185 Slater St., Ottawa, ON K0C 0C8, Canada
Welcome to the Lounge: a lively place where the atmosphere is as inviting as the freshness of our drinks. It's the tastiest destination for a business meeting or a get-together with friends. Contact us for reservations or to book your semi-private event!
No Wi-Fi for non hotel guests
This place isn't what it used to be unfortunately. The food selection has been reduced drastically & they got rid of the grab & go section with the refrigerator upfront, which used to have a nice selection of sandwiches, salads & baked items of good quality. Now the options are limited & the quality not as good as before. Also the overall ambiance isn't as good as it used to be. Too bad because it was a nice place with a nice atmosphere to sit down and grab a bite or have a cup of coffee while getting some work done or just to have breakfast.
Love this cozy spot to come and spend time with friends and co-workers! The atmosphere and seating is wonderful and there is usually plenty of options for seats. They also have games ! Their Chai Latte is one of my favourites in the city. Hours are also fantastic.
Such a wasted opportunity! The first time I came here a couple years ago they had yummy food, good coffee and I was able to get some work done later in the evening — which was great because nowhere else in the area is really open that late. Since then it’s gone downhill! The past 4 times I’ve visited they have somehow “run out” of food. How do you run out of all the food on your menu by noon? They have also gotten rid of their WiFi so I’ve had to use my own data has a hotspot. Too bad because it’s a nice ambiance and has great hours :/ it could be so much better
Nice place to visit and have coffee. Lovely ambience and the only drawback is that there is no wifi. The service people are nice and courteous. Hope to visit the spot again to have nice coffee with wifi facility
Great place for lukewarm "hot cocoa", abysmal service and a brownie that leaves a lot to the imagination as to what could be one. I had to pick up the drinks myself after tipping for "service" and being specifically asked if it was for here or to go. There are no labels on the food and the barista gave us a peanut butter cookie after ringing in an oat meal cookie. We kept the cookie as it marginally saved the "desserts" section from any further embarrassment after what the brownie did. We literally had to rinse our mouths with water before we left. The only saving grace is the decor which is modern and calming. Kudos to the hotel for that! Not sure how the other reviews for this place manages to give it any credit.
Amazing, classy easy going ambience from the start, very relaxed posh feeling. Comfy chaise lounge style seats with cushions that are dreamy. I did notice the table wasn't cleaned, minor slight, I got there early, bathrooms were immaculate. Google maps indicated open 24 hours. Got here 6:55am, no one there, but the front desk staff, both distracted and looking bored. Ordered breakfast, kind of confusing, I guess the hotel is open 24 hours, not the restaurant. Staff was unprepared, she said someone else hadn't prepped? Wanted eggs Benny, I got recommended this place with the search term, "best Eggs Benedict near me"; but they had no kitchen, nothing fresh...just pre-made sandwiches and only 5 things on the breakfast menu. All in all, the decor and comfort was astounding, the staff disinterested, and the food was abysmal. Luckily the coffee was fresh and excellent however served without cream, I had to ask for it. Also no salt and pepper for the eggs Sammie, was told its already on there,. Like a fancy McDonald's. One huge plus, I noticed they are dog friendly!
Great atmosphere and nice service. Also the host was so kind.
Stood at the counter for 5 mins while two employees chatted away
The only vegetarian option on the menu wasnt available so I got the bagel with cream cheese, but it wasnt fresh and was rock hard. Very bad experience.
It s a vibe at night here, cozy place to study and not that many people on a weekend
Ali was such an exceptional bartender, deserve a promotion!
I ve been going there for almost a year now, but after tonight I think that ll change, I ve came there and sat down with my friend getting ready to study abit and we ve decided to eat first and then order a glass of wine later on, before we even tried to settle in the server brown hair, white skinned male came and told us in a really rude tone saying if your not ordering I ll ask you to leave the cafe i didn t push it but I had to say this is the first time I hear about this and he said I can kick you out it s our property by the end of the conversation he said oh this is a new policy and we have to follow it this is the worst experience ever I felt rejected and humiliated, I use to recommend this hotel and cafe to my family and friends but I don t think I ll recommend it anymore.
Great Lattes!
Should not advertise as a cafe if there is no wifi available to the public
Nice hotel Ambience. Cafe food is really nice. And the Bar at in the evening is a pretty chill vibe.
Used to be a great cafe for the public to use. Unfortunately, there is no wifi for public guests anymore so we will no longer visit the cafe for this reason. Still a nice place, though, to have a drink or meal, but visitors should know that there is no wifi unless you are a paying hotel guest.
Great place and very quiet! The ambiance is nice but it is not too much. Great for every vibes!
Classy vibe, great people.
Amazing cafe, love the cozy ambience!
No internet and food was okay only
Theres no wifi for public.
Delicious breakfast
If you are looking for a nice place for hot drinks, coffee etc later at night.. this is your place to go. Very friendly staff. And nice sitting area.
There is no food service, it is a modern hotel with great service. It is a very good quality-price ratio.
Clean, courteous and professional.
Just waited for friends... The atmosphere was excellent, warm and inviting
Excellent service.
Good coffee and great service.
The cortado was delicious
Wine with a former work colleague. We had the Malbec.
Open 24 hours a day. Wonderful ambience, loved the hot chocolate.
What a great spot! My partner and I were looking to get a late night snack downtown. The chocolate cookie is tasty, they carry Sloane tea and the barista was super nice :) It was a great, quiet spot to unwind on a Monday night.
It was a very calm place to study and just to chill really recommend
Or the most friendliest service perhaps due to the staff not wanting to work on a holiday.
Great Americanos! Staff is amazing
Particularly liked the man who served us... v funny.. enjoyed the time
Great spot for a coffee downtown. Mario is an outstanding Manager, although busy he wasnt frazzled, he handle himself with class and made us feel welcome. Gracias!
Amazing experience and staff
Great (espresso-only)café to bring your laptop to work or a book to read. Variety of spacious seating options - high bar table to a comfy couch. Quiet environment and great service
Very good place ¡
Nice place for a drink and some snacks. Service was excellent.
Cant ever go wrong with Happy Goat Coffee. On top of that the ambiance and service are great.
Excellent service!
Atmosphere was very nice but for everything that says they check for vaccinations.......BS. I was never asked at all and they never even spoke to anyone in my party to verify anything. Only place that had vacancies at the time so settled but had a very uneasy feeling about touching anything. Only one staff member on hand to run guest services, bar, waiter and I am sure is underpaid for everything he does. For a high class looking hotel, very poorly operated. Oh and the coffee machine in the room that is actually espresso, the cups they give for it are way too small and it overflows all over the table with no way of shutting it off.... Also the closet door by the door to the room, do not open it too fast it will hit the door plunger thing and its all mirror. Almost smashed ours.... poor setup.
Restaurant in Alt Hotel, with good selection.