701 Eagleson Rd, Ottawa, ON K2M 2G1, Canada
Down-to-earth destination offering sauce-soaked slow-smoked ribs, brisket & pulled pork.
Dec 16 2024 4:00pm I called and made a order for pickup and when I got there I asked if they had forks and the young man serving me gave me forks. I didn’t tip because I don’t tip when I pick up food it’s not like I’m sitting down and your bringing my a glass of water. the next day I call and order more food because it was good and a fair price. The person who served me the previous day told me when I picked up the food that the forks were already in the bag. He remembered that I wanted forks through the phone call. This is going above and beyond my expectations so I tried to give him $5 cash for himself and he refused and told me just to put it in the tip jar to I assume share with the team. This checks every box of a quality person he deserves a good raise because you can trust him to take care of customers and you want to keep classy individuals like himself for as long as you can. My only complaint is on the food I ordered a Texas poutine it comes with brisket and it was great but they were such big pieces of brisket you couldn’t fit any fries with it so maybe next time I’ll just ask if they could cut the brisket into smaller pieces but it was still really good.
I am a regular client ordering deliveries all the time. Recently the chicken BBQ are arriving highly dry, and no moisture and some burned. And the fries like they have been cooked twice. At first I ignored maybe it's one time thing but now it has been 3 times and even after reporting this it's the same. This is the last time il order front this and it's a shame because you charge very high price and you used to offer high quality BBQ . Now since some time things have been extremely declining in value. For 40$ invoice very bad quality.
Authentic smoked Bbq, so authentic infact that its smokey in the restaurant from it. So in essence youre smoked while eating smoked meat. My kind of place. Food was great went with a group of 10 and everyone loved it. Fries were perfect. I will try the smoked wings next time.
Truly amazing ribs and wings! Smoke barrels out the door as you sit in a true southern atmosphere. We'll done!
Best smoked anything I've ever had. I honestly cant remember better ribs. Same for the baked beans. The pulled pork was very good. The wings were good. Even the coleslaw was unique, in the best way. I wish they were on the same side of the city as I am. I will definitely need to order food to bring home with me from work.
Got the Elvis platter. Was amazing. The ribs and pulled pork were out of this world. Also the gentleman inside was super nice. This is a must eat in the Kanata/Ottawa area. Ps I started eating before I took this picture. It looked a lot better before I started going to town.
Love their food. Generous portions with decent pricing Went in on Tuesday night so we got the Tuesday special with 1lb Pulled pork, 1lb wing and "small" fries. Their fries are enough to share among 2 person Their nachi is very good as well, with drizzle of BBQ sauce in top. It comes with BBQ pulled pork as one of the topping Can't wait to try their ribs
Went there tonight with my 3 kids and boyfriend. My boyfriend is from Toronto where they have many big bone barbecues and said I had to try it. I’m telling you, don’t sleep on this joint! So finger licking good! My boyfriend tried their 911 inferno wings back in the day and tried them again tonight. Still says they are the hottest wings he’s ever tried
One of the best brisket. Staff is great
The food is amazing as well as the atmosphere! Great value for delicious tasting high quality food! I always recommend to friends and family in the area!
Awesome BBQ!
Delicious food and amazing service!
Delicious beef brisket sandwich. My friends had the ribs and chicken wings combo and loved them. I will be going back to try them myself.
Food very well prepared, prompt friendly service, small family run business.
This place runs out of ribs within 20 minutes. Learn how to stock and fridge and meet custom demand. Don t waste your time trying to get food here.
Literally the best wings I ve ever had. Had my first ever smoked wings and they were awesome. I even tried my wife s honey garlic wings, which I m not a fan of and even they were good. I highly recommend and they are now my go-to wing place. They even have beer.
Worst experience ever when it comes to dealing with customers service Ethan made a mistake and instead of owning up to it he argued me over the phone about what I said was my order and what I asked for. Great food but bad customer service
Beef ribs ftw!
Wish I could share the pictures of my son enjoying ribs without fear of doxxing him lol. The kids menu is an AMAZING value! I think I had the best chicken fingers Ive ever had here. Only been a few times but every time has been an amazing treat. If youre looking for BBQ in Kanata cant recommend highly enough.
Highly recommend. The real deal.
Excellent bbq, huge portions, great prices. It s a no frills location that totally delivers!
Amazing food at a great price! And the owner is super friendly Food
Excellent food. Great service
Brisket was delicious, service was super friendly
Great take out Ribs .....love them.
We ordered from big bone for our wedding. The food was amazing and delivered on time. All of our guests were very happy with the food and the portions were so big we got to take a lot of leftovers home to eat later. They were also very competitive with their pricing.i would highly recommend for anyone hosting an event.
I had ordered food on Friday and the quality and taste were not there. I was going to submit a bad review but I decided to phone and talk to the manager and I have to give a HUGE SHOUT OUT to the manager. He listened to my complaint and he immediately rectified the situation and made me feel like his customers DO MATTER. I personally thank you ( manager ) for being so cordial. A lot of other places could learn from your professionalism ad if they did learn something from you ten there wouldnt be so many upset customers. Once again I thank you for the professionalism.
The best pulled pork sandwich Ive eaten. I love their BBQ sauce!
Held off on reviewing for my second visit. Pricey, but I dont have a problem paying for good food. And this food IS GOOD!! Food
Best ribs, wings, and pulled pork I ve ever had!! Definitely recommend.
Great servers but the food was lacking a bit
For a rare family gathering, we placed a $210 takeout order for 6 people. When we got home and opened the order, 1/3rd of it was missing! Since it would have taken too long to replace the rest of the order, we agreed to get a refund for the missing food as a gift certificate. When I picked up the gift certificate a few days later, they only gave me $25. That didnt even cover the missing food, let alone an apology for the ruined dinner.
Worst brisket in Ottawa 95% fries and 5% meat that was chewy like old rotten tire:-( Food
The best BBQ in kanata. We order at least once a month.
Smells and tastes sooo good. Everything was on point, the smoked wings and the moist cornbread were stand outs for me. The service was so good too! Can t wait to go back.
Great portions and food was amazing! Very quick service as well.
Kid-friendliness: Good Food
I loved the braised wings so much that I completely forgot to take photos. The taste of the chicken respected the standards of meats that pass on the real fire. I have no doubt that the next time I go to Ottawa, I will visit this restaurant.
My favourite BBQ place! Great food, fast service, perfect sized portions.
Ribs were ok. Pulled pork was very sweet (the sauce tasted like katchup). Corn bread was good. Beef brisket sandwich was also too saucy. Burger was so so. Kid-friendliness: Kids menu available
Chain restaurant quality. Server was nice. Bathroom dirty with no paper towel or toilet paper. Food
Was wicked.... I had the ribs, poutine, some slaw and beans. Was wicked... I really enjoyed their BBQ sauce. It was delicious. Seriously a wicked spot that I would encourage anyone to try. Good vibes and solid food. The only thing I would recommend is that I think they should evenly distribute the BBQ sauce on the ribs. There was portions that weren t covered really.
Great food, great service.
These are the best wings
Ordered the Brisket Cheese Steak for take out. The blonde lady at the front cash was extremely rude and unhelpful. I asked about the portion size, and she replied smugly with attitude in her tone. My friend also asked her what kind of beans they were serving, she replied with a rude theyre just beans. Not only was the customer service horrible, but the food turned out awful. Ive never had anything so dry and flavourless in my life. I expected the beef brisket to be juicy and savoury, but the consistency of the meat resembled more like dehydrated beef jerky. The slice of cheese was also cold.... Additionally, my friends and I ordered for takeout an hour before closing due to not wanting to be a hassle to the staff near their closing time, and when we arrived back home, we discovered that at least 3 of our side orders were missing or incorrect. Disappointed, will never return.
One of ottawas little kept secrets, they have the best smoked sausages I have had across this country, the beans, cornbread are very tasty, the coleslaw is better than Saint Huberts, the staff are super friendly and very passionate about their food.
I go in every couple of weeks for their Wednesday beef ribs. Always delicious, always great service.
Top notch service and great BBQ comfort food at a great price!!!
Great BBQ portions and the flavour is amazing! I recommend the combo platters for a little bit of everything. The cornbread is also a must.
Terrible food. Dont go here. Ordered a pulled pork sandwich. Pork smells and tastes gross and BBQ sauce just tastes like ketchup. Probably the most disgusting pulled pork sandwich Ive ever had in my life, I took two bites and threw it in the garbage where it belongs. What a waste of money. Not to mention the fries are god awful.
Great service and the best BBQ Ive had in Ottawa. A big thank you!
It s TOO good!
Ordered twice now. Both times we were missing food. One time all sides, one time all of out pig skins. Very disappointed that we have to take this place off our list for hosting partys as they simply can not be counted on :( Insult to injury, they will refund what yout missing, but when you are missing all the sides and only have meat, your left scrambling to host your party... $18 is a petty compensation for unreliability. Maybe one day we will try a sit down meal but I dont recommend ordering.
Nice place. Good BBQ.
We ordered from big bone through Uber at 7:15 pm Apr20/24, delivery time was 7:55, at 7:40 we are informed that the merchant canceled because they couldn t fulfill our order, not cool!
Straight schmaking and maekin, all the BBQ is good but my personal favourite is the corn bread its 10/10 .
Amazing BBQ!!!! Not disappointed one bit. Must try if you are in the area. Big portions, tender and delicious. Best bang for your buck when I comes to BBQ done right. Kid-friendliness: They offer a kids menu and high chairs.
Great food. Pleasant owner. Polite friendly. Accommodating. Their pouting with their homemade sauce is so good. My first time time their will definitely go back. I had the burger .was fresh and very well cooked.
Ive had the ribs before and ever since,Ive been craving a GOOD rack of ribs. My father and I drove 2.5hrs to go eat these delicious ribs! It was my first time dining in and the service was great and the atmosphere was a nice small spot to enjoy some Delicious food. I got Mondays 38$ speacial platter of 1 full rack of ribs, 1lbs smoked wings(amazing),and choice of fries or onion rings or a salad. Let me tell you... the size of the ribs(juicy) and wings were definitely worth the drive and the $$. The staff and owners are very friendly and attentive. I enjoy their cornbread too if youre in Ottawa or just want some great BBQ this is the spot! Ill definitely be returning. Thank you guys
The smoked chicken wings are spectacular as are the racks of Ribs, the combo platters are a delight
Did a large takeout order, shoulda tipped, left out the coleslaw and got pulled pork when I wanted beef brisket. Got hamburger buns instead of garlic cheese bread. The ribs and wings were delicious!
I walk in....instantly happy....good people...amazing food...and wicked staff...thank you!
We ate at Big Bone BBQ with a group of 8 (5 adults and 3 children) and they were happy to accommodate our group. The food arrived quickly and was delicious and our server was attentive and friendly. The kids all enjoyed their meals, there were great options for them to choose from and large portions. The adults in our group all thoroughly enjoyed our meals as well, the food was hot and the portion sizes were just right and a great value. Can t wait to return!
Found this place by accident! BEST FIND OF THE YEAR! Where have you been? Lol.... Food : 5/5
Best food in ottawa amazing atmosphere top notch quality and delicious!
Great food. Place to go for brisket or ribs. Great service. Employee did it all served, cooked and did cash and had a great personality
We just tried this place for the first time today. The ribs are a religious experience! I took one bite, and my hands went UP! I was praying to the BBQ Gods in thanks! My husband had the pulled pork sandwich, which disappeared so fast that I didn t even get a chance to ask to try it. We got take out, and when we got home the fries were still nice and crispy! Oh! And the corn bread! .oh .that corn bread I am actually happy that I live a bit of a drive away from this place, because if I didn t, I would be in trouble Wheelchair accessibility: Fully accessible.
My daughter was on a quest for poutine and this was the closest place after a google search. We walked in and the vibe was definitely for us. We had a blast rocking out to the playlist and sampled the poutine, ribs and wings. Stellar food and excellent service. Parking: Strip mall parking lot, plenty of availability. Kid-friendliness: There were a couple of kids in the restaurant and were enjoying the food.
Good food and great serving sizes. Service was really good.
Ribs and pull pork tastes very good. Ordered party pack, which has good mix of items. Love their corn ! Seating space is rather limited, and staffs are friendly. Will come again.
My gosh this was a huge disappointment. I was unhappy to discover that all the meats (yes, including the ribs) were dry and fairly tough. There was very little sauce on them and if you wanted any more you had to pay. Almost none of the myriad of sauces listed in the menu were available. In fact, I was TOLD which sauce would be on the dishes and told that they would not make it any other way. I was hoping for a good feed of ribs from a local shop, but no. It didn t turn out that way at all. Specifically with the ribs, they were flavourless. Their lack of flavour could only be attributed to having been cooked in water then heated on a pan with the sauce. Very very disappointed, and the prices were out of line with the poor quality of the food. I recommend you find a different ribs place than this one.
Definitely some of the best wings I ever had, fries are wicked too. Will come back for sure
GF and I picked up the brisket sandwich and brisket cheese steak and sides, excellent. Lots of food, fresh, delicious. No regrets, check it out.
The pulled pork sandwich is really good!!
We had heard good things about this restaurant, but were disappointed with our meal. I ordered the crispy chicken sandwich, which the menu said was a coated chicken breast. It turned out to be two chicken fingers on a bun with lettuce and tomato. This would have been somewhat okay if the chicken fingers were chicken breast as the menu stated, and not some frozen strips. Maybe this was my fault assuming it was a whole chicken breast and not something youd buy in the store. The 2 stars is for the pulled pork sandwich, which was the only decent item in the order.
Delicious food and good prices! Tastes just as good as food I ve had in the south. A must visit if you like bbq in ottawa.
Unclear if not complicated pricing for Wednesdays Beef Ribs special. The price will be a bit more to change that combo to beef ribs. How much is a bit? Staff are very friendly! However, definitely recommend and will return.
Very very tasty, big portions, kansas bbq sauce is awesome. Removed one star because they charged us for a full chicken tender plate for our 4yo kid. Told them and it stays like that
The food was good and there was plenty of it. The menu on the website is outdated as prices were substantially higher than expected
Great experience
This place popped up first on yelp when we searched for a BBQ place and the reviews were good, so we gave it a whirl. WOW about sums up everything - it was all delicious, the smoked ribs and wings, the pulled pork, the beans and coleslaw, the cornbread, the sauce, the onion rings and the pig skins. Restaurant was clean, staff was great! We ll be coming back for sure!!!
My friend and I ordered 2 lbs of the Fried Wings along with Montreal Dry sauce and Hot Creamy Parmesan sauce. The wings looked and tasted OLD and boy they were tough too. The coating was so hard that I had to use a butter knife to cut it off in order to reach the meat inside, which turned out to be bland and certainly not juicy. The Montreal Dry sauce was merely one tablespoon of Montreal Steak Spice. I measured the stuff just for the heck of it. Dry spice does not fit the definition of a sauce IMO. As for the Hot Creamy Parmesan sauce...ARE YOU KIDDING ME?? It was a small container of bland white salad dressing (?) with a thread of red juice running through it and a small mound of powdered parmesan dumped on top. They hadnt even made the effort to stir this concoction to make it into a homogeneous sauce. And it was not hot in the least. Hands down the worst wings either of us have ever eaten in our respective lives. We both actually felt ill after the meal. What a disappointment. What a sickening waste of money in these trying times.
Ordered the party pack #3 to go . Very good. Corn bread needed something
So so so goooooood!!! Best cornbread I think I ve ever had and the wings and ribs are amazing.
Excellent place with authentic flavours and texture. Enjoyed the lunch
Food was delicious and the server was outstanding Parking: Parking lot, lots of spots Kid-friendliness: Nice kids menu Wheelchair accessibility: Would be a tight fit for a wheelchair but I m sure they could accommodate
Went here while on a trip to Ottawa because it wasnt too far from out hotel and had good reviews. The food was very good and the staff is friendly. Our server was great at telling us about items on the menu when we said we hadnt been there before. I loved that they had platters on their menu where you could try a little bit of everything. A good place if youre hungry or want to split a meal with someone. The portions are large and a good price. Also, the sauce and smoke on each meat is a little different, so its not too much of anything.
One does not cube smoked brisket and toss it in sauce! I dont know what to call it, but it wasnt barbeque. Ribs were OK, but not worth going out of your way for. Ambiece was kinda Texas Smoke House vibe, which made the brisket abuse sadder still. Parking: Strip mall location. Wheelchair accessibility: There did not appear to be any access issues in this ground floor, strip mall location. The washroom facilities were small - motorized chairs would certainly not fit in the space available.
Great little hidden gem. Not great for large groups as the seating is limited, but parties of 6 and under is great. Food is pretty, some of it was a little bit greasy, but its to be expected with a BBQ Smoker place. Parking: Large parking lot.
Great good; great service; reasonable prices.
Amazing!! Never been before. Got a dinner for two. Left with another dinner for two the young lad working was super friendly. I will be back 100 %
3rd time here.. Wings Ribs and everything is great.. Love this place. My only problem is that I am not from around here :( Smoked Ribs, Wings are just great. Parking: Lots of parking
Ordered Brisket sandwich combo and it looked like pulled pork when i got home. Drenched in sauce to the point I couldnt taste the meat at all. Ive come here before a few times and its been good but this time was left quite disappointed .
Walking in the aroma of delicious food captures your senses, then you are greeted by a friendly staff member. The cozy interior, which was very clean considering how busy it was and the fantastic menu and delicious food makes it a worthwhile visit!
Be there 3 time and each time the person handling the transaction is rude and last time they forgot my fries and when I came back didnt even apologize. The food is amazing but service is a 0.00
The first thing you notice is how great this place smells. Service was friendly and the food, delicious. The meat on the ribs soft and succulent and all food served at the perfect temperature. My partner said his poutine was very tasty. Would come again when next in town and I recommend you try it out.
Wow!! I couldnt be more impressed with this restaurant. The food was incredible, the servers recommendations were awesome. We will definitely be back!!! Cheers
Great stop for lunch. The pulled pork was to die for. Portions and prices were really good. Super friendly staff. Will be coming back the next time we are in town!
Fantastic Rib joint. Meat is sooo tender, and the sauces they use are fantastic. Highly recommend this BBQ joint. Great food, southern atmosphere, and friendly staff. Bring your appetite, portions are huge!
My father was was gifted two 25.00 gift certificates. He went in to pick up his order and wanted to use one entire gift card and half of the other. The staff member said he was unable to do that. Either the gift cards had to equal the exact amount, or he could use the second gift card but they d keep the remainder. My dad asked to speak with the manager, who gave him attitude and said he couldn t do that. You should tell your staff to advise your customers they have to get the exact amount for gift certificates, otherwise the restaurant will steal the rest of the funds. I ve been in the restaurant industry for 10 years plus and have never heard of such practice.
Great BBQ spot in the west end. Love the wall decorations. You definitely want to have their smoked wings: they are delicious!
Great wings
Two friends and I stopped in for lunch this past Saturday. We ordered the Party Pack 4 which was the perfect amount of food for the three of us. All the meats were moist, tender, and covered in BBQ sauce. The sides were a hit as well (corn bread, beans, slaw, and fries).
I always enjoy my experience here. The food is great.
I ordered through uber eats and the driver was running late, even with the driver (not big bones fault) was 40 minutes late the food was still hot and crispy!! It was absolutely delicious 10/10 recommend.
Was in area and decided to just stop in and order and I m so happy I did! Got the fantasy burger with pig skins and MMMM MMMMM MMMMMM!!!! Fries were perfectly crispy and not overly salted, burger was cooked to perfection , pulled pork wasn t drenched in sauce, potato skins were so crispy. And I have never liked coleslaw but my husband got me to try it and I went back in to order a large because it was so freaking good ! This place should be on the Canada s version of you gotta eat here because it deserves that! The guys were also great. The chef , obviously deserves recognition but the guy behind the counter cashing me out ( unfortunately I didn t get his name but he has blue eyes and slim build ) super nice but not that annoying customer service friendly just genuine and made my visit comfortable. I m definitely returning for more. Kid-friendliness: Staff isn t wearing scantily clad clothing ( mind you when I went it was guys ) lol but no crop tops or butt showing shorts were worn. The place is also not loud so I would definitely bring my 1 year old here
The grilled meat is very delicious. Convenient travel too
Super tasty ribs!
Both fried and smoked wings were delicious! I will definitely be back soon.
Amazing
Best southern BBQ this side of the Canadian border. Amazing huge portions, lots of sides and cold beer. We always stop by when were in Ottawa. Wheelchair accessibility: Accessible at street level
I ordered 4 pounds of chicken wings and this is what I received. It cost $110 I am so upset, this is an absolute rip off
the employee with the leopard print hair was amazing!
I cannot say enough about this restaurant. Small eating area but service goes above and beyond. The wings and French fries are top notch. The service is unbeatable!!!! 10/10
We had Big Bone BBQ cater our wedding and they did a fantastic job. Many of our guests commented on how good the food was, and the service was extremely friendly. They also left the event space clean and as they found it, and packaged up the leftovers for us. Great job!
I was so excited to eat that I forgot to take a pic. The Caesar salad was great the ribs were great the sides were great! Everything you love about rib fest with less chaos . I think its better value than rib fest as there were many sides were included.
Havent had a poutine in ages so stopped in to the truck about a block away.. was horrible. Stopped in Big Bone and had the best poutine Ive had in my life.
Came here on the Labour Day weekend with my husband and daughter and it was fantastic. First off the service was spectacular. There are some people that just know how to treat a customer!! The food.. we had rib dinner, pulled pork sandwich and the Fantasy burger. It was fantastic and excellent value. My daughter devoured her PP Sandwich and said it was the best shes had. Definitely will be our go-to restaurant when in the area. I also look forward to trying the other location in Whitby. The only thing I would give a negative comment on are the chairs. The seat is quite small and the design doesnt make it comfortable for a curvy lady like myself.
Great tasting food with really affordable prices. Ribs, chicken wings and the fries were spectacular!
LOVED IT!!! best ribs Ive ever had worth the money!!!
The service was friendly, atmosphere was great, and the food was outstanding. That pulled pork sandwich is to die for. We ll definitely be back.
I had heard of Big Bone and since I was out Ottawa way, I had to try them out. Really good bbq. The wings and pork ribs were wonderfully smoked, nicely seasoned and not over- sauced. I had to try the brisket as well, beautifully tender and smokey. Now I am not a fan of sauce on brisket, but the sauce they used is a perfect blend of sweet and vinegar. Cornbread was good as was Cole slaw, and I even enjoyed the beans Excellent bbq. Highly recommend.
Their poutines are fantastic. The service and staff are excellent. They are always cheerful. The music in the restaurant does tend to be too loud though. They got my order wrong one time cause they didnt hear me clearly but the guy fixed it without prompting and he refunded me the difference. 10/10.
Possibly the best ribs Ive eaten in my entire life, believe me Ive eaten a lot. Even though I live 1 hour and 15 minutes from the restaurant, I will definitely go back there soon.
Best BBQ in Ottawa! Corn bread is a must have too. Service is fast and friendly! Will be back for sure!
We recently ordered for our office, food was outstanding. Ribs were amazing, lots of sauce options, although they are just as good on their own. Cornbread is a must try, absolutely delicious. Would recommend for anyone who enjoys good bbq.
If I m ever in the mood for bbq I come to big bone. Their chicken club is unreal and their ribs are to die for. They re always super accommodating to me when I come in and I ll always be a customer. Thank you for keeping my belly full!
My daughter and I enjoyed our meal very much and we will surely go back. I recommend this place without hesitation !!
My first time eating at this BBQ place, and its just as good as my friends said. Had some ribs and wings which we really good. Definitely going back to try some more food!
Been here multiple times and never been disappointed! Highly recommend this place! Its not the cheapest but if theres a definition for YOU GET WHAT YOU PAY FOR, this is definitely the place where you wanna be. Worth every single penny! Will come back for more for sure! HIGHLY RECOMMEND THEIR FRIED WINGS The fries are to die for! Best ranch sauce Ive had for our onion rings!
Thank you to BigBone Bbq for catering a healthy meal of pulled pork and chicken breast with buns and sauce, macaroni and cheese and coleslaw for the Richmond Hill Lightning U16AA team while at the Nepean Ringette Tournament. Parents and players kept raving about the food! The meats were juicy and the macaroni and cheese so cheesy. We will definitely be calling for another meal the next time we come to Kanata.
Hands down best chicken and ribs
We ordered Smoked Wings and Fried Wings. Both tasted average and not up to the hype shown in other reviews. It was also expensive for the quantity we got. Lots of french fries with less chicken wings. The fries too were soggy and dull.
Good BBQ..
Very substandard. Pulled pork had little sauce, beef brisket was stewing beef in a bun with very little sauce and very tough. Coleslaw was mediocre at best. The fries were from Costco and the beans are Bushs canned beans put in small containers. To top it off, the order was missing a few items that doesnt do much when you get home to realize this error. Very dissapointed.
All of the main meats that I had were good loved the fried wings loved the ribs loved the pulled pork. The sides however were not bad they were just flavorless. The cornbread had zero flavor and just tasted like eating a new sponge. The baked beans had a smidge of flavor but just barely and left you sad. The coleslaw was okay but overall just basically running and mildly flavorful. If someone from the restaurant reads this hit me up I can give you a recipe for some bomb cornbread that actually has flavor
Really upset after receiving my order tonight. With being new to the area, it was exciting to see that there is a Big Bone so close to us. My food was the farthest thing from what I was looking forward to. I always enjoy the pulled pork sandwich. Mine had little sauce, was extremely dry and my fries were soggy. My boyfriends smoked chicken wings were also dry, cold and almost no sauce at all. Again, fries were soggy. I would prefer to drive the 4 1/2 hours back to my hometown to eat Big Bone again in the future smh
The gentleman that helped us was very polite and the food was amazing!
The food was amazing and a great value, but what really stood out was how polite, professional, and attentive the staff were. They really know how to make a customer feel welcomed. Thank you for a great experience and wonderful food.
Very bad experience. Picked up 1 full beef rack and 1 lb smoked wings around 5.30 pm .It was ready right away. When I opened the box , the food was cold ( I drove and live 5 minutes away). It was extremely dry with almost no sauce at all !! Terrible !! We couldnt finish the food because it was cold and dry. Did I mention, they charge me $ 56.50 for ONLY 1 Full Rack beef ribs and 1 lb wings !! No fries or nothing on the side. Anyways, pure waste of money!! l gave them tips as well , thought the food would be good. But no, thats it. Probably it was cooked way before, they just microwave or heat it up I dont know. But this place used to be good , a year ago, not sure what happened in between.
Did take out and they forgot all the sauces for their wings. That happens it was how terribly they handled it after 0 customer service skills. Wings over cooked and dry the sauce would have made them edible.
Amazing beef ribs on Wednesday only, so incredibly delicious and the fries are crispy. Will definitely be back.
I love big bone BBQ, the food is always amazing!
Good portions and tasty ribs
The rib is always perfect cook, super soft meat! Great service. Nice place!
I was very excited to try the pulled pork and brisket here well that was until I tried them absolutely horrible quality of meat was completely inedible the poutine was great but the pork was under seasoned the beef tasted like it was boiled and the wings tasted like they sat for a week before being cooked unfortunately I wont be back
Ordered delivery and was here in 20 minutes. Ordered their version of brisket sandwich. Was leary of the thick cut of the meat but it was so good! Would have liked a bit more onions and peppers but was very tasty!
Its just meh second time weve ordered. Poutine gravy is tasty, sad thing is they make their poutine with frozen McCain fries. Fries were a soggy mess, had a brisket sandwich, found the brisket fatty (which I expect) but found lumps of fat, size of a marble. Also bottom of bun on sandwich was a soggy mess, couldnt even pick the sandwich up, had to use a knife and fork. Buns look like the Delisioso buns you buy at the grocery store off the shelf. Was hoping for better.
This place smells delicious when you go in and taste very good I would consider this place to anyone
Food is good and Im sure if you go to the restaurant everything will be fine. That being said, if you order from delivery (Uber/skip, etc...) your order will be incorrect 95% of the time. A shame because I do like the food.
I actually really enjoy the food at this restaurant however, after 7 delivery orders (yes 7.....like I said I really enjoy their food!) they have NEVER gotten my order right! There is always something missing! And they dont forget the napkins....they forget main components to the dishes! Im not sure why this is but every order has been delivered with missing items! I get that mistakes happen but have been super disappointed time and again! I may go to the restaurant in the future but will never order delivery from this place ever again! I even called the restaurant to let them know how often this happens but they didnt seem to care
The food is great but they close WAY too early, everytime I want to order from there they are always closed. 8pm is way too early for a food place to close
Love this place! Their food is always amazing!
Really good and the staff was so friendly!!! Ate inside the restaurant and it was nice and peaceful. All food was available when there was power outage!
Amazing staff and food.
Extremely disappointing experience. We were really excited to try a local place after finding out about this place from a friend. Ordered a Party pack + Strips + Cheese bread. When I called, the gentleman had to check if they had enough cheesy bread and chicken strips....which was a bit baffling, considering what we received for these dishes. Their chubby cheesy garlic bread, were pre-made hamburger bun halves, with garlic spread and shredded cheese on it. Complete waste of money and we couldnt believe thats what was served as a dish for $10.75. Same thing with their chicken strips; for $15 we received essentially what looked like frozen/fried chicken strips with hot sauce. They werent even properly covered with the sauce and were very dry. Ribs were a bit on the dry side but decent and same with the smoked jerk wings. The battered wings were more on the soggy side with little flavour. On top of all this, the gravy x 2 that was forgotten and not included in the order. Considering the restaurant was empty when the food was picked up..two hours before they close; theres no reason for missing food items. The food is absolutely not worth the price they charge for it; unfortunately unless they improve their qualify significantly, I cant in good conscious recommend this place to anyone.
Disappointed in my pulled brisket sandwich. Nothing pulled about it. Spent $130 on dinner to be disappointed. Called to see if it could be fixed, voicemail encouraged me to call back. What a waste the dogs enjoyed though.
Ate here today for Fathers Day, had a mixed platter. Everything was really good. Ribs are tasty, Wings we re good, Pulled Pork and Brisket, as well as most of the sides. Took a star off as the Corn Bread was cold, think the loaves are all pre-baked and stored in fridge. Never heard or experienced Corn Bread being served cold like that (very cold). Asked the guy there and he said that s how they serve it.
I ordered wings and poutine for pick up. Upon arriving home, I found a container of fries and a container with the wings. I called and the guy told me to return to get the poutine for free. Once I arrived, he gave me the poutine but didnt issue a refund. Nick came to explain that I am receiving what I paid for. The only way they would issue a refund would mean them taking the food. They said that I am receiving extra fries and this is sufficient compensation for their mistakes. Will not be returning.
We ordered through Uber Eats and we are within 10 minute radius of this place. We ordered poutines with brisket and a side of brisket. One of the poutines didn t show so I called to let them know, and they just said to request the refund. Also, the poutine was soggy and the sauce was gelatinous. I m not sure how that can happen within 10 minutes of ordering. The brisket was not fresh and quite hard to chew and I didn t really taste the bbq flavour. I honestly can t imagine how anyone could give this place 4-5 stars. Maybe they do a better job in the restaurant, but I won t find out as I will never order from them again.
Great little location. Food was very good - ribs were tender, baked beans yummy and the corn bread was just delicious! Service was really quick and food was plentiful - we had the party pack and were glad to bring home the leftovers. :)
Had gone regularly to Big Bone in Vaughan and Newmarket for over a decade. Moved to Ottawa and tried the Kanata location. Food was dry, overcooked and cornbread was inedible. Service was ok but far from friendly. The Sunday crew seemed annoyed to be there and working. Will not be returning to Big Bone. End of an era.
The location is OK. The decor is OK. The service was OK. Amazing smoked ribs. Excellent chicken wings. If you want to eat out and eat some satisfying man food, this restaurant is the best.
Good food
Super friendly staff and the food is just hands down the best BBQ you can ask for. We have been there three times so far, and each time the food was amazing. Highly recommend.
We recently had Big Bone cater our wedding and they were a HUGE hit! Nearly every guest that we had came up to us to tell us how much they enjoyed the meal. Manny was very easy to communicate with both leading up to the wedding and on the day of, and his team were extremely professional and polite. They served appetizers followed by a buffet style meal, and then came back several hours later to set up the late night snack (which we were not expecting! We were under the impression that this would just be set up right after the dinner!). They were also easily able to accommodate for some of our guests who had severe allergies. And another bonus was that they didnt charge us an arm and a leg for the meal like a lot of other caterers were trying to. The pricing was fair and well within our budget and allowed us not to break the bank. I would HIGHLY recommend going with Big Bone if you have an event that needs catering!
7 out of 5 stars!!! Came across this gem while searching for something else online. So very glad I did Two words: Smoked Wings. Theyre super tender and delicious. Ribs are smoked to perfection... even the fries are epic. I meant to take pictures of my plate but I couldnt wait long enough to fill my face. Dont miss out on this one!
Slaps!
Delicious food, easy to order. Will be ordering again in the future.
Moved from Toronto And was elated to find out that BIG Bone was out these ways Always top notch
Way overpriced
Ive never been so full in my life. That was quality food at a fair price. The pulled pork, wings and ribs didnt disappoint. Well be back. We have so many more things to try on the menu. Now, excuse me while I drift into a food coma.
I asked Big Bone BBQ to cater our wedding. Manny really delivered. His quote was very reasonable and he always adjusted when we had add-ons or adjustments for vegetarians. Communication was very good. Compared to other wedding BBQ quotes, Manny was so reasonable. The food got rave reviews on the day of. Manny and his staff were so friendly and helpful. I would 100% recommend Big Bone for catering.
Great tasting ribs. Ribs are very soft and perfect amount of char on them. Service is friendly and fast. Highly recommend. Hidden gem in Kanata
Yummy ,tasty portions
Great food just around the corner. We always enjoy eating at Big Bone... thanks!!
Randomly found this place on google while in the Ottawa area. The wings were amazing! Service was quick. Highly recommend!
Great little spot to eat. For the price, the 3 bones meal is great value.
Love this place! Service is very friendly and food is amazing. Drive in from Quebec just to get these southern styled ribs. These hard working BBQ pit chefs know how to smoke ribs, wings etc
I loved the pulled pork. I actually liked it better without any sauce because then you get that rich smoky flavour! Weve since ordered a couple more times from here. And its been ok at best.
Service was on point! Lots of fries. Food came out quick. I had the smoked wings. Very meaty. Flavorful.
Beef ribs Wednesdays is like the bomb . Wings anytime are amazing Service is fast , food is amazing! Food
Excellent food and generous portions. We had a pulled pork sandwich and a big bond combo - chicken wings and ribs. Both dinners came with a small portion of beans and coleslaw as well as fries. Everything was delicious. Fries were perfect - crispy outside, soft inside. We will be back!
Great guys providing great service (5stars). I have been to basically all the BBQ joints in Ottawa, this one had some amazing meats. The fries were bomb too. The other sides were a bit lackluster and could be improved (coleslaw & cornbread) (4/5). The atmosphere, well, its a quaint little BBQ joint in a Kanata strip mall, so for what it is, 5 stars. However, as far as atmosphere goes compared to other joints in the city, its a basic (not bad) 3/5.
The brisket sandwich is delicious!
In all honesty, was a bit disappointed in the ribs. Got the 6 bone that comes with beans slaw cornbread and pouting. Ribs were dry, over cooked and under sauced. Everything else was mediocre in my opinion. Over priced for the quality and quantity. Was still hungry after eating.
Very good food. Had smoked wings, ribs, and pulled pork. All was very good, and excellent fries as well. Highly recommend this restaurant if you are in the mood for BBQ or smoked meat!!
Super disappointed. The food here is GREAT. I stumbled upon this restaurant over 2 years ago, Ive told so many people about them, I used to order from them for pickup once a week every week, their smoked wings are my favorite. However....the staff have obviously changed somewhat over the past 8 months and they cant seem to get a side right anymore. I work in a VERY busy restaurant, I get it, sometimes mistakes happen, but theyre literally on the phone writing my order while Im giving it and saying it back to me to confirm they heard correctly. How does it go from all good to being completely changed in 15 mins?! To make matters worse the only thing they ever offer when you call them after returning home to find the wrong meal is a you can drive back to get the right order we messed up ...drive back on my dime, for your mistake while the rest of my order that was correct gets cold and/or soggy.... I suggest you unpack and check your order right there at the front before you even pay them if youre ordering to go. Im so over the shotty customer service Ill never go back.
Have been to Big Bone a few times and its always a pretty great value for the money. The meats and sides are all good and you get generous portions of some pretty delicious BBQ. The smoked wings are also a really nice change from the norm that you cant really get anywhere else. If I had a complaint I would say that they tend to under-sauce some of the meat, but thats easily remedied by just asking for some extra sauce on your food (and this is even a contentious topic with BBQ places as some do this deliberately so you taste the smoke of the meat more).
Tasty wings,tender ribs, very flavorful, the breads are to die for....didnt appreciate the sauce, everything is so good no need to cover or dip in sauce.... Went on a Saturday afternoon at the guy behind the counter was really friendly. Food
Friendly, fast service.
Food and service amazing, make sure you go wed for the beef ribs