224 Ritson Rd N, Oshawa, ON L1G 1Z7, Canada
Freshii is a dynamic and innovative quick service restaurant brand and we want to be your first choice for a fresh meal. Whether you’re looking for something fresh, are vegetarian, or have specific dietary preferences, Freshii caters a wide range of customizable dishes, ensuring that everyone can find something satisfying and nourishing. With its vibrant and inviting atmosphere, Freshii is more than just a restaurant; it’s a lifestyle brand that encourages individuals to embrace community and wellness while enjoying quick, fresh meals.
Tried to order lunch, owners harassed me about an old review about how I didn’t like the price increases. Absolutely will not be back.
My experience at this Freshii location was quite disappointing, mainly due to the poor management. One of the managers was raising their voice at the staff, which created an uncomfortable atmosphere. It was clear the employees were under a lot of stress, and it showed in the service. The whole place felt disorganized, and the lack of professionalism from the management really impacted the overall experience. I came in expecting a relaxed, healthy meal, but instead left feeling uncomfortable. I wouldn’t recommend this location to anyone looking for a pleasant dining environment.
I had an unforgettable meal at Freschi, thanks to both the fantastic food and the outstanding service. My server, a friendly guy with a ginger beard and a fat ass, was incredibly attentive and made the experience even better. His recommendations were spot-on, and the whole night was a hit. Definitely worth a visit!
Not fresh at all… save yourself the trouble and choose another freshii location because this franchise is a mess. The strawberries were rotten on chia pudding and after spending $40 on two drinks two immunity shots and a pudding the manager asked to speak to me on the phone to dispute my ask for a refund and a new smoothie. We talked on the phone for way longer than we should have where she told me the strawberries can’t be rotten… when I told her I won’t be returning she said if that’s the case she can’t do anything for me which is crazy…. she did refund my pudding and had them make me a new drink after fighting me about it… normally if you serve someone rotten food you should own up to your mistake and be apologetic not fight for a $7 refund and a new smoothie.
Great customer service! Staff was able to suggest substitutes due to dietary needs which i appreciate.
I haven't been to Freshii for a while, but I will be back! Cobb Salad and Roasted Pepper/Tomato Soup! Fantastic! The staff here are great! Very helpful and polite. The sitting area is not fancy by any stretch, but most people take food to go. It was clean! Will be back. A little steep on the price ( maybe I am just old..), but $50 for two salads, two soups and a drink! But once again, that may be just me. It was very good, so no real complaints here..
This place has such a diverse selection and so healthy! The salads are so balanced with flavours, im a picky eater but I wouldn’t change a thing about them! The owner was so sweet and gave us testers of his flavours without us asking for them, smoothie was light and flavourful too! Will be coming back!
Great customer service! I just love the custom build your own bowl!! I enjoy coming to this location, its always clean and the food is fresh!!
One of the best freshiis Ive been to.
Nice and healthy food! Great service
We just ordered for pick-up and our food was ready within 10 mins and was super fresh !! The wraps were stuffed full!!
had I not eaten here at least I would have accomplished 24hr fast feat.. total rip off.. just walk few steps, for 15 dollars you get a super nice salad at Costco; frankly I started realizing this as I start typing this review..
Server had me repeating myself when placing my order. Then after handling the register, taking money etc. she proceeded to make my food without washing her hands. In an industry where health and safety is top priority I was disappointed. I ve been to other freshii locations and never had to tell someone to wash their hands before making my food. Very unsanitary and I feel management should review sanitary protocols with their employees.
Horrible food quality don t go to this location.
In this pregnancy all I been eating is freshii and I been to multiple different location and this was far worst experience I had .. Service was not polite but top of that I got a choclate peanut smoothie (which didnt taste like how usually everyone makes for me ) and Buddha bowl was just not nice at all.. This was a good location I used to go during summer and so disappointing the service went bad ( staff members werent friendly at all today )
Worst of the Freshii locations. Served a half of bowl and missing some of the toppings listed. Nope never again.
Food is always great and the owners are very nice!
Best Cobb salad i had. Fresh, tasty, good portion and well balanced!
Clean. Fresh. Great service.
Been going here to purchase food which I enjoy (regular customer). Needs improvement with the customer service...I was in the area twice and chose to use the restroom only to be argued with by the lady to the front with the accent (Middle Eastern look/short) stating it was out of order which it wasnt knowing I wanted to go urgently. This is unacceptable especially for a regular customer! Good business ethics is NOT just about receiving peoples money but GOOD customer service.
Had the Buddha satay today really delicious and healthy. Awesome staff and healthy food. Highly recommended.
Great service and healthy tasty food
Walked in at 7:40 closes at 8pm and staff had already cleaned up everything. Was given attitude and spoked to very short. Rude
Such kind, caring and generous people work here! And the food is always delicious! Lots of vegan and gluten-free options. Thank you for the falafel! Dietary restrictions: Lots of vegan and gluten-free options, and ability to modify menu items as needed
Watch out for the Pangea bowl. This location makes the top Look very presentable but don t be fooled like me! Unbeknownst to me - small assortment of toppings with 2.5 cups of rice!!? I take the L here. I will give this location one more chance. Next time, I will ask for LESS rice/more topping & open the bowl before leaving to avoid any disappointment. :)
Visit of Freshii today Pros - VERY clean and bright inside - large windows with plenty of light - lots of space in the common area and bathroom for wheelchairs (with accessible buttons) - workers are very respectful - food is delicious and healthy Cons - need better labeling for fridge items - small serving sizes - need cushions for the chairs - need table option to sit down and can wait for food Will visit instead of Panera Bread Vegetarian options: Many
Ive been to a number of Freshii locations. This one in particular never puts enough sauce/dressing on. Ive been disapointed before. Hopefully they change because I like having a Freshii nearby.
Best healthy place to eat in Oshawa
Foods expensive but is consistently prepared very well. Good job
Tried for the first time and it was pretty good. The only thing that we didn t like was the portion size for protein. Since you re already charging extra for protein, the portion size should be decent enough for one person, which it wasn t.
Always fresh and tasty. The people who run this location are so friendly and helpful. Never have I had a bad meal from here and I go quite often. Thanks for keeping it a great place to get great food.
I hate to say that because freahi is my to go meal, but the bowl is not full as it should be!!! Im extremely disappointed!
There is a one man working, He is very rude attitude
Unprofessional male staff and poor service.
I come here all the time and today I wasn t happy with what I got. I understand they have to increase their prices but I certainly did not get what I paid for. I asked for a Bamboo bowl, add beets and my choice of protein was chicken. But when I got home, I looked at my bowl and didn t get any beets, 3 pieces of broccoli and 3 pieces of chicken. I tried calling the store a few times and no answer. I m very disappointed. I don t think I ll ever go back.
First visit here. Absolutely lovely owner. Tried several samples unsolicited. Food was great, accommodating and clean. Will be returning. Highly recommended!!!
Food is really delicious with alot of great, healthy options and alternatives for a vegan diet. The owners were absolutely wonderful when I went in my first time. I wasnt familiar with the menu and all of the customizations you could do. They were so helpful and have my son and I samples of their amazing smoothies. We cant stop ordering freshii now that weve tried it!
My sister in law brought me in to this location this past weekend.The store itself was very clean and aesthetically pleasing. I found the menu had many options for me ( vegetarian/sugar free). There was a man helping us that day and he was so fantastic! I wished I grabbed his name. Fantastic customer service and took the time to show us the menu and all its options. We even got a couple samples to help narrow down the choices! Will most definitely be going back!
I am so disappointed in about the my experience. I made an order through Uber Eats on Thursday evening 6 pm, my intention was to schedule a delivery for the following day. This order was for a meeting on Friday 12 pm. Immediately I realized my mistake and frantically started to reach out to Uber eats, their live chat recommended I reach out to the merchant and I tried over and over their phone it was not getting through I finally did and I spoke to an individual who said hes the manager called Tony. I explained my predicament and he was very rude, he told me that is not his problem its my problem and I should figure out what to do with this food...(16 orders costing $284). I definitely understand this would have not been a good business deal but all I wanted was for him to meet me half way ....I am sure he has experienced this before. His tone and language was very wanting and honestly wondered how he is a business person. I have been ordering our meetings meals from Freshii but that has come to an end. To close this review the Uber driver who was going to deliver the food was awesome her name is Yvonne, we spoke and she called Uber Eats on my behalf and I got a total refund for the order.
Always fresh ingredients, great service and delicious food. One of the best freshii locations I ve been to.
This location is mice and clean, great behave, stuff are really nice and quick
Buddha s bowl with Falafel including tax $14.67. Good size a little expensive, not enough spicy peanut sauce. It looked like they put a couple of teaspoons of sauce. I was digging through the whole bowl looking sauce. It was just dry. I had to add my own peanut sauce. So over priced something I had to change at home to make it taste better. Friendly people, I may try it again but hesitant.
Ordered a bowl, go here pretty often. They tend to make mistakes and just pull things out. Servings are skimpy. What really got me mad though is my partner goes there and specifically asks if the cabbage is a mix with carrots or is it just carrots. They say just cabbage, so we select it in a custom bowl. I can t have carrots because I m allergic and he gets home to them having put carrots in my mix, one giant chunk of cabbage, which is gross, and they missed another one of my toppings now I can t eat it and I d have to go back in person to get it fixed. What a waste of my time. Not even going back. Terrible attention to detail on a place that literally has it written out in front of them. Also wouldn t pick up their phone and didn t ask for half sauce but definitely didn t put nearly as much as prior times. Not impressed. Would not recommend Dietary restrictions: Does not abide by requested restrictions
Best customer service , environment is friendly. Staff are extremely knowledgeable and make great recommendations.
Order was wrong even though it was repeated right when we were ordering. The man was very friendly the lady has a chip on her shoulder
Very good salad bowls. Easy to make substitutions to accommodate allergies or your preferences.
Good service
If youre looking for a light and fresh meal. This is the place. Yes, it can be filling but not leaving you overbearingly stuffed. A variety of bowls and if you like a hint, a dash or a splash of spice, they have that too. The manager was very polite and accommodating being my first time there.
Nice clean fresh food great service and impeccable staff. I could eat here everymeal I didnt realize how good it was in comparison to other places like it
I am so glad i can go in and look at the fabric I need. Its for my Guinea pigs but, theyre special too
Great place. I love the healthy choices. If Only They didnt put cheese on everything. Sometimes the ability to ask for customizations is taken away on food delivery apps. Then I dont order.
Check your order... they will put rotten and spoiled items in your order. Order today using skip the dish app and receive rotten spoiled avocados. Avocados was so brown and soft. Should have been put in the garbage but instead they put in my salad. I order Sunday April 11 at 12:30.. using the skip the dish app...I would go back to the restuarant but unable to do so at the moment. Shame on you whoever made my salad. Youre disgusting
Im loving Freshii especially Tex Mex bowls! This is the best food I have ever eaten. They have so many different options for vegan food too. I go there once every week!
I have been to freshii all over North America in fact when I travel I look for them. This by far is the best franchise ever. Quality quality quality and proper portions.
Quick service. Great food. Lovely staff.
Ordered Steak Queso tacos via Skip the Dishes. Was delivered promptly, and ice cold. Flavor was good, but reminded me of a leftover lunch that sat in my cooler on a construction site for 6hrs. If I wanted that I would spend $3 on a bologna sandwich and save the $25.
Staff behaviour was so rude the girl with short height.might be name was hamida
Super fresh and yummy!
I ordered via ubereats for 2x of the meal deal which costs over $50 a meal deal consists of 2 entrees, 2 drinks and 2 snacks I ended up with only 1 meal deal and am now having to go through the ubereats application to issue a refund to resolve this is not the first time this location has issues correctly processing their orders for ubereats just a warning to those ordering here
I just recently tried Freshii for the first time and it is the best and I have been missing out
Inconsistent portions with the order all time. Now started charging $1 extra for Sause
Delicious. Please get a franchise in Whitby
Love Freshii! Golden elixir
Well I thought this was the new weed store in oshawa but turns out its healthy food. What a disappointment.
Food was not too bad. But I wasnt sure had been wasted. Vegetables are not wet at all. Also, its little bit pricey.
The food is always SO good (and super fresh, obviously) and the staff are absolutely amazing.
Im here at least like 10 times a week. Yes, sometimes twice in a day. Need I say more?
best for vegetarians
I noticed the metaboost salad was not available through Uber eats and once I called they were more than happy to work with me and arrange to get that salad by ordering a one of similar value while they corrected Uber eats. Absolutely amazing service and it was delicious!
Great selection. Great taste!
Healthiest fast food you can get.
Super nice staff and our food is always delicious. We come here at least once a month and always leave full and super happy.
The food and portion size was great at this ritson rd. location.... the ajax freshii at rossland and harwood is awful .... bad lettuce and no avacodo (they only told us when we picked up not when we ordered that they were out of a main ingredient)and just as bad their portion size is noticeably smaller....very disappointed and not going back. First time I gave a bad review for a fast food place.
Son loves this place me as well thanks great service
Fresh, fast, and delicious! Big portions so dont let your eyes be bigger than your belly!
Fresh & delicious
I ve ordered Freshii a couple times off Uber now and their salads are amazing! So fresh and great portion sizes. Would love to come visit the restaurant when I have the opportunity.
My best friend and I go to this location probabaly once a week, the workers are so friendly and remember you and your order. Have been to other locations for convenience but this location is really worth the travel and the dollar! We are obsessed with Freshii and this location Highly reccommend !!!
The staff here are super friendly and the store is impeccably clean. Highly recommend this location!
Ahhhhhmazing. Great selection, fresh, good quality ingredients. Lots of great healthy options to choose from. My favourite is the Tex Mex burrito on a high carb day. But the bowls are fantastic as well. Highly recommend. So happy it finally came to Oshawa.
Extremely friendly staff, always very polite and have great suggestions. I ve been coming weekly for that past 6 months and have never been dissatisfied with the food. A great place to eat if you want a meal that will keep you full and energetic throughout your day
Overpriced, small portions, minimal amounts of meats on salads
The food is ok. I ve tried a quite a few dishes now. I would say the teriyaki bowl is probably their best item on the menue.
Nice and clean
super cute there, staff is kind and the food tastes great
My ten year old daughter loves it! Smoothie was good too! Expensive place though!
Delicious. Healthy. Fast
My new favourite place ita so good
My favorite salads and dessert. Modern but simple.
Dynamite salads
Great food. Very healthy and filling
They make the best salads in Oshawa
Delicious menu great prices decent staff...if you have never been here...I highly recommend it
Its very good healthy and you can have it for lunch I love my Kale Cesar salad
I wish I could give this location a zero star, but unfortunately Google will not allow this. I ordered a kids Kung Fu Bowl, and this was the chicken I was served. This chicken was certainly alive an hour ago. Cluck Cluck. Im extremely alarmed at the salmonella that is definitely populating in my body. Please see picture below. To the owner of this franchise, please do not continue to serve raw chicken to your patrons as no one likes to be sick on a nice summer day. Not recommended. Not dine safe. please FIX YOUR FACILITY. #kitchennightmare #gordonramsaywhereareyouat #ew #rarechicken
Service is terrible. All I wanted to do was pay for a bottled water and neither of the girls payed any attention to me. Ignore me.
I have just had one of my worst service experiences at this restaurant. I have been ordering for our family most Fridays with no issues, probably about twenty times. Tonight I ordered two Oaxaca bowls for me and my wife and a burrito for my daughter. When I exited my car with the order, the paper bag holding the order broke, strewing the bowls onto my driveway. It looked like there was some spillage while the meals were packed as the bottom of the bag was soaking wet. Now, at this point I am not upset, these things happen, and any restaurant that adheres to a customer focused service model will replace your meal. I called the restaurant and explained the situation to which he responded Im not sure what we can do for you. I asked for replacements, the response being that he was not authorized to do so and would call the manager. I was refused the replacements. After a little back and forth, it became apparent that if I returned with the dropped meals, I could have a replacement. Now to be fair, I probably should have mentioned that I could bring the dropped meals which I had scraped off my driveway, and to be fair, this should have been offered to me in the first place. So far here is what is wrong with their response: *refusing to replace the meals implies that I am dishonest and attempting to get a free meal *lack of communication: they should have stated to bring back the dropped meals for replacements *staff are not empowered to make decisions for their customers When I arrived to pick up the meals, I really wanted to explain that I was not upset that the bag ripped open, but at the response to the situation . Here are some of the things that were said to me: This is not something that is on us, we are not obligated to do anything for you No other restaurant would replace your meal for you We are doing you a favour, we dont have to do anything There was much more. I asked for the name of the manager. You can come back tomorrow any time and speak with him He refused to give me his name. I asked then for him to just finish making the bowls. All the while he kept talking at length repeating that that they had done nothing wrong, they didnt have to replace the meals, they were doing me a favour. When I left, he sarcastically said make sure you dont drop it. If you wrote a manual for how not to treat customers, this employee would be in it. I will never be back
Stopped in for a quick bite after a long day. We were met by the really nice owners in a very accommodating manner and it felt like home. We ordered a burrito and a bowl. Both were unbelievably delicious. This restaurant is one of cleanest I have ever been to. Keep up the good work. Highly recommended.
Amazing food, great stuff ,fast and good service ,every thing is fresh,the place is very nice and clean l will go there again and again
Was disappointed with the smoothie...and the prices were a little inflated for the quality of the food.
Fast, efficient service!
First time at Freshii. Great food and service, love it. Ill visit again and again...
perfect food and frandely staff
Love freshii and that we now have one in Oshawa. The bowls and smoothies are the best! Edit: I cant believe I posted such a positive review just 10 months ago. Ordered from here yesterday and all four orders were a complete disaster. They had little to no ingredients and ended up being almost nothing like their description. What a joke. I fed my 4 year old plain quinoa with a few chickpeas and a few pieces of rubbery chicken - in what was supposed to be a kale cesar salad.
Great food. Nice people.
Fabulous food, excellent service!
Very friendly staff and their Falafel is awesome Made without frying!
very tasty
Good food. Friendly service. They just have a real hard time having your food ready when its suppose to be if you order using the app. 3 of 4 times I have used the app I have had to wait while its made. You cant cancel in store either once its ordered on the app. Very frustrating.