Taco Bell in Orillia

Prices over quality and quality dont match. Time to move on.

TB ORILLIA WORSE experience ever. could not make change. gave 52.05 for a 32.05 bill, had to tell him give me 20 back repeated order to him 2x.Nd he whispered it back to me. still forgot my granddaughters cheese quesadilla :-( then made me pay again for it then when it came she slammed the bag on the counter. totally destroying the food So the quesadillas We ordered were so lacking in interior food it was pathetic. our Nachos grande was on ly half full. WILL NEVER GO BACK TO TACO BELL ESPECIALLY THE ORILLIA LOCATION

very skimpy with the topping/fillings. I miss taco bell when they actually made food that was delicious.

Dont go inside to order. They serve drive-thru first, then inside orders. We all got food poisoning from them. With having cancer, I was worse. I will never eat there again, and I would tell anyone else, too.

Food is always good, well priced although it did go up recently, surprise surprise, but not too much, great service and conveniently near by.

Its taco bell. Got what I came for.

Great service good food

Soft taco shells were cold and hard on the top. Very disappointed

very slow and not efficient. They only take care of drive thru customer

The Taco Bell here was extremely unsatisfactory. One of girls working here was wearing a bunch of rice grains on her forehead for some religious reasons. The rice grains could fall off into the food. She was wearing a hair net but had rice grains on her forehead which is extremely unhygienic and disgusting. Surprised a manger didn t say anything to not allow that. I will be making a corporate complaint for this unpleasant experience.

Unfortunate experience last time we went. Among other items, we paid for one supreme and one normal Dorito taco and got both normal ones. Not worried about the dollar lost but more so the fact that our experience was consistent with other peoples reviews. If you go to this location, your order is likely just a mystery box of whatever they do or dont remember. Food was tasty though. Update: multiple attempts, still a mixed bag of whether we get what we ordered. Ordered 4 items, one of which was a chicken chipotle melt, got a cheese rollup instead. Funny thing as well is that the worker already knew that we got the cheese rollup when we went back in to get the correct order.

Hrs posted on store window say dine in and drive threw open till 12 midnight Went there at 10:45 doors were locked employee came to the door said the restaurant was closed so the employees could clean drive through open only very rude Service

I ve never been asked for a Tip at a Taco Bell

Always clean and great service. Please bring vegan options Vegetarian options: Please offer vegan options. Plant based protein and cheese is very common now. Food : 5/5 |

Girl behind the counter was very standoffish and rude and was acting like she did not want to be there, on top of her foul attitude she was on FaceTime with her friend laughing and talking very loud to the person and was not paying attention to her job at all if I could give no stars I would, she should be talked to about her behaviour so she can start acting like an actual employee and fix her attitude issues.

This restaurant had one washroom that was filthy and one washroom with a soaked floor because the sink pipe was disconnected and when you washed your hands the water just went all over your feet and the floor. When I told someone she put a wet floor sign out and went back to the kitchen.

Made me drive all the way around the building from the drive from window to wait for my order when there was no love of cars behind me. Ridiculous system.

We shared a value box and it s was delicious! Nice modern restaurant inside, service was great. Great food for good price.

Very slow service. They just make orders on mobile pickup and do not care about in store customer, we waited 45 mins just for our chalupa be as they were not prioritizing the in store customers.

Repeatedly getting orders wrong, leaving out food items. No friendly service either. Also no easy way to look for refund for items paid for and not received.

Sometimes I go thru drive thru and sometimes into the store. I have heard complaints from others but I usually find it amazing at this taco bell. One time in the store they were out of hard shells and hot sauce, but every other time it has been fantastic. Cant fault the workers for that ......dong dong the bell is calling! Lol ty taco bell

Sitting in my car 45 minutes and counting waiting on two Chili cheese burritos with a baby in the car! This is absolutely wild!!!

Its taco bell. Staff was friendly

Solid cheap eats. Good value for what you get.

Went through drive thru, got home and realized we were missing a crunch wrap. The crunch wrap we DID get had weird blue finger prints all over it.

Worst taco bell ever. We got ignored at the counter for 10 minutes then when we finally got served we had to struggle through the language barrier. Finally got our food and my wifes order was wrong and then had to wait another 10 minutes to get that corrected. Pop machine ice dispenser was out of order so the pop was luke warm and flat too. To top it off, the whole place was disgusting. Floors were sticky, we were standing on french fries in front of the till and the bathroom looked like it hadnt been cleaned in days. Corporate needs to check on this location. Its awful.

I dont usually leave reviews, but my partner and I went today and ordered 2 deluxe boxes and 4 Cinnabons. We got to the car and realized they forgot the Cinnabons so we ran back in to get them. After we got home we found we were also missing the cinnamon twists. Forgot 3 items in our order altogether...

Always getting orders wrong. The language barrier is very difficult to order food. Went here a week ago, thought we would try it again. Terrible decision. Ordered the chicken box. Got everything beef. No sour cream on any products. Half empty tacos. No wonder this resturaunt is always empty.

Excellent food and service.

This place is becoming very dirty inside, staff need to do some cleaning. Always running out of supplies, hot sauce, lids for cups etc

Staff was rude to a 11-year-old cause he was waiting for his mom Vegetarian options: They should have vegan meat Kid-friendliness: They swore at a 11-year-old

Ordered lots of food and was ready fast

My boyfriend went there tonight January 7th/2024 and he ordered two beef Burrito Supreme and when he got back home I went to eat them and they were bean burritos and when my boyfriend took them back the person was telling that the beef burritos comes with bean but we have ordered them before and never got bean on them and the person would not give him two beef burritos. Very disappointed they have lost my business

The food has gone downhill at this location, I m not sure if it s new management or what but the quality is in the toilet. The tacos were soggy and the lettuce was rotten.

This place never has chicken

Went through the drive thru to grab some lunch the taco was so thin there was almost nothing on it. The fries Supreme had maybe a teaspoon worth of toppings on then and there was so little fries it wasnt even half the container and worst part they didnt even have the cheese on them. I would say normally that it was just because they were busy except the fact that there was no one inside and I was the only one in the drivethru. Would not recommend stopping not worth it for the small amount of food.

In the past I have had great experiences with this Taco Bell recently however the staff never listen are impatient rude and overall don t care. I simply tried to ask a question if a specialty item was still on the menu or if it had been discontinued and two employees were not listening at all, talking over themselves, and myself which made the whole situation very irritating. At the end of their conversation with themselves I still didn t even get an answer to my original question and I was irritated enough from it taking way to long for a yes or no question I simply said forget about it. After ordering something else I knew was on the menu I went to open my food and realized they got the order wrong. I ve worked in fast food for many years and it s super easy to listen to people who are asking an easy question. Might I also add I was never rude or disrespectful to any employee. Just sad that something so easy can t be comprehended or completed by adults.

I used to come to this taco bell all the time last year, never really had any issues and the lady at the window was always awesome (i think her name was Samantha or Santana- can t quite remember). I moved and stopped going until i recently moved back and decided to go there again today. when i went through the drive through i noticed that they brought back the cheesy burrito and i remember last year they had a cheesy chalupa so i asked if they had it again this year. over the speaker a man and a woman were talking and seemingly confused and annoyed by my question. they were talking over me and each other and not letting me speak. i was the only customer in the drive through and the parking lot was empty so it wasn t like they were in the middle of a rush. they thought i was talking about a big box combo when i said cheesy chalupa . it was just a simple yes or no question that i never got an answer to and ended up ordering something else. i got a steak quesadilla and a steak chalupa. the quesadilla was bread and sauce on one side and the chalupa was beef instead of steak (which we pay more for). i have worked in customer service and fast food so i understand that there are bad days and things can happen but they were rude and messed up the order. in comparison to my experience last year to the one i had today, it was night and day.

I usually only stop at taco bell if I am in Orillia. Its a distance for me. But this taco bell is worth it! Always good!

Love the food! Employees are hit and miss!

Taco ingredients were fresh...so tasty..

Their food is their food. Consistent. The young lady at the counter however, a blessing to say the least. Extremely polite, welcoming and efficient at putting together my order. Definitely an attribute for this location.

Very delicious food was made to perfection, Cashier was nice and friendly and the store looked clean and tidy! Definitely will go again.

Unfortunately we will not be going back to taco bell. We had not been in a few years as we dont have one in our town. So this was a treat for lunch one day out do some shopping out of town. When we first walked in there was knowone in the store. This was around 2-3pm I would guess. It took about 5 minutes before someone took our order. Which one of the menu screens was broken so I had to look up a menu online. We ordered to meals and paid approx 30$. My pop was sour?! They needed to change the syrup. So I told them and he said he did, but it was still sour so I switched to something else. We had to wait about 15-20 minutes for our food. And by this time 2 other people came in 1 had already been through the drive through and was given someone elses order. And the other people ordered and were just waiting like us. We finally got our food and it was very small portions, and cold. Needless to say we ended up leaving hungry and very dissatisfied. So we went to another place for more food.

Went twice and both times it was closed despite saying open on website.

I don t do reviews but big chains need to be held accountable. 3 hour round trip. A customer for 30 years. Sat Mar 11 2023. 4 chilli cheese burritos. 4 steak soft tacos. For what I received as opposed to what I paid for ..big difference. The portions wouldn t hold a spot on an extra value menu . Wasn t there supposed to be chili? Point made. Despicable!!!! Will be touching base with someone of authority about this as this is borderline fraud.

I waited at the till for more than 5 minutes before anyone talked to me. Food was good.

This location is pretty good! Only one in Orillia sometimes they close the drive through a little early so you have to go inside but it s not a huge deal. I find they have improved a lot in the last couple months- i rarely have errors in order and always warm.

Order on skip here and there. My order is never right always missing something. Tonight they missed not only my wifes food but also my daughters dinner aswell. Do better Taco bell. Never ordering from here again. Probably the 4th or 5th time this has happened.

My daughter and I enjoyed taco bell today. It was really good. Sooo glad we have Taco Bell in Orillia. Staff very pleasant and helpful. Thanks

Tocco had little to no meat on them

This store is very filthy and the food is always expired trust me when I say Taco Bell orillia is poison Keep your self safe and avoid ordering from here

Slowest service in town. Stood waiting for my order for more than 20 minutes. Terribly unsanitary! One of the food service people kept delivering outside orders with her gloves on, using door handles, and didnt change out her gloves while she put food in the bags. Do NOT go here!

Just ate at this restaurant for the last time. Very dirty overall, windows looked to be cleaned with floor mop garbage on the floor in the food prep area visable to the public areas of the floor in dinner area do not appear to have been mopped in days

18Apr2023. Closed by 9:30pm when the sign clearly says 10pm. Doors locked, drive thru says its closed. No explanation. Open signs still on including Drive Thru Open.

Food is always the same but lack of Employees doesnt help with speed and service.

We are new to Orillia, and on every attempt to dine at Taco Bell here, we have encountered issues. Either we have been told the restaurant is closed, however we can see several staff inside well prior to closing, or they have been out of items. I do not understand how the franchisee can operate in this manner. They have lost our business. It takes 10 minutes to drive to the location, only to find they wont take our order despite staff inside. Ive wasted more gas and time for nothing. I will make a formal complaint to head office.

I called at store for place order over phone and lady say she cant take order Ridiculous service Taco bell must close down this location

Waited at the drive through for 10 minutes and no one said anything. We called to confirm they were open, they said yes and then did not say anything through the speakers. When someone finally said hi over the system and we tried to order they said they didn t have a bunch of stuff and then asked us to wait a minute before ordering, then again there was no one to take the order. Really really weird experience, seemed like maybe the people working just didn t want to take any orders.

Drive through. Very friendly but got our order wrong. To be fair, it was super busy. But. Fry portions were dismal,portions on the quesadilla beef were not up to Par, and the prices were way too high for what we received.

Its not good, but not bad either. Lol. Good service. Sometimes, the fries are cold, though. I would go back. So, its not terrible.

Terrible.. went here for dinner..fries supreme had like no fries in it and they were so old crunch rap had barley any meat. Will never go back

There wasnt enough chicken on my wrap at all the drinks have to much ice in them service was great thoe

Not the best thing for you, but it hits the spot. What more do you want?

When asked for no ice in our drinks and instead gets a full cup of ice.. not worth the money for even the drink

Ridiculously terrible service got wrong order twice now and its more frustrating and disappointing when Im hungry and I cannot eat and if I did eat meat I would but I dont. Im ordering vegetarian food and receiving meat. Ridiculous,, I ordered bean and got beef and not happening for first time. The drink is missing too.

$27 for two of us at Taco Bell...!!! The fillings in the tacos couldnt be any thinner. Supreme fries had maybe 20 fries and little toppings. This place will not see my business again. Come on Taco Bell, your not an upscale restaurant. Your a fast food joint.

Had the value box meal. Everything was good, no complaints.

Floor needed cleaning. The food was good. Wish I understood what the heck the server was saying.

Used same gloves to handle food, napkins, and sauce that she used handling everyone s cash.

Food was okay for my first visit to a Taco Bell, but what we have noticed and this is not the first location, but other food chains. That they have on their board a steak Steak supreme burrito for $6.99 they charged me $7.49 and tried to give me an excuse why not give you back the difference. This has become an empidemic in retail and gas stations be aware.

The staff is so busy with online orders they do NOT even acknowledge your presence when you walk in, so they are very slow filling walk in orders. The entrance door and tables were dirty We wanted to get Additional food after our first order because we ordered many burritos and fries Supreme and the fries supreme were so small we thought wed just get more but then decided to leave.

Parking lot was empty which I thought was strange for 12:30pm. My mom used to visit the Orillia location for ages and this was my first experience. Unfortunately, we both left disappointed; crunchwrap and quesadilla needed to be grilled for longer, were very floppy and didnt hold together, and the filings were scarce. The fire sauce is almost identical to barbecue sauce. The fries tasted slightly old but were the highlight of the meal... probably wont go back.

Paid for a chicken quesadilla, received a half empty tortilla with minimum amount of chicken not okay Food

I ve been twice and both times they ve forgot more then half the damn order

Five vists... Four of them incorrect item or missing items. Three times ordering on door dash . All three times missing or incorrect items. Any more attempts is insane on my part. Unfortunate as I do love the food , wont be shopping at this location again Food : 4/5

Food was cold and bland, very little meat in crunch wrap supreme, and seems other reviews are facing similar problems, I loved Taco Bell in the past, pls fix

This taco bell asks for tips. Which is essentially lying about the price, which is already high. And dont say you dont have to tip. You dont slap the person making your food in the face. The only real response, is to never go back to taco bell. Its fine. It wasnt healthy anyway. The deep frustration that the price always being a lie generates will be more than enough motivation to never return. McDonalds tried it a bunch 2 years ago, and I havent been back since. Frankly, every time this happens I get healthier. Im just posting this because I think its fascinating that restaurants are failing without knowing why. Its because I dont associate your food with happiness. I associate it with true frustration and being gouged.

Went in around 315 pm today. Park lot and drive thru both empty. When I walked in there was no one to be seen. I called out hello twice before I went to the edge of the counter. I then said hello again and there were 3 employees all just leaning there on their phones. The lady that came to serve me giggled and said sorry. I got 3 tacos and cinnamon twists. All the food was cold and barely any meat or toppings in them.

Staff is very lazy they take lot time to prepare the food,specially food delivery guys are waiting to long

Clean location with good service. Portion sizes are smaller, even by Taco bell standards. At least they arent cheap with the sauce packets. At the end of the day youre still eating Taco Bell so youll know what youre getting.

Sometimes the food is good and the staff are nice. But the majority of the times I come here, the food is messed up in its packaging and doesnt taste good. The food order is wrong, and we always seem to be missing things from the order.

No rice for weeks. They cant make half their items and never know when they will get more. Its for sale at the grocery store.

Very rude. Dont even bother

It depends on the day how much beef they put in your taco, but no matter who you get its seasoned great. Staff always tell you about deals and are very kind and understanding

Who doesnt love loaded fries and a burrito? Sometimes a trip to Taco Bell just hits the spot!! Excellent fast friendly service!!

Went through the drive through to get three meals. When I went to eat the Big Crunch supreme there was no meat just cheese, lettuce and tomato. When I called to let them know the response was i would remember to put meat in it and my response was I wouldn t have called and she just went silent. Check your order before you leave.

Great service

Delicious

Very tasty

The food was bad. I was overcharged, and the staff were rude and took forever to order .

The last couple of times I went through the drive through, the staff was friendly, got my order right, and gave me a decent amount of hot sauce. The burrito was good the whole way through (sometimes bean burritos are dry in spots but not here)

Im not sure when the drive thru became pull around and wait 15-20mins for your food. At this point I may as well just go sit at Wimpys or one of the other food places next door to it. Its fast food not wait in your car 15 mins

Glad to see the diversity! Not sure when Taco Bell became Indian bell surprised they don t serve Indian food here I guess they don t hire white people anymore. Diversity is a strength. Food

So happy to finally have a local TB! Staff are great/friendly. Sometimes very busy

Love it

Tasted weird, burning chemical sensation in my mouth from taco meat. Threw it out. Not going back.

They first opened hitting the town running and were doing great. But for some reason theyve declined rapidly. Ingredients will be out of stock, drinks will get dropped into customers cars. Orders will get mixed up or made wrong and wait times can sometimes not be worth the wait. I partially blame the pandemic as I see a lot of staff turnover and inexperienced staff being thrown into tasks without training. The restaurant also seems to have pivoted to serving food delivery services and they dont have an efficient process to follow either by the management or corporate; and it seems detrimental to overall quality of service.

They never gave any hot sauce... And the drive through takes forever....

If the place doesnt want to be open they should put a business here who can handle it.

Understaffed. Waited over 20 mins before asking for money back as our order wasnt even started.

Expensive for the Quality of food. They also seem to close the restaurant when they want too and not when the hours posted says.

Crunch wrap supreme had no crunch, but it was still a delicious mush!

Service was a little slow but always a good meal

Could not get Nachos Supreme in Orillia? Sad.

Ive gone to this taco bell a few times and the last 3 times they have had no mild sauce no hot sauce nothing. What good is tacos without sauce horrible.

They didnt have the Creme Soda I was hoping for. But I did get a quasidliaisia- caseadia- qwasidila- the thing with cheese and chicken and its a half circle. You know the one.

Never order from here online. 0/5 orders Ive done have had the correct items. Always missing things, wrong items, my drink is even wrong.

Food was hot and fresh

Went through the drive through tonight.. no napkins in the bag.. no recipt in the bag for food purchased.. fries supreme were cold .. First time at taco bell in 20 years.. at least now I know why ..I dont do taco bell. I do not recommend this place.

Food portion seems smaller than before and drive through was slower than usual but not busy

Portions have certainly gone down as pics have risen as well.

Poor management .slow staff, waiting time is more than 60 minutes.even food quality was not that great

Absolutely the worst waiting time and understaffed. Incredibly under trained. And always 30-40 min for fast food .

Such poor service. Understaffed, massive wait times, and closed several times during the week. Close the business if you can t hire a sufficient number of staff and/or pay living wages to drive in potential employees.

Very clean....prompt and xouteous staff. Good food

Delish!

Lunch time on a Sunday, 5 teenagers working chatting ignoring customers.

Havent been to taco bell in about 15 years. My daughter and I were on a road trip, needed food and since she loves Tacos I decided wed give it another go. Restaurant was nice enough and staff were friendly and food came out quickly.... but unfortunately it was also a great reminder of why I stopped going there. If you love it you love it.... but if you like good quality, fresh and identifiable food.... taco bell is maybe not the choice you should make.

Worse than mcdonalds when making uber eats drivers wait for orders. Theyll prioritize any other order and make drivers wait all day. Granted, what else am I going to do in Orillia?

I dont know how you can make me wait 26 minutes in the drive thru and still manage to give me cold soggy food. It wasnt even busy! Shame on this business.

Typical taco bell food but the service was terrible. Just a restaurant full of people that dont want to work.

Great food and service as always.

Was pretty good three of us ordered over 30 tocos and only received 5 sauces we asked for extra they said it was in the bag.

Decent food. Customer service has gotten better as of late.

Went to order food for my brother cause it was his birthday. Had gone to the movies beforehand. They didnt have ATM do I couldnt order anything. Most people dont carry cash anymore, so not only is this an inconvenience for the customers, they also lose revenue in the process. Very unhappy with yesterdays results.

Ordered 4 chili cheese burritos, each are about 3.5$ ish. Gave me a bill for 24$. They fixed it in the end but it was all wrap and about a spoonful of filling. Avoid this location if youre into taco bell.

Food was prepared as it should be. Location was clean. I will be returning.

Even if the oder gets messed up, they always pull through

Fast service at the take out. Food was good !

Simply an awful location. Filling up the parking lot with drive thru orders on my last two visits months apart.

Another fire lunch from the Taco Bell Orillia! You guys are really killing it! Great Work!

We went on Friday and I used my debit.... waited 30mins to get our food and then the next day I get charged 100$ skip the dishes... contacted store to tell them some fraud/scamming happening.... manager didnt even care. Doubt they even checked their machines

Staff were very friendly and the soft tacos were excellent!!

Food quality was good and staff are okay. But second time I go there they are understaffed and wasn t be able to sell me any food. I wish they fix the problem so I can have food.

I love Taco Bell, but your website says you close at 11. On multiple occasions I ve been there 9, 9:30 or 10. Go through drive through and no one answers. Doors are locked and I see the employees inside. Atleast they could say that they are closed, and not leaving me to sit there for 20+minutes

It was nasty. It was like eating dog food wrapped in paper. (VERY LITTLE DOG FOOD) the washroom was far from clean as well as the dinning area. Will not be back

Best Taco Supreme of all the Taco Bells Ive been to! Fresh and good amount of sour cream, layered nicely. Friendly service too! Went back fir more the next day! (too bad I dont live there..)

This has to be the slowest location on the planet. Employees are doing what they can, but they are so short staffed. If the store is that short staffed, the owners need to step up and get in there beside their employees to fill the gap. If not, CLOSE THE STORE. It is literally faster to drive to Barrie. Will never return.

The second time in a week Ive stopped in here to grab a guilty pleasure, second time their systems were down and they were unable to take orders. If I were the owner of this franchise, I would be very upset that my staff were turning away customers instead of fulfilling at least the cash orders and entering the sales into the pos system once it came back up. Very disappointing, wont return.

this place is horrendous. they shunned people because they didn t want to do work. the wait time was 45 minutes in an empty drive through for just a few things.. which we revived cold, soggy and had half the order messed up. the customer service is awful and this experience ruined my night.

After having a not so pleasant experience at another fast food chain we decided to stop in at our favourite go to Taco Bell. They have the friendliest staff, and some of the best drive through service. I really appreciate how they don t rush you when taking your order and how everything is always made correctly and the way we asked for it. Will always consider this Taco Bell location a 10/10

September 18th Drove in from out of town , knowing they closed at 10pm, got there at 950pm and was told by the employee they were closed .. then she turned off the lights ... Maybe you should update your hours to whenever the employees feel like closing ....

Love Taco Bell

They are always closed

Always amazing consistently great.

Never experienced anything like this place. Either expect to wait 25 minutes in the drive thru and then another 25 minutes in the parking lot to have your order delivered to your car. Or expect them back to suddenly have their systems down and be unable to order. What a joke of a place.

Staff was horrible, head girl would rather be on phone and tell drive thru to wait or come in. Wait 30mins for to value box meals and 2 meal for 2. When I got home the one fries I was given had a cigarette butt in it hence the photos Ive worked taco bell and this is a horrible store and should fire everyone working at 6:30pm Saturday October 1st. Cigarettes in fries WOW lucky I dont sue. Still a chance of that.

Delicious food but sometimes its really bad service or really slow

Yum

Visited couple of times and found staff closed the store earlier than mentioned on the website.Last weekend store closed at 8pm even they mentioned they opened till 11pm

How can they have no chicken for a chicken quesadilla, burrito etc? Pretty scrimpy. If u like just carbs there are no fillings at this location.

Favorite place for tacos

Looks like a new restaurant

Takes forever went thru drive Tru and had to wait 20 min In the parking lot for my food

Specifically asked how long it would take, was told 7 to 9 minutes, after 40 minutes finally went back through the drive-thru to demand my things because they had locked the doors, and taken the phone off the hook. They threw a random bunch of food at me, (most of it vegetarian, which, I am not, and hate beans) and basically said there you go thats about the same dollar value as what you ordered. Literally got nothing that I ordered and paid for! I understand that they are likely short-staffed, like most fast food places are, but this is absolutely absurd!

I didnt tip so I was not given fork napkin or sauce. When I asked for missing items I was actually told that what I get for not tipping . I top well when I sit down for a full serv meal but will not top on walk-in fast food joint Food

The Worst toco bell I and my family have ever went to. I ask 3 times for no tomatoes and she repeated back to me no tomatoes for one order I said yes just one as I can not have tomatoes . Guess I should have checked my order but I didnt got home nd there was tomatoes on everything. And to make things worst there was next to no meat in the tocos . 3 meal all the same full of tomatoes . So no dinner for this girl.

Why are they closing their doors at 6pm and telling us at the drive thru that our food will be a minimum of 20 minutes if we order?

Got the order right but did not label beef vs. bean burrito. Ordered to sit in but got to go packaged food. Everything else was fine. Clean bathroom.

Went inside as the drive through was not working staff are telling the manager that she is terrible. Then proceed to start yelling at each other. Inside of restaurant dirty and garbages overflowing. 6 people working and most standing around. Maybe it s worth the drive to Barrie

Food was cold my daughters soda had no syrup in it it tasted like club soda when she took it inside she was told that 7up was out since yesterday we were not told thus when we ordered it. Just sucked all round.

Twice Ive come around 930 (when online and on their sign says they are open till 10) Twice they were closed at drive through. Twice they said it was due to being short staffed, with 4 people inside. Coincidence? I doubt it. Wont be back. Too bad because the times I have been here and they adhered to their opening hours, the food and staff were great.

1 cashier too busy at drive thru. Didnt even realize that we were at the counter. Pop from machine tasted like soap really terrible threw away.

Brutal ordered 1 taco in the drive thru and was told to pull around and park. Waited over minutes before I had to walk in and get it

This store is consistently out of standard items like chicken and french fries. For it to happen so often, there is clearly an issue with management. Also, when they do have fries, keep an eye on your order as they like to only give you half the serving size of fries -- perhaps so they can save some for another day when theyve forgot to order their supplies. Extremely disappointing, not worth the stop since you can never get what youd like to begin with.

Boujee new taco bell serving up all the classics

Just stood there for over 5 minutes while numerous employees walked past and did not acknowledge me. I was the only customer in the restaurant and there was 1 car that went through the drive thru. Ended up just leaving.

Awful.

No chicken at this location for over a week now. Absolutely ridiculous and unacceptable. Ill take my business elsewhere.

I waited 15 minutes in the restaurant to pick up an online order. There was nobody in the drivethru and nobody else in the store for a majority of the time. The staff on multiple occasions made eye contact with me or stared at me and went back to making batches of fries for the heat lamp. Finally a person who didnt see me offered to help me. My order wasnt put through so I had to wait on that as well. And after all of that my fries had no salt which is fine but annoying. Hot tip for the staff, if you dont know how to use the cash register and you make eye contact with a customer say Im sorry I am unable to help but Ill find someone for you or even just tell them it will be a minute. Staring blankly at someone from the back isnt the answer.