole time!

I ordered my meal falafal wrap and it was so tasty and delicious thanks to all staff working on monday who helped me get my delicious dinner specially mr brijesh patel

I ordered a super sized one and it was smaller than any regular size shawarma I had anywhere. It was also cold.

Friendly and attentive staff. Nice open concept entranceway. Delish!

Amazing customer service !!! Wrap is so delicious!!

Best shawarma

Very yummy food here with something for everyone. My favourite is the lamb shawarma wrap. The staff always acknowledge arrivals and, when taking an order, go through an extensive list of options and their heat chart is very clear on levels. For those who are gluten intolerant / coeliac, or have other food issues, just talk to the staff. Their brownies are gluten free! Always look forward to an Osmows shawarma.

Gopal is very good worker I walk in and he already knows what I get, very good service

Food is consistently delicious and staff are always very friendly. Fast service, good size portions, 2 of us can eat dinner for $25 which is pretty good these days. The restaurant is always clean and lots of seating available.

We had a catering request for over 200 wraps with various dietary specifications. The customer service was dependable and they gave us a great price for this last minute order.

Excellent food, good service!!

Staff very helpful and cheerful. Good job!!

My wrap was delicious and not too spicy just the way I like it. Staff were very friendly, worth the trip to University Ave

The chicken Shawarma poutine is my go to. So good

Hectic and busy, great selection good prices and portion sizes. Beware that a medium heat here is a extra hot elsewhere.

Great great service pleasant staff,

Thanks for a great dinner! We loved it!

We love Osmows Sharma. Sadly, this location did not offer us a consistent experience. Besides taking a very long time to cook our order (even when there were few customers), they got our order wrong. There was also very little chicken on those shawarmas.

Excellent food , excellent prices , friendly staff

I have been to over 20 osmows locations across Ontario and the Orillia location is by far the best one. Staff is always friendly, and the food is always amazing. I dont know what they do different here but man oh man it is so good every time. We frequently delay lunch or dinner when driving back up north knowing we will be passing this location. We are soon going to have our own location in Huntsville, but Im pretty sure Ill still go an hour south just to get a dish from this location. 10/10. Would recommend to a friend.

A place you will never regret to go. Crew is very friendly and cooperative. And the moat important thing is you will love the taste of the chicken with a lot of add ons on it ..

Never disappoints

Vandit gave the best customer experience ! Great food as well

This is the best osmows that we have tried and is better than any in Barrie. The staff are very friendly and the food is always well cooked unlike some other locations. Food

Decent, quick, courteous staff

Great food! Great service ! Amen! Get the ozbox!

Food I got today was horrible the chicken was hard and you could tell wasnt fresh, I asked for medium spice, which Ive gone to many locations and get usually but this was so spicy it was almost unedible. And kinda ridiculous you have to bring your insulted bag in if your door dash. What if you have other orders in your car or are like me and have ir locked under my headrest. Im not undoing it from its place just to show you that I have it. If you dont trust the delivery people then maybe dont use them.

Brutal. Had chicken shwarma on rice. Usually pretty good. Today, the rice was hard and the chicken overcooked(dry) Asked for medium spice and my mouth was burning for 15 minutes after. Ill give it another chance in a few months. Maybe it was a one off today.

They know my order. I just pay and eat.good stuff....

Sorry it was meant to be a 5 star review, must of hit the button one too many times

One of the best Osmow s franchises I ve been to.

Beef shawarmas but they are a little pricey.

The food is excellent and the staff are efficient.

Like most places its way too expensive for what you get. Ill make my food at home for cheaper

The service is top-notch and is great value for the money. Staff is super friendly and efficient. Worth the dri e to Orillia. Vegetarian options: Great to see vegan and vegetarian options. Dietary restrictions: Gluten free etc... Parking: Lots of parking and many option in this area. Kid-friendliness: Very kid friendly

Great choice and flavor. I just take a little spice and it is more than enough for me.

Now my second time going to this Osmows 20 to 30 min before closing and not able to order what i want. Store closes at 10, you should service your customers until close not selected based on the fryer being cleaned. Serve your customers!!

Worst location of Osmow s I ve been to. The quantity of the food is much lower than any other location. I can easily go to a different location and get around 20% more food. Plus, the amount of sauce they added in my order is literally half of what other locations give. Very bad service and would never go back there again.

The chicken on the rocks is amazing every time! Good portions and finally fast food that worth the money

Service and freshness were good. We wanted to try it, but it was not to our liking.

This place is sub-par. It s okay, but it s not great. Prices are a little high for what you get. The other thing is heat, spicy spicy spicy!!!! My wife and I enjoy heat, she got hot and I got mild, and holy smokes I didn t think I was going to be able to eat all of my mild lamb. It was hot, fast and staff were friendly, but overall not really my cup of tea. I would probably try it again, but opt for no heat or as little heat as possible as it seems to get easily carried away with it.

I am addicted to Osmows, Ive probably had the chicken on the rocks about 1000 times. The staff are super friendly and some of them know me now and start getting my order ready as soon as I walk in the door. For the ones who dont know me I have to reassure them I can handle extra-hot lol.

It is beyond me how this place has any good reviews. I am one to ALWAYS give the benefit of the doubt. I was excited to hear there was an Osmows coming to Orillia. Unfortunately after making 5 trips since they opened, I have gotten sick 4 out of the 5 times. There is one comment who notes the lack of proper food handling. Every time I went in they grabbed already cut chicken out of a container, whats the point in even having chicken on a spit if youre not going to cut it fresh for the customer? Bad service, even simple questions did not receive a straight forward answer. Please spend your money elsewhere. I only went the 5 times because I had a gift card that I didnt want to waste! Whoever owns this location really needs to take a hard look at your practices and procedures.

Great bunch of people here! Enjoyed my visit and food!!!

Shawarma isnt freshly cut like other places, so it can sit around and not be fresh. You have to pay for almost every ingredient which inflates the base price. The freshness is the big killer though to the experience.

Im quite disappointed with osmows; theyve just started to loot people now. They have reduced their quantity so drastically now.. it just feels ridiculous. Feels like I would need to switch to Tahinis.

People need to understand this is not a Canadian themed restaurant. Their idea of spice and mild are not to be confused or expected to be like North American food. If you want hot, you are going to get H.O.T. and mild is mild spice, not no spice. Its good food and its definitely filling. I only wish the menu and ordering process was more intuitive and perhaps more legible for those with poorer eyesight.

Since I have visited many other osmosis never felt the taste is good or comparable

Super friendly staff.

Unbelievable service, super nice people. Great prices and really great food! Love this place! I have just been reading some of the negative reviews and I do agree with one. The hot sauce is just too hot. All heat no flavour. Always remember we want our food fast so for them to cut the horizontal spit for each order is nuts! Obviously someone who knows nothing about food service.

Today was my first time visiting Osmows. It was absolutely delicious...prepared fresh and hot. The staff were very pleasant and efficient and the environment was really clean. Will definitely be back.

Great tasting chicken on the Stix. Ordered on the phone and was ready when got there. Please add bun option for your Philly :)

After hearing about this place from multiple coworkers, I decided to try them out. I ordered a Chicken Shwarma on a wrap, and wow is that delicious!! I immediately ordered a second for dinner later that night. Great food for angood price, and the guys in there know what theyre doing. Definitely one of my new favourites!!

Your wraps are incredible, thank-you for the excellent meal.

Service was amazing. Very friendly and accommodating staff. The food was under par. The rice was a mix between cooked and uncooked, the falafel had crunchy pieces (like egg shells) and the meal altogether was off on flavor.

Its a bit pricy but all over good food and a good taste. The most lively and helpful servers Meghna made my day. Thank you for the service..!!

Got the chicken veggie combo with garlic sauce, no hot sauce. This is regular size fir $15, could only eat half of it. So good!

Big portions. Great flavour!

Simply amazing quality and serving sizes for your money wild highly recommend. The lamb and rice shawarma was exquisite and so flavorful.

Lamb Shawarma was amazing! Definitely worth going back!

Vegetarian options: Veggie and Vegan options, and think its the 1st place that actually asks which one it is that you want.

Its hard to get good Eastern Mediterranean food in Orillia. So its sad to say that a chain has the best Eastern Mediterranean food in town -- Ive tried the independent restaurants in town, and Im not impressed. Osmows, being a chain, has to adhere to standards set by the brand. That being said, not a big fan of the wraps because of the bread -- it aint fresh. Theres a staleness to the bread even if it was just delivered that day. This differs from Turkish, Levantine, Maghebi, etc restaurants across Europe who would bake their own bread fresh regularly throughout the day -- even the cheapest places would do so.

Amazing food, amazing service.

They type in your order but the team preparing do not adhere to that so for the fourth time they got our orders wrong. Maybe time to go to Barrie.

Awesome Food and Service

Always delicious. Team is friendly and quick.

Service was decent and really fast. Food tasted great and prices were reasonable. If you want healthy food on the go. Its a great place to stop. Dietary restrictions: All really healthy food Parking: Easy to find parking

second visit. asked for no spice on falafel Ozbox and emphasized that I didnt want ANY hot sauce. my food came with hot sauce. I told the server that I didnt order hot sauce....he used s spoon to skim off the sauce! and replaced it with a garlic/mayo but on eating it I found it very spicy and ended up barely able to finish my meal. Expensive too at almost $40...and this happened to me on a previous experience. The servers dont pay attention to the orders on their screen. Will NOT be returning!

Excellent service

Excellent food & Superfast Service

As per me, this location is perfect for shawarma food, as this people cut the fresh cooked chicken out from spit. The food that I had is really delicious . 100/100 as per staff behaviour and hospitality .

One of the best Place to have Lunch as well as dinner I always go for chicken on the rocks. Staff is super friendly and well communicate if you don t know how to order the food. Best shawarma place in Orillia.

The food is absolutely incredible! The service is good, everyone is so friendly.

Love the food

ordered a large beef on the stix about 30 minutes ago on door dash, the delivery was fine. but halfway through my meal i pulled a paper towel like material that looks like plastic out of my mouth. i m not exactly sure what it is but i am disgusted. clearly proper food safety measures are not being used. i tried calling the restaurant a couple times and no answer. i ve contacted doordash but i would like to speak to a store owner regarding the situation

I am a big lover for osmows shawrma and half n half. Had it from this location for first time as i was visiting on of my friend s. It was prepared very badly was very dry and used stale fries. Had to give this feedback

I was really impressed with this place and the servings were large and fresh, tasted awesome. Im definitely going back often!!

Ordered beef on sticks extra beef no Sauce easy right well got home 20 min away opened to eat only to find it covered in to different sauces and I mean covered.

Not as much cheese sauce and meat as i usually get. This is the third time this has happened. The guys r good but the girl is cheap with the ingredients. Time to find a new place to eat.

ordered it today and i havent had it in over 3 years. It has gone downhill hard there i ordered 2 shawarmas and all the beef was burn and i also made the choice to have it mild and some how there was a super hot spices on them and Ive been having problems with my acid reflux so that made me mad the fact i couldnt even eat much of it with out having to pop a bunch of tums. If your going to put incredibly hot spices on with out saying anything that needs to change. I do not recommend going to this location not even worth it

always great!

Everyone makes mistakes, but how you respond displays if you value your customers. I called in and confirmed an order for catering (2 medium platters). When I went to pick up the order the staff had no record of the order and repeatedly tried to pin the blame on me, despite presenting evidence of calling the correct number and following their procedures.

Absolutely LOVE the food here and isnt too badly priced for a Healthy Alternative

The beef shawarma and Greek salad are absolutely amazing! The best food Ive eaten anywhere

Good portions and friendly staff, I go to this location every few weeks and have always had a great experience. They also let me call my order in so when I arrive I can pick it up, helps allot when on a tight schedule.the salad has always been fresh and the meat is super tasty.

Decent lunch spot. Service is good and portions are generous.