Lucky Fortune Chinese Food in Orléans

Food tastes good but small portion sizes

The food was delicious. Love that they have combination plates. Large portions.

Excellent menu, great food and fast delivery!

Never again

Best deep-fried tofo in town

Not the most romantic place for a sit down meal BUT the food is absolutely first class for take out. The service is fast courteous and efficient. I highly recommend Lucky Fortune for great Chinese food.

The over deep fry their food a complete 200 $ order overcooked it was like eating jerky

Love to stop by when visiting Orleans. General Tao is excellent, coming from a smaller city we love that they have a big selection of dishes. Combo for 2, won ton soup and chicken soo guy was really fresh and good. Food

Can t make fried rice. Used rice from two + days old - no matter how you fry it it s obvious. Very bad no shame good for ottawa guai lo who like chicken balls

Friendly people

No complaints whatsoever. We always order from them and we find the food very good. Eggs rolls great, fried rice, veggies and or anything else everyone enjoyed. Very fast service and priced the same as any other.

I ordered the Cantonese chomein, the food had no taste. Huge portion but, would not order again because the noodles had no flavour, the meat was fine but together as a meal it failed. This was without a doubt the worst Chinese food Ive ever had. (Uber eats) Parking: I dont know because I ordered via uber eats

Good food

Ordered the sweet and sour boneless pork very dry hard to eat. Not cooked properly, had one egg roll still cold evidently not cooked thoroughly. tried to order rice as well that was decent but not ideal. Never had such a bad experience with this place, it s usually spot on!!!! :(

There have been problems with every order and we have tried many times. Ordered online and paid yet they said they didnt get it. Waited 2 hours for another order that I had placed the day before. 50% of the time they send chow mien instead of the chop suey ordered. BTW - your order number is your phone number. Spent 10 minutes trying to find the order number on the receipt. Not recommended.

Food was good

Fast delivery. Top shelf food. Good value for the money.

good

We ordered almond chicken Soo guy, crispy beef, a rice dish and vegetable dish that said it was Chinese greens, but it wasn t. It was just regular vegetables. I expected there to be Napa and bok choy, but there wasn t. There were no almonds in the Soo Guy and the gravy wasn t gravy. It was solid gel. The crispy beef was so over done we couldn t cut it with a knife and some we couldn t even bite them. Never again.

One of the most authentic Chinese restaurants in Ottawa. General Taos chicken and beef rice noodles are my favorites. Egg rolls are special too.

Fast service. Great food. Great staff

This is a takeout restaurant serving high quality North American Chinese food . Excellent portions and delicious every time. The restaurant is clean and maintained, and pick up is quick and easy. They have their own website, and are on Skip the Dishes. Prices vary!

Awesome Chinese restaurant ! reasonable prices, excellent food, good customer service. My favorite Chinese restaurant in Orleans ! Food

Ordered a combo 8 . The portions weren t great . Everything was kinda dry and didn t really taste fresh. It wasn t even hot. I feel like it would ve been a lo better if it was fresh and not dry.

There are better ones. There are best.... Hey better.....

Best take out in orleans

Started ordering here for convenience but the food is consistently excellent so now when its time for Chinese food, this is our go to spot.

Food is wonderful. Time to prep isnt too long. Only complaint is there is too much rice and not enough of the other food in the combo plates.

Prices are reasonable they havent changed their price for a long time. Ive never had any complaints with the food five stars for them

Just moved to Orleans so this was our first time ordering from Lucky Fortune - Didnt love it, didnt hate it. We ordered Combination Plates + Almond Chicken Soo Guy. General Tao was delicious. Chicken Balls were very good with good chicken to batter ratio. The garlic sauce for the Chicken Balls tasted weird. Chicken Fried Rice could have used more green onions + some of the rice grains were still hard, but easy to pick out. Affordable prices. The combination plates were reasonable regarding food quantity, but the soo guy was a bit small for a full order. I would recommend, but Ive had better. Didnt love it, didnt hate it.

Always good !

Good food . It was enjoyable

My favorite regular place

On my way home stopped in and ordered some egg rolls and rice. I was the only customer who came in and ordered. All other people who arrived had ordered over the phone and doing pickups. One would think a small order of egg rolls and rice would be very quick. Nope! just over 1/2 hours sitting there waiting. No one ever came out from the back to apologize for the delay. Once at home, found the rice to be soggy.

Ordered 4 combination 8 plates and they were fantastic! Amazing portions and delicious all around!

Always a great experience with lucky fortune! The food is always delicious. My go to Chinese food. Their website is user friendly and efficient! (And less expensive then ordering through a 3rd party)

Excellent food, great customer service!

Like usual fast and delicious meal. I ordered chicken fried rice and it was very yummy with plenty of chicken cubes in it. Sweet and sour chicken has descent size white chicken piece with just the right size of batter to that is is cooked to perfection. I asked for egg roll to be replaced by with spring roll since I do wanted vegetarian filling, that was done with a CC smile. I ordered also along guy doing... Without almond and without cauliflower.... That was done right, I enjoyed my guy doing very very much. I usually order breaded jumbo shrimp, which is an amazing item, despite the high price. But it is worth every penny. They accommodated my requests and with a smile. What I like about this place is they make every plate for you. No premade stuff that. Is sold to everyone. Today I did my own pick up. They deliver too at reasonable charge. Order direct by phone and save. I dont recommend using Uber... Uber hurt Restaurants and dig deeper into your pocket. Uber charge restsurant 30% of menu price, and they charge you 3.99 then service charge on top of that....and still Uber complains they are losing money!!!! Pick up your own order or find out if restsurant has their own delivery. Skip and doordash cost you less as a client too.

Ordered 3 combination plates along with egg rolls and wonton soup, all was very tasty, warm and good. Will order again. I placed my order through ideliver canada

Great food

Been ordering here from here for a while. Portions are big and food quality is good.

First time trying and will never go back. Soup was mush.rice was dry .I ordered the house and I was lucky to find one shrimp.wings came with thick flour tasteless batter even though I ordered them without.the ribs I was lucky to get one tsp of sauce with.horrible. worse 70.00 dollars I ever spent on food.

Ordered from them and they waited to last minute To cancel. They had hours to cancel it. We ordered it at 2 and they canceled it at 6. These people care nothing for customer service avoid them.

Always fresh. Our go to !

Food tasted metallic, vegetarian dishes tasted like chicken stock. I tried to call and confirm that there was no meat or animal stock, they couldnt understand what vegan was. Never again

Lucky Fortune has incredible food. Always delicious and comes fast so its hot. Also they dont add filler veggies, there is plenty of meat in all their dishes. A favourite at our house.

Not tasty and in fact food tasted kind of old. Was lukewarm..not hot. Even though it s around the corner, I won t be back.

Avoid this place by any means necessary! I ordered two house special fried rice and combo 5 only to get home and realize that the rice had gone bad. I understand its the pandemic but serving bad food to your customers is very dubious. I ended up throwing the food away and spending all night in the toilet with severe food poisoning. If I could take back my one star and exchange it for zero star Id do that in a heartbeat. Im so angry that I put my familys health at risk and wasted my hard earned money.

My family and I had a delicious take out meal on our back patio last month; ordered some crispy beef, general tao, chicken balls, vegetable chop suey, sautéed mixed vegetable, bbq pork fried rice & for the first time we tried their honey garlic chicken wings & flat noodles with beef. Everything was hot, and delicious, large generous quantities. Kids approved and even had 2nds, 3rds for the 8yr old (wings, fried rice, chicken balls, mixed veggies & honey garlic sauce got 2X double thumbs up). This is our go to Chinese place here in Orleans. (4.5 stars) The only two things I noticed this time around was when I first opened the flat noodles container it smelt like it was burnt, but luckily as I tried it, there was no burnt flavour. And the honey garlic chicken wings were delicious but swimming in the sauce so the crispy layer was soggy, but the chicken was flavorful. (DISCLOSURE: it s not a normal thick sauce it s the delicious wet honey garlic sauce for their ribs dish); we used it all over our rice, kids LOVED it! I think I might ask for the sauce on the side next time to keep the wings crispier, since I normally just order their crispy wings every time anyways.

Delivery took 2 and a half hours had to call 3 times to see if my order was on the way finally got and everything was over cooked not impressed at all use to order here alot but this was last time

The food from this place is great. Usually, ordering is quick and easy. But if its a special day or occasion, forget about it. I ordered at 4:30, and web site I could pickup at 5. I didnt get my food until after 7. Thats ridiculous. They really need a better system. If I have to wait, find some way to tell me I have to wait. This is the second time this has happened.

Dont go here, food is horrible. Go to Asia Wok instead

Ordered from Skip the dishes. Food was great! Chicken wings were some of the best I ve had in years. I ll be ordering again in the future :)

Have the staffed changed? It used to be ok, but the meals we got were all so bland with the bare minimum of the ordered meat to say they added it. I do not recommend this restaurant.

Our go to for Chinese food. We always get combo plates and the food is always fresh. If possible order from them directly and not through Uber/Skip, delivery is faster and the food is hotter. Would recommend the bacon fried rice. Their to go containers are also the bomb and reusable.

Love the Cantonese Chow Mein. Unbelievably generous with meats and veggies. Fast delivery and they keep records by phone number so you don t have to hassle saying your address each time. Best Fortune cookies.

The food is always excellent and the portions are a good size. Ordered delivery tonight, was told about 40 minutes, it was here in 25 and is fresh!

The food there is delicious and the quality is excellent.

Love their food. Good price

Food is great

Havent ordered from here in a while so decided to try it as we have been disappointed with other Chinese food restaurants in Orleans. On the good side were the spare ribs and sweet and sour soup. The portions are generous but the food itself is not flavourful. Seemed as if it was cooked previously and then microwaved. The chop suey with vegetables looked like it came out of a can. Noodles with shrimp was bland and had very little spice even though it was labelled as a spicy dish. The beef with black bean sauce was not very flavourful and seemed overcooked. Overall disappointed with the flavour and quality.

If I could give no stars I would, the wait time was insane. We ordered over the phone and were told it would take an hour and half. We agreed although it seemed kind of long. After this amount of time we call the restaurant and are told it will take an additional 45 minutes as the food was not ready. Eventually the food arrives and an an item was missing, the food was warm but not enjoyable. Huge chunks of gelatine in the chow mein and the crispy beef had a very powdery consistency. The delivery driver was fantastic and probably the only bright spot in this experience, I felt horrible for him because its not his fault but he was very politeconsidering the situation. Never again will we order from here. The management would not even address the issues , considering the amount of money our order cost I would assume they would have wanted to rectify the issue but instead only said call back tomorrow. Save yourself the fiasco.

Very good service and food quality. Make me feel at home

Thanks for ruining New Years Eve Dinner 2020 !!!!! I have ordered from you every year for the last 10 years and I finally took your advise and ordered early and had a great pick up time at 7 pm I even called at 6:50 to ask if it would be ready and was told to come at 7:30 I get there at 7:20 and waited until someone finally told me at 8 pm ( after numerous polite inquiries ) that it wasn t even started and would be another hour I know you are busy but people who ordered at 6 pm were all getting their food I m sorry but after 10 years of New Years plus all the time I come during the year I m never coming back Mark

Good food on New Years Eve. Quick service for pick-up considering the night. Food warm good. Nice and warm. All accounted for Helpful staff when ordering friendly. We ll order there again.

The Almond guy ding was good and fresh and the breaded shrimp was good but the rice, spare ribs, and everything else i ordered just tasted dry and reheated ...

waited over an hour and a half, called 3 times finally answered to say sorry your order is still here and has not gone out yet complete BS! not ordering from them again

Amazing food!!! It is so tasty and portions are very generous, my wife is very picky with her chinese food and this is by far her favorite!!!! Everyone is super nice too!

Great general Tao. Shrimp pad Thai very bland and flavourless.

Best beef and brocoli we have ever had!!!!! Amazing food in general!!!!

Ordered through UberEats as they were offering 30% off. Got my order within great time, but 1 dish was missing. Called the restaurant, they had a lot of difficulty tracking my order, but they were able to and said they would get my missing dish to me. I eventually got it (1h15min later...) but I was pleased that they went out of their way to ensure I had my correct order.

good

We ordered 2 combination plate: #7, didnt get the general tao got chicken balls, mixed vegetables got brocoli and beef extremely salted, the rice didnt taste fresh, tasted like it was reheated, combination plate #1 was just so so. It was convient and close by, with new management the food is not the same. Was trying to support local business, big deception.

Nice

Best eggrolls EVER!!

Quality food, quick service. I like that the owner/manager packs it himself, less chance of getting home to find out you are missing a part of your order. General Tao is highly recommended by my better half ;-) My only recommendation is they need to put more spare rib sauce to cover the ribs, otherwise they dry out more quickly.

We thoroughly enjoyed our first takeout meal . Are ordering again today.

Great food, great portion sizes, all around friendly staff, good prices. would recommend this place for sure!!

When you order from Lucky Fortune! You always feel FORTUNATE to have found such an amazing Meal!!! So YUMMY!! Clean and FRIENDLY service! Always great to hear the chatter in the back kitchen! You truly know you get Chinese! The Sweet and Sour smells coming from the kitchen will bring you back for more!

Standard Chinese takeout, not especially great

Ordered from here today after a long absence. All good. Great on line ordering, set a pick up time, tap and go.

Greatest Chinese food Ive ever had, amazing taste, everything is cooked incredibly, fast delivery, good quality, absolute the best Ive had in Ottawa or anywhere really!

We had a fantastic dinner last night. Everything was fresh and crispy dishes were actually crispy. We always get the crispy beef and now also order fried tofu with general tao sauce for my vegetarian son. Both are delicious as are the other dishes. Delivery is always on time. Im glad we found this place years ago.

Good beef with broccoli and crispy beef and beef lo mein

Fast friendly service, food always piping hot and of a good quality.

Love this place!!!! Food is so tasty and the portions are very generous. Prices are amazing too. The staff is so friendly and attentive. Dont understand the bad reviews. Definetely recommend.

Very good for lunch specials

Ive been coming to this place for as long as i can remember. Great food. Fast service

Some of their dishes are quite good and others are only average but still excellent value for the money

My to go place.. honey garlic pork ribs + curried vegetables are great!

Just ordered for pickup tonight. Buyer beware. They seem to substitute chicken with porc, even if porc is not in the item you ordered. The food tasted very old and the meat was very dry...almost as if it had been cooked twice. My wife and kids could not even eat it. Worst Chinese food weve had in a long time.

Ordered through delivery service. 12 open ended egg rolls, 1 order of sweet and sour chicken balls. Delivered and was missing plum sauce so I called. Employee answered and didn t understand why I was calling so I decided to drive down. They gave me sauce. I drove home only to realize the chicken balls are partially raw! And they were more like nuggets. Egg rolls are great and my can of Pepsi was fresh! Never again

Best Chinese food in Orleans

Very good

Its ok

Food was awesome General Tso Chicken had the perfect heat and taste. Fast service as well. Will be back

Excellent food

Good food and large portions

Good food

Good Chinese food. One of our favorites.

Great food. Takes a while to process the order but thats likely due to how busy they usually are.

Thats the place my wife likes to get Chinese from

This place used to be my go to place for Chinese food. Not impress anymore, food is different & nothing close to how good it used to be under the old management.

good food

Always wonderful quality. Love the staff. They always throw a little something extra in my takeout order. You can eat in, but its more of a takeout place. #localguide

It seems that this place has come under new management. Their food is a shadow of what it used to be .The flavour is all gone and the proportion of real food vs. filler has changed to what you see in low end (North American Styled) Chinese food. It really is a shame that this once fine establishment has sunk this low.

The food is delicious but they still need to work on the ribs recipe.

The food and service is always good here. I find the portions are large, and fresh! The only thing I personally didnt care for was the sauce on the chicken balls. It wasn t the right colour or consistency, very light pink colour & a little runny. Other than that I would recommend this place!

I used to drive over thirty minutes to pick up my chinese food here every once in a while. We didn t go in the past year or so and I immediate noticed the changes in ownership before coming here to read the reviews. This used to be my favourite place, not anymore. We ordered on a Saturday at dinner, just shy of 5 o clock and the wait time was 15 minutes for 75$ worth !!!! Very unusual , this place used to have a reasonably long waiting time but the food was worth it. The food was not fresh, definite reheat. It s showing that this business doesn t care about the food that they are serving. I will not be ordering here again :-(

Hit or miss, test your luck! A dish thats always good is the beef and brocolli. The rest is truly hit or miss

Cantonese Chow Mien and Egg rolls were very salty and gross. Spare ribs were ok. The delivery lady was the most polite person ever, but cannot make up for the bad tasting food.

Good prices and good food

The could desperately use an asthetic makeover but their food is a good price and good quality

My god what am I eating! Just ordered take out from here and the quality is seriously lacking. My Singapore noodles is like Singapore noodle soup. The crispy beef is giant pieces of fried corn starch. We have ordered here before and the most recent time prior to this one was a disappointment as well. We thought to give it a second chance tonight...big mistake.

very disappointed. Rice was good, veg and meat seemed re-cooked several times. The shrimp dish was thrown out due to off smell and taste

Fast and friendly service, and the chef was open to adjust my noodle dish to my liking. Most definitely will be ordering from here again.

Good service, food was tasty

The order is always right. The eggrolls are great.

Quick delivery and always tasty!

Decent take out food.

This is my favorite Chinese restaurant in Orléans. I rarely have to wait for my food, and its always delicious. Its also not as greasy as other places. My picky kids will eat the basics from there, and I love their combo plates.

Best Shanghai noodles in orleans and quick service. The value for portion is excellent as well.

Dont I repeat DONT orderf on this place...the rice came rotten! Not worth the purchase at ALL!

Nothing better then hot and sour soup looking like gravy

I am not going back ! Do not order a combination plate ! It wasnt good at all. Chicken balls were balls of dough. Garlic spare ribs were dry. And the rice was almost just white rice. Also had the general Tao. Wasnt as bad. The egg rolls were good. Too bad. It used to be a good place. Not sure what changed.

They changed ownership about a year ago and the service and the food has not been the same. We ordered food from there for 7 years and when we called today to order the same thing we ve been ordering for years, they said we can t do that. We said it s because he s allergic to an item on the combination plate that we are asking for a substitution, and no joke, lucky fortune s response was what do you want me to do about it . We will not be going back there. Such a rude response.

The food isn t as good as it used to be after ownership changed. We have been going here for years. My chow mein had no noodles, spring rolls were good, rice and chickens were not good!

This place has dropped off since it came under new ownership last year. I noticed that the food and service had gotten worse, but returned because it was still very convenient. The straw that broke the camel s back was when I called last week and the person who answered was rude, rushed, and wouldn t allow me to get plain fried rice instead of chicken fried rice in a combination plate. I had ordered the same thing for the last 7 years without issue, when I asked why, he told me to go someplace else. I took his advice, and I will never return.

Delicious food. Not the best at having your take out ready when you arrive at the time they suggest. Friendly staff

Usually love this place for Chinese but tonights was disappointing. There were no almonds in my almond guy ding, chicken balls were hard as a rock and tasted like flour. No cookies in our order.

Food was good and the staff was friendly

Arrived half hour before lunch special was over. For $15, both hubby and I had piping hot, fresh and delicious Chinese food.

Mushroom egg drop soup is amazing! My family also loves their Wonton soup and the Hot and Sour soup.

Good food at decent price. Friendly staff.

The best chinese food take-out in Orleans.

Always very friendly and extremely fast service....both walk-in and delivery.

I have had take-out food from Lucky Fortune for a number of years. The food is consistently mediocre. It is exactly what one would expect from any similar Chinese take-out place. The service however is very poor. After placing an order and being told it could be picked up in 45 minutes, I waited an additional 90 minutes for a total of 2 hours and 15 minutes. In fairness, it was a very busy night (New Years Eve) however all would have been OK if I was told the order would take about 2 hours due to the high volume. Many other customers had the same experience. While waiting, I noticed at least 4 food orders placed in person and prepared. First-come-first-serve is certainly not respected here. Several customers told me they placed their orders the day before and still had to wait in excess of an hour after the agreed upon time. If you want good service go somewhere else.