Tim Hortons in Ottawa

171 Slater St., Ottawa, ON K1P 5H7, Canada

★★★★☆
(197 reviews)
Categories: Coffee shop Bakery Breakfast restaurant Cafe Donut shop Fast food restaurant

About

Located at 171 Slater St, Ottawa, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.

Website
locations.timhortons.ca
Address
171 Slater St., Ottawa, ON K1P 5H7, Canada
Plus Code
C8C2+4Q Somerset, Ottawa, ON, Canada
Time Zone
America/Toronto

Business Hours

Monday
6 AM–6 PM
Tuesday
6 AM–6 PM
Wednesday
Closed
Thursday
6 AM–6 PM
Friday
6 AM–6 PM
Saturday
Closed
Sunday
Closed

Services

Service options
Takeaway Dine-in Delivery
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
High chairs Kids' menu

Photos

Reviews

3.9
★★★★☆
197 reviews

Most Mentioned

sandwich (5) morning (5) price (4) bagel (2) employees (2)
5 stars
93
4 stars
41
3 stars
36
2 stars
14
1 stars
13
★★★★★
November 28, 2024

Tim Hortons at Slater/O'Connor is a favorite. Great, friendly customer service. Not usually as busy as other coffee shops in the area, and always has great music playing!

November 1, 2024

Terrible service. Ot was lunch time with people lined up out the door with only one person taking orders. He would serve one customer then go into the kitchen where he could be seen checking his phone. He did this repeatedly. I waited 12 minutes and just gave up and left.

★★★★★
July 29, 2024

Great people working there. Quick and very friendly.

★★★★★
June 3, 2024

This is usually my go-to timmies, but recently when I go in after 2 pm I find them to be extremely short staffed for the amount of people coming in. With that said, the staff are always phenomenal! They are the only reason I'm so adamant about going back. Good job + many thanks to the team.

★★★★★
May 20, 2024

Good location, clean, fast service, friendly staff. I Love their ice coffee, and the donuts as well, it was the first time I tried pizza, I’ll say for the price is ok.

★★
May 7, 2024

Sandwiches were not heated properly. Coffees were poor quality. An employee said that men’s washroom was not functioning, but one needed to ask for a key.

★★★★★
February 1, 2024

This is the best Tim Hortons I have EVER visited. Nice friendly staff. They make the BEST ice Capps ever. I give them more than 5 stars.🙂

★★★
October 22, 2023

Hard to explain, but the place feels like staff have given up or there is no good leadership. Food is normal for timmies, but the service is OK at best. The place needs a redo similar to another that just got redone nearby.

★★★★★
November 23, 2024

I love its the month that we can say, apart from Tims where theres nowhere to sit the rest top

★★★★★
Local Guide
July 23, 2024

Delicious snacks! Good prices!!!

★★★★
Local Guide
July 23, 2024

It seems to be the best value for money in expensive Ottawa. I heard from a local that they conquered Canada at a low price during the coronavirus pandemic. And I was surprised that it opened very early in the morning. There were so many people that I had to wait in line, but I never thought it would be like this. I also enjoyed a simple breakfast of latte and maple donuts, feeling like a local. I usually dont eat sweets, but since Im in Canada, I was craving something with maple syrup, and since I was on a business trip, my sugar level kept dropping, so I raised my blood sugar in the morning.

★★
Local Guide
June 23, 2024

I got something other than what I wanted (doesnt the staff know their own menu?)

March 23, 2024

They severely lack inventory. During peak times they somehow barely have any goods available.

★★★★★
Local Guide
February 23, 2024

Even with the morning rush, the young man making the food is pumping out 2-3 orders at a time. Very quick service, guy needs a raise!

★★★★★
Local Guide
February 23, 2024

Fast service!

★★★★★
Local Guide
December 23, 2023

Handy location at Vanguard Building. The service staff run like a machine! The line ups are long but it moves steadily! Impressive!!

★★★★★
Local Guide
December 23, 2023

Friendly staff Good coffee and food Not the spacious place but there is always chairs to sit Food : 5/5

★★★★★
Local Guide
December 23, 2023

Best coffee and good sandwiches

★★★★
Local Guide
December 23, 2023

Very nice employees

★★★★★
December 23, 2023

Great place

★★★★★
Local Guide
December 23, 2023

Excellent service, kindness and speed Very clean restaurant. Good value for money chain. Kid-friendliness: Baby chair and meal suitable for children.

★★★★★
Local Guide
December 23, 2023

Fast service

★★★★★
Local Guide
December 23, 2023

Super busy place Friendly service $ Food : 5/5

★★
December 23, 2023

Slow and unfriendly.

★★★★★
December 23, 2023

I absolutely love this location. They are fast, friendly and never messed up my customized order!

Local Guide
December 23, 2022

Not supporting freedom convoy. Refusing to serve our truckers. Boycott tim hortons.

Local Guide
December 23, 2022

I will never eat or go here again! Letting these freedom people in and stand around with no masks, people having to walk through them to order!!! Completely unacceptable and breaking the law!!

★★
Local Guide
December 23, 2022

Once we got our correct order. The food was mediocre at best

★★★★
Local Guide
December 23, 2022

Very good location for food being ready quick.

December 23, 2021

Not opened as shown on Google maps

★★★★★
Local Guide
December 23, 2021

On the corner of our hotel, with a small terrace with three tables outside, fast service, and always so economical, we love Tim Hortons Around the corner from our hotel, with a small terrace with three tables outside, quick service, and always so cheep, we love Tim Hortons At the sight of the next hotel, with a small terrace with three small tables, fast and easy service, like Tim Hortons.

★★★★★
December 23, 2021

Very kind staff and makes the effort if you dont understand English, nothing to do with the other Tim Hortons down the street

★★★★★
Local Guide
December 23, 2020

In the streets around, there are 4 other Tim Hortons. This one is quick, with smiling employees and never-recycled donuts. What more could you want? Many Tim around, but here its fast, served by smiling employees and donuts are our recycled. What more can you expect?

★★★★
Local Guide
December 23, 2020

Great spot of the boys to meet for a weekly coffee and checkin time.

★★★★★
Local Guide
December 23, 2020

Love the Tim bits!!!!

★★★★★
Local Guide
December 23, 2020

it was great

★★★★★
Local Guide
December 23, 2020

Fast and Good Service as always!

★★★★
Local Guide
December 23, 2020

Always slow service

★★★★★
Local Guide
December 23, 2020

Quick & efficient service from the friendly staff. Easily one of the best Tim Hortons.

★★★★★
Local Guide
December 23, 2020

Friendly staff good customer service

★★★
Local Guide
December 23, 2019

Classic American fast food :)

★★
Local Guide
December 23, 2019

Im not a fan of their coffee. I had a giftcard. But really this franchise foods not getting any better.

★★★★★
Local Guide
December 23, 2019

Very good service and pleasant employees.

★★★★★
Local Guide
December 23, 2019

Naice place, with lots of options

December 23, 2019

They kick people out 2 hours before closing time. Avoid this location if youre planning to use it as a cafe to work from in the evening.

★★★★★
Local Guide
December 23, 2019

Good service, fast and courteous, but few servers in French

★★★★★
Local Guide
December 23, 2019

Its ok its small but great

★★★
Local Guide
December 23, 2019

Not a fan of their coffee

★★★★★
December 23, 2019

The best French vanilla Ive ever had

★★
Local Guide
December 23, 2019

I make it a rule to clearly state what I want. I want a plain bagel toasted with regular cream cheese. And yet I get a cold plain bagel with garlic cream cheese?! I dont know why I subject myself to such cruelty. You really get what you pay for. Next time Ill know better: Starbucks.

★★★★
Local Guide
December 23, 2019

Always quick here

★★★★★
Local Guide
December 23, 2019

Exquisite coffee

★★★★★
Local Guide
December 23, 2019

Absolutely delicious food as always man I love Canada

December 23, 2019

Requested the jalapeno cheddar breakfast sandwich on a bagel with saausage. This is NOT what I received. I went back to complain and staff were rude refusing to exchange. I will NOT be back to this location.

★★★
Local Guide
December 23, 2019

Hope you dont having people living in street around you. The service was good, but the food is tim so meh

December 23, 2018

The staff never smile nor say have a good day and thats just the worst . very bad customer service.

★★★
Local Guide
December 23, 2018

Just another tims

★★★
Local Guide
December 23, 2018

Slow service

★★★★★
December 23, 2018

I loved it

December 23, 2018

Small muffins, combo deals not really a deal anymore compared to what it used to be

★★★
Local Guide
December 23, 2018

Nicest place to have coffee in a Saturday morning if you dont mind sitting next to 2 scrubbies who fall asleep at the table or the crazy lady who mumbles to herself every time she goes there...

★★★
Local Guide
December 23, 2018

Fast service and average food/location.

★★★
Local Guide
December 23, 2018

Very busy store good caffee.

★★★★★
Local Guide
December 23, 2018

Frozen lemonades +++

★★★
Local Guide
December 23, 2018

I asked for assorted timbits and I guess this is all they had?

★★
Local Guide
December 23, 2018

We went in to order a quick snack for ourbkids. The doors were open but tables were already roped off and steam filled the air as machines were being closed. We were told they were closing soon but the attitude from staff told us it was an imposition to serve us.

★★★
Local Guide
December 23, 2018

Coffee service is quick, but getting food is incredibly long process.

December 23, 2018

Theyre slow to get to the counter, and the hashbrowns are like bricks every time I come here. I dont recommend it :/

★★
Local Guide
December 23, 2018

I find the staff here rude and they constantly get mobile orders wrong. Its too bad but there is always the next corner for another Tims.

★★★★★
December 23, 2017

Its clean and strange

Local Guide
December 23, 2017

Weekdays 6-9pm no sit in? This is a downtown location....I walked in the snow to go to a Tims only to find out I have to take my coffee and go outside to find another place to sit? Why?

★★★
Local Guide
December 23, 2017

Fast service but rushed. Gets crazy in the morning.

★★★★
Local Guide
December 23, 2017

Good Canadian recipes

★★★★
Local Guide
December 23, 2017

Very good Location. Good views. Service Needs to be faster.

★★
Local Guide
December 23, 2017

This location is okay. The staff are a bit tough to talk with sometimes, but overall the restauranr offers adequate space. Now I went here today, and had a terrible experience with one employee. My friend ordered 4 combos, with myself requesting a crispy chicken combo with no mayo. Instead, out of the 4 combos, we got 2 potato wedge servings instead of 4, 3 burgers ordered as usual (except for mine), and all our drinks ordered fine. For whatever reason, this employee didnt understand my friend who spoke perfectly fine English, and he thought there were two combos, instead of 4, yet he charged us for 4 combos. He also decides to slap on a great deal of spicy powder on my crispy chicken sandwich, even though I never asked for it. I threw out my sandwich after eating half of it, the spice was much too prolific to taste my sandwich.

★★★
Local Guide
December 23, 2017

Slow sometimes but clean

★★★★★
Local Guide
December 23, 2017

Fast service in the mornings, friendly staff, cheap prices.

★★★★★
December 23, 2017

Great employees.

★★★★★
Local Guide
December 23, 2017

I go here regularly before work and the service is always super quick, they get my order right and theyre very friendly. Perfect for morning coffee run.

★★
Local Guide
December 23, 2017

Very slow service

★★★
Local Guide
December 23, 2017

Ok coffee and sandwiches

★★★★★
Local Guide
December 23, 2017

Great little place, has an express like for drinks only and it helps because its a popular place but not congested. Hasnt messed up an order for me yet

★★★★★
Local Guide
December 23, 2017

Great staff. Fast service. They remember regulars orders.

★★★★
Local Guide
December 23, 2017

Fast service with a smile as a bonus.