Guac Mexi Grill in Orléans

5160 Innes Rd Unit 3, Orléans, ON K4A 0C6, Canada

★★★★☆
(119 reviews)
Categories: Mexican restaurant

About

We serve burritos, tacos, bowls, nachos enchiladas, made from fresh in house ingredients with no preservatives so you can enjoy deliciousness of Mexican cuisine.

Website
guacmexigrill.ca
Address
5160 Innes Rd Unit 3, Orléans, ON K4A 0C6, Canada
Plus Code
FG9V+CQ Cumberland, Ottawa, ON, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–9 PM
Tuesday
11 AM–9 PM
Wednesday
11 AM–9 PM
Thursday
11 AM–10 PM
Friday
11 AM–10:30 PM
Saturday
11 AM–10 PM
Sunday
11 AM–9 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating
Dining options
Lunch Dinner Catering
Amenities
Toilets
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Parking
Free parking lot Parking

Photos

Reviews

4.2
★★★★☆
119 reviews

Most Mentioned

price (13) quesadilla (9) salsa (8) burrito bowl (6) potatoes (5) fresh food (3) delivery (3) chicken salad bowl (2) chicken bowl (2) celiac (2)
5 stars
73
4 stars
19
3 stars
15
2 stars
4
1 stars
8
★★★
November 8, 2024

The prices are decent but they put such a little amount of meat on your burrito that you can't even taste it. I definitely would recommend Mucho Burrito or burrito gringo. They also do not have sauteed vegetables.

★★★★★
August 30, 2024

The food is amazing and always super fresh! Service is good. I don't enjoy dining in because there's a lot of echo and I find it very hard to hear even just well enough to place my order. The "industrial vibe" seems to be a very common decor for restaurants these days. But the food is so good, it's easy to overlook that. Highly recommend!

★★★★★
July 23, 2024

I had a fantastic dining experience at Guac Mexi Grill! The food was incredibly tasty, with fresh ingredients and authentic flavors that truly satisfied my cravings for Mexican cuisine. The staff were friendly, attentive, and made me feel welcome from the moment I walked in. Highly recommend for anyone looking for a great meal and excellent service! 😊

★★★★★
July 19, 2024

Edit: Revisited again. Same old great food and filling quantity . ----- This was our go to place for burritos, we used to drop by at least twice a month but the last two experiences were horrible. Today we bought two burritos, but while our server was wrapping the regular burrito the other person took our small burrito on the other side of the kitchen and removed all the sauces and salsa saying it was too full. And the burrito ended up being too small and too dry.

★★★★★
November 6, 2022

Ordered take out from here and was extremely impressed. This is the BEST SALSA I've had in my life! I had the Beef Quesadilla with spicy salsa on the side. The quesadilla had plenty of beef which was soft/not overcooked. The other ingredients all tasted freshly prepared and the proportion of ingredients were perfect! Despite being a delivery/the food sitting there for a while, none of our meals were greasy or soggy which was very impressive. I will definitely return again.

★★★
April 3, 2022

Not a friendly atmosphere. Gentleman who prepped our order was either miserable or bored. This was passed on in how he prepped our food. Disappointing. Perhaps it was an "off" day for this person. The food was OK. I did enjoy the taco salad in the edible bowl. 😋 Will visit again at some point, hopefully with a better customer experience. #local guide

★★★★
August 2, 2021

I ordered a taco bowl and side of potatoes. The serving seemed a bit small (the toppings didn't fill the bowl so it looked small) but I can appreciate the freshness of the ingredients. The staff was friendly but almost forgot to put chicken in my taco bowl; I had to remind them.

★★★★
July 15, 2021

Very fresh and super yummy! Protein portions are definitely too small (1/2-2/3 of Chipotle portion) and so not as filling as we had hoped. Not sure if it’s an option to add extra protein, but worth asking. Was there for about 25 mins to take out as I went during the dinner rush at ~6:00. Overall very clean, friendly, and fresh!

★★★★★
December 20, 2024

Very fun place to chill with freiends and eat and really nice employees served by Mohammed

★★★★★
Local Guide
August 22, 2024

Good value tacos.

★★★★★
Local Guide
August 22, 2024

Guac is quite literally a problem for me. I cant express how much I love going there. Between the food and the staff I am never dissapointed

★★★★★
Local Guide
July 22, 2024

Good service, big scoops of each portion! Vegetarian options: Veggies bowls/tacos/burritos/salads available! Free guac for vegetarians too Food : 5/5 |

★★★★★
Local Guide
May 22, 2024

Had the chicken enchilada. Large portion size, great taste. The service was awesome. I was treated like a regular customer on my first visit.

Local Guide
May 22, 2024

TLDR: Very disappointed. Total waste of $25. Decided to try Mexi Guac for dinner. They boast and almost entirely gluten free menu and Celiac procedures. The food was awful. I got a barbacoa burrito bowl with Chips and queso. The queso is a strange Grey paste with flecks of black seasoning. The bowl has no discernable flavour besides black pepper corns, which is very concerning considering the amount of mild salsa and lime crema that was put on the bowl. I dont know if it was the rice that is so over powerfully seasoned, or if it was the meat, but either way I got 2 bites out of it and I cant stomach it at all. Ill stick to other options.

April 22, 2024

They have put packaged sauce inside my food which is not at all hygienic + the food was COLD. When I called to give them this feedback, the guy almost yelled at me and was arguing with me to convince me that it was because of Skip the dishes. They have to stop blaming the food transporter, pay attention to the customer and look for ways to keep the food in a warm spot while waiting for the chauffeur . And also DO NOT place a packaged sauce inside the FOOD. Do you put your packaged ketchup sauce inside your burger? I do not think so.

April 22, 2024

The tacos are soft and the order arrived cold! never again

★★★★
April 22, 2024

Very friendly and clean I had a quesadilla but think I should have had spicy chicken so there was more flavour - the ingredients were very fresh and the portion was enough for 2 people Food

Local Guide
March 22, 2024

Omg there sewer must have been backed up. It s stinks so terrible in there. The restaurant is dirty and dust everywhere. Everyone is just sitting around Twice I have gotten cross contamination jalapeños and I have gotten a seed and it s extremely spicy. Sadly my first experience wasent great and because I liked the food I decided to try again. This time will be my last. They are very cheap. One scoop of meat for 3 tacos . Unfortunately I won t be returning. The smell , dirt and the attitude of the guy was enough to make it so I do not want to return.

★★★★★
March 22, 2024

Lots of flavors, fresh ingredients. Best ever potato bowl

★★★★
Local Guide
March 22, 2024

I got a quesadilla it was pretty good but they forgot to pack my drink in my takeout bag. Overall a decent experience and taste.

★★★
Local Guide
February 22, 2024

Depending on who prepares your food will determine how much you get. Came last time buddy gave me some generous portions. This time order the exact same thing and I get a lot less. They need consistency.

★★
Local Guide
January 22, 2024

Ive been a regular customer for over the past two years, and moved this summer to Rockland. I was in town running errands, and decided to treat myself to my regular chicken salad bowl through Ubereats pickup. Im so disappointed. Our salad bowls were flavorless, and they put WAY too much hot sauce.

★★★★★
January 22, 2024

AMAZING tasting food! The owner of this location solves problems very fast if there is one (missing item)

★★★★★
December 22, 2023

Had a great experience with family. Very friendly service with great ambience.

★★★★★
December 22, 2023

Delicious food, beautiful ambience & great customer service makes it a perfect place to spend quality time with family and friends

★★★★
Local Guide
December 22, 2023

Great food and service. The value is questionable.

★★★★★
Local Guide
December 22, 2023

Great selection of sauces, I got the carnitas quesadilla and it was perfectly cooked.

December 22, 2023

Just ordered through DoorDash and for no reason whatsoever the restuarant decided to not fulfill my order after over 15 minutes. My order had to be refunded. I am a type 1 diabetic...they could have cause medical harm to me. Horrible customer experience. Glad I am moving from this city Dietary restrictions: Diabetic

★★★★
December 22, 2023

It was just by luck that I got to try this place. I noticed that food, burritos & fiesta potatoes, was Skipped late afternoon to my neighbour and knowing that he was gone for the day, I picked it up. Tried my damn best to find who had ordered it but to no avail. Ate half the burrito and potatoes today and all was delicious. Found a new delightful Mexican takeout place.

December 22, 2023

Will not order again

★★★★★
December 22, 2023

Had Fiesta Potato, Tacos, Nachos and a lot more. Everything was just delicious. Very friendly staff with big smiles on their faces. Clean and comfortable ambiance. Great experience.

★★★★★
Local Guide
December 22, 2023

Great good! It was absolutely delicious, we went here for Mother s Day.

★★★★
Local Guide
December 22, 2023

Pretty good quesadillas

★★★★★
Local Guide
December 22, 2023

It was delicious! The fiesta potatoes were so good! Prices are super fair. Loved the taco bowl and quesadilla also.

★★★★★
December 22, 2023

Food was delectable, spice levels far surpassed expectations, and the staff were the best. Although part of a franchise, Guac Kanata puts a lot of thought into sourcing their ingredients fresh, and each meal is assembled with care (and with excellent service of course!). Honestly, its the best food for a good price in Centrum. Extra kudos to Aditya who makes the best burrito bowls! Dietary restrictions: Celiac-friendly, vegan, and vegetarian options (that actually taste good :o !!) Parking: Lots of spots, designed especially for vehicular transport

★★★★★
Local Guide
December 22, 2023

Good food

★★★★★
December 22, 2023

Very good food, generous portions, friendly staff. Pretty ambiance. 10/10.

★★★★
Local Guide
December 22, 2023

I had a big burrito with chicken, fresh ingredients and very tasty. A big portion could not eat all if it brought back 1/2 of it. Had a churro with caramel sauce, yummy. My friend had 3 tacos and she loved it. Carmen

★★★★★
December 22, 2023

Used their taco bar catering for 13 guests. Portions were huge. Even gave us extra tacos. We had a lot of leftover and very yummy. Highly recommend.

★★
December 22, 2023

Food is very bland. Weve been twice now but after the 1st time we figured wed give it one more go, just in case it was an off day. Unfortunately it was the same.

★★★★★
Local Guide
December 22, 2023

Great food, especially for the price. Ive tried the bowls, the burritos and the quesadillas - delicious! My one and only complaint pertains to the meat-substitute (veggie crumble) - which is not great at all. If youre going for something vegetarian, skip that and get beans!

★★★★★
December 22, 2023

Excellent food choices.

★★★★★
December 22, 2023

Phenomenal food at a great price! Best burrito bowls in Ottawa! Usually I find that the meats from burrito shops are rather bland and flavourless, but not this one. I had the pork and tried the chicken, both had big hits of flavour while still being juicy! The portions were great as well, its just slightly more than I needed, which is exactly what I wanted. The only thing that I didnt love was the guac, but even then it was super solid, it could just use some more acid and heat in my opinion. Cant wait to go back!

★★★
Local Guide
December 22, 2023

Edit Nov 1. This place has gone downhill quick, I am not sure if its a new owner or what it is. You get a scoop of meat for the large and a tiny scoop of guac for $1.50. I think Im done eating here. It was a good year until the last few times. I guess fay bast*** burrito will be my new weekly go to place now. Its a shame guac, you being cheap cost you a good customer. Wow. Just wow. This place makes mucho burrito look like canned food. Flavour and quality is on point. You have a new permanent customer!

★★★★★
December 22, 2023

Vegetarian options: One of the amazing places to have maxican food. I could literally feel that the food is always fresh. I have been visiting this place for almost a year and they never disappoint me..thanks.. Food

★★★★★
Local Guide
December 22, 2023

Fantastic food. Great service. Haddock was so tasty.

★★★★★
December 22, 2023

We have been going here since it opened. My son and I are both Celiacs and the staff always take great care in making sure that our food is very safe! Not only is it safe, it is delicious! We love it so much, we had them do the catering for our Christmas party of 20 people. The ordering was so easy, the price was fantastic and everything was beautifully packaged! Everyone enjoyed it soooo much! I cannot say enough good things about this place! We love it! THANK YOU!

★★★★★
December 22, 2022

Very fresh food!! Excellent quality and taste

★★★★★
Local Guide
December 22, 2022

I appreciate the fresh real guac, non-GMO products and no artificial flavours or colours.

★★★★★
Local Guide
December 22, 2022

Healthy, super tasty and a huge portion! I usually get a bowl and it lasts me 2 meals - great value for money.

★★★★
December 22, 2022

I typically love this place, but last night I purchased a burrito and there were four pieces of steak in it! Don t be like Mucho and gain customers and let it go down hill!!!!

★★★
December 22, 2022

So on average I order from here almost weekly and the last month I have had been disappointed multiple times with either added onion when I dont click it as an option (and also write it in the notes on the delivery order with a no onions please) or missing salsa Verde which I do check off. Please have the staff put more care and attention into serving your customers because as we all know money is hard earned and I am not enjoying wasting mine on a meal that is not made proper. I will be thinking long and hard about if I will be a return customer again after my wrong order yet again this evening through Uber .

★★★★
Local Guide
December 22, 2022

First time visiting Guac Mexi Grill for their Taco Tuesday. I wish they would put in more protein. Worth two dollar per taco but definitely not 3.29.

★★★★★
December 22, 2022

Best carnitas nachos I think I ve ever had! Generous portions and super flavorful

★★★★★
December 22, 2022

Best burritos anywhere. Clean store, mannerly staff and fresh ingredients.

★★★★★
December 22, 2022

Great service; the staff was friendly and welcoming. The food was fresh and delicious, and the servings were quite generous! We appreciated the special attention of the staff put into preparing our food. My salad bowl and my husbands burrito were thoughtfully prepared. The churros were delicious. We will go back!

★★★★
Local Guide
December 22, 2022

Ordered a burrito with shrimp. It was prepared quickly and was delicious. The larger size could be bigger.

★★★★★
Local Guide
December 22, 2022

I always have a great experience with Guac Mexi Grill! Very slightly on the pricier side but fully worth it as it fills me up for the rest of the day and I always feel great. Great portions and great staff :)

★★★★★
Local Guide
December 22, 2022

Great spot!!

★★★★
Local Guide
December 22, 2022

We showed up fairly late, basically 10 min before closing and I have to say that all the ingredients were so fresh. We had a couple burritos and a beef nacho, which were all amazing. The only downfall was the queso, I ve definitely had better. I will for sure be back for another burrito though!

★★★★★
Local Guide
December 22, 2022

Always fresh and good food.

★★★★★
Local Guide
December 22, 2022

I was looking for something fresh and this hit the spot. I will for sure be coming back again. It was so yummy!

★★★★★
December 22, 2022

My husband and I each ordered different versions of the taco bowls and they were fantastic. I would definitely order from here again.

December 22, 2022

Would give 0 stars. First bite into my burrito and found a long black curly hair. Needless to say I wont order from here again. Questionable health standards for sure.

★★★
Local Guide
December 22, 2022

Enjoyable food and great service but too expensive for the quality of food offered.

★★★★★
Local Guide
December 22, 2022

Great food and service. Just missing music for a better dine in ambiance

★★★★
December 22, 2022

My first time ordering from Guac. First of all my food was delicious and flavourful. I found the portions adequate certainly not skimpy. I had a couple of problems. I ordered three items churros, a 2 meat burrito and a barbacoa burrito bowl. The churros were great, the burrito arrived hot and delicious but the third item a burrito bowl had issues. First of all it was not hot in fact it was barely room temperature. Ive never had a cold burrito bowl but perhaps thats the Guac way? I prefer it heated. The other issue was minor but I ordered pineapple and it was not in the dish. The food was delivered in an insulated container so I dont think the cold dish was entirely a result of delivery. I would order from Guac again

★★
Local Guide
December 22, 2022

We moved to Orleans recently from Toronto. This place is close to our house, so we thought to give it a try.. I ordered a chicken burrito bowl and the guy puts literally a table spoon of chicken in it.. Come on now!

★★★
December 22, 2022

My boyfriend and I used to be obsessed with this place. The staff aren t as friendly anymore and it feels like we re a bother when we order. The Tuesday $2 taco deal used to be SO generous and now they are super stingy and keep adding new rules (no substitutions, now u need 3 minimum). I understand it s only $2 but that s the reason I go!

★★★★★
Local Guide
December 22, 2022

Tacos were so delicious!!! Ill certainly be back!!! Editing my review after another positive experience here... Every single time Ive been here food has been delicious, staff have been excellent, and Ive never had a single complaint!!! Well tonight I went in to satisfy a craving yet again, and Rosy was super sweet, kind, all around incredible!!! She went above and beyond to make sure that I was happy, and helped me far more than I could have asked for!!! If youre not going to go here for the food, go here for the customer service!!!

★★★★★
December 22, 2022

Friendly and clean place

★★★★★
Local Guide
December 22, 2022

Had the steak salad one of my favourite dish, always fresh and great staff.

★★★★★
Local Guide
December 22, 2022

This is hands down the best of the fast mexican type of restos. The quality of the meat & toppings options is superb. They dont skimp on anything. There are several salsa options (salsa Roja is the best IMO) and the queso tastes authentic & not heavy. Their chips are not too thick or deep fried & oily. I wish they carried more juice & drink options, specifically in cans. The staff is fairly regular and the people are very friendly

★★★
December 22, 2022

The food was fresh and prepared well. However, the proportion given in relation to the cost was extremely small. The chicken salad bowl was barely half full.

★★★★★
December 22, 2022

Delicious food. Great service. Would recommend!

★★★★★
Local Guide
December 22, 2022

Really great option for fast food - the 5 star rating is comparing it to Taco Bell or similar places. Comparing it to other Mexican places, I d give it a 4 bc the quality of ingredients could be better. But great for what it is.

★★
Local Guide
December 22, 2022

Went to Guac Mexi Grill today for late lunch. Got a chicken bowl, service was quick but very little food given for the price. Couldn t help feeling ripped off due to quality of ingredients and price. Wouldn t recommend.

★★★★★
December 22, 2022

Best burrito in Orleans !!

★★★★★
Local Guide
December 22, 2021

Amazing food. Good portion. Great service.

★★★
December 22, 2021

Very small portions, especially of protein. There was a small hair in my burrito. Will be returning to mucho burrito

★★★★★
Local Guide
December 22, 2021

Second week in a row going on their $2 taco Tuesdays. Love it. Friendly staff. Place is clean. All safety measures in place. Thank you for delicious food!

★★★
Local Guide
December 22, 2021

The quesadilla is very small. Not much meat or cheese on it and for some reason they wont put guacamole or salsa on it. The staff Is also forgetful.

★★★★
Local Guide
December 22, 2021

Clean and tasty.. gluten free nachos available. They dont bloat you up like others. Give it a try

★★★
Local Guide
December 22, 2021

A very average burrito experience. Skimpy on the meat, and my burrito was not warm enough. No real seasoning on any of the meats either.

★★★★
Local Guide
December 22, 2021

Had a burrito bowl, and a taco . It was taco Tuesday. $2 .

★★★★★
Local Guide
December 22, 2021

A great find for fresh food, friendly service and clean restaurant. We really enjoyed the burrito bowl and tacos :)

★★★
Local Guide
December 22, 2021

The place is clean and the food is fresh. I found the flavors too bland. Normally in a mexican joint you find the flavors to be tangy and spicy but here it was just no flavors at all.. even the spiciest salsa was mild.. i might not go back but it is a good place if you like your food to be ordinary/flat and you can t handle spice.

★★★
Local Guide
December 22, 2021

Portions are very small (while the pricing is same as competition), if you ask anything extra it cost More $.

★★★★★
December 22, 2021

Had a great experience, their menu is easy to choose from. Also staff is very helpful, they go above and beyond your expections.

★★★★★
Local Guide
December 22, 2021

Amazing flavor!!! A few weeks ago my family and I decided to try new food places. We noticed Guac Mexi Grill and decided to give it a try. I can tell you this place did not disappoint. We ordered the beef and chicken burritos and they were absolutely delicious. So tonight we decided to head back and enjoy the flavors again. Best burrito in ottawa. The meat, black beans, rice, salsa, warm fresh corn chips are a must try. This is now are go to when we are craving some Mexican!! The staff is helpful and friendly. Highly recommend

★★★★★
December 22, 2021

Love the Plant based options available!! Tasted great!!

★★★★★
December 22, 2021

Picked up lunch for two yesterday. We loved everything!! It was all good. Your tacos are to die for! We WILL be back!

★★★★★
Local Guide
December 22, 2021

Very tasty authentic Mexican food .

★★★★★
Local Guide
December 22, 2021

I definitely recommend. I had the steak quesadilla both times and it s fantastic! It got eaten so fast I could capture a photo of, is there Guava Jarritos

★★★★
Local Guide
December 22, 2021

This is a nice Mexican fast food takeout.I had the cheesy potatoes and they were good.They also have a cool variety of sodas ,with a good choise of different flavors. The food is fresh and reasonably priced.

Local Guide
December 22, 2021

Food was cold and bland, only thing I could taste was onions.

★★★★★
December 22, 2021

Quickly becoming my favourite place in town for burritos. The food is consistently good quality, decent spice level, and very generous portions. Definitely going to keep coming back here!

★★★★★
December 22, 2021

Just tried Guac for the first time tonight. I wish we tried them a long time ago. Food is very fresh, and they have big portions. The guacamole and queso are amazing. Guac is definitely going to be in our take out rotation.