4290 Innes Rd, Orléans, ON K4A 5E6, Canada
Swiss Chalet in Orleans, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
We ordered a large 11 person take out delivery order this past Saturday and Lakshay and his team were extremely accommodating for a busy 6pm delivery timeline. Not only was everything hot and tasty, it was delivered exactly as order, with no errors. They even provided extra condiments, dipping sauces, utensils and napkins. We will definitely order from this location again. Thank you.
Ordered cheese garlic loft in starter and it was hot and mouth watering.loaded bake potato was amazing with special dipping sauce and last Molten chocolate cake was really good,Everyone should try it out and you won’t be disappointed for 100% and worth your money as well.service was great and fast as well.Dine-in was clean and well decorated.I will come back aging for sure. Great job team and all staff to make Christmas more enjoyable with your service and great food.
It was a busy Friday supper hour and it was our first time at this Swiss Chalet. We didn’t think we would get seated, but we did! Our waiter was friendly and we had our dinner served in a timely manner. The meal arrived hot and just like advertised! Our waiter checked in periodically to see if we needed anything. Staff are friendly and the restaurant was very busy. Everyone seemed satisfied with their meals!
Debbie was so attentive and provided excellent service. It has been awhile since we experienced this kind of service at this location. Thank you Debbie for your wonderful service. You are a breath of fresh air in the service industry. We will request your section every time.
“The service was excellent!” Honestly speaking, The staff was very knowledgeable about the food and provided fantastic suggestions. "The service was perfect from beginning to end". The food was so delicious!!! The product quality is consistently outstanding, exceeding my expectations every time. Everything was honestly delicious and I cannot wait to go back. Highly recommended place. Thank you all of the staff members of Swiss Chalet !!!
Lunch date hubby and our newborn was great! Debbie made our outing enjoyable with her great service and attention to detail. Would recommend to family and friends
The waitress made our lunch date a great experience, she was kind and attentive. Food was good and the atmosphere was calm and relaxing. Would recommend to family and friends!
Quiet and calm atmosphere. Very clean. Food was excellent. I am vegetarian and had the veggie stir fry. There was more than only one option for vegetarians which was a pleasant surprise! My boyfriend had a hot chicken sandwich with stuffing, garlic green beans and a baked potato. Our server, Faith, was incredibly kind, pleasant and knowledgeable. She made the experience even more enjoyable! Thank you Faith!
Waited 10+ for our order to be taken. 25 more for the apps(garlic bread & seemingly chemically induced coleslaw). Bottomless drinks came but waitress never asked if we needed a refill(I did) Food finally came. Ordered the festive meals. My wife s came with seemingly freezer burned green beans. Sent back. Plate arrives back(same one) minus the beans. Food cold. Other meal had cold stuffing. New beans arrive ten mins later. Was a disaster. Wide was pissed off. Ruined the evening. Summary. Shitty cold food. Service was sloooooow and lacking sincerity. Event when asking for bill the waitress never lifted a finger to take anything off the table.
Fantastic atmosphere, great prompt service, and great food. Thank you Debbie for your amazing service and attention to detail!
Debbie was awesome. Very attentive & personable.
Faith was an awesome server. You could see how much she loved her job. We love the Swiss Chalet on Innes Rd in Orleans, ON. Kid-friendliness: Our little Joddy love the kids menu. He can wait for the surprise at the end of his meal and gets excited when the robot delivers meals to the table
We ordered a HUGE order for our office, and they were amazing, the order was on time, and of course delicious. highly recommend this location.
Tere was no atmosphere, just take-out
Faith is a resourceful lady. I had my 3 grandkids and she was patient with each of them. The food was perfect and the service was awesome. Very impressed with Faith. Kid-friendliness: They cater to kids with their treasure chest of goodies as well as the colouring crayons and colouring menu
Faith was our server and she was so lovely! She remembered my mother m from the last time she had a meal there. Food was excellent and drinks were good!
Faith was absolutely flawless! The food was amazing too.
Great food and service as always! Special thanks to Faith
Food was delicious, and service was impeccable! Faith and Debbie are amazing waitresses! Thank you so much for a great lunch!
It was a very delicious meal although I ordered too much and could not finish my chicken sandwich. Faith was an excellent waitress who went out of her way to get me a Coke Zero from the Harveys that was attached to this location. Parking: Its good
Debbie was very kind courteous and attentive. She checked in on us several times. The food was very good this time with fresh fries and chicken was tender and juicy.
It was a good experience just super busy.
They have quesadillas, who knew?
Debbie was an amazing server. She recommended the holiday special and it was great. Was very patient with my toddler and fast. Thank you again Debbie !! Food : 5/5 |
Absolutely amazing experience every time! The service is unmatched and the food is delicious. Special thanks to Faith our server for taking such great care of us!
Our server was Faith and she did a great job. :)
Great Experience at Swiss Chalet Orléans! I had a wonderful time at Swiss Chalet in Orléans. The service was friendly, and the food was fantastic tender rotisserie chicken and delicious sides, all served quickly and fresh. The cozy atmosphere made it the perfect spot for a relaxed meal. Highly recommend it!
Great efficient dinner. Service by Monique was wonderful. We ll be back.
We were on a tight timeline when we stopped for supper. The hostess made sure our server, Faith, knew we had limited time. Faith was amazing and made sure that we got our meals in record time. Faith was very attentive and understanding. Her service went above and beyond.
Excellent food, generous portions, friendly service. Definitely one of our go to places.
Very good service Parking: Very good service
Parking: Great Food
I went with Henny on her birthday party. I love the food, service and ambience. We enjoyed a lot. Hope to come again.
This place is really great. I recommend this to everyone.
I love visiting Swiss Chalet for its cozy atmosphere and friendly service. As a vegetarian, I often go for the Vegetarian Wrap, which is packed with fresh veggies and a delicious sauce. The food is always tasty, and the portions are generous, making it a great spot for a satisfying meal.
Very calm and clean atmosphere.
My server Faith was amazing!! She was so kind and patient, so nice to my kids! Definitely had a nice supper with my family!! Kid-friendliness: Lots of children options!
Really recommend this place every one to visit.
Our server Faith was very personable, genuine and kind. I appreciated her great customer service.
Josee was my server absolutely amazing service
Perfect service
Short staff had to ask three times for a napkin and orders came to table wrong. Food was fantastic
Debbie provided excellent service. Our food was popping hot and delivered with a smile.
The severs Faith is wonderful and delightful
Shelly was very welcoming and nice! Parking: Plenty of free parking available Food : 5/5 |
Shelly was a very caring and attentive server. Thank you
Love the service, Faith was great!!
We really liked the food. I knew this was a new ownership. Food much better than AA few years ago. We stopped coming for a while but now... We will certainly be back.
The food was delicious and my server was just excellent! Thank you Debbie
We come once a week and we have a server named Debbie. She is absolutely fantastic! Great service makes you feel like you are family! Thank you Debbie we look forward to having you serve us every time we come in.
Fast service. Debbie is extreamly pleasant and an amazing waitress
Wonderful food and service as always!
The server was amazing. Thank you
Had quesadia was excellent
Been going to Swiss Chalet for about 50 years. If it wasnt always good food at a good price we wouldnt have been so loyal. I havent even looked at the menu in years... 1/4 breast with fries!
Service great. Food tasty as usual. Parking: Lots of free parking Food : 5/5 |
Come here often and it s consistently great.
Vede was an excellent server.
Faith was great, cheery and attentive. Food was tasty and FAST.
Experience was excellent and services was impeccable
Great service Hasib!!
Great service HASIB
Hasib is the best waiter ever. Our group loves him! We come here just so we get him as a server Kid-friendliness: Hasib is amazing!!
Great night, great service with Debbie! Perfect dinner with family!!
Great service HASIB... THE BEST
I dont get why people need to rate Swiss chalet they should already know its good
Parking: Na Food
Great place, friendly service from Faith :) - Classic Swiss Chalet food made well.
Our server Faith, is always pleasant and accommodating. She goes out of her way to ensure that our dining experience is smooth and friendly. The food is always delicious and consistently so.
Monique is awesome. She paid attention and was so kind. Love her
The food and service was amazing faith is probably the best server ever she was so kind and thoughtful the food was nice and fresh there signature dipping sauce was amazing and I totally recommend thank you faith !!!
The server, Debbie, was very nice and very patient with our son. The food came so quickly, too. Really good taste and friendly service. We will be back!
Food was good. Debbie was more than accommodating. Parking: Parking was good. Food : 4/5 |
I had a great late lunch! Faith is an awesome server!
The meal was very good and but the best part of our meal was our server Faith. Very pleasant, and friendly, and went out of her way to make sure our experience was the best it could be
Faith was amazing server, so friendly & a happy person!
Our waitress, Faith, was the best waitress we have ever met. She was friendly, knowledgeable, considerate, and attentive to our needs. She, who works at the Innes Road restaurant in Orleans, rates five stars plus.
Food was very good Staff was very pleasant Prices are reasonable Food : 5/5
Our waitress Debbie was wonderful! Food was fast and delicious. Would recommend
Great service! Debbie was amazing!
Always excellent food. The service is even better- polite, smiles, and attentive. Best service from Debbie at Swiss Chalet Orleans! Parking: Plenty of parking!!
Debbie was absolutely amazing as a server. 10/10 great service.
Delicious as always!
Great food and amazing service by faith. Highly recommend Swiss chalet Orleans Food
Excellent service by Debbie! Thank you!
Debbie was great!!
I went for dine in and Faith was a wonderful waitress.
Faith was the best , she welcomed us in and made us comfortable by finding the best table for us, always there to help us with details about our interests and minutes later the food had arrived . One of the best experiences at Swiss chalet , Thank you Faith
Great food the ladies take great care of me. My favorite restaurant. New waitress Monique served me today. Very professional and friendly.u Parking: All good
As usual, we have received an awesome service by Monique. She is very friendly and has a very good sense of humour. Great food, great atmosphere and great Staff!!!
All of the servers are wonderful here, especially Faith. Its always a pleasure being in her section.
Faith is an amazing server! Food was great!
For my friend Mike Today I stopped by at Harveys in Orleans as usual. This place is always pleasant to dine in. Both ladies at the front Reshma & Kalpana are always great to deal with. The service is great and I will continue going as a regular customer. I give this place Five Star!
Recent second visit to the Orleans location and I was quite pleased with the friendly service and the food was delicious. I was losing faith in Swiss Chalet as other locations were disappointing but this location was awesome. We were a table of 4 and we were all impressed. Thanks to the Orleans staff.
Good service. Food was good and hot.
I know what to expect at Swiss Chalet and this visit did not disappoint. Monique was friendly and attentive.
Service was Very good! Thank you Food
Waitress was great name is Debbie Parking: Great parking Food : 5/5 |
Kids loved it, a good place to go for a quick bite, fast service
Food and Service from Faith was great!
Perfect place for a bite to eat, and the team is phenomenal- shoutout to Faith for her outstanding service!
Thank you Monique for the excellent service Parking: Many spots Food : 5/5 |
Great food and service
Very fresh and juicy chicken, perfectly cooked. Must try Nice staff and good service. Will visit again soon. Food
Weve been ordering takeout every couple of weeks for a few years now. Using the app for about a year. Everything is always exactly as ordered, never missing any items, sour cream and butter for my baked potato is on the outside so it doesnt get hot with the chicken. Portions are great, service always friendly. We will continue to love this place, and recommend.
our waitress Debbie was very kind and helpful, 5/5 experience, always love for swiss chalet!
Very fast and friendly service. Debbie was so sweet and a wonderful server. We enjoyed our meal.
Debbie was great! Kid-friendliness: Great! Food : 5/5 |
Monique was very pleasant while serving us..
Faith is always a joy
Faith is awesome!! So pleasant!
Nice and relaxing. Just the right quantity of food. We will be back. Parking: Innes rd with lots of parking Food : 5/5 |
We had festive dinners and they were great. Faith was a great server!
The food and service are OK but management at this location dont hire enough staff so the wait times can be long. Half the restaurant was empty when we arrived today and we still ended up waiting at least 30 minutes. This location would be better if they actually sat tables and werent short staffed all the time.
Debbie, our server, was fantastic! The food was actually really good - much improved since past experiences. Parking: None
We very much enjoyed our weekly visit to this Swiss Chalet in Orleans, where we always have Debbie as our server, whos amazing.
Debbie was awesome! Fast and great customer service. She serves every time with a smile. Much appreciated! Thank you Debbie!
We always seem to get Debbie as our server and we always have a good experience with her. The food is good, service is good, no complaints here!
Great last minute dinner with the kids. Our server, Debbie, was absolutely amazing! Super friendly, helpful and accommodating!
Excellent food, excellent service by our Server Shushil.... Parking: Good parking Food : 5/5 |
Debbie was a great and attentive server. With a great personality Dietary restrictions: Great service
Debbie is the best server! We had a fabulous time at dinner. Thank you and we will be back.
Debbie is the best waitress I ve ever met. She is the best so don t lose her.
Debbie was amazing! Make her head waitress in class!
Debbie was excellent. Fast, polite and very efficient.
This is the second time we have come here to sit down and we sat without water or utensils or any staff member acknowledging our existence. We were there for 15 minutes before finally getting up to leave. The manager, to her credit, did try to make it right by offering a free meal and saying she would serve us herself. As I told her, fool me twice shame on me. I will not be taking my business here ever again as they have burned the bridge. Too bad, the food is good.
Very good experience, our waitress Debbie did a great job and our food was good
Fairh was amazing as always . We get her often late nights and the her service and the food is perfect . Keep her she is awesome , friendly , fast and personable.
Monique was excellent, very welcoming!! Parking: Not sure Food : 5/5 |
Had a great experience with Faith here today! Visiting from Montreal but will be back!
Got served by Faith today and she was so nice and helpful! Definitely worth the stop.
Great food and great atmosphere. Faith was amazing. Cheers
Another great meal with amazing service Thank you Hasib! ! Parking: Super location! Food : 5/5 |
Hasinwas amazing, best service.
Thank you Hasib! Great service
Faith was amazing and made our meal that much better. Parking: Great Food : 5/5 |
Faith is the best!!!
I loved it and faith was a kind and amazing server to us.
Great food and great service. A big thank you to Debbie our server. (Orleans, Ontario location)
Excellent food and prices. Service from Debbie, , our server, was also amazing! Debbie is friendly and attentive! Kudos!
Great, fast service! Excellent food.
The person who was serving was fantastic Parking: Lots of spot no problems Food : 5/5 |
Service was great. Food came to us fast and hot.
Faith was a great server. Great sense of humour and checked on us regularly. Give her a raise !
Faith is such a sweetheart and gives fantastic recommendations. Just a joy!
Great place to have a quick meal, and great service from Faith and the music is not too loud where you can t hear your partner. We come at least once or twice a month.
Josee was awesome. Great service and its nice to eat in restaurant
Excellent service from Faith!
We love Swiss Chalet. Its great chicken...that skin We also love coming for Kids Eat Free on Wednesdays. They have an awesome kids menu. We recently had Shelly(in Orleans) as our server and she was really nice and it was great service. Would highly recommend for families and their Tuesdays 2 can dine for 20$
Sushil provided great service! Great food and fast and friendly service. Nice touch with the lemon water to wash your hands. Thank you! Food : 5/5 |
Friendly service Parking: Large parking lot Food : 5/5 |
Good service
Our waitress Debbie was great. Food was delicious.
Perfect service!
Shelly was a great server!
Out service and atmosphere was great. Food was good and our server Faith was delightful. Parking: Lots of room and free
Faith was very friendly and efficient.
Shelly provided us with really good customer service with nice smile .....Thank you for your hard work Shelly.
Parking: Already
We got great service and food. Moniquewas most helpful and pleasant with our group.
good food and staff
Shelly and Faith were amazing, very friendly and amazing service! Food was nice and hot!! Food
Debbie is a star! Great service and yummy food.
Faith was an amazing waitress.
Everything was yummy and and are waitress was super kind and gave me chocolate.
Excellent as always Parking: Lots of space Food : 5/5 |
Faith has excellent customer skills.
Its quiet time during lunch, food was good we had soup and perogies, however the perogies were cold.
Faith was very responsive to our needs Parking: Nothing else to add Food : 5/5 |
Faith was excellent and enjoyed our lunch
Great food quality, Faith the server was excellent
Faith was our sever and she was wonderful! Delicious food and wonderful service. I mean who doesnt love free refills, delicious food and great service!
Shelly offer an excellent service. The food was very good.Thanks!
Great service
Debbie was a great server and was very attentive.
My husband and I had the nicest time at Swiss Chalet Orleans. Our server Faith was so nice and accommodating. Great food, cozy atmosphere, and exceptional service. We will be back. Thank you Faith