St. Louis Bar & Grill in Orléans

Awful customer service. Food took 40 min to come out and the server was trying to avoid us until the food came out. When I complained they said they were short staffed but didnt offer any compensation for the long wait.

Bonnie is great. She s outgoing and very friendly. We like her service.

Amazing spot, we are always happy when we go.

Great service. Awesome atmosphere. Our server Bonnie was amazing.

Weve been to this location multiple times and its always been wonderful service. Bonnie is a fantastic server and a delight every time we come in. Highly recommend!

Bonnie is extremely efficient and friendly. My son and I would love to come back and have her be our server again.

Bonnie gave us excellent service. The food was delicious! Will definitely be back. Happy to have found this place.

De li ci ouuuus Great ambiance, flavorful. All it needs to want to go back. Food : 5/5

The service we received from Stacee in Orleans Ontario was phenomenal. She cares about her clients she serves with an impeccable smile and her polite manners are noteworthy! We will be back! Her demeanour is contagious! Thank you St Louis Bar and Grill for hiring top notch professionals!

Stassi is amazing! So caring and professional!! Thank you for always making us feel so welcome and at home Stassi! Love the coziness and vibe of this very friendly local pub! The whole team is great!

We had the best time! Our server Bonnie was the best and she made the best caesars ever!!! Will be back!

Food is decent, some staff are rude. Charges seem to change based on who is serving. After a complaint was not addressed properly, we will not be back.

Bonnie was great and me and my son had an amazing experience enjoying the last all you can eat wings night !

Some of the best bartenders in Orleans! Too bad the TVs are faded and that the prices arent competitive.

Love coming here for the Louis 92 wings! Food and service never disappoints

The amazing service from James and Stassi, the main reason to definitely visit or revisit this place.

Food is always great and the staff are friendly.

Food was excellent and the vibe is perfect, the service was beyond super. Huge respect to Matt for providing the best service weve ever had during a massive rush. Will be returning again without question! Sunday June 16th 7:15 pm

Went here the other day for all you could eat wings and what a big MISTAKE. Took 30 minutes to get a pound of wings wich was 9-12 wings not bad. I had asked to get 2 pounds right away and they said no thats not the way it works! So after I finished i asked for another round and I waited about 35 minutes for 6 WINGS. At this point I ordered another round and waited another 30 minutes approximately for another 6 wings. They make you wait longtime purposely so that you will lose patience and just leave. My worst wing experience ever, what a scam! Stay far away from ST LOUIS in Orleans. Shame on you ST LOUIS!

Got there at 10:30 then they did not serve us, she claimed that they closed, while the website said 12:30

Went to grab some food and a beer on fathers day. Our server was very nice and friendly even though she was all by herself. Great job hustling around!!

Seems all your regulars have jumped shop to Chucks Roadhouse Orleans. Cant blame them for $2 cheaper pints. Compete or lose

It appears that the waitress at this restaurant is not very welcoming to the delivery drivers. This evening when I arrived the restaurant and waited in the waiting area by the door, the waitress seemed to deliberately ignore me. However, as soon as two other customers entered, she warmly greeted them, engaged in small talk, and enthusiastically seated them, completely ignoring me with no greeting or explanation. After attending to all her duties, the waitress finally looked over at me and loudly announced across the entire restaurant, Your order is being packed, OK? This scene prompted some customers to whisper amongst themselves, with one even loudly mimicking, OK? If delivery drivers are being so disregarded, why not just cancel the delivery service altogether?

We love going to that st louis bar and grill...the service we get from Sassi the bartender is awesome..very friendly and always happy and very upbeat. Always smiling and the food is amazing also. Thank you Stassi for making it a pleasure to always come back.

This place is like cheers for me Everyone knows your name including the staff Great atmosphere There is a new server kat who is so friendly and great at her job Thanks

I love this place. Awesome bartenders, James, Stassi and Bonnie, Jennie. oh and i have to mention the kitchen staff, always makes food the way you like it. Great food, geat prices, excellent staff, a place where you go to meet with good friends. Our home away from home. Thank you everyone for making our experience a good one. Parking: Plaza parking

I love this place, great food, cold beer and excellent service.

Amazing experience!! My wife and I recently went to celebrate her 50th birthday. All the staff was amazing. Our server James went over and above what we could have ever expected. The food was amazing and arrived quickly despite how busy the restaurant was that evening. The manager Rob even went so far as to give my wife a free desert with a candle lit! We were prepared to pay, but Rob insisted it was on the house. It was refreshing to receive this level of service that in my opinion has declined at other establishments, especially in the Orleans area. They really hit that WOW FACTOR . We have made this place our weekly date night venue. Thanks so much James and Rob!!!

Kid-friendliness: My daughter said that extremely good on everything ice cream is good the food is good and they re very nice. Specially, the server was amazing very friendly. Felt like family to us. And my daughters wanted me to hug JAMES for being so nice Food : 5/5

Excellent location and very friendly staff. Very welcoming and the food is always spot on. James is amazing and Rob is an excellent manager. Food

I had a nice meal here with my son. The food was good and the service was friendly. The hit of the day was the chicken sandwich and the mason jar brownie.

Amazing place, you cant get any better in Orleans if you want good meal at a very reasonable price, always has special on beer, food, Robie amazing manager, James crazy funny Stassie so sweet, Bony is a gem, there amazing always put a smile on your face, clean facility, good portion, patio amazing, very cold beer and again there price is very very reasonable, you wont be disappointed, unless your one of those poeple that goes to a five star resort and complain about there water in the fridge not being eska,

I wish I could give more than 2 stars but I can t. Food was good not great. Service was good as well. But there are mice running around the main floor, I even saw one run out of the kitchen. Lost my appetite and wasn t able to finish my food. 2 stars and I m being very generous.

Stassi is an amazing waitress, love her, if you come in and she s working you get the best service.

Life changing wings.

The service was abysmal. Sat for 45 mins without anyone taking our order. I had to approach the waitress to take our order and she said we didnt tell her we wanted to eat?? So why are we seated at a table? Im also wondering if the other patrons specifically told her they needed to eat before she took their orders. I will not be coming back.

We went in for Happy Hour!! Two of our favorite servers were there!! Sat at a seat bay the Bar, and my beer arrived before I did!!!!!

This place is always great. There can be a wait, when its busy, but thats true anywhere. The staff are positive, engaging and friendly, and the atmosphere is great.

I m a semi regular guest at this location , the staff and food are fantastic. From Rob the manager , service staff James , Willow , Stassi and Ashley , these people are the reason I keep coming back . I ve always appreciated the staff but never more than on than on Thursday nite . When leaving the restaurant and saying good nite , I had a stroke related seizure. Off duty bartender James caught me before I hit my head off the table . The concern and help given by James and Stassi were above and beyond . Between these two wonderful staff members and the concern of some of the guests , I was in great hands . I will never be able to express how much this meant to me . Please give these staff members the recognition they deserve

Every time we go the food is great and often we find something for a good price.

Manager seated us. Lots of TVs and Sens game on. Order Calamari to start. Crispy breaded coating, greek style dip was tasty. Ordered wings orginal style and dusted. Buffalo Ranch and something hot and spicy. Perfectly cooked and plump. They have wavy fries and veggies for sides. Love wavy fries. The reason I love St Louis wings is the signature dill wing dip. Its great.

Lovely waitress. Great food .

Is my favorite place!

General manager is a beauty . There was an item missing in our Uber eats order and he drove it over personally . Don t see this kind of service anymore . Dude is a stud . Thanks !

Friendly staff and timely service

The food was good. Prices were decent. Waitress could have been more friendly or less shy but it was a good experience regardless.

Great service

During my first visit to St. Louis Bar & Grill, I was thoroughly impressed by their chicken wings. While most sports bars offer a generic hot sauce for their wings, St. Louis Bar & Grill goes above and beyond with their own unique and delicious versions. I particularly enjoyed their signature St. Louis Bar & Grill hot sauce, which added an extra layer of flavor to the wings. Overall, the quality of their ingredients and commitment to creating distinct flavors really stood out to me. I highly recommend checking out St. Louis Bar & Grill for anyone in search of chicken wings with some heat and serious flavor.

Was there last night & ordered wings with fries. They arrived cold & we told the waitress. They warmed them up in the microwave & brought them back soggy. Fries also seemed to be fried over 3 times.

So I have to say this place has some of the best tasting foods Ive had at a restaurant. The chicken and waffles are delicious. Their fries are awesome. The calamari is damn good. The staff are awesome. Rob the manager is efficient and friendly. He makes sure we have what we need and checks up on us often. James is super funny.He cracks jokes along the way and it makes my day when we go. Stassi is super nice and sweet when we go as well as Jenny! My son loves her. She makes convo with him and he loves it.hey really make my family feel welcome when we come in. Definitely recommend a try if you have not been!

Went to check out the Tueaday wing special, and it did not disappoint ! Wings were excellent, French onion soup was delicious, and the service from James was superb. Will be back again soon !

Great service with great food. Lots of flavors on the wings. One criticism would be that they are very understaffed, but the server we had tried hard to make it up! Will be back again for unlimited wings!

Its very noisy had trouble hear the person across the table

Excellent decore, fun atmosphere for all ages

St louis is the only place where I like the wings. The wings are juicy and flavourful vs the usual bar places where the wings are dry and bland. I usually like to get the dusted wings with sauce on the side, but their boneless wings are also plenty juicy not like chicken tenders. The fries are crispy and fluffy on the inside. Food always comes piping hot, the way I like them.

Worst experience ever. Went to the Orleans location for their all you can eat wings and waited 55 minutes for our first order. Afterwards, didn t see our waitress for another 35 minutes and when we flagged down the manager to ask if we could order another round, he rudely answered that we need to wait for our waitress. Never going back there again.

Garlic Dill Chicken Sandwich was amazing. Its a must try!

Wings were super fresh and well sauced up. Dayna our waitress was very caring & patient , and always had a big smile on her face . Will be back 100%

If I could give 0 stars, I would. The worker named either Kassandra or Katrina (cannot remember) had made a racist remark to my wife. Unbelievable.

Wingsanity was great ... Bowls of wings got small after the first one.. but have to say amazing wings great choice of sauce..

Honey garlic wings are alwayd great and the veggies I asked for instead of their great fries were nice and fresh. Buffalo Caesar Wrap, Deep Fried Cheesecake, & Mason Brownie all worth the visit. Not crazy about my gin & toinic, as tasted more like soda water, butxwas offered somwthing else if I wanted. Dayna made us want to return, as she was professional, friendly, and checked in on us from time to time. Parking: Large lot shared by various other restaurants and businesses.

Prices are very reasonable in a time where everything is so expensive. Service was quick and friendly, especially considering that we were a large group. Will definitely come back!

Fantastic atmosphere. Clean spot. Food fresh and hot, good summer drink menu. Staff was helpful and very kind. Will be going back

The people at this location are very friendly and very efficient stassi Its very efficient and does a wonderful job

Everything was delicious! My favourite thing here is always the plant based wings with Asian BBQ sauce Vegetarian options: Plant based wings Parking: It was on a large lot shared by other businesses, so there was lots of parking everywhere. Kid-friendliness: Big booths

If you want wings with a nice portion of wedge fries instead of your typical celery sticks, this is the place to go. They have tvs everywhere so you wont miss your fave sports game or ufc fight. Great daily specials and easy goi g atmosphere. The only takeaway is that if you sit on their patio, the service isnt as attentive as if you sit indoors.

We had booked for a birthday. Some of us arrived early we sat for 30 mins without even being offered water. I went to speak with the manager? (Highly unprofessional if it was) and he told me wed only been there 3 minutes?? Shocking as this was at 456pm and wed sat there since 430pm. He was extremely rude we got up and left. Would never go back much better spots in Orleans.

Very friendly, great food. Definitely recommend

The food and the service we got was amazing. The drinks were made well as well.

Amazing servers, great kitchen manager (Rob), always out helping the staff and still has time for customers enjoyment. I highly recommend

Wednesday 4:25pm Waited at the door 8 minutes to be seated before turning around & walking out Host standing at a table talking the whole time 1 Server walked by me 3 times without acknowledgement 2nd server behind bar Approximately 35% full inside Very sad because I had a craving for wings & beer ....

Love the wings!

Wait around more than 5 min please wait here to be seated kiosk as you are not welcomed. (Seats are available) Feels like they dont care .food was good. Front seats are so cold Think if its like that are you gong again here. A big NO. Date visited 2023-11-24

Someone should tell the fater asian lady that works Saturday night that if she will insult people in her native language, to make sure they dont understand what she says first or to do that where they wont hear her. Just because its not English, doesnt mean I dont understand what she says. Terrible service and would never recommend this location to anyone ever again

We rarely go out since covid but decided we would go for out for dinner at St-Louis Bar & Grill. They checked our certificates like they were suppose to, but I was surprised to see every seat at the bar taken, no social distancing and the barmaid wearing her mask under her chin. She was ok wearing her tuque the entire evening but not her mask. She would pull it up to under her nose when going to tables around the bar but didnt even bother covering her nose. The scene around the bar looked like a breakthrough waiting to happen! I was surprise but relieved that our server at least had her mask on.The fact that the covid rules were not at all followed around the bar and that the barmaid would not wear her mask while serving her customers leaves a bitter taste in our mouth and the impression that St-Louis Bar and Grill dont care about their patrons health! I hope they get reported and fined!

So I go a lot and order the same stuff all the time so I know the price.. I confirmed with the owner and was like are you sure thats the price he said. So the wing poutine is 11.99. he charged me 18.37 tax in for a pickup order and I reviewed it online and its still 11.99. It was a mistake I made him aware of and he still said no no thats the price... watch your total on your receipts.

Love the wings, proper hot!!

Excellent specials

Great food and service!

Great bar. Staff and kitchen are usually quick

Excellent service and great eats

Great atmosphere reasonable price great customer service.. Amazing tasty food I love wings from this place and best part is lots of option for dry rub and sauce .

Great food and service, had a great night with friends, first one of many with the restrictions lifting.

Delicious food, great atmosphere, good service!

Great spot annpatio is fun.

The atmosphere was perfect, relaxed buy busy. The waitress was amazing and the food was delivered quick, hot and delicious. Highly recommend this bar restaurant for all!

Great place for family and friends, the staff are the best . My go to place now

The wings and ribs are always good.everything is good. The staff is great!

Some of the sauces were wackaf but good drinks and friendly service

Its ok. A decent place to meet friends. Servers are nice

Nice Sports Bar , Great place to enjoy drinks and watch sports .Service and food is good .

James and the new waitress were awesome!!!

The bar tender James is amazing, i had the best Pina Colada ever. Me and my friends were greeted as if we friends of theirs, i highly recommend this place, will definitely go back.

Our server was really friendly but we waited over 35 minutes for our food while the restaurant was empty. Then we waited another 20 minutes for our bills, he had forgotten about us and we had to go get someone to pay. The food was just ok I wont be going back

Friendly staff and delicious food.

Was there today ordered the nachos but realized the salsa is to spicy for me they took it back and gave something else Was very appreciated that they did this I had mediterranean wrap with there fries was so good And had the deep fried cheese cake was so good also

The food was fairly good but service was slow. The waitress got our orders wrong and served our designated driver an alcoholic drink even though she ordered a mocktail... would not trust the service at this location.

Food was decent-ish. Ordered an app to share - one sauce. I m really not into double dipping with someone else. 99 cents to have my own sauce? Smallest container to boot. When I questioned the sharing of sauce especially during Covid the server decided to call me Hun - and explain that s corporate not her. First off don t call me hun, I don t need the condescending tone. Why are they using pre packaged sauce - that s a lot of plastic waste again It s a franchise so that s corporates fault. Apparently the kitchen won t even give them a sauce unless it s punched in. Had not been there in ages and now I remember why. Going to stick to small local spots who also serve local craft beer not Bud or Blue garbage.

Best wings in Orleans!

Worst nacho we have ever had. The cheeses was partially melted and cold. Chicken felt like store bought precook chicken. We then had tacos and they use the store bought green coslaw which was really not good and again the pre cooked chicken. Do not recommend this place

Slow service

Good service and food

Good setting with nice patio. Service and food were good. Will return

The wings and fries are great there, wing day on Tuesday is super cheap - totally worth it. Ive had burgers there also and they were surprisingly good. Their famous dill dipping sauce is also great though they recently started charging you a dollar for every extra one you get - which seems pricey. The ambience is sports bar but they do have high chairs and the staff is super friendly.

The all you can eat wings is pretty great

Excellent food. Great staff. Draught beer selection needs improvement.

Great place friendly staff great food. 2 reasons I give it 4 stars heavy on the wing sause and the type of honey garlic i was personally not a fan but the experience was great for my first time I will be going back for something else on there menu ... shout out to the staff thank u

Ordered all u can eat wings boneless the batter was so hard I didnt even eat them ate 2 and took them home but they charged me ...she didnt even ask if there was anything wrong with my food or why I didnt eat any of it .. nope she said well we gave u 2lbs sorry I have 10 wings minus 2 ....never eat here again July 5th 630pm

We ordered take-out and it was ready on time and the food was great! The waitress that served me at the cash was friendly and considerate and did a great job. I would go hangout here and watch a game in the future. Great job.

Great service ! Great food !

I Love the Happy Hour. The beer its great, its very cold and all the waitress are awesome

My wife and I are here now Saturday July 16th service was fantastic the wings were great, and the Fish and chips were excellent special thanks to our waitress she was extremely pleasant and helpful this will now be our go-to place, our waitress s name is Stassi

Awesome place. Awesome staff. Im from Dublin Ireland and a pub/bar is a very important part of life. Same staff, same people, same service. Top class. Staci, James, Rob, Ashley and more are amazing. They make me feel at hone when I come in. Cheers

I ve been twice already (for Wingsanity) and both times, the service was amazing and the food was delicious! Special shout out to James for being an incredible server!! Everyone at our table of 6 loved his banter and great customer service. You deserve a raise, bud!

Love the place ...food and staff is excellent Vegetarian options: Veggie wings .. and cauliflower snack is awesome

Amazing wings, a lot of flavors to chose from. A bit pricy, but well worth it! Vegetarian options: They have vegan options for wings!

Wings were burnt to a crisp, fries were just okay and half of our order never made it in the delivery. Fries should never be the best part of an order. Would not recommend this location.

Great staff - Jamesie- and great live music when Ben Cooper is in the house.

Dined in a couple of times and done take out several times too. Usually order the hot wings and fries. Delicious! James at this location is super friendly and courteous!

Definitely my go to spot in Orleans! Always a pleasure to have James serve us with his positive energy ! Thanks James, well be back !

Amazing dinner. Food was so tasty. Service was excellent and we loved the live singer! Great experience!

Very slow to seat you.....very slow serving food... But food all tasted great...but didn t get any St Louis s dill sauce for fries..

Good food, great ambiance and very good prices.

If youre looking for a rustic service lacking retreat from society with a pot smoking atmosphere, this restaurant, slow, almost self-serving restaurant is for you. Heat lamps 5 stars. Wasnt a particularly busy night, 6 tables at high point, 3 servers. Took 30 min before our order was taken, and another 30 before it was delivered - obviously left in the kitchen for a while. Wont be going again.

Wings are amazing but expensive. Need to bring back half price Tuesday!

Great bar. Ashley works her butt off, knows everyone and takes wonderful care of her regulars.

I love coming here the food is great the staff are very welcoming and the regulars are amazing. I have became somewhat of a regular myself when I moved up from Nova Scotia and I never have any complaints. Everything about this place is amazing and even the managers are awesome a really great vibe. Jeff

Excellent location. Great happy hour specials and familiar faces!

Good promotions and boneless wings were great. Lots of flavours to choose from. Parking: Plenty of free parking

Plenty of tvs Staff excellent Food excellent Beer specials Parking: Lots on site Wheelchair accessibility: Parking and power frt door

Wings night is amazing!

Service is top notch

Look, I get that since Covid started the price of frying oil has gone up which affects the price of wings, but would it actually hurt your business by adding 2-3 more wings and more fries on every order? I love the wings, but the portions have gotten a lot smaller over time and prices have gone up. If the portions were still good with the price increases I would be ok with this place, but unfortunately it is not the case. Also based on the other reviewers it seems the place is stingy on take out and delivery orders.

Very friendly service thanks

Katie the bartender is amazing. Always in a great mood and always so polite

Love this place

Been going for years for a beer and nachos or other unique food experiences. Good sports bar. Attentive and friendly servers and good food. I will continue to go hack for that experience

Great food and service. Definitely will return

It was great...so glad that we were able to go out again

Great wings

The food is your average pub food, definitely good for what it is. The service is extremely bad and slow. Becuase of this I will not be returning. I asked for a drink and it arrived after asking 3x and after I was done eating. This is Unacceptable. After I was done eating it took another 30minutes for the lady to come by again. Very lucky I didnt just walk out to teach them a lesson. If service is important to you then stay far far away from here.

Love this place. Chicken is always perfectly grilled, service is excellent. The coleslaw the best in Ottawa. 5* without hesitation.

Friendly staff, very accommodating. We received very fast service and our food came out quick and hot. Highly recommend the Buffalo ranch wings. Fries were also crispy and hot. Will definitely be coming back!

Great customer service. Chicken wings are best and great environment.

Great food and hangout place

This is one of the best places in Orleans.. the food is good the beer is cold and the service is excellent. If youre looking for a place to relax and meet some friends... This is an excellent choice.. you wont regret it. The burgers are amazing.. the wings are excellent.. try the super hot wings .. if you dare.

Good food

The wings are to die for and the service was excellent from start to finish

Staff was nice. Food us better now them when it first opened cause I vowed not to go back. I had wing succulent and juicy. Their Chata Colada is a must

Very slow service and food was cold!

The food was good, Mexican cheese dip could use a little seasoning and enough chips, the wings, nachos and margaritas tacos were delicious but the service was lacking too busy on her phone to ask if we needed anything or to clear the table. Will not return or recommend to anyone. Sad cause could have been a excellent experience

Take out burger and poutine. About 3 cheese curds and very small gravy and you pay extra $2 to upgrade to that. Portions are small and asking tips for pick up orders. Stingy for what you get

Im going to my friends to watch the ufc fightOrdered wings for take out, my name and # was taken. was told they would take approximately 20 minutes to be ready. I show up 30 minutes later, give my name, and im told that they forgot to out the order in and it would be another 15 minutes. If I still wanted to wait... needless to say I left there hungry, wingless and disappointed

Great service, great food, kid-friendly restaurant. Will definitely return!