Taco Bell in Orillia

705 University Ave, Orillia, ON L3V 6H2, Canada

★★★☆☆
(550 reviews)
Categories: Taco restaurant Burrito restaurant Fast food restaurant Mexican restaurant

About

Find your nearby Taco Bell at 705 University Avenue in Orangeville We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online for pick up at the restaurant or get it delivered.

Website
tacobell.ca
Address
705 University Ave, Orillia, ON L3V 6H2, Canada
Plus Code
HGXW+4P Orillia, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10:30 AM–12 AM
Tuesday
10:30 AM–12 AM
Wednesday
10:30 AM–12 AM
Thursday
10:30 AM–12 AM
Friday
10:30 AM–12 AM
Saturday
10:30 AM–12 AM
Sunday
10:30 AM–12 AM

Services

Service options
Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Late-night food
Dining options
Breakfast Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.4
★★★☆☆
550 reviews

Most Mentioned

drive thru (50) fries (24) fast food (15) management (9) doors (8) cash (7) bag (6) quesadilla (6) phone (5) dinner (5)
5 stars
213
4 stars
94
3 stars
74
2 stars
32
1 stars
137
December 17, 2024

Absolutely terrible. Maybe it's a bad day, but it seems to be a pattern. Will not be returning to this location. Sauce all over outside of wrappers. Cheese where it shouldn't be, always seem to be out of root beer, and the other soda drinks taste gross. Fries taste like yesterday's, literally got paper towel that looks like it was from the bathrooms instead of napkins. Tacos were broken in half and looked smashed together. Rude staff. I'm super disappointed. We just threw it all out.

December 14, 2024

Went here today to get lunch red flag right away was that it took about 5 mins to even be acknowledged and start placing my order even tho I was the ONLY customer there. I placed my order with the guy that had a I.Q of a potato. I sat there for about 15 minutes then questioned if I was gonna get my food anytime soon which he said yes. Another 5 minutes pass and no progress so I just asked for my money back and left empty handed and pissed off but it's probably for the better because after reading other reviews on here it seems their quality of food is as good as their speed of service. The couple that came in to order and heard me asking if my food was ever coming left after hearing me ask for a refund. So thankfully they didn't waste their time on this dump of a taco bell. Dumbest people ever working here. STAY AWAY FROM HERE hope this place goes under.

★★★
December 13, 2024

I asked for a root beer here, they out right said "we don't carry that but have dr. Pepper" which in the tone of voice was EXTREMLY rude. Then in the middle of my order they switched people and I had to start over 🙃 wasn't ideal but guess is it was timing on ordering my food 🤔

November 20, 2024

Ordered many times same food at this location, I would say you can get by most of the time without complaint but today was the worse ever. We order all the time cheesy bean and rice burritos, today the rice was dried and dead, very little cheese and skimpy on portion. Do they pay attention for the customers or just occupied on their phone, very disappointed with today’s meal. I wanted to go back but we live at distance. I hope the management read those reviews from the customers. I’m very regretful to write this review, I normally don’t give reviews.

November 2, 2024

Worst service.. I have a small baby and a young son. My gf left and I couldn't leave. The dasher took 2 min to get to my house, everything was cold, soggy and wet . They forced me to go without supper because I only have so much money and said unless I bring the food back to them that I had delivered they wouldnt refund .y money. Igs my sons birthday and he was ted tacos. Ended up reheating pizza. The manager , a woman , tandoor or something, said nope you cant get your money back, I explained I couldn't leave and said to bad and hung up. Shameful service and I will be reporting to corporate. Horrible fast food experience

October 7, 2024

I’m so sad I order me and my boyfriend dinner after his 11 hour shift, I pay the bill of around 35 dollars drive all the way home and come to realize my entire half of the order is missing. We decide to call to see if we can get this issue resolved, and get hung up on… twice. The staff is rude and unprofessional, as the person who answered the phone had been the one who worked on our order. Not what I needed today :( Hoping I could get at least the refund for only what was missing I look for the receipt to find they did not provide it. I understand that it is a good idea to check the bag before leaving but I’m seriously sobbing right now and losing it, I’m so hungry and now have nothing to eat tonight.

August 26, 2024

Slow FC service very very very slow service times 25+ minutes after ordering food. Shift supervisor in dining room chatting while the team behind counter was not moving production at ALL. The food was up to standard for the most part but my fries were cold. I’m not sure where the issue lies with this location, I have a strong feeling hiring is an opportunity.

August 25, 2024

Have this location a second chance. And regretted it. Worst service. Worst attitude slowest service. I could have made tacos myself in the time it took them to even mentally process our order. Then tried to keep my change. It was only 40 cents but hey better to be in my pocket than taco bells. On top of the slow service the food was cold Mind boggling especially since there was only 2 other people and they also waited 30 + minutes for their food. Will not be back to this location. If I could give it a zero across the board I would. Pop machine Pepsi zero tastes like root beer which tells me the machine hasn’t been cleaned since they last even had root beer.

★★★★
Local Guide
December 8, 2024

Prices over quality and quality dont match. Time to move on.

Local Guide
November 22, 2024

TB ORILLIA WORSE experience ever. could not make change. gave 52.05 for a 32.05 bill, had to tell him give me 20 back repeated order to him 2x.Nd he whispered it back to me. still forgot my granddaughters cheese quesadilla :-( then made me pay again for it then when it came she slammed the bag on the counter. totally destroying the food So the quesadillas We ordered were so lacking in interior food it was pathetic. our Nachos grande was on ly half full. WILL NEVER GO BACK TO TACO BELL ESPECIALLY THE ORILLIA LOCATION

Local Guide
November 22, 2024

very skimpy with the topping/fillings. I miss taco bell when they actually made food that was delicious.

★★★
November 22, 2024

Dont go inside to order. They serve drive-thru first, then inside orders. We all got food poisoning from them. With having cancer, I was worse. I will never eat there again, and I would tell anyone else, too.

★★★★★
November 22, 2024

Food is always good, well priced although it did go up recently, surprise surprise, but not too much, great service and conveniently near by.

★★★★
Local Guide
October 22, 2024

Its taco bell. Got what I came for.

★★★★★
Local Guide
October 22, 2024

Great service good food

★★
October 22, 2024

Soft taco shells were cold and hard on the top. Very disappointed

October 22, 2024

very slow and not efficient. They only take care of drive thru customer

October 22, 2024

The Taco Bell here was extremely unsatisfactory. One of girls working here was wearing a bunch of rice grains on her forehead for some religious reasons. The rice grains could fall off into the food. She was wearing a hair net but had rice grains on her forehead which is extremely unhygienic and disgusting. Surprised a manger didn t say anything to not allow that. I will be making a corporate complaint for this unpleasant experience.

★★
Local Guide
October 22, 2024

Unfortunate experience last time we went. Among other items, we paid for one supreme and one normal Dorito taco and got both normal ones. Not worried about the dollar lost but more so the fact that our experience was consistent with other peoples reviews. If you go to this location, your order is likely just a mystery box of whatever they do or dont remember. Food was tasty though. Update: multiple attempts, still a mixed bag of whether we get what we ordered. Ordered 4 items, one of which was a chicken chipotle melt, got a cheese rollup instead. Funny thing as well is that the worker already knew that we got the cheese rollup when we went back in to get the correct order.

Local Guide
October 22, 2024

Hrs posted on store window say dine in and drive threw open till 12 midnight Went there at 10:45 doors were locked employee came to the door said the restaurant was closed so the employees could clean drive through open only very rude Service

September 22, 2024

I ve never been asked for a Tip at a Taco Bell

★★★★★
Local Guide
August 22, 2024

Always clean and great service. Please bring vegan options Vegetarian options: Please offer vegan options. Plant based protein and cheese is very common now. Food : 5/5 |

August 22, 2024

Girl behind the counter was very standoffish and rude and was acting like she did not want to be there, on top of her foul attitude she was on FaceTime with her friend laughing and talking very loud to the person and was not paying attention to her job at all if I could give no stars I would, she should be talked to about her behaviour so she can start acting like an actual employee and fix her attitude issues.

★★★
Local Guide
July 22, 2024

This restaurant had one washroom that was filthy and one washroom with a soaked floor because the sink pipe was disconnected and when you washed your hands the water just went all over your feet and the floor. When I told someone she put a wet floor sign out and went back to the kitchen.

Local Guide
July 22, 2024

Made me drive all the way around the building from the drive from window to wait for my order when there was no love of cars behind me. Ridiculous system.

★★★★★
July 22, 2024

We shared a value box and it s was delicious! Nice modern restaurant inside, service was great. Great food for good price.

July 22, 2024

Very slow service. They just make orders on mobile pickup and do not care about in store customer, we waited 45 mins just for our chalupa be as they were not prioritizing the in store customers.

★★
June 22, 2024

Repeatedly getting orders wrong, leaving out food items. No friendly service either. Also no easy way to look for refund for items paid for and not received.

★★★★★
Local Guide
June 22, 2024

Sometimes I go thru drive thru and sometimes into the store. I have heard complaints from others but I usually find it amazing at this taco bell. One time in the store they were out of hard shells and hot sauce, but every other time it has been fantastic. Cant fault the workers for that ......dong dong the bell is calling! Lol ty taco bell

June 22, 2024

Sitting in my car 45 minutes and counting waiting on two Chili cheese burritos with a baby in the car! This is absolutely wild!!!

★★★★
Local Guide
June 22, 2024

Its taco bell. Staff was friendly

★★★★
Local Guide
June 22, 2024

Solid cheap eats. Good value for what you get.

June 22, 2024

Went through drive thru, got home and realized we were missing a crunch wrap. The crunch wrap we DID get had weird blue finger prints all over it.

May 22, 2024

Worst taco bell ever. We got ignored at the counter for 10 minutes then when we finally got served we had to struggle through the language barrier. Finally got our food and my wifes order was wrong and then had to wait another 10 minutes to get that corrected. Pop machine ice dispenser was out of order so the pop was luke warm and flat too. To top it off, the whole place was disgusting. Floors were sticky, we were standing on french fries in front of the till and the bathroom looked like it hadnt been cleaned in days. Corporate needs to check on this location. Its awful.

May 22, 2024

I dont usually leave reviews, but my partner and I went today and ordered 2 deluxe boxes and 4 Cinnabons. We got to the car and realized they forgot the Cinnabons so we ran back in to get them. After we got home we found we were also missing the cinnamon twists. Forgot 3 items in our order altogether...

May 22, 2024

Always getting orders wrong. The language barrier is very difficult to order food. Went here a week ago, thought we would try it again. Terrible decision. Ordered the chicken box. Got everything beef. No sour cream on any products. Half empty tacos. No wonder this resturaunt is always empty.

★★★★★
Local Guide
April 22, 2024

Excellent food and service.

★★
Local Guide
April 22, 2024

This place is becoming very dirty inside, staff need to do some cleaning. Always running out of supplies, hot sauce, lids for cups etc

February 22, 2024

Staff was rude to a 11-year-old cause he was waiting for his mom Vegetarian options: They should have vegan meat Kid-friendliness: They swore at a 11-year-old

★★★★★
Local Guide
January 22, 2024

Ordered lots of food and was ready fast

January 22, 2024

My boyfriend went there tonight January 7th/2024 and he ordered two beef Burrito Supreme and when he got back home I went to eat them and they were bean burritos and when my boyfriend took them back the person was telling that the beef burritos comes with bean but we have ordered them before and never got bean on them and the person would not give him two beef burritos. Very disappointed they have lost my business

December 22, 2023

The food has gone downhill at this location, I m not sure if it s new management or what but the quality is in the toilet. The tacos were soggy and the lettuce was rotten.

December 22, 2023

This place never has chicken

★★
December 22, 2023

Went through the drive thru to grab some lunch the taco was so thin there was almost nothing on it. The fries Supreme had maybe a teaspoon worth of toppings on then and there was so little fries it wasnt even half the container and worst part they didnt even have the cheese on them. I would say normally that it was just because they were busy except the fact that there was no one inside and I was the only one in the drivethru. Would not recommend stopping not worth it for the small amount of food.

Local Guide
December 22, 2023

In the past I have had great experiences with this Taco Bell recently however the staff never listen are impatient rude and overall don t care. I simply tried to ask a question if a specialty item was still on the menu or if it had been discontinued and two employees were not listening at all, talking over themselves, and myself which made the whole situation very irritating. At the end of their conversation with themselves I still didn t even get an answer to my original question and I was irritated enough from it taking way to long for a yes or no question I simply said forget about it. After ordering something else I knew was on the menu I went to open my food and realized they got the order wrong. I ve worked in fast food for many years and it s super easy to listen to people who are asking an easy question. Might I also add I was never rude or disrespectful to any employee. Just sad that something so easy can t be comprehended or completed by adults.

★★
December 22, 2023

I used to come to this taco bell all the time last year, never really had any issues and the lady at the window was always awesome (i think her name was Samantha or Santana- can t quite remember). I moved and stopped going until i recently moved back and decided to go there again today. when i went through the drive through i noticed that they brought back the cheesy burrito and i remember last year they had a cheesy chalupa so i asked if they had it again this year. over the speaker a man and a woman were talking and seemingly confused and annoyed by my question. they were talking over me and each other and not letting me speak. i was the only customer in the drive through and the parking lot was empty so it wasn t like they were in the middle of a rush. they thought i was talking about a big box combo when i said cheesy chalupa . it was just a simple yes or no question that i never got an answer to and ended up ordering something else. i got a steak quesadilla and a steak chalupa. the quesadilla was bread and sauce on one side and the chalupa was beef instead of steak (which we pay more for). i have worked in customer service and fast food so i understand that there are bad days and things can happen but they were rude and messed up the order. in comparison to my experience last year to the one i had today, it was night and day.

★★★★★
Local Guide
December 22, 2023

I usually only stop at taco bell if I am in Orillia. Its a distance for me. But this taco bell is worth it! Always good!

★★★
December 22, 2023

Love the food! Employees are hit and miss!

★★★★★
Local Guide
December 22, 2023

Taco ingredients were fresh...so tasty..

★★★★★
Local Guide
December 22, 2023

Their food is their food. Consistent. The young lady at the counter however, a blessing to say the least. Extremely polite, welcoming and efficient at putting together my order. Definitely an attribute for this location.

★★★★★
December 22, 2023

Very delicious food was made to perfection, Cashier was nice and friendly and the store looked clean and tidy! Definitely will go again.

★★
Local Guide
December 22, 2023

Unfortunately we will not be going back to taco bell. We had not been in a few years as we dont have one in our town. So this was a treat for lunch one day out do some shopping out of town. When we first walked in there was knowone in the store. This was around 2-3pm I would guess. It took about 5 minutes before someone took our order. Which one of the menu screens was broken so I had to look up a menu online. We ordered to meals and paid approx 30$. My pop was sour?! They needed to change the syrup. So I told them and he said he did, but it was still sour so I switched to something else. We had to wait about 15-20 minutes for our food. And by this time 2 other people came in 1 had already been through the drive through and was given someone elses order. And the other people ordered and were just waiting like us. We finally got our food and it was very small portions, and cold. Needless to say we ended up leaving hungry and very dissatisfied. So we went to another place for more food.

December 22, 2023

Went twice and both times it was closed despite saying open on website.

December 22, 2023

I don t do reviews but big chains need to be held accountable. 3 hour round trip. A customer for 30 years. Sat Mar 11 2023. 4 chilli cheese burritos. 4 steak soft tacos. For what I received as opposed to what I paid for ..big difference. The portions wouldn t hold a spot on an extra value menu . Wasn t there supposed to be chili? Point made. Despicable!!!! Will be touching base with someone of authority about this as this is borderline fraud.

★★★
Local Guide
December 22, 2023

I waited at the till for more than 5 minutes before anyone talked to me. Food was good.

★★★★★
Local Guide
December 22, 2023

This location is pretty good! Only one in Orillia sometimes they close the drive through a little early so you have to go inside but it s not a huge deal. I find they have improved a lot in the last couple months- i rarely have errors in order and always warm.

Local Guide
December 22, 2023

Order on skip here and there. My order is never right always missing something. Tonight they missed not only my wifes food but also my daughters dinner aswell. Do better Taco bell. Never ordering from here again. Probably the 4th or 5th time this has happened.

★★★★★
Local Guide
December 22, 2023

My daughter and I enjoyed taco bell today. It was really good. Sooo glad we have Taco Bell in Orillia. Staff very pleasant and helpful. Thanks

★★
Local Guide
December 22, 2023

Tocco had little to no meat on them

December 22, 2023

This store is very filthy and the food is always expired trust me when I say Taco Bell orillia is poison Keep your self safe and avoid ordering from here

December 22, 2023

Slowest service in town. Stood waiting for my order for more than 20 minutes. Terribly unsanitary! One of the food service people kept delivering outside orders with her gloves on, using door handles, and didnt change out her gloves while she put food in the bags. Do NOT go here!

December 22, 2023

Just ate at this restaurant for the last time. Very dirty overall, windows looked to be cleaned with floor mop garbage on the floor in the food prep area visable to the public areas of the floor in dinner area do not appear to have been mopped in days

December 22, 2023

18Apr2023. Closed by 9:30pm when the sign clearly says 10pm. Doors locked, drive thru says its closed. No explanation. Open signs still on including Drive Thru Open.

★★★★
Local Guide
December 22, 2023

Food is always the same but lack of Employees doesnt help with speed and service.

★★
December 22, 2023

We are new to Orillia, and on every attempt to dine at Taco Bell here, we have encountered issues. Either we have been told the restaurant is closed, however we can see several staff inside well prior to closing, or they have been out of items. I do not understand how the franchisee can operate in this manner. They have lost our business. It takes 10 minutes to drive to the location, only to find they wont take our order despite staff inside. Ive wasted more gas and time for nothing. I will make a formal complaint to head office.

December 22, 2023

I called at store for place order over phone and lady say she cant take order Ridiculous service Taco bell must close down this location

December 22, 2023

Waited at the drive through for 10 minutes and no one said anything. We called to confirm they were open, they said yes and then did not say anything through the speakers. When someone finally said hi over the system and we tried to order they said they didn t have a bunch of stuff and then asked us to wait a minute before ordering, then again there was no one to take the order. Really really weird experience, seemed like maybe the people working just didn t want to take any orders.

★★
Local Guide
December 22, 2023

Drive through. Very friendly but got our order wrong. To be fair, it was super busy. But. Fry portions were dismal,portions on the quesadilla beef were not up to Par, and the prices were way too high for what we received.

★★★
Local Guide
December 22, 2023

Its not good, but not bad either. Lol. Good service. Sometimes, the fries are cold, though. I would go back. So, its not terrible.

December 22, 2023

Terrible.. went here for dinner..fries supreme had like no fries in it and they were so old crunch rap had barley any meat. Will never go back

★★★
Local Guide
December 22, 2023

There wasnt enough chicken on my wrap at all the drinks have to much ice in them service was great thoe

★★★★★
Local Guide
December 22, 2023

Not the best thing for you, but it hits the spot. What more do you want?

December 22, 2023

When asked for no ice in our drinks and instead gets a full cup of ice.. not worth the money for even the drink

December 22, 2023

Ridiculously terrible service got wrong order twice now and its more frustrating and disappointing when Im hungry and I cannot eat and if I did eat meat I would but I dont. Im ordering vegetarian food and receiving meat. Ridiculous,, I ordered bean and got beef and not happening for first time. The drink is missing too.

December 22, 2023

$27 for two of us at Taco Bell...!!! The fillings in the tacos couldnt be any thinner. Supreme fries had maybe 20 fries and little toppings. This place will not see my business again. Come on Taco Bell, your not an upscale restaurant. Your a fast food joint.

★★★★
Local Guide
December 22, 2023

Had the value box meal. Everything was good, no complaints.

★★★★★
December 22, 2023

Floor needed cleaning. The food was good. Wish I understood what the heck the server was saying.

Local Guide
December 22, 2023

Used same gloves to handle food, napkins, and sauce that she used handling everyone s cash.

★★
Local Guide
December 22, 2023

Food was okay for my first visit to a Taco Bell, but what we have noticed and this is not the first location, but other food chains. That they have on their board a steak Steak supreme burrito for $6.99 they charged me $7.49 and tried to give me an excuse why not give you back the difference. This has become an empidemic in retail and gas stations be aware.

Local Guide
December 22, 2023

The staff is so busy with online orders they do NOT even acknowledge your presence when you walk in, so they are very slow filling walk in orders. The entrance door and tables were dirty We wanted to get Additional food after our first order because we ordered many burritos and fries Supreme and the fries supreme were so small we thought wed just get more but then decided to leave.

★★
Local Guide
December 22, 2023

Parking lot was empty which I thought was strange for 12:30pm. My mom used to visit the Orillia location for ages and this was my first experience. Unfortunately, we both left disappointed; crunchwrap and quesadilla needed to be grilled for longer, were very floppy and didnt hold together, and the filings were scarce. The fire sauce is almost identical to barbecue sauce. The fries tasted slightly old but were the highlight of the meal... probably wont go back.

Local Guide
December 22, 2023

Paid for a chicken quesadilla, received a half empty tortilla with minimum amount of chicken not okay Food

December 22, 2023

I ve been twice and both times they ve forgot more then half the damn order

Local Guide
December 22, 2023

Five vists... Four of them incorrect item or missing items. Three times ordering on door dash . All three times missing or incorrect items. Any more attempts is insane on my part. Unfortunate as I do love the food , wont be shopping at this location again Food : 4/5

December 22, 2023

Food was cold and bland, very little meat in crunch wrap supreme, and seems other reviews are facing similar problems, I loved Taco Bell in the past, pls fix

★★
Local Guide
December 22, 2023

This taco bell asks for tips. Which is essentially lying about the price, which is already high. And dont say you dont have to tip. You dont slap the person making your food in the face. The only real response, is to never go back to taco bell. Its fine. It wasnt healthy anyway. The deep frustration that the price always being a lie generates will be more than enough motivation to never return. McDonalds tried it a bunch 2 years ago, and I havent been back since. Frankly, every time this happens I get healthier. Im just posting this because I think its fascinating that restaurants are failing without knowing why. Its because I dont associate your food with happiness. I associate it with true frustration and being gouged.

December 22, 2023

Went in around 315 pm today. Park lot and drive thru both empty. When I walked in there was no one to be seen. I called out hello twice before I went to the edge of the counter. I then said hello again and there were 3 employees all just leaning there on their phones. The lady that came to serve me giggled and said sorry. I got 3 tacos and cinnamon twists. All the food was cold and barely any meat or toppings in them.

December 22, 2023

Staff is very lazy they take lot time to prepare the food,specially food delivery guys are waiting to long

★★★★
Local Guide
December 22, 2023

Clean location with good service. Portion sizes are smaller, even by Taco bell standards. At least they arent cheap with the sauce packets. At the end of the day youre still eating Taco Bell so youll know what youre getting.

★★★
Local Guide
December 22, 2023

Sometimes the food is good and the staff are nice. But the majority of the times I come here, the food is messed up in its packaging and doesnt taste good. The food order is wrong, and we always seem to be missing things from the order.

Local Guide
December 22, 2023

No rice for weeks. They cant make half their items and never know when they will get more. Its for sale at the grocery store.

Local Guide
December 22, 2023

Very rude. Dont even bother

★★★★★
December 22, 2023

It depends on the day how much beef they put in your taco, but no matter who you get its seasoned great. Staff always tell you about deals and are very kind and understanding

★★★★★
Local Guide
December 22, 2023

Who doesnt love loaded fries and a burrito? Sometimes a trip to Taco Bell just hits the spot!! Excellent fast friendly service!!

December 22, 2023

Went through the drive through to get three meals. When I went to eat the Big Crunch supreme there was no meat just cheese, lettuce and tomato. When I called to let them know the response was i would remember to put meat in it and my response was I wouldn t have called and she just went silent. Check your order before you leave.

★★★★★
Local Guide
December 22, 2023

Great service

★★★★★
Local Guide
December 22, 2023

Delicious

★★★★★
December 22, 2023

Very tasty

December 22, 2023

The food was bad. I was overcharged, and the staff were rude and took forever to order .

★★★★★
Local Guide
December 22, 2023

The last couple of times I went through the drive through, the staff was friendly, got my order right, and gave me a decent amount of hot sauce. The burrito was good the whole way through (sometimes bean burritos are dry in spots but not here)

Local Guide
December 22, 2023

Im not sure when the drive thru became pull around and wait 15-20mins for your food. At this point I may as well just go sit at Wimpys or one of the other food places next door to it. Its fast food not wait in your car 15 mins

December 22, 2023

Glad to see the diversity! Not sure when Taco Bell became Indian bell surprised they don t serve Indian food here I guess they don t hire white people anymore. Diversity is a strength. Food

★★★★★
Local Guide
December 22, 2022

So happy to finally have a local TB! Staff are great/friendly. Sometimes very busy

★★★★★
Local Guide
December 22, 2022

Love it

December 22, 2022

Tasted weird, burning chemical sensation in my mouth from taco meat. Threw it out. Not going back.

December 22, 2022

They first opened hitting the town running and were doing great. But for some reason theyve declined rapidly. Ingredients will be out of stock, drinks will get dropped into customers cars. Orders will get mixed up or made wrong and wait times can sometimes not be worth the wait. I partially blame the pandemic as I see a lot of staff turnover and inexperienced staff being thrown into tasks without training. The restaurant also seems to have pivoted to serving food delivery services and they dont have an efficient process to follow either by the management or corporate; and it seems detrimental to overall quality of service.

★★★
Local Guide
December 22, 2022

They never gave any hot sauce... And the drive through takes forever....

Local Guide
December 22, 2022

If the place doesnt want to be open they should put a business here who can handle it.

Local Guide
December 22, 2022

Understaffed. Waited over 20 mins before asking for money back as our order wasnt even started.

★★
Local Guide
December 22, 2022

Expensive for the Quality of food. They also seem to close the restaurant when they want too and not when the hours posted says.

★★★★
Local Guide
December 22, 2022

Crunch wrap supreme had no crunch, but it was still a delicious mush!

★★★★
Local Guide
December 22, 2022

Service was a little slow but always a good meal

★★★★
Local Guide
December 22, 2022

Could not get Nachos Supreme in Orillia? Sad.

December 22, 2022

Ive gone to this taco bell a few times and the last 3 times they have had no mild sauce no hot sauce nothing. What good is tacos without sauce horrible.

★★★★
Local Guide
December 22, 2022

They didnt have the Creme Soda I was hoping for. But I did get a quasidliaisia- caseadia- qwasidila- the thing with cheese and chicken and its a half circle. You know the one.

Local Guide
December 22, 2022

Never order from here online. 0/5 orders Ive done have had the correct items. Always missing things, wrong items, my drink is even wrong.

★★★★★
Local Guide
December 22, 2022

Food was hot and fresh

★★
Local Guide
December 22, 2022

Went through the drive through tonight.. no napkins in the bag.. no recipt in the bag for food purchased.. fries supreme were cold .. First time at taco bell in 20 years.. at least now I know why ..I dont do taco bell. I do not recommend this place.

★★★
December 22, 2022

Food portion seems smaller than before and drive through was slower than usual but not busy

★★
Local Guide
December 22, 2022

Portions have certainly gone down as pics have risen as well.

December 22, 2022

Poor management .slow staff, waiting time is more than 60 minutes.even food quality was not that great

December 22, 2022

Absolutely the worst waiting time and understaffed. Incredibly under trained. And always 30-40 min for fast food .

December 22, 2022

Such poor service. Understaffed, massive wait times, and closed several times during the week. Close the business if you can t hire a sufficient number of staff and/or pay living wages to drive in potential employees.

★★★★★
December 22, 2022

Very clean....prompt and xouteous staff. Good food

★★★★★
Local Guide
December 22, 2022

Delish!

★★
Local Guide
December 22, 2022

Lunch time on a Sunday, 5 teenagers working chatting ignoring customers.

★★
December 22, 2022

Havent been to taco bell in about 15 years. My daughter and I were on a road trip, needed food and since she loves Tacos I decided wed give it another go. Restaurant was nice enough and staff were friendly and food came out quickly.... but unfortunately it was also a great reminder of why I stopped going there. If you love it you love it.... but if you like good quality, fresh and identifiable food.... taco bell is maybe not the choice you should make.

Local Guide
December 22, 2022

Worse than mcdonalds when making uber eats drivers wait for orders. Theyll prioritize any other order and make drivers wait all day. Granted, what else am I going to do in Orillia?

Local Guide
December 22, 2022

I dont know how you can make me wait 26 minutes in the drive thru and still manage to give me cold soggy food. It wasnt even busy! Shame on this business.

★★★
Local Guide
December 22, 2022

Typical taco bell food but the service was terrible. Just a restaurant full of people that dont want to work.

★★★★★
Local Guide
December 22, 2022

Great food and service as always.

★★★
Local Guide
December 22, 2022

Was pretty good three of us ordered over 30 tocos and only received 5 sauces we asked for extra they said it was in the bag.

★★★★
Local Guide
December 22, 2022

Decent food. Customer service has gotten better as of late.

December 22, 2022

Went to order food for my brother cause it was his birthday. Had gone to the movies beforehand. They didnt have ATM do I couldnt order anything. Most people dont carry cash anymore, so not only is this an inconvenience for the customers, they also lose revenue in the process. Very unhappy with yesterdays results.

December 22, 2022

Ordered 4 chili cheese burritos, each are about 3.5$ ish. Gave me a bill for 24$. They fixed it in the end but it was all wrap and about a spoonful of filling. Avoid this location if youre into taco bell.

★★★★
Local Guide
December 22, 2022

Food was prepared as it should be. Location was clean. I will be returning.

★★★★★
Local Guide
December 22, 2022

Even if the oder gets messed up, they always pull through

★★★★
Local Guide
December 22, 2022

Fast service at the take out. Food was good !

Local Guide
December 22, 2022

Simply an awful location. Filling up the parking lot with drive thru orders on my last two visits months apart.

★★★★★
December 22, 2022

Another fire lunch from the Taco Bell Orillia! You guys are really killing it! Great Work!

December 22, 2022

We went on Friday and I used my debit.... waited 30mins to get our food and then the next day I get charged 100$ skip the dishes... contacted store to tell them some fraud/scamming happening.... manager didnt even care. Doubt they even checked their machines

★★★★★
Local Guide
December 22, 2022

Staff were very friendly and the soft tacos were excellent!!

★★★★
Local Guide
December 22, 2022

Food quality was good and staff are okay. But second time I go there they are understaffed and wasn t be able to sell me any food. I wish they fix the problem so I can have food.

★★★
December 22, 2022

I love Taco Bell, but your website says you close at 11. On multiple occasions I ve been there 9, 9:30 or 10. Go through drive through and no one answers. Doors are locked and I see the employees inside. Atleast they could say that they are closed, and not leaving me to sit there for 20+minutes

Local Guide
December 22, 2022

It was nasty. It was like eating dog food wrapped in paper. (VERY LITTLE DOG FOOD) the washroom was far from clean as well as the dinning area. Will not be back

★★★★★
Local Guide
December 22, 2022

Best Taco Supreme of all the Taco Bells Ive been to! Fresh and good amount of sour cream, layered nicely. Friendly service too! Went back fir more the next day! (too bad I dont live there..)

Local Guide
December 22, 2022

This has to be the slowest location on the planet. Employees are doing what they can, but they are so short staffed. If the store is that short staffed, the owners need to step up and get in there beside their employees to fill the gap. If not, CLOSE THE STORE. It is literally faster to drive to Barrie. Will never return.

Local Guide
December 22, 2022

The second time in a week Ive stopped in here to grab a guilty pleasure, second time their systems were down and they were unable to take orders. If I were the owner of this franchise, I would be very upset that my staff were turning away customers instead of fulfilling at least the cash orders and entering the sales into the pos system once it came back up. Very disappointing, wont return.

December 22, 2022

this place is horrendous. they shunned people because they didn t want to do work. the wait time was 45 minutes in an empty drive through for just a few things.. which we revived cold, soggy and had half the order messed up. the customer service is awful and this experience ruined my night.

★★★★★
Local Guide
December 22, 2022

After having a not so pleasant experience at another fast food chain we decided to stop in at our favourite go to Taco Bell. They have the friendliest staff, and some of the best drive through service. I really appreciate how they don t rush you when taking your order and how everything is always made correctly and the way we asked for it. Will always consider this Taco Bell location a 10/10

Local Guide
December 22, 2022

September 18th Drove in from out of town , knowing they closed at 10pm, got there at 950pm and was told by the employee they were closed .. then she turned off the lights ... Maybe you should update your hours to whenever the employees feel like closing ....

★★★★★
Local Guide
December 22, 2022

Love Taco Bell

December 22, 2022

They are always closed

★★★★★
Local Guide
December 22, 2022

Always amazing consistently great.

December 22, 2022

Never experienced anything like this place. Either expect to wait 25 minutes in the drive thru and then another 25 minutes in the parking lot to have your order delivered to your car. Or expect them back to suddenly have their systems down and be unable to order. What a joke of a place.

Local Guide
December 22, 2022

Staff was horrible, head girl would rather be on phone and tell drive thru to wait or come in. Wait 30mins for to value box meals and 2 meal for 2. When I got home the one fries I was given had a cigarette butt in it hence the photos Ive worked taco bell and this is a horrible store and should fire everyone working at 6:30pm Saturday October 1st. Cigarettes in fries WOW lucky I dont sue. Still a chance of that.

★★★★
Local Guide
December 22, 2022

Delicious food but sometimes its really bad service or really slow

★★★★★
Local Guide
December 22, 2022

Yum

December 22, 2022

Visited couple of times and found staff closed the store earlier than mentioned on the website.Last weekend store closed at 8pm even they mentioned they opened till 11pm

December 22, 2022

How can they have no chicken for a chicken quesadilla, burrito etc? Pretty scrimpy. If u like just carbs there are no fillings at this location.

★★★★★
Local Guide
December 22, 2022

Favorite place for tacos

★★★★★
Local Guide
December 22, 2022

Looks like a new restaurant

Local Guide
December 22, 2022

Takes forever went thru drive Tru and had to wait 20 min In the parking lot for my food

Local Guide
December 22, 2022

Specifically asked how long it would take, was told 7 to 9 minutes, after 40 minutes finally went back through the drive-thru to demand my things because they had locked the doors, and taken the phone off the hook. They threw a random bunch of food at me, (most of it vegetarian, which, I am not, and hate beans) and basically said there you go thats about the same dollar value as what you ordered. Literally got nothing that I ordered and paid for! I understand that they are likely short-staffed, like most fast food places are, but this is absolutely absurd!

December 22, 2022

I didnt tip so I was not given fork napkin or sauce. When I asked for missing items I was actually told that what I get for not tipping . I top well when I sit down for a full serv meal but will not top on walk-in fast food joint Food

Local Guide
December 22, 2022

The Worst toco bell I and my family have ever went to. I ask 3 times for no tomatoes and she repeated back to me no tomatoes for one order I said yes just one as I can not have tomatoes . Guess I should have checked my order but I didnt got home nd there was tomatoes on everything. And to make things worst there was next to no meat in the tocos . 3 meal all the same full of tomatoes . So no dinner for this girl.

Local Guide
December 22, 2022

Why are they closing their doors at 6pm and telling us at the drive thru that our food will be a minimum of 20 minutes if we order?

★★★★
Local Guide
December 22, 2022

Got the order right but did not label beef vs. bean burrito. Ordered to sit in but got to go packaged food. Everything else was fine. Clean bathroom.

December 22, 2022

Went inside as the drive through was not working staff are telling the manager that she is terrible. Then proceed to start yelling at each other. Inside of restaurant dirty and garbages overflowing. 6 people working and most standing around. Maybe it s worth the drive to Barrie

Local Guide
December 22, 2022

Food was cold my daughters soda had no syrup in it it tasted like club soda when she took it inside she was told that 7up was out since yesterday we were not told thus when we ordered it. Just sucked all round.

December 22, 2022

Twice Ive come around 930 (when online and on their sign says they are open till 10) Twice they were closed at drive through. Twice they said it was due to being short staffed, with 4 people inside. Coincidence? I doubt it. Wont be back. Too bad because the times I have been here and they adhered to their opening hours, the food and staff were great.

★★
December 22, 2022

1 cashier too busy at drive thru. Didnt even realize that we were at the counter. Pop from machine tasted like soap really terrible threw away.

December 22, 2022

Brutal ordered 1 taco in the drive thru and was told to pull around and park. Waited over minutes before I had to walk in and get it

December 22, 2022

This store is consistently out of standard items like chicken and french fries. For it to happen so often, there is clearly an issue with management. Also, when they do have fries, keep an eye on your order as they like to only give you half the serving size of fries -- perhaps so they can save some for another day when theyve forgot to order their supplies. Extremely disappointing, not worth the stop since you can never get what youd like to begin with.

★★★★★
Local Guide
December 22, 2022

Boujee new taco bell serving up all the classics

December 22, 2022

Just stood there for over 5 minutes while numerous employees walked past and did not acknowledge me. I was the only customer in the restaurant and there was 1 car that went through the drive thru. Ended up just leaving.

Local Guide
December 22, 2022

Awful.

December 22, 2022

No chicken at this location for over a week now. Absolutely ridiculous and unacceptable. Ill take my business elsewhere.

Local Guide
December 22, 2022

I waited 15 minutes in the restaurant to pick up an online order. There was nobody in the drivethru and nobody else in the store for a majority of the time. The staff on multiple occasions made eye contact with me or stared at me and went back to making batches of fries for the heat lamp. Finally a person who didnt see me offered to help me. My order wasnt put through so I had to wait on that as well. And after all of that my fries had no salt which is fine but annoying. Hot tip for the staff, if you dont know how to use the cash register and you make eye contact with a customer say Im sorry I am unable to help but Ill find someone for you or even just tell them it will be a minute. Staring blankly at someone from the back isnt the answer.